The Business Support Specialist manages office operations, ensuring efficient processing of incoming and outgoing mail, maintaining records, and ordering necessary materials. This position's responsibilities include performing basic maintenance on office equipment, processing financial requests, and participating in financial activities like month-end counting. Additionally, the specialist supports internal initiatives aimed at reducing waste, greets visitors, oversees safety procedures, and handles communication tasks such as answering phones and managing correspondence.


Tips for Business Support Specialist Skills and Responsibilities on a Resume
1. Business Support Specialist, Salesforce.com Inc., San Francisco, CA
Job Summary:
- Assist in preparation of contract budgets, status reports and financial statements.
- Provide support and serve as fiscal back up for Department Administrator.
- Oversee and assist support staff in the processing and monitoring of grants, contracts and other fiscal activities.
- Interact with University contract administrators and funding agency officers to provide information, resolve problems, and/or coordinate communications.
- Conduct fiscal and operational studies and present findings to Department Administrator, Chair, and Faculty members.
- Review contracts and other legal documents, coordinating execution of the same.
- Review prepared reports for errors or potential problems prior to release to external agencies, University entities, and other parties.
- Perform complex reconciliation of internal records to University financial systems requiring advanced research and corrective actions.
- Recommend strategies, policies and procedures for the development of additional external funding sources
- Develop and communicate planning assumptions and guidelines.
- Serve as backup to the pre-award Grants and Contracts Administrator when needed.
- Engage in appropriate professional development.
Skills on Resume:
- Budgeting and Financial Management (Hard Skills)
- Grant and Contract Management (Hard Skills)
- Problem-solving and Analytical Skills (Hard Skills)
- Communication and Interpersonal Skills (Soft Skills)
- Legal and Contractual Review (Hard Skills)
- Project Management (Hard Skills)
- Policy Development (Hard Skills)
- Professional Development and Adaptability (Soft Skills)
2. Business Support Specialist, PayPal Holdings, Inc., San Jose, CA
Job Summary:
- Serves as a subject matter expert on a regular basis to define and document business and operation’s needs.
- Analyze inter-department processes for efficiencies, including reporting activities and recommend improvements.
- Match inquiry types from various sources and evaluate them against current training offerings or opportunities.
- Identify, research, and find solutions to daily operational problems.
- Documents process changes, operations workflow, and training materials.
- Provide problem resolution and enhancement support for production applications
- Aid with user training and documentation activities
- Identify, research, and find solutions to daily operational problems.
- Define requirements acceptance criteria in line with the department's objectives and needs.
- Participate in priority setting for eRoom initiatives by facilitating discussions with team members, managers, and development teams.
- Work closely with development teams to manage the execution of projects on time and within acceptance criteria.
- Coordinates with multiple teams such as vendors, IT, and Operations by managing the backlog of open tickets.
- Consults with business subject matter experts on a regular basis to define and document business and customer needs.
- Collaborates with other team members in testing new applications to ensure functional requirements are met.
- Participates in systems acceptance testing activities
Skills on Resume:
- Business Analysis and Process Optimization (Hard Skills)
- Problem-solving and Troubleshooting (Hard Skills)
- Documentation and Reporting (Hard Skills)
- Project Management and Coordination (Hard Skills)
- Training and Development (Soft Skills)
- Requirements Definition and Systems Testing (Hard Skills)
- Collaboration and Consultation (Soft Skills)
- Strategic Facilitation (Soft Skills)
3. Business Support Specialist, General Motors Company, Detroit, MI
Job Summary:
- Provide general office support including vacation relief for other office positions
- Maintain appropriate records, files, documentation, etc. (Record retention)
- Open, sort, and distribute incoming/outgoing mail (includes all mail / Fed-Ex/ Postage/etc.)
- Order finished goods, raw materials, OJ, labels, powders, etc.
- Participate in month-end counting and support any other activities associated with month-end
- Perform basic copier maintenance (toner, paper, paper jams) or obtain copier maintenance assistance
- Process donation requests and support sales requests/inquiries
- Maintain door badges for employees and contractors
- Complete special accounts payable (AP) requests
- Scan and code invoices and send to Corp AP
- Support the initiative to war on waste by finding cost savings in ordering, etc.
