BUSINESS UNIT LEADER RESUME EXAMPLE

The Business Unit Team Leader directs cross-functional teams to optimize operations and enhance profitability, ensuring the fulfillment of all company and client key performance indicators, including quality, employee retention, and financial targets. This position's responsibilities include maintaining client relationships and compliance with contractual terms, serving as the main liaison for all assigned clients and partners, and leading revenue generation efforts. This role also involves managing business resources, developing staff through mentoring, and coordinating with upper management to address compliance issues and mitigate risks across the organization.

Tips for Business Unit Leader Skills and Responsibilities on a Resume

1. Business Unit Leader, Walmart, Bentonville, AR

Job Summary:

  • Develop, implement and oversee the strategic and annual business plan.
  • Oversee growth in MA, RI, NH, ME and VT
  • Organize, participate in, and actively manage Business Development activities and metrics
  • Oversee business development activities of Group Leaders and Project Managers.
  • Provide management for staff assigned to the Business Unit. 
  • Conduct and be responsible for annual performance reviews in accordance with company policy.
  • Drive project proposals preparation and review while building relationships and coordinate teaming arrangements for project proposal and future success
  • Provide technical management and direction to the Business Unit
  • Develop, implement, and manage annual labor and profit/loss budget for the business unit.
  • Prepare and manage workload projections, monthly revenue recognition, exceptions report and assist with invoicing and collections


Skills on Resume: 

  • Strategic Planning and Implementation (Hard Skills)
  • Regional Management (Hard Skills)
  • Business Development Leadership (Soft Skills)
  • Performance Management (Soft Skills)
  • Proposal Management (Hard Skills)
  • Technical Leadership (Hard Skills)
  • Financial Oversight (Hard Skills)
  • Project and Team Management (Soft Skills)

2. Business Unit Team Leader, Intel Corporation, Santa Clara, CA

Job Summary:

  • Lead cross-functional teams (including both direct and indirect reports) to achieve company goals and drive overall efficiency.
  • Establish and execute plans to drive unit profitability.
  • Ensure consistent achievement of company and client KPIs (profitability, quality, employee retention, etc.)
  • Serve as a main point of contact for all assigned clients and partners.
  • Build effective relationships with clients to sustain or increase revenue.
  • Maintain clear understanding of the statement of work for all assigned client relationships and maintain compliance with all contractual agreements.
  • Manage business unit resources and provide leadership to ensure that production and quality work meets company and client standards.
  • Develop staff through Goal Setting Meetings and Mentoring.
  • Communicate regularly with upper management regarding performance and areas that are out of compliance with contractual agreements
  • Assist with identifying and controlling risks that threaten the achievement of the company’s service commitments and objectives across the organization.

Skills on Resume: 

  • Cross-functional Leadership (Soft Skills)
  • Strategic Planning and Execution (Hard Skills)
  • Performance Management (Hard Skills)
  • Client Relationship Management (Soft Skills)
  • Contractual and Compliance Understanding (Hard Skills)
  • Resource Management (Hard Skills)
  • Employee Development and Mentoring (Soft Skills)
  • Risk Management (Hard Skills)

3. Business Unit Leader, AECOM, Dallas, TX

Job Summary:

  • Provides leadership and strategic direction for a business line for all regions and market sectors across the state
  • Serves as AECOM’s industry leader in the business line and collaborates with peers in other geographies to provide consistent market approaches, leverage technical expertise, ensure client satisfaction and implement best practices
  • Develops a strategic plan to drive strategy, growth, backlog, and sales in defined market sectors and end-markets across the state
  • Manages business development (BD) resources and budget to deliver an acceptable return on BD investment
  • Builds relationships with key clients, funding sources, industry organizations, teaming partners, and stakeholders to identify opportunities and grow the business
  • Attract, develop and retain industry leaders, prominent technical specialists and core team members to strengthen NC delivery team, brand and performance for clients
  • Coordinates and collaborates with other state and regional business line leaders to maximize cross-selling and to offer integrated services to global, geography-wide and regional clients
  • Develops key industry relationships, promotes technical practices, innovation, sharing, and knowledge management
  • Understand, Manage, and Attain key performance metrics for the business, including sales, revenues, profit, and cash flow measures
  • Assumes responsibility for the development and implementation of effective Sales Management planning and policy development.
  • Assumes responsibility for ensuring effective and efficient quality services.


