Club Director Job Description

A Club Director runs a single youth club site day to day. In youth development nonprofits, the role reports to administrative leadership and is accountable for one club's programs, staff, facility, and budget, keeping daily operations within state child care or children's camp licensing rules and the terms of the grants that fund them. Mandated reporting duties raise the stakes. Each staffing, scheduling, and spending choice must survive a licensing review, a grant audit, and scrutiny of how safely children are supervised.

The mandate of the Club Director is to deliver safe, outcome-driven youth programming at one club, so that members and families experience consistent service and funders see grant commitments met. Club professionals, seasonal counselors, and volunteers look to this director for daily direction, with accountability flowing upward to a youth programs director or administrative staff.

Career Impact: Oversight of a licensed site, backed by CPR, First Aid, and mandated reporter training, is experience youth development employers look for in senior hires.

Business Impact: Program Quality Assessment scores and meeting grant requirements show funders and families that the club delivers what it promises.

Growth Opportunity: Budget, procurement, and grant oversight at club level prepare you for a Director of Youth and Family Programs position.

Company Value: Many employers ground the work in stated core values such as caring, honesty, respect, and responsibility.

• Direct daily club operations, including programs, facilities, membership administration, and food programs, within organizational standards.
• Supervise club staff and seasonal counselors, building weekly schedules and appraising performance with constructive feedback.
• Develop youth programming aligned with youth development principles and apply program quality assessment results to improve delivery.
• Enforce state child care or children's camp licensing requirements, mandated reporting obligations, and child supervision policies.
• Monitor club budgets, purchasing, and grant spending to ensure funds are used within grant requirements.
• Implement monthly staff trainings and a seasonal professional development program grounded in youth development strategies.
• Build positive relationships with parents, families, school personnel, and community partners to strengthen program participation.
• Maintain attendance records, program data, licensing documentation, and required reports submitted to administrative staff on schedule.

• Bachelor's degree in early childhood education, recreation, social work, or a related field, or equivalent work experience.
• 1 or more years of youth program or child care center experience, with supervisory or management responsibility.
• Current CPR and First Aid certification, or ability to earn it and keep it current throughout employment.
• Ability to supervise, mentor, and evaluate program staff while providing timely, constructive feedback on performance.
• Ability to assess risk and make informed decisions that keep children and staff safe at all times.
• Ability to build effective working relationships with staff, volunteers, school personnel, community groups, and related agencies.
• Clear written and verbal communication skills for reporting, documentation, and regular contact with parents and families.
• Experience managing program budgets, purchases, and supply procurement within set spending limits.

• Knowledge of state child care or children's camp licensing regulations, including documentation needed for annual license renewal.
• Completed mandated reporter training and familiarity with the steps required when abuse or neglect is suspected.
• Experience implementing grants and meeting grant reporting requirements that vary by funding source and program year.
• Coursework in early childhood education or child development, including early childhood administration units.

• Program Quality Assessment score, reflecting how well club programming meets youth development standards.
• Licensing compliance rate, measured as the percentage of inspections passed without citations.
• Grant requirement completion, percentage of funded deliverables met by the reporting deadline.
• Staff appraisal completion rate, showing on-time performance reviews for all club staff.
• Budget variance percentage, reflecting spending control against the approved club budget.
• Average daily attendance, counting members served against club enrollment targets.

• Base Salary Range: $45,000 to $65,000 per year, varying by club size and region
• Bonus: Uncommon, occasional performance- or grant-linked awards of 2% to 5%
• Equity: Not offered, as most employers are nonprofit organizations
• Health Benefits: Medical, dental, and vision coverage, often with employer premium contribution
• PTO: 10 to 15 days plus paid holidays, increasing with tenure
• Common Perks: Retirement plan with match, training stipends, mileage reimbursement, program fee discounts

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Because this work involves the care of children, employment depends on successful completion of a criminal background check, and candidates must be authorized to work in the United States. The employer offers equal employment opportunity and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations under the ADA are available on request throughout the hiring process.