- Greet walk-in customers/visitors / perform contractor safety as requested
- Review and approve invoices and maintain dock times
- Generate, distribute reports and Order office supplies
- Answer phone, take messages, provide information, or redirect calls
Skills on Resume:
- Administrative Support (Soft Skills)
- Record Keeping and Documentation (Hard Skills)
- Inventory and Order Management (Hard Skills)
- Equipment Maintenance (Hard Skills)
- Customer and Vendor Interaction (Soft Skills)
- Financial and Accounts Payable Support (Hard Skills)
- Cost Management (Hard Skills)
- Communication and Reporting (Soft Skills)
4. Business Support Specialist, The Walt Disney Company, Burbank, CA
Job Summary:
- Deliver PSS Partner, Service Provider, and Alliance communication of new PAR initiatives and requirements
- Work with compliance workstream to ensure that all partners are meeting required metrics
- Launch communication to partners explaining performance metrics
- Establish Partner Communications Process to ensure required PAR capabilities, changes, and compliance requirements are understood and begin sending automated quarterly compliance reports to all partners
- Establish Cadence and Process for Routine Compliance Audits and assign business owners of compliance audits
- Hold training sessions to ensure that all personnel responsible for compliance audits are aware of partner performance metrics
- Update audit procedures as the re-vamped dashboard tool is developed
- Host Juniper and partner training on how dashboard can be leveraged and utilized
- Check on per-partner contractual obligations and work with business owners to align for compliance
- Prepare partner communication and timeline explaining performance measures
Skills on Resume:
- Strategic Communication (Soft Skills)
- Compliance and Metrics Management (Hard Skills)
- Process Development (Hard Skills)
- Training and Development (Soft Skills)
- Audit and Compliance Review (Hard Skills)
- Technical Proficiency (Hard Skills)
- Contractual and Legal Alignment (Hard Skills)
- Project Management (Soft Skills)
5. Business Support Specialist, SAP America, Newtown Square, PA
Job Summary:
- Clean data to understand total loss to Juniper
- Improve Data Discipline in how orders are logged and managed
- Conduct a review of PSS Partner, Service Provider, and Alliance partner's ability to meet defined metrics
- Conduct quarterly audits to ensure only PSS partners are selling PAR
- Continue to track and align PSS Partners in SAP, SFDC & Learning making sure that are correctly identified
- Establish Cadence and Process for Routine Compliance Audits and continue reporting on implementation progress, run ad-hoc analytics
- Work with dashboard team to understand how existing dashboard tools can be used to generate required performance metrics
- Work with the dashboard team to ensure that reports can be generated at the established cadence
- Assess the financial impact of performance measures
- Establish POC at each Theatre to monitor partner compliance and growth and continue reporting on implementation progress, run ad-hoc analytics.
Skills on Resume:
- Data Cleaning and Analysis (Hard Skills)
- Data Management (Hard Skills)
- Partner Compliance Review (Hard Skills)
- Audit and Compliance (Hard Skills)
- System Integration and Tracking (Hard Skills)
- Routine Audits and Reporting (Hard Skills)
- Dashboard Management (Hard Skills)
- Stakeholder Coordination (Soft Skills)
6. Business Support Specialist, ExxonMobil Corporation, Irving, TX
Job Summary:
- Resolves process interruptions in the warehouse management systems on the floor or remotely.
- Interacts and works closely with the operations support team on the floor and provides them with solutions.
- Initiates IT tickets, if needed, to the IT support teams and follows up onto resolution.
- Tackle all problems from the time are detected, throughout resolution and closing in to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented.
- Responsible for full Problem Management Lifecycle (Record, Classify, Prioritize / Investigate and Diagnose / Resolve Problem / Close Problem).
- Ensures the reliability and continuity of the warehouse management system processes and IT equipment by providing idea’s for improvement.
- Aligns IT and operational teams into a workable solution
- Act as SME for the warehouse management systems.
