• Be the connection between marketing, sales and customer success
• Partner with the marketing department, track and establish KPIs
• Create relevant marketing reporting in Tableau and HubSpot
• Support planning and execution of marketing and lead generation campaigns from an operational side
• Support monitoring of pipeline development and lead conversion rates
• Create and follow through with initiatives connected to marketing
• Help to establish processes for marketing/sales interaction
• Work with marketing leads in EMEA, APAC and AMER
• Establishes workstreams to support speed of order growth and tracks convertibility
• Develop technical competency matrix and work with Com Ops Leadership to implement training & development plans
• Oversees the proposal delivery to ensure that all significant risks are identified, communicated, and resolved before submitting quotes to customers and internally for approval, which include:
• Quotes meet targeted margin hurdles, production strategy requirements, lead Time and execution risk
• Be responsible for T&Cs, LDs, warranty, and payment milestones to meet requirements

Skills: KPI Development, Marketing Reporting, Campaign Support, Pipeline Monitoring, Initiative Creation, Process Establishment, Global Coordination, Risk Management

• Developing plans and strategies for the Commercial Operations team
• Utilise analytics, automation, and technology to improve efficiencies within the commercial operation
• Developing and launching new operational capabilities to support insurance and warranty products
• Collaborating with operational, business and functional leaders to develop solutions to identified opportunities
• Maintain and monitor key performance indicators to drive operational efficiency and optimal allocation of resources
• Negotiate commercial contracts with external suppliers and networks
• Conducting due diligence on external suppliers and vendors
• Coordinate integration of external suppliers and vendors into operations functions
• Collaborate with risk and compliance functions to ensure operations meet compliance requirements
• Ongoing vendor management and contract renewals, develop and provide MI reporting to the leadership team
• Support the development of compensation and incentive plans
• Manage administration and execution of team’s targets and measurement of goal attainment
• Develop, maintain, and maximize the value of OneOncology’s sales & marketing tech stack (Salesforce & Hubspot)
• Contribute directly to OneOncology’s hyper-growth trajectory by improving Development Team efficiency
• Provide the quantitative basis for OneOncology’s development strategy (e.g., territory planning, sales forecasting, sales strategy planning)

Skills: Strategic Planning, Analytics Utilization, Capability Launch, Cross-functional Collaboration, KPI Management, Contract Negotiation, Compliance Management, Tech Optimization

• Enhancing and maintaining the Management Information (MI) infrastructure using modern Business intelligence software (Microsoft Power BI) 
• Work with a relationship-based database (SQL) to provide a wide range of flexible analyses and reports
• Working closely with the General Managers and multilevel Commercial managers to provide insight into sales performance and forecast future performance
• Ownership of the sales pipeline, sales data and associated analysis
• Ownership of the commercial pricing model and database, tracking performance and identifying trends and working with the Commercial Managers
• Develop the pricing model to optimize pricing to maximize revenue
• Be a core member of cross-functional Growth Teams, in pursuit of delivering in-year targets and seeking out new opportunities for growth
• Work collaboratively with commercial and operational teams to develop business cases and model scenarios, such as building innovation P&Ls, exploring new promotional mechanics, and evaluating the impact of commodity pricing
• Demonstrate bold curiosity by identifying trends and proactively presenting key findings and recommendations to the commercial teams
• Take ownership of providing automated variance analysis, outlining emerging trends or issues and sharing actionable insight
• Support in delivering robust, automated, and accurate financial forecasts, identifying risks & opportunities, and presenting forecasted outlooks to senior stakeholders and wider commercial teams
• Partner with commercial stakeholders to review promotional performance, analyzing the return on investment and effectiveness of the trade spend investments and challenge sales teams to optimise future promotional plans
• Support high-level planning, goal setting, and board-level communication materials representing the Development Team with data and insights
• Identify and eliminate barriers in deal processes to improve performance and productivity (e.g., identify KPIs and metrics, improve lead management, update and own deal process playbooks)
• Collaborate cross-functionally with Operations, Strategic Finance, Accounting and Marketing Teams to optimize pipeline communication to inform team resourcing

Skills: Business Intelligence, SQL Management, Sales Forecasting, Pricing Optimization, Cross-functional Collaboration, Financial Forecasting, Promotional Analysis, Strategic Planning

• Be the connection between marketing, sales and customer success
• Partner with the marketing department, track and establish KPIs
• Create relevant marketing reporting in Tableau and HubSpot
• Support planning and execution of marketing and lead generation campaigns from an operational side
• Support monitoring of pipeline development and lead conversion rates
• Create and follow through with initiatives connected to marketing
• Help to establish processes for marketing/sales interaction
• Work with marketing leads in EMEA, APAC and AMER
• Ensure that all cost estimate spreadsheets are updated at suitable intervals and issued for use promptly in conjunction with the relevant staff.
• Ensure that all processes & procedures in use are 'fit for purpose' and updated.
• Establish a review process for comparison of cost estimates to actual cost with the goal of perfecting estimates.
• Develop and implement processes and procedures to support the rapid growth of the business.
• Screen client contractual documentation and liaise with internal & external counsel.
• Ensure that the commercial operations function delivers accurate, timely and competitive proposals.

