• Maintain vendor-developed and internally-developed applications, including applicable integrations.
• Effectively operate in a mixed support/development role
• Balance the Information Technology department’s mission of delivering operational excellence to customers with an ongoing need to progress development work forward.
• Develop maintenance plans for DRA-managed applications
• Identify the appropriate tasks, scheduling, and necessary resources.
• Provide recommendations in the areas of work optimization, operational efficiency, and custom development for Shorenstein application-dependent projects.
• Analyze requirements for customized in-application functionality and the automation of business processes
• Recommend, develop, and deliver scalable solutions
• Develop an understanding of acceptable maintenance tolerance/appetite for technology solutions at Shorenstein.
• Perform routine maintenance and support for Shorenstein’s corporate website.

• Application Maintenance (Hard Skills)
• Support and Development (Hard Skills)
• Strategic Planning (Hard Skills)
• Resource Management (Hard Skills)
• Optimization and Efficiency (Hard Skills)
• Requirement Analysis (Hard Skills)
• Scalable Solutions (Hard Skills)
• Maintenance Tolerance (Soft Skills)

Job Summary:

• Act as lead or participant in projects performing duties which may include project management
• Task definition and assignment, problem or opportunity definition, solution determination and risk assessment
• Design and lead the development of cloud-based information systems to meet the company’s needs
• Provide supervision and guidance to development teams
• Assess the business impact of technical solutions
• Create business requirements and system-level requirements for specific projects
• Liaise with the business SMEs throughout the project life cycle in the design, development and QA of the solution
• Collaborate with the project manager, architects, technical leads and other core project team members to determine the appropriate business and system requirements for a project
• Document business processes and determine the appropriate technology solution to automate the processes where applicable.
• Formulate unambiguous and detailed business requirements, advising on alternatives, and on the implications of new or revised technology solutions.
• Conduct and participate in walk-throughs and reviews to validate quality and obtain approval for systems and business requirements.

Skills on Resume: 

• Project Management (Hard Skills)
• Cloud-Based Information System Development (Hard Skills)
• Supervision and Guidance (Soft Skills)
• Business Impact Assessment (Hard Skills)
• Requirements Gathering (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Collaboration and Teamwork (Soft Skills)
• Quality Assurance and Validation (Hard Skills)

Job Summary:

• Utilize industry and solution experience to develop a strong technology and functional understanding of the business processes and implementation within given domain.
• Remain apprised with new features, functions and best practices for the technologies at play in the domain and recommend technology-driven improvements.
• Engage with AMS teams to expedite triage and ensure fixes that maintain solution integrity
• Lead and/or coordinate resolution of incidents, service requests or enhancements.
• Participating in the development and maintenance of solution and process documentation.
• Contribute domain-specific readiness criteria and other artifacts that can be utilized by program teams to expedite the implementation of future releases and improve cutover performance
• Participate in hyper-care triage and resolution activities and engage program or business subject matter experts to achieve resolution.
• Participate in ongoing change management and solution architecture activities with a specific focus on maintaining alignment with enterprise architecture and standards,
• Introduce the solution and industry best practices and anticipation of evolving business and regulatory requirements.
• Contribute to the Utilligent consulting practice (methodologies, service offerings, team development), and drive best practice behaviors into the organization.
• Contribute to growth and development of the Practice from a business development, service offering and culture perspective.

Skills on Resume: 

• Domain Knowledge (Hard Skills)
• Continuous Learning and Adaptation (Soft Skills)
• Service Request Management (Hard Skills)
• Problem Solving and Coordination (Soft Skills)
• Process Improvement (Hard Skills)
• Implementation Support (Soft Skills)
• Strategic Alignment (Soft Skills)
• Business Development (Soft Skills)

Job Summary:

• Work closely with Security team to establish and uphold high-security standards through rigor and consistency for Stripe and deployment platform and 3rd party tooling strategies for GTM
• Work cross-functionally to design, build, and maintain services, systems, and 3rd party integrations to support sales processes and workflows
• Own and drive alignment on the sales tooling roadmap with key cross-functional partners - focusing on governance, usage, adoption, and ROI
• Act as the primary business contact for engagement between third party vendors for GTM software solutions and Stripe
• Ensure selected third party tools meet Security, Privacy, GTM Platform, and Engineering constraints and requirements as part of RFP and procurement processes
• Develop strong collaborative relationships with key stakeholders across the revenue operations and cross functional teams
• Possesses a fundamental knowledge of how various technologies are integrated.
• Creating and delivering presentations to staff and customers at all levels.
• Working knowledge of ITIL/ITSM principles and practices.
• Working experience with data tools including metadata management, master data management, data integration and data cataloging preferred.
• Experience implementing strategy by bridging business capabilities with existing technology solutions.

