Job Summary: 

• Investigate and analyze of clinical-related customer inquiries, plan and conduct clinical reviews and handle complaints
• Provide clinical training on new clinical innovations or product updates to customers and internal team
• Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
• Support clinical education activities, Live and Online events and other assigned clinical projects
• Conduct Customer visits with sales team and deliver brand values, messages and clinical troubleshooting to clients
• Work closely with sales and marketing team to align messages conveyed to external parties
• Control and monitor all expenses and submit monthly expense claims
• Complete administrative and training requirements on time and accurately
• Sign and act conform to all the internal policies set out
• Work closely with manager to provide customer case and sales support

Skills on Resume:

• Complaint Handling (Hard Skills)
• Clinical Training (Hard Skills)
• Knowledge Management (Hard Skills)
• Event Coordination (Soft Skills)
• Client Communication (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Expense Management (Hard Skills)
• Administrative Accuracy (Hard Skills)

Job Summary: 

• Provide clinical support in implant surgery, patient device follow up
• Promptly response in all aspects of troubleshooting related to devices, tools, procedure, follow up etc. required for device
• Develop a comprehensive knowledge base of VNS Therapy, its uses, therapy areas & the marketplace to build credibility towards customers
• Assist customers to identify patients and pull them through to implant, using the available tools
• Identify, visit and develop new accounts, physicians, surgeons, neurologists, and nurses that have the potential to implant or to refer patients for implant
• Assist Territory Manager in organizing training and meeting with health care professionals to enhance the knowledge of the VNS for Epilepsy and to ensure optimal treatment is provided
• Provide in-service product and therapy introduction to customers
• Attend meetings, conferences and exhibitions as required to promote LivaNova products and services
• Liaise with Patient Support groups to foster awareness of the VNS therapy and to ensure reimbursement continuity and optimization of reimbursement
• Supporting on product safety notice and product return when there is any adverse event

Skills on Resume:

• Clinical Support (Hard Skills)
• Troubleshooting (Hard Skills)
• Industry Knowledge (Hard Skills)
• Customer Engagement (Soft Skills)
• Business Development (Soft Skills)
• Training Coordination (Hard Skills)
• Product Promotion (Hard Skills)
• Stakeholder Liaison (Soft Skills)

Job Summary: 

• Set team direction, resolve problems, and provide guidance to members of own team
• Oversee work activities of other supervisors and staff
• Adapt departmental plans and priorities to address business and operational challenges
• Influence and/or provide input to forecasting and planning activities
• Manage salary, bonus incentives and policies in a manner which reward performance excellence
• Ensure effective orientation and development for Clinical Staff
• Utilize Complex Population Management performance tools that hold the clinical team accountable for market metrics and performance standards
• Promote individual development by providing learning and growth opportunities to clinical staff
• Actively participate in local/regional NP, PA, Physician and Geriatric associations with goal of developing clinical and leadership skills
• Communicate needs and issues addressed by clinical staff to local market and corporate leadership 

Skills on Resume:

• Team Leadership (Soft Skills)
• Operational Oversight (Hard Skills)
• Strategic Adaptation (Soft Skills)
• Financial Forecasting (Hard Skills)
• Compensation Management (Hard Skills)
• Staff Development (Soft Skills)
• Performance Management (Hard Skills)
• Professional Networking (Soft Skills)

Job Summary: 

• Participate in site specific strategic planning activities
• Develop solutions to problems or barriers by partnering with key stakeholders
• Provide clinical and clinical operations expertise on business development efforts
• Serve as a role model to internal and external partners
• Oversee implementation and adoption of clinical and quality initiatives
• Accountable for specific financial targets related to clinical programs
• Use knowledge of the business and financial goals to determine and communicate clinical priorities
• Partner with staff to achieve business goals
• Monitor and hold clinical team accountable for documentation and coding initiatives to achieve revenue accuracy
• Actively engage, coach and drive clinical staff in implementing activities to grow same store and new membership (product/payer specific)

Skills on Resume:

• Strategic Planning (Hard Skills)
• Problem Solving (Soft Skills)
• Clinical Expertise (Hard Skills)
• Role Modeling (Soft Skills)
• Initiative Implementation (Hard Skills)
• Financial Management (Hard Skills)
• Goal Alignment (Soft Skills)
• Coaching and Engagement (Soft Skills)

Job Summary: 

• Supervises the delivery of division or program services and quality assurance program 
• Performing day-to-day administration and supervision of lab experiments and data analysis, coordinating workflow, establishes priorities in testing, responds to technical as well as procedural inquiries and problems, and whenever necessary, initiates troubleshooting techniques.
• Collaborates with department management in the development of business and/or operational plans 
• Implementation, review and revision of policies and procedures including PM, QA and QC.
• Assists department management in ensuring that the unit is within budget by closely monitoring lab expenses and utilization/management of supplies.
• Provides feedback in staff performance and makes recommendation on discipline and hiring/firing of staff, ensures staff competencies are current.
• Assists manager with the planning and preparation for accreditation and licensure.
• Interacts with other ancillary departments to address issues and serves on committees such as QA & QC.
• Contribute to study protocol development
• Help drive the creation of all clinical monitoring capabilities needed for commercial launch

Skills on Resume:

• Service Supervision (Hard Skills)
• Laboratory Management (Hard Skills)
• Collaborative Planning (Soft Skills)
• Policy Implementation (Hard Skills)
• Budget Management (Hard Skills)
• Performance Evaluation (Soft Skills)
• Accreditation Preparation (Hard Skills)
• Protocol Development (Hard Skills)

Job Summary: 

• Conducts all activities in full accordance to Good Clinical Practice guidelines
• Develops scientifically sound clinical content for training and qualification programs and completes clinical tasks associated with training, qualification and quality review of clinical study staff in clinical trials
• Independently takes lead responsibility for clinical deliverables on specific assigned projects
• Facilitates training video construction, including script writing, scheduling subjects and clinicians, attending video shoot, organizing consensus scoring
• Works with Lead Clinician and eLearning on development and testing of learning plans
• Supports the development of eScales, including equivalence reviews, test script writing and Clinical Verfication Testing
• Ensures compliance with quality assurance as outlined in SOPs/Clinical Operations Guidelines
• Evaluates data submitted in accordance with Endpoint Reliability programs, constructs remediations, and contacts raters, as appropriate, to gather additional information and provide feedback
• Participates in reporting and analysis activities under direct supervision

Skills on Resume:

• GCP Adherence (Hard Skills)
• Content Development (Hard Skills)
• Project Leadership (Soft Skills)
• Training Facilitation (Soft Skills)
• eLearning Development (Hard Skills)
• Quality Assurance Compliance (Hard Skills)
• Data Evaluation (Hard Skills)
• Reporting and Analysis (Hard Skills)

Job Summary: 

• Facilitates and maintains team and CoE culture of collegiality, respect, and professional support
• Considers all products and services in the context of providing the clinical trial study subject with an optimal clinical trial participation experience, identifies areas for product and service improvement
• Provides feedback based on practice for areas of potential research, participates in patient centric research efforts
• Enhances the Signant Health business model by institutionalizing business processes, implementing best practices, templates, and seeking ways to work more efficiently
• Thinks critically to identify discrepancies in training and endpoint quality programs
• Reports all quality findings to appropriate person(s)
• Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities
• Identifies research opportunities, collects and disseminates needed literature and/or data to support clinical research

Skills on Resume:

• Team Facilitation (Soft Skills)
• User-Centric Evaluation (Soft Skills)
• Feedback Provision (Soft Skills)
• Process Optimization (Hard Skills)
• Critical Thinking (Soft Skills)
• Quality Reporting (Hard Skills)
• Diversity Advocacy (Soft Skills)
• Research Coordination (Hard Skills)

Job Summary: 

• Providing technical and strategic leadership for big clinical data projects, including an all-comers real world clinical registry
• Building creative and world-class solutions that utilise biostatistical methods and models to solve major challenges in big clinical data and to address business needs
• Ensuring that clinical data collection methods are implemented and maintained according to industry best practice and standards across all customer bases
• Working with stakeholders from across the company and externally to identify project requirements and evaluate and implement solutions
• Leading and developing a small team to ensure clinical data is fully utilised for business needs into the future
• Managing projects from concept to evaluation, delivering projects to a very high standard of completion, on time and in budget
• Communicating and presenting clinical data to meet business needs
• Bringing scientific and statistical rigour to all elements of work
• Upholding CMRs core values ambitious, humble, people focused and fair and responsible
• Manage external study coordinators and contract research organizations (CROs)