Skills on Resume: 

  • Strategic Leadership (Soft Skills)
  • Industry Knowledge (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Business Development Management (Hard Skills)
  • Relationship Building (Soft Skills)
  • Talent Management (Soft Skills)
  • Collaboration and Integration (Soft Skills)
  • Performance Metrics Analysis (Hard Skills)

4. Business Unit Leader, Comcast, Philadelphia, PA

Job Summary:

  • Set and monitor clear Business Unit goals, delegating appropriate tasks and agreeing deadlines
  • Mentor and develop line reports with continuous attention to succession planning and professional growth
  • Develop and manage a strong, cohesive team with an open communication culture
  • Carry out line management duties & performance reviews in a timely manner
  • Ensure the BU meets client and company expectations
  • Ensure Business Unit operates efficiently
  • Assign resources to projects
  • Coordinate project managers to ensure delivery of client projects are on time, on budget and of required quality
  • Proactively support capacity planning and load balancing in collaboration with other functional teams
  • Monitor KPIs and performance of Business Unit projects, not just team, and report into the monthly management meeting
  • Lead by example when it comes to project management best practice
  • Establish and maintain good communication channels with clients


Skills on Resume: 

  • Strategic Leadership (Soft Skills)
  • Mentoring and Coaching (Soft Skills)
  • Team Management (Soft Skills)
  • Operational Efficiency (Hard Skills)
  • Resource Management (Hard Skills)
  • Project Coordination (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • Client Relations (Soft Skills)

5. Business Unit Leader, Raytheon Technologies, Waltham, MA

Job Summary:

  • Management and oversight of the Business Organization or Business Unit.
  • Provide Management for all staff assigned to the Business Unit.
  • Conduct and is responsible for all annual reviews in accordance with company policy.
  • Prepare and manage quarterly workload projections, monthly recognition revenue report & monthly exception report.
  • Develop, implement and manage annual, labor budget.
  • Assist with proposal preparation and/or review.
  • Assumes responsibility for ensuring the effective administration of Sales Management functions.
  • Effectively supervises personnel, ensuring optimal performance.
  • Assumes responsibility for ensuring professional business relationships are established and maintained with customers, vendors, the business community, and trade organizations.
  • Support in the development of new business with current clients
  • Support the Business Development team in scoping client projects
  • Adhere to and promote company-defined business standards within the team (including ISO, health and safety, employment, data protection etc.)


Skills on Resume: 

  • Leadership and Team Unity (Soft Skills)
  • Financial Management and Reporting (Hard Skills)
  • Strategic Planning and Execution (Hard Skills)
  • Proposal Writing and Review (Hard Skills)
  • Sales Management and Business Development (Soft Skills)
  • Client and Stakeholder Engagement (Soft Skills)
  • Compliance and Standards Enforcement (Hard Skills)
  • Project Management and Coordination (Hard Skills)

6. Business Unit Leader, FedEx, Memphis, TN

Job Summary:

  • Develop and operationalize the strategy & define goals/targets to measure progress in a highly cross functional environment.
  • Build out and identify resources and talent required (both directly and as part of the extended organization) to build and support the Patient Engagement portfolio and strategy.
  • Partner with customers and sales teams to position and drive the PE portfolio, driving early adoption of Nuance technologies with customers and partners globally. 
  • Represents PE at conferences and with Industry analysts
  • Define and promote PE specific offers, leveraging assets in Enterprise & Healthcare.
  • Partner with Global Marketing to maintain intel on key competitors, establish and execute strategies to overcome competitive obstacles in market. 
  • Partners with Sales and Product Marketing to analyze pipeline and drive offerings to drive growth.
  • Build pricing and offering strategies to maximize revenue potential–Provide timely market and competitive assessment, product roadmaps, investment asks to drive growth
  • Provides input to Product Management and Product Marketing related to product capabilities/roadmap and industry market dynamics in support of differentiated (non-commoditized) offerings
  • Manage key Executive customer and partner relationships.
  • Manage PE bookings/revenue. 
  • Develop & manage AOPs and MYPs, closing tracking results to plan/targets and identifying strategies to achieve plan remediation efforts to address gaps.


Skills on Resume: 

  • Strategic Planning and Implementation (Hard Skills)
  • Resource and Talent Management (Hard Skills)
  • Stakeholder Partnership (Soft Skills)
  • Industry Engagement (Soft Skills)
  • Competitive Strategy and Market Intelligence (Hard Skills)
  • Sales and Marketing Collaboration (Hard Skills)
  • Financial and Operational Management (Hard Skills)
  • Executive Relationship Management (Soft Skills)

7. Business Unit Team Leader, Citigroup, New York, NY

Job Summary:

  • Set the goals for the business unit and deliver a comprehensive plan(s) to the executive team for review
  • Develop and manage product/feature roadmaps and ongoing backlog grooming
  • Oversee all daily business directives that pertains to the business unit
  • Work the with Executive Team to develop and implement business, product and market/sales strategies that will be effective
  • Ownership for products and services market performance under the business unit
  • Identify and evaluate needs of product(s), service(s), and partners to ensure success of the business
  • Engage with the community to drive awareness of said products and services to organizations around the world
  • Fosters and maintains an excellent customer relationship with DATAMARK customers in order to enhance customer satisfaction as well as service opportunities.
  • Utilizes the DATAMARK ISO BPMS (Business Process Management System) or site-specific BPMS system to control the operations of assigned site
  • Change Management Procedures are followed
  • Training Materials are up-to-date and effective


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Product Management (Hard Skills)
  • Operational Leadership (Hard Skills)
  • Collaborative Skills (Soft Skills)
  • Market Analysis (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Customer Relationship? Management (Soft Skills)
  • Change Management and Training (Soft Skills)

