Job Summary: 

• Delivering customer satisfaction for all phases of the customer lifecycle
• Leading the team to understand customers' analytical needs and developing analytical projects and KPIs
• Continuous improvement, cost savings and service improvements.
• Supports team through meeting tasks and deliverables assigned from a project
• Assesses business processes and data for improvement opportunities and communicates those to the management team
• Reviews business KPIs for trends or gaps, and determines casuals
• Works through the defined business processes in delivering value opportunities to customer
• Learns and applies quality methodologies in performing analysis
• Prepares executive summary analysis for presentation to the management team and contributes in customer presentation.
• Coordinating with the General Manager, or above, on the needs of an accounts to ensure Logistics Business Analysts 

Skills on Resume: 

• Customer Relationship (Soft Skills)
• Team Management (Soft Skills)
• Continuous Improvement (Soft Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Data Analysis (Hard Skills)
• Quality Assurance (Hard Skills)
• Presentation (Soft Skills)

Job Summary: 

• Providing accurate and transparent reporting of logistics-related key performance indicators.
• Coordinating with data analysts and technical teams to resolve data issues.
• Coordinating with UX design leads to ensure product strategy guidelines are met
• Managing daily needs of Logistics Business Analysts
• Coordinating and prioritizing customer assignments and resolving customer issues.
• Tracking Logistics Business Analysts' efforts to ensure efficient allocation of resources.
• Promoting consistency and governance across accounts subject to internal company objectives
• Reuse across a broader user base for both KPIs and dashboard design.
• Promoting capabilities to sales prospects through on-site presentations
• Developing and delivering efficient onboarding and dashboard rollout plans.

Skills on Resume: 

• Accurate Reporting (Hard Skills)
• Data Coordination (Hard Skills)
• UX Alignment (Hard Skills)
• Team Management (Soft Skills)
• Customer Service (Soft Skills)
• Resource Tracking (Hard Skills)
• Sales Promotion (Soft Skills)
• Dashboard Development (Hard Skills)

Job Summary: 

• Identify Business Analyst resource needs for change initiatives, projects, and ongoing re-platforming systems
• Identify opportunities, risks, and blockers early to develop workable solutions 
• Coach and mentor a team of Business Analysts in best practice value chain analysis, business architecture
• Collaborate and manage 3rd party Business Analysis resources and budget
• Ensure requirements gathering activities result in the required artifacts to deliver on business needs
• User story creation with testable acceptance criteria
• Support and manage internal Business Analysts of varying levels
• Perform lead Business Analysis activity for high-priority initiatives
• Work with and support Product Owners to understand the strategy, vision 
• Delivery roadmap for BAU and Verdi developments
• Promote the Business Analysis function and team both internally and externally

Skills on Resume: 

• Business Analysis Skills (Hard Skills)
• Problem-Solving (Soft Skills)
• Leadership and Coaching (Soft Skills)
• Vendor Management (Hard Skills)
• Requirements Gathering (Hard Skills)
• User Story Creation (Hard Skills)
• Team Support (Soft Skills)
• Strategic Alignment (Hard Skills)

Job Summary: 

• Responsible for consolidating the figures into monthly sales reports
• Responsible for participating in the control of business results
• Maintain vigilance to ensure adherence to the Quality Policy
• Responsible for analyzing sales actual results versus competitors
• Responsible for value-creation strategy implementation
• Responsible for sales review/forecasting and customer care
• Prepare the calculation of offers as well as the offer itself
• Demonstrate an understanding of the application of the Quality Policy through daily activities
• System procedures by promptly reporting non-compliance issues to management
• Region Ownership of a force, including data stewardship and ticket resolution with the Global Team. 

