BUSINESS ARCHITECT JOB DESCRIPTION

Naming a role "Business Architect" is straightforward. Earning the title takes something harder. In consulting and transformation environments, this function owns the translation layer between strategic intent and operational design, converting ambiguous executive mandates into documented capability models, validated process maps, and sequenced roadmaps that delivery teams can actually act on. A Business Architect working across complex, multi-service firms must hold an enterprise-wide view while pressure-testing individual initiatives against TOGAF-aligned architecture principles and BPMN process standards. The rigor applied here determines whether transformation programmes cohere or collapse into disconnected workstreams.

As the Business Architect, you translate enterprise strategy into structured capability frameworks, operating model designs, and multi-year transformation roadmaps that guide both business and technology investment decisions. You operate across lines of service within a consulting or internal transformation practice, partnering with senior stakeholders from C-suite sponsors to delivery leads to ensure architecture artefacts remain current, actionable, and anchored to measurable business outcomes.

Career Impact: Specialising in business capability modelling and TOGAF-grounded architecture practice positions you to move into enterprise architecture leadership or principal advisory roles within consulting firms where this expertise commands a premium.

Business Impact: The operating model designs and capability roadmaps you produce directly determine investment prioritisation decisions worth millions in programme budgets, giving your analytical judgements outsized influence on what the organisation builds next.

Growth Opportunity: Sustained exposure to transformation programmes spanning multiple lines of service builds the cross-domain fluency, from business process analysis through to solution scoping, that underpins advancement to Lead or Principal Architect.

• Define business capability models and supporting architecture artefacts aligned to enterprise strategy and multi-year transformation roadmaps.
• Develop "as-is" and "to-be" process maps using structured modelling standards to remove ambiguity and improve cross-functional understanding.
• Analyse strategic initiatives for scope, interdependencies, and alignment with overarching operating model objectives before delivery teams engage.
• Collaborate with senior business stakeholders through facilitated workshops to validate target architectures and secure buy-in for proposed capability changes.
• Partner with solution designers and delivery leads to translate business requirements into technical scope, ensuring traceability from strategy through implementation.
• Assess new investment proposals and vendor solutions against functional and non-functional architecture criteria, providing structured recommendations to decision-makers.
• Maintain and evolve transformation roadmaps in response to shifting business priorities, emerging risks, and post-implementation learning.

• Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent work experience.
• Five or more years of hands-on business architecture experience, with demonstrated delivery of capability models and transformation artefacts in enterprise or consulting environments.
• Certified practitioner under TOGAF or an equivalent enterprise architecture framework, with applied experience using the framework on real programmes.
• Proficiency in business process modelling using BPMN or ArchiMate to document current and target-state architectures across complex organisations.
• Proven ability to facilitate workshops and influence senior stakeholders, including C-suite sponsors, through clear verbal and written communication.
• Demonstrated experience developing and maintaining transformation roadmaps that sequence capability development against strategic priorities and funding constraints.
• Strong analytical and problem-solving skills, with a track record of decomposing complex organisational challenges into structured, actionable architecture outputs.

• Experience establishing or maturing a Business Architecture practice within a large-scale transformation programme, including defining principles, governance, and operating norms.
• Familiarity with business architecture body-of-knowledge frameworks such as BIZBOK, including the use of maturity assessment models to benchmark practice development.
• Prior exposure to Lean or Agile operating environments, with the ability to connect architecture artefacts to iterative delivery and product backlog management.

• Architecture artefact completion rate, tracking committed capability models and roadmaps delivered on schedule.
• Stakeholder sign-off cycle time, measuring revision rounds before architecture outputs reach senior approval.
• Roadmap adherence rate, reflecting how closely approved transformation sequencing holds across workstreams each quarter.
• Initiative scope-change frequency, measuring re-scoping events after architecture review sign-off.
• Practice maturity score, assessed against a recognised business architecture maturity model each cycle.
• Typical tools: Business process modelling platforms (commonly ARIS or Visio); enterprise architecture repositories (commonly Orbus iServer or LeanIX).