The Club Director leads daily operations of a youth development club, directing programming, facility management, food programs, and grant-funded spending under quality improvement objectives. Reporting to administrative staff, the Club Director mentors club professionals and partners with families and the community to deliver safe, outcome-driven programs that prepare youth and staff for success.

Key Responsibilities

• Ensure a healthy and safe environment with programs and services that prepare youth and staff for success.
• Evaluate, plan, and implement quality improvement objectives.
• Mentor and coach staff, and oversee club professionals for delivery of program objectives and standards.
• Implement grants, meet grant requirements which can vary by location and year, and oversee spending based on grant requirements.
• Create and maintain a weekly schedule for staff, including vacations, meetings, and adjustments.
• Appraise staff performance regularly and provide constructive feedback and redirection where necessary.
• Implement monthly trainings both online and in person that correlate to the principles of youth development.
• Manage the club's food programs.
• Ensure attendance and program data are uploaded using City Span/KidTrax systems.
• Manage the development of new programming that is relevant and in line with the principles of youth development, national organization guidelines, and organization expectations.
• Apply the Program Quality Assessment (PQA) tool to the improvement of the implementation of youth programming.
• Lead the coordination of special events for the assigned club and support organizational special events.
• Encourage the building of positive relationships between clubs and families, and act as a liaison between the organization and the community at large.
• Monitor budgets to ensure good stewardship of funds, and approve and submit POs, receipts, and bills per procurement requirements.

Required Qualifications

• Bachelor's degree or equivalent work experience.
• Ability to earn and maintain mandatory CPR and First Aid certification.
• 3 to 5 years or more of youth development experience, strongly preferred.
• 1 year of management experience.
• Experience working with and demonstrating compassion and/or sensitivity toward vulnerable populations and individuals with diverse backgrounds present in the organization's service population, both individually and in groups.
• Understanding of the tools available and optimal methods to ensure use of technology is promoted at every opportunity, as a technology advocate.
• Proficiency in Windows, Internet, Microsoft Suite (Microsoft Teams, Word, Excel, Outlook, Access or other database software), Zoom or other virtual meeting platforms, and Google Platform (Drive, Docs, Sheets, Slides).
• Ability to establish and maintain effective working relationships with Club staff, Board members, volunteers, community groups, and other related agencies.
• Comfort navigating, functioning, and managing effectively within a virtual environment.
• Strong communication, developmental, and interpersonal skills to inspire trust and motivate virtual teams, with an ability to adapt to different virtual platforms.
• Capacity to successfully guide virtual teams, communicate clear goals, and facilitate problem-solving.
• Ability to read and write to complete reports and properly document program and organizational data.
• Valid driver's license and eligibility requirements met to drive an organizational vehicle.
• Availability for regular and reliable attendance, with reliable transportation to get to sites or meetings.

Embedded within a licensed child care center or day camp, the Club Director shapes a child development program, training, and schedules, and supervises site staff while keeping operations compliant with state licensing requirements. Working closely with parents, school personnel, and senior staff, the Club Director gives children and families a safe, well-supervised experience grounded in core values of caring, honesty, respect, and responsibility.

Core Functions

• Train, schedule and supervise staff working in a licensed child care center or day camp, and mentor a minimum of 3 staff members.
• Facilitate monthly staff meetings and formally evaluate staff on an annual basis.
• Comply with all state Community Care Licensing requirements and follow all policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergencies.
• Ensure all children are accounted for, properly supervised and safe at all times.
• Supervise the children, classroom or site, and all activities to ensure curriculum matches children's ages and skill sets.
• Develop daily, weekly and monthly program structure to guide staff preparation and keep parents informed.
• Direct and evaluate specific program planning and execution by site staff.
• Create the standard for orderly conduct and direct appropriate behavior modification interventions focusing on the use of positive reinforcement.
• Communicate with parents to discuss progress and matters of interest, and initiate additional parent interaction to strengthen their connection to the program and the organization.
• Collect payments, check sign-in/out rosters for completeness and accuracy, and complete and turn in all required documents and reports.
• Maintain positive relations with parents, children, school personnel and other staff, modeling relationship-building skills in all interactions.
• Purchase supplies, food and equipment necessary to complete planned program activities, while staying within budget.
• Continuously scan a variety of environments and surrounding areas for potential hazards and take appropriate action to remove or avoid them, including the notification of senior staff when appropriate.
• Attend, lead and participate in family nights, program activities, campaigns, and other special events.