8. Business Unit Leader, Honeywell, Charlotte, NC

Job Summary:

  • Setting the long- and short-term strategic direction of the business unit while managing the entire product line life cycle from strategic planning to tactical activities.
  • Achieving designated volume, profit and margin targets. 
  • Ultimately held accountable for profitable revenue growth success with assigned customer base.
  • Identify new product opportunities. 
  • Work closely with the Global R&D leadership to define, develop, and maintain the product development pipeline and subsequent commercialization of specific products
  • Maintaining current specifications and approvals. 
  • Monitoring P&L of product categories that are under his/her responsibility.
  • Defines the Business Unit organization structure and staffs appropriately. 
  • Manages the team to effectively support customer contract terms and SLAs.
  • Manages the customer relationship roadmap from a strategic relationship perspective, striving to capitalize on organic revenue growth opportunities.


Skills on Resume: 

  • Strategic Planning and Leadership (Soft Skills)
  • Financial Acumen (Hard Skills)
  • Product Development Insight (Hard Skills)
  • Operational Excellence (Hard Skills)
  • Organizational Development (Soft Skills)
  • Customer Relationship (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Contract and SLA Management (Hard Skills)

9. Business Unit Leader, AT&T, Dallas, TX

Job Summary:

  • Negotiates contract terms and/or amends established contract terms and Service Level Agreements (SLAs) with customers.
  • Exhibits demonstrated successful relationship-building skills with highest-level audiences at more strategic and senior levels within the customer’s organization and within Chase.
  • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials
  • Evaluating options, resolving internal priorities, and recommending equity investments.
  • Develop negotiating strategies and positions by studying the integration of new ventures with company strategies and operations
  • Examining risks and potentials and estimating partners' needs and goals.
  • Closes new business deals by coordinating requirements
  • Developing and negotiating contracts and integrating contract requirements with business operations.
  • Managing both the development and execution of Functional Additives marketing strategy, supporting marketing plans, including product development, pricing, promotions and PR.
  • Supporting products and brands at trade shows when appropriate, industry conferences and partnership meetings.
  • Oversee and cultivate potential partner relationships for products within the various product lines.


Skills on Resume: 

  • Contract Negotiation (Hard Skills)
  • Relationship Management (Soft Skills)
  • Business Analysis (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Risk Evaluation (Hard Skills)
  • Deal Closure (Hard Skills)
  • Marketing Strategy Management (Hard Skills)
  • Partnership Oversight (Soft Skills)

10. Business Unit Leader, Microsoft Corporation, Redmond, WA

Job Summary:

  • Manages all production projects at assigned site in such a way as to meet or exceed the following client and corporate expectations
  • Develops, implements, and maintains budgets for all production projects
  • Coordinates and attends recurring status meetings with clients.
  • Maintains and updates the production portion of the monthly operations metrics to the DATAMARK executive team.
  • Assigns subordinate Managers/Supervisors to projects, including new projects
  • Leads the design of workflow and production processes and is the final approval for those processes
  • Works with the Production staff, Software Development, and IT to improve technical tools and automation in the production areas
  • Determines the productivity standards in such a way that the financial goals of the projects assigned to them are met
  • Creates bonus incentive plans for all production personnel designed to assist in meeting productivity standards
  • Creates and delivers presentations for both clients and executive management that accurately reflect the quality, productivity and financial performance of assigned projects
  • Reviews and approves all billing in organization


Skills on Resume: 

  • Project Management (Hard Skills)
  • Budget Management (Hard Skills)
  • Client Interaction (Soft Skills)
  • Data Analysis and Reporting (Hard Skills)
  • Leadership and Team Management (Soft Skills)
  • Process Improvement (Hard Skills)
  • Standard Setting and Compliance (Hard Skills)
  • Presentation and Communication (Soft Skills)

11. Business Unit Leader, Oracle Corporation, Austin, TX

Job Summary:

  • Responsible for creating and managing a mentoring/succession plan for the production department
  • Identify and develop future production leaders and managers.
  • Assists Commercial Management and Business Development in creating accurate pricing.
  • Participates with Commercial Management and Business Development on RFP’s
  • Capable of conducting the work activities of any of the assigned Assistant Production Managers when necessary
  • Serves as the escalation point above the Assistant Production Managers/Supervisors for the clients
  • Manage the day-to-day production tasks in order to meet both client expectations as well as corporate and financial objectives
  • Mentoring and employee development
  • Represents DATAMARK in every production related situation involving assigned scope of responsibility including to customers, prospective customers, vendors, and any governing authorities
  • Manages and leads production related process improvement initiatives within assigned scope of responsibility and assists with process improvement initiatives within the rest of the operation


Skills on Resume: 

  • Leadership Development (Soft Skills)
  • Strategic Pricing (Hard Skills)
  • Proposal Collaboration (Hard Skills)
  • Operational Versatility (Hard Skills)
  • Conflict Resolution (Soft Skills)
  • Production Management (Hard Skills)
  • Mentoring and Coaching (Soft Skills)
  • Process Improvement Leadership (Hard Skills)