Skills: Marketing & Sales Integration, KPI Tracking & Reporting, Campaign Management, Pipeline Monitoring, Process Improvement, Global Market Coordination, Cost Management, Contractual & Proposal Management

• Identify and track opportunities, working closely with the Practice Operations team and Sector Leads, and communicating with the Partner / Associate Partner team to understand their opportunity flow
• Work with Private Equity Group (PEG) Partner teams, PEG sector Practice Area Managers, and Sector Leads to understand the expertise needs for each opportunity
• Engage with Bain’s external advisor network team to navigate allocations and conflicts of external advisors
• Ensure the right expertise is getting to each potential and active case potential cases with support and input from sector leads, balancing the various needs and staffing implications
• Communicate with the Partner team on each effort, ensuring alignment throughout the opportunity lifecycle
• Work closely with the expertise allocation managers in EMEA and APAC on global opportunities
• Work with the practice team to integrate roles of Sector-focused Practice team members, develop streamlined processes and sort day-to-day responsibilities
• Contribute to development priorities and process changes as part of the technology platform development
• Champion improvements to the expertise feedback loop, capturing expertise details through the selling and serving cycle to improve the effectiveness and efficiency of future similar deals
• Play a role in reporting and analytics: develop tools to aid an understanding of deal flow, win/loss, etc.
• Identify areas where industry background, sample proposals, and other client development would be helpful
• Work with the team to help get these resourced and manage availability/access to these documents
• Be a sounding board for individual partners and sector teams regarding how to approach an opportunity
• Work closely with the practice team to understand the professional development of PEG Partners/Associate Partners and Senior Managers for consideration in the above decisions

Skills: Opportunity Identification, Expertise Needs Assessment, External Advisor Coordination, Strategic Communication, Global Collaboration, Process Integration, Analytical Reporting Development, Resource Management & Advisory

• Ensuring team performance on a day-to-day basis, that On Time Shipments and Order processing are achieving the target of 95% and working with other departments to resolve issues.
• Resolving operation issues succinctly or raising to the appropriate department heads as required to ensure the appropriate prioritization and resources.
• Being a subject matter expert on processes and systems to advise on complex sales orders to ensure the Opportunity to Cash process is efficient and customer requests are implemented.
• Management of device returns to ensure they are completed on time.
• Analysis of the order book, resolving issues on New Product Introduction, On Hold Orders, Aging Orders and updates to business entities.
• Lead on Early Access orders/shipments with the Product Management team.
• Work on continuous improvement projects on Commercial Operations systems, providing expertise to scope projects with the Business Systems team.
• Partners closely with sales and commercial leadership to analyze, dashboard and report on sales performance
• Initiate, manage and deliver on projects that drive enhanced sales effectiveness
• Design, optimize and deliver compensation plans in tight partnership with commercial leadership
• Partner with commercial leadership for ad hoc development of modeling and ROI tools that support ELT-driven opportunities
• Reporting, managing a budget, tracking, and driving performance
• Communication and reporting back to head office

Skills: Performance Management, Issue Resolution, Process Expertise, Order Analysis, Project Leadership, Sales Analysis & Reporting, Compensation Design, Strategic Partnership & Development

• Communicate regularly with the Sales and Account Management team to convey information useful in achieving set objectives and delivering insights into customer behaviour
• Fully accountable for the management and optimization of the Sales and Account Management team's use of the CRM platform to drive improved forecasting, planning and team performance
• Supporting the Senior Commercial Ops Manager on the development of the tech stack and tools for the commercial team
• Ensure the commercial teams are effectively set up to work cross-functionally with the organization, particularly how they work with each other
• Carry out assessments to identify and eliminate efficiency-limiting and time-consuming factors
• Conduct research on appropriate strategies for increasing sales and retaining customers
• Prepare and present periodic reports to company management to provide information useful in making key business decisions
• Develop & implement strategies to ensure the highest customer order fulfillment and service levels
• Accountable for delivering the highest standards of warehouse operations (inhouse/3PL) resulting in cost efficiency & customer satisfaction
• Directly manage operations related to 3PL services (distribution, warehousing, customs brokerage, and others) to ensure service continuity, cost control & performance management
• Develop & implement strategies to assess and improve asset efficiency & turns for all deployed instruments & implants in the market – including but not limited to in-depth analysis, dashboards, identifying excess/shortages, influencing investment decisions, deploy/redeploy strategies, and others
• Collaboration with the commercial team to implement the appropriate operational strategies to support the business
• Accountable for ensuring smooth & effective day-to-day customer service and logistic activities
• Develop & implement inventory health management and control strategy for the cluster to ensure appropriate stock levels