Qualifications & Experience

• Bachelor's degree from an accredited or approved college or university with a major or emphasis in early childhood education or child development, with a minimum of 1 year of work experience in a licensed Child Care Center or equivalent.
• Educational and experience qualifications established by state law, including completion with passing grades of at least 12 postsecondary semester units of specified early childhood education classes covering child growth and development or human growth and development, child, family and community or child and family, and program/curriculum, with a minimum of 2 years of work experience in a licensed Child Care Center or equivalent.
• 3 additional units in Early Childhood Administration completed within 6 months of starting the position.
• CPR and First Aid certifications through a nationally recognized organization, maintained and current at all times.
• Knowledge of acceptable child care and day camp practices.
• Knowledge of state child care licensing regulations for licensed programs.
• Familiarity with mandated reporting and steps that need to be taken.
• Demonstrated ability to create all activity calendars, snack menus, and parent notifications to ensure the program runs efficiently and smoothly, and that proper communication is occurring.
• Capacity to mentor staff and build a relationship with school staff.
• Ability to work productively in teams, task forces, and planning groups.
• Demonstrated initiative to plan, lead, and participate in activities.
• Willingness to complete all required online training before starting work.

Reporting to the Director of Youth and Family Programs, the Club Director owns day-to-day management of a licensed children's camp, including a specialized STEAM program, seasonal staff hiring, and program finances. Partnering with the Seasonal Program Leadership team, the Club Director keeps participants, staff, and families safe while meeting state camp licensing and mandated reporter obligations.

Primary Duties

• Create a safe, welcoming environment in which all program participants, staff members, and families can fully participate.
• Assume the role of mandated reporter in accordance with state law.
• Maintain documentation for annual license procurement to operate a Children's Camp in the state.
• Review program evaluations, community feedback, and risk management assessment tools to inform decision-making.
• Communicate clearly and in a timely fashion with a variety of stakeholders across multiple platforms, including phone, email, and in-person meetings.
• Understand, enforce, and comply with policies and procedures set forth by the institution and regulations determined by state legislation as related to operating a licensed children's camp.
• Ensure proper maintenance of all program facilities, outdoor spaces, and resources through prompt reporting of needs and enforcing practices to ensure sustainability of natural and manmade resources.
• Work collaboratively with other program leaders to effectively use resources, solve problems, and develop thoughtful programming aligned to current trends and best practices in youth development.
• Set clear expectations and provide support for program administration staff to succeed in day-to-day programming.
• Develop and implement, in collaboration with the Director of Youth and Family Programs, a season-long professional development program for all program staff members to effectively train on job functions, develop critical knowledge of youth development strategies, and create opportunities for professional growth.
• Oversee job performance evaluations in alignment with goals and processes developed by the institution.
• Hire, with the Director of Youth and Family Programs, a seasonal staff of counselors, area specialists, and program administrators.
• Manage program finances within set budget restrictions, including procurement of supplies and equipment, and management of petty cash disbursement.
• Ensure transparent, ethical management of all customer transactions at programming locations.

Skills & Qualifications

• Bachelor's degree or relevant work experience in Recreation, Education, Non-Profit Management, Social Work, or related field preferred.
• Current first-aid and CPR certification preferred.
• 24 or more weeks of previous camp administration or supervisory experience.
• Solid ability to use data and evidence to make decisions.
• Ability to assess risk and make informed decisions to ensure safety of program participants and staff members.
• Proficiency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of online database programs used in youth programs preferred, CampDoc specifically.
• Able to adapt and prioritize various and potentially competing needs, directives, and requests.
• Strong collaborative work skills.
• Ability to provide timely and effective feedback.
• Good written and verbal communication skills, including the ability to give and receive detailed information through oral communication.
• Ability to regularly move weight of 25 pounds and be comfortable moving up to 75 pounds assisted to prepare program sites or in case of an emergency.
• Capacity to move and traverse varied terrain to support program facilitation, required daily.