Skills on Resume: 

• Data Analysis (Hard Skills)
• Reporting (Hard Skills)
• Financial Acumen (Hard Skills)
• Quality Management (Hard Skills)
• Strategy Implementation (Hard Skills)
• Forecasting (Hard Skills)
• Customer Relationship (Soft Skills)
• Offer Preparation (Hard Skills)

Job Summary: 

• Perform and estimate revenue for monthly accruals (preliminary and final closings) exercises
• Responsible for Reconcile and reporting gross margin variance
• Responsible for Budget and Business Plan Exercises
• Strategize bidding of customer tenders to derive maximum margin and eliminate or minimize business risks
• Manage Retail Portfolio Position such that volumes and revenues are at optimal levels 
• Develop and Participate in new product initiatives
• Oversee transfer pricing and monthly Contract for Different sign-offs
• Ensure proper pricing of electricity proposals to customers
• Oversee and manage the approval process for major contracts with large customers
• Work collaboratively with other departments to size and scope features in the Product Backlog.
• Oversee the retail policies and procedures involved in the B2B pricing strategies quotation and contracts process

Skills on Resume: 

• Financial Analysis (Hard Skills)
• Margin Analysis (Hard Skills)
• Budgeting (Hard Skills)
• Risk Mitigation (Hard Skills)
• Portfolio Management (Hard Skills)
• Product Development (Hard Skills)
• Contract Management (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Assist with documentation of technical and non-functional requirements.
• Work in tandem with Design and Engineering teams to hand off specifications.
• Review completed designs and development to ensure that they are built to specification.
• Ensure compliance with Electricity Contracts Terms and Conditions
• Monitor and Update Senior Management on marketplace dynamics and outcome of strategies
• Prepare and present updates during Monthly Retail Updates/Meetings and Monthly Hedge Committee meetings
• Oversee and ensure data integrity of databases maintained by the team
• Oversee the Pricing and Quotation functions of the Senoko Retail Billing System (SRBS)
• Continuous enhancements of the SRBS system to meet the ongoing evolution of the electricity market
• Product development targeted at specific customer segments.
• Assess the scope of services, size and put together a high-performing delivery team to meet the requirements

Skills on Resume: 

• Documentation Management (Hard Skills)
• Communication (Soft Skills)
• Quality Assurance (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Market Analysis (Hard Skills)
• Presentation Skills (Soft Skills)
• Database Management (Hard Skills)
• System Management (Hard Skills)

Job Summary: 

• Lead Business Analysis activities across multiple projects, with support from Business Analysts.
• Supervise and mentor a team of 1 to 2 Business Analysts.
• Act as a Subject Matter Expert throughout the entire project lifecycle.
• Work with a cross-discipline team to develop overall strategy and vision for a variety of digital projects.
• Gather business requirements from diverse partner groups and prioritize a plan of action.
• Build Product Backlogs from requirements gathering activities.
• Conduct Product Backlog grooming sessions throughout the project lifecycle
• Work in conjunction with the Project Management team to lead the project scope
• Work closely with team leads to plan, size and manage sprints.
• Document business requirements via user stories and process flows.
• Document functional requirements including writing wireframe/comp annotations, user stories and acceptance criteria
• Prepare training documentation for, and train, end users on systems such as CMS, DAM and campaign management tools.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Team Supervision (Soft Skills)
• Subject Matter Expertise (Hard Skills)
• Strategic Vision Development (Soft Skills)
• Requirements Prioritization (Hard Skills)
• Product Backlog Management (Hard Skills)
• Leadership (Soft Skills)
• Agile Methodologies (Hard Skills)

Job Summary: 

• Process mapping to onboard new vendors and customers for EDI communication
• Working closely with external vendors and customers
• Planning, managing, and controlling the activities of a team
• Organizing and facilitating cross-functional project teams across EMEA
• Migrating new countries to new ERP along with business processes
• Monitor and manage adoption/usage rates across all customer-facing analytical content
• Developing and executing training programs per individual needs or across customer teams.
• Enforce and develop department standards for design, construction, testing, implementation and documentation.
• Maintain general knowledge of Transplace and customer’s business operations and the logistics industry.
• Manage the business analysis team effectively to ensure effective and efficient delivery to the highest quality standards
• Coach junior members of the team and supporting recruitment and development of collateral and templates

Skills on Resume: 

• Process Mapping (Hard Skills)
• Stakeholder Management (Soft Skills)
• Team Leadership (Soft Skills)
• Project Management (Hard Skills)
• ERP Migration Expertise (Hard Skills)
• Data Analysis (Hard Skills)
• Training Development (Hard Skills)
• Standards Enforcement (Hard Skills)

Job Summary: 