• Base Salary Range: $130,000 to $175,000 annually, varying by firm size and geography
• Bonus: Annual performance bonus, typically 10% to 20% of base salary
• Equity: Not standard; RSUs or profit-sharing offered at select consulting or enterprise firms
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by firm
• PTO: 15 to 25 days annually, plus public holidays; some firms offer unlimited PTO
• Common Perks: Professional certification reimbursement, conference attendance budget, flexible remote work arrangements

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background check completion is a condition of employment for all positions, and offers are contingent on satisfactory results. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations are available to qualified individuals with disabilities throughout the application and employment process upon request. Candidates must be legally authorized to work in the United States; visa sponsorship availability varies by employer.

The Business Architect owns the development and validation of business capability heatmaps, value stream mappings, and stakeholder-aligned architecture views in support of USDA and federal agency planning. Reporting to enterprise architecture leadership, this role delivers actionable capability assessments using BIZBOK, BAMM, and BPMN 2.0 frameworks to reduce redundant initiatives and clarify strategic priorities.

Key Responsibilities

• Formalize stakeholder mapping within business architecture and tie stakeholders to value streams and other business views.
• Develop detailed descriptions for the definition, benefits, development, and use of business capabilities in various planning scenarios.
• Document business strategy and business objectives within business architecture.
• Define the end-to-end collection of activities that create value for business partners through value stream mapping.
• Outline approaches to visualize and deliver portfolio visualizations across all business areas.
• Derive and define information concepts with a focus on cross-mappings of information, value stream, and capability.
• Evaluate the business architecture practice based on the Business Architecture Maturity Model (BAMM).
• Assess each business capability instance and deliver heatmaps that identify enhancement priorities and redundant initiatives.

Required Qualifications

• Bachelor's degree or eight years of equivalent experience.
• Five or more years of relevant business architecture experience.
• Experience using BIZBOK, BAMM, and BABOK frameworks in architecture planning and practice assessment.
• Experience using Business Process Model and Notation (BPMN) 2.0 for process documentation.
• Experience working in USDA or other government agencies.

Embedded within the firm's cross-functional architecture practice, the Business Architect leads capability identification and multidimensional firm-wide analysis to increase speed to market and eliminate duplication across Lines of Service. Working closely with Product Managers and C-Suite stakeholders, this role builds data-driven capability visualizations and evaluates new ideas for alignment to firm goals, drawing on broad knowledge of UK and global technical landscapes.

Core Functions

• Apply business architecture methodology across the firm, executing standardised and repeatable analysis activities and deliverables.
• Use a data-driven approach to present objective analysis of how business capabilities are and could be supported.
• Identify capabilities required and the optimum way to achieve them, considering people, process, technology, data, and UX perspectives.
• Build a multidimensional view of the firm with broad knowledge of UK and global technical landscapes and enterprise-wide solutions.
• Evaluate new ideas for alignment to firm goals, programmes, and products, providing input to and review of business cases.
• Support Product Managers in understanding solution scope and identifying capability overlaps or opportunities across business assets.
• Develop visualisations to share complex information in digestible formats for stakeholders at all levels.

Skills & Qualifications

• TOGAF certification required.
• Five or more years of business architecture or business analysis experience in transformation or complex enterprise-wide initiatives.
• Experience critically analysing processes, solutions, and business cases across people, process, technology, data, and UX dimensions.
• Strong data manipulation and visualisation skills, with experience ingesting data from multiple sources.
• Knowledge of key emerging technologies, current trends, and their potential disruptive impacts.
• Ability to explain complexity clearly and influence decision-making across stakeholders up to C-Suite level.
• Strong stakeholder management, facilitation, and interpersonal skills.

Reporting to Global Operations and Transformation leadership, the Business Architect shapes end-to-end transformation blueprints and scalable operating models across cross-functional teams and geographies. Partnering with product owners and delivery functions, this role translates business needs into technical requirements, oversees cross-platform project delivery, and ensures prioritization aligns with global objectives.

