CASEWORKER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Oct 11, 2024 - The Caseworker possesses in-depth knowledge of financial entitlement programs and social services, effectively communicating and identifying needs, strengths, and risks. Experienced in working with children and families using a strengths-based approach and addressing child protection issues. Capable of operating agency vehicles safely and recognizing program regulation violations while working independently within established policies and procedures.
Essential Hard and Soft Skills for a Standout Caseworker Resume
- Financial Programs Knowledge
- Child Protection Understanding
- Vehicle Operation
- Regulation Inspection
- Supervisory Direction Following
- Report Writing Proficiency
- Case Management Software
- Social Services Familiarity
- Crisis Intervention
- Legal Knowledge.
- Effective Communication
- Empathy
- Problem-Solving
- Critical Thinking
- Active Listening
- Emotional Resilience
- Time Management
- Adaptability
- Conflict Resolution
- Team Collaboration.
Summary of Caseworker Knowledge and Qualifications on Resume
1. BA in Social Work with 2 years of Experience
- Demonstrated knowledge of financial entitlement programs and available social services.
- Ability to safely operate a variety of agency vehicles.
- Ability to inspect and recognize violations pertaining to program regulations.
- Ability to understand and follow supervisory directions.
- Ability to communicate with effectiveness.
- Experience working with children and families using a strengths-based approach
- Demonstrated understanding of child protection issues
- Ability to identify and address these issues with families
- Proven communication skills and the ability to identify needs, strengths and potential risks.
- Ability to work independently following established policies and procedures, including emergency situations.
2. BS in Psychology with 4 years of Experience
- Recent and relevant experience in a Special Educational Needs context
- Demonstrated knowledge of the concepts and implications of special education needs
- Evidence of ability to extract relevant information from a range of data/variety of sources and to present it in different formats as appropriate
- Ability to present information in clear written form for a variety of audiences
- To be able to use relevant IT systems and processes which support the delivery of the service
- Ability to respond flexibly to changing demands and prioritise accordingly
- Ability to work in partnership with parents and staff from other agencies
- Dependable and able to meet deadlines, when under pressure
- Highly motivated, flexible and able to use initiative
- Ability to build trust with families, schools and colleagues
- To be able to work on own initiative and as part of a team
- Working knowledge of the SEN Code of Practice
3. BA in Sociology with 3 years of Experience
- Demonstrated knowledge of mental health programs and available social services.
- Ability to safely operate a variety of agency vehicles, as well as transport oneself and consumers, when necessary, in an insured personal vehicle.
- Ability to observe and recognize verbal and non-verbal signs of physical or mental disorders.
- Ability to meet the 75% direct service productivity mandated by the Department of Human Services.
- Have knowledge of Amherst area resources.
- Have a working knowledge of social justice and poverty issues.
- Have good communication skills.
- Be able to juggle numerous tasks at once.
- Be comfortable working independently.
- Understanding of Equal Employment Opportunity, WH&S and a willingness to embrace diversity.
- Experience of working with diversity including Aboriginal and Torres Strait Islander and culturally and linguistically diverse families.