Job Summary:

• Maintain strong tenant relationships; respond promptly and professionally to all tenant requests
• Assist with property initiatives, and projects, such as sustainability and maintenance
• Oversee the collecting of rent, inputting into the system, and deposits to the bank
• Review A/R and call tenants for outstanding arrears
• Supervise statement of accounts
• Daily and monthly site inspections
• Process Tenant Allowance to ensure meets Lease obligations
• Meet with inspectors and/or site maintenance contractors
• Analyze financial statements and monthly reports(Rent Roll, Vacancy Reports, Stacking Plans, etc)
• Ensure tenant billings and year-end adjustments are correct and as per lease agreement

Skills on Resume: 

• Excellent Communication Skills (Soft Skills)
• Project Management (Hard Skills)
• Financial Management (Hard Skills)
• Attention to Detail (Soft Skills)
• Organizational Skills (Soft Skills)
• Knowledge of Real Estate Laws and Lease Agreements (Hard Skills)
• Problem-Solving Skills (Soft Skills)
• Analytical Skills (Hard Skills)

Job Summary:

• Manage and maintain a small portfolio of Oaks apartments
• All aspects of rental inquiries and liaising with tenants
• Carrying out open inspections as well as routines, entry, and exit inspections
• Using the Console Cloud program
• Drawing up and assisting with the administration of leasing and property handovers
• Tending to maintenance issues and scheduling tradespeople
• Issue demand notices to tenants for non-payment of rent.
• Assist with tender packages process and budget preparation.
• Prepare lease assignments
• Prepare and oversee other income documents (storage, telecom, etc.)

Skills on Resume: 

• Property Management Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Customer Service Skills (Soft Skills)
• Administration Skills (Hard Skills)
• Knowledge of Console Cloud Program (Hard Skills)
• Maintenance Coordination (Hard Skills)
• Financial Management Skills (Hard Skills)
• Organizational Skills (Soft Skills)

Job Summary:

• Be the initial point of contact with all customers and vendors.
• Create and manage advertising -- print and online media
• Dispatch maintenance work orders as requests are received, evaluating orders of importance
• Schedule, Budget, and Manage Capitol Improvement Projects
• Oversee quality control as it relates to maintenance and capital improvements.
• Show available rental properties to potential tenants.
• Keep files properly managed
• Provide clerical office assistance
• Responsible for PM Administration duties for the team
• Updating property condition reports
• Preparing tenant packs for the Manager
• Processing all incoming rental applications
• Coordinating and conducting routine inspections

Skills on Resume: 

• Customer Service (Soft Skills)
• Advertising and Marketing (Hard Skills)
• Organization and Prioritization (Hard Skills)
• Project Management (Hard Skills)
• Quality Control (Hard Skills)
• Property Management (Hard Skills)
• Administrative Skills (Hard Skills)
• Attention to Detail (Soft Skills)

Job Summary:

• Deliver great customer service, and tenant and prospective client interaction
• Collect and maintain current HVAC preventative maintenance agreements for all tenants and certificates of insurance for all tenants, vendors, and contractors
• Responsible for general office administration
• Maintaining complete, well-organized physical, electronic files
• Assist with completion of non-routine reports and/or other tasks
• Handle tenant requests, complaints, and suggestions in a positive way that establishes and maintains favorable landlord/customer relations
• Support Property Management in the implementation and maintenance of a formal documented tenant relations plan
• Manage/coordinate any amenity service providers 
• Review all work order records weekly to ensure all requests are handled and there are no reoccurring problems
• Become familiar with all tenant and landlord lease obligations and enforce compliance of both parties
• Abstract Leases/Amendments for review by Sr. PM and sent to the accounting department

Skills on Resume: 

• Customer Service Excellence (Soft Skills)
• Administrative Proficiency (Hard Skills)
• Organizational Skills (Hard Skills)
• Report Generation (Hard Skills)
• Conflict Resolution (Soft Skills)
• Tenant Relations Management (Soft Skills)
• Vendor Coordination (Hard Skills)
• Lease Compliance Management (Hard Skills)

Job Summary:

• Revise all necessary reports affected by new or changed leases
• Complete data entry of accounts payable and receivables by adhering to self-imposed and company schedules and guidelines
• Continuously build a thorough knowledge of property management accounting
• Assist in the management of line item budget costs for contracts, repairs and maintenance, capital improvement projects, and miscellaneous accounts
• Contribute to the training and oversight of accounting clerks
• Ensuring deadlines are met and information is accurate
• Maintain a working knowledge of the Accounting System
• Oversee tenant billings for the department
• Participate in the preparation of the annual budget and accurately and thoroughly complete assigned deliverables
• Management within established timeframes
• Demonstrates a good understanding of the analysis with consideration for the goals of the asset
• Complete special projects under the supervision of Sr. PM
• Attend regular staff meetings, prepared and fully engaged

Skills on Resume: 

• Financial Reporting Expertise (Hard Skills)
• Data Entry Proficiency (Hard Skills)
• Property Management Accounting Knowledge (Hard Skills)
• Budget Management Skills (Hard Skills)
• Leadership and Training Abilities (Soft Skills)
• Time Management and Deadline Adherence (Soft Skills)
• Accounting System Proficiency (Hard Skills)
• Tenant Billing Oversight (Hard Skills)

Job Summary:

• Assist the Estate Manager’s communications
• Field calls and manage correspondence for the Estate Manager
• Work collaboratively and build effective relationships with the Estate Manager, House Manager, Team Members, and Contractors
• Ensure Standard Operating Procedures are being followed
• Participation in large service and estate improvement projects
• Monitor project costs and ensure budgets are not exceeded
• Tracking of project plans and dependent deliverables
• Overseeing outside contractors and vendors of equipment and supplies. 
• Maintaining vendor relations. 
• Ensures the proper maintenance of contracts and service levels
• Process payroll and invoices and develop weekly status reports
• Keep records of all information related to projects for documentation, clarification, and presentation to Shareholders
• Planning and organizing meetings and training

Skills on Resume: 

• Communication Skills (Soft Skills)
• Relationship Building (Soft Skills)
• Project Management (Hard Skills)
• Process Management (Hard Skills)
• Financial Management (Hard Skills)
• Record Keeping and Documentation (Hard Skills)
• Event Planning and Organization (Hard Skills)
• Problem-Solving Skills (Soft Skills)

Job Summary:

• Marketing of property, on and off-site
• Ensure a successful property lease-up 
• Ensure compliance with company policies and procedures
• Management and implementation of resident activities and calendar
• Oversee activity of website and social media networks, and coordinate vendors
• Rent collection, complete all financial reporting, and handling of accounts payable
• Process the accounts payable
• Attempt to resolve day-to-day property management issues including disputes related to property agreements, tenant leases, and vendor contracts or direct to supervisor
• Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
• Report to the Property Manager or Area Manager

Skills on Resume: 

• Property Marketing (Hard Skills)
• Lease-Up Management (Hard Skills)
• Compliance Management (Hard Skills)
• Event Coordination (Hard Skills)
• Digital Marketing (Hard Skills)
• Financial Management (Hard Skills)
• Conflict Resolution (Soft Skills)
• Quality Assurance (Soft Skills)

Job Summary:

• Frequent phone and e-mail correspondence with residents, vendors, etc.
• Investigate and resolve owner and property maintenance requests
• Bookkeeping of income and expenses for each property you manage
• Ensure all work orders and repair requests are followed through 
• Enforce property and associations' rules and regulations
• File and Organize invoices, contracts, resident information, etc.
• Occasional after-hours meetings with the Board of Directors and Owners
• Respond to emails and requests promptly
• Provide updates on all outstanding assignments and/or special projects.
• Manage daily workload with efficiency and utilization of time.
• Identify areas of training needed and develop a program plan to achieve
• Promote and foster a positive work environment
• Offer solutions to correct deficiencies

Skills on Resume: 

• Communication Skills (Soft Skills)
• Problem-Solving Skills (Hard Skills)
• Bookkeeping (Hard Skills)
• Organization Skills (Hard Skills)
• Time Management (Soft Skills)
• Knowledge of Rules and Regulations (Hard Skills)
• Customer Service Skills (Soft Skills)
• Leadership and Initiative (Soft Skills)

Job Summary:

• Supports the delivery of new store opening program in line with agreed objectives - store count, profitability, average weekly sales, IRR
• Assists acquisitions managers in building a solid pipeline of new stores to meet the following year’s targets
• Building relationships with agents and landlords
• Manages prospective sites through the pipeline management system
• Carry out due diligence for new prospective sites
• Carries out site visits to identify and appraise new prospective sites for all types of formats.
• Supports with approval process for new target locations
• Building site approval packs and presenting them to the functional alignment committee.
• Engage with property owners, following up on offers and negotiating favorable terms for Starbucks.
• Negotiate shell specifications as per Starbucks standard specification requirements.
• Develops “best practices” and models ‘ways of working’ with the construction and design team
• Ensure every store is opened right the first time, and upholds the company vision and brand experience.

