BANK TELLER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: May 20, 2025 - The Bank Teller experience in branch operations, including teller functions and new account services, with strong knowledge of IRA setup. This position demonstrates excellent communication, analytical, and sales skills while effectively identifying client needs and offering appropriate solutions. This role requires proficiency in digital banking tools, regulatory requirements, and office technology, with the ability to build relationships, prioritize tasks, and work collaboratively.
Essential Hard and Soft Skills for a Standout Bank Teller Resume
- Cash Handling
- Deposit Processing
- Loan Processing
- Check Verification
- Cash Balancing
- Transaction Processing
- Regulatory Compliance
- Product Knowledge
- Risk Analysis
- Account Management
- Customer Service
- Attention to Detail
- Problem Solving
- Communication Skills
- Team Collaboration
- Professionalism
- Cross Selling
- Issue Resolution
- Presentation Skills
- Collaboration Skills
Summary of Bank Teller Knowledge and Qualifications on Resume
1. BS in Accounting with 4 years of Experience
- Strong interpersonal during any interaction or communication with both internal and external clients.
- Ability to effectively communicate with all people while displaying a professional demeanor and servant heart, which is identified with Southern First Bank core values.
- Ability to adjust to change and a willingness to be a team player.
- Exceptional level of professionalism as it related to attendance, punctuality and personal appearance.
- Ability to operate computer and other standard office equipment such as a typewriter, 10 key calculator/adding machine, copier, and fax machine.
- Ability to multi-task while maintaining a rapid response rate for acknowledging clients in person as well as incoming calls.
- Knowledge of Microsoft Word and Excel.
- Knowledge of retail banking rules, regulations, policies and procedures.
- General understanding of PC with Windows based applications and calculator.
- Experience with cashiering or bookkeeping, client service, and sales.
2. BA in Finance with 3 years of Experience
- Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
- Ability to gain working knowledge of bank products and services.
- Experience with Cash handling and data entry
- Comfortable initiating customer greeting, addressing customer by name with a smile and direct eye contact
- Good with math and computer experience
- Able to uphold customer confidentiality
- Proven client service and interpersonal skills
- Mathematical, problem-solving, and negation skills
- Good interpersonal and relationship building skills
- Experience with Cash handling
- Ability to deal with routine problems involving multiple facets and variables in standardized situations.
- Experience should consist of financial institution cash handling and customer service background.
- Ability to carry out instructions, interpret documents, understand procedures, reports and correspondence, and speak clearly to customers and employees.
3. BS in Economics with 4 years of Experience
- Experience in branch operations, including teller functions.
- Experience new accounts opening and service including knowledge of IRA set-up
- Able to quickly identify the client’s needs and offer sound solutions
- Extensive product knowledge and strong sales skills are essential
- Strong planning, coordinating and analytical skills will be more effective in the position.
- Excellent verbal and written communication skills.
- Knowledge of bank deposits, services, and regulatory requirements
- Ability to understand and explain digital tools for example, how to enroll in online banking, how to pay bills online, and how to make remote deposits
- Ability to build relationships and work collaboratively
- Ability to organize and prioritize
- Basic knowledge of Word and Excel
- Ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
4. BA in Business Administration with 2 years of Experience
- Excellent verbal and non-verbal communication and presentation skills.
- Proficient in the use of Microsoft Office products, banking information systems and video conferencing software that are applicable to the area of assignment which including CBS, Desktop, Nautilus.
- Comfort with being viewed by customers through a video screen and communicating through video conferencing.
- Ability to provide excellent customer service while exhibiting dedication to Forcht Bank’s mission, vision, and values.
- Ability to promote and cross sell bank products and meet referral goals.
- Ability to deal effectively and tactfully with customers.
- Ability to work with a team and members of other departments.
- Ability to work with little direct supervision in carrying out the tasks and responsibilities
- Ability to handle sensitive documents or other confidential information.
- Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
- Ability to manage time and be efficient and effective in the completion of assignments.
- Knowledge of arithmetic and applications specific to the position.