Club Manager Job Description

Seven or more direct and indirect reports, a club-level P&L, and a current CPR requirement define this seat in fitness and leisure clubs. That combination makes the Club Manager accountable for both the member floor and the commercial result, with membership sales, private coaching, and merchandise all tracked against monthly targets. Pool areas, cardio rooms, and treatment rooms add health and safety obligations that sit with this person rather than a separate facilities team. Retention numbers land on this desk every single week.

You will own the commercial and member results of a single fitness club, serving as the Club Manager who turns membership targets and facility standards into a club members want to renew. Front desk, sales, and coaching staff, plus freelance instructors and outside activity providers, work under this manager's direction day to day.

Career Impact: Owning a club P&L while managing seven or more reports builds a management record grounded in real revenue and retention numbers.

Business Impact: Membership sales, cancellation counts, and guest counts move directly with how well the club is led, affecting members and owners alike.

Growth Opportunity: Hands-on work with pool safety, treatment delivery, and activity programming widens your scope beyond sales into full leisure operations management.

• Drive membership sales, private coaching, and merchandise revenue against club targets from lead generation through member sign-up.
• Lead daily club operations, including front desk, fitness floor, pool areas, changing rooms, and activity spaces.
• Develop staffing schedules that cover every shift while keeping payroll within budgeted business levels.
• Coach front desk, sales, and fitness staff through ongoing training to deliver consistent member service.
• Monitor key performance indicators such as guest counts, cancellations, and info calls on weekly and monthly cycles.
• Manage the club P&L, authorizing expenditures and refunds and ordering supplies within the approved budget.
• Enforce health and safety standards, identifying equipment or facility repairs and reporting them to maintenance promptly.
• Coordinate in-house and freelance instructors to deliver a varied programme of classes and activities.

• Bachelor's degree in business or a related field, or equivalent work experience.
• 1 or more years of customer service experience, preferably within fitness, with team leadership responsibility.
• Proven ability to lead, coach, and hold accountable a team of at least seven staff across direct and indirect lines.
• Current CPR certification and an up-to-date first aid qualification suitable for pool and gym settings.
• Demonstrated sales drive, including lead generation, walk-ins, and closing new memberships against set KPIs and targets.
• Ability to manage, forecast, and report on a club-level profit and loss statement and payroll budget.
• Clear written and oral communication skills for members, staff, instructors, and outside activity providers.
• Composure under pressure, with strong complaint handling and diplomacy when resolving member or employee concerns.

• Experience within an activity centre, spa, sports club, or outdoor pursuits setting alongside a core fitness background.
• Sound understanding of marketing and outreach practices used to grow local membership and attract returning members.
• Professional qualification and teaching experience in water sports, mountain sports, or a similar discipline.
• Track record of consistently achieving financial targets across sales, coaching, and merchandise lines within a single club.

• Monthly new membership sales count, reflecting how well the sales process converts leads.
• Member cancellation rate %, showing whether the club experience keeps members renewing.
• Private coaching and merchandise revenue in dollars versus target, tracking secondary income lines.
• Club P&L variance to budget %, measuring cost and payroll control.
• Weekly guest count, indicating local demand generated by marketing and outreach.
• Shift coverage rate %, confirming staffing schedules leave no gaps.

• Base Salary Range: $50,000 to $75,000 per year
• Bonus: Monthly or quarterly sales and retention incentives, often 10% to 20% of base
• Equity: Rarely offered; occasional profit sharing at franchise or private operators
• Health Benefits: Medical, dental, and vision coverage, commonly with employer premium contribution
• PTO: 10 to 15 days plus paid holidays, rising with tenure
• Common Perks: Free club membership, staff discounts on coaching and merchandise, 401(k) matching

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodation under the Americans with Disabilities Act is available on request at any stage of hiring. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Any offer depends on a satisfactory background check, and candidates must be authorized to work in the United States.

The Club Manager owns day-to-day operations of residential amenity facilities, from cleaning checklists and access protocols to Department of Health pool records and monthly Board Reports. Reporting to the VP, Operations, the Club Manager partners with the Fitness Director and Events department to keep amenity spaces well used, safe, and on budget.