• Meeting with stakeholders to understand and review business objectives and project requirements
• Analyse, cleanse and visualize data to identify trends and make decisions
• Documenting ‘As Is’ and ‘To be’ process and presenting back to stakeholders
• Considering business requirements against the current processes
• Assisting in the development and/or implementation of requirements utilizing analysis techniques
• Facilitating workshops to achieve focused outcomes and joint understanding of user needs
• Formally documenting functions and processes using Microsoft Office tools (including Visio) and/or Google suite
• Supporting with gathering requirements for and production of Management Information and presenting this back to clients
• Support user acceptance testing (UAT) by creating test cases and acceptance criteria, and supporting issue/defect management
• Understand the different perspectives of multiple stakeholders whilst being comfortable to challenge
• Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders

Skills on Resume: 

• Communication (Soft Skills)
• Data Analysis (Hard Skills)
• Process Documentation (Hard Skills)
• Business Process Analysis (Hard Skills)
• Requirements Development (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Documentation Proficiency (Hard Skills)
• Management Information Production (Hard Skills)

Job Summary: 

• Develop strategy/analytics roadmap and self-service reporting capabilities
• Drive implementation end-to-end for analytical solutions
• Create and deliver metrics critical for tracking and managing the business.
• Work with finance and functional business leaders to build scalable processes and metrics
• Use analytics to explain business drivers to the senior leadership
• Leading and developing a team of business analysts
• Serve as a key member of the Payments Acceptance and Experience, Business Intelligence and Data Analytics team 
• Turning data into actionable insights and providing support for strategic initiatives.
• Influence the decisions of stakeholders through effective verbal and written communication and logical reasoning.
• Manage numerous requests concurrently and strategically
• Creating a technology roadmap for data delivery with the research teams
• Communicate with stakeholders from Product, Operations, and Technology to understand the business needs

Skills on Resume: 

• Analytics Roadmap (Hard Skills)
• Implementation Management (Hard Skills)
• Metrics Development (Hard Skills)
• Metric Scalability (Hard Skills)
• Communication (Soft Skills)
• Team Leadership (Soft Skills)
• BI Integration (Hard Skills)
• Actionable Insights Generation (Hard Skills)

Job Summary: 

• Empower and encourage the team to provide a high-quality service to customers and partners.
• Develop a capacity planning model to ensure Business Analyst resource is deployed effectively across the stock of CIEs
• Consistently monitor the workload, re-assigning team members and proactively making enhancements
• Agree with goals and objectives for the team, conduct team meetings and regular performance reviews
• Provide mentoring and development opportunities to enable them to develop their skills.
• Insure Risk awareness is fully embedded within the team by holding regular information sessions for all colleagues
• Encouraging colleagues to challenge processes, and promoting Speak Freely within the team. 
• Ensure all documentation is completed in line with Bank standards and policies
• Writing detailed functional specifications to govern data and tooling requirements.
• Working with other BAs to formalize integration requirements between different products of index refactoring projects
• Providing the highest level of data delivery and adherence to a zero tolerance level for error in the management of CIE Resolution.
• Partner with the CIE Governance team to ensure lessons learned from completed CIE projects are incorporated into future iterations of the framework

Skills on Resume: 

• Leadership (Soft Skills)
• Team Empowerment (Soft Skills)
• Capacity Planning (Hard Skills)
• Workload Management (Hard Skills)
• Goal Setting (Soft Skills)
• Mentoring (Soft Skills)
• Risk Management (Hard Skills)
• Promoting Innovation (Soft Skills)
• Specification Writing (Hard Skills)

Job Summary: 

• Gathing the data requirement and creating a backlog for index research 
• Replicating the index and non-index data in the research lab
• Business requirements for data mapping and transformation across the system
• Create a data abstraction layer for virtualizing data access
• Obtaining formal sign-off of business requirements documents (BRD’s)
• Explaining requirements to the software development teams
• Conducting independent functional Testing, and preparation for Testing
• Working with user acceptance testing (UAT) staff on user testing
• Working with other dependent systems and areas for data onboarding
• Contributing to Program Increment Planning as well as the planning, execution, and review of each sprint

Skills on Resume: 

