Job Summary: 

• Conduct initial leave consultation with team members
• Advising on leave policies, leave process, income replacement benefits
• Manage short-term disability and paid parental leave payments
• Responsible for the verification of vendor calculation and processing with Payroll.
• Assist and respond to team member inquiries and escalations
• Serve as the subject matter expert leave and benefit programs
• Provide timely and accurate responses to inquiries from Human Resources and team members.
• Confirm leaves are accurately set up in both the system and the outsourced leave provider’s system.
• Calculate missed benefit premiums upon return from leave
• Advise payroll and team members of the benefit premium catch-up schedule.
• Work with benefit/insurance partners to resolve enrollment, coverage and benefits issues.
• Act as a liaison between HR, vendors, and team members to provide support.

Skills on Resume: 

• Leave Policies (Hard Skills)
• Communication (Soft Skills)
• Attention to Detail (Soft Skills)
• Problem-Solving (Soft Skills)
• Time Management (Soft Skills)
• Technical Proficiency (Hard Skills)
• Interpersonal (Soft Skills)

Job Summary: 

• Responsible for leading benefits programs for this market.
• Drive the benefits agenda and support all benefit programs including retirement, health and welfare projects.
• Work with the broader benefits team to assess and design benefit programs 
• Responsible for providing flexibility for business expansion needs.
• Ensure that all benefit plans are competitive, compliant with local laws and regulations, and financially efficient.
• Support the annual evaluation of benefits and insurance policy renewal.
• Manage benefit vendors along with handling case escalations, and internal plan communications.
• Responsible for partnering with the Global Compensation teams
• Maintain required plan documentation including educational, and communications materials
• Monitors and ensures documentation of plan compliance with all applicable state and federal laws

Skills on Resume: 

• Leadership (Soft Skills)
• Benefits Program (Hard Skills)
• Program Assessment (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Insurance Policy (Hard Skills)
• Vendor Management (Soft Skills)
• Collaboration (Soft Skills)
• Plan Documentation (Hard Skills)
• Compliance Monitoring (Hard Skills)

Job Summary: 

• Responsible for the process of benefit billing invoices
• Conducting the financial analysis and budget reconciliation
• Maintain and enhance existing processes for regular self-audits
• Provide technical research and interpretation of benefit plan provision and processes
• Maintain eligibility reporting and conduct monthly reviews of ACA data ensuring the offer of coverage is compliant
• Manage year-end ACA process and ensure annual 1095-C forms are filed
• Complete the required legal filings and tests, including 5500s, SARs, nondiscrimination testing, etc.
• Work collaboratively with HRIS and IT teams to ensure the HRIS system meets benefits needs and is up to date 
• Plan provisions and regulatory guidelines, including testing for projects, open enrollment, etc.
• Oversee benefits enrollment and review feedback files for Workday vendor interface files
• Update benefit communications and complete timely updates to the Intranet Site, Benefits Portal, HR Benefit Guides, Policy and Procedure manuals.

Skills on Resume: 

• Budget Reconciliation (Hard Skills)
• Technical Research (Hard Skills)
• ACA Compliance (Hard Skills)
• Legal Filings (Hard Skills)
• Communication (Soft Skills)
• Benefit Plan (Hard Skills)
• Benefits Administration (Hard Skills)

Job Summary: 

• Serve as the first point of contact for HR, the carriers, research employee benefits questions 
• Respond to employees for basic benefit-related inquiries
• Coordinate and facilitate WCB, STD, and LTD claims and ongoing claims management
• Arrange for payment of premiums and invoices from vendors and process life insurance claims
• Administer retirement plans for the defined benefit, defined contribution, supplemental retirement, and retiree medical and life plans
• Managing the absence and benefits data within the HRIS system. 
• Data entry or approval of benefit changes and the resolution of discrepancies arising from carrier file feeds
• Conduct new hire benefits orientation, benefits education for existing employees, and HRIS system training related to benefits and absences
• Responsible for supporting the annual total rewards process
• Update documents and regularly run required reports in the HRIS system and from the pension trustee system
• Support the team on various projects as well as with the implementation of new projects and processes

Skills on Resume: 

• Customer Service (Soft Skills)
• Employee Support (Soft Skills)
• Claims Management (Hard Skills)
• Financial Administration (Hard Skills)
• Retirement Plan (Hard Skills)
• Data Management (Hard Skills)
• Data Entry (Hard Skills)
• Education Delivery (Soft Skills)

Job Summary: 

• Process all new enrollments, qualifying event changes, beneficiary, and termination transactions in the HRIS system 
• Review for benefit eligibility changes and COBRA qualifying events.
• Serve as primary contact for benefits questions for personnel and beneficiaries. 
• Correctly answer or triage questions to the appropriate person.
• Review all new benefit elections to confirm eligibility requirements and process in the HRIS system. 
• Enrolling new participants in the elected benefit plans.
• Coordinate delivery and receipt of all open enrollment materials to personnel. 
• Assist in all areas of the open enrollment process, and keep orientation presentations current.
• Conduct new hire benefits orientations, open enrollment meetings and other presentations
• Assist with submitting eligibility and payroll files to vendors
• Receive, reconcile, and submit payment requests for all benefit vendor invoices

Skills on Resume: 

• Transaction Processing (Hard Skills)
• Benefit Eligibility Review (Hard Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Benefit Enrollment (Hard Skills)
• Coordination (Soft Skills)
• Presentation (Soft Skills)
• Invoice Processing (Hard Skills)

Job Summary: 

• Administer annual global compensation process for merit and incentive programs
• Leverage compensation programs and related initiatives
• Ensure the program is aligned with merit pay, incentive plans, job evaluations, and other compensation matters.
• Benchmark global positions to recommend internal salary changes and global merit guidelines.
• Support the executive compensation processes and external reporting requirements.
• Perform global compensation analyses of positions, using internal comparators and external market data.
• Daily administration of the benefits programs for all active employees and retirees.
• Assist with managing external vendors for both project and daily operations.
• Act as liaison between employees, retirees, and vendors 
• Quickly and effectively resolve outstanding issues, inquiries and complaints regarding global rewards programs.
• Draft and deliver employee communications for global compensation processes, annual benefits open enrollment, rewards plan changes or updates