- Contributes to root cause investigations of quality issues assesses system and process impacts of change controls.
- Interacts with cross-functional teams and participates in projects for new product introductions, cost-improvements, equipment and infrastructure changes, system introductions/upgrades/enhancements etc,
Skills on Resume:
- Problem-Solving Skills (Hard Skills)
- Technical Proficiency (Hard Skills)
- Project Management (Hard Skills)
- Communication Skills (Soft Skills)
- Collaboration and Teamwork (Soft Skills)
- Analytical Skills (Hard Skills)
- Initiative and Follow-through (Soft Skills)
- Adaptability and Learning (Soft Skills)
7. Business Support Specialist, Procter & Gamble Co., Cincinnati, OH
Job Summary:
- Participates in system solution design meetings & workshops.
- Executes UAT and provides documentation in HP ALM, assists in drafting of WI and SOP’s and other compliance documents.
- Maintains configuration tables in the warehouse management systems ( for IT devices, process parameters, instructions, templates etc)
- Assures access to users to the different platforms, servers, user-groups etc.
- Executes access reviews and access compliance actions.
- Actively seek opportunities to procure customer feedback, develop relationships with the customer base, and identify sales opportunities
- Understand, share and lead customers on industry best practices and company processes
- Act as a primary contact for business partners, and facilitate flow of information to sales and other internal departments
- Field and coordinate sample requests across all facilities
- Spearhead new customer onboarding including ERP and online account set up, liaise with other departments
- Field, resolve, and log customer complaints, facilitate internal communications, and provide resolution and credit to the customer
- Adhere to company's current master safety rules at all times
- Field calls and emails for all facilities, and departments,
Skills on Resume:
- System Solution Design Participation (Soft Skills)
- User Acceptance Testing (UAT) Execution (Hard Skills)
- Configuration Management (Hard Skills)
- Access Management (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Industry Best Practices Leadership (Soft Skills)
- Customer Onboarding and Support (Soft Skills)
- Safety and Compliance Adherence (Hard Skills)
8. Business Support Specialist, Berkshire Hathaway Inc., Omaha, NE
Job Summary:
- Review and process orders from all TBC sites, ensuring that meet requirements for production, shipping and profitability
- Control and monitor freezer inventories, and review origin facilities for each order, to ensure efficient and cost-effective order fulfillment
- Maintain accurate and precise inventory files, and identify deficiencies to resolve shortages
- Coordinate with Production and Shipping Managers at each facility and third-party storage facilities
- Work with Supply Chain to determine outbound freight and transportation costs with approved suppliers
- Monitor and resolve system processing errors, including EDI and other imports
- Develop a deep knowledge of products by facility and customer
- Support Production Planning and Senior Business Support/Development Specialist
- Support phased implementation and development of ERP system updates and manage day-to-day housekeeping for ERP and associated applications.
- Demonstrate a positive attitude, and commitment to delivering the highest standards of the customer experience at all times, rooted in the company's mission, vision and values.
- Exemplify the ability to actively listen to business partner needs and take action on information gathered and analyzed
Skills on Resume:
- Order Review and Processing (Hard Skills)
- Inventory Management (Hard Skills)
- Cross-Functional Coordination (Soft Skills)
- Cost Management (Hard Skills)
- System Error Resolution (Hard Skills)
- Product Knowledge Development (Hard Skills)
- ERP System Management (Hard Skills)
- Communication and Customer Service (Soft Skills)
9. Business Support Specialist, Adobe Systems Incorporated, San Jose, CA
Job Summary:
- Planning, coordination, execution, and policy development activities associated with administrative, management, and operation activities.
- Managing meetings, briefings, ceremonies, conferences, seminars, training sessions, and working groups.
- Develop implementing instructions and/or standard operating procedures for the position/division assigned.
- Respond to organizational needs and identify opportunities for proactive engagement.
- Assign actions, synthesize information, and draft or review responses.
- Prepare and coordinate for executive-level signature, MOUs/MOAs, Concepts of Operations, policy, and operational memorandums, directives and regulations, and other correspondence.
