Job Summary:

• Maintain current knowledge of Bank Regulations related to the Bank Secrecy
• Receive checks and cash for deposit to accounts, enter deposits/withdrawals/loan payments into computer records.
• Cash checks and process withdrawals
• Take all actions to ensure that the safety of the customer’s accounts is not compromised by fraudulent or erroneous transactions.
• Handle cash to include responsibility for cash drawer
• Complete branch operational tasks to include basic teller transactions
• Interact with customers and team members in a professional and personable manner
• Issue negotiable instruments, cash advances, and bond redemptions.
• Assist in ATM and daily vault balancing
• Process mail, messenger and night-drop transactions.

Skills on Resume: 

• Bank regulations knowledge (Hard Skills)
• Cash handling (Hard Skills)
• Deposit processing (Hard Skills)
• Fraud prevention (Hard Skills)
• Customer interaction (Soft Skills)
• Attention to detail (Soft Skills)
• Team collaboration (Soft Skills)
• Problem solving (Soft Skills)

Job Summary:

• Deposits, withdrawals, account transfers, loan payments, loan payoffs, cash advances, address change requests, check order requests, account closures, and issuance of Cashier's Checks.
• Answers basic member inquiries concerning Credit Union products and services, policies and procedures, promotions, relationship pricing, fee structures, and general financial institution processes. 
• Prepares work for the daily opening and closing of the branch.
• Handle daily counter transactions at branches.
• Perform general teller duties over counter such as receiving and paying cash/check, handling remittance and opening accounts
• Provide quality customer services
• Assisting members and potential members with financial needs.
• Perform transactions with accuracy.
• Explain products and services, and refer member to appropriate personnel.
• Ensure that appropriate records are maintained and required reports are prepared.
• Maintain and update member account information on computer system.

Skills on Resume: 

• Transaction processing (Hard Skills)
• Account management (Hard Skills)
• Customer service (Soft Skills)
• Product knowledge (Hard Skills)
• Accuracy focus (Soft Skills)
• Communication skills (Soft Skills)
• Record keeping (Hard Skills)
• Problem solving (Soft Skills)
• Bank Teller (Full-Time)

Job Summary:

• Process checking and savings deposits
• Verify cash and endorsements, review bank accepted identification for cash back and issue receipts of deposit
• Process savings withdrawals and cash checks by verifying endorsements, reviewing bank accepted identification and ensure check validity
• Issue personal money orders and cashier’s checks
• Process ATM, incoming mail and Night Depository deposits.
• Buy and sell currency from the vault to ensure cash limits are not exceeded
• Process loan payments including verify payment amount and issue receipts
• Prepare coin and currency orders for business clients
• Process real estate tax payments
• Process account closing transactions
• Gather CTR information and Balance cash drawer 
• Redeem U S Savings Bonds

Skills on Resume: 

• Deposit processing (Hard Skills)
• Cash verification (Hard Skills)
• Check validation (Hard Skills)
• Currency handling (Hard Skills)
• Loan processing (Hard Skills)
• Cash balancing (Hard Skills)
• Client service (Soft Skills)
• Attention detail (Soft Skills)

Job Summary:

• Demonstrate competency in meeting and resolving customer problems
• Promote and cross sell bank products and services to customers as appropriate.
• Complete all quarterly compliance training in a timely manner.
• Service customers while completing other assigned branch operation duties
• Adhere to Bank compliance, security, and control procedures.
• Greet customers in a professional and courteous manner when they arrive, providing excellent customer service
• Services offered will include making deposits, cashing checks, issuing withdrawals and mail deposits
• Accepts and processes loan payments, and generates customer receipts
• Verifies and balances teller drawer daily
• Refer clients to other individuals and departments within the Bank
• Identify opportunities to introduce clients to Bank products and services

Skills on Resume: 

• Customer service (Soft Skills)
• Compliance adherence (Hard Skills)
• Problem resolution (Soft Skills)
• Cross selling (Hard Skills)
• Cash balancing (Hard Skills)
• Professionalism shown (Soft Skills)
• Loan processing (Hard Skills)
• Referral skills (Soft Skills)

Job Summary:

• Assist members and potential members with telephone and correspondence fostering a one-call resolution environment.
• Cross-sell credit union products and services.
• Open new accounts in a backup capacity.
• Accurately and efficiently process/oversee transactions including deposits withdrawals and transfers between the Bank and its customers.
• Provide superior customer service while exploring opportunities to deepen the customer relationship by cross-selling bank services.
• Actively participate in service initiatives and sales promotions.
• Provide account services to customers by cashing checks, deposits, withdrawals, transfers, loan payments, and cashier’s checks
• Verifies signatures and examines checks for endorsements
• Balances and reconciles currency, coin, and checks in cash drawer at the end of a shift and compares to the data in the system
• Explains, promotes, or sells products or services
• Answers customer questions

Skills on Resume: 

• Customer Service (Soft Skills)
• Cross-selling (Soft Skills)
• Account Opening (Hard Skills)
• Transaction Processing (Hard Skills)
• Cash Handling (Hard Skills)
• Check Verification (Hard Skills)
• Communication Skills (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary:

• Manage cash transactions i.e., deposits and withdrawals
• Receive and accept cash from merchants and customers
• Accurately post deposit and withdrawal transactions to customers accounts via teller terminal
• Disburse monthly interest checks and transfer funds between account accurately
• Ensure compliance with cash can limits
• Daily balance cash can with minimal shortage and overages
• Sell bank cashier checks to customers
• Answer basic checking and savings questions
• Accurately counting and handling cash
• Balancing of cash drawer, ATM, and vault
• Process credit card cash advances

Skills on Resume: 

• Cash Handling (Hard Skills)
• Transaction Posting (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Cash Balancing (Hard Skills)
• Customer Service (Soft Skills)
• Cash Advances (Hard Skills)
• Problem Solving (Soft Skills)
• Communication Skills (Soft Skills)

Job Summary:

• Greet members with a positive and helpful attitude
• Counting cash, filing deposit slips and paperwork, and balancing numbers at the end of the day
• Accurately answer product and service inquiries
• Effectively cross-sell credit union products and services
• Open to working three Saturday mornings a month
• Provide fast resolution of inbound service inquiries for service-related tasks
• Research and resolve cash management inquiries
• Evaluate each transnational item and assess the appropriate actions
• Analysis of risk by reviewing current and historical transactions
• Determine when and whom to escalate to resolve issues
• Collaborates with other internal partners to improve client experience/minimize risk

Skills on Resume: 

• Cash Counting (Hard Skills)
• Customer Service (Soft Skills)
• Cross-selling (Soft Skills)
• Issue Resolution (Soft Skills)
• Risk Analysis (Hard Skills)
• Collaboration Skills (Soft Skills)
• Transaction Evaluation (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary:

• Create strong customer relationships while processing requests and transactions in a positive, accurate, and professional manner
• Share knowledge by identifying customers’ needs and recommending appropriate products and solutions
• Build knowledge of company procedures and processes to accurately assist customers
• Compile data from records to prepare logs, reports, and reconcile cash drawer. 
• Responsible for balancing the vault
• Display passion by meeting and/or exceeding individual and branch goals
• Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures
• Maintain simple written correspondence
• Effectively present information in one-on-one and small group situations to customers, clients, and other employees in the organization
• Contact and continue dialogue with new members whose accounts were recently opened.
• Participate in all required training and adhere to written policies and procedures of the credit union including BSA, OFAC and security.

Skills on Resume: 

• Customer Relations (Soft Skills)
• Product Knowledge (Hard Skills)
• Data Compilation (Hard Skills)
• Cash Balancing (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Written Communication (Soft Skills)
• Presentation Skills (Soft Skills)
• Training Adherence (Hard Skills)

Job Summary:

• Introduces customers to new products and services, and refers customers to other members of sales team.
• Processes transactions promptly and timely with no mistakes through patience, attention to detail, and the ability to follow procedures.
• Resolves basic issues and problems with customer accounts.
• Maintains and balances a cash drawer and checks daily.
• Assists customers in and out of safe deposit boxes.
• Assists with the ATM, night drop, and coin machine processing.
• Complies with all applicable regulations, policies, procedures, and guidance associated with the job function.
• Build reports with customers and identify needs
• Handle and prioritize a high level of administrative pressure
• Excellent verbal and written communication skills
• Decision making/problem solving
• Maintains professionalism at all times
• Fosters a collaborative attitude and team-oriented environment

Skills on Resume: 

• Sales Referrals (Soft Skills)
• Transaction Processing (Hard Skills)
• Issue Resolution (Soft Skills)
• Cash Balancing (Hard Skills)
• Safe Deposit (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Communication Skills (Soft Skills)
• Problem Solving (Soft Skills)