Key Responsibilities

• Oversee day-to-day operations of facilities, including daily, weekly, and monthly checklists for proper cleaning and maintenance of equipment and daily upkeep of the aesthetics of the amenity spaces.
• Report and follow up with property management on all issues that fall under the responsibility of the property, such as HVAC, lighting, plumbing, paint, and hazards.
• Implement operational procedures and protocols for access to facilities and ensure compliance with safety, emergency, incident, and accident protocols.
• Staff the facility according to approved and budgeted schedule and approve timecards and paid time off.
• Track inventory of all supplies and follow purchasing procedures to replenish.
• Prepare Monthly and Annual Board Reports on amenity usage statistics, participation, income/expenditure, event and activity summaries, operational improvements and updates, and further recommendations.
• Prepare monthly internal corporate reports for the Accounting Department to monitor the budget.
• Maintain effective communication with residents, supervisors, building management, and ownership to advise of amenity operational needs, happenings, and occurrences.
• Assist in the staff interview process and partner with Human Resources to assist new hires with onboarding and complete paperwork such as change forms, written warnings, and accident reports.
• Train and educate staff on all facility procedures.
• Collaborate with the Fitness Director to create a recurring schedule of group fitness classes based on the allocated budget and clientele interest, and create and distribute a monthly calendar of classes and activities.
• Collaborate with the Events department to develop standard content for programs and events, and coordinate and supervise all components of event production, including menu and pricing, caterers, decor, entertainment, rentals, staffing, and setup/teardown.
• Manage the reservation and rental process for private use of amenity spaces.
• Maintain Department of Health daily, weekly, and monthly records on chemistry, system maintenance, and usage, and maintain OSHA standards and regulations.

Required Qualifications

• Previous upscale service experience in either luxury hospitality, fitness, and/or health.
• Proven track record in delivering high-end customer service.
• Basic knowledge of the surrounding neighborhood and a razor-sharp sense of hospitality.
• Proficiency in Google Suite and MS Office (Word and Excel).
• Ability to communicate clearly and effectively, with ability in multiple languages as an additional asset.
• Excellent verbal and written communication skills.
• Ability to work independently with remote supervision.
• Ability to work with all levels of staffing, other management, and clientele.
• Willingness to assist coworkers in any manner necessary to maintain a collective, smooth effort in providing excellent services.

Embedded within a youth club school site, the Club Manager leads daily operations for school year and summer programs, covering staff supervision, facilities, budget, membership data, and program targets. Working closely with families, volunteers, community partners, and public and private funders, the Club Manager keeps contracts compliant and members safe while preparing youth for success.

Core Functions

• Demonstrate and communicate the Club philosophy, objectives, standards and programs through all methods available to members, their parents, and the general public.
• Provide quality program activities that are inclusive, welcoming, respectful and responsive to the diversity of members, families and community.
• Provide quality program activities and experiences that promote a sense of purpose and individual empowerment for members to practice and develop leadership, decision-making, planning and goal-setting skills.
• Promote and support member-initiated and member-led activities in an environment that offers choices, incorporates team building and promotes a sense of belonging and group identity.
• Contribute to the planning and implementation of the Strategic plan.
• Ensure the Club achieves program targets, outcomes, revenue goals, contract obligations and community relations.
• Ensure compliance with program contracts, including those with community partners, private and public funders, and adherence to all administrative policies and processes.
• Keep accurate attendance, track member participation in assigned program areas, and document results and progress of members.
• Lead, create and evaluate program development and implementation.
• Assure program safety and safety of staff, volunteers, visitors, members and daily operations, and communicate emergency procedures to all using the facility.
• Implement the Club's loss control and risk management programs and report incidents and losses.
• Organize, direct and supervise the daily operations of a Club, including staffing, program scheduling and workflow.
• Hire, train, supervise and evaluate operations staff within the Club and conduct regular meetings with staff for timely communications.
• Create and understand the annual budget, monitor monthly budget reports, and take action upon discovery of a revenue or expense variance.

Qualifications & Experience

• At least one year of experience directly related to youth and youth programming.
• 80 full days or 120 half days of experience as an assistant child care teacher, if required.
• Demonstrated experience with examples of working with youth.
• Experience in program development and small group implementation.
• Working knowledge of basic benchmarks for member growth and development.
• Familiarity with confidentiality guidelines and commitment to protecting children, youth, and family confidentiality.
• Familiarity with local and state curriculum frameworks and standards.
• Ability to articulate program goals and understand how specific activities support those goals.
• Capacity to recognize that members have individual needs, characteristics, abilities, and rates of development.
• Ability to keep youth ages 4-18 enthusiastically engaged.
• Capacity to remain highly organized with attention to detail.
• Ability to work effectively with families from a variety of cultural, linguistic, ethnic, and socioeconomic backgrounds.
• Good communication skills, both oral and written.
• Willingness to appreciate new ideas and learning opportunities.