Primary Duties

• Develop transformation blueprints documenting as-is and to-be architecture and processes, removing ambiguity and improving understanding.
• Conduct deep-dive analysis on emerging strategic topics, acting as a sounding board for ideas and adding value to discussions.
• Support the design and operationalisation of new products, performing impact assessments on platforms and operating models.
• Challenge project teams to ensure prioritisation aligns with broader global objectives and scalable global standards.
• Translate business needs into technical requirements and work across functions to assess impacts and refine priorities.
• Support large client business proposals and solutioning, engaging product owners to define scalable target operating models.
• Create business cases for initiatives and oversee delivery of cross-platform projects, including maintaining product backlogs.

Qualifications & Experience

• Five to ten years of relevant professional experience in business architecture.
• Project management or business architecture qualifications preferred.
• Experience developing business architecture artefacts in complex, cross-functional environments.
• Proficient in Microsoft Office suite of packages.
• Proficiency in requirements gathering or project management tools is a plus.
• Strong problem-solving and analytical skills with the ability to provide informed insights.
• Excellent organisational, prioritisation, and interpersonal skills, with the ability to self-manage under tight deadlines.

Sitting at the intersection of Operational Excellence and enterprise transformation, the Senior Business Architect co-creates the principles, artefacts, and practices that connect the ASOS Reimagined strategy to day-to-day operations. Operating across Lean, Agile, and change management frameworks, this role facilitates senior stakeholder workshops, identifies upskilling requirements, and tracks the measurable benefit of embedding business architecture across the organisation.

Leadership Responsibilities

• Co-create the approach to Business Architecture, defining the principles, artefacts, and practices needed to embed the strategy into operations.
• Work with Transformation and Change teams to understand strategies being delivered and build buy-in for business architecture support.
• Identify capabilities and upskilling required to embed Business Architecture across the organisation.
• Facilitate workshops with senior stakeholders to create artefacts and embed them in Ways of Working.
• Work alongside Lean and Agile improvement teams to build understanding of how Business Architecture connects to their frameworks.
• Track the benefit of embedding Business Architecture and communicate the journey clearly to stakeholders.
• Assist in establishing the overall Business Change function and provide an aligned service catalogue to the business.

Experience & Qualifications

• Experience as a Senior or Lead Business Architect in a digital retail organisation, with familiarity with Lean Thinking or Process Excellence.
• Experience in business process modelling using BPMN, Process Mining, and related systems.
• Experience establishing a Business Architecture practice within or alongside a significant transformation programme.
• Experience line managing and coaching team members.
• Exceptional organisation skills to manage multiple activities across multiple teams and locations concurrently.
• Strong influencing and communication skills across all business levels.
• Positive, professional approach with a commitment to continuous improvement and developing capability in others.

A key member of the enterprise architecture function, the Business Architect delivers capability definitions, information flows, and business service frameworks that align to enterprise strategy and objectives. Collaborating across business stakeholders, solution designers, and delivery teams, this role performs product owner responsibilities through solution implementation and assesses vendor-based IT software across functional and non-functional criteria.

Duties

• Develop business architecture solutions that align to enterprise strategy and objectives.
• Define business capabilities, business services, and information flows across the organisation.
• Analyse complex business architecture problems and facilitate co-development of strategies, solutions, and roadmaps.
• Collaborate with business stakeholders, solution designers, and delivery teams to define the best solutions to meet objectives.
• Perform product owner role through the implementation of solutions by delivery teams.
• Assess vendor-based IT software and systems across both functional and non-functional criteria.