Skills: Account Management Communication, CRM Platform Optimization, Development Support, Cross-functional Teamwork, Efficiency Analysis, Sales Strategy Research, Performance Reporting, Inventory & Logistics Management

• Work with the Director of Commercial Operations to identify pain points in the commercial process, define objectives and success metrics, create roadmaps and implementation plans, estimate resources for delivery and drive programs to successful completion
• Create detailed tracking metrics for success across commercial programs to measure ongoing progress, create dashboards and visuals and keep stakeholders updated on progress
• Testing the fidelity of the top-down plan vs the bottom-up plan and comparing actual performance to plan throughout the year.
• Own Bain’s client prioritization process which includes an end-of-year and mid-year refresh.
• Craft communications to all stakeholders, and facilitate the data collection from office heads and practice leaders via an Anaplan model
• Define and run analysis to pressure test suggested priority lists and create executive-level presentations to facilitate discussions with practice leaders.
• Own the analytics associated with the priority clients, working with large, complex data sets to execute and/or structure the analysis, derive insights and produce clear, compelling data visualizations.
• Responsible for scoping, supervising and QCing work done by the Reporting & Analytics team.
• Own the analytics associated with the partner time allocation (PTA) program, comparing planned allocation (PTA) to actual time spent as captured in the staffing tool (BOSS).
• Incorporate this input into the following year’s planning process.
• Engage with commercial operations leadership to understand Bain’s commercial strategy and business questions and proactively construct analyses to help answer those questions
• Lead a small team of analytical resources from the Reporting & Analytics team based in Delhi.
• Responsible for scoping, supervising and quality-checking work, pulling out insights and creating executive-level presentations
• Contribute to the team’s professional development, coaching them to deliver high-impact, zero-defect work.

Skills: Process Optimization, Program Management, Data Analytics, Strategic Communication, Client Prioritization Management, Analytics Leadership, Team Development, Strategic Analysis & Implementation

• Identify, analyze and control commercial and contract risks on individual deals, formulate appropriate mitigations for resolution
• Standardise and adapt proposals, contracts, agreements and other templates for local use
• Work closely with
• Delivery and finance teams to close contracts, ensuring that obligations to and by the customer have been met and liabilities are covered
• Delivery and salespeople in proactively identifying opportunities that arise through customer contracting, such as recognizing potential contract variations and extensions, and minimising ‘revenue leakage’
• Procurement to leverage the supplier base and manage back-to-back risks
• Sales and BU delivery personnel, providing commercial awareness training and general commercial and contractual ad hoc advice
• Plan, design and lead campaigns across all marketing channels including (but not limited to) digital marketing, events, email marketing, content, offline marketing, etc.
• Design, develop and manage strategy, planning & execution of brand campaigns globally that educate potential users, retain existing users, drive customer value and enhance brand equity
• Monitor, track and report analytics to ensure they align with the growth KPIs (user acquisition, activation, retention, cost per metric, ROI, etc.)
• Manage a budget, allocate proper spending across all channels, and continuously work on enhancing the ROI
• Establish and maintain relationships with existing and potential strategic partners
• Overseeing the Warehouse & Distribution Centre and Service Department
• Manage debtors/creditors and financials and manage sales administration support

Skills: Contract Management, Template Standardization, Contract Coordination, Opportunity Identification, Commercial Training, Campaign Leadership, Analytics Management, Financial Operations

• Track the results/impacts of go-to-market initiatives on pipeline and revenue, provide status updates, and track initiatives against KPIs to enable leadership to make data-driven decisions
• Assess Opportunities and Initiatives providing recommendations and a clear analysis
• Participate in the strategic planning process to help identify the appropriate go-to-market activities required
• Uses data and insights to identify opportunities and improve the customer and communication experience
• Drive exceptional client service by delivering relevant insights and best practices.
• Coordinate Initiatives execution in a timely manner
• Full accountability for the smooth and efficient running of the branch
• Provide leadership and management of the administration team, supporting and mentoring team members
• Forecast annually, quarterly orders, sales and profits for customer accounts, meet or exceed forecasted numbers.
• Contribute to innovating the product further within this industry through an understanding of trends and customer needs.
• Work closely with sales and marketing teams and cross-functional resources to build and support business strategy.
• Ensure alignment of the company programs and value offerings to address new market and new customer needs.
• Exhibit a high level of proficiency and expertise in demonstrating and/or presenting EndoMaster products, processes, and services.
• Support current & future business with minimum excess level including safety stock review, stock replenishment, quarantine stock, undeployed instruments and others.

