BUSINESS INTELLIGENCE MANAGER RESUME EXAMPLE

Updated: July 23, 2024 - The (BI) Business Intelligence Manager develops and delivers data-driven analyses to influence GTM strategies across the organization. This role involves coordinating with stakeholders to gather requirements and identify data sources, designing and delivering dashboards to impact business outcomes. The manager also optimizes the ETL process with the Data Engineering team, ensuring data integrity and building aggregates for efficient reporting.

Tips for Business Intelligence Manager Skills and Responsibilities on a Resume

1. Business Intelligence Manager, PepsiCo, Inc., Purchase, NY

Job Summary: 

  • Design customer and market research and benchmarking analysis
  • Identify and recommend value metrics to measure products
  • Work closely with internal stakeholders to identify business models that support products
  • Bring customer and market data to life through rich storytelling
  • Build analytic capabilities to grow the organization's knowledge
  • Supervise the delivery of analytics projects by overseeing project teams consisting of technical project managers and technical consultants 
  • Ensure high-quality delivery of all client projects and serve as the highest point of escalation for clients
  • People manage a team of Managing Consultants and oversee their growth and career development within the company
  • Perform POC processes on customers’ current state to evaluate the plausibility of potential data engineering solutions
  • Lead architectural discussions and serve as technical SME for sales-related calls


Skills on Resume: 

  • Market Research (Hard Skills)
  • Value Metric Identification (Hard Skills)
  • Business Model Innovation (Hard Skills)
  • Data Storytelling (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Project Management (Hard Skills)
  • Client Relationship Management (Soft Skills)
  • Team Management (Soft Skills)

2. Business Intelligence Manager, IBM Corporation, Armonk, NY

Job Summary: 

  • Support informed decision-making throughout the company by ensuring high data quality and integrity
  • Building reports and dashboards, and conducting analyses on warehoused historical data.
  • Manage a team of analysts and partner closely with IT to facilitate business intelligence processes and procedures development AND implementation.
  • Identify, research, and resolve complex technical problems while ultimately, providing impactful knowledge to the business.
  • Provide training and technical support throughout the organization on customized reporting tools and other business intelligence platforms.
  • Continually seek new and innovative ways to collect data and improve data integrity.
  • Oversee the planning and implementation of Rewind’s data warehouse, BI tools, ETL process, and integration capabilities 
  • Monitor and analyze market trends, customer behaviors, buying patterns, and sales performance
  • Track the performance of sales and marketing campaigns/experiments and help build predictive models
  • Partner with other departments to define what business problem they are trying to solve, with what sources of data, when is it due, how it will add value, and deliver on the reporting, dashboards, and automation


Skills on Resume: 

  • Data Quality Assurance (Hard Skills)
  • Dashboard Development (Hard Skills)
  • Analytical Skills (Hard Skills)
  • Team Management (Soft Skills)
  • Technical Problem Solving (Hard Skills)
  • Training (Soft Skills)
  • Data Collection (Hard Skills)
  • Project Management (Soft Skills)

3. Business Intelligence Manager, Uber Technologies Inc., San Francisco, CA

Job Summary: 

  • Develop reports and present analysis in compelling ways in Tableau
  • Identify trends, patterns, and recommended actions
  • Manage Tableau users and user roles and training end users on new reports and dashboards
  • Process confidential data and information according to guidelines
  • Design and manage the RMI Tableau reporting environment, including data sources, security, and metadata
  • Work alongside teams within the business and/or leadership team to establish business needs
  • Wrangle data or request intelligently from a single or multiple systems, source relevant data stories for customers
  • Interface with stakeholders and colleagues across the organization in producing reporting value and building a next-generation reporting ecosystem.
  • Assessing, testing, and implementing new or upgraded software and assisting with strategic decisions on new systems
  • Implement sustainable and scalable methods to ensure dashboards can be easily maintained and updated.


