CASE MANAGER SUPERVISOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
The Case Manager Supervisor brings extensive expertise in case management and supervision, alongside proficiency in Microsoft Office and previous assessment experience. This role demands a Certified Brain Injury Specialist with a deep understanding of disability management and community resources. The ideal candidate exhibits strong communication, and interpersonal skills, and an ability to address conflicts tactfully, ensuring effective collaboration and flexibility within diverse teams.
Essential Hard and Soft Skills for a Standout Case Manager Supervisor Resume
- Case Management
- Supervision
- Brain Injury Certification
- Disability Management
- Knowledge of Community Resources
- Microsoft Office Proficiency
- Assessment Techniques
- Problem-Solving Methodologies
- Data Analysis
- Documentation and Reporting.
- Independent Thinking
- Observant Nature
- Effective Training Capabilities
- Conflict Resolution
- Tactful Communication
- Strong Verbal and Written Communication
- Active Listening
- Exceptional Interpersonal Abilities
- Team Collaboration
- Flexibility.
Summary of Case Manager Supervisor Knowledge and Qualifications on Resume
1. BA in Social Work with 3 years of Experience
- Utilization Management or Case Management experience, supervisory experience
- Strong oral and written communication skills
- Strong organization skills
- Demonstrated critical thinking skills and the ability to prioritize workload
- Ability to exercise clinical judgment and autonomous decision making
- Knowledge of CareVio policies and procedures
- Ability to identify, analyze and evaluate problems and recommend/effect solutions
- Ability to delegate tasks, responsibilities and authority to subordinates
- Ability to maintain confidential information, materials and files
- Ability to bilingual Spanish/English.
- Experience in management and supervision of staff or three years of case management experience.
2. BS in Nursing with 5 years of Experience
- Knowledge of the psychosocial problems of those with mental/emotional disorders.
- Knowledge of the principles, practices, and techniques of counseling.
- Knowledge of interviewing techniques.
- Ability to make case assessments by examining records and documents and through questioning and observing clients.
- Ability to make decisions, act quickly, and maintain composure in stressful and/or emergency situations.
- Knowledge of the principles and practices of crisis intervention.
- Ability to multi-task and triage multiple competing demands.
- Ability to be task-driven and maintain strong organization and time management skills.
- Experience working with the Asian community, especially in the provision of social & mental health services.
- Knowledgeable about housing.
- Case management and supervisory experience.
3. BS in Public Health with 5 years of Experience
- Have previous management experience with focus on disability management, worker’s compensation, or occupational health.
- Knowledge of national worker’s compensation regulations
- Must have excellent time management and organizational skills.
- Proficient grammar, sentence structure and written communication skills.
- Knowledge of basic computer skills including Excel, Word, Outlook Email
- Knowledge of secure, private area for home office, and direct access to broadband internet.
- Have manual dexterity, able to speak on the telephone intermittently throughout the day and read and write English fluently.
- Ability to engage and develop collaborations with community agencies.
4. BA in Sociology with 2 years of Experience
- Experience in management and supervision of multiple staff.
- Analytical skills to read, understand and analyze reporting data from case managers.
- Experience with Microsoft Office with advanced skills in Excel reporting.
- Previous experience facilitating groups or meetings.
- Excellent oral, written and interpersonal skills desired.
- Ability to engage and develop collaborations.
- Previous case management experience.
- Previous assessment experience
- Previous experience with mental health clients
- Commitment to a philosophy of cooperation and continuity across programs and of consideration and respect for clients.
5. BS in Healthcare Administration with 3 years of Experience
- Experience with case management/service coordination services including some supervisory experience and program development/oversight experience.
- Thorough knowledge of relevant client population, and related psychological, emotional, social, and educational needs and interventions.
- Thorough knowledge of state and Joint Commission licensing requirements.
- Excellent oral, written, and interpersonal skills.
- Excellent supervisory skills.
- Experience working with co-occurring population, and relevant work experience.
- Basic understanding of homelessness and various characteristics of homeless adult population.
- Ability to meet state requirements for registration as a counselor.
- Ability to communicate and work effectively with staff from various backgrounds and disciplines.
- Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
6. BA in Social Work with 5 years of Experience
- Experience in case management and supervision experience
- Ability to achieve and maintain Certified Brain Injury Specialist
- Maintain experience in disability management and knowledge of community resources
- Be an independent thinker and observant in nature
- Possess effective training, assessment, evaluation and problem-solving skills
- Address conflict and/or concerns in a respectful and tactful manner
- Strong written and verbal communication skills in conjunction with strong listening skills
- Exceptional interpersonal skills and the ability to collaborate with other team members and be flexible
- Previous assessment experience
- Experience with Microsoft Office
- Experience in case management or similar field.
7. BS in Nursing with 5 years of Experience
- Knowledge of the basic principles, practices, and procedures involved in an alcohol and drug program.
- Knowledge of the drug and alcohol abusing subculture.
- Knowledge of the physical and emotional characteristics and manifestations of alcohol and drug dependency.
- Knowledge of individual and group behavior and the effective ways of working with them.
- Ability to work effectively with people to aid them in utilizing available resources.
- Ability to establish and maintain effective working relationship with clients, and other members of staff, outside agencies and institutions, and the general public.
- Ability to communicate effectively, both verbally and in writing.
- Ability to initiate and maintain contacts with social service agencies, vocational programs, educational programs, etc.
- Ability to organize a large caseload and an extensive informational system.
- Ability to train and supervise employees.
- Excellent oral, written and interpersonal skills desired.