Sitting at the intersection of collegiate recreation and student development, the Director of Club Sports builds a campus club sports program, managing its budget, coaches, student employees, and daily operations. Operating across Admissions & Marketing, coaches, and team captains, the Director of Club Sports tracks student-athlete eligibility and conference compliance, supporting program quality, sportsmanship, and participant satisfaction.

Duties

• Develop, coordinate, and implement a comprehensive plan for the development of Club Sports at the university.
• Recruit, train, supervise, and evaluate coaches and student employees.
• Supervise recruiting for, and promotion of, Club Sports teams and activities in partnership with Admissions & Marketing.
• Develop and manage the Club Sports budget.
• Generate interest in Club Sports in area and regional high schools.
• Supervise the daily operations of club sports programs, services, student personnel, and equipment.
• Develop procedures for Club teams regarding equipment requests, programming needs, and inventory.
• Track Club Sport student-athlete eligibility based on GPA and provide academic intervention as needed.
• Meet regularly with coaches and team captains, and advise clubs on travel, liability, practice, competition, and state and national competition.
• Create and maintain a club sport manual of operations and expectations, including yearly statistics, and ensure full compliance with Club Conference Regulations.
• Maintain a positive and inclusive environment, promote excellent sportsmanship, and conduct participant ejection/disciplinary hearings as necessary.
• Support the development and evaluation and assessment efforts, including measurement of participant satisfaction, student learning, rules, policies, and processes to improve program quality.
• Coordinate operation of Concessions with Dining Services at home Club Sports events.

Requirements

• Bachelor's degree in Recreation, Sports Management, Sports Studies, Kinesiology, or related field required.
• Master's degree in sports management, recreation, business administration, or related field.
• CPR/First Aid/AED certification required or ability to obtain within 60 days of commencement of employment.
• 2 or more years of prior recreation experience in a college/university environment, university recreation center, or similar type of facility, such as a community recreation center or multi-purpose event building.
• Demonstrated budget management experience, with the ability to develop and work within the confines of a budget.
• Experience establishing management goals, facilitating change, and implementing innovative programs and procedures.
• Experience with facility and risk management.
• Advanced knowledge of all applications of the Microsoft Office Package, including Word, Excel, and Outlook, as well as the ability to stay current with emerging office technologies.
• Ability to work within a team and motivate others.
• Effective communication skills (written and verbal), organizational skills, and human relations skills.
• Availability and willingness to work a flexible schedule including weekends and evenings.
• Valid driver's license to conduct travel and recruitment off campus as required.
• Valid passport or enhanced Driver's License with capability for cross-border travel.

A key member of the hotel's food and beverage operation, the Club Director delivers an exclusive private members' club experience, overseeing operational standards, member service, and promotional planning. Collaborating across culinary and F&B leadership, including the sous chef, the Club Director maximizes revenue opportunities and ensures the Club Service Executive keeps member records and preferences current.

Functions

• Oversee all operational and administrative aspects of the Club as appropriate and prioritize the required level of engagement between the administrative part and the front house service delivery.
• Enforce and monitor that all operational standards, as per policies, SOPs, and quality measures, are in place at all times.
• Ensure that members are well informed about the other facilities of the hotel, including all F&B outlets, the basic banqueting facilities and outside catering options as well as SPA offerings.
• Work closely with the respective sous chef to plan menus, prices and promotional events for the Club to maximize revenue-generating opportunities in line with expectations of the members.
• Observe all aspects of the business forecasts and plan effectively to make the most efficient arrangements for manpower, equipment and supplies accordingly.
• Formulate an annual promotion plan and plan and execute special promotional activities for the Club in liaison with the Director of F&B, the respective consultant and other parties.
• Assure that all correspondence and fulfillment of new members is executed flawlessly and the member database is constantly updated, maintained and managed by the Club Service Executive and that all preferences of members are being acted on appropriately.

