Job Summary: 

• Liaise with providers of employee car schemes and colleagues to resolve queries and issues
• Manage the Cycle to Work Scheme including administration of all cycle and accessory purchases by colleagues
• Ensure deductions are made to colleague pay following car scheme roles
• Liaise with the healthcare scheme providers to ensure deductions are correctly made from colleague pay
• Maintain up-to-date healthcare scheme records to ensure the facilitation of year-end reporting
• Managing the auto-enrolment for colleague pension schemes
• Ensure all pension contribution pavers are processed and paid as per pension provider requirements
• Assist with troubleshooting and auditing payroll discrepancies for correction
• Build and maintain plans and tables in the company HRIS system
• Conduct weekly file transitions from the HRIS system to the benefit system

Skills on Resume: 

• Communication (Soft Skills)
• Administration (Hard Skills)
• Payroll Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Problem-Solving (Soft Skills)
• Data Management (Hard Skills)
• Attention to Detail (Soft Skills)
• Technical Proficiency (Hard Skills)

Job Summary: 

• Act as the primary contact for day-to-day service requests from clients 
• Daily support of Employee Navigator system input for clients
• Coordinate with internal teams and vendors to resolve client issues 
• Monitor and report task progress internally and to clients 
• Submit regular status reports (clients, leadership, and support team)
• Respond to colleague queries relating to pension schemes
• Enroll new employees into the company pension scheme
• Organising private healthcare, and maintaining client records
• Maintain data and records in appropriate systems, support all company-established policies
• Perform operational tasks delegated by operational directors for ongoing support of client goals

Skills on Resume: 

• Client Servicing (Soft Skills)
• Employee Navigator System (Hard Skills)
• Collaboration (Soft Skills)
• Task Monitoring (Soft Skills)
• Pension Scheme (Hard Skills)
• Healthcare Administration (Hard Skills)
• Data Management (Hard Skills)
• Operational Support (Soft Skills)

Job Summary: 

• Processing new business benefit applications
• Open the benefits window to employees and organize to send out reminders
• Dealing with day-to-day queries from employees
• Issuing annual statements and processing group scheme renewals
• Handling the post, filing, answering the telephone and archiving
• Assisting with HR duties working within the HR department
• Dealing with Payroll, Learning and Development, and assisting with Recruitment
• Creating various reports and maintaining existing reports
• Maintain and administer group insurance and benefits
• Oversee benefits budget and costing methods for the company

Skills on Resume: 

• Administration (Hard Skills)
• Communication (Soft Skills)
• Organization (Soft Skills)
• HR Knowledge (Hard Skills)
• Analytical Skills (Hard Skills)
• Financial Acumen (Hard Skills)
• Problem-Solving (Soft Skills)
• Attention to Detail (Hard Skills)

Job Summary: 

• Administrate the medical, dental, vision, life, disability, flexible spending accounts, supplemental insurance plans and voluntary benefits
• Interacts with agency partners to ensure accuracy in enrollments, changes, terminations and claim resolution.
• Carrier and agent interaction to ensure accuracy in enrollments, changes, terminations and claims resolution
• Assist with pulling reports for vendors and employees, ensure 401(k) Plan support
• Reconciliation of FSA/HSA accounts, and entering data and changes into the HRIS system for payroll
• Monitor and process employee life events, monthly benefit billing reconciliation and corrections
• Assist with the completion of carrier forms for coverage and termination of benefits
• Determine, track, and comply with medical support notices and/or court orders
• Track employee benefit eligibility and prepare new hire enrollment packets, meet with answer questions from employees
• Assist in the preparation of materials and conduct benefit orientation, open enrollment and exit meetings

Skills on Resume: 

• Administrative Proficiency (Hard Skills)
• Communication (Soft Skills)
• Vendor Management (Hard Skills)
• Financial Acumen (Hard Skills)
• HRIS Proficiency (Hard Skills)
• Legal Compliance (Hard Skills)
• Documentation Management (Hard Skills)
• Employee Support (Soft Skills)

Job Summary: 