Reporting to the Director of Premium Guest Experience, the Club Manager delivers responsive, personalized service to current and new Club Seat Holders while supervising concierge event staff at a multi-use stadium. Partnering with the home teams on game day, the Club Manager resolves account issues and builds lasting relationships that highlight the value of each seat holder's investment.

Primary Duties

• Consistently contribute to a guest experience at the venues that welcomes every fan, exceeds expectations, and empowers employees.
• Provide unprecedented service and an extraordinary level of responsiveness to all current and new Club Seat Holders, thoughtfully handling issues with a solutions-oriented approach during events.
• Develop meaningful business relationships with existing and potential Club Seat Holders.
• Assist with elevating the client experience through extraordinary service and personalized experiences that continuously highlight the value of their investment.
• Maintain accurate and thorough records of all client activity in the CRM system.
• Supervise concierge event staff with a positive, inspiring tone, with particular attention to integrity and teamwork traits.
• Assist Concierge staff to resolve customer-related issues during events.
• Work in conjunction with the team organizations on game day to resolve customer-related issues involving team Club Seat Holder accounts.
• Assist in providing white-glove, superior service for all event rental clients.
• Respond to calls and emails in a timely manner.

Skills & Qualifications

• Bachelor's Degree in a related area of study.
• 5 years of industry-related experience with premium seating operations for a multi-use facility.
• Previous management experience is a plus.
• Proficiency in computers and understanding of Microsoft Outlook, PowerPoint, Excel, Word, and CRM.
• Proven ability to stay self-directed, extremely meticulous and organized, managing one's own time and prioritizing tasks when given clearly defined goals and objectives.
• Excellent customer service, interpersonal, verbal and written communication skills with a strong orientation towards relationship building and the ability to communicate effectively at all levels both internally and externally.
• Good decision-making skills, with proven discernment and comfort negotiating disputes.
• Ability to thrive in a high-pressure environment and deliver successful results.
• Strong team-oriented work ethic and a positive, Service-First attitude, offering assistance and support to team members.
• Fluency in Spanish is preferred but not required.
• Valid driver's license and reliable transportation.
• Comfort working outside in the elements, standing for long periods of time, and walking/traversing long distances through the stadium when needed.
• Availability for games and other events on evenings, weekends, and holidays.

Sitting at the intersection of casino marketing and guest service, the Players Club Manager shapes the Rewards Club loyalty program, planning promotions and monitoring club benefits to maximize lifetime player value. Operating across the Marketing Department and the site Marketing Manager's team, the Players Club Manager staffs player services, settles complimentary disputes, and feeds service and profitability insights to senior management.

Duties

• Assist in the development of a Rewards Club marketing plan that supports and rewards its members, and implement and manage the plan.
• Plan and implement Promotions.
• Monitor player services activities, club benefits and programs to ensure that excellent guest service and perceived value are provided to the player base.
• Provide feedback to senior management regarding service levels, profitability, and opportunities.
• Assist in the development of short- and long-range strategic marketing plans.
• Work closely with the main Marketing Department and site Marketing Manager to implement marketing/promotions projects.
• Maintain staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating associates, as needed.
• Maintain accurate and thorough departmental records and reports.
• Decide the outcome of guest disputes involving complimentary items when an appropriate resolution cannot be reached by a manager or supervisor.
• Provide input concerning operational deficiencies and areas in need of attention.

Requirements

• Bachelor's Degree in Marketing or Business Administration, or equivalent combination of education and experience.
• Two years of supervisory experience in marketing and/or advertising.
• Three years of guest service experience in a high-volume casino.
• Four years of supervisory or management experience.
• Seven years of casino operations, guest service, or related field experience.
• Working knowledge of advanced guest retention principles and capable of applying knowledge to special projects and players club events.
• Proficiency in and familiarity with all OASIS capabilities and reports available.
• Excellent computer skills, with proficiency in Microsoft Office Suite, including Word, Outlook, Excel, Power Point, and Access.
• Excellent oral and written communication skills.

