• Conduct Local Regulatory Guidance Research 
• Develop expertise in regulatory guidance including an approach for monitoring, testing, contact tracing, and timelines for employers to return to work 
• Maintain a database of local government, public health, and industry regulations on returning to work safely
• Support the development of relevant tracking tools and other internal processes 
• Analyze data and draw insights to inform return-to-work product offerings, employer clients, and internal teams 
• Source locations for test locations through partnerships with local health departments, independent investigations, and leveraging healthcare provider relationships 
• Utilize databases, spreadsheets, etc. to track and prepare study-specific information 
• Provide day-to-day support to product management leaders in building tools and products 
• Assist in testing new features and creating training materials 

Skills: Regulatory Research, Expertise in Regulatory Guidance, Database Management, Process Development, Data Analysis, Partnership Development, Technical Proficiency, Product Support

• Prepare and distribute outbound and inbound faxes
• Prepare documents using Microsoft Office Suite as needed for assigned Clinical Team
• Locate and input participant information in the member management system including eligibility verification. 
• Contact participants for scheduling and enrollment information.
• Assist with scheduling and entering time for Health Coaches and Field Health Coaches
• Add referred members and new providers to the member management system
• Check and distribute Clinical Team mail, which includes returned mail
• Provide assistance and relief to the office receptionist
• Maintain a safe, secure, and healthy work environment

Skills: Administrative Support, Microsoft Office Suite, Data Entry and Management, Communication Skills, Scheduling and Coordination, System Management, Mail Management, Office Operations

• Taking patient vitals (finger prick, bp, temp) and conducting UPT tests
• Reviewing aftercare and birth control with patients
• Setting up ultrasound, readying sterile packs, organizing room for efficiency, handing doctor tools as needed
• Reviewing privacy policies with patients and following both HIPPA and OSHA rules and having patients sign forms
• Ensuring we maintain patient confidence and protect operations by keeping patient care information confidential
• Maintain and coordinate patient follow-up care deemed necessary by the doctor
• Ensuring all equipment is properly maintained
• Stocking office supplies and inventory
• Updates job knowledge by participating in educational opportunities
• Reads professional publications and relevant newsworthy material
• Maintains personal networks, participates in professional organizations
• Completes various special projects and duties as assigned

Skills: Clinical Skills, Patient Education, Clinical Support, Compliance and Privacy, Patient Care Coordination, Equipment Maintenance, Inventory Management, Professional Development

• Assist with the in and out transfer of patients
• Assisting clinical staff as required to ensure efficient service provision 
• Taking a customer and patient-centric approach to your duties 
• Liaising with radiology staff and hospital staff to ensure safe transportation of patients
• Keeping the department tidy and clean
• Demonstrate positive interactions with the public and positive interpersonal relations in dealing with fellow employees, supervisors, and other department employees
• Establish and promote positive working relationships within the department, throughout the hospital and between other institutions involved in cancer research
• Report to work as scheduled and on time per department policy
• Retain availability for research lab kit collections and processing after standard clinic hours and on weekends
• Retain availability for traveling to satellite sites for research-related needs

Skills: Patient Transfer Assistance, Clinical Support, Customer and Patient-Centric Approach, Interdepartmental Communication, Maintaining Cleanliness, Positive Interpersonal Skills, Building Positive Relationships, Reliability and Availability

• Prepare, coordinate collection of, and process lab kits by the study protocol and lab manual, ensuring compliance with all research-related regulations
• Organize, prepare, process and ship biological specimens including human blood, urine, sputum, feces and/or tissue ensuring compliance with IATA, local, and federal shipping regulations and guidelines
• Utilize and maintain established procedures and systems for research coordination and accurate and timely lab kit management, specimen collection, and pathology/imaging requests
• Contribute to improvements in research information systems
• Answer queries submit time estimates, and other FDA/IRB- and sponsor-mandated documents
• Submit necessary IRB or FDA paperwork per institution and/or federal regulations
• Ensure quality assurance controls for accuracy, completeness, and confidentiality of research data
• Provide support to individual physician investigators and other Clinical Research team members to ensure compliance with protocol and lab manual requirements
• Ensure confidentiality of all information related to patients, medical staff, and other information, complying with federal HIPAA regulations
• Support and contribute to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities
• Serve as a resource liaison for investigators and other researchers involved in the day-to-day management of patients on clinical trials