• Review and reconcile timesheets, and process the payroll cycle of hourly and salaried employees
• Respond to any employee questions about payroll and work to resolve any payment issues that might arise
• Track employee vacations, leaves and review of the absence forms
• Assist in developing, updating, and implementing policies and procedures related to compensation
• Complete disability forms and follow leave cases from beginning to reintegration or end process
• Assist and guide employees with all benefit questions or concerns
• Implement any changes that must be done in deductions or entitlements regarding the group insurance plan
• Provide services in areas of payroll, according to policies and procedures from hiring to termination
• Prepare/renew employment-related agreements and assist with processing work permits
• Be the Strategist who makes suggestions/recommendations to all levels of management concerning trends/analysis for benefits

Skills on Resume: 

• Payroll Processing (Hard Skills)
• Communication (Soft Skills)
• Organization (Soft Skills)
• Policy Development (Hard Skills)
• Benefits Administration (Hard Skills)
• Case Management (Hard Skills)
• Contract Management (Hard Skills)
• Analytical Thinking (Soft Skills)

Job Summary: 

• Manage administrative aspects of leave including tracking
• Maintain appropriate contact with all employees on leave
• Evaluate, design and implement new benefits and according to the company's values and mission
• Provide in-depth knowledge of health and welfare plans, understand global issues and the impact
• Maintain employee deductions and changes to HRIS submitting electronically to the payroll system
• Effectively communicate with all parties affected by any changes, onboarding or updates 
• Be experienced with regulatory, compliance, legislative and market issues and the impact of changes
• Administer the leave programs to ensure compliance with federal and state regulations as well as company policies
• Coordinate all aspects of return to work for employees on leave including accommodations
• Assist the benefits department with benefits education, training, and answering employee questions

Skills on Resume: 

• Employee Communication (Soft Skills)
• Benefits Design (Hard Skills)
• Health and Welfare Plans (Hard Skills)
• HRIS Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Leave Program Administration (Hard Skills)

Job Summary: 

• Processing all benefit payments received from employees on leave
• Working with the Manager, Total Rewards to coordinate Open Enrollment for health plans
• Administer monthly and quarterly recognition program
• Maintaining contact with employees during approved leaves. 
• Maintain employee coverage information, submitt enrollments to insurance carriers
• Review weekly exception reports of electronic data transmission feed from the HRIS system to the carriers
• Prepare and distribute materials and communications, including presentations describing the nature and terms of the company’s benefit programs
• Counsel and provide daily support to employees on benefit plans, provisions, enrollment, and claims inquiries
• Administer the company’s wellness program including coordinating events, communications, and employee inquiries
• Complete annual compliance testing and reporting for retirement plans and send annual compliance notices

Skills on Resume: 

• Benefit Payment Processing (Hard Skills)
• Open Enrollment Coordination (Hard Skills)
• Recognition Program Administration (Hard Skills)
• Communication (Soft Skills)
• Coverage Information (Hard Skills)
• Exception Report Review (Hard Skills)
• Communication Material (Hard Skills)
• Counseling and Support (Soft Skills)

Job Summary: 

• Processes Family and Medical Leave Act and other leave requests, and disability applications
• Provides timely notices and applies Heartland policy to leave requests and timelines.
• Administers the Workers’ Compensation Program and organizational OSHA logs
• Provides recommendations on loss control strategies, instructs staff on workers’ compensation issues, and ensures compliance
• Applicable laws and regulations while maintaining a high level of customer service.
• Provides general support to employee benefits group by performing Benefit Analyst and/or Benefit Coordinator duties
• Assisting Benefits Manager with projects and new benefit implementations
• Maintains required documents, time off requests, communications and invoices during any approved leave or disability claim.
• Provides administrative support to employee benefit programs 
• Prepare RFPs for client renewal or prospective groups including employee census, current/renewal plan design/rate information

Skills on Resume: 

