Job Summary: 

• Adhere to Clinical Standard Operating Procedures and Good Clinical Practice ICH Guidelines
• Assist in contacting investigator sites to provide study-specific information
• Ensure receipt, completeness and accuracy of clinical and administrative documents
• Coordinate distribution and shipment of study-related materials
• Coordinate investigator site/payment
• Maintain telephone contact with sites, contract research organization personnel, vendors and CRAs 
• Facilitate flow and maintenance of correspondence with sites
• Attend clinical project team meetings and take minutes
• Contract, invoice and budget management and tracking
• Assist in the coordination of study initiation documentation materials

Skills on Resume: 

• Knowledge of Clinical SOPs and GCP ICH Guidelines (Hard Skills)
• Document Management (Hard Skills)
• Coordination and Distribution (Hard Skills)
• Site Communication (Soft Skills)
• Correspondence Management (Soft Skills)
• Meeting Coordination (Soft Skills)
• Contract and Budget Management (Hard Skills)
• Study Coordination Support (Hard Skills)

Job Summary: 

• Responsible for compiling/QC checking/generating copies of clinical documents that are intended for submissions including 1572s (original and updated), Informed Consent Form, Protocol and Investigator’s Brochure
• Coordinate distribution of study team materials and meeting minutes
• Draft and prepare documents for mass mailings (e.g., protocol amendments)
• Assist with the preparation of presentation materials
• Maintain a central registry of contact information for clinical sites, contract research organizations, vendors and CRAs.
• Set up teleconference calls with sites and teams and record minutes
• Maintain a central monitoring calendar for all site visits
• Create and maintain Central Clinical files
• Perform administrative and clerical duties

Skills on Resume: 

• Document Compilation and Quality Checking (Hard Skills)
• Coordination and Distribution (Hard Skills)
• Drafting and Preparation (Hard Skills)
• Presentation Preparation (Hard Skills)
• Database Management (Hard Skills)
• Teleconference Management (Hard Skills)
• Calendar Management (Hard Skills)
• File Management (Hard Skills)

Job Summary: 

• Maintain Trial Master Files including reviewing essential documents for quality
• Create and maintain site binders for investigator sites including scanning and filing
• Assist Clinical Research Associates with the collection, review and tracking of essential documents and correspondence
• Assist with tracking of investigational products and clinical supplies for sites
• Assist with tracking of investigational product from sponsor
• Assist with assembling and shipping IP and clinical supplies to sites
• Assist with or complete IRB submissions and IRB correspondence
• Correspond with clinical sites such as updates, missing documentation and queries
• Assist with the entry/tracking of data/samples in clinical databases and other associated data-tracking tools
• Assist Clinical Research Associates with in-house and on-site monitoring visit activities and queries

Skills on Resume: 

• Document Management (Hard Skills)
• Organization and Filing (Hard Skills)
• Assistance with Essential Documents (Hard Skills)
• Inventory Management (Hard Skills)
• Logistics Coordination (Hard Skills)
• IRB Submissions and Correspondence (Hard Skills)
• Communication Skills (Soft Skills)
• Data Management (Hard Skills)

Job Summary: 

• Perform additional clinical research general projects or administrative tasks
• Perform Acceptance and Receiving Activities
• Monitor temperature logs for tracking proper temperatures of study supplies
• Track study supplies shipped to Study Sites from Toolbox to destination to ensure safe arrival
• Track shipments from Study Sites to Lab and/or Toolbox
• Help create a fun, rewarding and collaborative environment
• Prepares gift cards for study subject stipends and incentives
• Maintains production systems to ensure reliable performance, appropriate change management & security.
• Assists in documenting systems policies, procedures, and training materials.
• Assist in the evaluation of upcoming solutions.

Skills on Resume: 

• Administrative Support (Hard Skills)
• Logistics Coordination (Hard Skills)
• Temperature Monitoring (Hard Skills)
• Supply Chain Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Financial Administration (Hard Skills)
• Systems Maintenance (Hard Skills)
• Documentation and Training (Hard Skills)

Job Summary: 

• Collaborate with clinical and technology partners to elicit, investigate, translate, and document business requirements into technical requirements.
• Serve and act as subject matter expert for Athena and other clinical systems and provide support to clinical users by knowing clinical processes, documentation needs, workflows, and clinical practice standards.
• Investigate, document, and test program development, logic, process flows, and specifications to assist in system enhancements, fixes, integrations, and maintenance.
• Advise senior leaders in the development of strategies for EHR implementation and improvements.
• Guide workflow design discussions, build and test the system, and examine related issues.
• Recommend strategy, and plans, identify problems, and risks and provide alternatives for efficient and compliant usage of EHR and all clinical systems.
• Stay aware of and advise blockers to maintain schedules and milestones, and act in a project coordinator capacity.
• Monitor the systems for compliance, data integrity, quality, efficiency, and operation and appropriately escalate issues/problems as they come up.
• Develop and deliver end-user training on the clinical products (i.e., Athena).
• Serves as escalation point of contact for technical support team and liaison to vendor partners.
• Establish and maintain repeatable processes for tracking and executing system change requests.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Clinical Systems Expertise (Hard Skills)
• System Testing and Documentation (Hard Skills)
• EHR Implementation Strategy (Hard Skills)
• Workflow Design and Testing (Hard Skills)
• Problem Solving and Risk Management (Hard Skills)
• Project Coordination (Soft Skills)
• Training and Support (Soft Skills)

