• Create catering proposals for potential customers, matching profile of the event and product selections
• Produce impressive sale kits and sale service to the customers
• Sell the company’s brands and event catering packages (on site and off site)
• Meet and exceed all agreed sales targets set by the Director
• Organise event set up and execute effective coordination between departments
• Produce satisfied and happy customers at every event
• Work closely and efficiently with other departments to achieve company’s and personal goals.
• Maintain and accurately keep updated of CRM
• Provide weekly and monthly sales activity reports
• Manage display of up to date catering marketing elements for stores in region

Skills: Proposal Creation, Sales Kit Production, Brand and Package Sales, Sales Target Achievement, Event Coordination, Customer Satisfaction, CRM Management, Sales Reporting

• Responds to customer inquiries regarding new and existing events by qualifying customer needs
• Generating proposals and responses and communicating both verbally and in writing.
• Fully understands and presents Wedding Package information to potential brides including Kingsmill Resort Wedding Planning services.
• Follows Kingsmill Resort’s selective sell guidelines when booking function space for events.
• Follows all training, general safety rules and regulations, policy, procedures and service standards while performing job duties
• Prospects for new business to maximize revenues selling and closing business
• Generates proposals and contracts for clients to review, approval and collect payment
• Develops excellent professional relationships with key customers
• Develops strong relationships with third party vendor organizations.
• Participates in professional organizations to maintain high visibility and drive business

Skills: Customer Inquiry Response, Proposal Generation, Wedding Package Presentation, Event Booking, Policy Adherence, New Business Prospecting, Contract Management, Professional Relationship Building

• Meeting with Area Business Directors on a weekly basis to go over orders for the week
• Update management, company goals and objectives for the week.
• Contact lapsed customers to understand how catering needs have changed
• Prepare and present weekly and monthly Catering/Sales reports.
• Participate in the research of competition’s products, services and pricing.
• Meets with clients for scheduled and walk-in customer site tours
• Maintains high level of knowledge of all features and benefits of the property as well as competition’s product keeping current on hotels, hotel industry trends, as well as food & wine trends
• Surveys and analyzes trends and potential of customers, markets assigned and competitors
• Manages client functions to ensure customer satisfaction maintaining visibility  
• Maintains accurate and thorough data and history within Delphi for customers assigned ensuring departmental teams receive timely event information.

Skills: Order Review, Goal and Objective Updating, Customer Re-engagement, Report Preparation, Competitive Research, Client Meetings, Industry Trend Knowledge, Data Management

• Prospect new potential catering clients by cold calling, office visits, tastings, and demonstrations
• Continuously develop an ongoing list of client prospects resulting in client acquisition via online research, networking, etc.
• Personally contacts all-new catering customers at agreed-upon level to ensure satisfaction
• Serves as the LRG Brand Ambassador in targeted community events or organizations in region.
• Demonstrates awareness of results with detailed reporting down to a store-by-store level.
• Lead Monkey Media management to ensure best use of managing a catering client base
• Develops and implements successful strategies for new stores based on the type of store location, regional details and store-specific factors.
• Establishes and monitors pre-opening plan and existing timeline checklist for new store openings.
• Partners with Regional Director/GM to develop Money Media client base for new store
• Partners with Ops to arrange temporary assistance as needed prior to and during a store opening, including catering drop-offs

Skills: Prospecting, Client Acquisition, Customer Satisfaction, Brand Ambassadorship, Detailed Reporting, Client Base Management, Strategy Development, Pre-opening Planning

• Develop sales strategies and targets to achieve sales goals
• Execute sales strategies for the region and maintain a customer base
• Create growth by diversifying the client portfolio and creating new clients
• Track and analyze sales, customers base and potential revenue outlets
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels
• Develops, implements and maintains a departmental orientation program for employees 
• Receive the appropriate new hire training to successfully perform job.
• Successfully create and implement new sales tactics to drive catering business amongst the new normal challenges from the pandemic.

Skills: Sales Strategy Development, Customer Base Maintenance, Client Portfolio Diversification, Sales Tracking, Proposal Management, Guest Hospitality, Customer Feedback, Employee Training Program

• Ability to with customer service focus, with clients, vendors internal team members both verbally and written.
• Ability to handle multiple tasks with appropriate prioritization of duties
• Demonstrates courtesy and cooperation in all interactions.
• Excellent communication skills, in both spoken and written word
• Enjoy asking for business and closing sales.
• Excellent phone sales skills.
• Experience in a catering sales management level position in Food & Beverage or training. 
• Prior supervisory experience and strong customer service orientation
• Excellent organizational and planning skills
• Excellent planning, and interpersonal skills

Qualifications: BA in Advertising with 5 years of Experience.

• Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.
• Need to be passionate about business-to-business sales and cultivating relationships.
• Solid business judgment and strong verbal and written communication skills.
• Demonstrated capability to maintain effective relationships with internal and external customers.
• Detail oriented, logical, and methodological in approach to problem solving.
• Analytical ability to assess impact of sales and initiatives.
• An understanding of the food service/restaurant industry and related operations  
• Possess good business acumen and customer service skills.
• Energetic and self-driven, with a proven track record of successful sales and business development skills.
• Experience in cold calling and sales presentations with a consultative selling approach.

Qualifications: BA in Business Administration with 6 years of Experience.

• Experience in off-site catering and proven sales and event 
• Experience with product/property launches
• Keen sense of event trends, styling, décor, staging  
• Highly organized and detailed and passionate for food and events
• Caterease and Nowsta software knowledge
• Proficient in MS Office, word press and social media management
• Solid coaching ability to support local restaurants.
• Proficient with Customer Relationship Management (CRM) software or other contact management systems.
• Experience with mobile and online ordering platforms.
• Must be organized, proactive, and possess strong sense of urgency and professional demeanor.

Qualifications: BA in Marketing with 4 years of Experience.

• Experience in a Catering Sales leadership role in 5-star international brand hotel/ resort
• Excellent communication skills
• Strong background in Catering Sales
• Pro-active, self motivated, loves challenges
• Process strong customer bases
• Good experience in big scale on-site and off-site premium catering
• Ability to plan and execute strategies to achieve company’s objectives
• Ability to meet sales goals consistently
• Experience in large scale catered events, cultural attractions, and conference centers 
• Knowledge and proficiency in Microsoft Office Products.
• Adaptable in a fast-paced environment and works well with others.

Qualifications: BA in Hospitality Management with 7 years of Experience.

• Experience in restaurant, catering, event planning, or hospitality industries.
• Previous experience in a sales position that utilized successful solicitation and negotiation skills.
• Prior record of success with increasing sales and satisfying customers.
• Exceptional interpersonal skills, including oral and written communications.
• Passion and appreciation for an established culture built on principles of charity, hospitality, goodwill, servant leadership, kindness, humility, and integrity.
• Strong background in the selling, planning and implementation of weddings and other events.
• Prior experience in catering sales for multi-location restaurant group.
• Prior experience with Caterease.
• Knowledge of advanced sales techniques and knowledge of local event venues.
• Friendly, outgoing, and possess and strong attention to detail

Qualifications: BA in Public Relations with 5 years of Experience.