Skills on Resume: 

• Compensation Programs (Hard Skills)
• Incentive Plans (Hard Skills)
• Salary Recommendations (Hard Skills)
• Compensation (Hard Skills)
• Market Research (Hard Skills)
• Benefits Administration (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Advise and counsel management and employees on existing programs.
• Develop recommendations for new plans or modify existing plans 
• Help maintain the company's competitive position in the labor market.
• Evaluate and compare existing company programs with those of other employers
• Analyzing other plans, surveys and other sources of information.
• Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, agreements and insurance policies.
• Ensure compliance with ERISA and other legal requirements including annual updates and communication of plan documents and summary plan descriptions.
• Assist in the preparation of audits, reports, and applications required by law to be filed with federal and state agencies
• Review and analyze changes to state and federal laws about benefits and report necessary or suggested changes to management.
• Work with hiring managers to develop and update success profiles and job descriptions and source candidates
• Serves as a point of contact for hiring managers and recruiters.

Skills on Resume: 

• Benefits Counseling (Soft Skills)
• Strategic Planning (Hard Skills)
• Market Analysis (Hard Skills)
• Data Analysis (Hard Skills)
• Legal Compliance (Hard Skills)
• ERISA Compliance (Hard Skills)
•  Audit Preparation (Hard Skills)
• Legislative Analysis (Hard Skills)

Job Summary: 

• Facilitate the recruitment process by grading positions, posting positions, selecting quality candidates
• Conducting compensation analyses and making total rewards recommendations.
• Identify and qualify key talent acquisition partners to streamline global recruiting processes 
• Find top candidates in niche functional areas at the best possible price point.
• Administer annual performance management process and training across the enterprise.
• Links performance management processes with total rewards programs and guidelines.
• Manage the day-to-day administration of talent tools such as application tracking, talent development hub, and global headcount report
• Facilitate annual succession planning process to include comprehensive global talent review meetings with functional leaders
• Establishing succession plans for pivotal positions, and implementing individual development plans for key talent.
• Assist with succession planning, performance management, leadership development and training programs.
• Analyze, recommend, and implement continuous improvement initiatives across assigned HR processes

Skills on Resume: 

• Candidate Selection (Hard Skills)
• Rewards Management (Hard Skills)
• Partnership Development (Soft Skills)
• Cost Optimization (Hard Skills)
• Performance Management (Hard Skills)
• Total Rewards (Hard Skills)
• HRIS Administration (Hard Skills)
• Succession Planning (Hard Skills)

Job Summary: 

• Respond to employee requests regarding plans, new hire and healthcare questions and benefits policies
• Process benefits payments including, vendor premiums, administrative fees, consulting fees, survey and project invoices
• Maintain and update all benefits communication including forms, e-mails, new hire orientation presentations, HR portal. 
• Ensure that affiliate companies are aware of changes and provide updated materials for employees.
• Ensure files to providers are accurate with hires and terminations
• Assist Benefits Specialist with the annual open enrollment process
• Maintain a working knowledge of all applicable federal, state and local laws, ordinances, regulations and reporting requirements. 
• Conduct new hire benefit orientations and explain the benefits self-enrollment system to eligible employees and partners.
• Act as a backup for processing leaves of absence and disability paperwork.
• Assist with compiling data for and issuing annual total compensation statements for partners and employees.

Skills on Resume: 

• Customer Service (Soft Skills)
• Payment Processing (Hard Skills)
• Benefits Communication (Hard Skills)
• Coordination (Soft Skills)
• Record-Keeping (Hard Skills)
• Open Enrollment (Hard Skills)
• Laws and Regulations (Hard Skills)
• Benefit Explanation (Soft Skills)

Job Summary: 

• Responds to benefit inquiries from employees, managers and other internal departments via email and phone.
• Conducts benefits orientations regarding employee benefits programs and provides employees 
• Assists employees with navigating resources related to benefit claims and services.
• Promotes and engages employees in wellness programs in an effort 
• Influence healthy lifestyle choices. Hosts events and challenges, etc.
• Monitors plan eligibility and enrollment and works with carriers to resolve issues
• Gathers benefit plan documentation and update internal databases.
• Oversees benefit portals and systems (HRIS) to allow online benefits program enrollments, communication
• Ensures accurate and timely transmission of carrier file feeds.
• Documents processes, maintains data and organizes files.
• Processes leave of absence, determines FMLA eligibility and sends out applicable correspondence.
• Processes claims and tracks time off due to LOA programs including FMLA, disability, and personal and parental leaves.
• Manages disability, FMLA and ADA claims and requests through third-party

Skills on Resume: 

• Communication (Soft Skills)
• Navigation Assistance (Soft Skills)
• Wellness Program Promotion (Hard Skills)
• Issue Resolution (Hard Skills)
• Database Management (Hard Skills)
• System Maintenance (Hard Skills)
• Absence Administration (Hard Skills)

Job Summary: 

• Participating in office site visits, technology training, and hands-on learning to gain organizational knowledge
• Assisting with internal systems maintenance to ensure accurate vendor data transmissions and systems effectiveness
• Facilitating small group discussions and performing group presentations
• Utilizing multiple databases for the collection, analysis, and presentation of reports and information
• Effectively communicating and administering benefits-related policies and procedures
• Ensuring accurate and timely completion of modeling, reporting, and other administration functions
• Acting as a knowledge point for health and welfare processes and functions
• Responsible for providing customer service
• Assisting with policy, procedure, and practice creation and management
• Leading internal audit and compliance review execution

Skills on Resume: 