- Coordinate Department of Defense directives and Agency regulations and manuals across various communities.
- Compile briefings, draft/edit bulletins, make copies, create briefing slides, and manage division/group calendars.
- Draft, process, review, assemble, track and catalog staffing packages.
- Prepare travel orders, itineraries, and travel claims using Department of Defense-identified systems/databases.
- Meet deadlines, and complete assignments or actions in accordance with established processes and procedures.
Skills on Resume:
- Project Management (Hard Skills)
- Procedural Development (Hard Skills)
- Strategic Communication (Soft Skills)
- Documentation and Compliance (Hard Skills)
- Task Coordination (Soft Skills)
- Administrative Support (Hard Skills)
- Travel and Logistics Defenslogistics (Hard Skills)
- Time Management (Soft Skills)
10. Business Support Specialist, Uber Technologies Inc., San Francisco, CA
Job Summary:
- Manage all aspects of the process for faculty and staff recruitment including preparing the position requisitions, justifications, position classification questionnaire,
- Posting of position, selection of candidates, interviews, salary recommendations, offer to candidate, worksheet and approval of hire and preparation of offer letter.
- Load faculty recruitment documents into SharePoint.
- Arrange and oversee faculty candidate visits, including planning and preparing itineraries, tracking visits, and travel arrangements.
- Assist with faculty and staff onboarding.
- Administer, manage prepare, verify, and approve payroll through Time and Labor for Monthly and Bi-Weekly employees.
- Correct timesheets input missing time and adjust leave.
- Prepare and execute all additional documentations such as extra compensation, additional pay forms, rosters for pay, online check request.
- Provider customer service assistance to employees regarding questions on pay stubs, retirement, leave accruals, changing accounts, benefits, etc.
- Provide backup assistance to the credentialing coordinator for the Department.
- Creation of quarterly department newsletter, community events and assist on development projects.
- Maintain calendars, by scheduling meetings, taking minutes, if needed and ensuring faculty members and the Administrator has need documents.
- Assist fiscal office and clinical trials division with administrative support.
Skills on Resume:
- Recruitment and Hiring Management (Hard Skills)
- Documentation and Data Management (Hard Skills)
- Event Coordination (Soft Skills)
- Onboarding Support (Soft Skills)
- Payroll Administration (Hard Skills)
- Customer Service (Soft Skills)
- Support for Credentialing Processes (Hard Skills)
- Administrative and Organizational Support (Soft Skills)
11. Business Support Specialist, Intel Corporation, Santa Clara, CA
Job Summary:
- Assists Department Chairs and Business Manager in business and fiscal administration for the departments
- Researches and analyses atypical/complex data and prepares reports (e.g., budget, revenue), noting key issues and patterns in the data
- Performs a variety of independent, specialized business support duties for the College
- Executes, documents and reports on business and fiscal operations
- Oversees scholarship utilization for the Center, liaising with Student Financial Aid and departments
- Reports on utilization to Deans and Business Manager
- Oversees and/or performs a range of diverse administrative activities and serving as a central liaison in the resolution of a variety of day-to-day matters concerning the departments
- Serves as a supervisor of Business Support Specialist II and I team members where applicable
- Impacts the quality, timeliness and effectiveness of the team and/or the College’s work through planning, organization and coordination
- Mentors team members, plans and, in some cases, delivers training to team or College in groups or one-on-one
- Acts as a key resource in answering questions related to budget
Skills on Resume:
- Financial Analysis and Reporting (Hard Skills)
- Administrative Expertise (Hard Skills)
- Strategic Planning and Organization (Soft Skills)
- Stakeholder Engagement and Communication (Soft Skills)
- Supervisory and Leadership Abilities (Soft Skills)
- Problem Solving and Decision Making (Soft Skills)
- Reporting and Documentation (Hard Skills)
- Educational Training and Development (Soft Skills)
12. Business Support Specialist, Chevron Corporation, San Ramon, CA
Job Summary:
- Ensures monthly overviews and other reporting deadlines are met
- Identifies possible risks and opportunities, suggesting strategies to mitigate risks
- Guides purchasing approvals for the departments, ensuring adherence to budget, spending guidelines, and other policy and procedural considerations