Skills on Resume: 

  • Tableau Proficiency (Hard Skills)
  • Data Analysis (Hard Skills)
  • Training (Soft Skills)
  • Data Confidentiality (Hard Skills)
  • Reporting Environment Management (Hard Skills)
  • Communication (Soft Skills)
  • Data Wrangling (Hard Skills)
  • Software Implementation (Hard Skills)

4. Business Intelligence Manager, Salesforce.com, Inc., San Francisco, CA

Job Summary: 

  • Design, recommend and manage the bank data governance policy in conjunction with the IT Director
  • Review and validate customer data, and oversee the deployment of data to the data warehouse
  • Design and work with the IT Director for data implementation
  • Develop policies and procedures for the collection and analysis of data
  • Create or discover new data procurement and processing programs
  • Cooperate with the IT department to deploy software and hardware upgrades that make it possible to leverage big data use cases
  • Monitor analytics and metrics results, and implement new data analysis methodologies
  • Review customer files to ensure the integrity of data collection and utilization
  • Perform data profiling to identify and understand anomalies
  • Maintains quality of service by establishing and enforcing organization standards


Skills on Resume: 

  • Data Governance Expertise (Hard Skills)
  • Data Validation (Hard Skills)
  • Strategic Data Implementation (Hard Skills)
  • Policy Development (Hard Skills)
  • Data Procurement (Hard Skills)
  • IT Collaboration (Soft Skills)
  • Analytics Monitoring (Hard Skills)
  • Data Integrity Assurance (Hard Skills)
  • Organization Standards (Soft Skills)

5. Business Intelligence Manager, Intel Corporation, Santa Clara, CA

Job Summary: 

  • Gather relevant data from the company's internal and external resources
  • Analyze data to determine problem areas in company processes.
  • Build up a template for strategic analysis to diagnose business problems
  • Advise the management board on appropriate areas of improvement. 
  • Recommend solutions to reduce or eliminate issues and increase profitability
  • Provide marketing and customer insight for the Marketing and Communication team to develop their strategic as well as project execution plans
  • Supervise and manage outsourced workforce and partners to conduct relevant market data collection or market research
  • Develop BI systems for the company to support short-term and long-term business decisions as well as marketing and communication campaign
  • Monitor budget and expenditures to ensure to maximize the value of the investment. 


Skills on Resume: 

  • Data Gathering (Hard Skills)
  • Data Analysis (Hard Skills)
  • Strategic Analysis (Hard Skills)
  • Consultation Skills (Soft Skills)
  • Problem-Solving (Hard Skills)
  • Customer Insight (Hard Skills)
  • Project Management (Hard Skills)
  • Business Intelligence Development (Hard Skills)

6. Business Intelligence Manager, The Walt Disney Company, Burbank, CA

Job Summary: 

  • Work with leads across the company and create dashboards and reports to meet their business needs
  • Work with the Data Engineers to define clear, easy-to-use models for the data warehouse
  • Lead a team of data analysts to handle requests from the various departments of the company
  • Train Atheneum staff how to self-serve data as much as possible for simple requirements
  • Design and optimize queries for complex analytics, and write custom code for any non-standard reports or integrations
  • Contribute to and use the shared catalog of work to avoid duplicating functions that other Data Analysts have created
  • Creating and communicating accurate, high-quality business insights on topics
  • Drive cross-functional partnerships with key stakeholders to develop and recommend growth and retention strategies to senior leadership
  • Develop and execute strategies to acquire and streamline data sources and drive overall automation of reporting processes
  • Develop and maintain dashboards for management reporting through various tools.


Skills on Resume: 

  • Dashboard Creation (Hard Skills)
  • Warehouse Design (Hard Skills)
  • Team Leadership (Soft Skills)
  • Training (Soft Skills)
  • SQL Proficiency (Hard Skills)
  • Knowledge Sharing (Soft Skills)
  • Communication (Soft Skills)
  • Cross-functional Partnership (Soft Skills)

7. Business Intelligence Manager, Dell Technologies, Round Rock, TX

Job Summary: 

  • Managing and mentoring a team of BI Specialists and Analyst to deliver high-quality solutions
  • Work closely with global BI structure, process owners and leadership to understand, analyze and prioritize ideas in the global hopper
  • Coordinate intake, prioritization and distribution of work within the team to ensure efficiency, high motivation and further development of the team
  • Responsible for performance indicators, continuous improvement and risk management for the team.
  • Manage a high-functioning team of diverse, talented individuals.
  • Manage and maximize the value from a standardized portfolio of reports.
  • Use industry knowledge, analytical best practices and technology to enable high-value contribution and speed in a continually changing market
  • Lead a team that delivers a level of analytic support to the business which further enables the teams to do their job
  • Maintain and build cross-functional relationships across the OptiFreight and Medical organization while contributing to and leveraging best practices


