Job Summary: 

• Solicit business through cold-calling potential clients.
• Appointment setting with prospective catering contacts.
• Create and implement local store marketing programs
• Attend networking events such as those associated with the Chamber of Commerce.
• Promote goodwill within the community through partnerships with local schools, churches, & non-profit organizations, including fundraisers and partners in education.
• Report weekly recaps of sales calls to the Operations team.
• Provide the ultimate guest experience by ensuring expectations were exceeded.
• Attend and participate in team meetings that may require travel.
• Available to work a flexible work schedule that could include weekends and evenings

Skills on Resume:

• Cold Calling (Hard Skills)
• Appointment Setting (Hard Skills)
• Local Store Marketing (Hard Skills)
• Networking (Soft Skills)
• Community Partnership Building (Soft Skills)
• Sales Reporting (Hard Skills)
• Customer Experience Management (Soft Skills)
• Flexibility and Availability (Soft Skills)

Job Summary: 

• Build and expand relationships with the community and organizations
• Build proposals and recommendations to meet client needs and exceed expectations
• Plan and follow through to execution for all events with the team
• Organize, plan, direct, collaborate and oversee each event
• Generate new business through prospecting, referrals, warm leads and cold calling efforts.
• Maintain and grow existing business through relationship building and outstanding customer service.
• Conduct a thorough discovery, qualify needs and establish next steps with each business client.
• Keep up to date on catering menu offerings.
• Enter and maintain accurate information in Salesforce.com (CRM).
• Partner with Local Market Leadership and Café/Catering Center Teams to support catering sales building efforts.

Skills on Resume:

• Community Relationship Building (Soft Skills)
• Proposal Development (Hard Skills)
• Event Planning and Execution (Hard Skills)
• Team Collaboration and Oversight (Soft Skills)
• Business Prospecting (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Client Needs Assessment (Soft Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Work closely with management to establish clear, identifiable and achievable sales targets for the team.
• Maintaining existing customer accounts and establishing new sales opportunities through prospecting and organizing sales visits.
• Assist customers in menu selection, event planning and packaging.
• Work closely with management and kitchen team to develop menus.
• Prepare sales quotation, proposal and catering schedules.
• Ensure positive customer service in all areas.
• Provide effective leadership to the team to achieve and/or exceed sales target.
• Responsible to conduct market research and be well informed of the market trends and competition.
• Prepare monthly sales report for management.
• Foster relationships with local businesses and individual stakeholders

Skills on Resume:

• Sales Target Setting (Hard Skills)
• Account Management (Hard Skills)
• Menu Planning Assistance (Soft Skills)
• Menu Development (Soft Skills)
• Proposal Preparation (Hard Skills)
• Customer Service (Soft Skills)
• Team Leadership (Soft Skills)
• Market Research (Hard Skills)

Job Summary: 

• Continuously develop an on-going list of catering client prospects resulting in client acquisition using multiple channels, such as telemarketing, LinkedIn, Facebook, Instagram, and etc.
• Processes all catering orders for the guest in POS System.
• Handling payment and follow up with clients and meet Monthly Sales objective
• Coordinates all catering order details with the restaurant and Area Business Director
• Ensuring operational success by communicating all necessary details between all involved parties.
• Demonstrates awareness of results with detailed reporting to the restaurant level.
• Provide regular communication regarding new prospects, appointments, and plans of action & sales.
• Analyze sales progress regularly to determine what tactics are most effective and adjust accordingly.
• Works with other departments on miscellaneous projects 
• Visiting potential clients daily, documenting mileage and following up to gain sales.

Skills on Resume:

• Client Prospecting (Hard Skills)
• Order Processing (Hard Skills)
• Payment Handling (Hard Skills)
• Order Coordination (Soft Skills)
• Communication (Soft Skills)
• Reporting (Hard Skills)
• Sales Analysis (Hard Skills)
• Project Collaboration (Soft Skills)

Job Summary: 

• Conduct sales activities to maintain relationships with key accounts to maintain source of revenue 
• Generate incremental revenue from existing accounts through knowledge, expertise and judgement.
• Perform inside sales activities such as responding to telephone and in-person inquiries about hotel services
• Booking sales business, giving property tours and coordinating arrangements for group events with the Front Desk, Reservations, meeting rooms, audio/visual equipment rental and Food & Beverage.
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and community events.
• Manage & maintain an up-to-date contact management system.
• Meet with sales clients before and during sales events to ensure guest satisfaction. 
• Contact clients after function to measure guest satisfaction and respond to any guest complaints or issues.
• Maintain the role of customer advocate by acting as a listening post with key client representatives
• Determine evolving needs and then keep operational counterparts informed so that the hotel may continue to meet and exceed expectations.