- Independently solves routine and complex problems and identifies new, less obvious solutions
- Ensuring team integrates with others to accomplish area objectives and using discretion to modify work practices and processes to achieve results or improve efficiency
- Maintains department fiscal and HR files, researches and assists with answering questions related to employee history
- Prepares and performs fiscal and HR transactions including but not limited to CEs, BCMs, turnarounds, JED changes, and PCEs
- Initiates payroll/personnel transactions including but not limited to ePAFs, PAFs and APFs
- Possess knowledge of UM Collected Rules and Regulations and investigates related questions
- Assists Business Manager with complex special projects
Skills on Resume:
- Time Management and Reporting (Soft Skills)
- Risk Management (Soft Skills)
- Financial Stewardship (Hard Skills)
- Problem-Solving (Soft Skills)
- Collaboration and Efficiency Improvement (Soft Skills)
- Record Keeping (Hard Skills)
- HR and Fiscal Transactions (Hard Bad Skills)
- Regulatory Knowledge and Compliance (Hard Skills)
13. Business Support Specialist, General Electric Company, Boston, MA
Job Summary:
- Performing a variety of administrative support functions supporting the Talent Acquisition and larger Human Resources team with typical focus on report generation, data tracking and other back-office work requests related to business needs
- Work on assigned administrative, research and data entry projects supporting human resources team functions in a timely and accurate manner adhering to department policies, procedures, and guidelines
- Assist with the development and management of employment branding/diversity initiatives to attract talent to Intrado in the markets we serve
- Develop an understanding of team programs that are supported and become comfortable with communicating various data items as necessary
- Act as a subject matter expert and assist with questions, quality audits, and training
- Troubleshoot client or business unit team administrative or documentation issues and assist with ensuring effective resolutions
- Assist team members with business unit specific reports and training on reporting cycle to generate and distribute administrative sales support reports
- Assist in the process of streamlining support team activities and integration of shared tools
- Establish and maintain a professional relationship with team members, clients, and department contacts
- Creates Billing Specialists and Collectors, handles payment application questions/issues that arise, as well as determining access to the ARBI module vs. the use of University Shared Services.
- Answer in-bound calls that come through the main office phone number.
- Responsible for answering the institutional loan, refunds, & A/R email accounts, and assisting with walk-in traffic.
Skills on Resume:
- Administrative Proficiency (Hard Skills)
- Project Management (Soft Skills)
- Employment Branding and Diversity Initiatives (Soft Skills)
- Data Communication (Hard Skills)
- Problem-Solving (Soft Skills)
- Reporting and Analytical Skills (Hard Skills)
- Process Improvement and Integration (Hard Skills)
- Communication and Relationship Management (Soft Skills)
14. Business Support Specialist, Ford Motor Company, Dearborn, MI
Job Summary:
- Oversee the monthly collection process for students who are no longer enrolled and owe an outstanding balance.
- Oversees the bad debt recovery process as accounts are paid/returned from the collection agency.
- Reporting adjustments to collection agency if payments are received internally and reviewing the monthly collection agency invoices prior to processing payment.
- Responsible for completing necessary steps related to Student Financials PUM/Bundle Testing that impact the monthly collection process and/or bad debt.
- Process a daily query within myZou and review results, determining whether or not payments have been made on accounts that have been written off.
- Review non-enrolled payment agreements on a monthly basis to determine whether or not the agreements are current.
- If/when payments are not met, agreement is voided and the account is subject to being referred to an outside collection agency.
- Overseeing various reconciliation tasks that may be tied to the following student accounts receivable, institutional student loans , student health insurance, third party billing, cash/ACH deposits, and outside collection agencies.
- Handles the first tier of escalated calls regarding student loan collections, inquiries, and transcript requests.
- Reviews loan status and updates accounts accordingly.
- Handles the first tier of escalated calls regarding Accounts/Receivable & Billing inquiries.
