The Business Performance Analyst excels in supporting business process managers by prioritizing enhancements effectively, ensuring strategic alignment and operational excellence. This role is instrumental in deriving actionable insights from business health metrics, KPIs, and user adoption statistics, which guide critical decision-making processes. Additionally, the analyst plays a pivotal role in integrating business requirements for technological and process improvements, thereby fostering a data-driven approach to optimize business performance and stakeholder value.
Tips for Business Performance Analyst Skills and Responsibilities on a Resume
1. Business Performance Analyst, Raytheon Technologies Corporation, Waltham, MA
Job Summary:
- Support efforts to improve data integrity and quality.
- Manage daily requests to create and update reports
- Follow-up by researching identified problems to ensure prompt response to issues.
- Provide support to understand and determine high-level business requirements
- Implement appropriate metrics using dashboards and other reporting methods.
- Work with business stakeholders to understand and help recommend improvements.
- Educate business team members on the use of financial tools and information
- Ad-hoc reporting and analysis based on customer requests and other business needs.
- Identify and develop processes that improve efficiency and derive value for the organization.
Skills on Resume:
- Data Integrity Expert (Hard Skills)
- Report Coordinator (Hard Skills)
- Issue Resolver (Hard Skills)
- Business Liaison (Soft Skills)
- Metrics Implementer (Hard Skills)
- Stakeholder Advisor (Soft Skills)
- Finance Educator (Soft Skills)
- Analytics Architect (Hard Skills)
2. Business Performance Analyst, McKinsey & Company, New York, NY
Job Summary:
- Perform data reconciliations to identify data anomalies
- Train staff and business on data operational activities
- Gain Business Insights and appreciation as part of development
- Develop Reports in Power BI and Excel
- Collecting, summarising and interrogating KPI data
- Identify meaningful trends and insights that will inform actionable discussions
- Tracking patronage development trends and insights from the businesses
- Ad-hoc project management tasks for the division and working closely with local businesses
- Providing support to the division in Excel analyses and PowerPoint presentations
- Reporting for key management meetings such as Quarterly Business Reviews
Skills on Resume:
- Data Reconciliation Expert (Hard Skills)
- Staff Trainer (Soft Skills)
- Business Insights Analyst (Soft Skills)
- Reporting Specialist (Hard Skills)
- KPI Analyst (Hard Skills)
- Trend Identifier (Hard Skills)
- Patronage Tracker (Hard Skills)
- Project Coordinator (Soft Skills)
3. Business Performance Analyst, Verizon Communications Inc., New York, NY
Job Summary:
- Central control over the business budget preparation, tracking and revisions
- Acting as an interface between the business and the financial control group.
- Conduct complex financial and business-related analysis
- Translating the information into periodic and ad hoc reports
- Narratives fact-based which ultimately enable data-driven decision making.
- Provides data and analytics in support of forecasting and sales planning
- Serve as a liaison between the business area leaders and corporate functions
- Extensive interaction with senior management, financial control, and business operations.
- Evaluate business processes, document business impacts and benefits, and determine potential improvement strategies.
Skills on Resume:
- Budget Control Manager (Hard Skills)
- Financial Liaison (Soft Skills)
- Financial Analyst (Hard Skills)
- Report Translator (Soft Skills)
- Decision Support Analyst (Hard Skills)
- Forecasting Analyst (Hard Skills)
- Corporate Liaison (Soft Skills)
- Process Improvement Analyst (Hard Skills)
4. Business Performance Analyst, Northrop Grumman Corporation, Falls Church, VA
Job Summary:
- Aligns improvement to performance shortfalls
- Analyzes best practices for techniques and processes
- Maintains operational tools, reports, visualizations, dashboards, metrics, etc.
- Responsible for capturing and reporting weekly accruals fails/misses metrics
- Responsible for monthly reporting, distribution and certification of Accruals
- Measures performance against process requirements related to Accruals Procedure
- Collects data to identify root cause of accrual misses, issues and problems
- Provides consultation on the use of re-engineering techniques to improve process performance.
- Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis and determine issues
- Facilitates weekly accruals invoice testing with the Electric Operations Contract Management teams
Skills on Resume:
- Performance Specialist (Hard Skills)
- Practices Analyst (Hard Skills)
- Tools Manager (Hard Skills)
- Metrics Reporter (Hard Skills)
- Certification Coordinator (Hard Skills)
- Process Evaluator (Hard Skills)
- Root Cause Analyst (Hard Skills)
- Re-engineering Consultant (Soft Skills)
5. Business Performance Analyst, Lockheed Martin Corporation, Bethesda, MD
Job Summary:
- Work Execution and Operational support
- Applies judgment to solve problems of diverse scope
- Typically receives general instructions on new assignments or projects.
- Receives little instruction on recurring assignments
- May assist in coaching and developing less experienced staff and end users
- Understands business process needs and develops solutions
- Facilitates Quarterly Contract Management Audits related to Accruals
- Creates analysis that accurately describes the state of the business related to Accruals accuracy
- Provides analysis to achieve business objectives, process data, analyze data, write clear and concise data findings
- Projects are moderately to highly complex and require selecting methods, approaches and tactics to resolve problems and obtain solutions
Skills on Resume:
- Operational Support Specialist (Soft Skills)
- Problem Solver (Hard Skills)
- Independent Executor (Soft Skills)
- Instruction Interpreter (Soft Skills)
- Mentor Developer (Soft Skills)
- Business Process Analyst (Hard Skills)
- Audit Facilitator (Soft Skills)
- Accruals Analyst (Hard Skills)
6. Business Performance Analyst, Dell Technologies Inc., Round Rock, TX
Job Summary:
- Supports HealthSpire expense (SG&A) budgeting, forecast and planning
- Analyze and develop consolidated financial results
- Understanding variance drivers in both actuals and forecast
- Leverage financial systems to extract data and conduct P/L and SG&A analyses
- Develops summary presentations and recommendations for leadership review
- Leads and directs projects with respect to strategic and business improvements initiatives
- Ad-hoc and trend analysis using large sets of data to identify key insights, opportunities or trends
- Analyzes revenue flow and supports profit and loss (P&L) planning, reconciliation and reporting.
- Helps to develop and support the analysis and proposal process to request incremental investments ask for future growth of the business.
Skills on Resume:
- Budget Support (Hard Skills)
- Financial Analyst (Hard Skills)
- Variance Analysis (Hard Skills)
- Systems Expert (Hard Skills)
- Presentation Developer (Soft Skills)
- Project Leader (Soft Skills)
- Data Analyst (Hard Skills)
- Revenue Analyst (Hard Skills)
7. Business Performance Analyst, Salesforce.com, Inc., San Francisco, CA
Job Summary:
- Perform analysis of business results and plan achievement.
- Proactively identify opportunities, trends, learnings and recommend changes.
- Understanding of how to structure raw data as a source for visual report presentation.
- Able to adjust reporting to incorporate inclusion of changing marketing program data.
- Ensure to answer the “so what” question for each analysis.
- Provide periodic analytical support to Sales & Operations team and pricing dept.
- Must be able to effectively interact with internal groups at various levels in the organization.
- Working knowledge of Tableau, MS Access, Sharepoint (functional site owner) and Salesforce.com
- Prepare and present thorough, accurate reporting supported by well thought-out, economics-based business cases.
- Responsible for posting priority reports primarily for sales team, but also accessed by multiple departments at all levels.