Skills on Resume: 

  • Team Management (Soft Skills)
  • Strategic Thinking (Hard Skills)
  • Workflow Coordination (Soft Skills)
  • Continuous Improvement (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Report Management (Hard Skills)
  • Communication (Soft Skills)

8. Business Intelligence Manager, Oracle Corporation, Redwood City, CA

Job Summary: 

  • Understand the current best-in-class approach to employee experience tracking in the market.
  • Understand and clearly articulate the research and evidence that underpins the various approaches to employee listening approaches.
  • Know about the quantitative and qualitative research approaches to employee listening and its application in a business
  • Execute the employee listening strategy, including a deep understanding of the business requirements and considerations in the roll-out of this approach.
  • Work across many teams to ensure business intelligence products are consistent and reliable. 
  • Key relationships include across systems reporting (People Systems), employee experience (Glint), and Insights (Research/analytics) teams.
  • Drive cross-discipline/department collaboration within the HR analytics community 
  • Ensure that decentralized teams achieve maximum impact across their work and have shared ownership.
  • Establish and maintain strong credible relationships with the Chief People Officer, LT and PLT members.
  • Ensure these senior populations are equipped with relevant HR Metrics to support their decision-making on people topics.


Skills on Resume: 

  • Evidence Articulation (Hard Skills)
  • Quantitative and Qualitative Research (Hard Skills)
  • Employee Listening Strategy (Hard Skills)
  • Cross-Team Collaboration (Soft Skills)
  • Leadership (Soft Skills)
  • Empower Decentralized Teams (Soft Skills)
  • Relationship Management (Soft Skills)

9. Business In telligence Manager, Twitter Inc., San Francisco, CA

Job Summary: 

  • Responsible for the definition and production of all consumer insights reporting across the digital consumer journey
  • Identify in and out of industry trends and make recommendations to continuously improve the Volvo consumer digital experience
  • Translate a diverse and complex range of data sources into clear and actionable insights across all elements of the employee experience.
  • Understand the requirements of the business to support current and future workforce trends with meaningful and actionable business intelligence insights 
  • Play a key role in the business analytics team in supporting ongoing application improvements as well as the technical delivery of projects
  • Responsible for maintaining all assigned requirements traceability and associated documentation
  • Develop reporting for the operational team that enables them to work directly with users to improve service level agreements.
  • Write detailed specifications of user requirements, business processes and procedures required to develop and implement reporting and insight
  • Work in close partnership with an Agile development team to analyze product requirements in support of meeting the epic-level product roadmap commitment
  • Partner closely with system architects to define and implement effective and efficient solutions to business challenges and opportunities


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • Trend Analysis (Hard Skills)
  • BI Reporting (Hard Skills)
  • Requirements Management (Hard Skills)
  • Technical Aptitude (Hard Skills)
  • Communication (Soft Skills)
  • Agile Methodology (Soft Skills)
  • Partnership (Soft Skills)

10. Business Intelligence Manager, LinkedIn Corporation, Sunnyvale, CA

Job Summary: 

  • Analyze business processes and identify data requirements
  • Design and implement data structure, the data strategy, and the pipeline
  • Build and automate API integration and data processes
  • Initiate and develop analytical solutions and implement marketing strategies
  • Define and implement Salesforce integration processes
  • Work closely with management to extend technologies and data-driven processes
  • Identify data quality issues, prioritize, and work with colleagues and suppliers
  • Analyze and review business, technical and functional requirements
  • Assist in QA and user acceptance testing of existing and proposed software solutions
  • Ownership of business intelligence strategy, projects, and tasks from start to finish
  • Designs, develops and delivers analytical training for various teams


Skills on Resume: 

  • Business Process Analysis (Hard Skills)
  • Data Architecture (Hard Skills)
  • API Integration (Hard Skills)
  • Analytical Solutions Development (Hard Skills)
  • Salesforce Integration (Hard Skills)
  • Collaboration (Soft Skills)
  • Data Quality Management (Hard Skills)
  • Requirements Analysis (Hard Skills)

