CATERING SALES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Nov 11, 2024 - The Catering Sales Manager demonstrates exceptional communication and problem-solving skills, with a proven ability to exceed guest and team member expectations. Highly knowledgeable in food and beverage, dietary needs, and experienced in designing event layouts. Skilled in computer use, negotiation, and adaptable to a fast-paced, flexible work environment, including weekends and holidays.

Essential Hard and Soft Skills for a Standout Catering Sales Manager Resume
  • Event Planning
  • Food & Beverage Knowledge
  • Menu Design
  • Contract Negotiation
  • Budget Management
  • CRM Software Proficiency
  • Sales Forecasting
  • Marketing Strategies
  • Venue Layout Design
  • Dietary and Allergy Awareness
  • Communication
  • Problem-Solving
  • Customer Service
  • Adaptability
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Listening Skills
  • Conflict Resolution
  • Multitasking

Summary of Catering Sales Manager Knowledge and Qualifications on Resume

1. BA in Hospitality Management with 3 years of Experience

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Strong computer skills and negotiating skills
  • Knowledgeable about food & beverage and dietary needs/allergies
  • Experienced with designing and diagramming various event layouts
  • Experience in hotel catering or event related 
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must be adaptable to change
  • Must be able to work in fast-paced environment

2. BS in Business Administration with 2 years of Experience

  • Experience in a Hotel Catering Sales Manager Role 
  • Prior experience using Visual One or other SMS system 
  • An extended comfort level with computers and various MS Office systems.
  • Prior proven abilities in excellent time management and follow through.
  • Clear and concise written and verbal communication skills.
  • Demonstrated team building experience.
  • Prior knowledge of food preparation and beverage service techniques
  • Prior proven sales acumen and an enthusiastic disposition that sells to perspective clients.
  • Experience in top level executives or executive meeting planners. 
  • Experience in social catering sales and conference services in a luxury environment working with high profile clients

3. BA in Event Management with 3 years of Experience

  • Ability to analyze client needs and negotiate pricing along with client requests.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Ability to work under time pressure.
  • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
  • Must have experience in all Microsoft Office and industry relevant Sales systems. 
  • Ability to work effectively in Microsoft Excel to create spreadsheets regularly
  • Demonstrated ability to work cohesively with a team.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Previous experience directly related to wedding planning

4. BA in Hotel and Restaurant Management with 5 years of Experience

  • Previous experience in Hotel Sales and Marketing or related field.
  • Experience in sales, marketing or related field
  • Possesses strong interpersonal skills
  • Ability to maintain composure, and the ability to make quick decisions.
  • Requires effective written and verbal communication skills.
  • Must work well independently and have problem solving skills
  • Familiar with Microsoft, Caterease, SQUARE, VENMO, & Excel computer programs.
  • Must be familiar with building recipes, menu development, most common food allergies
  • Ability to hire, lead, mentor, and motivate a sales team to achieve or exceed an organization's sales goals.
  • Must be familiar with most food allergies and be able to substitute an appropriate food item

5. BS in Culinary Arts with 4 years of Experience

  • Must have Strong Food and Beverage and Sales background 
  • Experience in offsite sales and experience with Caterease 
  • Excellent listening skills, creative with menu development
  • Excellent customer service to go above and beyond clients’ needs
  • Experience in sales Catering and Event industry with solid experience in handling different catering events.
  • Knowldge of Hotel Sales & Catering System - Opera
  • Good command of both written & spoken English, Cantonese and Mandarin.
  • Experience in Sales, Food and Beverage, Marketing, etc
  • Excellent communication skills, both verbal and written
  • Ability to effectively present information to individuals or groups

6. BS in Tourism Management with 3 years of Experience

  • Experience working in a hotel/hospitality company
  • Catering /Events Sales experience  
  • Food and beverage experience.
  • Ability to identify key market segments and appropriate mediums for selling opportunities.
  • Experience in sales and marketing training.
  • Familiar with sales-related technology applications.
  • Strong commitment to customer and client service.
  • Demonstrate initiative, leadership, and team-building skills.
  • Excellent written and verbal communication skills.
  • Experience with leading sales managers and banquet managers in a busy, upscale environment

7. BA in Communications with 3 years of Experience

  • Experience in catering management with proven success
  • Knowledge of all hotel support departments
  • Must be able to interact effectively with all levels of hotel staff and management
  • Must have excellent communication skills – oral and written
  • Must have outstanding organizational skills
  • Must have outstanding sales capabilities
  • Must be able to meet the demands of clients’ events to include presence at numerous food and beverage functions throughout the day
  • Excels in a fast-paced work environment
  • Able to work a flexible schedule including weekends and holidays
  • Up to date computer knowledge of sales and catering and general business softwareble to interact effectively with all levels of hotel staff and management

8. BS in Sales and Marketing with 5 years of Experience

  • Progressive experience in a similar position, managing event sales in a restaurant group, catering and events company, or in a hotel environment
  • Strong prospecting, cold calling, and sales skills to find target clients and generate new business
  • Ability to lead by example with confidence
  • Solid organizational skills, results-focused, and deadline-driven. 
  • Strong written and verbal communication skills
  • Catering sales and or convention services experience 
  • Current or recent experience with Marriott systems, SFAweb and CI/TY strongly.
  • Ability to familiarization of the local markets.
  • Excellent customer service skills
  • Experience as a Catering Sales Manager

9. BA in Hospitality Management with 3 years of Experience

  • Experience in high volume establishments, customer service experience, hotel sales experience
  • Strong organizational and time management discipline with attention to detail
  • Understanding of hospitality operating systems
  • Solid judgment and ability to resolve conflicts effectively
  • Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
  • Flexible schedule and ability to adapt to changing guest needs
  • Must be able to communicate clearly with guests, customers, and employees.
  • Sales experience is required within the restaurant industry
  • Excellent presentation skills
  • Proficient with Microsoft Office programs
Relevant Information
Catering Assistant Skills, Experience, and Job Requirements