• Leave Request Processing (Hard Skills)
• Policy Application (Hard Skills)
• Compensation Administration (Hard Skills)
• Loss Control Strategy (Hard Skills)
• Legal Compliance (Hard Skills)
• Benefit Analysis (Hard Skills)
• Project Assistance (Hard Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Maintains enrollment, application, and claims records for all benefit plans.
• Ensures the accuracy of employee benefits data.
• Presents during new hire orientation sessions, explaining to new employees what benefits the Organization offers
• Conducts employee meetings and arranges for enrollment of employees in optional plans. 
• Advises and counsels management and employees on existing benefits.
• Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
• Maintains contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries
• Facilitate proper and complete utilization of benefits for all employees.
• Assists in the development and preparation of communications to employees about benefit programs, procedures
• Interacts with clients, carriers, agents, and vendors to manage and maintain good working relationships

Skills on Resume: 

• Records Management (Hard Skills)
• Data Accuracy Assurance (Hard Skills)
• Presentation (Soft Skills)
• Employee Enrollment (Hard Skills)
• Benefits Advisory (Soft Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Benefits Utilization Facilitation (Hard Skills)

Job Summary: 

• Audits benefit files for accuracy in payroll and benefit systems. 
• Provides reconciled invoice documentation to accounting for payment of benefit programs.
• Supports administration of team mailbox and other communication mechanisms in support of employee service.
• Handles tuition reimbursement for eligible employees.
• Review and correct any file errors that may occur when enrolling with the various vendors.
• Updates ADP with Evidence of Insurability approvals or denials for life insurance.
• Prepares requested reports and analysis
• Oversee COBRA and retiree insurance programs.
• Establish and maintain permanent employee benefits records
• Updating records with retirement, leave and various other information.

Skills on Resume: 

• Benefit File Auditing (Hard Skills)
• Invoice Reconciliation (Hard Skills)
• Communication (Soft Skills)
• Tuition Reimbursement (Hard Skills)
• File Error Resolution (Hard Skills)
• ADP System Management (Hard Skills)
• Report Preparation (Hard Skills)
• Benefits Records Management (Hard Skills)

Job Summary: 

• Coordinate benefits programs for City employees, including employee benefits information, insurance plans, etc.
• Counsel employees concerning insurance, benefits, retirement, payroll deductions, death benefits, etc.
• Respond to inquiries and provide technical information concerning policies, procedures, guidelines, rules and regulations.
• Advise employees of policy provisions and claims procedures
• Preparing required documentation, determining claim eligibility, and resolving claims issues.
• Troubleshoot and resolve employee issues and concerns regarding benefits
• Resolving administrative problems with carrier representatives.
• Coordinate various enrollment activities, conducting training and orientation on the city’s benefits plan
• Assisting employees with completing enrollment forms, and processing enrollment forms.
• Verify the calculation of monthly premium statements for all group insurance policies and ensure proper billing and budget charges.

Skills on Resume: 

• Benefits Program (Hard Skills)
• Employee Counseling (Soft Skills)
• Communication (Soft Skills)
• Policy Provision Explanation (Hard Skills)
• Claim Documentation (Hard Skills)
• Issue Resolution (Soft Skills)
• Administrative Problem-Solving (Hard Skills)
• Enrollment Coordination (Hard Skills)

Job Summary: 

• Research, analyze, and resolve related problems.
• Analyze and evaluate eligibility and enrollment data 
• Ensure staff members are enrolled in the correct benefit plans for the status. 
• Make needed adjustments and updates accordingly.
• Manage multiple file transmissions to appropriate vendors.
• Collaborate with others to ensure accurate and timely delivery of employee benefits to City employees.
• Manage City FMLA process, coordinating with third-party providers
• Ensure all appropriate paperwork and notifications are sent to employees and City departments.
• Manage a Benefits Specialist position to support division objectives.
• Maintain accurate records of all participants in each benefit plan. 

Skills on Resume: 

• Problem Solving (Hard Skills)
• Data Analysis (Hard Skills)
• Enrollment Management (Hard Skills)
• Update Execution (Hard Skills)
• File Transmission Management (Hard Skills)
• Collaboration (Soft Skills)
• FMLA Process Management (Hard Skills)
• Team Management (Soft Skills)

Job Summary: 