• Organizational Familiarization (Soft Skills)
• Systems Maintenance (Hard Skills)
• Presentation (Soft Skills)
• Database Utilization (Hard Skills)
• Benefits Policy (Hard Skills)
• Reporting and Administration (Hard Skills)
• Health and Welfare Process (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Provide support to employees about claim questions, coverage questions, life events, plan changes, etc.
• Process benefit bills including reconciling the monthly allocations for various Cerberus subsidiaries
• Answering bill inquiries from the carriers, providing carriers with breakdowns of the ACH payments
• Coordinate Open Enrollment planning including communications, updating benefit guides, answering employee questions,
• Manage and track ACA compliance requirements monthly (including 5500 annual filings)
• Assist with contribution scenarios and other cost-saving scenarios in the renewal processes for medical, dental, vision, life/disability, commuter/FSA
• Oversee administration of international plans including the implementation of local plans in various international office locations
• Assist in managing the 401k plan, staying on top of changing IRS and 401k plan guidance, plan change, or fee docs that need to be signed
• Taking notes during all these meetings of items discussed, takeaways, and next steps.
• Plan Health and Wellness events such as health fairs as well as events for initiatives/holidays 
• Coordinate with the Corporate Communications team on any events/updates
• Assist with Corporate Social Responsibility and Inclusion & Diversity volunteer events/fundraising ideas

Skills on Resume: 

• Employee Support (Soft Skills)
• Billing Processing (Hard Skills)
• Coordination (Soft Skills)
• Open Enrollment (Soft Skills)
• Compliance Management (Hard Skills)
• Cost Analysis (Hard Skills)
• Benefits Administration (Hard Skills)
• Retirement Plan (Hard Skills)

Job Summary: 

• Organize and manage daily benefits operations
• Overseeing enrollments and terminations, researching and responding to plan-level inquiries
• Responsible for day-to-day questions from participants and employees/partners on time
• Overseeing all correction efforts related to the Plans.
• Research, assess, and interpret plan design and programs 
• Ensure accurate administration and make recommendations for improvement. 
• Assist and/or manage the implementation of new plans, programs, and changes.
• Perform internal control process audits to ensure the plans are running smoothly and plan data is kept accurately. 
• Research and correct discrepancies found during any internal control audits. 
• Coordinate corrections with the payroll department and carriers
• Oversee and work with all plan vendors and service providers

Skills on Resume: 

• Operations Organization (Hard Skills)
• Termination Oversight (Hard Skills)
• Inquiry Handling (Soft Skills)
• Employee Support (Soft Skills)
• Plan Design Assessment (Hard Skills)
• Administration Accuracy (Hard Skills)
• Plan Implementation (Hard Skills)
• Internal Control Process Audit (Hard Skills)

Job Summary: 

• Handling requests for proposals and vendor transitions, and ensuring timely completion of vendor duties
• Manage and maintain the benefit plan setup in the HRIS
• Prepare and oversee all participant communications, by mail and email
• Process monthly insurance billings, reviewing for accuracy, improving and documenting the processes, and ensuring timely payments.
• Calculate and report firm contributions to employees’ accounts, including quarterly profit-sharing and HSA contributions. 
• Manage the benefits compliance calendar, such as completing compliance testing and ensuring timely completion and submission of required reports
• Maintain documentation for the plans and employee benefit files. 
• Assist with the review of plan documentation such as benefit plan descriptions, contracts, and insurance policies
• Coordinate the annual open enrollment process, including communications, carrier connections, meetings, etc.
• Organize, participate in, contribute to, and record the minutes of the Retirement Plans Committee and Welfare Benefits Committee meetings.

Skills on Resume: 

• Benefit Plan Setup (Hard Skills)
• Communication (Soft Skills)
• Insurance Billing (Hard Skills)
• Contribution Calculation (Hard Skills)
• Benefits Compliance (Hard Skills)
• Documentation (Hard Skills)
• Coordination (Soft Skills)

Job Summary: 

• Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes
• Gather employee data and processing of monthly billings for all group plans.
• Implement and maintain group benefits databases.
• Prepare and edit written communications, reports, or other items daily to ensure language is clear and accurate
• Assist with the communication, implementation, and administration of employee benefits.
• Consult with and advise employees on eligibility, coverage, and claim procedures
• Maintain confidential department records and office files following internal company procedures
• Conduct market analysis before the anniversary date of all client's coverages for both new and renewal business.
• Assist clients with enrollment in benefits programs, such as health insurance and retirement savings
• Work with insurance vendors on behalf of employees and the company
• Ensure all contracts/policies are accurate and current

Skills on Resume: 

• Inquiry Response (Soft Skills)
• Billing Processing (Hard Skills)
• Benefits Database (Hard Skills)
• Preparation (Soft Skills)
• Communication (Soft Skills)
• Employee Consultation (Soft Skills)
• File Management (Hard Skills)
• Market Analysis (Hard Skills)

Job Summary: 

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Manages programs such as tuition reimbursement, 529 savings plans and student loan payments.
• Assists with new-hire orientations, and performs quality checks and audits of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Distributes benefits enrollment materials and determines eligibility.
• Enroll employees with carriers and process life status changes.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes
• Assists with the open enrollment process, confirming payroll deductions are correct
• Provides necessary reports for allocation/billing charges.

Skills on Resume: 

• Data Management (Hard Skills)
• Program Management (Hard Skills)
• Data Auditing (Hard Skills)
• Issue Resolution (Soft Skills)
• Benefits Enrollment (Hard Skills)
• Inquiry Response (Soft Skills)
• Enrollment Support (Soft Skills)

Job Summary: 

• Analyze equity of current benefits compared to trends and legislated requirements 
• Present recommendations for change or enhancements to management.
• Monitor, analyze and research utilization experience and trends on assigned benefit programs
• Identify and investigate abnormal patterns, compile information 
• Coordinating and assisting with open enrollment meetings.
• Prepare operational and financial reports and analyses of assigned plans.
• Mediate problems between employees and assigned plans by working with providers and third-party administrators.
• Conduct or participate in meetings to describe, explain, and respond to questions concerning various benefits programs.
• Investigate problem areas through the application of statistical analyses on claim and payroll data in concert with other departments
• Provide and coordinate support to the unit for individually assigned projects, administrative support for the practice
• Respond to client requests for service/assistance within one working day of the request, at the direction of the team.

