• Follow My Health website, general maintenance and upkeep
• Troubleshooting and assisting patients with registration or login problems
• Quarterly re-attestation and submission of any necessary documentation of credentials for all Doctors, including reporting of CME credits, maintenance of up-to-date Physician credentialing
• Referring to Physician verification of information and entry into PM system
• General understanding of Information Systems (servers, software updates, etc.) for troubleshooting.
• Communicates Board decisions, needs, and goals to the management team and staff
• Functions as liaison between physicians and management team
• Assists physicians in defining practice needs, new services, and/or research concerns
• Develops and maintains new physician orientation and recruitment program
• Coordinates all recruitment activities with the Administrative Director
• Coordinates details of recruit visits, and prepares agenda and activities with the Administrative Director.

Skills: IT and Technical Proficiency, Customer Service and Support, Credentialing and Compliance, Physician Relations and Liaison, Recruitment and Orientation, Strategic Planning and Coordination, Administrative Skills, Interpersonal and Communication Skills

• Monitors the adherence of physicians to pre-set productivity goals
• Assists in the development of these goals to include 10% annual growth rate.
• Reviews monthly productivity reports and monitors productivity, revenue, and overhead for each practice site
• Ensure Answering service notification of changes
• Ensure staff notification of changes.
• Secure location for Doctor meetings planned
• Participates in all marketing and advertising activities for the practice
• Directs the maintenance of physician, payor and patient referral bases
• Positions the practice within the community as an outstanding organization, and continually courts potential clients
• Oversees development and implementation of a patient satisfaction survey
• Effectively uses the Internet in appropriate marketing programs
• Annual price comparison for vendor purchases for clinical supplies.

Skills: Monitoring Physician Productivity, Goal Development and Growth Strategies, Analytical Skills, Communication and Notification, Event Coordination, Marketing and Advertising Participation, Referral Base Management, Patient Satisfaction Initiatives

• Reviews the clinical staffing and profitability of all offices, pathology department.
• Directs the process of bidding out contracts annually for clinical supplies
• Facilitates physician-requested financial analyses
• Assists in regulatory reporting such as MIPS, etc.
• Works to coordinate care and testing with primary care groups at their respective sites.
• Directs the development of risk assessments and chart reviews
• Works to establish and maintain practice protocols with Allscripts EHR including design of templates, training staff and physicians.
• Obtaining information, entering into system, creating employee files, orientation (facility tour, Allscripts and other mandatory training, name tags, uniforms, office key, alarm code). 
• Follow up with any questions or concerns employee may have with regard to insurance, PTO, procedures, making sure that understand enrollment and have received enrollment information, etc.
• Making sure all termination information is received, documented with ADP and kept in employee file. 

Skills: Clinical Operations Management, Contract Management and Negotiation, Financial Analysis and Reporting, Regulatory Compliance, Care Coordination and Collaboration, Risk Management and Quality Improvement, Electronic Health Records (EHR) Management, Employee Onboarding and HR Administration

• Ensuring employees understand the process involved with continuation of benefits, PTO payouts (if any) and answering any questions they may have regarding their termination.
• Follow-up measures to be taken to improve employee performance.
• Maintaining and updating employee training manual, Biohazardous Waste and OSHA manuals, new employee training logs
• Directs the development and annual review of the personnel policy manual
• Develops disciplinary protocols and directs or facilitates action, according to state law
• Maintains a thorough knowledge of all state labor laws
• Ensures adherence to government-mandated programs such as the Americans With Disabilities and Family Leave Acts
• Maintains professional affiliations and enhances professional growth and development to keep abreast of the latest trends in health care and practice management
• Attends continuing education courses
• Maintains patient confidentiality, complies with HIPAA and compliance guidelines established by the practice
• Performs related work and additional duties as requested by Board of Directors

Skills: Employee Benefits Administration, Performance Management, Training and Development, Policy Development and Compliance, Legal Compliance, Professional Development, Regulatory Knowledge, Adaptability and Additional Responsibilities