Job Summary: 

• System analysis, design, and implementation of software systems where applicable.
• Work with users at various level of the organization to determine operational needs and information processing options.
• Respond to research and education needs of PMC staff to produce research and statistical data for management, as well as application-specific functionality.
• Provide support for internal and external contacts
• Serve as liaison between stakeholders and vendor representatives during application research and design process. 
• Coordinate the implementation of applications between user groups.
• Provide initial and potential ongoing user training and education for users in the operation of new system applications.
• Participate in project planning
• Prepare project documentation as defined by user documentation guidelines and review documentation completed by other analysts. 
• Work with supervisor to achieve strategic plans, goals, and objectives of the organization and department

Skills on Resume: 

• System Analysis and Design (Hard Skills)
• User Interaction and Needs Assessment (Soft Skills)
• Research and Data Analysis (Hard Skills)
• Customer Support and Liaison (Soft Skills)
• Application Implementation Coordination (Hard Skills)
• User Training and Education (Soft Skills)
• Project Planning and Documentation (Hard Skills)
• Strategic Alignment (Soft Skills)

Job Summary: 

• Understand end-to-end requirements
• Analyze current (as-is) and desired (to-be) specifications and current and desired results
• Know about the components (web/data/workflow/outputs) that are built and released to support requirements and specifications
• Build the appropriate documentation (artifacts) to outline and illustrate specifications
• Develop or modify test plans, test cases, and test scenarios during applicable testing phases
• Document, troubleshoot, and isolate problems encountered during applicable testing phases in relevant testing tracking tools
• Prepare supporting reference materials for training/end-users
• Collaborate with product/development/config/data/technical teams in iteration planning for better-quality deliverables
• Determines and identifies business and clinical issues through interaction with customers.
• Evaluates, designs, codes, tests, and implements custom or vendor-supplied systems software.

Skills on Resume: 

• Requirement Understanding (Hard Skills)
• Analysis of Specifications (Hard Skills)
• Knowledge of System Components (Hard Skills)
• Documentation Skills (Hard Skills)
• Test Planning and Execution (Hard Skills)
• Problem Solving and Troubleshooting (Hard Skills)
• Training Materials Preparation (Hard Skills)
• Collaboration with Cross-functional Teams (Soft Skills)

Job Summary: 

• Assists in the support of the daily activities of MEDITECH, and additional related clinical software applications.
• Provides training to hospital staff and assists in the implementation and testing of various clinical software and system updates in a multi-facility, multi-campus environment.
• Analyze user needs, requirements, procedures, and problems relevant to assigned information system programs 
• Automate processing and improve the functionality of the primary and associated clinical system programs of the Healthcare Information Systems (HCIS)
• Evaluating, designing, developing, testing, implementing, and maintaining the features/functions of new and existing systems.
• Lead/manage assigned projects and rely on experience and judgment to plan and accomplish goals.
• Provides functional and technical guidance to assigned personnel on a project-by-project basis
• Collaborates with Vendors and Clinical Programs stakeholders to ensure high-quality compliant Clinical Systems and clinical system documentation
• Manages User Access Processes across Clinical Systems including the development and maintenance of SOPs and Work Instructions

Skills on Resume: 

• Clinical Software Support (Hard Skills)
• Training and Implementation (Hard Skills)
• Requirements Analysis (Hard Skills)
• System Automation (Hard Skills)
• System Development and Testing (Hard Skills)
• Project Management (Hard Skills)
• Technical Guidance (Hard Skills)
• Vendor Collaboration and Compliance (Hard Skills)

Job Summary: 

• Serve as an active member of the team, dedicated to the development of electronic solutions for documentation that fit clinical workflow and practices and are aligned with current best practice standards.
• Provide ongoing support including resolution of system issues, root cause analysis of problems, planning and testing of system upgrades, and development of enhancements to meet the changing business needs of clients and the healthcare environment.
• Collaborate with Physicians, Clinicians, end users, vendors and other teams to develop and deploy electronic applications or new functionality
• Analyze clinical application components by making recommendations, designing, developing, and testing clinical application components and making necessary changes using build tools provided by the vendor
• Develop system design documentation and outline build steps using appropriate tools and maintain with ongoing system changes
• Gather and analyze information skillfully, troubleshoot, and resolve problems in early stages, otherwise know when to triage and escalate issues to the manager to seek guidance
• Take initiative for self-learning activities to complete within the specified time frame
• Ensures assigned space is clean, well-organized and in good working order.
• Report any deficiency in hospital maintenance or cleanliness immediately to the assigned supervisor, especially regarding IT equipment.
• Reports time logs according to the weekly deadline.