Skills on Resume: 

• Benefits Analysis (Hard Skills)
• Presentation (Soft Skills)
• Utilization Monitoring (Hard Skills)
• Problem Identification (Hard Skills)
• Coordination (Soft Skills)
• Financial Analysis (Hard Skills)
• Problem Mediatio (Soft Skills)
• Statistical Analysis (Hard Skills)

Job Summary: 

• Work with the team to understand and identify responsibilities on each assigned account
• Begin to develop account ownership of various tasks and service items
• Assist with building content with teams in preparation for client meetings.
• Request renewals from carriers for all lines of coverage and ensure delivery on time.
• Assist with the development of vendor requests for proposals, gathering data, carrier follow-up, and production of marketing exhibits.
• Assist in developing employee communications (newsletters, bulletins, overhead presentations, etc.)
• Develop ownership for clients by becoming familiar with contracts, booklets, communications materials, etc.
• Maintain client documents such as SPDs/certificates, internal reporting, and renewal and implementation paperwork at the direction of the team.
• Assist with commission reporting and reconciliation with the team lead.
• Manage open items and practice proactive follow-up on all outstanding issues by communicating the status of each to the team.
• Assist with prospect work/RFPs as capacity dictates.

Skills on Resume: 

• Task Identification (Soft Skills)
• Presentation (Soft Skills)
• Renewal Management (Hard Skills)
• Vendor Proposal (Hard Skills)
• Employee Communication (Soft Skills)
• Contract and Document (Hard Skills)
• Commission Reporting (Hard Skills)

Job Summary: 

• Act as the primary contact for day-to-day administration, inclusive of client’s requests
• Evaluate and manage applicable 3rd party vendors.
• Assist with the development, data gathering and issuance of client monthly/quarterly budget and utilization reports.
• Analyze the impact of changes to a client’s benefit design.
• Analyze and evaluate the accuracy of benefit contracts.
• Issue and manage request for proposal (RFP) processes.
• Attend client meetings, benefit fairs, training sessions and open enrollment meetings
• Assist in conducting employee surveys and focus groups and analyze responses.
• Assist Sr. Consultants with ongoing workflow and project management for clients.  

Skills on Resume: 

• Client Relationship (Soft Skills)
• Vendor Management (Hard Skills)
• Reporting Preparation (Hard Skills)
• Contract Evaluation (Hard Skills)
• Proposal Management (Hard Skills)
• Event Attendance (Soft Skills)
• Survey Analysis (Hard Skills)

Job Summary: 

• Participate in benefit renewal strategy meetings, analyze benefit plan/program effectiveness
• Make recommendations on benefit plan/program design modifications
• Assist Manager, Benefits in the development and implementation of new health and welfare benefit
• Review and interpret plan documents and work with legal counsel to ensure compliance with administrative practices
• Compile data and/or assist with annual required filings or notices including ACA reporting, 5500s, SARs
• Assist in the development of targeted benefit communications 
• Provide ongoing education to lawyers and staff understanding of benefits programs and strategy
• Support Benefits/HRIS Specialist with benefits system and vendor integration setup, troubleshooting, and testing
• Support Benefits/HRIS Specialist with benefit enrollment/deduction reconciliations to ensure completeness and accuracy of benefits information within the HRIS/payroll systems
• Conduct a gap analysis of department business processes. 
• Develop and manage an index of departmental business processes

Skills on Resume: 

• Benefit Renewal Strategy (Hard Skills)
• Regulatory Filings (Hard Skills)
• Plan Document (Hard Skills)
• Data Compilation (Hard Skills)
• Communication (Soft Skills)
• Employee Education (Soft Skills)
• Troubleshooting (Hard Skills)

Job Summary: 

• Prepare benefit data census reports for broker and/or insurance companies
• Create and/or run queries in benefit focus and summarize data for recurring and/or ad hoc reporting requests
• Manage the project plan for the firm’s annual open enrollment
• Assist with the annual benefits department budget, review actuals vs budget throughout the year
• Concisely explain variances to management
• Assist with designing and reporting on ROI metrics for the Wellness for Life program
• Attend and contribute to department and various recurring vendor meetings
• Collaborate and develop strong interpersonal relationships both within and outside of the department
• Provide exceptional, prompt service to lawyers and staff on all benefits-related issues 
• Liaise with insurance carriers and brokers, and complete benefit surveys
• Assist other team members with monitoring the department phone and email inbox
• Track and report on the status of workload and produce high-quality, accurate work on time
• Embrace new challenges and take initiative in identifying and implementing process improvements. 
• Provide accurate information and propose and execute effective solutions to problems

Skills on Resume: 

• Benefit Data Management (Hard Skills)
• Data Summarization (Hard Skills)
• Project Management (Hard Skills)
• Budget Management (Hard Skills)
• Variance Explanation (Soft Skills)
• ROI Metrics (Hard Skills)
• Meeting Attendance (Soft Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Work with the data warehouse vendor/consultants and undertake data analytics and reporting 
• Provide insights for developing conclusions for business cases/decision-making/recommendations.
• Co-lead benefits projects to ensure alignment with the client’s business objectives and overall benefits strategy.
• Keep abreast of regulatory changes and benefits trends
• Analyze the implications for the client, and recommend action
• Assist in developing a robust communications program around benefits
• Ensuring employees/members appreciate and optimize the use of health and welfare benefits programs.
• Assist with the implementation and ongoing development and communication of wellness programs and initiatives.
• Effectively manage vendors to ensure client gets the highest quality and levels of services at the lowest costs.
• Assist in developing performance standards and monitor vendor performance on an ongoing basis.
• Participates as a project team member/lead to deliver projects, including annual enrollment
• Work closely with the Benefits Director to streamline, simplify and ensure flawless execution of benefits programs.
• Provides day-to-day support and responds to routine benefit questions, or more complex inquiries

