The Business Unit Director drives a customer-centric culture by deeply understanding customer and market needs and promoting early involvement in the selling process through consultative approaches. Identify new business opportunities to increase market share, and provide strategic recommendations for product portfolio and operating model improvements. Collaborate with key stakeholders to develop robust budget plans, monitor financial performance, and drive go-to-market actions for new services and solutions.
Tips for Business Unit Director Skills and Responsibilities on a Resume
1. Business Unit Director, Lockheed Martin, Bethesda, MD
Job Summary:
- Drive customer-centric culture in the business by strong understanding on customer and market needs.
- Promote early involvement with the customer in selling process and consultative selling approach.
- Identify new business opportunities and drive increase in share of market.
- Prepare recommendations and feedback about significant changes that need to be made to product portfolio and operating model elements to improve performance
- Set targets together with Managing Director and Regional Director
- Help in developing robust budget plans, continuously monitor financial performance and report results
- Drive the business sales and offering development and go-to-market actions of new services and solutions in collaboration with other business stakeholders
- Strategic planning and decision-making and provides recommendations
- Executive level to develop that impact a line of business
- Lead, evaluate, and develop the business team and its professionals.
Skills on Resume:
- Customer-Centric Approach (Soft Skills)
- Consultative Selling (Hard Skills)
- Business Development (Hard Skills)
- Strategic Analysis (Hard Skills)
- Target Setting (Hard Skills)
- Go-to-Market Strategy (Hard Skills)
- Strategic Planning (Hard Skills)
- Team Leadership (Soft Skills)
2. Business Unit Director, Salesforce, San Francisco, CA
Job Summary:
- Continuously manage and implement the New Space team strategy, including its communication within the larger Space Sector.
- Provide overall program management and management of expense budgets (including bid & proposal, sales support, and internal research and development).
- Work with business development and technical leadership within the team
- Capture new business, voice of the customer feedback, and overall product needs.
- Maximize the efficiency of the operation for development and production programs
- Focusing on key operational parameters like On Time to Delivery performance.
- Collaborate with existing Business Units to communicate lessons learned regarding improvements in efficiency across business processes.
- Grow the business by setting and achieving financial objectives
- Pleasing customers and providing employees with an outstanding work experience.
- Control costs, drive efficiency and effectively manage budgets, including active management of all commercial and business risk.
Skills on Resume:
- Strategic Management (Soft Skills)
- Program Management (Hard Skills)
- Business Development (Hard Skills)
- Customer Engagement (Soft Skills)
- Operational Efficiency (Hard Skills)
- Performance Metrics Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Financial Management (Hard Skills)
3. Business Unit Director, JPMorgan Chase & Co., New York, NY
Job Summary:
- Provide a quality product and customer service positive experience that delivers total customer satisfaction
- Respond positively and quickly to customer concerns and correct potential problems before they affect customers
- Prepare, propose, approve and implement the Business Plan
- Prepare, propose, approve annual Budget
- Responsible for achieve Business Plan and Budget results
- Develop people according HR Director Plan
- Assure and apply all the compliance rules of the Group
- Assure and apply the company’s Values Guide
- Continuously develop the activity growth and new businesses assuming the responsibility for increase sales performance
- Develop and management the unit strategic plan by studying technological, commercial and financial opportunities
- Presenting assumptions and recommending objectives
- Accomplish objectives by establishing action plans, budgets, and forecasts
Skills on Resume:
- Customer Satisfaction Management (Soft Skills)
- Problem Solving (Soft Skills)
- Strategic Planning (Hard Skills)
- Financial Management (Hard Skills)
- Talent Development (Soft Skills)
- Compliance Adherence (Hard Skills)
- Ethical Leadership (Soft Skills)
- Business Growth (Hard Skills)
4. Business Unit Director, Chevron Corporation, San Ramon, CA
Job Summary:
- Allocating resources, reviewing progress, making mid-course corrections
- Increase management's effectiveness by selecting, training, coaching, counseling and retaining managers
- Communicating periodically values, strategies, and objectives
- Assigning accountabilities planning, monitoring, and appraising job results
- Developing incentives, developing conditions that promote information and opinions sharing, providing training opportunities
- Establish and implement short and long range departmental goals, business and economic objectives
- Orientate, control and supervise the following direct report functions: Plant Manager, Competitiveness Manager, Human Resources Manager, Quality System Manager, Commercial Coordinator and IT&K.