Skills on Resume:
- Debt Collection Management (Hard Skills)
- Financial Reporting and Adjustment Handling (Hard Skills)
- Software Proficiency (Hard Skills)
- Contract and Agreement Management (Hard Skills)
- Testing and Implementation (Hard Skills)
- Reconciliation Tasks (Hard Skills)
- Customer Service and Dispute Resolution (Soft Skills)
- Loan and Account Status is Management (Hard Skills)
15. Business Support Specialist, Johnson & Johnson, New Brunswick, NJ
Job Summary:
- Obtains, completes and submits initial Invoice to National Accounting Center on all client invoices.
- Coordinate and obtain required supporting documentation from Client Servicing team to submit invoices including all risk allocations, for all applicable tax calculations.
- Tracks all Renewal expiry lists to ensure premiums are processed no more than 5 business days after inception date.
- Support month end processing – anticipated billings completed as necessary
- Create and manage customized reports to support month end activities and daily operations
- Update Epic Business Application with all Invoicing documentation
- Processes requests for all new carriers through Market Security
- Stays on top of all government regulations related to issuing taxes on premium (licensed and unlicensed).
- Manages Tax forms and resources and communicate all ongoing changes.
- Business Champion on EPIC and manages training for all new hires
- Support National Accounting Team with any cash on account questions.
Skills on Resume:
- Invoice Management (Hard Skills)
- Documentation Coordination (Hard Skills)
- Data Tracking and Reporting (Hard Skills)
- Financial Software Proficiency (Hard Skills)
- Process Management (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Training and Development (Soft Skills)
- Team Support and Communication (Soft Skills)
16. Business Support Specialist, JPMorgan Chase & Co., New York, NY
Job Summary:
- Provides administrative support to the Division Director and others including travel activities and calendar coordination
- Coordinates with Division staff to assist in the submission of timecards, electronic leave requests and travel vouchers.
- Coordinates with Division staff on ordering, purchasing and maintaining office supplies.
- Assists in reconciliation of p-card statements.
- Provides assistance with work orders for facilities changes.
- Provides support for meetings with external stakeholders and internal staff as requested including creating and distributing meeting invitations, agenda, teleconference information and other materials
- processes work orders to ensure proper room preparation for meetings
- Assists with travel arrangements including hotel reservations, preparing directions and reserving vehicles.
- Assists the Division Director and Bureau Chiefs in the development and tracking of work plans, Learning & Development plans for the division
- tracking spreadsheets for ongoing projects and compliance inquiry activities.
- Assist with the preparation, scanning, mailing of general correspondence.
- Process outgoing mail and packages including and/or scanning letters and routing copies of correspondence and receiving mail.
.
Skills on Resume:
- Administrative Coordination (Soft Skills)
- Time Management (Soft Skills)
- Procurement and Inventory Management (Hard Skills)
- Financial Reconciliation (Hard Skills)
- Facilities Management Support (Hard Skills)
- Meeting Coordination (Soft Skills)
- Travel Arrangements (Hard Skills)
- Correspondence Management (Hard Skills)
17. Business Support Specialist, AT&T Inc., Dallas, TX
Job Summary:
- Track and maintain the status of multiple funding programs and report on all active efforts.
- Work with Service Delivery team to track and maintain the status of multiple services projects.
- Engage with customers to identify opportunities following service engagements
- Work with technical teams to understand the solutions being presented and maximize the adoption of various
- Develop and sustain strong ongoing relationships with customers.
- Manage select vendor incentive and bonus programs
- Rebate projections, invoicing, payment reconciliation and reporting.
- Track and maintain records on vendor certifications, specializations, authorizations, agreements and incentives in alignment with programs.
- Participate in vendor audits.
- Apply project management techniques to manage vendor requirements/agreements and ensure compliance.
- Files outgoing regulatory correspondence in the E-Reg database system.
- Provides support for the Water Restriction Hotline, and the Regulatory Support Customer Service Line.