Skills on Resume: 

• Data Analytics (Hard Skills)
• Business Insights (Hard Skills)
• Project Leadership (Soft Skills)
• Regulatory (Hard Skills)
• Trend Analysis (Hard Skills)
• Communication Program (Soft Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Administrate the benefits for a large employee population
• Open enrollment preparation and execution
• Conducts informative presentations to employees regarding benefits offered by the organization
• Ensures compliance with all federal and state laws regarding benefits
• Creating and modifying reports to analyze benefits data and metrics
• Monitor and audit benefit enrolment data, and compliance filings
• Coordinate and communicate with other HR team members and managers across the organization
• Provides customer service support regarding benefits questions
• Obtain information necessary for renewal spreadsheet and create and analyze market bids
• Perform deep-dive analysis on claims, trends, and renewals/RFPs
• Communicate frequently with internal stakeholders and external contacts with carriers and vendors
• Compare and contrast the benefit offerings of companies that are merging to put together strategic plans for bringing them under one umbrella

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Enrollment Management (Hard Skills)
• Presentation (Soft Skills)
• Legal Compliance (Hard Skills)
• Data Analysis (Hard Skills)
• Data Monitoring (Hard Skills)
• Communication (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Works closely with a range of people from across the People and Culture function 
• Complete research and gather data to assist with the design of benefits in the system and associated processes.
• Writes benefits content and communications and manages the process for this content to be reviewed and approved before it is added to the website.
• Completes testing of the benefits portal and reporting to ensure all aspects of the system are working correctly. 
• Coordinates the change request process to ensure all changes to the benefits system are tracked and progress monitored.
• Develops process documentation and work instructions to support ongoing benefits processing and administration.
• Completes analysis of benefit take-up rates, and system usage and identifies trends and recommendations for improvements. 
• Translates analysis into creative dashboards to provide the data to a range of stakeholders.
• Supports other benefits projects and compensation activities

Skills on Resume: 

• Teamwork (Soft Skills)
• Data Gathering (Hard Skills)
• Communication (Soft Skills)
• System Testing (Hard Skills)
• Coordination (Soft Skills)
• Documentation (Hard Skills)
• Data Analysis (Hard Skills)
• Dashboard Creation (Hard Skills)

Job Summary: 

• Responsible for providing operational and administrative support for the Health and Welfare and Retirement benefit plans
• Run Workday, JDE and Enrollment System reports and merge data upon business requests
• Provide regular and accurate data analytic reports with executive summaries for the HR Benefits plan
• Create/edit written communications, reports, or other items daily
• Liaise with Payroll, Benefits, and HR staff, and maintain direct ownership of tasks/projects
• Assist employees to resolve routine issues and questions within the scope of existing practices under the direction of HR Leadership
• Resolve employee/issues with insurance carriers or third-party providers
• Consult with and advise employees on eligibility, coverage, and claim procedures
• Assist with the communication, implementation, and administration of employee benefits and national HR programs
• Liaise with Payroll, HR Services, Benefits, and Talent Management staff to support employee onboarding
• Create/edit ad-hoc reports within the HR software and provide accurate data to management 
• Maintain confidential department records and office files following internal company procedures

Skills on Resume: 

• Administrative Support (Hard Skills)
• Data Merging (Hard Skills)
• Data Analytics (Hard Skills)
• Communication (Soft Skills)
• Ownership (Soft Skills)
• Issue Resolution (Soft Skills)
• Issue Resolution (Soft Skills)
• Employee Consultation (Soft Skills)

Job Summary: 

• Responds to client inquiries about the group insurance plans
• Builds the relationship between clients and other members of the team
• Reviews and analyzes benefit plan documentation
• Updates client information on internal databases
• Collaborates with internal administrators and insurance providers regarding the administration of client plans
• Analyzes payroll files, carrier files, and premium statements to ensure accuracy
• Organizes mass communication and administration packages being sent to clients’ plan members
• Attends and presents at internal training sessions to share/build knowledge of industry topics and trends
• Ensures that quality control and service standards are attained with every transaction
• Assists with special projects and performs business testing
• Attends and participates in client meetings on occasion

Skills on Resume: 

• Inquiry Response (Soft Skills)
• Relationship Building (Soft Skills)
• Documentation (Hard Skills)
• Database Management (Hard Skills)
• Collaboration (Soft Skills)
• Data Analysis (Hard Skills)
• Communication (Soft Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Engage with colleagues at all levels to elicit and document business requirements
• Translate business requirements into technical specifications, ready for build
• Collaborate with technologists to drive delivery within an Agile framework
• Conduct as-is and to-be impact analysis, and identify opportunities to improve the processes
• Contribute to the reduction of all security and operational risks, in line with policies and standards
• Implement the key bonus and pay processes across the group and associated payrolls
• Convert large volumes of data from various sources into usable summaries
• Support decision-making in the Rewards and Benefits process.
• Be the primary contact for employees, HR colleagues, and Managers regarding Company benefits and Reward matters
• Support and contribute to the Job Evaluation process

Skills on Resume: 

• Documentation (Soft Skills)
• Process Improvement (Hard Skills)
• Collaboration (Soft Skills)
• Impact Analysis (Hard Skills)
• Risk Management (Soft Skills)
• Process Implementation (Hard Skills)
• Data Analysis (Hard Skills)
• Decision Support (Soft Skills)

Job Summary: 

• Use statistical methods to analyze data and generate useful business insights
• Create models to identify trends and track changes across time
• Work with the management team to structure an analytic environment 
• Supports ongoing problem-solving leveraging expanding data tied to people and healthcare
• Identify, source, and support cleansing new data sources improving the ability to decrease costs and improve care for individuals and groups
• Collaborate with Sales, Product Management, Member Engagement, and Clinical Insights to create actionable recommendations.
• Track and optimize customer feedback regarding business reports and trending tools.
• Utilize Excel or other BI tools to gather and organize raw data, conduct analysis and set up recurring and ad hoc reports
• Serve as SME consultant for the operations team in the evaluation of all new data for accuracy, and completeness
• Serve as part of the Agile team and conduct user acceptance testing
• Provide quality control of all data outputs before client release.