11. Business In telligence Manager, General Electric, Boston, MA

Job Summary: 

  • Assists in the preparation, review and ongoing monitoring of budgets, forecasts, strategic plans and other financial data
  • Recommends the standards for sharing best practices across all BU FP&A groups 
  • Be responsible for all financial control, analysis and support of corporate FP&A.
  • Manages work to align the company budget and strategic plans brand volume and trade support objectives. 
  • Serves as a key resource in evaluating issues and providing the necessary solutions and recommendations.
  • Recommends methodologies for analyses, and designs and implements strategic analysis.
  • Assists in writing complex business rules to provide additional report capabilities.
  • Reviews data and conducts analysis, and provides support for integrating acquisitions.
  • Ensures data is accurate as new systems are put into place and old systems are disabled.
  • Provides users with operational definitions of data pulls to result in accurate analysis. 
  • Communicates with internal teams and external customers, and ensures the accuracy of data.
  • Provides technical guidance to employees and adapts plans and priorities to address resource and operational challenges


Skills on Resume: 

  • Financial Analysis (Hard Skills)
  • Best Practice Sharing (Soft Skills)
  • Financial Control (Hard Skills)
  • Alignment Management (Soft Skills)
  • Decision Making (Soft Skills)
  • Strategic Analysis (Hard Skills)
  • Technical Skills (Hard Skills)
  • Collaboration (Soft Skills)

12. Business Intelligence Manager, SAP America Inc., Newtown Square, PA

Job Summary: 

  • Manage and guide the team in all areas of the Acumen BI system.
  • Lead the team in requirements gathering, and reviewing solutions design and project
  • Oversee coordination of training program to enhance Acumen knowledge base for users.
  • Promote Acumen across Asia Pacific to both clients and internal JLL users.
  • Work with the business to analyze and document solutions for requested Acumen enhancements.
  • Assist with ad-hoc data analysis tasks for the business, and work to automate business processes.
  • Liaise with the business and JLL/T Product team to prioritize issues and enhancements.
  • Ensure the team completes thorough testing of enhancements and fixes.
  • Write release communications and documentation, user guides, and training plans
  • Client demonstrations and assist with business development pitches
  • Analyse monthly usage and deliver to the business.


Skills on Resume: 

  • Team Management (Soft Skills)
  • Requirements Gathering (Hard Skills)
  • Training Coordination (Soft Skills)
  • Communication (Soft Skills)
  • Analytical Thinking (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Quality Assurance (Hard Skills)
  • Communication (Soft Skills)

13. Business Intelligence Manager, Microsoft Corporation, Redmond, WA

Job Summary: 

  • Assign supervisors and staff according to operational needs, and write operational procedures
  • Establish and monitor team goals, and review work completed by staff
  • Monitor Custom Reporting requests to ensure the accuracy and reasonableness of requests.
  • Effectively leads, coaches, and counsels supervisors and team members 
  • Review action plans and educate staff on proper follow-up techniques
  • Provide business insights into supply base changes and market dynamics.
  • Run and analyze marketplace indices that affect the cost of goods sold and present findings to the organization.
  • Lead the development of standard operating procedures for identified key service offerings.
  • Contribute to the development and management of the firm's data and analytics infrastructure
  • Define and drive the development of departmental performance metrics and KPIs to drive strategy development and implementation.


Skills on Resume: 

  • Procedures Writing (Hard Skills)
  • Performance Review (Hard Skills)
  • Custom Reporting Oversight (Hard Skills)
  • Leadership (Soft Skills)
  • Follow-up Education (Hard Skills)
  • Market Analysis (Hard Skills)
  • Marketplace Index Analysis (Hard Skills)

14. Business Intelligence Manager, Adobe Inc., San Jose, CA

Job Summary: 