- Creates items and sends correspondence on behalf of the District for each of these customer service lines
Skills on Resume:
- Program and Project Management (Hard Skills)
- Service Delivery Coordination (Hard Skills)
- Customer Engagement and Relationship Management (Soft Skills)
- Vendor Management (Hard Skills)
- Regulatory Compliance and Reporting (Hard Skills)
- Technical Liaison (Soft Skills)
- Audit Participation (Hard_ Skills)
- Communication and Correspondence Management (Soft Skills)
18. Business Support Specialist, Wells Fargo & Company, San Francisco, CA
Job Summary:
- Obtain and manage service, supply and equipment orders from NSS staff by forwarding orders to vendors, monitoring and expediting orders
- Coordinate with vendors to obtain quotes, confirm product availability, place orders, provide delivery instructions
- Confirm delivery of products and services according to established contract terms and Board policies.
- Prepare purchase orders in adherence with CPS Board policies and procedures, obtaining recommendations for substitute items
- Routinely monitor order statuses, following up with key stakeholders to expedite approval of purchase orders or delivery of products and services
- Maintain familiarity with vendor contractual pricing terms.
- Research and maintain vendor price lists to ensure that the department obtains the best pricing.
- Communicate with vendors to resolve order issues, escalating to the Business Operations Manager
- Coordinate with vendors and the NSS Equipment Team to ensure proper tagging and tracking of capital assets.
- Process employee expense reimbursement requests in adherence with Board processes and procedures.
- Track the status of approved reimbursement requests and coordinate with the Disbursements team to ensure timely processing of payments.
Skills on Resume:
- Vendor Relationship Management (Soft Skills)
- Purchase Order Management (Hard Skills)
- Contract and Policy Compliance (Hard Skills)
- Order Tracking and Expediation (Hard Skills)
- Negotiation and Cost Management (Hard Skills)
- Problem Resolution (Soft Skills)
- Asset Management Coordination (Hard Skills)
- Financial Processing (Hard Skills)
19. Business Support Specialist, Bank of America Corporation, Charlotte, NC
Job Summary:
- Manage the full accounts payable cycle from receipt of invoices to payment processing
- confirming delivery of products and services, viewing receiving/shipping documents for accuracy, authorizing invoices, matching purchase orders, and reconciling payments.
- Verify receipt of products and services by comparing services/items received to services/items ordered, resolving billing, servicing and shipping errors with vendors.
- Communicate with vendors to resolve invoice discrepancies, escalating to the Business Operations Manager
- Coordinate with the Disbursements team to ensure timely and accurate payment of invoices.
- Work to resolve payment discrepancies
- Routinely monitor payment statuses and respond to vendor inquiries.
- Maintain records of all accounts payable documents.
- Partner with the Business Operations Manager to identify and implement process improvements.
- Process cash receipts and accounts receivable transactions.
- Assist team with gathering documents and support for audits
- Submit and respond to requests for cash handling services such as coordinating armored car pickup requests,
Skills on Resume:
- Accounts Payable Management (Hard Skills)
- Analytical Skills (Hard Skills)
- Communication and Vendor Relations (Soft Skills)
- Coordination and Collaboration (Soft Skills)
- Problem-Solving Abilities (Soft Skills)
- Records Management (Hard Skills)
- Process Improvement (Hard Skills)
- Cash Handling and Receivables Processing (Hard Skills)
20. Business Support Specialist, Dell Technologies, Round Rock, TX
Job Summary:
- Mailing bank deposit bags and envelopes to cafeteria staff and processing requests to repair deposit safes.
- Manage banking and cash handling service requests via the Service NOW portal, updating the system and maintaining status updates on all requests.
- Manage the district’s inventory of cafeteria safes.
- Maintain adequate records of health inspection reports, following up on missing reports
- Track health inspection reports and provide a list of sites requiring annual health inspections twice per year.
- Review invoices for inspections, reconciling amounts owed by NSS and the Facilities departments.
- Perform general administrative task such as scheduling meetings, taking notes during meetings and processing mail for the office.
- Coordinate travel arrangements for NSS staff.
- Maintain the department’s supply cabinet.
- Keep all information accessible by sorting and filing documents electronically.