• Oversee employee benefit deductions, eligibility, billing, and voluntary term life enrollment.
• Communicate with staff members while providing excellent customer service related to benefits questions. 
• Update plan eligibility files electronically with benefits vendors twice per week, investigate and correct any problems
• Utilize eligibility and enrollment data to determine and accurately pay the correct amount of monthly bills to benefits vendors.
• Perform premium calculations for disability and life insurance, and administer accurate processing of bi-monthly payroll deductions.
• Review and approve all transactions entered in BenefitSolver by local HR Administrators and employees.
• Individual employee benefit charges, research and investigate discrepancies, and make changes to staff or department accounts
• Identify discrepancies in vendor and ministry computer records, research error reports and correct problems 
• Performs BenefitSolver system testing related to open enrollment changes and other benefits/ system changes.
• Oversees development of new automated file feeds exchanged between systems and manages existing automated file feeds on an ongoing basis.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Customer Service (Soft Skills)
• Electronic File Management (Hard Skills)
• Billing Accuracy (Hard Skills)
• Premium Calculation (Hard Skills)
• Transaction Review (Hard Skills)
• Discrepancy Resolution (Hard Skills)
• System Testing (Hard Skills)

Job Summary: 

• Performs day-to-day administration of health and welfare benefits
• Coordinate with carriers/vendors to research and resolve issues.
• Audit monthly reports to determine necessary premium adjustments
• Maintains the integrity and accuracy of all data in BenefitSolver, including audits
• Providing training and education regarding BenefitSolver and other procedural items.
• Responding to inquiries concerning health and welfare benefit plans.
• Resolving the issues concerning health and welfare benefit plans.
• Serves as the initial point of contact for benefits issues escalated by employees
• Handles resolution of complex service problems with carriers and vendors.
• Conducts new employee benefits orientation sessions and employee open enrollment meetings.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Vendor Coordination (Soft Skills)
• Report Auditing (Hard Skills)
• Data Integrity Management (Hard Skills)
• Training (Soft Skills)
• Inquiry Response (Soft Skills)
• Issue Resolution (Hard Skills)
• Employee Orientation Facilitation (Soft Skills)

Job Summary: 

• Prepares accurate, timely and professional financial reports, analyses and reconciliations
• Reviews carriers’ benefit invoices for accuracy and researches/resolves discrepancies.
• Resolves errors appearing on exception reports generated by carriers/vendors on a timely basis.
• Assists with all facets of open enrollment, and regular and predictable attendance.
• Assists with implementing new plans, carriers, and processes
• Evaluate and revise internal processes to reduce costs and increase efficiency. 
• Documents and maintains administrative procedures for assigned benefits processes.
• Maintains detailed knowledge of the Company’s benefit plans and the processes necessary to administer those plans.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Maintain benefit enrollment system ensuring benefit changes and new enrollments are entered appropriately.

Skills on Resume: 

• Financial Reporting (Hard Skills)
• Invoice Review (Hard Skills)
• Exception Report Resolution (Hard Skills)
• Open Enrollment Support (Hard Skills)
• Plan Implementation Assistance (Hard Skills)
• Process Improvement (Hard Skills)
• Procedure Documentation (Hard Skills)
• Benefits Knowledge (Hard Skills)

Job Summary: 

• Be the subject matter expert on Medical, Dental, HSA, Dental, Vision, Accident, Disability, etc.
• Administers employee benefits programs, including enrollments, changes and terminations. 
• Coordinate open enrollment, and reconciles benefits statements.
• Performs customer service functions by answering employee requests and questions.
• Manage monthly anniversary and birthday card creation and distribution.
• Generate monthly billing of LTD/STD/Life/Accident benefits.
• Administer and manage FMLA/STD/LTD requests and approvals.
• Files documents into appropriate employee files.
• Assist HR team in various roles such as recruiting and/or payroll
• Support year-end payroll activities and provide reports 

Skills on Resume: 

• Benefits Subject Matter (Hard Skills)
• Benefits Administration (Hard Skills)
• Open Enrollment Coordination (Hard Skills)
• Customer Service (Soft Skills)
• Coordination (Soft Skills)
• Billing Management (Hard Skills)
• FMLA/STD/LTD Administration (Hard Skills)
• Document Management (Hard Skills)

Job Summary: 