Skills on Resume: 

• Data Analysis (Hard Skills)
• Trend Identification (Hard Skills)
• Problem-Solving (Soft Skills)
• Data Sourcing (Hard Skills)
• Collaboration (Soft Skills)
• Customer Feedback Optimization (Soft Skills)
• Intelligence Tools Utilization (Hard Skills)

Job Summary: 

• Responsible for the daily administration of health, welfare, defined contribution, and defined benefit plans
• Update eligibility and benefit changes for new hires, transfers, terminations, mid-year qualifying events, and annual open enrollment.
• Administer leave under the short-term disability policy and the Family and Medical Leave Act
• Administer the annual health and welfare open enrollment through Workday.
• Perform new hire orientation for all incoming employees 
• Provide required plan documents, policies, and statutory notifications, and global employee benefit support.
• Handle incoming and outgoing correspondence related to all benefit plans.
• Update defined contribution deferral changes and assist in the funding of globally defined contribution plans.
• Function in a support role regarding the strategic planning of the Company’s benefits portfolio.
• Assist in the oversight of regulatory and compliance issues ensuring plan documents and procedures remain in compliance.

Skills on Resume: 

• Benefit Plans (Hard Skills)
• Benefit Change (Hard Skills)
• Leave Administration (Hard Skills)
• Enrollment Management (Hard Skills)
• Documentation Provision (Hard Skills)
• Correspondence Handling (Soft Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Assist in the administration of health and welfare benefit plans, delivering excellent customer service.
• Provide analytical support to help ensure that all plans and programs are aligned with strategies and goals.
• Assist in the annual enrollment process, including project management, user acceptance testing, and communications.
• Conducts internal audits to ensure the accuracy of the administration of benefit plans.
• Assist in the administration of 401(k), pension and financial plans.
• Partner with internal and external stakeholders to ensure benefit plans are operating efficiently, compliant and adding value.
• Support benefit compliance activities (audits, 5500s, plan documents, SPDs, amendments, etc.).
• Identify benefit trends and make recommendations for process improvement.
• Interprets benefit policies and procedures to resolve questions and issues.
• Assist with compliance with ACA, COBRA, HIPAA, ERISA, and IRS regulations and reporting requirements.
• Document and maintain benefit and retirement plan processes and procedures.

Skills on Resume: 

• Customer Service (Soft Skills)
• Analytical Support (Hard Skills)
• Project Management (Soft Skills)
• Internal Audit Conduct (Hard Skills)
• Retirement Plan (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Benefit Compliance (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Researches, assesses, and interprets existing corporate benefits programs and plans
• Evaluates the impact of new or changing policies or provisions
• Monitors, interprets, and suggests compliance actions for evolving and new benefits legislation
• Participates in benefit surveys and reports identified optimization opportunities
• Compile employee benefits data and analyze trends to maximize the value of the company offerings
• Determine employee interest and perceived value by collecting employee feedback
• Conducting employee surveys, forming focus groups, analyzing responses, etc.
• Recommends new employee benefit features or programs 
• Examining, evaluating, and optimizing employee understanding, acceptance, interests, costs, regulatory requirements, and competitive placement
• Participates in process improvement activities associated with leveraging data & technology
• Provides administrative support for benefit and leave programs

Skills on Resume: 

• Benefits Program (Hard Skills)
• Policy Impact Evaluation (Hard Skills)
• Legislative Compliance (Hard Skills)
• Data Analysis (Hard Skills)
• Feedback Collection (Soft Skills)
• Survey Conduct (Soft Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Serve as subject matter expert (SME) for the company’s benefit programs
• Handle billing processes which include reviewing invoices and reports, reconciling data and submitting requests for payment
• Work closely with external vendors to administer company-wide benefit programs
• Partner with internal departments such as Payroll, IT and HRIS teams in the administration of programs
• Lead the development of employee benefit communications, including legally required notices
• Lead the planning and management of annual benefits enrollment
• Prepare data and information for periodic reporting/participant notification requirements, audits, and other compliance needs
• Proactively develop and implement recommendations to simplify benefit processes through automation and/or streamlining
• Work with consultants to update plan documents, Summary Plan Descriptions and Summary Material Modifications
• Lead new program implementation and system changes

Skills on Resume: 

• Benefit Programs (Hard Skills)
• Billing Process (Hard Skills)
• Relationship Management (Soft Skills)
• Collaboration (Soft Skills)
• Communication (Soft Skills)
• Enrollment Planning (Soft Skills)
• Compliance Management (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Provides Human Resources administrative support by researching/ responding to employee/vendor inquiries
• Tracks employee inquiries and resolutions by recording employee interactive discussion comments in PeopleSoft.
• Maintains benefits and payroll information by collecting, calculating and entering data into PeopleSoft
• Keeps management apprised of issues or concerns regarding employee benefit plans, personnel and/or payroll-related issues.
• Administers premium payment process by producing reports and tracking the status of premium payments. 
• Validate benefit plan accounts by reconciling provider reports vs. premium deductions 
• Process premium payments for employees on leave of absence by reviewing paycheck data in PeopleSoft. 
• Notify employees of continuation of benefits and submission of premium payments while on a leave of absence.
• Ensure compliance with business requirements, policies, and regulations 
• Enforcing adherence to corporate systems, policies and governmental regulations
• Comply with federal, state and local legal and regulatory requirements
• Contributes to team effort by accomplishing related results 

Skills on Resume: 

• HR Administrative Support (Hard Skills)
• Inquiry Response (Soft Skills)
• Data Tracking (Hard Skills)
• Payroll Administration (Hard Skills)
• Issue Reporting (Soft Skills)
• Payment Administration (Hard Skills)
• Compliance Management (Hard Skills)
• Regulatory Requirement (Hard Skills)

Job Summary: 

• Health and Welfare Plan Administration including medical, prescription drug, dental, vision, life, disability, EAP, wellness, and retirement plans.
• Assist in the development and execution of all benefits programs
• Serving as lead for implementations/projects, coordinating various events/activities throughout the year
• Partnering with vendors/other departments within the organization 
• Assisting with the management of 3rd party vendors, including system, call center compliance with plan eligibility rules
• Monitoring of services, identifying opportunities for efficiency and enhancement.
• Keep current on regulations to ensure compliance with federal and state laws.
• Ensure all regulatory notices and documents are updated and submitted/distributed to the appropriate parties
• Assist in the preparation, review, and distribution of all benefits-related communications (printed and web).
• Regularly analyze and audit benefits data to determine eligibility, calculate benefits/premiums, track costs, and identify trends. 