Experience & Qualifications

• Degree or Higher National Diploma in Hospitality/Hotel/Business Management.
• Experience as Assistant Club or Assistant Restaurant Manager in a high-volume restaurant or exclusive members club with highest levels of service preferred.
• Experience interacting with high net worth individuals.
• 3 or more years of experience working in a 5-star hotel environment, including 1 year in Food and Beverage.
• Experience in Hotel Guest Relations desirable.
• Excellent understanding of the members' club concept, membership benefits for each tier category, and all related standards, to recommend and verbally explain those to members and guests.
• Knowledge of member club service procedures and standards.
• Strong knowledge of HACCP preferred.
• Strong drive and initiative to establish the Club as a unique concept in the local market, being considered as the most exclusive and sought-after private club in the city.
• Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly.

Strong alumnae connection by interest, geography, identity, and career depends on the Club Director, who shapes an annual strategy for regional clubs and affinity groups, from webinar programming to volunteer training. Serving as the liaison to the communications team, campus partners, and the alumnae association board committee, the Club Director keeps program delivery consistent with the association's commitment to diversity, equity, and inclusion.

Accountabilities

• Develop an annual strategy for affinity groups and clubs with support from the director of alumnae engagement and strategic initiatives.
• Use data-informed decisions to choose, develop, and support affinity groups for alumnae based on interest, geography, identity, and career.
• Plan and implement regional and affinity events in targeted geographies.
• Develop and implement a webinar program for affinity groups in collaboration with the associate director for digital engagement.
• Liaise between clubs and the communications team.
• Deliver online tools, trainings, event ideas, and resources for regional clubs.
• Partner with the alumnae association board committee on implementing volunteer training strategy for clubs and groups.
• Oversee the connections platform and other digital platforms for clubs and affinity groups.
• Develop replicable events and programs that clubs and groups can easily use.
• Collaborate with the assistant director for off-campus events for all off-campus events for affinity groups and clubs, including international programming.
• Collaborate with campus partners including advancement, career development center, and student organizations.
• Ensure that program delivery and outcomes are consistent with the Alumnae Association's ongoing investment in diversity, equity, and inclusion.
• Support other signature on-campus events, including reunions.

Technical Qualifications

• Bachelor's degree and 3 to 5 years of experience in a role that has high regard for exceptional customer relations supporting constituents virtually.
• Experience using online learning platforms.
• Strong strategic planning and implementation skills, with the ability to lead efforts in setting priorities and meeting goals.
• Experience with Microsoft Office (Word, Excel, Access), webinar platforms, and database management.
• Outstanding public speaking and written communication skills and the ability to communicate effectively with individuals from diverse communities.
• Excellent interpersonal skills and the ability to collaborate with diverse constituents in this external-facing role.
• Effective volunteer management, with the ability to recruit, train, engage, and lead volunteers towards meeting shared goals.
• Ability to handle diversified tasks concurrently, working in a detail-oriented and efficient way.
• Ability to work with highly confidential information.
• Willingness to work evening and weekend hours and to travel as required.

As the Club Director, this role builds annual membership and revenue growth for a policy institute's donor club, traveling to 14 chapters nationwide to meet members, recruit prospects, and staff events. The development department relies on this work to give each donor a personal relationship with the institute, in close partnership with the club manager and chapter leaders.

Activities

• Travel frequently to the 14 club chapters across the country to meet with members, recruit prospects, and staff events.
• Produce strong annual growth in membership and revenue.
• Solicit members for their annual support and create strategy for asks to increase/lift.
• Work closely with the manager of the club to introduce new ideas and processes to improve members' experiences.
• Work with club chapter leaders to discuss strategies for events, prospects, and growth in each city.

Position Requirements

• 5 or more years of high-impact post-college work experience.
• Experience in sales, client/account management, fundraising, and relationship management, a plus.
• Demonstrated interest in public policy and the organization's mission.
• Demonstrated ability to build a large number of close relationships with donors, in a professional context and on behalf of the organization.
• High level of understanding of networks and connections among people.
• Strong oral and written communication skills, including presentation skills.
• Ability to work independently and manage multiple assignments.
• Strong problem-solving skills with the ability to exercise mature judgement.