Skills: Market Impact Tracking, Strategic Analysis, Data-Driven Planning, Client Service Excellence, Initiative Coordination, Leadership, Team Management, Business Strategy Collaboration, Inventory Management

• Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships – leads intra and inter-departmental collaboration
• Proven ability to carry out difficult decisions in a logical, rational manner
• Demonstrated ability to work as a senior team member and to engage and influence team members in a matrixed environment
• Drive continuous improvement in system performance and service quality for technologies in commercial business applications
• Responsible for creating standard SOPs and training documents
• Lead, Monitor, and implement changes or advancements in technology to bring competitive advantage 
• Excellent interpersonal and communication skills 
• Ability to work in partnership with others in a collaborative or advisory role
• Ability to deal with ambiguity, act without having the total picture, and effectively pose questions to collect information required for decision-making
• Steep learning agility and focus on sustainability and scalability
• Understanding the company’s vision, the department’s vision, and the team’s vision to collaborate on a roadmap for success

Qualifications: BA in Supply Chain Management with 5 years of Experience 

• Working Knowledge of CRM tools - Veeva, Salesforce
• Experience working in Commercial Operations and MDM and AHM space 
• Proficient ethical leadership abilities.
• Excellent communication skills, both written and verbal. (English & Spanish)
• Outstanding people and strong leadership skills
• Strong understanding of modern selling and proven ability to build and communicate strategy
• Analytical mindset, with the capacity to absorb information and data to drive solid conclusions
• Ability to articulate complex messages clearly, and effectively propose ideas and get buy-in. 
• Present strategies at a leadership level.
• Collaborative style, which can drive consensus across indirect reporting lines and peer groups
• Project management and/or continuous improvement certification

Qualifications: BS in Supply Chain Management with 5 years of Experience 

• Strong multi-tasking skills with the ability to manage multiple projects concurrently.
• Results-driven personality with a go-to reputation, strong didactical contractual & negotiation skills
• Ability to influence and lead cross-functional teams
• In-depth knowledge of contractual terms and conditions
• Experience in structuring and negotiating contracts to minimize business risk
• Strong oral and written communication and presentation skills
• Strong interpersonal and leadership skills self-sufficiency and ability to program manage
• Ability to think strategically and be operationally rigorous
• Change agent with strong business acumen
• Positive attitude and ability to develop relationships with peers, managers and customers.
• Ability to present to all levels of the organization and customers

Qualifications: BS in Business Administration with 15 years of Experience 

• Experience of pricing for a Global Creative and Production Model
• Experience and knowledge of global production solutions
• Experience of direct contact with procurement teams
• Driven and able to hit the ground running and have expert Excel proficiency
• Expert knowledge of contract interpretation and negotiation.
• Strong presentation skills and high-energy professional demeanor with a strong focus on customer needs.
• Full knowledge of the current working pharmaceutical industry of Japanese legal, regulatory, promotion code and compliance
• Strong customer focus and ability to manage client expectations
• Embraces and demonstrates Amicus core values and behaviors as a patient-centric global biotechnology company
• Excellent oral and written communication skills in Japanese and English

Qualifications: BA in Marketing with 6 years of Experience 

• A strong understanding of Retail, and the challenges faced in driving sales, profit, efficiencies, compliance, and consistency in a multi-store organization.
• Strong organizational and project management skills with attention to detail 
• Ability to work to tight deadlines on multiple projects.
• Strong team skills, able to engage and motivate colleagues cross-functionally.
• Excellent written and oral communication skills with the ability to establish personal credibility at senior levels.
• Have good knowledge of quality control of fabrication works
• Familiar with ship repair processes in terms of welding, drawing interpretation and lifting methodologies.
• Analyze data and create reports to identify areas of business growth
• Strong attention to detail, experience and devotion to ensuring great client experience, and willingness to go above and beyond to deliver this.
• Drive high performance amongst juniors in the team, coupled with a genuine commitment to understanding people’s strengths and championing their progress and well-being.
• Demonstrate a commitment to excellence and a mature approach to dealing with challenges.

