CASE MANAGEMENT NURSE RESUME EXAMPLE

Updated: July 25, 2024 - The Case Management Nurse ensures adherence to the Special Needs Plan Model of Care by meeting the individualized healthcare needs of members through comprehensive program policies. This role involves performing telephonic case management and care coordination, engaging effectively with a multidisciplinary team to optimize patient outcomes. Responsibilities include the evaluation of health risks, development of personalized care plans in collaboration with families and care teams, and the meticulous documentation of all interventions and assessments in the Acuity system.

Tips for Case Management Nurse Skills and Responsibilities on a Resume

1. Case Management Nurse, MedLink Health Solutions, Springfield, IL

Job Summary:

  • Building a relationship with PDN clients and their caregivers
  • Completing initial evaluations and re-evaluations
  • Participating in admissions and start of care for new agency patients
  • Overseeing client's plan of care and providing feedback on changes needed to the plan of care
  • Requesting service authorizations from MCOs
  • Supporting the Director of Nursing / PDN team
  • Reviewing referral information for compliance with Medicare regulations
  • Follow up with RCD process for additional information requested
  • Oversee patient scheduling, review orders and take verbal orders
  • Participate in team meetings and clinical meetings
  • Review charts for medical necessity for recertifications and discharges
  • Taking over for the Director of Nursing when she is performing other duties.


Skills on Resume:

  • Clinical Assessment (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Care Coordination (Hard Skills)
  • Leadership Abilities (Soft Skills)
  • Problem Solving (Soft Skills)
  • Record Management (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Communication Skills (Soft Skills)

2. Case Management Nurse, CareBridge Medical, Reno, NV

Job Summary:

  • Provides client case management by conducting assessments with clients and their families to develop full care plans.
  • Performs patient assessments based on agency standards of practice 
  • Ensure effective and appropriate home health care services.
  • Directs, plans and initiates appropriate action independently and responsively in home health care situations.
  • Supervises LVNs, home health aides and personal care aides
  • Provide effective and quality home health care services.
  • Completes assigned tasks within established guidelines and time frames.
  • Documents OASIS assessments in the system within the given time frames.
  • Coordinate community care and services as deemed appropriate


Skills on Resume:

  • Case Management (Hard Skills)
  • Patient Assessment (Hard Skills)
  • Service Coordination (Hard Skills)
  • Independent Action (Soft Skills)
  • Staff Supervision (Soft Skills)
  • Quality Assurance (Hard Skills)
  • Time Management (Soft Skills)
  • Documentation Skills (Hard Skills)

3. Case Management Nurse, Horizon Health Services, Tallahassee, FL

Job Summary:

  • Check hospital censuses daily from CareAnalytix, Availity, Wellmed, Aetna, Experian, and media sites
  • Address all faxes received for admissions and discharges daily. 
  • Notify providers and the MSO team daily of all admissions (IP and obs), ED visits, and SNF transfers via email.
  • Alert Case Managers to newly identified issues/needs of their patients who in turn communicate with the appropriate provider.
  • Notify WH/LKld case managers via a patient’s TE of admissions (IP/obs), ED visits, and SNF transfers
  • Keep a monthly excel spreadsheet of all hospital admissions by the patient (IP, obs, ed, and SNF) including individual provider sheets with the same information (updated daily).
  • Keep a yearly excel spreadsheet updated monthly of each Insurer’s total admissions (IP, obs, ed, and SNF).
  • Make note of patients’ progress during admissions and make note of scheduled f/u appointments.
  • Send a mid-month report of each insurer's IP, Obs, ED, and SNF admissions.
  • Review current and previous month spreadsheets to ensure f/u has taken place. 