Skills on Resume: 

• Benefits Program (Hard Skills)
• Project Management (Soft Skills)
• Vendor Management (Soft Skills)
• Compliance Oversight (Hard Skills)
• Enhancement Identification (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Utilizing benefits data to assist colleagues and vendors with participant inquiries, claims, and appeals.
• Review and track all benefits-related invoices and ensure accurate and timely payment.
• Directly support the Benefits Manager with all daily and strategic benefits objectives.
• Assist in the resolution of complex issues escalated through Service Centers and HR
• Serve as backup for various functions within the Rewards team
• Identify opportunities to improve Rewards processes
• Participate as a project team member/lead on various HR projects
• Administer invoices by reconciling, tracking and obtaining authorization within agreed timescales
• Support the broader Reward team in the preparation of market surveys to assist with market benchmarking
• Support in the forecast of trends and assist with future benefits designs including costs. 
• Develop specific recommendations for review by management.

Skills on Resume: 

• Data Utilization (Hard Skills)
• Invoice Review (Hard Skills)
• Issue Resolution (Soft Skills)
• Cross-Functional Backup (Soft Skills)
• Process Improvement (Soft Skills)
• Project Management (Soft Skills)
• Market Survey (Hard Skills)

Job Summary: 

• Develop and implement ongoing strategies and activities 
• Drive benefits management capability and maturity improvements within the EWM program
• Being responsible for establishing and embedding the benefits-tracking mechanism
• Raising the profile of benefits management across the program and the business
• Ensuring alignment to the broader organization’s benefit management requirements.
• Develop and implement improvements to ongoing portfolio performance analysis
• Reporting, and managing the preparation of accurate and timely progress reports
• Prepare and maintain key Benefits Management artifacts including Benefit Profiles, Register, Realisation Strategy and Benefits Management Plan
• Work collaboratively with Program Change Management and Benefit Owners
• Ensure successful implementation and utilization of new Enterprise-wide workforce management capabilities

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Capability Improvement (Soft Skills)
• Benefits Tracking (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Performance Analysis (Hard Skills)
• Communication (Soft Skills)
• Artifact Preparation (Hard Skills)

Job Summary: 

• Provides customer service to employees on benefits issues including the resolution of complex benefits issues through research.
• Studies and becomes familiar with all plan documents and administers benefits according to those documents. 
• Make all levels of recommendations regarding plan changes based on familiarity with documents, practice and current legislation.
• Cross-trains in unassigned benefit plans/programs and assists benefits team members in the analysis of plans and procedures.
• Analyzes company benefit procedures for assigned benefit plans/programs 
• Recommends changes or develops new methods or procedures to make administration of plans/programs more efficient.
• Using data analysis, and identifying trends relating to benefits issues
• Develop viable solutions for these trends, and influence other pertinent areas
• Maintains and distributes all benefits communications for related areas
• Ensuring compliance with plan documents and pertinent legislation. 
• Assists the Benefits Team in the development and compliance of the communications.

Skills on Resume: 

• Customer Service (Soft Skills)
• Plan Document (Hard Skills)
• Analytics (Hard Skills)
• Cross-Training (Soft Skills)
• Procedure Analysis (Hard Skills)
• Process Improvement (Soft Skills)
• Data Analysis (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Ensures Company compliance with pertinent regulations and laws (including FMLA, ADA, COBRA, ERISA and HIPAA).
• Stay current with upcoming legislation and make recommendations to benefit practices based on that knowledge.
• Confers with Director, HR - Benefits on unusual or complex benefits claims or questions.
• Continuously operates in a problem-solving capacity 
• Notices emerging problems, and accurately define what they are all about. 
• Analyzes problems while considering various dependencies between them. 
• Finds all necessary information useful in problem-solving, applying various problem-solving techniques and methods. 
• Looks for the best solution to the problem and is not satisfied with the first solution.
• Provides customer service for employee client groups. 
• Informs customers on an ongoing basis regarding the status of order completion. 
• Meets the company standards in customer service, and ensures high quality of service and products
• Keeps deadlines and commitments made to customers.

Skills on Resume: 

• Regulatory Compliance (Hard Skills)
• Legislation Monitoring (Hard Skills)
• Consultation (Soft Skills)
• Problem-Solving (Soft Skills)
• Critical Thinking (Soft Skills)
• Information Gathering (Soft Skills)
• Analytical Thinking (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Administer employee benefits programs such as medical, dental, and vision plans, life and disability insurance plans, etc.
• Maintain a solid foundation of benefits compliance to ensure the program is meeting all legislative requirements
• Work closely with the team, benefits consultants, and insurance carriers 
• Implement approved new plans or changes to existing plans by preparing announcement materials
• Plan summary documents, updates to the employee intranet and other media for communicating plans to employees
• Prepare benefits reports for plan audits, actuaries, insurance carriers and management
• Serve as employees’ first point of contact for benefit programs, including managing ‘level 1’ tickets.  
• Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, equitable, courteous resolution.
• Maintain contact in person, and by phone or mail, with insurance companies, employees, and beneficiaries 
• Facilitate proper and complete utilization of benefits for all employees
• Support the benefits team with designing engagement plans for program-related events 
• Support the team with Global Benefits projects and initiatives
• Coordinate with the benefits team on delivering the benefits onboarding program and hosting new hire benefits office hours