• Backlog Creation (Hard Skills)
• Lab Management (Hard Skills)
• Business Requirements Analysis (Hard Skills)
• Data Abstraction (Hard Skills)
• Formal Sign-off (Hard Skills)
• Communication (Soft Skills)
• Quality Assurance (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Working with the team to refine and improve the development and delivery processes
• Creating customer journeys and/or artifacts to illustrate an understanding of the business needs
• Participating in Solution Design to ensure the business needs are met
• Works closely with Business and Technical Programme Management
• Understand project costs, risks, resourcing, and external dependencies outside of Technology.
• Deeply understands both the Business and Technology Strategy for Index data and platform consolidation and modernization. 
• Make decisions on behalf of Business and Technical Stakeholders to ensure alignment to both strategies within the delivery. 
• Develops and maintains a Technology Strategic Roadmap in alignment with Business product roadmaps and strategies.
• Maintains contact with Product Owners of other product/business areas 
• Discuss process/functional dependencies and/or cross-function dependencies.

Skills on Resume: 

• Project Management (Hard Skills)
• Business Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)
• Financial Acumen (Hard Skills)
• Strategic Thinking (Soft Skills)
• Decision Making (Soft Skills)
• Roadmapping (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Research, document and interpret functional requirements for enhancements to existing tools/processes
• Design the setup and configuration for client tax software and process implementations
• Establish and manage relationships with tax line of business subject matter experts and IT
• Lead development of end-user documentation including user guides, knowledge documents, and training materials
• Design, develop and deliver training courses in various formats
• Identify and follow up to gain decisions on potential changes in scope and requirements
• Be the owner of market insights, consolidate regional inputs, and act as the center for data amongst Product Marketing.
• Gather and analyze data from a variety of sources, output comments and insights on market and customer trends.
• Work with the Steering Committee to advise on long-range planning.
• Work with Demand Planning to understand regional forecast, inventory, and sales-out trends.
• Own business reporting and generate PowerPoints for executive-level meetings.

Skills on Resume: 

• Research (Hard Skills)
• Software Configuration (Hard Skills)
• Stakeholder Management (Soft Skills)
• Training Development (Hard Skills)
• Training Delivery (Soft Skills)
• Scope Management (Soft Skills)
• Market Insights (Hard Skills)
• Presentation (Soft Skills)

Job Summary: 

• Proactively coaches, mentors and advises to help elevate the vision of analysis practices within the product technology teams.
• Leads the Business Analyst team in standardizing, applying and optimizing requirement gathering and analysis practices
• Partners with stakeholders to deeply understand customer problems
• Drive application of analysis techniques to support solutions and business process efficiencies.
• Partners with Product and Technology Management to address gaps and achieve mutual success.
• Partners with leadership to steer the team's direction and enable efficient scaling of the Business Analyst organization.
• Fosters a high-performing Agile-based culture of trust, teamwork, empowerment, accountability, responsiveness
• Maintains an up-to-date awareness of industry trends, tools, and best practices.
• Remove roadblocks and inefficiencies to support the product teams.
• Works with team members in establishing annual goals, monitoring progress, and proactively providing feedback throughout the year.
• Assists in recruitment, hiring, retention, and growing Business Analysts to be best-in-class at communication, collaboration

Skills on Resume: 

• Mentorship (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Analysis Techniques (Hard Skills)
• Partnership (Soft Skills)
• Strategic Leadership (Soft Skills)
• Agile Methodology (Hard Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Funneling up the outputs from the teams’ BAs, and/or jumping in to write stories 
• Task management of other BAs, providing leadership, guidance, mentoring and support.
• Responsible for client reporting and escalations upwards
• Risk mitigation planning and dependency tracking within the program.
• Creating and implementing any process improvements and/or best practices for the teams’ BAs.
• Communicating any product direction from the client to the team BAs 
• Chasing down this prioritization and direction if not provided.
• Tracking issues and open items from the teams, driving these to resolution.
• Support with user testing preparation alongside QA colleagues.
• Familiarity with writing clear, suitable user stories with acceptance criteria, that meet the Definition of Ready.
• Make a reasoned judgment call on priorities, when little client direction is provided.
• Collaborate and communicate across programs with peers

Skills on Resume: 

• Team Leadership (Soft Skills)
• Reporting (Soft Skills)
• Dependency Tracking (Hard Skills)
• Process Improvement (Hard Skills)
• Communication (Soft Skills)
• Decision Making (Soft Skills)
• Issue Tracking (Hard Skills)
• User Story Writing (Hard Skills)