• Administer all benefits related to compliance activity (i.e. COBRA, HIPAA, FMLA, ERISA, ACA, and Cafeteria Plan)
• Development, implementation, documentation, and monitoring of compliance-related matters.
• Prepare, review, and obtain the necessary documentation for qualified plans 
• Plan documents, Summary Plan Descriptions, Summary of Material Modifications, and insurance policies.
• Be the in-house subject matter expert with 3rd party vendors for Benefits and Compliance
• Assist with the set-up of benefit plans during annual open enrollment periods
• Develop, implement and manage processes and procedures related to benefit administration
• Review and assess the suitability of the current in-house system for benefits administration 
• Serve as a primary point of contact for employees’ benefit-related queries
• Produces benefits-related reports, including tracking benefit expenditure.

Skills on Resume: 

• Benefits Compliance (Hard Skills)
• Compliance Development (Hard Skills)
• Qualified Plan Documentation (Hard Skills)
• Plan Document Preparation (Hard Skills)
• Vendor Management (Hard Skills)
• Open Enrollment Support (Hard Skills)
• Process and Procedure Management (Hard Skills)
• Query Resolution (Soft Skills)

Job Summary: 

• Manage/maintain benefits records and benefits documents/information, ensuring information is complete, accurate and up-to-date.
• Work with other members of the functional payroll group (Tax Specialist, HRIS Systems Specialist, etc.)
• Share knowledge and provide outstanding service to employees and clients
• Assist and contribute to the development and optimization of the payroll provider’s HCM service delivery process
• Work with the finance team to review and reconcile monthly benefits invoices and fees.
• Assist with analysis of PEPM costs versus budgets and assist with budgeting and forecasted benefits costs for the business
• Serve as the subject matter expert for the leave in alignment and under the general direction and guidance of management and the legal department.
• Ensure that leave programs and policies are interpreted and administered following the applicable federal and state employment laws 
• Maintain retiree service provider contact list and database access and communicate same to benefits staff.
• Maintain and organize retiree database ensuring accurate address and medical plan and life insurance enrollment information.

Skills on Resume: 

• Benefits Records Management (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Knowledge Sharing (Soft Skills)
• Relationship (Soft Skills)
• Invoice Reconciliation (Hard Skills)
• Financial Analysis (Hard Skills)
• Leave Management (Hard Skills)
• Legal Compliance (Hard Skills)

Job Summary: 

• Produce and manage reporting metrics and analytics for all leave cases. 
• Partner closely with managers on leave cases. 
• Provide status updates to managers regularly and upon request.
• Manage STD/LTD programs and vendor relationships. 
• Ensure that STD claims are coordinated with FMLA or general medical cases.
• Assist in the creation and facilitation of leave administration programs.
• Explain leave policies and procedures to employees and managers
• Assist with the leave and lead the annual retiree open enrollment process
• Work directly with all Management levels, HR Administrators and vendors to administer leaves.
• Partner with HR and the Risk Department on workers’ compensation leaves

Skills on Resume: 

• Reporting and Analytics (Hard Skills)
• Collaboration (Soft Skills)
• Communication (Soft Skills)
• Disability Program Management (Hard Skills)
• Program Development (Hard Skills)
• Policy Explanation (Soft Skills)
• Open Enrollment Coordination (Hard Skills)

Job Summary: 

• Ensure that workers’ compensation leaves are coordinated with FML 
• Monitor benefit premium deductions and prepare invoices during employee leave.
• Remain current regarding laws, regulations and legal cases related to leaves and ADA.
• Administer the retiree Medicare Part B reimbursement program for grandfathered retirees.
• Administer retiree medical plan payment process and vendor invoice processing.
• Maintain eligibility and facilitate Medicare plan enrollment for all Post 65 retirees.
• Regularly audit retiree medical enrollment with vendor membership.
• Coordinate and audit Retiree Drug Subsidy program processing 
• External service provider and ensure accurate receipt of reimbursement payments
• Complete and submit claim applications for active and retiree life insurance benefits.

