Job Summary:

• Break new UI designs down into features and stories.
• Draft acceptance criteria for each one and coordinate across teams
• Document and describe all user interactions.
• Work with analytics to define tagging and reporting requirements.
• Lead refinement and sizing stories with the team.
• Lead sprint planning and put together sprint plans.
• Participate in daily/weekly routines with the team.
• Conduct acceptance testing of all stories.
• Create materials for and provide updates in forums.
• Coordinates and organizes input from various stakeholders, negotiates priorities, resolves conflicts and builds consensus.
• Provides change request direction for the overall business function.
• Ensures all relevant documentation is updated to reflect decisions
• Follows up on completed projects to measure value and determine if projected value up was achieved.

Skills on Resume: 

• UI Design Analysis (Hard Skills)
• Acceptance Criteria Definition (Hard Skills)
• User Interaction Documentation (Hard Skills)
• Analytics Collaboration (Hard Skills)
• Agile Leadership (Soft Skills)
• Sprint Planning Facilitation (Soft Skills)
• Routine Participation (Soft Skills)
• Acceptance Testing (Hard Skills)

Job Summary:

• Document and analyze ‘as-is’ processes/procedures and collaborate with key stakeholders to develop appropriate ‘to-be’ processes/procedures for key initiatives and projects
• Assist technical teams (both internal and vendor-based) to translate business requirements into functional and 
• Require system using a range of analysis models and tools such as workshops, workflow mapping, data modeling, document analysis, and use cases
• Capture system requirements through analysis of business requirements, user stories and acceptance criteria
• Create user acceptance testing (UAT) documentation and ensure the validation of accurate solutions
• Opportunity to act as Scrum master to ensure the solution team is on track for planned projects and initiatives
• Manage and maintain accurate project documentation and reporting
• Support the Human Resources department on the administration, maintenance and configuration of HR system success factors
• Provide solutions to system-related queries for internal employees and management
• Take user requirements, design appropriate solutions and carry them through implementation including integration testing and end-user training
• Cooperate on the creation and continuous improvement of HR processes

Skills on Resume: 

• Process Analysis and Documentation (Hard Skills)
  
• Business Analysis (Hard Skills)
• Requirements Gathering (Hard Skills)
• User Acceptance Testing (UAT) (Hard Skills)
• Scrum Master (Soft Skills)
• Project Documentation and Reporting (Hard Skills)
• HR System Management (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary:

• Track all Postpaid and ICT activities on a daily basis highlighting insights or red flags to the HOD
• Perform analysis via product, sales rep, the impact of portal sales and uplift
• Map and track Postpaid plan migration and data monetization feeling into BS strategies
• Review market trends with HOD and build new plans or strategies to grow market share
• Prepare and update business cases and needs across ICT and Postpaid and see through the next phase for BC to achieve all project objectives.
• Assist with client bill analysis
• Compare and review IT Billing team reports and that all activations are recognized
• Track and report data and voice uplift across all Postpaid business lines and plans
• Assist in analyzing technology trends to identify markets for future product development or to improve sales of existing products.
• Constantly monitor and analyze the competitive offers in the market of related products, markets, or share trends.
• Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Business Strategy Development (Hard Skills)
• Financial Analysis (Hard Skills)
• Data Management (Hard Skills)
• Communication Skills (Soft Skills)
• Market Research (Hard Skills)
• Project Management (Hard Skills)
• Report Generation (Hard Skills)

Job Summary:

• Translating functional requirements into technical specifications.
• Specify and test ESG dataflows in the Reporting Datamart.
• Guaranteeing data quality via formalized data governance with ESG data owners.
• Working closely with IT teams in an agile organization, to assist in understanding of the technical requirements and together implement reliable and adapted solutions.
• Assisting Reporting Analysts and ESG Champions in the identification of needs and formalizing them as functional requirements.
• Prioritizing changes in sprints in collaboration with the Reporting product owner and Scrum Master.
• Work with key stakeholders to support organizational strategic objectives, 
• Leveraging success functionality to ease administrative burden and build efficient, effective, and scalable processes
• Creating reports and working with data in Excel
• Building data conversion plans and coordinating the execution of data conversions
• Identify process change impacts and provide inputs to change management plans