Skills: Research Coordination, Specimen Handling, Systems Management, Regulatory Compliance, Quality Assurance, HIPAA Compliance, Safety and Risk Management, Stakeholder Support

• Successful completion of an approved Health Care Aide or Personal Support Worker program
• CPR certificate at the Heart Saver Level and Standard First Aid
• Previous experience in assisting patients with basic personal care needed
• Equipment maintenance/operation experience required, ie: wheelchairs, IV poles, stretchers, etc.
• Working experience with Orthopedic 
• Related working experience in a healthcare setting
• Responsible, energetic individual with above-average ability to prioritize and organize in a busy environment
• Knowledgeable regarding the scope of practice for various job categories
• Ability to collaborate effectively with interdisciplinary teams, patients, families, and the general public
• Must have basic computer skills
• Demonstrated ability to follow through with requests
• Demonstrated ability to work effectively within a team environment

Qualifications: BS in Healthcare Administration with 4 years of Experience

• Relevant work experience in clinical research or health-related environments. 
• A strong clinical skillset (blood draws, EKGs, vitals). 
• Experience as a Paramedic, EMT, or Patient Care Technician
• Ability to follow general guidance and direction following FDA regulations and GCP/ICH guidelines as they apply to the conduct of clinical research. 
• Strong interpersonal, written and verbal communication skills
• Able to read, understand and build knowledge of study instructions, protocols and procedures. 
• Ability to convey courtesy and empathy for subjects/patients. 
• Excellent organizational skills. 
• Attention to detail, with consistency in meeting deadlines. 
• Familiarity and comfort in learning Microsoft Office Suite and related application software.
• Able to work assigned study schedules, as determined by clinical study demands and business needs and priorities. 

Qualifications: BS in Health Sciences with 3 years of Experience

• Addictions certification with experience in a similar setting
• Basic computer skills
• Excellent understanding of mental health, addiction disorders, and family systems
• An excellent understanding of the emotional and behavioral effects of addiction and mental health.
• An excellent understanding of family systems.
• Ability to use clinical software and other software programs.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to be “on-call” in the event of an emergency.
• Must possess the skills to adequately supervise the respective populations and be able to observe, report, and document behaviors.
• Must be able to operate as a role model in decorum, speech, and behaviors consistent with recovery principles
• Ability to utilize various clinical modalities in group process and individual sessions

Qualifications: BS in Medical Assisting with 5 years of Experience

• Capable of working independently and able to take direction
• Knowledge of principles of medical asepsis and universal precautions
• Demonstrated positive relationships with other healthcare
• Professionals and able to contribute to the development of an environment conducive to excellent patient care
• Ability to maintain appropriate boundaries, professionalism and ethical behavior with patients, families and other professionals.
• Ability to maintain appropriate documentation promptly
• Demonstrate an ability to manage the patient population following guidelines detailed in the training plan
• Promote a positive peer culture with patients and families through milieu management skills
• Ability to work independently and as a team player with other CA staff within the organization. 
• Demonstrate the ability to accurately communicate, document and report patient behavior to other necessary staff

Qualifications: BS in Nursing with 2 years of Experience

• CPR/BLS certification or must be able to complete certification within 30 days of hire
• Working experience in a healthcare setting
• Ability to perform tests and treatments within the clinical scope
• Ability to demonstrate knowledge of or ability to learn and apply job functions
• Ability to pass FIT testing and wear N95/N99 OSHA protective mask as deemed by Optum UT in the course of work at the clinic
• Good communication skills, excellent phone etiquette and customer service skills
• Must possess computer skills, window-based applications, and organization skills
• Effective communication skills, including active listening, writing, speaking, and reading comprehension. 
• Fast and adaptive problem-solving abilities
• Keen attention to detail and a good understanding of patient care policies and regulations.
• Ability to prioritize and organize workload and meet deadlines.
• Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.

Qualifications: BS in Public Health with 6 years of Experience