  • Collaborating with the engineering team to deliver and test automation for data ingestion
  • Manage and maintain the configuration of all client implementations (initial data mapping, creating custom mapping, file sharing locations, data validation procedures)
  • Actively manage identification and justification of new development that is required for query optimization and data source updates.
  • Work closely with Valify Account Managers to ensure client data concerns are addressed promptly
  • Ensure that all client data is processed accurately within established SLAs and with high-quality
  • Support Valify’s internal business intelligence activities that support the business, including Leadership, Sales, Client Success, Business Analysis, and Sourcing.
  • Engage with the engineering team to enhance the quality and efficiency of the categorization processes
  • Supervise a team of data analysts, delegating work while ensuring high-quality and efficient processes
  • Collaborate with internal/external customers, suppliers, and GPO partners 
  • Fulfill ad hoc requests for knowledge assets such as reports, extracts, and data feeds.
  • Build scalable and sustainable self-serve data and reporting solutions for Valify and HealthTrust stakeholders.
  • Serve as primary contact with Valify’s third-party provider for Supplier Diversity verification.


Skills on Resume: 

  • Data Ingestion (Hard Skills)
  • Configuration Management (Hard Skills)
  • Query Optimization (Hard Skills)
  • Client Relationship Management (Soft Skills)
  • SLA Adherence (Hard Skills)
  • Business Intelligence Support (Hard Skills)
  • Process Enhancement (Hard Skills)
  • Team Leadership (Soft Skills)

15. Business Intelligence Manager, Visa Inc., Foster City, CA

Job Summary: 

  • Design and model database and user interface solutions to meet Sevita’s reporting demands.
  • Design, develop and maintain ETL processes that feed data from many data stores to Sevita’s Enterprise Data Warehouse
  • Manage the development of reports using reporting tools such as PowerBI, Pentaho Analysis Reports, and SSRS
  • Troubleshoot data integration issues between Sevita’s core applications and Sevita’s Enterprise data warehouse and business intelligence layer
  • Create high-performing complex SQL and DAX queries for ETL and PowerBI development
  • Reviewing, designing, and developing reporting framework, visualizations, and dashboards about company-wide self-service reporting
  • Continually improve ongoing reporting and visualizations through a focus on usability and self-service concepts
  • Improve data literacy at MasterClass through customer workshops, training and continuous feedback on dashboard and visualization products
  • Designing and developing reporting data models to support the maximum effectiveness of BI platform
  • Recruit, mentor and lead a team of analysts with a variety of skill sets, experience, and data customers


Skills on Resume: 

  • Database Design (Hard Skills)
  • ETL Development (Hard Skills)
  • Reporting Tools (Hard Skills)
  • Data Integration Troubleshooting (Hard Skills)
  • SQL and DAX Querying (Hard Skills)
  • Reporting Framework Design (Hard Skills)
  • Self-Service Focus (Soft Skills)
  • Data Literacy Promotion (Soft Skills)

16. Business Intelligence Manager, Hewlett Packard Enterprise, Houston, TX

Job Summary: 

  • Collaborating with stakeholders to solve business problems using data.
  • Driving the adoption of new BI Tools, governance, self-service, and insight discoveries.
  • Leading the requirements gathering, design, and code review sessions.
  • Mentoring BI developers and business users, and developing reports and dashboards.
  • Writing SQL queries to analyze data and build data pipelines, and designing data models.
  • Primarily support the Oncology Business Group for the EMEA region
  • Liaise with global and regional colleagues for EMEA forecasting and components of market research projects
  • Coordinate Sales and Operations Planning process for OBG to help finalize forecasts, and assist at Sales and Operations Planning meetings
  • Provide competitive intelligence for the Oncology therapy areas, giving valuable insight
  • Assist with the creation of presentation materials, and managing oncology third-party data providers
  • Provide support to the EMEA Oncology Business Group Brand Planning process


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • BI Tool Proficiency (Hard Skills)
  • Project Leadership (Hard Skills)
  • Mentoring and Training (Soft Skills)
  • Data Engineering (Hard Skills)
  • Business Domain Knowledge (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Presentation Skills (Soft Skills)

17. Business Intelligence Manager, Johnson & Johnson, New Brunswick, NJ

Job Summary: 

  • Run stakeholder discovery sessions to document report requirements and use cases
  • Design, develop and deploy compelling and insightful PowerBI data visualizations
  • Manage End-to-End report development including design, deployment, training, maintenance, and usage reporting
  • Master the current state data model and recommend strategies for key data elements (KDE) gap closure
  • Serve as a reporting point of contact for stakeholders and end users
  • Drive report adoption through the development and delivery of training content
  • Efficiently monitor KDE across systems for accuracy and completeness
  • Proactively address data quality issues through direct engagement with SMEs
  • Identify root causes and develop strategies for continuous improvements in system data quality


