Job Summary:

• Develop a thorough knowledge of all Club operations
• Ensure all standards are maintained
• Ensure problems are identified and resolved with the relevant department
• Manage business revenue and cost control
• Produce detailed reports to strict deadlines
• Oversee daily banking, ensuring mistakes are corrected
• Manage subscriptions for XK accounts and oversee debtors list
• Maintain and develop excellent relationships with members
• Manage member experience and ensure all issues raised are dealt with effectively
• Establish referral business and onboard new members
• Carry out interviews, inductions, training, 1-2-1s, and staff appraisals
• Ensure the cleanliness and maintenance of the business in line with XK standards
• Understand and implement Health & Safety and Equal Opportunities policies

Skills on Resume:

• Operations Management (Hard Skills)
• Standards Maintenance (Hard Skills)
• Problem Solving (Soft Skills)
• Revenue Control (Hard Skills)
• Report Generation (Hard Skills)
• Financial Oversight (Hard Skills)
• Subscription Management (Hard Skills)
• Relationship Development (Soft Skills)

Job Summary:

• Work with the General Manager to create quarterly strategic sales plans
• Achieve quarterly and yearly Sports Club goals set forth by the company
• Manage and motivate the Sports Club team to ensure budgeted sales goals are achieved or surpassed
• Conduct weekly sales meetings and create monthly performance reviews to recognize individual performance.
• Maximize sales volume/personnel of all related departments
• Monitor performance, tracking and accountability of Sports Club staff
• Assist with recruiting, interviewing and hiring all Sports Club departments
• Develop, review and support the staffs of all Sports Club departments
• Audit offerings to ensure quality and diversity of program offerings
• Attend continuing education events to stay current with trends and industry updates

Skills on Resume:

• Strategic Planning (Hard Skills)
• Goal Achievement (Hard Skills)
• Team Motivation (Soft Skills)
• Performance Reviews (Hard Skills)
• Sales Maximization (Hard Skills)
• Performance Monitoring (Hard Skills)
• Recruitment (Soft Skills)
• Staff Development (Soft Skills)

Job Summary:

• Supervision, recruiting, interviewing, hiring, training of all positions within the department
• Monitor performance, tracking and accountability of all staff
• Ensure all hours and revenues are recorded on the day worked or serviced
• Review payroll and revenue daily to confirm accuracy
• Ensure staff adheres to the corporate policies and procedures
• Establish and track goals for all service related sales activities
• Report team performance weekly to ensure alignment of club and dept objectives
• Facilitate the continuing education of the fitness personnel and provide support for appropriate certification.
• Ensure exceptional customer service by staff through the development and implementation of training/staff incentive programs, and continuing education opportunities to improve department.

Skills on Resume:

• Staff Supervision (Soft Skills)
• Performance Monitoring (Hard Skills)
• Accurate Recording (Hard Skills)
• Payroll Review (Hard Skills)
• Policy Adherence (Hard Skills)
• Goal Tracking (Hard Skills)
• Performance Reporting (Hard Skills)
• Customer Service Development (Soft Skills)

Job Summary:

• Responsible for hiring, training, and managing assigned Associates for the highest level of service.
• Staff discipline including coaching, oral warnings, written warnings, suspension, and termination, and all appropriate documentation.
• Maintain regular communication with Human Resources regarding recruiting, staffing, performance reviews, terminating associates, etc.
• Oversee the budgets for assigned department to ensure that costs are maintained within budgetary guidelines.
• Oversee the day-to-day operation of the Club.
• Oversee the day-to-day operation of the Member Services department.
• Development and coordination of all written communication for Members, weekly, monthly, and annually, including seasonal member club event calendar.
• Inventory management including, ongoing preventative maintenance, owner billing, rental management agreements, and inventory logistics.

Skills on Resume:

• Staff Management (Soft Skills)
• Staff Discipline (Soft Skills)
• HR Communication (Soft Skills)
• Budget Oversight (Hard Skills)
• Operations Management (Hard Skills)
• Member Services (Soft Skills)
• Communication Development (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary:

• Coordinate pre-arrival and onsite concierge services including training, leading, coaching, and inspiring a Residential Concierge team of Associates.
• Cultivate and uphold integral relationships with owners based on trust and extensive knowledge of their individual backgrounds, preferences, and desires.
• Providing VIP and pre-arrival services for perspective buyers, being the liaison between Residential Sales Team and all Club Operations departments, Management and maintenance of all developer inventory, and engaging perspective buyers with full knowledge of HOA rules and regulations, Rental Management Agreement details.
• Complete knowledge of the following topics, HOA protocols, governing documents, design review boards, and rental management agreements.
• Draft, develop and manage annual HOA budget processes.
• Uphold basic to moderate knowledge of construction related projects related to complex residential modifications
• Act as liaison between Residential Sales, the Club, and Owner to ensure seamless communication related to owner unit modifications and appropriate handover protocols.
• Support of the Club Vision, Mission and Values, including effective leadership, excellent customer service skills, and supervision of overall Residential Services integrity and standards.