Skills on Resume:

• Key Account Management (Hard Skills)
• Incremental Revenue Generation (Hard Skills)
• Inside Sales Activities (Hard Skills)
• Event Coordination (Soft Skills)
• Prospecting (Hard Skills)
• Contact Management (Hard Skills)
• Client Meetings (Soft Skills)
• Customer Advocacy (Soft Skills)

Job Summary: 

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. 
• Handle all Catering and event inquiries.
• Prepare correspondence to internal and external customers- resumes, event orders, billing. 
• Handle rooming lists and reservation changes. 
• Responsible for electronic file maintenance to include attaching relevant documents to Quotes in CI/TY.
• Work with other departments within the hotel to provide quality service to customers.
• Requires effective communication with all internal departments and external vendors.
• Develop/maintain knowledge of market trends, competition and customers. 
• Continue to enhance sales efforts with creative and evolving approach to role. 
• Market hotel meeting and event offerings, attend appropriate trainings and functions.

Skills on Resume:

• Account Solicitation (Hard Skills)
• Inquiry Handling (Soft Skills)
• Correspondence Preparation (Hard Skills)
• Reservation Management (Hard Skills)
• File Maintenance (Hard Skills)
• Service Coordination (Soft Skills)
• Effective Communication (Soft Skills)
• Market Knowledge (Hard Skills)

Job Summary: 

• Initiate catering sales opportunities using methods such as cold calling, telemarketing, direct mail, internet searches and networking.
• Meet or exceed assigned gross revenue sales targets for a calendar year through the cultivation and conversion of qualified sales leads (both acquired).
• Conduct site visits and create sales presentations for clients.
• Create proposals and contracts following the company’s standards to best fit the client’s requirements and be able to close on these contracts.
• Secure signed contracts and payment for events.
• Supervise, directly or indirectly, teams responsible for executing event
• Directly participate in events and be a direct point of contact for client throughout the life of the event.
• Conduct follow up and customer satisfaction outreach which includes formal thanks communication.
• Report as required: sales activity, prospective clients, number of presentations, telemarketing, sales forecasts, etc. to the Director of Catering and COO.
• Meet or exceed budgeted catering sales goals

Skills on Resume:

• Sales Prospecting (Hard Skills)
• Revenue Target Achievement (Hard Skills)
• Client Presentations (Soft Skills)
• Proposal and Contract Creation (Hard Skills)
• Contract Securing (Hard Skills)
• Event Supervision (Soft Skills)
• Client Communication (Soft Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Developing, owning and achieving/exceeding annual individual and sales goals 
• Proactively solicit and procure new catering accounts through strategic thinking and planning while growing, servicing and maintaining existing accounts 
• Identify and pursue short-term and long-term sales opportunities to achieve individual goals.
• Prepare proposals, contracts, BEOs, invoices, and client-facing materials 
• Assist in implementing and budgeting of annual marketing plans including planning and attending marketing events and directing social media plan
• Recruit, interview and train permanent and freelance staff.
• Personally handle difficult situations involving upset guests. 
• Attempt to resolve all issues of poor guest service before guest leaves the property. 
• Personally respond to guest complaint letters and comment cards in accordance with company standards.
• Properly administer the hotel policies and procedures for satisfaction guarantees.

Skills on Resume:

• Sales Goal Achievement (Hard Skills)
• Account Solicitation (Hard Skills)
• Opportunity Identification (Hard Skills)
• Proposal and Contract Preparation (Hard Skills)
• Marketing Plan Implementation (Soft Skills)
• Staff Recruitment and Training (Soft Skills)
• Guest Issue Resolution (Soft Skills)
• Policy Administration (Hard Skills)

Job Summary: 

• Interact with all key departments and monitor all Sales and Catering Reports
• Develop and execute action plans with hotel operations
• Interact with Finance on analysis of budgets and group accounting procedures, etc.
• Communicate Results and Plans to General Manager on a regular basis
• Participate in meetings with Ownership and Management Company
• Management of all aspects of the Sales and Catering departments in accordance with hotel standards
• Monitor and handle calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes prices.
• Monitor and handle all inquiry calls on a timely basis
• Actively solicit and book business following hotel standards. 
• Responsible for development, solicitation and maintenance of all accounts, to meet or exceed ESS and budgeted goals

