COMMERCIAL OPERATIONS ANALYST RESUME EXAMPLE

Published: July 29, 2024 - The Commercial Operations Analyst supports trade execution and reconciles daily P/L and exposure reports by working closely with Operations and Sales staff. This role involves collaborating with functional groups on projects and troubleshooting issues while analyzing market information to provide strategic insights to the trade desk. The analyst also optimizes asset portfolios and develops decision-making tools, ensuring accurate data management and insightful reporting.

Tips for Commercial Operations Analyst Skills and Responsibilities on a Resume

1. Commercial Operations Analyst, GreenWave Solutions, Raleigh, NC

Job Summary: 

  • Collaborate with Commercial Operations (CommOps) and internal clients to create and/or update reports and complex dashboards
  • Brief with the Field Operations and Information Systems business partners to establish the best practices for reporting analytics and Operational improvement
  • Work with the Internal Clients to identify and address operations needs.
  • Participate in special projects to deep dive into the relevant segments of the business to identify potential or areas of improvement
  • Assess incoming reporting needs to develop and integrate the process improvement requirements
  • Participate in ongoing CRM platform updates, enhancements and maintenance tasks
  • Lead special projects, such as QA'ing data, analyzing data oddities, building custom reporting, modeling and more
  • Participate in prescriber, managed markets, & patient analytics, including valuation, segmentation, and targeting.
  • Identify, analyze, and provide recommendations related to market competitive trends or issues
  • Potential to be involved in primary and/or secondary market research
  • Potential to be involved in broader corporate "data analytics" role
  • Analyse and optimize the ROI of all spending with all partners.


Skills on Resume: 

  • Advanced-Data Analysis & Reporting (Hard Skills)
  • Business Process Improvement (Hard Skills)
  • CRM Platform Management (Hard Skills)
  • Project Management (Hard Skills)
  • Market Analytics (Hard Skills)
  • Competitive Analysis (Hard Skills)
  • Data Quality Assurance (Hard Skills)
  • ROI Optimization (Hard Skills)

2. Commercial Operations Analyst, BlueSky Innovations, Austin, TX

Job Summary: 

  • Service Sales forecasting & performance analysis
  • Develop a solid understanding of ASP's service sales potential with a methodical approach
  • Conduct regular forecast meetings for each sub-regional Service Sales team to capture the status of the deal pipeline
  • Track changes in the forecast over time and prepare analyses of variations month-to-month and forecast-to-budget
  • Facilitate the assessment of resource requirements from supporting functions based on pipeline & forecast data (e.g. Legal, Technical Support)
  • Support the Service Sales budgeting & strategy forecasting process through analyses and financial simulations
  • Data Quality & Key Expert for CRM and forecasting tools
  • Control & ensure that Order Intake values on maintenance contracts and Actuals on transactional business activities reflect reality (in close collaboration with Finance)
  • Assume regional super user role for CRM system and other tools supporting the Service Sales pipeline management (incl. guidance & training to new users)
  • Promote improvement to existing tools & processes for Sales forecasting to support the latest business requirements
  • Operational support along the Sales Process


Skills on Resume: 

  • Sales Forecasting and Analysis (Hard Skills)
  • Pipeline Management (Hard Skills)
  • Resource Planning (Hard Skills)
  • Financial Simulations and Budgeting (Hard Skills)
  • CRM Systems Expertise (Hard Skills)
  • Order Intake and Transactional Accuracy (Hard Skills)
  • Training and Guidance (Soft Skills)
  • Process Improvement (Soft Skills)

3. Commercial Operations Analyst, SilverLine Ventures, Denver, CO

Job Summary: 

  • Working within the existing procedures and commercial policies to coordinate affiliate agreements execution (including approvals and drafting) across various Teams (Sales, Legal, Finance).
  • Ensuring commercial compliance of affiliate deals.
  • Attending cross-functional meetings with Legal, Distribution Engineering and Finance to gather and analyze relevant data and accurately assess and define compliance issues.
  • Distribution database’s maintenance (agreement records, workflows, statuses).
  • Timely and accurate issuing of billing requests based on executed agreements.
  • Channels activation (deactivation) upon agreement terms and/or request.
  • Be responsible for equipment dispatch and database maintenance.
  • Recurring reports according to the existing procedure.
  • Cooperation with external providers upon request.
  • Involvement in signal management and distribution database improvement projects.
  • Support Service Sales Managers in creating & maintaining leads & opportunities in the CRM system


