BUSINESS UNIT HEAD RESUME EXAMPLE

The Business Unit Head is responsible for establishing and steering the product, business model, and strategic operations to meet both local and global market demands, including make-or-buy decisions and managing mergers and acquisitions. This role involves shaping the Business Unit to align with business needs, leading team development, and overseeing recruitment with Personnel & Culture. Additionally, the Business Unit Head manages the financial aspects by directing operating budgets, approving investments, and ensuring the Business Unit meets its profit and loss targets.

Tips for Business Unit Head Skills and Responsibilities on a Resume

1. Business Unit Head, Bank of America, Charlotte, NC

Job Summary:

  • Expand the business through increased market penetration and development of new international markets through a combination of direct sales and distribution agreements
  • Expand the business through product extension and innovation
  • Develop marketing concepts and ensure effective implementation
  • Initiate and lead negotiations with licensing and distribution partners
  • Continue to build global brand and intellectual property
  • Ensure customer satisfaction through proactive and effective quality management
  • Ensure B2B and B2C customer satisfaction
  • Recruit, hire, train, and develop a high-performing team locally that will successfully execute the cross-functional company plan in the country
  • Ensure that all business activities are in-line with company policies, procedures and local guidelines
  • Adhere and promote the highest ethical standards and behaviours, including compliance with all applicable laws, policies and regulations
  • Define tender strategy to drive top and bottom line results. 
  • Define complex tender bidding models and provide accurate analyses to drive analytically and commercially the tender business


Skills on Resume: 

  • International Business Development (Hard Skills)
  • Innovation and Product Development (Hard Skills)
  • Strategic Marketing and Implementation (Hard Skills)
  • Negotiation and Partner Management (Hard Skills)
  • Brand and Intellectual Property Management (Hard Skills)
  • Customer Satisfaction Management (Hard Skills)
  • Leadership and Team Development (Soft Skills)
  • Compliance and Ethical Leadership (Soft Skills)

2. Business Unit Head, Cardinal Health, Dublin, OH

Job Summary:

  • Develop and implement both short and long-term strategic growth plans to expand
  • Ensure that key targets are translated into tactical business plans with KPIs that can be monitored for progress and success
  • Continuously review and report on overall business performance against key indicators and objectives
  • Build strong relationships with key stakeholders, customers, government officials, employees, etc
  • Ensure correct focus and direction for sales, operations, production and technology initiatives
  • Coordinate and maximize key business and operational processes 
  • Ensure effective use of time and resources across all business units
  • Drive both innovation and transformation across the organization
  • Make decisions and necessary changes to ensure business progress is in line with strategic plans
  • Recruit qualified team members for key roles to foster success and a continued culture of integrity


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • Analytical Reporting (Hard Skills)
  • Relationship Management (Soft Skills)
  • Cross-Functional Coordination (Soft Skills)
  • Resource Management (Hard Skills)
  • Innovation Leadership (Soft Skills)
  • Talent Acquisition and Team Building (Soft Skills)

3. Business Unit Head, Verizon Communications, New York, NY

Job Summary:

  • Lead, handle, and develop the overall performance of his / her BU, collaborating with Regional teams to set strategy for current and future product portfolio components of BU
  • Delivering sales and profits within agreed budgets, and providing effective leadership of his / her team.
  • Work with BD & Portfolio team to set launching strategies on current and future portfolio opportunities.
  • Devise a long-term strategy for the responsible Business Units product portfolio and fit of organization with market/customer requirements. 
  • Ensure short-term plans/strategies accommodate the long-term thinking as well as changes taking place in the market and respond to customer needs.
  • Actively researches the target market segment in order to assess all opportunities for growth.
  • Oversees marketing strategies for new portfolio pipeline in the long-term view, and performs all business analyses.
  • Budgeting and controlling of sales and marketing expenditure in cooperation with finance. 
  • Develop and control all BU plans, forecasts, and objectives in a given part of the business (sales TGT, A & P budget).
  • Seek and develop innovative ways of identifying and demonstrating the value of Sandoz products to patients and HCPs.