Skills on Resume:

• Sales and Catering Reports Monitoring (Hard Skills)
• Action Plan Execution (Hard Skills)
• Budget and Accounting Analysis (Hard Skills)
• Results Communication (Soft Skills)
• Meeting Participation (Soft Skills)
• Department Management (Soft Skills)
• Prospect Handling (Hard Skills)
• Business Solicitation (Hard Skills)

Job Summary: 

• Meet with clients to work out the details of requirement for rooms
• Suggestively sell hotel features and benefits.
• Oversees the transition of functions from the sales phase through the execution of the event 
• Ensure that the team is working effectively together and all events are executed flawlessly.
• Understand and actively participate in Environmental, Health & Safety responsibilities
• Following established Marriott policy, procedures, training and associates involvement activities.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Ensures that each banquet room is inspected prior to a function to verify that the room set-up, menu, and schedule of events is correct

Skills on Resume:

• Client Meetings (Soft Skills)
• Suggestive Selling (Soft Skills)
• Event Transition Oversight (Hard Skills)
• Team Coordination (Soft Skills)
• EHS Responsibilities (Hard Skills)
• Policy Adherence (Hard Skills)
• Employee Feedback (Soft Skills)
• Guest Satisfaction Improvement (Soft Skills)

Job Summary: 

• Planning, developing, and growing catering sales for all MIXT and Split locations
• Maintaining relationships with existing clients
• Helping to develop catering pipeline and strategy in new markets
• Selling unique catering opportunities to building tenants, businesses, and groups outside of traditional corporate catering offerings, i.e. kiosks and social catering opportunities (showers, birthday parties, etc.)
• Providing customer feedback to the operations teams 
• Help improve operational execution of future catering orders
• Partner with Culinary Director to create the right mix of offerings for corporate and social catering
• Build sales and generate client leads by performing cold calls, client site visits, email communication, and community involvement
• Partner with Marketing team to assist in generating collateral for outside sales activities, packaging, and digital sales opportunities
• Stays on top of each store's top clients and checks-in regularly to ensure MIXT / Split remains preferred catering option

Skills on Resume:

• Catering Sales Planning (Hard Skills)
• Client Relationship Management (Soft Skills)
• Pipeline Development (Hard Skills)
• Unique Catering Sales (Soft Skills)
• Customer Feedback (Soft Skills)
• Operational Improvement (Hard Skills)
• Menu Collaboration (Soft Skills)
• Lead Generation (Hard Skills)

Job Summary: 

• Travel to meet with or call individual clients by telephone to solicit annual, week day and weekend business.
• Secure all social (Wedding, Showers, Birthday's, Retirements) events for the hotel
• Meet and greet clients, conduct property tours, and promote facilities and services.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Detail events to include all food & beverage, set up and audio visual needs. 
• Ask appropriate questions of the clients and make suggestions
• Ensure the details meet the group and the hotel's needs.
• Develop client menus, write contracts and letters, as well as organize all other arrangements as relate to social and corporate events.
• Supervise and attend the overall set up and implementation of events and meetings. 
• Communicate with relevant departments to ensure proper servicing of accounts.

Skills on Resume:

• Client Solicitation (Hard Skills)
• Event Securing (Hard Skills)
• Client Engagement (Soft Skills)
• Sales Presentations (Soft Skills)
• Event Detailing (Hard Skills)
• Client Consultation (Soft Skills)
• Event Coordination (Hard Skills)
• Interdepartmental Communication (Soft Skills)

Job Summary: 

• Build catering sales to reach or exceed identified region's sales targets
• Visit potential customers focusing on stores within area
• Cold calls via phone and in-person visits to generate new business
• Build an open line of communication with the GM's and local teams that will be executing orders
• Follow-up to ensure each order is executed flawlessly (ensuring quality and timeliness of deliveries)
• Conduct post-delivery satisfaction surveys with customers
• Help develop and execute quarterly Marketing Calendar
• Track and report order details to Director of Catering and participate in monthly CSM calls
• Provide excellent customer service and be a brand ambassador
• Update and keep accurate notes and accurate customer database

Skills on Resume:

• Sales Target Achievement (Hard Skills)
• Customer Visits (Soft Skills)
• Cold Calling (Hard Skills)
• Communication with Teams (Soft Skills)
• Order Follow-up (Hard Skills)
• Customer Satisfaction Surveys (Soft Skills)
• Marketing Calendar Execution (Hard Skills)
• Order Tracking and Reporting (Hard Skills)