A key member of the club's Sales team, the Club Manager builds new membership, private coaching, and merchandise sales while managing daily operations and member retention. Collaborating across seven or more direct and indirect reports, the Club Manager delivers team training and a culture that keeps staff focused on targets and the member experience above expectations.

Functions

• Manage club operations as well as drive new sales and greater member retention.
• Recruit appropriately skilled team members, own building team culture, and deliver the brand value.
• Execute sales focused on all Key Metrics, including Membership Sales, Private Coaching, and Merchandise/apparel.
• Deliver ongoing Sales team training and personal Development.
• Lead from the front and ensure the member experience exceeds expectations.
• Deliver a Team Culture that nurtures and celebrates team success.
• Ensure the team is focused on targets by applying a 'Never Say Die' attitude.

Experience & Qualifications

• Completed High School level certificate or equivalent.
• Bachelor's Degree (desirable but not essential).
• 4 or more years of experience in a Sales & Customer Service-focused industry with Team Management experience.
• Sound understanding of Marketing and Outreach Practices.
• Ability to manage and report on a P&L.
• Ability to manage people (7+ direct/indirect reports) in a high-volume business environment, with time management experience.
• Capacity to stay target-focused and performance-driven.

Growth of the athletics club across every region depends on the Athletics Club Manager, who leads regional club coordinators, elite athletes, and the annual race calendar. Serving as the club's representative at general meetings, press briefings, and major weekend races, the Athletics Club Manager reports daily and monthly on athletes, costs, events, and stock to support elite compliance and club growth.

Accountabilities

• Manage the athletics club coordinators in each of the regions.
• Plan and coordinate all club events and races in advance, ensuring that relevant resources are requested in advance.
• Order and issue kit and audit stock levels and distribution monthly.
• Promote and grow the club in all regions through various marketing activities, including social media, events, races and meetings.
• Attend all annual general meetings of the club or athletics club associations, as well as press briefings.
• Report on all athletes, costs, events, and stock on a daily and monthly basis.
• Ensure that club committee meetings are coordinated, recorded, and managed.
• Attend all major events, including races on weekends.
• Plan annual race calendars for both social and elite athletes, including associated costs and travel arrangements.
• Assist in the preparation of elite contracts and ensure that elite athletes are compliant with all regulations and requirements.

Technical Qualifications

• Management/Marketing/Administration qualification, completed or in progress.
• Extensive knowledge of the Athletics environment.
• Strong sense of accountability.
• Excellent communication and interpersonal skills.
• Strong and impressive planning, organizational and time management skills.
• Proven exceptional attention to detail.
• Strong People Management skills and problem-solving skills.
• Excellent Relationship management skills.
• Commitment to being results-driven.
• Proven high level of energy, enthusiasm, and motivation.

As the Club Manager, this role owns the upgrading and repositioning of a hospitality club, marketing its facilities, events, and courses to lift usage and member engagement. The club's members, vendors, volunteers, and term contractors rely on this work to deliver cost-efficient operations and new facilities that serve lifestyle needs.

Activities

• Manage and market the club's facilities and services, ensuring a consistently high usage and take-up rate.
• Organise club events, activities and courses, achieving high satisfaction.
• Manage the club's market positioning, public relations and service quality to enhance the club's image.
• Implement engagement strategies to attract and retain members.
• Ensure effective management of the club's finances and administration to meet operational requirements and achieve cost efficiency.
• Manage and deal with volunteers, vendors, suppliers, term contractors, and any other external agencies.
• Plan and develop new club facilities and services to serve the lifestyle needs of members.

Position Requirements

• Degree holder, preferably with 6-8 years of relevant experience in the hospitality/club industry.
• Experience in sports/event management, marketing, and strategic planning preferred.
• Proven established network in the sports and entertainment industry, an added advantage.
• Demonstrated knowledge of activities/programmes related to sports and entertainment, especially the latest developments and trends, with a keen interest.
• Strong leadership and people management skills.
• Good interpersonal and communication skills as a mature and creative individual.

Club Manager shapes daily fitness club operations, building staffing schedules, coaching direct reports, and handling member sign-ups, purchases, and billing questions at the front desk. Success in the position means clean, safe facilities, timely communication with the Facilities Maintenance team, and tracked guest counts, cancellations, and info calls that keep members welcome and the club within its supply budget.