Skills on Resume: 

  • Affiliate Agreement Coordination (Hard Skills)
  • Commercial Compliance (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Database Management (Hard Skills)
  • Billing and Invoicing (Hard Skills)
  • Channel Activation Management (Hard Skills)
  • Reporting and Documentation (Hard Skills)
  • CRM System Utilization (Hard Skills)

4. Commercial Operations Analyst, RedRock Enterprises, Phoenix, AZ

Job Summary: 

  • Assist with the planning and implementation of projects that support the Sales process
  • Working closely with Marketing to manage the pipeline and lead-gen activities
  • Assists the Sales department in the distribution of leads
  • Provide technical and administrative support on Salesforce
  • Support finance in providing accurate forecasting information and packs to the commercial team on the sales pipeline
  • Support finance in the analysis of data on sales productivity, sales pipeline, deal size, and lead time to provide insight that will increase new business revenue
  • Champion the use of SalesForce and best practices within the sales team and wider business
  • Drive consistency and predictability across the commercial team
  • Create regular reporting that enables to team to make decisions
  • Understand, manage, and evolve the data 
  • Own this data and drive efficiencies and simplification
  • Coordinate & facilitate the conduct of Service Sales-internal deal review meetings, including scheduling, note-taking, support in preparation & updating of supporting materials, improvement to supporting templates


Skills on Resume: 

  • Salesforce Expertise (Hard Skills)
  • Data Analysis (Hard Skills)
  • Project Management (Hard Skills)
  • Collaboration with Marketing (Soft Skills)
  • Reporting and Dashboard Creation (Hard Skills)
  • Sales Process Optimization (Hard Skills)
  • Financial Acumen (Hard Skills)
  • Data Management (Hard Skills)

5. Commercial Operations Analyst, WhiteOak Analytics, Portland, OR

Job Summary: 

  • Analyzes data sets to identify trends and provide insights to commercial leadership
  • Generates and distributes weekly reporting packages to sales leadership
  • Compiles quarterly business review reports for the field sales organization
  • Assists management in developing and producing commercial KPIs
  • Plays an integral role in determining marketing analytics and providing ad hoc data analysis as requested by the management team
  • Assists with the drafting of contract paperwork, amendments, and other agreements in support of the Market Access team
  • Maintain filing system for all contracts
  • Responsible for review of contracts for termination dates, outdated CPT codes, etc. at a minimum of an annual basis and reporting findings to the Market Access team
  • Assists with the review, preparation, and tracking of credentialing applications and documentation required by government agencies such as CMS, state Medicaid programs, commercial payors and direct bill clients
  • Assists with gathering, compiling, validating, and analyzing data needed by members of the organization used to understand current claims adjudication trends
  • Assists with the setup and audit of tables and contacts in applicable systems
  • Assists with analysis and evaluation of the results to ensure contracted payors adjudicate claims properly based on negotiated rates


Skills on Resume: 

  • Data Analysis and Trend Identification (Hard Skills)
  • Reporting and Documentation (Hard Skills)
  • KPI Development (Hard Skills)
  • Marketing Analytics (Hard Skills)
  • Contract Management (Hard Skills)
  • Credentialing and Compliance (Hard Skills)
  • Claims Adjudication Analysis (Hard Skills)
  • System Setup and Audit (Hard Skills)

6. Commercial Operations Analyst, YellowBrick Partners, Nashville, TN

Job Summary: 