Skills on Resume: 

• Leave Coordination (Hard Skills)
• Benefit Premium Monitoring (Hard Skills)
• Legal Compliance (Hard Skills)
• Medicare Program (Hard Skills)
• Retiree Benefit (Hard Skills)
• Medicare Enrollment (Hard Skills)
• Retiree Medical Enrollment Audit (Hard Skills)
• Claims Processing (Hard Skills)

Job Summary: 

• Research issues with service providers and respond on time.
• Partner with carriers, brokers, and internal finance team
• Prepare payroll files for processing by compiling and formatting multiple complex data sets.
• Respond to retiree and employee inquiries regarding retirement benefits and life claim issues. 
• Assist with benefits queries from employees through multiple channels including Gmail and Slack.
• Coordinate daily benefits processing, including new hire enrollments, life events, and terminations.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees
• Respond to retirement plan inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
• Oversee maintenance of employee benefits records and partner with payroll team to update employee payroll records.
• Establish procedures to ensure that programs are administered efficiently, consistently, and following all applicable laws and regulations.

Skills on Resume: 

• Issue Resolution (Hard Skills)
• Collaboration (Soft Skills)
• Data Compilation (Hard Skills)
• Retirement Benefits (Hard Skills)
• Customer Service (Soft Skills)
• Benefits Processing (Hard Skills)
• Billing Management (Hard Skills)
• Benefits Record (Hard Skills)

Job Summary: 

• Create benefits strategies that align with the Firm’s strategy of recruitment and retention of high-performing talent.
• Responsible for analyzing, designing, and implementing benefits programs.
• Primary administrator on all benefits systems, partnering with the payroll department to ensure accurate deductions and setup.
• Manage broker and vendor relationships for the delivery of benefits administration.
• Oversee budgets and billing, including the invoicing and reconciliation process.
• Manage the administration of all employee benefit programs
• Handle all leave plans, workman's compensation, FMLA and LOA
• Handle employee questions regarding benefit plans and leave
• Oversee and ensure compliance with all health and wellness programs
• Ensure regulatory compliance in plan design, plan documents and administration.

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Benefits Program Design (Hard Skills)
• Benefits System (Hard Skills)
• Vendor Management (Soft Skills)
• Budget Management (Hard Skills)
• Benefits Administration (Hard Skills)
• Leave Management (Hard Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Analyze, review, monitor, and report on current benefits plans, including costs, experience, and effectiveness.
• Investigate, review, assess and propose benefits and plan design changes to increase value and effectiveness.
• Ensure accuracy of benefits administration activities to include enrollments, changes, terminations, and COBRA.
• Develop and deliver benefits communications for orientation, annual enrollment, and ongoing.
• Maintain and ensure the accuracy of employee database and other employment records.
• Aid employees and managers with benefits, policy and procedure and employee relations issues.
• Prepare and maintain reports, spreadsheets, presentations and other electronic documents and develop and maintain filing systems.
• Manage annual enrollment cycle including plan design review, employee communications, systems, etc.
• Assist with on-boarding and off-boarding of employees including set up and delivery of bi-weekly benefits orientation. 
• Assist with all activities related to annual benefits enrollment including communications, system testing and auditing.

Skills on Resume: 

• Benefits Analysis (Hard Skills)
• Benefits Strategy (Hard Skills)
• Benefits Administration (Hard Skills)
• Communication (Soft Skills)
• Database Management (Hard Skills)
• Employee Support (Soft Skills)
• Document Management (Hard Skills)
• Enrollment Cycle (Hard Skills)

Job Summary: 

• Responsible for day-to-day benefits administration for employees. 
• Answer general questions and assist the team with issue resolution. 
• Maintain and answer inquiries in shared email inboxes and ticketing system providing excellent customer service.
• Coordinate with external vendors to answer questions or resolve issues.
• Act as Benefits Liaison with the People Service Center for inquiries 
• Work to streamline and improve benefit processes and procedures.
• Coordinate benefit and wellness events such as annual wellness week, benefit fairs, and wellness events. 
• Work to improve wellness offerings and assist with communications to promote wellness. 
• Track metrics, process invoices and assist with the tracking of the wellness budget.
• Assist with employee communication materials, and new hires with benefits questions and enrollment

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Problem Resolution (Soft Skills)
• Customer Service (Soft Skills)
• Vendor Coordination (Soft Skills)
• Internal Liaison (Soft Skills)
• Process Improvement (Hard Skills)
• Event Coordination (Soft Skills)
• Wellness Program (Hard Skills)

