CASE MANAGEMENT NURSE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

The Case Management Nurse excels in negotiation and communication with a broad range of stakeholders. Armed with advanced medical documentation skills and substantial experience in occupational health and case management, this professional consistently ensures top-tier patient care. Holding valid nursing credentials, their expertise is critical in upholding state and national healthcare standards.

Essential Hard and Soft Skills for a Standout Case Management Nurse Resume
  • Clinical Assessment
  • Documentation Proficiency
  • Regulatory Knowledge
  • Software Skills
  • Insurance Understanding
  • Medical Terminology
  • Care Planning
  • Data Analysis
  • Telehealth Skills
  • Utilization Review
  • Empathy
  • Communication
  • Problem Solving
  • Adaptability
  • Interpersonal Skills
  • Team Collaboration
  • Leadership
  • Conflict Resolution
  • Critical Thinking
  • Organizational Skills

Summary of Case Management Nurse Knowledge and Qualifications on Resume

1. BA in Public Health with 2 years of Experience

  • Experience doing clinical case management
  • Experience working with the elderly
  • Clinical training experience 
  • Case management certification
  • Strong organizational skills
  • Exemplary communication skills
  • Naturally empathetic and a good listener
  • Quick and resourceful problem solver
  • Passionate about population health and working with the elderly
  • Ability to efficiently facilitate referrals for members

2. BS in Health Administration with 4 years of Experience

  • Demonstrate compassionate behavior
  • Exceptional communication skills/counseling skills
  • Works well as part of the interdisciplinary team
  • Able to plan activities, including therapeutic treatments, and carry them through effectively
  • A positive attitude about working with families of diverse cultural and religious backgrounds
  • Knowledge of Nursing techniques as they relate to the care of Hospice patient
  • Ability to communicate effectively with patients, families, and coworkers
  • Able to cope with the stress of continual losses
  • Possession of a valid and current NY State professional Registered Nurse’s license and registration.
  • Experience of home care and/or acute care experience as a professional nurse

3. BS in Health Sciences with 5 years of Experience

  • Experience with acute inpatient nursing
  • Experience working in a managed care environment
  • Experience working in utilization or case management
  • Knowledge of Medicare, Medi-Cal, DHS, and NCQA regulations helpful
  • Ability to enter data into the computer and extract information from the same
  • Ability to use a personal computer
  • Excellent oral and written communication skills
  • Experience of home health experience or experience as a Case Manager
  • Excellent management and communication skills,
  • Detail-orientated and Organized
  • Able to join the on-call rotation (6 months after completing training program)

4. BA in Social Work with 7 years of Experience

  • Strong negotiation skills and the ability to effectively convey and communicate information with a wide audience of medical and non-medical personnel.
  • Advanced knowledge of medical documentation.
  • Positive, energetic and results oriented skills to convey passion for excellence.
  • Excellent interpersonal communication skills.
  • Experience of medical advisory experience in occupational health, worker compensation or disability case management.
  • Experience as a Nurse Case Manager, Nurse Practitioner, or Physician Assistant.
  • Professional nursing skills, working knowledge of disability, client processes and case management experience.
  • A valid state nursing license, professional registrations and certifications current and in compliance with state and national requirements. 

5. BA in Psychology with 6 years of Experience

  • Requires current active unrestricted USRN license to practice as a health professional within the scope of practice in applicable state(s) or territory
  • Cumulative clinical experience in a hospital / clinical setting is required for this position. 
  • Experience in other clinical line of work (private duty, company / school, ambulance / emergency, etc.) may be considered, as long as with valid inpatient prior authorization experience.
  • Previous experience in a bpo / healthcare information management account experience in an Inpatient Prior Authorization setting and/or Anthem experienced is required for this position
  • Requires strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills
  • Nursing or Vocational Rehabilitation background
  • Experience in non-occupational disability management desirable
  • Good conflict management skills and case management experience
  • Ability to handle a constantly changing series of priorities
  • Strong interpersonal skills, professional ethics, sound judgment, exceptional verbal and written communication skills
  • Knowledge of office methods, equipment and practices, PC software packages, and network systems