Skills on Resume:

• Concierge Coordination (Hard Skills)
• Relationship Building (Soft Skills)
• VIP Services (Soft Skills)
• HOA Knowledge (Hard Skills)
• Budget Management (Hard Skills)
• Construction Knowledge (Hard Skills)
• Liaison Communication (Soft Skills)
• Leadership (Soft Skills)

Job Summary:

• Lead the development and growth of the global network of CoderDojos and Code Clubs
• Supporting existing clubs to continue running and welcoming new clubs to the network.
• Define and develop the learning experience for CoderDojo and Code Club, based on a deep understanding of the community of volunteers and young people. 
• Work closely with colleagues producing learning resources and online platforms to ensure that they address the community's needs.
• Implement programmes and campaigns to recruit, onboard, engage, and upskill the volunteers and educators that run CoderDojos and Code Clubs.
• Develop and support the network of 40+ international partner organisations that are supporting CoderDojos and Code Clubs in their countries.
• Support clubs to undertake online and remote activities during (and after) lockdown.
• Ensure that CoderDojos and Code Clubs are safe, accessible, and inclusive for all young people
• Build, lead, and manage a highly skilled team, providing them with the clarity and support to enable them to do the best work of their careers.
• Manage budgets effectively, and make sure that resources are allocated to priorities.

Skills on Resume:

• Network Development (Hard Skills)
• Club Support (Soft Skills)
• Learning Experience Design (Hard Skills)
• Resource Coordination (Hard Skills)
• Volunteer Recruitment (Soft Skills)
• International Partnerships (Soft Skills)
• Inclusivity Promotion (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary:

• Develop and supervise age-appropriate activities.
• Create and maintain strong lines of communication with parents.
• Supervise participants and staff by facilitating program rules, regulations, and safety concerns.
• Work collaboratively with peers.
• Identify and respond appropriately to participant behavior issues.
• Maintain accurate program records including incident reports, and daily attendance.
• Know and understand all emergency procedures associated with the After School Club program.
• Assist in the resolution of conflicts and or violations of rules with parents, children or other parties that relate to the program and its operation.
• Participates in daily After School Club activities to serve as a beneficial role model to participants.

Skills on Resume:

• Activity Development (Hard Skills)
• Parent Communication (Soft Skills)
• Supervision (Soft Skills)
• Collaboration (Soft Skills)
• Behavior Management (Soft Skills)
• Record Keeping (Hard Skills)
• Emergency Procedures (Hard Skills)
• Conflict Resolution (Soft Skills)

Job Summary:

• Responsible for leading the development and growth of what are already the world’s largest networks of free computing clubs for young people.
• Reporting to the Managing Director of Youth Programmes
• Responsible for all aspects of the development and growth of both programmes, from designing the learning experience to recruiting and supporting the community of volunteers. 
• Lead a highly skilled team and collaborate with colleagues who are creating the learning resources and digital platforms that are used by club leaders.
• Be an accomplished manager and leader who has experience in developing volunteer-led or community programmes
• Involved in designing or running non-formal learning experiences for young people
• Support fundraising efforts, including working with the Foundation’s Partnerships and Fundraising team to develop and sustain relationships with funding partners.
• Monitor and evaluate the impact of work, reporting to internal and external stakeholders.
• As a member of the leadership team, contribute to the overall mission, strategy, and direction for the Foundation.
• Represent the Foundation and work with external audiences, including through writing blogs, giving talks, and running workshops and other activities.

Skills on Resume:

• Program Development (Hard Skills)
• Reporting (Hard Skills)
• Volunteer Recruitment (Soft Skills)
• Team Leadership (Soft Skills)
• Resource Collaboration (Soft Skills)
• Fundraising Support (Soft Skills)
• Impact Evaluation (Hard Skills)
• Public Representation (Soft Skills)