Skills on Resume:

  • Data Analysis (Hard Skills)
  • Record Management (Hard Skills)
  • Communication Skills (Soft Skills)
  • Alert System Management (Hard Skills)
  • Spreadsheet Proficiency (Hard Skills)
  • Report Generation (Hard Skills)
  • Follow-Up Coordination (Soft Skills)
  • Information Synthesis (Hard Skills)

4. Case Management Nurse, Community Health Associates, Mobile, AL

Job Summary:

  • Adhere to Special Needs Plan Model of Care program goals and objectives
  • Meet the members individualized healthcare needs through adherence to program policies and procedures
  • Perform telephonic case management and care coordination activities, communicating with the multidisciplinary team
  • Review each case individually and evaluates for referral to Social Services, Behavioral Health, Disease Management, community resources and other resource needs
  • Collect pertinent clinical information, documenting findings using the Acuity case management system
  • Evaluate and complete the Health Risk Assessment which includes physical, psychological, emotional and environmental assessments
  • Provide appropriate, timely interventions to ensure provision of optimal care
  • Develop an individualized care plan for each member along with the member and/or family and through collaboration with the Interdisciplinary Care Team (ICT)
  • Provide ongoing evaluation and management of the members progress, effectiveness of the care plan, as well as, the efficacy and appropriateness of services provided


Skills on Resume:

  • Policy Adherence (Hard Skills)
  • Case Management (Hard Skills)
  • Telephonic Coordination (Hard Skills)
  • Needs Evaluation (Hard Skills)
  • Clinical Documentation (Hard Skills)
  • Risk Assessment (Hard Skills)
  • Care Planning (Hard Skills)
  • Progress Monitoring (Hard Skills)

5. Case Management Nurse II, HealthFirst Clinic, Cheyenne, WY

Job Summary:

  • Maintain contact with the injured workers, employers, medical providers and attorneys.
  • Develop and update medical management and return-to-work strategies.
  • Provide recommendations for independent medical exams or file reviews.
  • Provide assessments of medical reports in conjunction with applicable guidelines and experience.
  • Manage medical treatment including prescriptions.
  • Perform utilization reviews on a timely basis.
  • Ensure injured worker compliance with recommended treatment and assist with expediting appointment scheduling.
  • Adhere to State Laws and Regulations, company Best Practices and specific account instructions
  • Access the Workers’ Compensation Board website regularly for individual claim information and Medical Treatment Guidelines, references and notices.
  • Maintain current knowledge of Workers’ Compensation Board updates on medical management. 


Skills on Resume:

  • Stakeholder Communication (Soft Skills)
  • Strategy Development (Hard Skills)
  • Medical Evaluation (Hard Skills)
  • Treatment Management (Hard Skills)
  • Utilization Review (Hard Skills)
  • Compliance Monitoring (Hard Skills)
  • Regulatory Adherence (Hard Skills)
  • Information Access (Hard Skills)

6. Case Management Nurse, Crossroads Healthcare, Lincoln, NE

Job Summary:

  • Work with multiple vendors and negotiate costs.
  • Provide medical training to the claims staff.
  • Help other nurse case managers 
  • Document all activities in the claim system and record corresponding billing.
  • Consult and collaborate with the Medical Director of Case Management regarding member cases related to appropriateness of care
  • Guidelines evidenced based clinical, medications and other treatment plans, individualized care plans and resource needs required to meet/manage the members level of care
  • Comply with performance and reporting standards as defined by Vantage Health Plan and CMS
  • Participate on the QI Committee, Case Management Committee, and SNP Quality Committee
  • Remind other nurse case managers or appointment desk if patients have not had f/u or have canceled appts and not been rescheduled.
  • Keep in contact with other team members regarding CM patients’ Plans of Care/progress in reaching goals.


Skills on Resume:

  • Vendor Negotiation (Hard Skills)
  • Medical Training (Hard Skills)
  • Peer Support (Soft Skills)
  • Documentation Skills (Hard Skills)
  • Collaborative Consultation (Soft Skills)
  • Compliance Adherence (Hard Skills)
  • Committee Participation (Soft Skills)
  • Team Coordination (Soft Skills)