Skills on Resume: 

  • Facilitation Skills (Soft Skills)
  • PowerBI Proficiency (Hard Skills)
  • Project Management (Soft Skills)
  • Data Modeling Expertise (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Training and Development (Soft Skills)
  • Quality Assurance (Hard Skills)
  • Problem-Solving (Soft Skills)

18. Business Intelligence Manager, Chevron Corporation, San Ramon, CA

Job Summary: 

  • Develop insightful analytics and provide operational reporting to help drive and evaluate business performance
  • Contribute to process improvement initiatives and identify requirements for enhancements to existing systems
  • Be the key liaison with external consultants and or vendors supporting ION Analytics Platform development
  • Work with clinical locations through Operations leadership to help maintain accurate reporting of critical business data points
  • Assist IT Data/Systems Analytics Manager with EMR, Revenue Cycle, and alternative data warehouse integrations
  • Implement and monitor operating reports sent to key stakeholders daily
  • Develop KPI dashboards to provide further visibility on billing, volume, and collections statistics
  • Distill information into a usable format through the use of visual reports
  • Manage and oversee platform development including integration with new locations, EMRs, and companies
  • Ensure that all processing and reporting deadlines are consistently achieved


Skills on Resume: 

  • Analytics Expertise (Hard Skills)
  • Process Improvement (Hard Skills)
  • Vendor Management (Soft Skills)
  • Data Management (Hard Skills)
  • Report Development (Hard Skills)
  • Data Visualization (Hard Skills)
  • Project Management (Soft Skills)
  • Time Management (Soft Skills)

19. Business Intelligence Manager, Bank of America Corporation, Charlotte, NC

Job Summary: 

  • Confers with users and supervisors to analyze operational procedures and identify specific problems and requirements.
  • Studies current finance information processes to evaluate effectiveness and develop new systems to improve production or workflow 
  • Works as an intermediary between Finance and IT on projects that require IT-specific integrations
  • Develops user need descriptions, program functions and steps required to modify current finance reporting processes
  • Review computer system capabilities, user software requirements, workflow and scheduling limitations
  • Prepares workflow charts and diagrams to specify and illustrate program sequence of steps to describe input, output and logical operations.
  • Prepares documentation on new operating procedures and trains the Finance Department on new processes.
  • Maintains validation procedures to ensure validation of finance data monthly.
  • Assists the Finance Department in the resolution of work problems.


Skills on Resume: 

  • Communication Skills (Soft Skills)
  • Analytical Thinking (Hard Skills)
  • Project Management (Hard Skills)
  • Technical Knowledge (Hard Skills)
  • Documentation Skills (Hard Skills)
  • Training and Development (Soft Skills)
  • Attention to Detail (Soft Skills)
  • Problem-Solving (Hard Skills)

20. Business Intelligence Manager, The Coca-Cola Company, Atlanta, GA

Job Summary: 

  • Works with Product Engineers by performing and assisting in the analysis of various sources of data to define product quality issues
  • Ensures that audiences of the various tools are properly trained on critical systems.
  • Manages the Source Availability System (SAS) Warranty Analyst program
  • Analyzes service call data related to warranty and protection agreement service calls 
  • Define system and servicing solutions to reduce incompletes, recalls, and cost per call 
  • Improving the overall repair process quality and customer satisfaction
  • Evaluates parts and product suppliers as part of Corporate quality initiatives
  • Designs and implements product reports, service performance, and quality scorecards utilizing the existing platforms available
  • Assists in the analysis of various information to determine potential safety hazards through service incidents, safety reports, returned merchandise, or customer complaints
  • Manages the exchange of product information with Vendors supporting the Sears proprietary brands 
  • Analyze and interpret service call data transferred to the Vendors through the Source Extract program, SAS, and other processes
  • Visits suppliers, service units, and other locations to assist in the identification of product quality issues and warranty administration problems


