Job Summary:

• Provide excellent customer service to all customers
• Build strong relationships and communicate well with entire team
• Answer enquiries from customers about products in the deli and in the shop including ingredients and methods of food production, etc.
• Ensure stock is rotated according to date and use by and sell by dates are checked regularly
• Ensure the highest possible standard of cleanliness and systems, following company procedures
• Record and monitor fridge and product temperatures regularly, taking action
• Report any faults or maintenance issues
• Monitor product dates and control wastage
• Deal with any queries or problems to ensure maximum customer satisfaction
• Packing customers' purchases correctly and efficiently
• Deal with payments, operate the tills and credit card machine to ensure payments are correctly made
• Ensure that all deli/shop tasks and procedures are completed daily

Skills on Resume: 

• Customer service (Soft Skills)
• Team communication (Soft Skills)
• Product knowledge (Hard Skills)
• Stock rotation (Hard Skills)
• Cleanliness standards (Hard Skills)
• Temperature monitoring (Hard Skills)
• Problem solving (Soft Skills)
• Payment processing (Hard Skills)

• Assists in coordinating and participating in the preparation and cooking of various food items.
• Assists with planning and creating menus.
• Rolls out new culinary programs in conjunction with the marketing and culinary team.
• Assists with managing cost controls and controlling expenditure.
• Daily operations of the kitchen
• Management and training of staff
• Ensuring safety procedures are in place and adhered to
• Ordering and menu planning

• Menu planning (Hard Skills)
• Food preparation (Hard Skills)
• Cost control (Hard Skills)
• Staff management (Soft Skills)
• Safety compliance (Hard Skills)
• Culinary programs (Hard Skills)
• Team training (Soft Skills)
• Kitchen operations (Hard Skills)

Job Summary:

• Meals to be prepared following the training manual
• Ensure food deliveries are received in accordance with temperature guidelines
• Verify goods received against orders placed
• Ensure management of the daily storage system
• Daily food to be picked in accordance with the resident's orders and dietary needs
• Responsible for documenting all Traceability information
• Ensure meals are regenerated in line with the manufacturer's instructions
• Responsible for the maintenance of trolleys as per guidance
• Quality control of all food
• Assist with cleaning, as specified in daily cleaning tasks
• Set up, clear and clean the dining room service area

Skills on Resume: 

• Food preparation (Hard Skills)
• Temperature control (Hard Skills)
• Order verification (Hard Skills)
• Storage management (Hard Skills)
• Traceability documentation (Hard Skills)
• Quality control (Hard Skills)
• Cleaning tasks (Hard Skills)
• Dining setup (Hard Skills)

Job Summary:

• Build relationships with local community leaders, business owners, and school corporations to grow brand within the Woodbury community
• Identify catering opportunities, field catering calls, and schedule meetings with potential clients
• Oversee fulfillment, delivery, and execution of catering orders
• Follow up with guests for feedback and to inquire about recent catering experience
• Maintain and continue to grow existing catering relationships
• Distribute marketing materials to potential catering customers to build awareness of Chick-fil-A catering
• Plan, organize and execute events within the restaurant
• Represent Chick-fil-A Woodbury at various community events

Skills on Resume: 

• Relationship building (Soft Skills)
• Client scheduling (Hard Skills)
• Order fulfillment (Hard Skills)
• Customer follow-up (Soft Skills)
• Marketing distribution (Hard Skills)
• Event planning (Hard Skills)
• Community outreach (Soft Skills)
• Brand representation (Soft Skills)

Job Summary:

• Control and manage day-to-day catering services and operations.
• Receive catering orders from customers via telephone, fax and email. 
• Check the order and payment details before coordinating with the kitchen staffs.
• Responsible for catering costs by working closely with the restaurant manager and kitchen staff to ensure adequate stock levels and resources are available.
• Liaising with suppliers and clients.
• Coordinate with the director and chef to prepare menus for catering and special functions.
• Monitor food quality before the delivery, ensuring that the food is prepared according to the catering orders.
• Working closely with the Director to set up the catering sales forecast (for peak and off-peak seasons) and reviewing and monitoring expenditures according to budget limitations.
• Handling customer enquiries and complaints.
• Planning and organization of functions and parties.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Producing plans to increase/maximize sales and profits.
• Recruiting, training and supervising staff

Skills on Resume: 

• Catering management (Hard Skills)
• Order coordination (Hard Skills)
• Cost control (Hard Skills)
• Supplier liaison (Hard Skills)
• Menu planning (Hard Skills)
• Sales forecasting (Hard Skills)
• Customer service (Soft Skills)
• Staff supervision (Soft Skills)

Job Summary:

• Maintain excellent interpersonal relationships with colleagues, guests, clients, and vendors.
• Act as both a team leader and player by providing assistance, support, and leadership to both sales and other departments.
• Respond to all client inquiries within 24 hours.
• Schedule and conduct client tours and post-tour follow-up.
• Negotiating client contracts within the parameters set forth by SEG.
• Securing client contracts with appropriate documentation and payment plans.
• Continually increase revenue through upselling. 
• Report weekly tour and booking statistics.
• Prepare and report individual monthly sales for the newly-obtained business and concluded events.
• Responsible for mentoring junior consultants, producers, and interns.

Skills on Resume: 

• Interpersonal skills (Soft Skills)
• Team leadership (Soft Skills)
• Client communication (Soft Skills)
• Contract negotiation (Hard Skills)
• Revenue growth (Hard Skills)
• Sales reporting (Hard Skills)
• Mentoring staff (Soft Skills)
• Booking management (Hard Skills)

Job Summary:

• Supervision of staff to ensure timely completion and preparation for service periods.
• Motivate the team to drive forward high standards of preparation and service delivery and sales.
• Ensure the proper and economical use of all materials and equipment and that appropriate portion control is implemented at all times.
• Work in conjunction with the Catering Manager to assist with the development and monitoring of standards and good working practices.
• Daily checking and recording of fridge & freezer temperatures in all areas.
• Checking expiry dates of stocks in refrigerators & dry store.
• Assist with the preparation of hot & cold food, bakery & snack items
• Daily preparation of items on the menu as directed by the catering manager.
• Operation of tills and use of cashless catering, for which training will be provided.
• Cashing up of tills or loaders and collation of information for the Catering Manager.
• Daily Cleaning of kitchen and restaurant areas to agreed policies and standards to reach all food hygiene and health and safety standards.

Skills on Resume: 

• Staff supervision (Soft Skills)
• Team motivation (Soft Skills)
• Portion control (Hard Skills)
• Standards monitoring (Hard Skills)
• Temperature recording (Hard Skills)
• Food preparation (Hard Skills)
• Till operation (Hard Skills)
• Kitchen cleaning (Hard Skills)