Skills on Resume: 

  • Strategic Leadership (Soft Skills)
  • Budget Management and Financial Acumen (Hard Skills)
  • Strategic Planning for Product Portfolio (Hard Skills)
  • Market Analysis and Business Development (Hard Skills)
  • Agility in Strategic Adaptation (Soft Skills)
  • Marketing Strategy Oversight (Hard Skills)
  • Forecasting and Performance Objectives (Hard Skills)
  • Innovation and Value Demonstration (Soft Skills)

4. Business Unit Head, CVS Health, Woonsocket, RI

Job Summary:

  • Define the product, business model and business plan for the BU.
  • Define and set the operation's performance objectives and targets
  • Define the operation's strategy for being able to deliver products and services (e.g. make or buy decisions)
  • Define the business's strategy for both the local and global markets
  • Oversee the opening or closing of facilities and the operational aspects of mergers and acquisitions so that these activities are completed on time and within budget and with minimal disruption to the organization's day-to-day operations.
  • Size and shape Business Unit to match business needs
  • Lead, guide, evaluate, and develop all people within own Business Unit
  • Set up the team organization by working closely with P&C in the recruitment and selection process.
  • Oversee, monitor, and evaluate the operation's performance.
  • Ensure continual development of Operational and Functional
  • Excellence in the Business Unit (philosophy, people, process, methods and tools)
  • Direct the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources
  • Analyze and approve operational investments that best meet the organization's business needs.
  • Manage Business Unit's business performance (Profit & Loss)


Skills on Resume: 

  • Strategic Planning and Decision Making (Hard Skills)
  • Operational Leadership (Soft Skills)
  • Resource Management (Hard Skills)
  • Performance Management (Hard Skills)
  • People Management (Soft Skills)
  • Operational Excellence (Soft Skills)
  • Investment Analysis (Hard Lunch)
  • Profit and Loss (P&L) Management (Hard Skills)

5. Business Unit Head, UnitedHealth Group, Minnetonka, MN

Job Summary:

  • Achieving sales targets and profit management in the diabetes business unit
  • Develop and implement global business strategy directions
  • Ensure a specific sales strategy for each product promotion and ensure it is clearly communicated to every member of the sales team
  • Lead and motivate the team to achieve the targets that have been set, be it sales, distribution, market share, business development, as well as good relations with customers
  • Effectively manage sales budget and operating budget to maximize business unit profit
  • Analyze monthly sales reports based on actual performance against targets as well as follow up on the analysis and ensure all relevant parties assist in the completion of the follow-up plan
  • Provide an understanding of market conditions and ensure that relevant internal parties understand changing market conditions and impact on the business
  • Monitor supply and sales operations (stock, demand, sales, pricing, payments) between the company and distributors
  • Ensure the accuracy of the monthly sales plan for each brand periodically and consistently
  • Understanding of the Health system and infrastructure, and what can be done to help diabetes patients progress
  • Cooperate with Product Managers in regional offices in the context of developing and validating short-term and long-term plans for a product with the aim of ensuring product consistency and providing an understanding of local conditions


Skills on Resume: 

  • Sales and Profit Target Achievement (Hard Skills)
  • Strategic Business Planning (Hard Skills)
  • Sales Strategy Execution (Hard Skills)
  • Leadership and Team Motivation (Soft Skills)
  • Budget Management (Hard Skills)
  • Performance Analysis and Follow-up (Hard Skills)
  • Market Insights and Adaptation (Hard Skills)
  • Operational Coordination (Hard Skills)

6. Business Unit Head, AmerisourceBergen, Chesterbrook, PA

Job Summary:

  • Setting the strategic direction for the business unit team to secure long-term growth and securing appropriate resource levels to support the strategy
  • Leading the senior-level contact with the account and managing the contact strategy
  • Ensuring delivery of business targets for both short-term and longer-term time frames
  • Maintaining an external perspective to anticipate future marketplace changes, and developing solutions to drive positive results for J&J
  • Maintaining a high-performing motivated team, and taking responsibility for building a talent pipeline within the Customer Team
  • Leading customer projects to deliver the Customer Team's Strategic Pillars
  • Sharing expertise with the broader business to represent commercial priorities
  • Spending time increasing the skills of the customer team (e.g. coaching, constructive feedback, leading training opportunities etc)
  • Ensure that the planned brand strategy is in accordance with market analysis and research
  • Develop both strategic and tactical plans from the diabetes product marketing work plan along with promotional materials and campaign programs
  • Plan and implement regional marketing activities such as congresses, symposiums, and so on
  • Proactively seek new opportunities for business development


Skills on Resume: 

  • Strategic Planning and Execution (Hard Skills)
  • Senior-Level Stakeholder Management (Soft Skills)
  • Performance and Target Management (Hard Skills)
  • Market Insight and Anticipation (Hard Skills)
  • Team Leadership and Development (Soft Skills)
  • Project Management (Hard Skills)
  • Training and Skills Enhancement (Soft Skills)
  • Marketing and Promotional Strategy (Hard Skills)

7. Business Unit Head, JPMorgan Chase, New York, NY

Job Summary:

  • Drive the commercial success and operational excellence of business unit
  • Drive the growth of the assigned product segment in a commercial capacity and ensure new business development
  • Partner with the Global Head of Product and Operations on the design of the product road map and strategy.
  • Drive implementation and execution.
  • Maintain an ongoing client focus, high client renewal rates and IDI scores
  • Product inception, design and commercialization
  • Cascade subject matter expertise through Business Unit and the wider business
  • Maximize the commercial value of the business data assets
  • Deliver presentations to key global clients
  • Grow and develop a strong, highly-performing team
  • Responsible for P&L of the business unit
  • Effectively lead the business unit team and drive successful financial, operational and employee performance results to achieve stated goals for the assigned franchise


Skills on Resume: 

  • Strategic Business Development (Hard Skills)
  • Product Management and Roadset Design (Hard Skills)
  • Client Relationship Management (Soft Skills)
  • Operational Excellence and Implementation (Hard Skills)
  • Data Asset Commercialization (Hard Skills)
  • Leadership and Team Development (Soft Skills)
  • Financial and Performance Management (Hard Skills)
  • Presentation and Communication Skills (Soft Skills)

8. Business Unit Head, Citigroup, New York, NY

Job Summary:

  • Collaborate with the Neuroscience European launch team and drive product adoption within EMA-approved indications in line with local country requirements
  • Deploy a multi-pronged approach that engages key centers, thought leaders, patient societies/associations, and other stakeholders and influencers in the countries of responsibility to support brand goals
  • Responsible for the implementation of the business strategy and aligning local strategy and tactics with the local market conditions, in line with the overall Neuroscience strategy of the EUR/INT
  • Work cross-functionally, locally and globally to support business and cultural goals. 
  • Key internal stakeholders include Medical, MA&R, Legal, Compliance, Patient Advocacy, Government Affairs, Finance Partners, Analytics and Market Insights.
  • Collab with EUR/INT Neuroscience function, create, implement and deliver on brand goals including input into longer-term brand projects in the countries
  • Identify, diagnose and address country-specific performance – course correcting where necessary
  • Contribute to and disseminate understanding of trends and best practices.
  • Monitor ongoing performance and stakeholder feedback in a robust fact-based business review process and identify opportunities for improvement, 
  • Focusing on the development of efficiencies and operational improvements, such as administration efficiency, cost control, revenue management, legal compliance and human resource management.
  • Manage resources (including budget) across the Business Unit


Skills on Resume: 