Skills on Resume:

• Technical Leadership (Hard Skills)
• Biostatistical Analysis (Hard Skills)
• Data Collection Standards (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Team Leadership (Soft Skills)
• Project Management (Hard Skills)
• Data Presentation (Hard Skills)
• Contract Management (Hard Skills)

Job Summary: 

• Assess and provide care and support to clients and families in the clinic and home setting.
• Support and collaborate with the In-Office staff through accepting / managing all daily general clinical questions from Field / Clinic staff
• Provide support to Managers of Clinical Practice.
• Supervise and support licensed and unlicensed employees to ensure adherence with all federal and provincial legislated standards of practice as well as company policies and procedures through the completion of all required Field / Clinical staff Support Visits.
• Participate in mentorship of all new Field / Clinical Staff through supervision of Orientation Shadow shifts.
• Participate in proactive Health & Safety activities while performing all duties.
• Responsible to notify immediate supervisor of any Health & Safety risks or concerns.
• Participate in ongoing internal / external continuing education activities.
• Assess / arrange for initial and ongoing assessments of clients requiring licensed and unlicensed care/service
• Demonstrate knowledge of Standards of Practice guidelines of Provincial regulating body. 

Skills on Resume:

• Clinical Assessment (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Staff Supervision (Hard Skills)
• Mentoring (Soft Skills)
• Team Collaboration (Soft Skills)
• Safety Management (Hard Skills)
• Professional Development (Hard Skills)
• Effective Communication (Soft Skills)

Job Summary: 

• Provide behavioral support, analysis and intervention to all school staff on behalf of all students and all relevant public school classrooms.
• Review and assist with Functional Behavioral Assessments (FBA) for all students as indicated in Individual Education Plans (IEP) 
• Provide appropriate training a needed for Merakey School employees relative to Emotional Disturbance, behaviors, behavioral interventions, clinical protocols and other related areas.
• Collaborate with therapists (speech, occupational, physical) as needed, in preparation for appropriate individualized goals for students.
• Assist as needed with establishment of appropriate behavior plans for IEPs.
• Consult with staff on appropriateness of goal selection and criteria for mastery.
• Provide in class support to include, but not be limited to, child specific behavior, reinforcement systems, data collection procedures, classroom-wide behavior management systems,
• Assist all school staff in identifying and following best practices and standards in meeting the unique behavioral needs for each student to include reward and consequence systems.
• Actively participate in team meetings 

Skills on Resume:

• Behavioral Analysis (Hard Skills)
• Development of Intervention Strategies (Hard Skills)
• Special Education Compliance (Hard Skills)
• Training and Development (Hard Skills)
• Collaboration and Teamwork (Soft Skills)
• Consultation and Advising (Soft Skills)
• Problem Solving (Soft Skills)
• Data Collection and Analysis (Hard Skills)

Job Summary: 

• Support the development of clinical requirements for the product and platform
• Review patient data and alerts generated from pilots and clinical studies
• Develop the clinical processes and procedures needed to support the use of product
• Support clinical testing and validation of the product and platform
• Adhere to Bayshore Policies and Procedures.
• Coordinate with human resources with respect to orientation and training, annual performance review of reporting Field employees
• Interpret and implement relevant policies and procedures as required in consultation with Managers.
• Promote Bayshore through participation in local healthcare or business committees as well as community events.
• Liaising with end-users (clinicians, doctors, nurses, hospital administration...) to understand workflow needs
• Scoping and planning of product changes based on customer feedback

Skills on Resume:

• Clinical Data Analysis (Hard Skills)
• Process Development (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Project Management (Hard Skills)
• Communication (Soft Skills)
• Team Coordination (Soft Skills)
• Policy Interpretation (Hard Skills)
• Stakeholder Engagement (Soft Skills)