- Process budget transfers in the district’s Enterprise Financial System - Oracle
Skills on Resume:
- Financial Management (Hard Skills)
- System Management (Hard Skills)
- Inventory Management (Hard Skills)
- Record Keeping (Hard Skills)
- Administrative Skills (Soft Skills)
- Communication and Coordination (Soft Skills)
- Analytical Skills (Hard Skills)
- Digital Literacy (Hard Skills)
21. Business Support Specialist, Square Inc., San Francisco, CA
Job Summary:
- Purchase supplies and equipment through Show Me Shop or non-catalog requisitions and/or other department purchases utilizing One-Card.
- Assist departments with conference travel such as book flights, hotels, car rentals, on-ground transportation, and general conference registration and prepare itineraries.
- Assist with updates to the SHP department websites and/or any department Facebook pages upon request.
- Assist departments with Surplus items, and submit work orders to Campus Facilities and/or DoIT.
- Alternate mail duties with other staff members (s), pick-up and delivery for all departments.
- Parking requests, ensure that the General Requests queue and calendar
- Take meeting minutes for department meetings as requested.
- Make copies, scan documents, assist faculty with various projects
- Involve word processing, creating spreadsheets, research and contact with departments across campus.
- Serve as primary responsible party for processing credit card payments to SHP.
- Assigned, and complete work in accordance with office service deadlines.
- Cross-train with other staff members to improve all areas of job knowledge.
- Prepare PCEs, CEs, TREs, and ISEs
Skills on Resume:
- Procurement and Financial Management (Hard Skills)
- Travel Coordination (Hard Skills)
- Digital Literacy and Web Management (Hard Skills)
- Logistical Support (Hard Skills)
- Administrative Support (Hard Skills)
- Communication and Coordination (Soft Skills)
- Technical Proficiency (Hard Skills)
- Cross-training and Team Collaboration (Soft Skills)
22. Business Support Specialist, IBM Corporation, Armonk, NY
Job Summary:
- Performs a broad and diverse set of administrative tasks that support business needs.
- Greets customers address citizen inquiries and determine best course of action.
- Processes invoices, receives and processes RFP's, contracts, and bids.
- Serves as an administrative resource for department vendors, contractors, and equipment leases.
- Tracks expenditures, manages petty cash and other budget management processes and procedures.
- Takes deposits, mail, etc from Library and Museum to Littleton Center daily.
- Coordinates or oversees department programs, projects and processes.
- Conducts research, compiles data and prepares documents for consideration and presentation.
- Reads and analyzes incoming memos, submissions, and reports
- Investigates and resolves more complex issues.
- Notification and tracking of internal awards.
- Prepare PO and non-PO vouchers.
Skills on Resume:
- Procurement and Financial Management (Hard Skills)
- Travel Coordination (Hard Skills)
- Website and Social and Media Management (Hard Skills)
- Facility and Inventory Management (Hard Skills)
- Administrative Support (Hard Skills)
- Communication and Coordination (Soft Skills)
- Financial Documentation Preparation (Hard Skills)
- Cross-training and Team Collaboration (Soft Skills)
23. Business Support Specialist, Verizon Communications Inc., New York, NY
Job Summary:
- Prepares reports, files, legal documents, or memorandum.
- Audits and reviews files and documents before dissemination.
- Assists with the coordination of activities within and across the organization.
- Trains others in the area of assignment.
- Recognizes, initiates, and leads improvement activities.
- Drafts, edits or recommends new policies and procedures.
- Serves as a resource to others for the resolution of complex administrative issues.
- Manages department requests for information and ensures that confidential information
- Assists receptionists with tasks including lunch coverage.
- May lead or supervise others.
- Serves as a primary organizer for the annual Craft Fair, including vendor management and logistics.
- Preparation of various finance and business reports assisting in budget planning and forecasting.
Skills on Resume:
- Administrative Expertise (Hard Skills)
- Project Coordination (Soft Skills)
- Training & Development (Soft Skills)
- Process Improvement (Soft Skills)
- Policy Drafting (Hard Skills)
- Problem Resolution (Soft
- Leadership & Supervision (Soft Skills)
- Event and Financial Management (Hard Skills)