Skills on Resume: 

• Technical Specification Development (Hard Skills)
• Data Quality Assurance (Hard Skills)
• Agile Project Management (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Process Optimization (Hard Skills)
• Reporting and Data Analysis (Hard Skills)
• Change Management (Soft Skills)
• Data Conversion Coordination (Hard Skills)

Job Summary:

• Support Apple's Global Hire to Retire team in gathering and documenting business requirements, 
• Identifying possible solutions, testing of systems functionality, and managing implementation and process change
• Work closely with external vendors and various internal organizations, including HR, Legal, Benefits, Compensation, and IS&T in projects requiring the development of automated/detailed solutions involving confidential data
• Develop strong business partnerships that enable comprehensive, end-to-end solutions
• Creat As Is and To Be Process documentation
• Coordinate issue resolution for H2R core teams in payroll, workforce management, compliance, and HR systems
• Ensure the accuracy, security, and privacy of confidential information in a SOX- and GDPR-compliant environment
• Guide the development of application and process test plans, working closely with the QA team for issue escalations, and developing cutover plans
• Gather, analyze and manage business and solution requirements and
  Translate them into options and/or functional/technical/implementation system designs across simultaneous delivery projects
• Support delivery teams understanding what is required of them to deliver business benefit

Skills on Resume:

• Business Analysis (Hard Skills)
• Project Management (Hard Skills)
• Interdepartmental Coordination (Soft Skills)
• Vendor Management (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Problem Solving (Soft Skills)
• Quality Assurance Collaboration (Hard Skills)
• Partnership Development (Soft Skills)

Job Summary:

• Monitor and respond to operational support requests regarding 3 rd party software.
• Works closely with all Leadership Teams such as Development, Construction, Property Management, and Finance.
• Responsible for research and testing of new software and upgrading existing systems.
• Configure and troubleshoot existing software.
• Assist with developing Standard Operating Procedures (SOP’s)
• Analyze business processes and make recommendations for process improvements.
• Partner with business leaders to resolve technical issues, create new reporting tools, and develop more efficient workflows.
• Record and analyze common user errors and identify potential training needs.
• Develops and delivers training programs
• Design custom application solutions.
• Collect, cleanse, and analyze data.

Skills on Resume: 

• Interdepartmental Collaboration (Soft Skills)
• Research and Testing Skills (Hard Skills)
• Configuration and Troubleshooting (Hard Skills)
• Standard Operating Procedures Development (Hard Skills)
• Business Process Analysis (Hard Skills)
• Technical Issue Resolution and Reporting (Hard Skills)
• Training and Development (Soft Skills)

Job Summary:

• Maintain the Salesforce development pipeline and provide updates to management on progress.
• Meet regularly with Appirio to maintain momentum on the Salesforce development pipeline and to resolve issues.
• Maintain the case management queue in Salesforce.
• Prompt stakeholders to provide content for the Advisory Solutions update to meet the weekly deadline.
• Maintain strong working knowledge of Salesforce and test functionality in the UAT environment before rolling out to Production.
• Suggest Salesforce improvements that enhance Advisory Solutions team efficiency and improve the user experience.
• Conduct User Access Reviews (UAR) to ensure appropriate users have access to Salesforce with the correct permissions and licences are used efficiently.
• Set up Salesforce campaigns and oversee campaign data integrity.
• Liaise with data feed partners internally and externally.
• Define, document and maintain relevant designs and intellectual property on a defined area of the Bupa estate, over and above delivery projects
• Ensure legacy applications remain fully understood and correctly profiled to current standards

Skills on Resume: 

• Salesforce Development Pipeline Management (Hard Skills)
• Vendor Relationship Management (Soft Skills)
• Case Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Salesforce Knowledge and Testing (Hard Skills)
• Process Improvement (Soft Skills)
• User Access Review (UAR) (Hard Skills)
• Campaign Management (Hard Skills)

Job Summary:

• Perform requirements gathering and documentation with clients, internal users, and third-party vendors for forms and Document development, enhancements, and process improvements.
• Develop and clearly document functional business specifications for new projects.
• Work with external and internal clients to identify solutions that will enable new business opportunities, 
• Quantifying the Forms Development, IT and Compliance resources needed to implement these new business solutions.
• Develop and publish level of effort estimates and project target delivery dates for all PCRs and DCRs.
• Coordinate project resources to ensure development, testing, training and deployment of new forms projects or released according to defined business requirements and timeline expectations.
• Provide support on new features and work with Forms and IT development staff as necessary to resolve issues.
• Assist the Forms Solutions management team to devise and/or modify procedures to solve business problems or processes, process reviews, and gap analysis.
• Maintain and publish status reports that accurately reflect the current and future state of Form Solutions PCRs and DCRs.
• Performing the duties of this position, the employee will view, have access to, and work with confidential financial data.
• Take account of, and deliver solutions compliant with, relevant architectures, strategies, roadmaps, polices and standards
• Liaise across multiple Bupa teams inside and outside IT

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• Functional Business Specification Development (Hard Skills)
• Solution Identification and Quantification (Hard Skills)
• Project Management and Coordination (Hard Skills)
• Issue Resolution and Support (Hard Skills)
• Business Process Analysis (Hard Skills)
• Status Reporting and Communication (Soft Skills)
• Compliance and Confidentiality (Hard Skills)

Job Summary:

• Managing the accuracy of operational and compliance reporting
• Identifying process improvement opportunities and recommending solutions
• Evaluating process improvement requests and providing multiple solutions
• Assisting with the management of multiple, various projects
• Maintain relationships with product vendors, understand capabilities offer, and clearly document that information
• Effectively communicating across multiple teams
• Defining best practices for project management and process improvement
• Building cross-functional teams for planning, developing, testing, and implementing solutions
• Mentoring other team members in the practice of business solutions analysis
• Reduce the legacy footprint, decommission out-of-support systems, and delete customer records not meeting current data security and data protection standards.
• Deliver changes to service, process organization, operating model, and other aspects

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Project Management (Hard Skills)
• Vendor Management (Soft Skills)
• Communication (Soft Skills)
• Cross-functional Team Leadership (Soft Skills)
• Mentoring and Coaching (Soft Skills)
• Data Security and Compliance (Hard Skills)
• Change Management (Soft Skills)

Job Summary:

• Participate in providing technical leadership, expertise, and documentation in information-gathering meetings, fact-finding meetings, working sessions, presentations, and general communication.
• Analyze existing solutions to fully document business and technical functions, interfaces, security methods, user provisioning, and other dependencies.
• Analyze security methods, tools, and development practices for existing solutions and make recommendations for implementing more modern security measures.
• Develop a roadmap to be used for solution modernization, consolidation, security improvements, and efficiencies.
• Analyze current policies and procedures and make recommendations for improvements to App/Dev approach.
• Analyze and assess decision-making factors such as strategic alignment, cost/benefit, and risk.
• Recommend action against the analysis completed.
• Formal and informal meeting notes and documentation.
• Requirements/use case notes and documentation.
• Working Session notes and documentation.
• General communication notes and documents.
• System requirement specifications or user stories as directed.
• Technical design documentation/as-built specifications.

Skills on Resume: 

• Technical Leadership (Soft Skills)
• Systems Analysis (Hard Skills)
• Security Analysis and Enhancement (Hard Skills)
• Strategic Planning for IT Modernization (Hard Skills)
• Policy and Procedure Evaluation (Hard Skills)
• Decision Analysis (Hard Skills)
• Documentation Skills (Hard Skills)
• Communication and Coordination (Soft Skills)

Job Summary:

• Works with stakeholders/functional areas to identify and understand needs and concerns and understand the environment in which work.
• Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution.
• Defines project scope and recommends alternative solution approaches.
• Works with stakeholders to document as-is and to-be business processes by creating UML diagrams.
• Develops, writes, and communicates business requirements documentation and ensures appropriate stakeholder sign-off.
• Provides mentoring, training, and problem-solving assistance to other team members.
• Assist team members with system administration and reporting.
• Partner with the organization to document business processes in of technology projects and initiatives
• Support product selection process guiding business teams to SaaS solutions in alignment with business requirements
• Collaborate with internal resources for license acquisition & contract negotiation