Job Summary: 

• Assemble hourly and salary benefits, disability, and new hire packets.
• Conduct benefit orientations for new hourly and salaried (non-executive) employees.
• Complete employee disability forms for processing, and assist in annual retirement benefit plan audits.
• Manage employee anniversary program and maintain discretion in matters of confidentiality
• Respond to basic leave requests, daily and weekly leave report reviews, employee correspondence
• Respond to benefit continuation process and processing of employees leaving/returning on leave.
• Liaising with the client executive and appointed billing manager, uploading and maintaining all client records in internal tools
• Obtain and manipulate data in Excel, create charts, heat maps, pivot tables and export
• Publish client communications, surveys, general business updates, chair statements and scheme booklets
• Prepare and draft reports on governance, scheme renewals and investment

Skills on Resume: 

• Packet Assembly (Hard Skills)
• Orientation Facilitation (Soft Skills)
• Disability Form Completion (Hard Skills)
• Program Management (Soft Skills)
• Leave Management (Hard Skills)
• Client Communication (Soft Skills)
• Data Manipulation (Hard Skills)
• Report Preparation (Hard Skills)

Job Summary: 

• Provide customer service to employees through interactions via telephone, email and in person. 
• Ensure interactions are professional and positive, and service is the main point of contact for benefits inquiries. 
• Act as a liaison between benefit vendors, brokers and employees in seeking swift resolutions to problems.
• Assists in the benefit enrollment, termination, and benefit change process, uploads deductions to the payroll file
• Reconcile and audit monthly insurance invoices and deduction reports
• Resolve billing, cancellation, or changes of coverage.
• Host benefit information sessions regularly on a variety of benefit topics
• Participate in the annual open enrollment process
• Manage annual processing of 1095 forms and plan testing.
• Manages Worker's Compensation administration by reporting and following up on all claims on time. 

Skills on Resume: 

• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Conflict Resolution (Soft Skills)
• Benefits Administration (Hard Skills)
• Invoice Reconciliation (Hard Skills)
• Problem-Solving (Soft Skills)
• Information Presentation (Soft Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Compiles and maintains benefits records and documents
• Create and Maintain soft copy associate profiles and hard copy files
• Act as backup for global benefits invoicing and funding.
• Assist with monthly and quarterly benefits auditing activities
• Prepare and draft presentations for client meetings, and employee groups 
• Dealing daily with benefit-related email and telephone queries from members
• Prepare statistics and ad-hoc reports, and assist with additional project work 
• Assist the Sr. Benefits Administrator in responding to employee and facility HR representatives' benefit inquiries
• Assist with Open Enrollment for hourly and salaried employees
• Generate and provide benefits analytics on the various benefits.

Skills on Resume: 

• Record Keeping (Hard Skills)
• File Management (Hard Skills)
• Invoicing Support (Hard Skills)
• Audit Assistance (Hard Skills)
• Presentation Preparation (Hard Skills)
• Communication Handling (Soft Skills)
• Report Generation (Hard Skills)
• Inquiry Response (Soft Skills)

Job Summary: 

• Administering the FMLA, disability, and worker’s compensation leaves of absence
• Coordinating with employees, managers, and external program administrators.
• Assisting with the Flint Group 401(k) Plan and Flint Group Consolidated Pension Plan
• Coordinating with Payroll, Accounting, and record keepers on weekly reconciliations, annual audits, and compliance testing.
• Coordinate with Payroll on weekly reporting out of the ADP Time Management application.
• Administrate forms and related paperwork in support of relocation, immigration, and international assignment management activities
• Assist with associate's questions related to immigration, relocation, and general health and welfare benefits
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, and Access) to perform job functions
• Accounts for completeness of received documents for processing and submission to government agencies.
• Function as processor for bigger accounts and /or backup for other smaller accounts during critical periods.