Background & Experience

• Tertiary qualification in Computer Science, Information Technology, or equivalent industry experience.
• Proven business analyst experience with in-depth industry knowledge.
• Experience in change management and continuous improvement methodologies.
• Experience modelling business processes and working with Agile or Lean methodologies.
• Experience with packaged and custom-built software as well as third-party vendors and partners.
• Experience in collaboration, estimation, and business case development across multiple business areas.
• Strong stakeholder management, negotiation, and interpersonal skills, with the ability to communicate clearly and concisely.

Consistent execution of the Stores IT roadmap depends on the Business Architect, who coordinates target architecture development and guides cross-departmental planning across Order to Cash and Return to Refund end-to-end flows. Based within the enterprise architecture community, this role advises business project teams, develops joint solution blueprints, and prepares decision-making documents for senior management to support international architecture expansion.

Accountabilities

• Coordinate and develop target architectures for the Stores area and cross-departmental roadmap planning.
• Work with business teams on business architecture, including maturity analyses and optimising processes along Order to Cash and Return to Refund end-to-end flows.
• Navigate stakeholders through the challenges of developing a state-of-the-art IT architecture.
• Support project roadmap prioritisation with business architectures and strategies.
• Advise business project teams, develop joint solution blueprints, and support software selections.
• Prepare decision-making documents for senior management and support the expansion of the international architecture community.

Professional Experience

• University degree in information technology, business administration, or engineering, or equivalent qualification.
• Several years of professional experience in enterprise architecture or IT strategy development.
• Experience in complex transformation and integration projects.
• Knowledge of architecture frameworks and methods such as TOGAF, BIZBOK, and BPMN.
• Experience in the retail sector and knowledge of basic POS and retail systems preferred.
• Analytical thinking with strong communication and presentation skills.
• Good English language skills.

As the Business Architect, this role defines, documents, and validates end-to-end business architecture covering strategy, people, process, and tools across CRM, distributor, and support function domains within a portfolio of approximately 15 million Euros in annual project investment. The Architectural Team relies on this work to frame multi-year transformation roadmaps, structure IT solution scope for Business Analysts and Solution Architects, and maintain adherence to target state architecture standards.

Technical Responsibilities

• Apply a structured business architecture approach to capture key enterprise views and help the practice evolve.
• Define, document, and validate the business architecture covering strategy, people, process, and tools.
• Contribute to the definition and execution of multi-year transformation roadmaps to ensure successful business transformations.
• Define initiatives and their interdependencies to ensure smooth implementation and achievement of business objectives.
• Challenge, define, and validate the scope of projects and demands together with Business Units.
• Provide guidance and counsel to project teams to ensure processes and deliverables align with target state architecture.
• Develop and maintain strong working relationships with peers across IT and business organisations to ensure adherence to architecture standards.

Knowledge, Skills & Abilities

• Five or more years of hands-on experience in Business Architecture, Enterprise Architecture, or Senior Business Analysis.
• Broad enterprise-wide knowledge of commercial processes, including B2C, B2N2C, CRM, and PRM sales models.
• Experience using model-based representations such as ArchiMate and BPMN to collect and disaggregate complex business information.
• Knowledge of the insurance industry is a plus.
• Results-oriented, proactive, and able to work collaboratively with business stakeholders at all organisational levels.
• Strong communication skills including written, verbal, and visual formats across all levels of the organisation.
• Proficiency in French (verbal and reading) and English (reading and writing) required, Dutch is a plus.

Business Architect leads the development of the Business Capability Map for an assigned value stream area, driving continuous dialogue between tech stack architects, Business Process Owners, and digital stakeholders to define optimum technical architecture. Success in the position means establishing and integrating business architecture advisory, core process, and governance frameworks while managing cross-functional programme standards and reference model adoption across global and regional teams.

Strategic Responsibilities

• Plan and manage the execution of value stream taxonomy and standards across the programme.
• Lead the redesign of the Enterprise Structure, ensuring stakeholder involvement and anchoring decisions as programme standards.
• Determine and document value stream process area standards in collaboration with business architects, enterprise architects, and Business Process Owners.
• Build knowledge of best practice processes forming the basis of the reference model and document gaps with mitigating actions.
• Establish relationships with global and regional Business Process Owners and collaborate toward one common roadmap.
• Define solution and application architecture linked to processes, ensuring adherence to programme and enterprise architecture standards.
• Onboard workstream resources, monitor reference model adoption, and facilitate alignment between Business Process Owners and Solution Architects.