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Compliance Management (Hard Skills)
• Collaboration (Soft Skills)
• Communication (Soft Skills)
• Report Preparation (Hard Skills)
• Customer Service (Soft Skills)
• Problem-Solving (Soft Skills)
• Project Coordination (Soft Skills)

Job Summary: 

• Performs the day-to-day activities of the benefits function within the particular country of assignment
• Supports the Benefits Manager in the benefits program implementation, end-user testing, and annual renewal/open enrollment for group benefits.
• Reviews group benefits requirements to ensure compliance with the policies, SOPs and legislations.
• Supports the leave administration program and coordinates with Disability Benefit TPA and employees to arrive with the best return to work plan.
• Handles medium to high volume of employee inquiries and requests related to benefits and other HR-related concerns
• Respond to employee inquiries raised in the ticketing system and redirect complex queries to appropriate contact persons. 
• Liaises with the benefits vendors to fulfill employee inquiries/ requests.
• Identify and escalate unresolved benefits inquiries.
• Maintains data integrity of benefits information held in the internal and external systems through auditing and resolution of issues. 
• Provide additional support within the People Services Team, covering benefits-focused reporting and ad hoc tasks.
• Assist in the execution of annual compliance routines including ACA reporting, Form 5500 filings, non-discrimination testing, state and local reporting

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Project Management (Soft Skills)
• Compliance Management (Hard Skills)
• Leave Administration (Hard Skills)
• Customer Service (Soft Skills)
• Problem-Solving (Soft Skills)
• Communication (Soft Skills)
• Data Management (Hard Skills)

Job Summary: 

• Support review/processing of STD payment advice received from the insurance carrier
• Look up data in the T&A systems relative to leave of absence processes
• Assist in reviewing weekly and biweekly pay previews/reporting for STD
• Be the main point of contact for payroll/leave-related employee questions 
• Assist in reviewing pay previews for retros regarding health and welfare deductions
• Document benefit processes for STD and other H&W plans
• Provide training and support to colleagues in the HR team about benefit administration.
• Provide key support/liaison between employees and 3rd party vendors
• Perform payroll to plan data audits, and review data in conjunction with 3rd party providers.
• Prepare, collect and organize data for plan renewal assessments. 
• Provide customer service support to internal and external customers. 
• Responsible for gathering and documenting benefit report requirements

Skills on Resume: 

• Payroll Processing (Hard Skills)
• Time Management (Soft Skills)
• Employee Support (Soft Skills)
• Benefit Review (Hard Skills)
• Documentation (Hard Skills)
• Training and Development (Soft Skills)
• Vendor Management (Soft Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Support the HR Operations Manager with the day-to-day administration of a range of benefits
• Provide metrics and reporting to support the benefit and leave business processes.
• Document and maintain administrative procedures for assigned benefits processes.
• Support the HR Operations Manager to ensure compliance with applicable policies and statutory regulations. 
• Ensure timeliness and accuracy of required reporting and fees.
• Prepare and provide data for 3rd parties for monthly and annual renewal activities
• Designing key benefit reports including running/scheduling delivery of standard reports
• Support and develop communication tools to enhance understanding of the company's employee value proposition.
• Support auditing of benefit/payroll data within the Payroll team both at individual and bulk levels to maintain data integrity
• Support the HR Operations Manager in the design and distribution of materials for new benefit orientations, enrolment and summary plan descriptions.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Reporting and Metrics (Hard Skills)
• Documentation Management (Hard Skills)
• Compliance Management (Hard Skills)
• Reporting Accuracy (Hard Skills)
• Data Preparation (Hard Skills)
• Report Design (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Works with HR Information Systems team or vendors for highly complex data needs.
• Monitors Benefit Program vendors for any developing service level trends 
• Provides recommendations to improve the participant experience with these vendors.
• Identifies and solves complex problems that arise with little or no precedent.
• Researches current benefit trends and regulatory/legislated requirements 
• Works closely with the Benefits Manager to recommend/implement plan changes.
• Finalize Client Presentation with Account Manager and Producer
• Encourage and motivate team members to achieve or exceed agency standards
• Promote teamwork and commitment to department/agency goals
• Remain current on industry trends and information, new product development, legislation, coverages and technology
• Meet requirements for licensing as directed by the branch/agency
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills

Skills on Resume: 

• Data Analysis (Hard Skills)
• Vendor Management (Hard Skills)
• Customer Experience (Soft Skills)
• Problem-Solving (Soft Skills)
• Trend Analysis (Hard Skills)
• Strategic Planning (Hard Skills)
• Presentation (Soft Skills)
• Leadership (Soft Skills)

Job Summary: 

• Analyze market information to develop, design and implement innovative strategies for sales team members and customers
• Research, prepare, and analyze presentations, spreadsheets, binders, etc. on new and renewal marketing
• Monitor, identify and develop new methods, new markets, and new opportunities
• Follow-up, receive and review quotes received from Carriers
• Review all quotes and marketing correspondence with AE/AM for determination of what plans and rates to utilize
• Provide subject matter expertise related to benefits to internal partners and stakeholders
• Conduct the administration of the Benefits plan as it relates to employee questions, enrollment, open enrollment, etc.
• Administer monthly vendor billing, invoicing, reconciliation, auditing and payments
• Participate in ongoing strategy discussions and renewal negotiations, vendor evaluation and management
• Assist with requests for proposals, benchmarking activities and recommendations for plan design and best-in-class benefits
• Partner with the Global Wellness Team to develop and implement wellness programs specific to employees
• Responsible for the development and implementation of employee education and communications related to Canadian benefits
• Manage Oracle HR system including benefits data and enrollments

Skills on Resume: 

• Market Analysis (Hard Skills)
• Research and Analytics (Hard Skills)
• Creativity (Soft Skills)
• Communication (Soft Skills)
• Attention to Detail (Soft Skills)
• Financial Management (Hard Skills)
• Project Management (Hard Skills)