BUSINESS SUPPORT SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Oct 05, 2024 - The Business Support Specialist role requires strong communication skills, the ability to work autonomously, and extensive experience in interpreting and managing legal and property documents. This position involves thorough research, effective report preparation, and maintaining precise records, leveraging basic computer skills and a deep understanding of property acquisition laws and negotiations. Additionally, the specialist will establish and uphold productive relationships with colleagues, property owners, and the public, ensuring compliance with departmental standards and legal frameworks.

Essential Hard and Soft Skills for a Standout Business Support Specialist Resume
  • Data Analysis
  • Project Management
  • Technical Writing
  • Microsoft Office Proficiency
  • CRM Software
  • Financial Reporting
  • Process Optimization
  • ERP Systems Knowledge
  • Compliance Auditing
  • Budget Management
  • Communication
  • Problem Solving
  • Adaptability
  • Teamwork
  • Organizational Awareness
  • Customer Service
  • Conflict Resolution
  • Time Management
  • Attention to Detail
  • Proactive Thinking

Summary of Business Support Specialist Knowledge and Qualifications on Resume

1. BA in Business Administration with 3 years of experience

  • Fluency in English (min B2/C1)
  • Prior business support or customer service type of experience
  • Ability to follow complex, global processes
  • Experience working in a fast-paced global environment balancing competing priorities
  • Experience working across functions and geographies
  • Ability to communicate effectively and confidentially with local and global leaders
  • Agility, flexibility, and adaptability to meet changing business demands
  • Good listening and learning skills
  • Ability to prioritize daily work and strong teamwork
  • A high degree of personal credibility when interfacing with organizations internal and external to AZ
  • Experience of working in an administrative role
  • Physical hazards from traffic and driving in varying weather conditions may be present.
  • Meetings or project requirements involve working evenings or weekends

2. BA in Business Management with 4 years of experience

  • Experience in Communicating effectively with a wide variety of individuals orally and in writing.
  • Able to work independently with a minimum of instructions.
  • Experience in Understanding and executing oral and written instructions.
  • Able to locate, read and interpret title reports, legal documents, maps, plans, sketches, and legal descriptions.
  • Experience in Conducting thorough research on property-related matters utilizing a wide variety of resources.
  • File a variety of materials according to departmental standards.
  • Experience in preparing reports of activities.
  • Experience in establishing and maintaining effective working relationships with co-workers, property owners and the public.
  • Basic principles and methods of negotiating, appraising, and determining ownership of property rights.
  • Laws and procedures pertaining to the acquisition of land property descriptions, transactions, and title records.
  • Standard systems of filing real property records.
  • Basic computer skills including Microsoft Office Suite (MS Word, PowerPoint, and Excel).

3. BA in Communications with 2 years of experience

  • Experience in human resources preferred
  • Experience working in a fast-paced and matrixed management environment preferred
  • Experience supporting hourly employees required
  • Experience working in the manufacturing, logistics, and/or warehouse industries preferred
  • Proven ability to build credibility and relationships with employees at all levels of the organization
  • Additional experience working within an office environment including administration, facilities management, finance, and/or health and safety preferred
  • Excellent communication and interpersonal skills
  • Organizational skills, with the ability to multitask and prioritize
  • A pro-active, pragmatic and creative approach to problem-solving
  • Ability to work autonomously with little direction
  • Comfortable collaborating with peers remotely and in other site locations

4. BA in Information Technology with 5 years of experience

  • Fluency in English and Arabic
  • Customer support experience
  • Experience in providing technical support and basic technical troubleshooting to users or businesses is preferred
  • A customer support-oriented attitude, with a knack for helping others 
  • Comfortable working with computers and phones and the ability to work with multiple systems and the ability to learn and adapt to new ones
  • Exceptional grammar and typing accuracy skills (high attention to details)
  • Ability to focus in a dynamic work environment and thrive while responding to evolving product inquiries
  • Great judgment and ability to problem-solve both with peers and independently
  • Friendly proactive attitude and great communicator in challenging situations
  • Good multi-tasking and typing skills 
  • Strong written and verbal communication skills with the ability to collaborate with staff of all levels.
  • Integrity and tact when dealing with confidential information and sensitive situations.
  • A wide degree of creativity and independent thinking with a demonstrated ability to follow tasks through to completion in a fast-paced environment.

5. BA in Economics with 2 years of experience

Excellent listening, presentation, and interpersonal skills.

Ability to influence others and build strong partnerships.

Ability to deal with a broad range of people.

Ability to synthesize complex or diverse information and collect and research data.

Experience in using intuition and experience to complement findings, and develop workflows and procedures from the results. 

Ability to balance team and individual responsibilities

Exhibits objectivity and openness to others' views

Experience in giving and welcomes feedback

Experience in contributing to building a positive team spirit.  

Experience in putting the success of team above own interests. 

Ability to build morale and group commitments to goals and objectives