- Represent and assure high commitment to Safety, Environment, Quality and C continuous Improvement
- Provide daily, weekly and monthly reports and updates to Regional Industrial Director and Regional COO, through both formal presentations and ad hoc discussions
- Build company image by collaborating with customers, outside organizations, and associates
Skills on Resume:
- Resource Management (Hard Skills)
- Leadership Development (Soft Skills)
- Strategic Communication (Soft Skills)
- Performance Management (Hard Skills)
- Incentive Development (Hard Skills)
- Goal Setting (Hard Skills)
- Supervisory Oversight (Hard Skills)
- Compliance Assurance (Hard Skills)
5. Business Unit Director, The Walt Disney Company, Burbank, CA
Job Summary:
- Lead and manage the business unit “Vehicle” with technical and financial responsibility.
- Strengthen and extend local engineering capabilities for vehicle development, integration and CAE
- Ensure successful execution of projects as well as to support business growth.
- Establish strong business growth and ensure the successful execution of projects.
- Employee-, invest-, revenue- and profit planning for the business unit.
- Support sales activities in terms of technical communication and proposal preparation.
- Maintain professional and technical knowledge by attending educational workshops
- Reviewing professional publications, establishing personal networks
- Benchmarking state-of-the-art practices, participating in professional groups.
- Drive establishment of relevant development processes, guidelines and best practices in the business unit.
Skills on Resume:
- Business Unit Management (Hard Skills)
- Engineering Leadership (Hard Skills)
- Project Management (Hard Skills)
- Strategic Planning (Hard Skills)
- Financial Planning (Hard Skills)
- Sales Support (Hard Skills)
- Continuous Learning (Soft Skills)
- Process Improvement (Hard Skills)
6. Business Unit Director, Paramount Global, New York, NY
Job Summary:
- Take over a team of Business Engineers with the consultants they manage.
- Responsible for the development and profitability of profit center within the framework of the objectives set by the Management.
- Responsible for the career management of managers and consultants.
- Participate in the company's Management Committee and report to the Operational Director.
- Lead the business unit and ensure successful deployment of the company strategy.
- Accountable for work winning and delivery within the business unit, to the customers’ scope and specification, in addition to achieving agreed project profitability targets and significant growth agenda.
- Actively lead the business to ensure the delivery of positive economic, social and environmental outcomes for customers and clients.
- Contribute to building and inspiring talented teams across all functions – commercial, technical, design, work winning and finance teams
- Represent and promote SES in the local geography.
- Enforcing ethical business practices, represent the Business Unit every time
Skills on Resume:
- Team Leadership (Soft Skills)
- Profit Center Management (Hard Skills)
- Career Development (Soft Skills)
- Strategic Reporting (Soft Skills)
- Strategic Leadership (Soft Skills)
- Project Management (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Ethical Representation (Soft Skills)
7. Business Unit Director, Ford Motor Company, Dearborn, MI
Job Summary:
- Provide strategic direction, growth and development across PR and Comms team
- Oversees a range of communications-focussed accounts providing support and counsel for account leads (ADs, Assoc Dirs) and a senior strategic contact for clients
- Ensures overall quality of materials developed for PR accounts
- Line management of ADs and Assoc Dirs as require
- Coach team members on personal development and how to lead others
- New business development, including identification of opportunities, leading pitches and supporting leadership team with delivery of credentials
- Effective forecasting and resource management for the PR function, including involvement in recruitment
- Set and maintain excellent levels of client service and instils this within the wider team
- Share best practice, knowledge and ideas with wider team
- Work across functions to develop plans to deliver an outstanding customer experience and drive profitable growth.
Skills on Resume:
- Strategic Leadership (Soft Skills)
- Account Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Team Management (Soft Skills)
- Coaching and Development (Soft Skills)
- Business Development (Hard Skills)
- Resource Management (Hard Skills)
- Customer Service Excellence (Soft Skills)
8. Business Unit Director, Raytheon Technologies, Waltham, MA
Job Summary:
- Stay on top of the latest knowledge on key brands/therapies, competition, industry /regulatory environment and channels (JKN, pharmacies, private hospitals)
- Identify opportunities for growth and mitigate risks.
- Develop business plans for existing portfolio, as well as business case for new launch opportunities, to achieve the Business Unit’s growth ambition
- Ensure optimal access in relevant channels (private and JKN) and competitive positions in the National Formulary
- Drive strong execution of plans as per the agreed Key Performance Indicator.
- Develop Marketing and Sales team capability and build high performing teams
- Providing coaching on leadership and key marketing/sales competencies
- Proactively drive high engagement and morale of the team and Build bench strength and successors in the team.
- Identify opportunities to enhance efficiencies and streamline operations including sales deployment
- Ensure consistent supply through accurate forecasting and taking actions to close any performance gap.
Skills on Resume:
- Market Research (Hard Skills)
- Strategic Planning (Hard Skills)
- Business Case Analysis (Hard Skills)
- Market Access (Hard Skills)
- Execution Oversight (Hard Skills)
- Team Leadership (Soft Skills)
- Coaching and Development (Soft Skills)
- Operational Optimization (Hard Skills)
9. Business Unit Director, Morgan Stanley, New York, NY
Job Summary:
- Assuming a leadership Position and responsible for strategic direction to the BU in areas of Marketing & Sales and ensuring fulfillment of objectives consistent with overall strategy.