  • Strategic Collaboration and Leadership (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Business Strategy Implementation (Hard Skills)
  • Cross-functional Teamwork (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Project Management and Execution (Hard Skills)
  • Operational Efficiency (Hard Skills)
  • Resource Management (Hard Skills)

9. Business Unit Head, Ocular Therapeutix, Bedford, Massachusetts

Job Summary:

  • Develop a comprehensive strategy for identifying appropriate sites and physicians for office-based sales of Ocular Therapeutix products.
  • Builds, develops, and leads team and otherwise identifies resources needed to execute the company’s commercial office strategy.
  • Promote Ocular’s products to customers (healthcare providers, administrators, staff, etc.) within physician offices to optimize the implementation and sale of Ocular’s products.
  • Work cross-functionally with multiple internal stakeholders including surgical sales, field reimbursement, strategic accounts, market access, marketing, commercial operations, legal/compliance, etc.
  • Collaborate with sales team to identify and manage targeted physician practices appropriately (avoid undesired overlap, ensure customer needs being met)
  • Lead reimbursement activities to develop pull-through strategies and to provide reimbursement support.
  • Work with Strategic Accounts for contract support where multisite opportunities may exist, and Marketing to identify and create tactics to help drive business.
  • Collaborate with Commercial Analytics to develop proactive account mapping and build a pipeline of opportunities.
  • Initiate training for all staff throughout physician office practices to ensure DEXTENZA is incorporated into protocols and becomes an integral part of the treatment regimen. 
  • Streamline office use in terms of identifying optimal product and patient flow, clinical proficiency and reimbursement.
  • Management within a matrix organization to build teams to effectively execute against customer needs. 
  • Understanding of Ocular’s structure and support opportunities to assist with implementation, maintenance and growth of the business
  • Ensure compliance for all promotional activities and interactions with healthcare professionals.


Skills on Resume: 

  • Strategic Planning and Resource Allocation (Hard Skills)
  • Sales and Promotion Skills (Hard Skills)
  • Cross-functional Collaboration (Soft Skills)
  • Targeted Account Management (Soft Skills)
  • Reimbursement Strategy Development (Hard Skills)
  • Contract and Marketing Strategy (Hard Skills)
  • Analytics and Opportunity Mapping (Hard Skills)
  • Training and Compliance (Hard Skills)

10. Business Unit Head, Kite Pharma, Los Angeles, CA

Job Summary:

  • Maximize the commercial potential of Kite Pharma’s assets
  • Develop and implement strategic/operational plans in collaboration with regional Marketing and Medical Affairs teams
  • Build and execute highly successful product launch plans for pipeline assets within the country
  • Establish strong, effective and optimal working relationships with external bodies (incl. Payers, Patient Associations and Thought Leaders)
  • Take responsibility and accountability to deliver against the agreed commercial and strategic objectives, as well as quality, compliance and risk management in the country
  • Collaborate with cross-functional stakeholders to drive execution and operational excellence
  • Foster an environment of strong collaboration across the local, regional and global organization, balancing the needs of Kite Pharma in the country with those of the broader corporate objectives
  • Lead the cross-functional team providing vision, motivation and support and coaching infrastructure to drive the business and achieve portfolio objectives
  • Partner with market access to identify, develop, propose and execute local reimbursement plans, including alignment with appropriate adaptation of Local pricing, reimbursement and access strategies
  • Support the administration of Kite’s therapies to patients and contribute to the execution of a flawless supply chain process in order to provide a seamless customer experience
  • Facilitate market learning and knowledge sharing to accelerate product commercialization throughout the Local organization


Skills on Resume: 

  • Strategic Planning and Implementation (Hard Skills)
  • Product Launch Expertise (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Leadership and Accountability (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Organizational Integration (Soft Skills)
  • Reimbursement Strategy (Hard Skills)
  • Supply Chain and Customer to Support (Hard Skills)