Skills on Resume: 

• Leave Administration (Hard Skills)
• Coordination (Soft Skills)
• Retirement Plan Support (Hard Skills)
• Financial Reconciliation (Hard Skills)
• Payroll Coordination (Hard Skills)
• Administrative Support (Hard Skills)
• Employee Support (Soft Skills)
• Microsoft Office Proficiency (Hard Skills)

Job Summary: 

• Performs daily activities related to benefit administration for assigned clients.
• Assists the immediate superior in resolving issues/incidents
• Communicate with the client contact person for accounts handled.
• Prepares calendar of activities for the year.
• Reviews generated reports of processors and ensure accuracy and integrity of output.
• Reviews sickness and maternity computations prepared by processors
• Ensures completeness and timely submission of documents and reports.
• Prepare supporting data for billing, and provide ad-hoc reports.
• Manages billing and collection, and attends to client queries.
• Participates in training, development, and other company activities
• Identifies improvement in the process and buddy up with new joiners.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Problem-Solving (Soft Skills)
• Client Communication (Soft Skills)
• Calendar Management (Hard Skills)
• Report Review (Hard Skills)
• Calculation Review (Hard Skills)
• Document Management (Hard Skills)
• Financial Management (Hard Skills)

Job Summary: 

• Act as a main point of contact for employee extended health, dental, insurance and group retirement saving plans
• Administer Employee Benefits programs including RRSP plans, determining eligibility, enrolments, changes, and terminations
• Monitor daily benefits processing, processing of benefit enrolments, status changes, beneficiaries, terminations, etc.
• Provide service support to internal customers such as ensuring employees understand the benefits that are offered by the company
• Responding to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
• Reviewing vendor invoices, resolving disputes, and reporting on fees and costs
• Ensure the accuracy of all benefits enrollments in the HRIS/Workday system to provide vendors with accurate eligibility information
• Make proactive recommendations on process and program improvement
• Ensure monthly, quarterly, yearly reporting are completed including monthly financial reconciliations
• Processing and reporting of monthly billings and the preparation of payment instructions for the payment of administrative fees for all group plans.

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Customer Service (Soft Skills)
• Process Monitoring (Hard Skills)
• Internal Communication (Soft Skills)
• Inquiry Response (Soft Skills)
• Invoice Review (Hard Skills)
• Data Accuracy (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Maintain and administer all employee data, benefit files, records, forms, and reports
• Coordinate annual events such as open enrollment, benefits programs and new wellness initiatives.
• Acts as the liaison with employees and benefit providers, including in areas such as medical, dental, vision, etc.
• Administers compliance and reporting with ACA, ADA, ERISA, HIPAA, DOL, and IRS.
• Assists with all inquiries regarding benefit insurance, claim issues, policies and programs 
• Ensure compliance and alignment with organizational objectives and requirements.
• Assist in the design of the health and welfare plan offerings, conduct research and benchmarking studies, surveys, etc.
• Maintain and update user manual, and process documentation to be used by other team members
• Maintain intranet to ensure documents and benefit forms are updated.
• Review/Update benefit guides, SPDs, letters, etc. 

Skills on Resume: 

• Data Management (Hard Skills)
• Event Coordination (Soft Skills)
• Communication (Soft Skills)
• Compliance Management (Hard Skills)
• Inquiry Handling (Soft Skills)
• Organizational Compliance (Hard Skills)
• Research and Analysis (Hard Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Ensure proper placing of these benefits materials for employees to access.
• Work closely with vendors, and internal and external audit functions to ensure company and legislated compliance.
• Coordinate non-discrimination and controlled group testing, notices, audits, and government filings (i.e. 5500s).
• Ensure information to third-party system flows accurately and timely by reviewing eligibility files. 
• Work with the HRIS team to resolve errors and data issues.
• Process claims funding for the medical, dental and vision plans
• Learn the benefits options and conduct new hire orientation.
• Assist in creating, preparing and developing wellness activities.
• Work with HRIS and Payroll to configure new benefits design/s and rates.

Skills on Resume: 

• Materials Management (Hard Skills)
• Vendor Management (Soft Skills)
• Compliance Oversight (Hard Skills)
• Data Review (Hard Skills)
• Problem-Solving (Soft Skills)
• Claims Processing (Hard Skills)
• Orientation Facilitation (Soft Skills)
• Wellness Program Support (Soft Skills)