Qualifications: BA in Operations Management with 7 years of Experience 

• Ability to present and explain information in a way that establishes rapport, persuades others and gains understanding
• Strong PC skills (Microsoft Office: Excel, PowerPoint, word)
• Logical & strategic thinking, leadership to drive the product/indication, building positive working relationships, decision making, global mindset
• Demonstrates the ability to develop strong external relationships to create strong brand advocates
• Energetic, Self-starter, desire for self-development mentality
• Solicitor or Fellow of Chartered Legal Executives
• Recent practical experience in leading legal litigation teams
• Experience in leading teams handling pre- and post and post-litigation claims in
• Employment disputes, Contract, Property/Home Rights, Clinical Negligence,
• Motor Prosecution Defence, Inheritance/Probate.
• Recent practical experience of leading a Legal Advice Line/Contact Centre.
• Operational Legal Advice Line experience
• Excellent communication demonstrating a collaborative approach, leadership, organization, and teamwork skills

Qualifications: BS in Business Administration with 6 years of Experience 

• A demonstrated understanding of commercial practices, pricing, business value drivers, and/or product management.
• Knowledge of configuration, pricing, and quoting processes/systems
• Excellent communication, planning, problem-solving, troubleshooting, and organizational skills.
• Deal-making expertise with demonstrated experience in understanding and communicating legal, commercial, regulatory, and operational risk.
• Demonstrated advanced Excel experience in developing, optimize, and streamlining complex commercial models.
• Team player with demonstrated project management skills. 
• Be asked to keep multiple projects and programs moving simultaneously.
• Analytical, strategic-thinking, problem-solving, and organizational skills as well as the experience to adapt quickly to changing priorities.
• Leading junior team members by example.
• Sales leadership management and/or consultant/ data analytics experience, and/or managing operations supporting internal sales teams and customers.
• Experience with SalesForce.com and strong EXCEL skills
• Excellent attention to detail and follow-through
• Ability to work under deadlines and specific time frames

Qualifications: BA in Economics with 8 years of Experience 

• A strong commercial orientation with a proven ability to influence others, strong analytical skills
• Experience effectively managing budgets and costs.
• Experience working within a high-growth healthcare company.
• Able to operate in a fast-paced organization and to create a vision and organization that can scale quickly.
• Strong organization skills and efficiency in ambiguous situations, multi-tasking skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to think strategically about business, product, and technical challenges.
• Excellent interpersonal, collaboration, and teamwork skills.
• Strong emotional intelligence and ability to establish positive working relationships with distributors, managers, etc. and to build effective working relationships across teams.
• Excellent verbal and written communication skills
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Strong analytical and problem-solving skills

Qualifications: BS in Finance with 6 years of Experience 

• Knowledge of Legal Issues and Safety Standards
• Ability to Plan and Organize a Team Effort
• Must be able to motivate, lead, and boost the morale of the team.
• assign duties in a manner that utilizes team members' skills most effectively.
• Good Client Management and Goodwill Building Ability
• Understand clients' goals and objectives and relay the same to the team.
• Effective Time Management and Logical Decision-Making Ability
• Possess the knowledge to enact quick plan changes with the least amount of disruption and the highest level of communication to all involved.
• understand that high stress may occur upon occasion, and at all times convey a sense of calm and control with a "can-do" attitude to the team.
• understand the scope of the project and ensure adequate time, resources, and materials are delivered within deadlines to complete the project to the client's satisfaction.
• must have the ability to provide information professionally to owners, clients, team members, and all stakeholders.
• Strong supervisory skills with the ability to provide leadership, staff development, and motivate a team of diverse skill sets.

Qualifications: BA in Economics with 9 years of Experience

• Safely access crawl spaces, attics, confined spaces, roof tops, etc.
• Ability to work in all types of weather conditions
• Demonstrable experience in measuring and improving the performance of sales team via a CRM (HubSpot desirable)
• Commercially minded with data expertise and experience delivering change management in a growing business
• Ability to learn on different construction management and software platforms such as MS Project and Excel for use with scheduling, spreadsheets, and cost control principles.
• Proficient in understanding building plans and specifications.
• Self-starter with the ability to set goals and tasks with strong leadership skills.
• Ability to develop and maintain positive working relationships with internal and external customers
• Passion for knowledge transmission and excellent English level 
• Outstanding interpersonal and communication skills, both verbal and written. Inspires trust with colleagues
• Excellent time and project management skills
• Capacity to deliver in a fast-paced environment

Qualifications: BS in Operations Management with 9 years of Experience