CASE AIDE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Oct 11, 2024 - The Case Aide remains updated on client and family needs by attending seminars, trainings, and conducting research. This role requires experience with at-risk youth and families, ensuring sensitive and effective communication in English. Skills in prioritization, decision-making, and time management are critical, as the position demands working independently while collaborating with the Manitowoc County Human Services Department.
Essential Hard and Soft Skills for a Standout Case Aide Resume
- Client Assessment
- Data Entry
- Documentation
- Resource Knowledge
- Research Skills
- Report Writing
- Training Attendance
- Language Skills
- Technical Proficiency
- Regulatory Knowledge
- Empathy
- Communication
- Problem Solving
- Time Management
- Adaptability
- Interpersonal Skills
- Cultural Sensitivity
- Decision Making
- Team Collaboration
- Conflict Resolution
Summary of Case Aide Knowledge and Qualifications on Resume
1. BS in Social Work with 4 years of Experience
- Understanding and willingness to commit to the agency’s mission, core values, Sanctuary commitments and child welfare best practice standards
- Good organizational and communication skills
- Confident in ability to travel throughout NYC and surrounding area
- Ability to follow directions and implement recommendations.
- Possess creativity in identifying problems and solutions.
- Ability to self-motivate and remain on task.
- Knowledge and compliance with policies and procedures as detailed in the Employee Guide.
- Experience in child welfare and family services.
- Familiarity with using PROMIS and Connections.
2. BS in Psychology with 5 years of Experience
- Bilingual in Spanish, time management and organizational skills
- Ability to work with diverse populations, Team oriented, Overtime
- Ability to enter data, generate reports and create communications from a variety of software programs and databases
- Understanding of basic professional office standards and skills
- Ability to communicate effectively both verbally and in writing
- Ability to remain calm in stressful situations
- Strong writing and communication skills required.
- Ability to communicate in a professional manner using tact and diplomacy when dealing with sensitive situations.
3. BA in Sociology with 7 years of Experience
- Position must keep current on information pertaining to client/family needs through seminars, training, media, text, and research.
- Must have previous experience working with at-risk youth and families.
- Ability to read, speak and write clearly in English.
- Must be able to work cooperatively and collaboratively with Manitowoc County Human Services Department.
- Must maintain client confidentiality.
- Ability to prioritize and make appropriate decisions.
- Ability to work independently and effectively manage time.
- Must possess strong oral and written communication skills.
- Ability to provide culturally, ethnically and gender sensitive services.
- Possess understanding of the dynamics of separation.
4. BS in Human Services with 2 years of Experience
- Experience with at risk population
- Non-judgmental approach and ability to empathize with others
- Self-motivation skills and the ability to work collaboratively
- Dynamic energy, able to multi-task and negotiate multiple demands on attention
- Experience in child welfare and family services preferred including ability to discuss the parameters of services offered by Preventive program and to provide complete and accurately timely written reports.
- Child welfare practice experience, thorough working knowledge of ACS preventive services system.
- Excellent organizational, time-management, follow-up, and administrative skills with attention to detail.
- Self-starter with the ability to work independently, and as a part of a team, in a fast-paced deadline-driven environment.