  • Responsible for timely and accurate delivery of commercial-related material, support, and analysis for internal and external customers for 2 to 3 specific sales execution divisions within the US Market.
  • Assist in the development of sales and marketing reports and high-level analyses using distributor shipment, depletion, and inventory information, retail scan data (AC Nielsen), and other internal and external data sources and systems.
  • Subject Matter Expert on commercial-related data and tools.
  • Acting as the first point of contact in addressing questions and managing requests for the Sales Execution Team through collaboration with internal partners across the TFE organization.
  • Act as a key business partner to the TFE Sales Execution team by providing support that in turn allows sales the ability to focus on selling.
  • Conduct introductory and ongoing training on TFE’s commercial-related data and tools such as Power BI, KARMA, IDIG, and Nielsen AOD to TFE’s Sales Execution, National Retail Development, National Account and Marketing teams.
  • Strong technical aptitude with creative vision to produce meaningful, action-based tools to support sales execution needs.
  • Evaluate and provide recommendations to management that drive opportunities to improve efficiency.
  • Provides assistance and training to the applicable teams to support QA activities and ensure consistency across programs
  • Assists the IS QA team in evaluating the implementation status of recommendations for corrective actions from comprehensive evaluations and focused reviews
  • Performs user acceptance testing and analysis by commercial operations leadership


Skills on Resume: 

  • Data Analysis and Reporting (Hard Skills)
  • Subject Matter Expertise (Hard Skills)
  • Technical Aptitude (Hard Skills)
  • Customer Support and Collaboration (Soft Skills)
  • Training and Development (Soft Skills)
  • Process Improvement (Hard Skills)
  • Quality Assurance (Hard Skills)
  • User Acceptance Testing (Hard Skills)

7. Commercial Operations Analyst, ClearView Insights, Columbus, OH

Job Summary: 

  • Building dashboards and reports, making it easier for key stakeholders to check the status of key metrics
  • Review current dashboards and reports to ensure that all data is current and correct 
  • Manage the Commercial Operations Webpage to keep all data and information relevant 
  • React to requests from the UK Management and UK Leadership Team to manipulate data points from various data sources
  • Developing and delivering, engaging, actionable and relevant insights, working with lots of information and data from multiple sources
  • Ensure meaningful insights are produced and communicated back to the business with an appropriate level of detail for the audience
  • Maintain and constantly improve data capabilities by reviewing processes and systems
  • Join occasional global calls to be aware of key system and process changes, expand operational knowledge of how changes can affect Xero master data & reporting
  • Ensure the continuing growth of the business based on detailed, value-added analysis and reporting.
  • Support Service Sales teams in preparing material to obtain internal deal approvals throughout different stage gates
  • Facilitate and control the process of Order Intake after contract signing to ensure timely & correct execution


Skills on Resume: 

  • Dashboard and Report Building (Hard Skills)
  • Data Accuracy and Review (Hard Skills)
  • Webpage Management (Hard Skills)
  • Data Manipulation and Analysis (Hard Skills)
  • Insight Development and Communication (Soft Skills)
  • Continuous Improvement (Soft Skills)
  • Global Awareness and Adaptability (Soft Skills)
  • Sales Support and Order Management (Hard Skills)

8. Commercial Operations Analyst, GoldLeaf Strategies, Tampa, FL

Job Summary: 

  • Support trade execution in coordination with Operations and Sales staff.
  • Reconcile Daily P/L and exposure reports desk positions.
  • Interface with functional groups to work on projects and troubleshoot issues.
  • Analyze market information and report on implications to the trade desk.
  • Contribute value by analyzing supply/demand data and historical /forward prices to develop strategies in collaboration with the trade desk.
  • Work with the trade desk to optimize the portfolio of assets to maximize value and minimize risk.
  • Work with the trade desk to develop models and tools to facilitate decision-making and trade analysis.
  • Working across the European business, develop and add value to the sales forecasting and reporting organization through consistent data management and insightful reporting. 
  • Define reporting policies, guidelines and best practices, develop the reporting systems and tools, and ensure accurate data management. 
  • Be delivering accurate monthly and quarterly sales, marketing and product KPI reports. 
  • Develop data models to provide value-added trends analysis, code macros to automate reporting, and contribute to the development of accurate forecasting. 


Skills on Resume: 

  • Trade Execution Support (Hard Skills)
  • P&L Reconciliation (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Market Analysis (Hard Skills)
  • Portfolio Optimization (Hard Skills)
  • Model and Tool Development (Hard Skills)
  • Sales Forecasting and Reporting (Hard Skills)
  • Data Management and Reporting (Hard Skills)