Skills on Resume:
- Business Analyst (Hard Skills)
- Opportunity Identifier (Soft Skills)
- Data Structurer (Hard Skills)
- Adaptive Reporter (Hard Skills)
- Insightful Interpreter (Soft Skills)
- Sales Support (Hard Skills)
- Communication Facilitator (Soft Skills)
- Reporting Expert (Hard Skills)
8. Business Performance Analyst, Comcast Corporation, Philadelphia, PA
Job Summary:
- Provide BI support for the Continuous Improvement team
- Building KPI trees for functional teams in Customer Care
- Design and build KPI scorecards for Customer Care functions
- Identify relevant trends, do follow-up analysis, prepare visualizations
- Provide data analysis expertise and reporting using Microsoft Excel & Power BI
- Support the Continuous Improvement Team with improvement activities and projects
- Governance of business KPI / measures and metrics for Customer Care leadership
- Provide business insights from performance KPIs to inform on improvement opportunities and benefit tracking
- Provide expertise to local project teams, ensuring compliance with Corporate / Process Management standards for MSOL Europe
- Provide Business Insights and performance KPIs to inform on improvement opportunities and benefit tracking
Skills on Resume:
- BI Support (Hard Skills)
- KPI Builder (Hard Skills)
- Scorecard Designer (Hard Skills)
- Trend Identifier (Hard Skills)
- Data Analysis (Hard Skills)
- Improvement Support (Soft Skills)
- KPI Governance (Hard Skills)
- Insight Provider (Hard Skills)
9. Business Performance Analyst, Bank of America Corporation, Charlotte, NC
Job Summary:
- Monitor Business KPIs to identify and report business performance
- Work with business users/managers, interpret requirements
- Convert these into productive, practical and robust data reports/applications
- Focus on solutions, dive into improvement projects, quickly identify drivers in the data
- Identify the needs of the end user (the people providing and accessing the data)
- Set up databases to meet the data needs of the user
- Document and work to standards for report development.
- Test and deliver requirements in a timely manner.
- Manage own time and communicate clear, effective plans for delivering agreed reports/ applications
- Contribute to and support MSOL EU activities particularly in the areas of ad hoc reports, data analysis and data decision making from the information systems
Skills on Resume:
- KPI Analyst (Hard Skills)
- Requirements Interpreter (Soft Skills)
- Report Developer (Hard Skills)
- Data Analysis Specialist (Hard Skills)
- User Needs Assessor (Soft Skills)
- Database Administrator (Hard Skills)
- Standards Documenter (Hard Skills)
- Delivery Manager (Soft Skills)
10. Business Performance Analyst I, JPMorgan Chase & Co., New York, NY
Job Summary:
- Prepares data for regulatory reporting and benchmark surveys.
- Identifies and investigates data quality concerns and corrects.
- Engages the business in evaluating the potential impacts of data anomalies
- Acquire expert applications knowledge of the business unit’s sales productivity tools
- Demonstrate and apply skills as a team player, be self-motivated and low maintenance
- Writes queries to mine data needed for analytics, dashboards, and operational processes.
- Analyzes data and develops visualizations to help communicate key insights to the business.
- Develops and maintains dashboards that enable the business to monitor Key Performance Indicators.
- Applies tools such as Microsoft Power Apps and proficient Excel capabilities to automate and optimize data manipulation required in business processes.
- Develop knowledge of MSOL/Europe Business Applications and MSOL products to be productive in delivering reports and data analysis
Skills on Resume:
- Data Preparer (Hard Skills)
- Quality Investigator (Hard Skills)
- Anomaly Evaluator (Soft Skills)
- Sales Expert (Hard Skills)
- Team Player (Soft Skills)
- Query Writer (Hard Skills)
- Visualization Developer (Hard Skills)
- Dashboard Maintainer (Hard Skills)
11. Business Performance Analyst I, Bain & Company, Boston, MA
Job Summary:
- Provides support to cross-functional teams.
- Responsible for mining data from multiple systems
- Writing basic queries and accessing data through multiple tools.
- Identifies and investigates data quality concerns and corrects.
- Engages the business in evaluating the potential impacts of data anomalies
- Conducts and/or integrates benchmark studies into analytic initiatives.
- Provide analysis and decision support to Energy Delivery Operations metrics.
- Provides basic data analysis to help the business monitor performance and make decisions.
- Utilizes basic tools and techniques to capture, analyze and present data in ways that are meaningful to the business.
- Prepares and reports performance measures from various systems to various stakeholders throughout the business unit.
- Presents data findings in a clear and concise way that is easily understood by the intended audience and enables decision making.