• Oversight and Supervision of Personnel, Patient Assignments, and Coordination of Patient Care. 
• Responsible for assuring communication and integrating orders among all phyysicians and clinicians to avoid duplicate or contradictory orders and appropriateness. 
• Ensures integration of orders from physicians involved in the POC to ensure coordination of all services and interventions provided to the patient.
• Coordinates referrals and Assignments
• Creates level of care and oversees scheduling and alters frequency
• Determines patient's eligibility for services.
• Assures that the patient's needs are continually assessed.
• Assures the development, implementation and updates of the individualized plan of care.
• Receives and reviews physicians orders and assures orders are initiated timely. 
• Reconciles and Coordinates orders for interventions, services, medications and goals.
• Communicates regularly with physicians and nurses in the field regarding the patient's status and ongoing care needs. 
• Communicates regularly with the patient and patient's family assuring that positive relationships and as appropriate family and patient participation in the care plan.

Skills: Oversight and Supervision of Personnel, Patient Assignments Coordination, Integration of Physician Orders, Care Plan Development, Eligibility Assessment, Medication and Intervention Coordination, Patient and Family Communication, Scheduling and Frequency Management

• Experience with commitment to excellent service delivery
• Highly tuned problem-solving and decision-making abilities
• Excellent communication skills (both written and verbal)
• Empathy and a passion for Aged Care
• Leadership skills with proven experience in building an effective team
• Experience with InterRa
• Current NYS Registered Nurse (RN) license
• Proficiency in Electronic Health Record Systems.
• Proficient in  Microsoft Office Suite (Outlook, Word and Excel)
• Solid assessment, clinical, and documentation skills

Qualifications: BA in Healthcare Administration with 3 years of Experience

• Clinical licenses such as LMFT, LCSW, LCPC, PsyD
• Experience in direct patient care 
• Individual and Family Therapy experience.
• Experience working in an eating disorder treatment setting.
• Management or supervisory experience in a health care setting, preferably home care.
• Have proof of current CPR certification
• Able to perform duties in accordance with generally accepted standards of clinical practice, the Medicare Conditions of Participation, ACHC accreditation standards.
• Ability to assists the Regional Director of Clinical Outcomes in meeting ACHC, federal, state and local regulations and standards.
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail

Qualifications: BS in Nursing with 4 years of Experience

• Experience providing services to individuals with behavioral health challenges
• Experience in a supervisory role 
• Experience with severe and persistent mental illness
• Expertise in Microsoft Office (including Word and Excel)
• Experience utilizing an electronic health record
• Be actively licensed to conduct social services independently with credentials such as LCSW or LPC
• Knowledge of medical terminology and knowledgeable of patient records and documentation requirements, processes and procedures.
• Ability to learn the Defense Health Agency Electronic Health Record and other medical related databases.
• Working knowledge of applicable regulations (e.g. HIPAA, AFIs, MDGIs, etc.).
• Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs. 
• Manage, edit and maintain provider templates via Composite Healthcare Computer System (CHCS) according to provider/leadership specifications.

Qualifications: BA in Public Health with 5 years of Experience

• Experience in a primary care outpatient clinic.
• Supervisory or management experience in a primary care outpatient clinic.
• Ability to understand required linkages between primary care services and community health outreach services.
• Ability to understand health data to inform health programming.
• Ability to understand, gain knowledge and appreciate the Native American culture and customs.
• Ability to become CPR/First Aid certified as training is available.
• Ability to maintain strict confidentiality, including HIPAA requirements.
• Excellent interpersonal/human relations skills.
• Demonstrated exceptional computer skills including internet, word processing, and spreadsheets and knowledge of other office equipment.
• Ability to work well independently and with community members and other staff in a team-oriented environment.

Qualifications: BS in Psychology with 4 years of Experience

• Ability to comprehend and abide by Tribal, federal, and other relevant regulations/codes.
• Outstanding communication skills, both verbal and written.
• Cooperative working relationship with other care providers both within and outside the tribal community.
• Willing to help/coordinate with weekend and nightly activities and programs
• Familiarity with local health systems and organizations.
• Ability to work with constant interruptions and organize/prioritize duties.
• Professional demeanor and appearance.
• Experience with primary care outpatient clinic management experience in a tribal health clinic or federally qualified health center.
• Experience working within a Tribal community.
• Knowledge of Indian Health Services regulations and requirements.
• Experience in Program accreditation 
• Familiarity with RPMS programs.

Qualifications: BS in Biology with 3 years of Experience