Skills on Resume: 

• Stakeholder Engagement  (Soft Skills)
• Requirement Elicitation (Hard Skills)
• Project Scope Definition (Hard Skills)
• Business Process Modeling (Hard Skills)
• Business Requirements Documentation (Hard Skills)
• Mentoring and Training (Soft Skills)
• System Administration Support (Hard Skills)
• Vendor Management and Collaboration (Soft Skills)

Job Summary:

• Represents assigned line of business/shared service in cross-enterprise business planning.
• Works with stakeholders to develop business requirements and a formal business plan.
• Reviews and analyzes requests for new projects across multiple business areas.
• Assists with preparing project initiation documents including timelines, resource requirements and project risks.
• Organizes leads and finalizes design review sessions for business requirements and documents resulting in decisions.
• Effectively communicates progress and escalations to the appropriate staff.
• Obtains agreement from the business owners/sponsors on user documentation and supports the development of the documentation.
• Demonstrates broad knowledge of business processes and best practices in assigned areas of responsibility
• Applies broad insurance and information system knowledge to assist multiple business areas in improving workflow and the cost-effective utilization of insurance systems.
• Provides business expertise across projects to ensure a consistent resolution of common technology issues.
• Partners with business sponsors and IT across multiple areas of the business and across multiple projects to ensure new/revised business or functional requirements are defined and documented.
• Identifies downstream effects and ensures that all stakeholders have been identified and consulted.
• Takes the lead role with overall project planning by providing consultation on, and/or actively creating project definitions.

Skills on Resume: 

• Strategic Planning and Execution (Hard Skills)
• Stakeholder Management (Soft Skills)
• Project Analysis (Hard Skills)
• Project Documentation (Hard Skills)
• Leadership in Design Reviews (Soft Skills)
• Communication and Reporting (Soft Skills)
• Documentation Development and Support (Hard Skills)
• Systems Knowledge (Hard Skills)

Job Summary:

• Developing, testing, and documenting automation of business process
• Developing customer support portal and knowledge base
• Developing integration between ITSM tool (Jira Service Desk) and internal automation and continuous integration/delivery systems (git/Jenkins)
• Diagnosis and repair of incidents within the ITSM software stack
• Communication with internal stakeholders from Customer Success, Service Delivery and Operations teams
• Development of software in an Agile development environment
• Managing information by ensuring feature notes are kept up to date and are complete
• Participating in the culture of continual service improvement within the Digital Safe team
• Assist in the design and implementation of new data structures 
• Reporting tools, create/enhance documentation
• Work collaboratively with business process owners and IT to identify and prioritize system and process improvements

Skills on Resume: 

• Process Automation Proficiency (Hard Skills)
• Customer Support System Development (Hard Skills)
• Integration Expertise (Hard Skills)
• ITSM Software Diagnostics and Repair (Hard Skills)
• Cross-Functional Communication (Soft Skills)
• Agile Software Development (Hard Skills)
• Information Management (Hard Skills)
• Continual Service Improvement (Soft Skills)

Job Summary:

• Lead the full solution lifecycle from initial customer requirement analysis through solution design, and implementation to customer acceptance and early life support.
• Capturing business requirements from stakeholders.
• Fact-finding through discovery sessions with the customer and stakeholder interviews.
• Document current and future state processes and design.
• Lead the implementation team and ensure the customer(s) are well informed, know what are getting, and are getting business value.
• Create high-level process & service designs and use armory of techniques and methodologies
• Communicate these to the technical and operational teams and suppliers.
• Translated into workable technical requirements that a supplier can price and develop a solution from.
• Identify capabilities of targeted products and opportunities for improvement
• Assist in preparation and conducting of continuing formal or informal training session for users and co-workers

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• Process Documentation and Design (Hard Skills)
• Project Leadership (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Service Design (Hard Skills)
• Communication and Collaboration (Soft Skills)
• Technical Translation and Coordination (Hard Skills)
• Training and Support (Soft Skills)