Skills on Resume:
- Team Support (Soft Skills)
- Data Mining (Hard Skills)
- Query Writing (Hard Skills)
- Quality Assurance (Hard Skills)
- Anomaly Investigator (Hard Skills)
- Benchmark Integration (Hard Skills)
- Decision Analysis (Hard Skills)
- Performance Reporting (Hard Skills)
12. Business Performance Analyst, General Electric Company, Boston, MA
Job Summary:
- Performing relevant sales analyses
- Analyze the sales performance of the B2C channel
- Collect data and deliver daily reports on standard channel KPIs
- Collect comments and insights from the field organization
- Ensure profound geo-marketing analysis (supported with CRM data) and CACI
- Measure success of campaign: type (free coffee, free access), price reduction, new coffee...
- Collect and analyze market information potential to assist in elaboration of Channels Roadmap
- Provide timely all required data analysis of all B2C channels for Monthly Sales Review and Monthly Gaps review meetings.
- Develop, maintain, and adjust forecasting models to ensure accurate analysis and planning and optimal investments/resources allocation.
- Manage and feed departmental Operational Monthly Planning dashboard with monthly/Quarterly KPI update
Skills on Resume:
- Sales Analyst (Hard Skills)
- B2C Performance Analyst (Hard Skills)
- KPI Reporting (Hard Skills)
- Field Insights (Soft Skills)
- Geo-marketing Analysis (Hard Skills)
- Campaign Measurement (Hard Skills)
- Market Research (Hard Skills)
- Forecasting Manager (Hard Skills)
13. Business Performance Analyst, PricewaterhouseCoopers LLP, New York, NY
Job Summary:
- Sponsor Database Management and Maintenance
- Control the life cycle of system upgrades and enhancements
- Complete a series of daily, weekly, and monthly production reports focused on KPI’s
- Conduct monthly review of KPI’s and delivers findings through a monthly formal review
- Work with Sponsor Database partners to establish priority defects and track progress
- Maintain up-to-date information in Sponsor Database (field users/sales team/staff turnover)
- Supports the annual review of production reporting to assess effectiveness, uncover opportunities, and make recommendations
- Accountable for reporting, including in-depth knowledge of end user reports, data sources and gathering methods and the ability to troubleshoot reporting issues.
- Perform User Acceptance Testing and Post Implementation Verification testing for any upcoming system changes
- Works with and facilitate IT Maintenance partners to prioritize deliverables for the maintenance releases
Skills on Resume:
- Database Manager (Hard Skills)
- Lifecycle Controller (Hard Skills)
- Production Reporter (Hard Skills)
- KPI Reviewer (Hard Skills)
- Defect Tracker (Hard Skills)
- Data Maintainer (Hard Skills)
- Reporting Analyst (Hard Skills)
- Testing Coordinator (Hard Skills)
14. Business Performance Analyst, The Boston Consulting Group, Boston, MA
Job Summary:
- Drive performance against targets by analyzing results
- Collaborate with business area leaders on forecast assumptions
- Explore opportunities to increase performance and predictability.
- Update quarterly business dashboards and performance presentations
- Elaborate on specific reporting of business metrics/results and ad-hoc analysis.
- Provide pro-forma projections of the long-term view of the Business
- Determining the impact of changes in business operations on future financial performance.
- Influence the overall performance of the business through targeted metrics, benchmarking, and analysis.
- Implement tools and processes designed to improve the time to design effective metrics and analyze the results.
- Support of the CEO in presentations on business performance to executive management, Board of Directors, and investors.
Skills on Resume:
- Performance Analyst (Hard Skills)
- Forecast Collaborator (Soft Skills)
- Performance Optimizer (Hard Skills)
- Dashboard Updater (Hard Skills)
- Metrics Reporter (Hard Skills)
- Projections Analyst (Hard Skills)
- Impact Assessor (Hard Skills)
- Metrics Implementer (Hard Skills)
15. Business Performance Analyst, Morgan Stanley, New York, NY
Job Summary:
- Master data checks, updates and maintenance for all key systems on a monthly basis
- Support data integrity improvements for reported business results
- Review customer pricing, payment terms and supply contracts and financing arrangements
- Providing recommendations to those involved in the subsequent approval
- Deliver accurate and timely month-end financial actuals and related management reports, analysis and presentations
- Coordinate, review and analyze fixed cost forecasts for accuracy and for use in monthly forecast updates
- Timely collection of annual fixed cost budgets including related analysis for use in management reviews and submission to Global reporting team
- Fully automate performance management reporting to provide quick access to information and mitigate the use of time-consuming spreadsheet reporting.