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • Training (Soft Skills)
  • Program Management (Hard Skills)
  • Problem Solving (Soft Skills)
  • Quality Management (Hard Skills)
  • Reporting and Analytics (Hard Skills)
  • Safety Analysis (Hard Skills)
  • Vendor Management (Hard Skills)

21. Business Intelligence Manager, ExxonMobil Corporation, Irving, TX

Job Summary: 

  • Assists in the development of diagnostic tools utilized by various Home Services functions to diagnose consumer issues
  • Manages industry benchmarking and service incident information to the retail organization 
  • Support In Warranty service recourse and reimbursement negotiation programs
  • Oversees activities required to provide budget information to service and retail organizations to plan for in-warranty expense
  • Works with the Engineering Services team to design and execute service products based on existing and new fields of data
  • Develop compelling analyses to execute data-informed initiatives 
  • Apply expertise in quantitative analysis, data mining, and data visualization to see beyond the numbers
  • Pull insights to help identify trends and opportunities to drive satisfaction and growth of client’s products and missions
  • Be a thought leader for data-informed initiatives and guide the team’s direction overall
  • Conduct in-depth investigations leveraging large and complex data sets
  • Partner with Data Science, Content and Engineering teams to solve problems at scale
  • Inform, influence, and execute new strategies and tactics using analysis and impact metrics


Skills on Resume: 

  • Data Analysis Skills (Hard Skills)
  • Diagnostic Tool Development (Hard Skills)
  • Industry Benchmarking (Hard Skills)
  • Negotiation Skills (Soft Skills)
  • Budget Management (Hard Skills)
  • Collaboration (Soft Skills)
  • Quantitative Analysis (Hard Skills)
  • Leadership (Soft Skills)

22. Business Intelligence Manager, Lockheed Martin Corporation, Bethesda, MD

Job Summary: 

  • Own BI data strategy and related projects, partnering closely with Commercial teams, Data Engineering, IT, and Product
  • Provide strategic direction and establish clear roles, responsibilities, and developmental opportunities
  • Develop and align BI data and reporting strategy and roadmap with organizational objectives. 
  • Set priorities for the BI team and ensure alignment across stakeholder groups. 
  • Drive collaboration across Commercial, Product and Engineering data teams 
  • Build a single source of truth reporting for both executive and Waymo-wide consumption
  • Establish and ensure governance, security and consistency in the sharing of BI data to support stakeholders appropriately. 
  • Ensure best-in-class BI tool stack by proactively addressing gaps and identifying opportunities for improvement
  • Provide metric expertise and standardization, and lend guidance to interpret and provide strategic insights in trends and gaps. 
  • Summarize findings, publicize results, and engage with senior leadership to drive a more data-centric approach to decision-making
  • Collaborate with the business to understand broader business goals and challenges. 
  • Design and maintain data infrastructure and metric reporting to support key opportunities and challenges


Skills on Resume: 

  • BI Data Strategy Development (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Team Management (Soft Skills)
  • Governance and Security (Hard Skills)
  • BI Tool Management (Hard Skills)
  • Metric Expertise (Hard Skills)
  • Presentation (Soft Skills)
  • Business Acumen (Soft Skills)

23. Business Intelligence Manager, AT&T Inc., Dallas, TX

Job Summary: 

  • Manage the day-to-day activities of the team, this includes mentoring and developing team members
  • Provide thought leadership to drive innovation and produce quality work
  • Manage workload and establish priorities, and establish and manage department budget and hire and train staff 
  • Provide timely, meaningful and actionable insights and recommendations through data analyses and machine-learning techniques
  • Identify and conduct data-driven analyses involving players and games
  • Establish sound methodologies and approaches to analyze business problems
  • Work closely with various departments to understand their needs from a data and analytics perspective
  • Support BI initiatives and reporting needs by helping business users gain access to necessary data
  • Improve the breadth and scope of existing reports based on business needs and ensure the proper functioning of Tableau, the company’s primary BI tool.
  • Help define and improve the tracking capabilities needed for analysis and reporting


Skills on Resume: 

  • Team Management (Soft Skills)
  • Leadership (Soft Skills)
  • Workload Management (Hard Skills)
  • Machine Learning (Hard Skills)
  • Data-Driven Decision Making (Hard Skills)
  • Methodology Development (Hard Skills)
  • Interdepartmental Collaboration (Soft Skills)
  • Reporting (Hard Skills)

