• Actively coordinate on-boarding and training of new franchisees.
• Ensure follow through with persistence so that things do not fall through cracks.
• Maintain a relentless focus on operational improvements.
• Create, update and manage process documentation.
• Collaborate with Fulfillment, Accounting and Legal teams on customer setup activities
• Organize, log, and maintain accurate internal documentation and metrics
• Assist Finance department leadership with administrative support, additional tasks
• Monitor and assess processes for efficiency improvements
• Provide support and director for all CSI board reports, bid and CPR requests.
• Own and coordinate projects related to marketing, operations, and rollout of services and systems.

Skills: Onboarding Coordination, Detail Management, Operational Improvement, Process Documentation, Team Collaboration, Document Management, Admin Support, Process Optimization

• Process and maintain confidential and sensitive information
• Manage purchasing document records retention files
• Maintain purchasing internal website pages
• Track training requests, certifications, make recommendations for future professional
• Develop opportunities and assist in setting up those activities
• Conduct system testing and assist in the maintenance
• Become a SME regarding Centerpoint requisitions and receipts
• Assist in the identification of Centerpoint system issues and resolution
• Use purchasing and Centerpoint knowledge to provide customer support
• Create and review training materials and other purchasing documents 
• Identify gaps in processes and make recommendations for process improvements
• Conduct research to support internal activities

Skills: Process Management, Record Keeping, Website Maintenance, Training Tracking, Opportunity Development, System Testing, SME Knowledge, Issue Resolution

• Drive the development and ongoing review and monitoring of CSIs budget.
• Extensive collaboration and coordination with all CSI staff and central office units such as OFfice of Management and Budget, Grants Management, General Revenue, and Procurement.
• Drive completion and reporting of annual grant submissions, amendments, and end-of-year reporting to ISBE and other funding agencies.
• Assist CSI Senior Manager in monitoring/assessing the productivity of internal processes
• Refining for improvements, and establishing ways to maximize training and development to CSI staff and school business managers.
• Develop and manage project planning tools, processes, and structures
• Support high-quality and consistent implementation standards concerning all CSI programs
• Drive the implementation of a comprehensive budgeting model for all CSI programs in collaboration with schools and the School Support Center.
• Regularly analyze program effectiveness and drive toward process improvements and fiscal integrity
• Ensure accurate execution of department purchasing processes

Skills: Budget Management, Collaboration, Grant Reporting, Process Assessment, Training Development, Project Planning, Program Implementation, Program Analysis

• In charge of processing spare parts daily operation 
• Prepare, code, process and keep track of all procurement requests
• Coordinate the timely entry and processing of standard spare parts operation transactions
• Create documentation for process and automation improvements across the business functions
• Work closely with Senior Manager as well as Procurement, Law, OMB, OBD and the Board office to ensure successful and timely completion and approval.
• Drive program and staff budget development as well as timely and appropriate expenditure of funds.
• Supervise all CSI School-level spending and assist in the management of all financial transactions to ensure all funds are spent by grant guidelines
• Train Business Managers and CSI Supported School Staff on all grant guidelines and ensure fiscal integrity by monitoring all spending.
• Supervising the AP transactions such as vendor invoices and expense reports and project budgets, billing and revenue forecasting, etc.

Skills: Spare Parts Processing, Procurement Management, Transaction Coordination, Documentation Creation, Interdepartmental Collaboration, Budget Development, Spending Supervision, Financial Training

• Prepares and coordinates routing and approvals of documents 
• Provide a team with up-to-date analytics and reporting. 
• Contribute to accounting and budgeting tasks.
• Coordinate business functions that may involve participation from multiple business units.
• Serve as liaison with business units and respond to customer service’s needs.
• Gather data to contribute to the development of business plans and strategies.
• Monitor appropriate systems/portals and assist with coordinating updates to ensure information
• Review and assist in the preparation of departmental reports, confidential assignments, and special projects commensurate with departmental assignments.
• Coordinate processes to ensure that information systems support departmental business operational needs.
• Coordinate record retention and archival of documents in accordance with established Citizens policy and procedure

Skills: Systems Monitoring, Analytics Provision, Accounting Support, Data Gathering, Report Preparation, Process Coordination, Record Management, Document Preparation

• Experience in Healthcare operations (MCO, Medicaid, Medicare )
• Good judgment skills and maintain confidentiality
• Strong knowledge of Google Suite and Microsoft Office
• Highly professional and comfortable liaising with senior-level contacts
• Strong written and verbal communication skills
• Ability to multitask and prioritize a heavy daily workload
• Experience in a startup environment (fast-paced, high growth, high pressure) 
• Experience with neurodiversity or related coaching

Qualifications: BS in Business Administration with 3 years of Experience

• Knowledge of ICD-9/CPT coding procedures, health care claims procedures.
• Knowledge of database software programs.
• Knowledge of administrative and clerical procedures and systems.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
• Experience with OnBase and Write Fax and excellent analytical skills.
• Excellent written and verbal communication skills with internal and external customers.
• Strong organizational skills, including attention to detail, and multi-tasking.
• Strong ability to prioritize, meet deadlines and make rational decisions under pressure.
• Excellent interpersonal, oral, and written communication skills
• Experience in working with medical billing, and electronic databases.

Qualifications: BS in Finance with 8 years of Experience

• Consistently seeks to improve processes
• Ability to act as a strategic partner to regional and local business line
• Ability to practice leadership and management teams
• Strong project and time management skills
• Excellent written and verbal communication skills
• Ability to work independently or within a team environment
• Ability to maintain a high level of confidentiality and professionalism in all matters
• Ability to work in a deadline-driven environment and handle multiple projects/tasks
• Excellent communication skills and ability to foster and maintain relationships with leaders
• Strong attention to detail and professionals at all levels within the organization

Qualifications: BS in Economics with 5 years of Experience

• Previous experience in payment collections
• Experience administrative and/or operations 
• Experience utilizing the phone to contact customer with regard to services or products
• Ability to use a Windows PC and learn new and complex computer systems easily
• Experience using phone and computer as primary tools to complete work on a daily basis
• Data Entry experience with displayed accuracy in noting documentations
• Experience in insurance verification, pre-registration, and patient intake in a medical setting
• Previous experience in the healthcare and / or health insurance industry
• Ability to successfully multi-task while working independently and within a group environment
• Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, PowerPoint, Outlook and SharePoint

Qualifications: BS in Supply Chain Management with 4 years of Experience

• Very strong command of written and spoken English
• Knowledge of Excel and ability to analyze data
• Excellent attention to detail and organizational skills
• Self-starter with a pro-active approach to their work
• Ability to analyze data to identify problems and implement corrective actions.
• Accuracy in receiving/recording/relaying information and claims for reimbursement.
• Sound judgment required in problem-solving/working with internal and external personnel from multiple organizational levels. 

Qualifications: BS in Information Systems with 2 years of Experience