- Making business plan and marketing strategy for short term and long term objective, Review and Control
- Formulating & Implementing Marketing Plans ( including policies of Distribution, Pricing) as per budget and forecast and delegation to team members, New Product Development
- Selection, Assessment and Coaching and Motivating Team members, Talent Development and maintenance
- Identify New Opportunities in Market, Making appropriate strategies to counter competitor’s strategies through Market Intelligence
- Liaison Role with Global Team, cross function communication
- Ensure appropriate allocation & utilization of budget/resource
- Ensure budget efficiency, as well as oversight and sign-off of key approvals.
- Adherence to and understanding of GSK code of conduct and other policies for self and team.
- Take proactive and appropriate measures to ensure GSK foundation of Trust is maintained and ensure regular oversight of processes.
Skills on Resume:
- Strategic Leadership (Soft Skills)
- Business Planning (Hard Skills)
- Marketing Strategy (Hard Skills)
- Team Management (Soft Skills)
- Market Analysis (Hard Skills)
- Cross-Functional Communication (Soft Skills)
- Budget Management (Hard Skills)
- Compliance Adherence (Hard Skills)
10. Business Unit Director, Wells Fargo, San Francisco, CA
Job Summary:
- Operating at board level, responsible for the development of the business unit strategy
- Meet company objectives & partnering business development
- Engage both existing and potential clients and support innovative solutions
- Support the Financial Controller in preparation of budgets, forecasts, financial reports
- Line Management of regional general managers, covering a varied and diverse customer base
- Working with the HR Business Partner to support business situations in accordance with company HR practices and policies
- Work with the team to develop a vision, strategic plan, and product roadmap for the Product Lines under direction.
- Responsible for turning these strategies into annual execution plans with required investments, expected revenue outcomes, and leading KPIs.
- Provide strategic direction and leadership to Company Service Product Lines (Service Parts and Extended Service Agreements) for North America
- Help to grow aftermarket business through modernized infrastructure, thoughtful product innovations and business collaborations, and loyalty afforded by customers and consumers.
Skills on Resume:
- Strategic Planning (Hard Skills)
- Business Development (Hard Skills)
- Client Engagement (Soft Skills)
- Financial Management (Hard Skills)
- Leadership (Soft Skills)
- Human Resources Management (Hard Skills)
- Visionary Leadership (Soft Skills)
- Product Management (Hard Skills)
11. Business Unit Director, Johnson & Johnson, New Brunswick, NJ
Job Summary:
- Primary responsibility for BU revenue and ROS commitments, working with the BU Operations
- Manager to ensure customer satisfaction and successful BU financial performance.
- Provide leadership and direction in implementing values, mission, strategy, and its goals and objectives.
- Build and mature all relationships that are critical to success.
- Develop strategies and long-range plans that advance the BUs objectives and promote sustainable revenue, profitability, and expansion.
- Manage and maintain the business unit pipeline to ensure that sufficient qualified opportunities exist to form a viable, sustainable backlog.
- Assure the business unit and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders.
- Establish and clearly communicate BU priorities and strategies to all staff
- Encourage coordination and collaboration between programs and Business Units.
- Provide advice, guidance, and direction to subordinate executives and managers toward professional development.
Skills on Resume:
- Revenue Management (Hard Skills)
- Leadership (Soft Skills)
- Relationship Building (Soft Skills)
- Strategic Planning (Hard Skills)
- Pipeline Management (Hard Skills)
- Brand Management (Hard Skills)
- Communication (Soft Skills)
- Team Coordination (Soft Skills)
12. Business Unit Director, Microsoft Corporation, Redmond, WA
Job Summary:
- Provide financial forecast updates including units, sales, GP1, and EBIT and work with teams
- Establish pricing strategy to maximize growth, profit and market penetration and partner cross functionally
- Create or improve processes for product life cycle management, SKU rationalization, spare parts set-up for new major appliances and compliance engineering changes
- Leverage internal and external relationships to drive strategic agendas and manage relationships with partners and vendors
- Develop new products and services and create a vision for internal vs external service delivery competency
- Select and manage vendors to bridge any gaps and establish a line-up of universal spare parts and service agreements
- Lead consumer insight to steer product development direction for the product roadmap and leverage relevant insights (industry, category, brand, channel, Go to Market, shopper, consumer and account)
- Develop a strategic agenda that drives focus and results
- Collaborate with marketing to develop annual product marketing and brand plans
- Ensure commercialization plans are aligned with product efforts with the correct product feature messaging
Skills on Resume:
- Financial Forecasting (Hard Skills)
- Pricing Strategy (Hard Skills)
- Process Improvement (Hard Skills)
- Relationship Management (Soft Skills)
- Product Development (Hard Skills)
- Vendor Management (Hard Skills)
- Consumer Insights Analysis (Hard Skills)
- Strategic Planning (Hard Skills)
13. Business Unit Director, General Electric, Boston, MA
Job Summary:
- Develop capital investment & outline marketing SG&A investment planning to support NPI
- Support sales team in developing winning channel plans
- Increase penetration in existing channels and explore launching in new channels
- Collaborate with Legal, Compliance and Risk teams for areas such as
- Product testing, claim territory evaluation, structure the legal contract guidelines for commercial business needs ie.