Skills on Resume: 

• Technical Documentation Development (Hard Skills)
• System Support and Issue Resolution (Hard Skills)
• Collaboration and Teamwork (Soft Skills)
• Clinical Application Analysis and Development (Hard Skills)
• Problem-solving and Troubleshooting (Hard Skills)
• Self-Learning and Initiative (Soft Skills)
• Facilities Maintenance Awareness (Hard Skills)
• Time Management and Reporting (Soft Skills)

Job Summary: 

• Collaborates with identified stakeholders to assist in the development of organizational needs to develop processes within Clinical Systems (EDC, CTMS, Imaging, and eTMF) for better workflow
• Perform user acceptance testing of applications before implementation
• Identifies organizational needs, addresses any problems, and develops processes within Clinical Systems. 
• Collaborates with related functional areas on organizational processes performed utilizing Clinical Systems
• Synthesizes data, information, and knowledge to clarify Clinical Systems issues or problems. 
• Implements processes that streamline reporting within Clinical Systems
• Develops ideas, formulates, evaluates, and implements a plan for modifying Clinical System changes 
• Analyses multiple approaches/solutions for a specific issue or problem within Clinical Systems
• Optimizes Clinical Systems to function efficiently and effectively within Clinical Programs
• Develops and delivers training programs specific to Clinical Systems processes

Skills on Resume: 

• Stakeholder Collaboration (Soft Skills)
• User Acceptance Testing (Hard Skills)
• Needs Identification and Problem Solving (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Data Synthesis and Analysis (Hard Skills)
• Process Optimization and Reporting (Hard Skills)
• Change Management and Implementation (Hard Skills)
• Training Development and Delivery (Hard Skills)

Job Summary: 

• Responsible for supporting, implementing and maintaining Clinical Information Systems and data resources relative to the clinical departments throughout the medical center. 
• Performs routine system maintenance activities to ensure high availability of clinical applications. 
• Performs upgrades of applications along with making minor adaptations and modifications to standard techniques, procedures and criteria. 
• Responsible for the training of new users on various clinical applications. 
• Lead small clinical projects as assigned in the delivery and support of Clinical Information System solutions at St. Mary’s Regional Medical Center. 
• Prepares and submits reports, and makes recommendations to management in regards to clinical information systems throughout the medical center.
• Assists in the development of departmental policies and procedures. 
• Accountable for the integrity of Clinical Information systems throughout the medical center. 
• Rotates calls with other members of the Information Systems department.

Skills on Resume: 

• Clinical Information Systems Management (Hard Skills)
• System Maintenance (Hard Skills)
• Application Upgrades and Modifications (Hard Skills)
• User Training (Hard Skills)
• Project Leadership (Hard Skills)
• Report Preparation and Recommendations (Hard Skills)
• Policy and Procedure Development (Hard Skills)
• System Integrity and Accountability (Hard Skills)

Job Summary: 

• Coordinates and prioritizes incoming tickets, calls, and requests.
• Analyzes problems and needs to produce an accurate, effective and efficient solution to the problem/need. 
• Provides written cost justification
• Assists in the care, tracking and maintenance of IT hardware, software, equipment and supplies.
• Ensures proper licensure of all software placed on personal computers.
• Possesses knowledge of clinical systems and communicates the functionality and enhancements to the appropriate personnel.
• Evaluate, recommend and provide justification for hardware installation in clinical departments-coordinated with the Desktop Analyst.
• Communicates changes and the potential application of enhancements to user departments and facilitates implementation of modifications accepted by users.
• Coordinates the training of hospital personnel on various hardware and software applications, utilizing available resources.
• Prepares documentation to aid users, and performs Routine System Maintenance Activities.

Skills on Resume: 

• Ticket and Request Coordination (Hard Skills)
• Problem Analysis and Solution Generation (Hard Skills)
• Cost Justification (Hard Skills)
• IT Equipment Maintenance (Hard Skills)
• Software Licensure Management (Hard Skills)
• Clinical Systems Knowledge (Hard Skills)
• Hardware Installation Planning (Hard Skills)
• Training Coordination (Hard Skills)

Job Summary: 

• Defines, analyzes, and adapts clinical department workflow to support the implementation and utilization of clinical information systems and/or to enhance the management of clinical information.
• Defines, tests, and maintains custom and/or commercial software used by or in assigned clinical departments.
• Plans and coordinates multiple clinical information systems projects for assigned departments.
• Develops, conducts, and/or coordinates information technology and/or information management training programs for clinical departments, medical staff, students and others
• Coordinates new service requests - network, hardware and software for assigned departments.
• Communicates effectively by promoting the flow of information within and outside the department.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
• Act as liaison to clinical administration, Health IT and clinical vendors.

Skills on Resume: 

• Clinical Workflow Analysis (Hard Skills)
• Software Development and Maintenance (Hard Skills)
• Project Management (Hard Skills)
• Training Program Development (Hard Skills)
• Service Request Coordination (Hard Skills)
• Effective Communication (Soft Skills)
• Initiative and Self-Development (Soft Skills)
• Liaison and Collaboration (Soft Skills)