Education & Experience

• Master's degree in business, information systems, or a related discipline, or equivalent experience, with MBA preferred.
• Several years of experience in business or digital technology with direct responsibility for architecture, analytics, and programme management.
• Proven domain expertise in relevant value stream areas with hands-on experience in full lifecycle implementations or complex integration projects.
• Experience in cross-application business process modelling and integration with SAP and non-SAP solutions.
• Experience in managing diverse, geographically dispersed teams and driving decision-making in complex stakeholder environments.
• Knowledge of SDLC methodologies including waterfall and agile.
• Strong verbal and written communication skills, with strong listening, negotiation, conflict management, and influencing abilities.

The Business Architect produces product-aligned capability models mapped to the application portfolio and advances functional transformation across Payments, Trade Finance, Cards, and Liquidity product groups within a newly established Business Architecture Practice at TTS. Reporting to architecture leadership, this role defines the operating model for integrating business architecture into the Architecture Review Board and identifies opportunities for application rationalisation and consolidation.

Ownership Areas

• Define and implement vision, new concepts, and operating models to integrate business architecture into a complex organisation.
• Define product-aligned capability models mapped to the application portfolio and implement an operating model to keep the reference architecture current.
• Align to specific product groups including Payments, Trade Finance, Cards, and Liquidity to guide functional transformation and solution alignment.
• Help product units define functional target models and roadmaps, discovering potential differentiating solutions.
• Define functional strategy with key stakeholders for the client-facing API portfolio.
• Define and implement the operating model for integrating a Business Architecture perspective into the Architecture Review Board.
• Identify opportunities for application rationalisation, consolidation, and architecture tool selection.

Required Qualifications

• Bachelor's degree or equivalent experience with managerial experience required.
• Financial Services industry experience is required.
• 12 or more years of experience in business architecture or technology architecture.
• Eight or more years of experience developing business capability models, product taxonomies, and technology asset inventories mapped to capabilities and data.
• Eight or more years of experience driving digital transformation and developing target models and roadmaps by client segment and value stream.
• Experience in implementing and maintaining business architecture repositories and integrating business architecture into architecture review boards.
• Ability to lead and motivate diverse teams across multiple locations, with clear and concise written and verbal communication skills.

Embedded within Attain's management, technology, and strategy consulting practice, the Business Architect develops and refines enterprise architecture recommendations and COTS-versus-custom solution assessments for government agency clients across 40 states and the District of Columbia. Working closely with customer IT managers, Technical Review Boards, and delivery teams, this role advances application modernisation and process automation initiatives through market research, vendor evaluation, and requirements gathering.

Day-to-Day Responsibilities

• Act as a trusted technical advisor to customer IT managers and provide technical leadership on the assigned portfolio of applications.
• Coordinate technical reviews to ensure solutions meet existing standards and assist with presentations at the Technical Review Board.
• Participate in market research and vendor demos to assess the impact of technical decisions during the initiation and design phases.
• Research COTS and GOTS products for potential use in process automation, workflow management, or process design and implementation.
• Participate in requirements gathering sessions and provide inputs to technical requirements.
• Review and recommend proposed solution designs, determining whether COTS solutions or custom code best meet the requirements.
• Assess and recommend improvements to current enterprise architecture to ensure alignment of business, process, data, and technology.

Minimum Qualifications

• Bachelor's degree required.
• Eight or more years of IT experience, including at least four years in solutions architecture and four years in solutions design.
• Government contracting experience required.
• Experience across cloud architecture, Agile development, enterprise architecture, application modernisation, IoT, AI, data analytics, and big data.
• Experience with analysis of alternative solutions, COTS vs. custom code evaluation, and validating application deliverables.
• Experience conducting technology market research, vendor demos, and exploring innovative technologies.
• Strong oral and written communication skills, with a collaborative, self-starting, and entrepreneurial approach to work.

