BENEFITS ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Sep 19, 2024 - The Benefits Administrator possesses extensive experience in customer service and human resources and ensures compliance with all safety and sanitation guidelines. This job demonstrates strong mathematical skills in reconciling or auditing, combined with meticulous attention to detail in a dynamic, fast-paced environment. Additionally, the position must be proficient in Microsoft Word, Excel, and Outlook, with excellent communication and confidentiality skills, providing exceptional customer service to all employees.

Summary of Benefits Administrator Knowledge and Qualifications on Resume

1. BA in Human Resources with 4 years of Experience

  • Benefits insurance experience in an account management, account executive, or similar service role.
  • Experience with mid-sized group clients including self-funding, level-funding, and/or fully insured strategies.
  • Ability to obtain and maintain a valid Wisconsin Life, Accident and Health insurance license.
  • Intermediate-to-extensive knowledge of employee benefits trends and the applicable laws impacting our industry.
  • Ability to manage benefit renewals and make sound benefit recommendations
  • Understanding of workers' compensation, Medicare, COBRA, and Social Security and DOL requirements.
  • General computer skills including experience with Excel/Google Sheets, slack, and benefits administration systems.
  • Excellent oral and written communication skills, including presentation skills.
  • Be professional and customer-service-minded work style.
  • Able to learn quickly and apply knowledge to problem solve.

2. BA in Business Administration with 2 years of Experience

  • Experience supporting a government contracting company 
  • Ability to remain organized and work on multiple simultaneous projects.
  • Intermediate proficiency in Excel and spreadsheets, including pivot tables, basic calculations, VLOOKUPs
  • General knowledge of medical insurance plans and employee benefits programs
  • Understanding of including the ACA, ERISA, COBRA, FMLA, ADA, Section 125
  • General knowledge of pertinent federal and state regulations, filing and compliance requirements
  • Strong analytical and problem-solving skills.
  • Excellent communication and administrative skills.
  • Strong understanding of comprehensive benefit plans.
  • Excellent Microsoft Office Suite, including intermediate Excel

3. BA in Finance with 3 years of Experience

  • Working experience in a customer service setting
  • Previous Human Resources experience and compliance with all safety and sanitation guidelines.
  • Reconciling or auditing experience with strong mathematical skills 
  • The ability to remain organized in a fast paced, ever changing work environment.
  • Have accuracy and strong attention to detail.
  • Basic computer knowledge and proficiency in MS Word, Excel, and Outlook.
  • Strong verbal and written communication with the ability to communicate effectively to all levels of employees.
  • Ability to maintain confidential information with professionalism and discretion.
  • Excellent customer service and ability to work with all levels of employees.
  • High-level attention to detail, and ability to work in a team environment