CASE AIDE RESUME EXAMPLE
Updated: July 22, 2024 - The Case Aide ensures seamless integration of clients into their new environments by conducting timely pre- and post-arrival tasks, including securing essentials like housing, food, and medical care. This role supports the setup of accommodations and transportation, manages crucial data entry, and maintains communication across relevant databases. Additionally, the Case Aide fosters strong collaborations with community partners and service providers, enhancing the overall support network for clients.


Tips for Case Aide Skills and Responsibilities on a Resume
1. Case Aide, Harmony Support Services, Springfield, IL
Job Summary:
- Completes in-home visits for both initial assessments and reassessments using the NAT-E form for In Home Meals (IHMs).
- Prepares and submits all required program forms, documentation and correspondence in an accurate and timely manner to ensure the IHMs initiation and /or continuation.
- Coordinates and schedules appointments with consumers.
- Acts as a liaison with IHM providers to confirm IHM delivery.
- Responsible for troubleshooting and correcting simple billing issues with IHM providers.
- Assist Care Managers in completing required telephone contacts with consumers.
- Contributes to and maintains current records as well as documentation in Social Assistance Management System (SAMS) for all case activities.
- Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
Skills on Resume:
- Assessment Proficiency (Hard Skills)
- Accurate Documentation (Hard Skills)
- Efficient Scheduling (Hard Skills)
- Effective Communication (Soft Skills)
- Problem Solving (Soft Skills)
- Team Collaboration (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Technical Proficiency (Hard Skills)
2. Case Aide, Community Care Associates, Peoria, AZ
Job Summary:
- Assist with child/client transportation needs.
- Obtain forms for staff, get consents from parents, and deliver paperwork and other items to parents/caregivers.
- Provide supervision and child care to children in the office, at a community location, at court, etc.
- In collaboration with Community Resource Specialist, facilitate community referrals
- Access resources in Robyn’s Nest for clients/caregivers
- Request and obtain police records from multiple jurisdictions, medical records from hospitals, psychiatric facilities, specialty clinics, etc. and school records, etc.
- Contact caregivers of children and youth who are not compliant with annual medical or dental exams
- Request that the caregiver schedule necessary appointment/s and verify and document appointments that have already occurred
- Obtain CCAP and CPS history from eWiSACWIS and other states.
Skills on Resume:
- Client Transportation (Hard Skills)
- Consent Management (Hard Skills)
- Child Supervision (Soft Skills)
- Community Referral Facilitation (Soft Skills)
- Resource Access (Hard Skills)
- Record Retrieval (Hard Skills)
- Caregiver Contact (Soft Skills)
- Appointment Verification (Hard Skills)
3. Case Aide, Helping Hands Wellness Center, Midland, TX
Job Summary:
- Provide support services to parents including advocacy information and referrals
- Conduct workshops for parents with focus on housing, food stamp, and health benefit applications
- Support the Family Foster Care case planning team
- Escorting families to various appointments
- Managing administrative tasks in collaboration with the FFC Program Director and Assistant Vice President
- Assist Social Workers with the delivery of concrete services, attending court hearings, and supervising visits where appropriate
- Providing individualized orientation, support, referral, and advocacy services by assessing and evaluating client’s distinct needs.
- Transport clients to and from benefit appointments while learning how to navigate different types of social service systems.
- Map community assets and help make referrals to community partners
Skills on Resume:
- Parental Support Services (Soft Skills)
- Workshop Facilitation (Soft Skills)
- Team Collaboration (Soft Skills)
- Family Escorting (Soft Skills)
- Administrative Management (Hard Skills)
- Social Work Assistance (Soft Skills)
- Client Needs Assessment (Hard Skills)
- Client Transportation (Hard Skills)
4. Case Aide, New Beginnings Family Services, Reno, NV
Job Summary:
- Carry out timely pre- and post-arrival tasks to ensure each client is appropriately welcomed on arrival and has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
- Aid with airport pickups, housing setups, and other pre-arrival activities to prepare for newly arriving clients.
- Support efforts to link clients with appropriate post-arrival resources and supports, including educational, health, and social services.
- Assist clients in attaining their established goals, address challenges, and utilize available resources.
- Detail client interactions in accordance with program requirements.
- Input client information in database(s) in a timely and accurate manner and assist with tracking and reporting
- Collaborate effectively with coworkers and partner organizations.
- Build and maintain relationships with area service providers for the benefit of clients.
- Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area.
- May provide interpretation services.
- Actively participate in team meetings, trainings, and other opportunities to coordinate services and build skills.
Skills on Resume:
- Client Onboarding (Hard Skills)
- Logistics Coordination (Hard Skills)
- Resource Linkage (Soft Skills)
- Goal Support Assistance (Soft Skills)
- Client Data Management (Hard Skills)
- Collaborative Teamwork (Soft Skills)
- Network Building (Soft Skills)
- Interpretation Services (Hard Skills)
5. Case Aide, Gateway Community Outreach, Fargo, ND
Job Summary:
- Educate clients on U.S. healthcare and social service systems
- Case documentation and/or clerical work including filing/labeling.
- Communicate client concerns with IRC staff and coordinate service plan with supervisor
- Collect, organize and track all grant related supporting documents including filing/uploading into Box.
- Providing the Task Force Coordinator with support in coordinating monthly, quarterly, and semi-annual Task Force and sub-committee meetings
- Follow up with meeting minutes and any other pending task.
- Active attendance at relevant community meetings as a representative of the IRC and South Florida Human Trafficking Task Force.
- Develop and distribute Task Force weekly communications.
- Ensures accurate, professional, and timely completion of all required reports, logs, notes, and other paperwork
Skills on Resume:
- Client Education (Soft Skills)
- Case Documentation (Hard Skills)
- Service Coordination (Soft Skills)
- Document Management (Hard Skills)
- Meeting Support (Soft Skills)
- Minute Taking (Hard Skills)
- Community Representation (Soft Skills)
- Communication Development (Hard Skills)
6. Case Aide, Sunrise Family Support, Charleston, WV
Job Summary:
- Develop a broader sourcing strategy to target under-represented groups by understanding what great diversity brings to business through targeted campaigns.
- Work with the Early Careers team and business to determine the pipeline of diverse talent to feed programs.
- Engage and create strong relationships with external bodies (schools, colleges, universities and relevant charities)
- Act as the internal contact for all inquiries from external candidates, employees and the Partnership.
- Maintain the Early Careers Engagement calendar of events and coordinate SJP ambassadors to support events
- Manage and host all early attraction initiatives within the Early Careers team
- Work in partnership with the Corporate Responsibility team and employee volunteers
- Promote employability skills workshop delivery in schools, colleges and universities.
- Build strong relationships with internal and external stakeholders
- Provides timely services to all assigned Agency consumers and their families.
Skills on Resume:
- Diversity Strategy (Hard Skills)
- Talent Development (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Inquiry Coordination (Soft Skills)
- Event Coordination (Hard Skills)
- Initiative Hosting (Hard Skills)
- Partnership Collaboration (Soft Skills)
- Workshop Promotion (Soft Skills)