- Execute product maintenance activities like accurate master data management, compliance, claims documentation, packaging etc.
- Identify root cause issues and recommend action plans to drive continuous improvement
- Monitor emerging customer requirements, regulations, and marketplace trends
- Identify new business opportunities and to expand service offerings and targeted customers.
- Promote the corporation through participation and presentations at company, customer, and industry conferences and other events.
Skills on Resume:
- Financial Planning (Hard Skills)
- Channel Strategy Development (Hard Skills)
- Market Expansion (Hard Skills)
- Legal Compliance (Hard Skills)
- Product Maintenance (Hard Skills)
- Problem Solving (Soft Skills)
- Market Analysis (Hard Skills)
- Networking (Soft Skills)
14. Business Unit Director, Goldman Sachs, New York, NY
Job Summary:
- Responsible for execution of commercial plan and customer interface for all assigned products
- Ensure high levels of customer satisfaction through responsiveness, lead time, on time delivery and service
- Extend the usable life of the product line and identify ancillary applications
- Play an active role in business development by partnering with the sales and marketing teams to build a healthy customer backlog.
- Maximize profitability, managing both price and costs
- Accelerate the timing and size of sales transactions
- Provide team with rolling forecasts to allow for effective management of procurement, planning and production activities
- Monitor KPIs to ensure product line(s) are supported and performing
- Responsible for team development and performance management
- Represent companies at trade shows, on sales calls, and all other customer and supplier facing situations.
Skills on Resume:
- Commercial Execution (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Product Life Cycle Management (Hard Skills)
- Business Development (Hard Skills)
- Profit Maximization (Hard Skills)
- Sales Acceleration (Hard Skills)
- Forecasting (Hard Skills)
- Team Leadership (Soft Skills)
15. Business Unit Director, Abbott Laboratories, Abbott Park, IL
Job Summary:
- Lead the product management team with a focus on developing products that meet consumer and customer needs based on market trends and customer-identified requirements.
- Lead product management activities including life-cycle management and implementation
- Lead the development and exploration of business cases for new product concepts and new product channels
- Collaborate with Finance, Sales and Engineering to manage the product line profitability
- Setting pricing and end of product life inventory management.
- Interact and influence regularly with key stakeholders including senior executives, customers, and board members.
- Develop product plan for assigned product categories with consideration of key target market segments and strategic focus delivering product line growth and profitability.
- Lead consumer research to understand trends and unmet consumer needs
- Drive innovative growth within the category.
- Develop a deep understanding of market and competitors
Skills on Resume:
- Product Management Leadership (Soft Skills)
- Product Lifecycle Management (Hard Skills)
- Business Case Development (Hard Skills)
- Financial Management (Hard Skills)
- Pricing Strategy (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Market Analysis (Hard Skills)
- Competitive Analysis (Hard Skills)
16. Business Unit Director, Marathon Petroleum Corporation, Findlay, OH
Job Summary:
- Understanding of the clients’ business and of the key broader factors and trends shaping markets and categories.
- Looks for opportunities to engage in broader business dialogue with clients.
- Drives new business acquisition through targeting key accounts on an ongoing basis.
- Strategically delivers new and ongoing deliverables for clients that would form part of the clients’ business plans that would be implemented tactically or as part of activity calendar.
- Builds strong and enduring relationships with clients, professionally and socially, particularly at the Marketing Director or equivalent level.
- Regularly seeks out ways to add value to the client/ agency relationship.
- Represents the client’s business within the agency.
- Responsible for setting the creative context of the business: knowing what type of advertising the brand needs, understanding what the client thinks he/she wants.
- Creative department’s most senior contact, providing an overall vision and direction for the creative work and ensuring it is set in the correct business context.
- Understands how best to present the agency’s work in a client forum to best effect.
Skills on Resume:
- Client Understanding (Soft Skills)
- Business Development (Hard Skills)
- Strategic Planning (Hard Skills)
- Relationship Building (Soft Skills)
- Value Addition (Soft Skills)
- Representation (Soft Skills)
- Creative Direction (Soft Skills)
- Presentation Skills (Soft Skills)