- Supporting H-SIMS and IBM Planning & Analytics related rollout phases and development of Business Performance relevant key reports
- Monitoring customer profitability and working with the business team to ensure necessary actions are taken
Skills on Resume:
- Data Maintenance (Hard Skills)
- Integrity Support (Hard Skills)
- Contract Analyst (Hard Skills)
- Recommendation Provider (Soft Skills)
- Financial Reporting (Hard Skills)
- Forecast Coordination (Hard Skills)
- Budget Analysis (Hard Skills)
- Reporting Automation (Hard Skills)
16. Business Performance Analyst, Booz Allen Hamilton Inc., McLean, VA
Job Summary:
- Support business process managers in the prioritization of improvements
- Providing insights and trends from business health metrics, KPI’s and end user adoption metrics
- Gather and assess business requirements for technology and process improvement projects
- Identify the business value/business case within enhancement and improvement projects
- Work closely with the change management team on user adoption metrics
- Makes annual recommendations on any potential changes to production reporting
- Be able to interpret complex data and in turn deliver clear concise messages back to the business
- Use statistical analysis, trend data and other analytical tools and techniques to identify areas for process improvement
- Work collaboratively within functional areas to understand business processes performance and improvements
- Serve as an integration point within the business process management team for business metrics, reporting, dashboards, and usage metrics
Skills on Resume:
- Improvement Support (Soft Skills)
- Metrics Analyst (Hard Skills)
- Requirements Gatherer (Hard Skills)
- Value Identifier (Soft Skills)
- Change Collaborator (Soft Skills)
- Reporting Advisor (Hard Skills)
- Data Interpreter (Hard Skills)
- Process Analyst (Hard Skills)
17. Business Performance Analyst, Adobe Systems Incorporated, San Jose, CA
Job Summary:
- Consolidate and prepare the following reports-
- Various monthly business performance reports
- Work order analysis and fault tracking
- Audit/review site asset registers including all maintenance records
- Manage and drive delivery within the agreed framework and innovation KPIs
- Contractor management including KPI tracking and monitoring of costs and performance
- Liaison with internal stakeholders including leasing, finance, compliance, projects and operations teams
- Maintain effective working relationship with all stakeholders including internal customers and service providers
- Assist in evaluating the vendor procurement and management practices across the sites and benchmark services across the portfolio
Skills on Resume:
- Report Consolidator (Hard Skills)
- Analysis Coordinator (Hard Skills)
- Asset Register Auditor (Hard Skills)
- Delivery Manager (Soft Skills)
- Contractor Supervisor (Soft Skills)
- Stakeholder Liaison (Soft Skills)
- Relationship Maintainer (Soft Skills)
- Procurement Evaluator (Hard Skills)
18. Business Performance Analyst, SAP America Inc., Newtown Square, PA
Job Summary:
- Drive the yearly process for Activity Based Costing (ABC) analytics
- Collecting and analyzing inputs from departments across all corporate functions
- Providing the business with decision support which helps to steer the business
- Drive cost efficiency initiatives together with management and the business.
- Be a BP&A pioneer in developing “non-asked for analysis” / “insights”
- Exploring and utilizing data not previously used by BP&A, for instance from BI/DW.
- Responsible for analysing, interrogating and interpreting data to support the Business performance team
- Contribute and, in some cases, lead in analysing data for projects, to bring them to a successful conclusion.
- Maintaining and developing the ABC profitability model in MS Excel to be up to date and capable.
Skills on Resume:
- ABC Analyst (Hard Skills)
- Input Analyst (Hard Skills)
- Model Developer (Hard Skills)
- Decision Support (Soft Skills)
- Efficiency Driver (Soft Skills)
- Insights Pioneer (Hard Skills)
- Data Explorer (Hard Skills)
- Performance Analyst (Hard Skills)