Reporting to the Enterprise Architecture leadership team, the Business Architect refines and champions adoption of the Citi Enterprise Architecture Methodology (CEAM) across all sectors, with direct accountability for the ICG sector end-to-end plan and artefact consistency. Partnering with stakeholders from operational through executive levels, this role directly manages staff, drives governance activities, and ensures business architecture remains current with evolving business, technology, and regulatory environments.

Executive Functions

• Champion and drive adoption of the Citi Enterprise Architecture Methodology (CEAM) across the organisation as an educator and envoy.
• Build a thorough understanding of CEAM, including enterprise-wide business processes, functions, data Controlled Vocabularies, and artefact alignment.
• Identify, build, and manage relationships with stakeholders at all levels to support CEAM development and adoption for the ICG sector.
• Manage the ICG sector end-to-end plan for CEAM artefacts, ensuring consistency and driving work to completion across all workstreams.
• Apply and recommend ongoing updates to keep ICG Business Architecture current with changing business, technology, and regulatory environments.
• Drive effective governance activities to enhance controls, change management, and attestation processes related to CEAM workstreams.
• Directly manage staff, including performance management and career planning and development.

Education & Experience

• Bachelor's degree in business, finance, or engineering required, with MBA or advanced degree in Finance, Economics, or Accounting preferred.
• 15 or more years in the financial services domain, including 10 or more years supporting Institutional Clients and IB Markets.
• 5 or more years of experience managing senior technical and non-technical teams on complex, cross-functional enterprise-scale projects.
• Broad knowledge across consumer, institutional, risk, compliance, and finance areas of the financial services domain.
• Familiarity with technologies and best practices in modern enterprise business architectures.
• Advanced proficiency in MS Excel and MS PowerPoint.
• Strong communication, listening, and storytelling skills with the ability to engage and influence executive-level stakeholders, manage ambiguity, and inspire sustained change.

Sitting at the intersection of programme management and SAP integration architecture, the Business Architect oversees requirements definition and target state delivery architecture for the migration of over 1,500 data integrations from ECC to SAP's Integration Suite, API Business Hub, and Event Mesh platforms at TWDC. Operating across business and technical teams, this role manages project plans, timelines, and budgets while ensuring proactive communication of programme goals, progress, and issues horizontally and vertically.

Delivery Expectations

• Define requirements for the target state delivery architecture to enable migration of 1500 or more data integrations.
• Partner with and advise business and technical teams on roadmaps and technical capabilities of the SAP Integration Suite, API Business Hub, and Event Mesh.
• Maintain requirements and target delivery state documentation for solution architecture and dispositioned interfaces.
• Establish and manage project plans, timelines, and budgets as part of programme and technical project management responsibilities.
• Evaluate and improve the project plan continuously, course-correcting for incoming prioritisation changes and dependencies.
• Assess new opportunities by analysing scope and working with business and technology managers to agree on project approach, business cases, and resource needs.
• Ensure effective and proactive communications horizontally and vertically to achieve transparency and clarity of programme goals, progress, and issues.

Technical Qualifications

• Four-year degree or equivalent experience in Programme or Portfolio Management.
• Four or more years of experience in technical business architecture at large or enterprise software companies.
• Three or more years of experience with SAP modern data integration tools and practices, including Integration Suite, API Business Hub, and Event Mesh.
• Three or more years of experience with big data platforms, messaging platforms, MDM, cloud, and microservices architecture.
• Experience in data pipelines, integration, data sharing, data quality, and Master Data Management platforms.
• Experience managing complex technical programmes using Agile, iterative, and waterfall SDLC methodologies.
• Exceptional interpersonal and communication skills with strong writing, speaking, strategic thinking, and programme financial management abilities.