Skills on Resume: 

• Security Standards Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Roadmap Alignment and Management (Soft Skills)
• Vendor Management (Soft Skills)
• Procurement and Compliance (Hard Skills)
• Stakeholder Relationship Building (Soft Skills)
• Technology Integration (Hard Skills)
• Presentation Skills (Soft Skills)

Job Summary:

• Test installations on required platforms before completing same installation on site
• Migrate the current environment to an upgraded environment
• Define optimal target architecture, and prepare visual diagrams of system architecture, functionality, and process flows
• Prepare customers’ technical team for the implementation by providing knowledge transfer of best practices
• Create, maintain, socialize and update relevant documentation for best practices (to be distributed to customers)
• Perform and confirm hardware sizing for customers prior to install, upgrade, migration
• Determine how to leverage technology to create solutions that satisfy the business requirements
• Serve as a technical resource for business teams to help define, estimate, and propose solutions for business opportunities
• Lead and support developers to allow them to write optimal code to support the defined architecture and integration points
• Proficient at building and maintaining healthy relationships within the team, across IT, and with 3rd party vendors.
• Develop deep knowledge of end-to-end supply chain processes for Timberlands and the information systems that support those processes.

Skills on Resume: 

• Platform Testing (Hard Skills)
• Migration Expertise (Hard Skills)
• Architecture Design (Hard Skills)
• Knowledge Transfer (Soft Skills)
• Documentation Management (Hard Skills)
• Hardware Sizing (Hard Skills)
• Solution-Oriented Thinking (Soft Skills)
• Technical Consultation (Soft Skills)
• Development Support (Hard Skills)

Job Summary:

• Define the principles to guide solution decisions for the enterprise.
• Design and direct the governance activities associated with ensuring Enterprise Solution Architecture (ESA) compliance.
• Ensure solution to business processes/problems meets the technical and business requirements, aligns with overall business strategy and complies with Enterprise Solution Architecture (ESA).
• Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact on the ESA.
• Ensure that functional & non-functional stakeholders' requirements are captured and that are regularly informed about product selection/development processes, costs, and budgeting.
• Convert a set of requirements into a blueprint that has details on design and architecture of the technical solution. 
• Ensure the resulting technical solution complies with best practices around information storage and security.
• Collaborate with Business Solution Services (BSS) and Vendor Management Office (VMO) towards development of solution roadmap for the enterprise.
• Analyze technology industry and market trends, and determine potential impact on the enterprise solutions and recommend improvements.
• Recommend/facilitate/collaborate technology/solution selection process that aligns with ESA.
• Consult with application or infrastructure development projects to fit systems or infrastructure to architecture, and identify when it is necessary to modify the solution architecture to accommodate project needs.
• Identify solution constraints and analyze alternatives, mitigate risks and conduct re-evaluation as necessary with respect to process/solution.
• Work closely with the enterprise program management office (EPMO) or project office to ensure alignment of plans with what is being delivered.

Skills on Resume: 

• Decision-Making (Hard Skills)
  
• Compliance Oversight (Hard Skills)
• Business Requirements Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)
• Architectural Blueprinting (Hard Skills)
• Information Security and Best Practices (Hard Skills)
• Collaboration and Roadmap Development (Soft Skills)
• Solution Improvement (Hard Skills)

Job Summary:

• Analyze and assess client requests to define a detailed scope of work and articulate decisions and assumptions with both external and internal interested parties
• Develop a full understanding of current state architecture and business processes, analyze and document pain points, opportunities for improvement, and tactical vs strategic solutions
• Articulate technical requirements, and solutions to internal and external technology partners, and be able to work around existing stack and limitations
• Design and present high-level architecture and components of the business solution that meet business objections and requirements identified by sponsors
• Present recommendations that consider existing systems and constraints and identify critical paths and risks for the proposed solution and inflight projects
• Providing details of dependencies, inter-dependencies and business impacts pertaining to the proposed solution and the implementation design
• Collaborate with multi-disciplined teams on conceptual strategies and proof of concept exercises and deliver high-level user stories for the proposed solution
• Act as the liaison on engagements and company-wide projects to ensure optimization and reusability of the proposed solution
• Work with Delivery teams and support overarching improvements toward the technology delivery methodology, tools and processes
• Partner with technology delivery teams to plan the technology delivery of one or more projects/new products for one or several workstreams
• Assist to identify and resolve impediments/RAID across Technology teams

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Technical Proficiency (Hard Skills)
• Solution Design (Hard Skills)
• Risk Management (Hard Skills)
• Collaboration (Soft Skills)
• Project Management (Soft Skills)
• Planning and Coordination (Soft Skills)

Job Summary:

• Embrace the UKI leadership, partners and other third parties to implement change to drive Managed Services (MS and As a Service) sales growth across Cisco UK&I‬
• Work in collaboration with Managed Services Team sales, service leads and the delivery teams on individual opportunities with partners, 
• Shaping and supporting conversion of a Managed Services win strategy
• underpinning service/solution architecture spanning design, integration and management (demonstrating best practice methodologies e.g. ITIL4, COBIT, LEAN and DevOPs).‬
• Work inclusively with Sales and Finance to define the right commercial solution and with Technical Solution Architects to define the right delivery approach including processes, methods, tooling and partners to underpin the Service Design.‬
• Educate Partner teams, business development and Managed Services teams on Managed Services Portfolio and how to position and architect solutions to build customer value and drive revenue growth.‬
• Lead UK&I leadership and delivery teams during architectural design sessions, key customer workshops, implementation project reviews and end-to-end solution shaping.‬
• Assist with the alignment of the Europe and UK&I Managed Services businesses to deliver marquis partner wins and best-in-class offers to end customers.‬
• Assists with testing to ensure the quality of results and manages competing priorities
• Update, implement and maintain documentation
• Participates in the prioritization of initiatives based on business needs and requirements
• Serves as a liaison between stakeholders and users to ensure clear, timely and accurate communication

Skills on Resume: 

• Leadership and Collaboration (Soft Skills)
• Sales and Service Coordination (Hard Skills)
• Strategy Development (Hard Skills)
• Knowledge of Best Practices (Hard Skills)
• Commercial and Technical Acumen (Hard Skills)
• Educational Proficiency (Hard Skills)
• Facilitation and Leadership (Soft Skills)
• Business Alignment and Testing (Hard Skills)

Job Summary:

• Build strong relationships with business function leaders
• Defines scope, goals and deliverables that support business goals in collaboration with project team and stakeholders.
• Develops and delivers progress reports, proposals, requirements documentation and presentations such as System Approaches, Outline high-level flow, data flow, Release notes etc.
• Plan and support the user testing process to ensure requirements are met and all gaps are addressed prior to implementation.
• Effectively communicates expectations to team members in a timely and clear fashion
• Proactively manages changes in scope, identifies potential risks, and devises contingency plans and gap analysis.
• Collaborates with Support/technical staff, applications development, and the data owners/subject matter experts during various phases of development lifecycle.
• Lead on complex causality, scenario analytics/digital transformation/automation project within the team.
• Participate in testing and maintenance of data science solutions and assist in the development of automated processes for large-scale data analysis.
• Supports function team and management understanding and use of standard AI solution/service offerings and manages custom requirements from CEO perspective.
• Strong presentation and communication skills, with the ability to explain complex analytical problem-solving by applying digital/AI solutions.
• Actively partner with the GTM team to capture use cases related to current products, services, and enhancements to drive enhanced marketing effectiveness, 
• Accelerate operational efficiencies, and deliver client service excellence and support excellent financial management.