24. Business Intelligence Manager, Merck & Co., Kenilworth, NJ

Job Summary: 

  • Work closely with Business Intelligence Engineers and Developers to understand and gain access to pertinent data, Applications, and Systems
  • QA data to ensure accuracy and understand limitations, leverage existing tools, recommend new tools and processes
  • Develop deep partnerships with the product, engineering and cross-functional support teams 
  • Deliver insightful analytics, testing and measurement frameworks, and modeling to define and build data-informed business strategies and roadmaps
  • Through modern machine learning techniques, optimization of business processes using predictive and prescriptive methods.
  • Foster data-informed decision-making, hypothesis generation, and experimentation
  • Stock, analyze, coordinate, assess and select market research offices and data sources with market information that are available in the market
  • Design, evaluate and further develop supporting systems, methods and techniques for the benefit of carrying out analysis and research
  • Set up and carry out research for innovation projects, and develop targeting plans for Sales and Business Development
  • Provide (un)requested insight into the quantitative and qualitative market information using periodic and ad hoc reports and presentations to senior management
  • Issue advise at request or own initiative and challenge management on (marketing) strategy


Skills on Resume: 

  • Data Access and Understanding (Hard Skills)
  • Quality Assurance (Hard Skills)
  • Partnership Development (Soft Skills)
  • Analytics and Measurement (Hard Skills)
  • Machine Learning (Hard Skills)
  • Decision-Making (Soft Skills)
  • Market Research (Hard Skills)

25. Business Intelligence Manager, JPMorgan Chase & Co., New York, NY

Job Summary: 

  • Work closely with function area users across the organization to understand the requirements
  • Communicate bi-laterally to ensure stakeholders, team members and the Global office are aware, always of issues, resolutions and the status of projects
  • Serve as a key player and support analytical projects to identify business opportunities and areas of improvement for the organization
  • Translate business challenges and opportunities into propositions for data analysis
  • Ensure credibility by providing timely and accurate analyses of business performance
  • Follow Global BI’s established policies and procedures for solution development
  • Ensure the quality of data extracted from various sources for business usage, maintain a smooth operation of the data integration systems
  • Set up and manage the visualization of reports on Pandora One Stop Shop (OSS) to evaluate business performance
  • Conduct training and provide support to business users
  • Identify market opportunities and trends, and carry out structural and ad hoc analysis


Skills on Resume: 

  • Requirements Gathering (Soft Skills)
  • Effective Communication (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Business Acumen (Soft Skills)
  • Data Analysis (Hard Skills)
  • Policies and Procedures (Hard Skills)
  • Data Quality Management (Hard Skills)
  • Reporting Tools Proficiency (Hard Skills)

26. Business Intelligence Manager, Verizon Communications Inc., New York, NY

Job Summary: 

  • Provide data-driven analyses to the executive team to directly influence GTM strategies across the organization
  • Coordinating with stakeholders, gathering requirements, identifying data sources
  • Designing and delivering dashboards, and performing ad hoc analyses to impact business outcomes
  • Work with the Data Engineering team to optimize the ETL of various data sources into the BI Reporting tools
  • Conduct testing to ensure data integrity, implement new dimensions and measures and build aggregates.
  • Work with the systems team to optimize the flow of data from business systems into the data warehouse and from the data warehouse back out to key business systems
  • Work with operations and key business stakeholders to define key performance metrics and standardized "run the business" dashboards
  • Work with business teams and the wider operations group to understand gaps or opportunities for improvement in upstream data capture and consult on potential changes
  • Work with operations to provide ad hoc reports and visualizations to answer key questions posed to the operations group
  • Collaborate with various data providers to resolve dashboard, reporting and data-related issues
  • Drive workshops or training sessions with the business user community to further their knowledge and use of Reporting and Visualization tools (primarily Looker)


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Dashboard Design (Hard Skills)
  • ETL Optimization (Hard Skills)
  • Data Integrity (Hard Skills)
  • Systems Integration (Hard Skills)
  • Performance Metrics Definition (Hard Skills)
  • Collaboration (Soft Skills)