Operational Focus

• Create staffing schedules with the assurance that all shifts are regularly covered.
• Lead by example and maintain consistent accountability for direct reports by training and coaching staff members to provide exceptional customer service.
• Prepare and submit all HR related forms promptly.
• Resolve employee issues or concerns in a professional manner and manage disciplinary/termination activities.
• Greet members and guests, providing exceptional customer service and making members feel comfortable and welcome.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Use the POS system to conduct beverage or merchandise purchases and assist with new membership cards, change of address, and billing or payment questions.
• Authorize expenditures and refunds and make daily bank deposits.
• Keep the front desk area and lobby clean and orderly, and complete regular facility cleaning and upkeep, including exercise equipment, tanning beds, and restrooms.
• Oversee the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to the Facilities Maintenance team promptly.
• Oversee the ordering of club supplies using a specific budget based on club requirements.

Knowledge, Skills & Abilities

• High school diploma/GED equivalent required.
• Current CPR Certification required.
• 1 year of customer service experience is preferred, preferably in the fitness industry.
• Basic knowledge of Microsoft Office Suite and basic computer proficiency.
• Ability to apply superior problem-solving skills.
• Ability to show exceptional leadership and diplomacy skills.
• Able to perform continual standing and walking during shift.
• Capacity for continual talking in person or on the phone during shift.
• Able to lift to 75 lbs.
• Willingness to occasionally encounter toxic chemicals during shift.

The Kids Club Manager oversees daily Kids Club operations, from rostering and supervision to structured programs, holiday camps, and special events for members and hotel guests. Reporting within the center, the Kids Club Manager works in close partnership with parents to keep children in a caring, safe setting that meets national standards and lifts the Guest and Member experience.

Key Deliverables

• Provide strategic oversight of educational and enrichment programs for the appropriate age groups in a safe and stimulating environment.
• Create structured programs for day-to-day members and hotel guests that include a wide spectrum of physical, artistic, musical, and educational activities, as well as holiday camps and special events such as Halloween.
• Run daily operations of the Kids Club, including rostering, supervision, and quality control.
• Provide a caring and safe environment for children while in the Kids Club/Teens Club.
• Prepare a clean play area before and after each session with the necessary equipment.
• Undertake administrative duties for the efficient running of the Kids Club.
• Advise on the purchase of toys and equipment and ensure all toys are safe and appropriate.
• Ensure national standards for Kids Clubs are met.
• Promote the Kids Club and other center activities via database and advertising.
• Assist in maintaining appropriate health and safety standards in the working environment and follow company policies and procedures.
• Work in close partnership and develop and maintain good relationships with parents.
• Manage employee relations, recruitment, compliance with the annual PDR process, and development of team members.
• Manage the department within budget and use resources effectively.

Professional Experience

• Certificate in childcare and/or education or equivalent, an advantage.
• First aid certificate and pool safety certificate.
• Previous experience in a similar role, such as shipboard.
• Experience and ability to deal with challenging behaviors.
• Working knowledge of child development.
• Ability to maintain a positive attitude.
• Good communication skills, with other languages an advantage.
• Commitment to delivering a high level of customer service.
• Ability to work on one's own or in a team.
• Ability to work calmly under pressure.
• Commitment to excellent grooming standards and health.
• Willingness to work flexible hours.

Embedded within the Swim Club team, the Swim Club Manager oversees the cardio room, pool area, changing rooms, classes, and treatment rooms, managing a varied activity programme delivered by in-house and freelance instructors. Working closely with the head therapist and external activity providers, the Swim Club Manager keeps health and safety standards enforced, payroll budgets in line with business levels, and guest expectations exceeded.

Areas of Ownership

• Oversee the day-to-day operation of Swim Club, including the cardio room, pool area, changing rooms, classes, activities and treatment rooms.
• Exceed guest expectations always, bringing the brand promise to life.
• Have a thorough knowledge and understanding of the Swim Club offer, and advise guests where needed.
• Manage a varied programme of activities, delivered by both in-house and freelance instructors.
• Plan the successful delivery of active breaks.
• Identify opportunities to develop the activities offer further, working with internal and freelance instructors to add to the guest experience.
• Work with the head therapist to ensure the successful delivery of treatments.
• Oversee the training and development of the Swim Club team.
• Manage all external activity providers, communicating with them on a lesson-by-lesson basis and agreeing and reviewing a schedule of activities as needed.
• Manage overheads and payroll budgets in line with business levels.
• Enforce all health and safety standards and attend any training as required.