Skills on Resume: 

• User Testing Coordination (Hard Skills)
• Effective Communication (Soft Skills)
• Risk Management (Hard Skills)
• Collaboration and Technical Expertise (Hard Skills)
• Data Science and AI Understanding (Hard Skills)
• Presentation and Communication (Soft Skills)
• Problem-solving (Soft Skills)
• Collaboration (Soft Skills)
• Leadership (Soft Skills)

Job Summary:

• Leads and conducts current state analysis of systems, processes and/or data at a client site in conjunction with stakeholders from the FI
• Identifies business problems associated with systems, processes, and/or data
• Build a customer-focused relationship to with clients to develop solution requirements for identified business problems
• Analyzes data requirements, data quality challenges, and data visualization needs to bring the solution to fruition
• Ensures that current capabilities are fully leveraged in response to business problems
• Drive working sessions with clients to ensure expectations and direction are aligned and timelines are being met.
• Identify additional product/service opportunities
• Performs detailed analysis and maps functional and data requirements to ensure end-to-end solution meets project objectives.  
• Leads documentation and communication of findings to cross-functional team members, particularly between the technology and business units
• Works with Technical Solutions Architects, Product Managers, and SMEs to develop requirements and recommendations for improvement.
• Work closely with the Technical Solutions Architect to design the technical architecture that enables the business solution
• Works closely with the Program Manager to ensure successful delivery of requirements, making sure the solutions meet those requirements

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving Skills (Hard Skills)
• Project Management Skills (Hard Skills)
• Data Analysis and Visualization Skills (Hard Skills)
• Strategic Thinking (Soft Skills)
• Collaboration Skills (Soft Skills)
• Technical Proficiency (Hard Skills)

Job Summary:

• Provide strategic thought leadership to architectural designs and application development on the Salesforce platform
• Perform analytics-driven business decision making
• Identify gaps, barriers and opportunities to help scale the business
• Support launch of new routes to market and perform analysis around Mergers & Acquisitions.
• Act as a subject matter expert in driving best practices for CRM ecosystem and associated integrated tools.
• Collaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities.
• Prepare technical design documents for complex projects involving custom integrations, and data migration.
• Work on multiple projects as architectural project lead or internal consultant. 
• Viewed as an expert and provides knowledge and counsel to others.
• Develop metrics around key business processes and initiatives
• Manage project deliverables and maintain accountability for timely delivery
• Collaborates with various business teams to establish appropriate processes to support architecture, administrative, development, and change management activities

Skills on Resume: 

• Analytics-Driven Decision Making (Hard Skills)
• Gap Analysis and Scaling Strategies (Hard Skills)
• Expertise in CRM Best Practices (Hard Skills)
• Collaboration and Stakeholder Management (Soft Skills)
• Technical Documentation for Complex Projects (Hard Skills)
• Project Leadership and Consultation (Soft Skills)
• Process and Metrics Development (Hard Skills)

Job Summary:

• Actively consult with sales, customers and various stakeholders to determine technical and business requirements enabling value-adding outcomes
• Design technical proposals and solutions - Internet /WAN, Mobility, Cloud/applications, and managed ICT solutions, including Microsoft solutions and managed services solutions.​
• ​Actively build relationships across internal teams, partners, vendors and customers​
• Provide and contribute to accurate and timely management of information, including - sales activity reports, bid reviews, project/sales forecasts and KPIs ​
• Interface with the implementation/project team, articulating customer requirements, to ensure a smooth transition from Sale to Delivery​
• Own space within the knowledge community and actively transfer knowledge to build broader team capability
• Analyze the impact of solutions on current processes and existing systems.
• Contribute to the Business Process and User Acceptance Test phases and facilitate the implementation and training phases of a project.
• Define key milestones/targets, communicate the ongoing status of all projects, and consistently meet commitments in the delivery of solutions.
• Build relationships and partner with business stakeholders to understand system’s needs, and ensure systems strategy and development are integrated effectively into the business systems.
• Drive IT testing and User Acceptance Testing for business transformation initiatives, triage defects and obtain stakeholder sign-off

Skills on Resume: 

• Consultation Skills (Soft Skills)
• Solution Design (Hard Skills)
• Relationship Building (Soft Skills)
• Information Management (Hard Skills)
• Project Coordination (Soft Skills)
• Knowledge Transfer (Soft Skills)
• Analytical Skills (Hard Skills)
• Project Management (Soft Skills)