Background & Experience

• Up-to-date advanced first aid qualification.
• Professional qualification and experience in teaching water sports, mountain sports or similar, desirable but not essential.
• Experience within an activity centre, spa, sports club or outdoor pursuits organisation.
• Proven track record of consistently achieving financial targets.
• Proven impeccable customer care and complaint handling abilities.
• Strong leadership ability, able to lead by example and delegate effectively.
• Commitment to a hands-on approach, remaining calm under pressure.
• Excellent communication skills.

Reporting within the club's food and beverage operation, the Club Manager oversees restaurant, kitchen, and bar functions, from weekly scheduling and purchasing to bar and restaurant cost of sales. Partnering with other associates and departments, the Club Manager develops menus, policies, and alcohol compliance standards that raise service quality and staff accountability for every guest.

Role Responsibilities

• Administer all restaurant, kitchen, and bar related functions to ensure guest satisfaction.
• Prepare weekly schedules and schedule appropriate staff according to business levels and planned payroll.
• Assist in maintaining planned bar cost of sales and assist in restaurant planned cost of sales.
• Hire, train, and manage an effective team of associates, providing feedback on their job responsibilities and alignment to company programs and service standards.
• Complete all purchasing in compliance with company programs and policies.
• Communicate and assist other associates and departments when needed.
• Provide a safe work environment by following all safety and security policies and procedures.
• Attend and participate in meetings, committees, and trainings.
• Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff.
• Coordinate menus and alcohol compliance and quality standards, handle guest relations, and monitor adherence to quality assurance standards.

Required Qualifications

• Minimum of three years' experience in a high-volume restaurant and/or catering environment.
• Previous experience supervising service team members required.
• Experience effectively leading a team required.
• Strong food knowledge with a variety of menus.
• Demonstrated commitment to guest service.
• Ability to communicate orally and in writing with staff, creating a positive work environment.
• Competence in managing frequent change.
• Ability to manage their own time as well as the time of others.

Sitting at the intersection of fitness sales and member care, the Club Manager develops new membership through outreach, lead generation, appointments, and walk-ins while running every Club operation to a high standard. Operating across the Club Care Program and the membership database, the Club Manager coaches a dedicated staff team toward KPIs and targets and stays the main point of contact for every member.

Job Functions

• Drive the entire sales process, from outreach to lead generation to appointments, managing walk-ins and processing the joining-up process for each new member.
• Manage all Club operations and procedures to a high standard.
• Lead, manage, and coach a team of highly motivated and dedicated staff to achieve their goals.
• Manage the ongoing Club Care Program to ensure members have a fantastic experience every time they step in the door.
• Be the main point of contact for all members to ensure their membership and experience are outstanding at all times.
• Perform administrative duties, maintain accurate customer information on the membership database, and use all technology and systems to their full extent.

Qualifications & Experience

• Experience in a Fitness and/or Sales role.
• Proven experience in a leadership and/or management role.
• Demonstrated experience and exceptional organisational ability.
• Proven exceptional sales drive and skill.
• Excellent people management and leadership capability.
• Outstanding written and oral communication skills.
• Comfort working to set KPI's and targets, being goal- and number-focused.
• Ability to multi-task consistently.
• Ability to work autonomously as well as in a team environment.

A key member of the childcare setting's staff, the Club Manager advances a safe, positive learning environment for children, following set procedures so every session stays fun, inclusive, and educational. Collaborating with parents, carers, and teachers, the Club Manager responds to first aid and emergency situations and meets each child's individual needs to keep care standards high.

What You'll Do

• Ensure a safe, positive and welcoming environment for children.
• Create a positive learning environment for the children in care.
• Follow procedures and processes to maintain high standards.
• Follow the philosophy, ensuring everything delivered is Fun, Inclusive and Educational.
• Understand the individual needs of the children in care and engage with them appropriately.
• Deal with any first aid/emergency.
• Liaise with parents/carers in an approachable manner.
• Commit to ensuring every session is delivered creatively and to the best of one's ability.

Skills & Qualifications

• Level One (or above) childcare qualification.
• Experience in working with children.
• Experience in delivering and/or managing a childcare setting.
• Willingness to develop skills.
• Commitment to being punctual and reliable.
• Strong communication and organisational skills.
• Ability to interact well with children, teachers, and parents.