Skills on Resume: 

• Project Management (Hard Skills)
• Acquisition and Pipeline Management (Hard Skills)
• Relationship Building (Soft Skills)
• Pipeline Management (Hard Skills)
• Due Diligence (Hard Skills)
• Site Appraisal (Hard Skills)
• Approval Process Support (Hard Skills)
• Negotiation Skills (Soft Skills)

Job Summary:

• Provide support to the Property Manager and assist with creating operating efficiencies
• Helps develop property budgets and proposals for major renovations as required
• Manages tenants and tenant accounts
• Conducts regular property inspections and coordinates repairs
• Oversees staff, janitorial contracts, and security contracts
• Prepare monthly and quarterly reports and assist with budgets
• Handle move-in and out inspections including conducting regular inspections for buildings as well as vacant properties
• Liaise with tenants, and handle any necessary insurance claims accordingly
• Prepare daily correspondence and handle any matters requiring escalation professionally
• Maintain tenant documents, leases, and assist with tenant events

Skills on Resume: 

• Property Management (Hard Skills)
• Financial Management (Hard Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Soft Skills)
• Customer Service (Soft Skills)
• Leadership and Team Management (Soft Skills)
• Attention to Detail (Soft Skills)
• Problem-Solving Abilities (Soft Skills)

Job Summary:

• Address the concerns of current and prospective clients in a friendly and professional manner.
• Helps set the standard on how other staff members engage prospective and current clients.
• Tours and leases warehouses, office suites, storage
• Leads rent collection efforts, specifically with delinquent tenants.
• Involve lease termination and legal action
• Assist in managing the property’s budget by making sound fiscal decisions
• Help maintain the accuracy of tenants' ledgers and files.
• Inspect spaces during move-in and move-outs, walking, driving
• Fills the role of acting Property Manager in their absence.

Skills on Resume: 

• Effective Communication (Soft Skills)
• Leadership (Soft Skills)
• Sales and Leasing Expertise (Hard Skills)
• Debt Collection (Hard Skills)
• Legal Knowledge (Hard Skills)
• Financial Management (Hard Skills)
• Attention to Detail (Soft Skills)
• Property Inspection (Hard Skills)
• Adaptability and Problem-Solving (Soft Skills)

Job Summary:

• Oversee assigned service contracts.
• Develop and/or redesign plans, procedures, and specifications covering applicable service contracts.
• Develop and/or ensure proper tracking of scheduled items to fit proper maintenance and budget timelines.
• Periodically solicit competitive bids from qualified contractors to provide maintenance, services, and supplies.
• Maintain comparative service and pricing records for each contractor to evaluate their performance.
• Review applicable vendor billings for accuracy.
• Review contract expenditures.
• Oversee the maintenance of accurate records for bids and purchases.
• Assist in the budget process.
• Promote tenant relations taking into account the Company’s objectives and goals
• Create win/win situations for both parties to ensure strong relationships.

Skills on Resume: 

• Contract Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Time Management (Hard Skills)
• Vendor Management (Hard Skills)
• Financial Acumen (Hard Skills)
• Record-keeping (Hard Skills)
• Budgeting Skills (Hard Skills)
• Relationship Management (Soft Skills)

Job Summary:

• Be the primary point of contact and liaison for residents within the assigned portfolio
• Fielding and inputting resident maintenance requests into maintenance software
• Handle all activities related to the collection of monthly rents including receiving and lingering
• Collection of delinquent rent and other outstanding resident charges
• Drafting and sending legal notices
• Enforcement of the leases
• Property site visits (condition walkthrough, occupancy checks, etc)
• Managing seasonal email campaigns
• Builds sound financial appraisals to ensure all sites meet Company financial benchmarks
• Manage panel of external consultants, setting clear direction and deadlines
• Supports networking strategy by organizing or attending events to showcase Starbuck's new store opening strategy, formats

Skills on Resume: 

• Effective Communication (Soft Skills)
• Organization and Time Management (Hard Skills)
• Customer Service Skills (Soft Skills)
• Attention to Detail (Hard Skills)
• Legal Knowledge (Hard Skills)
• Financial Management (Hard Skills)
• Project Management (Hard Skills)
• Marketing and Networking (Soft Skills)

Job Summary:

• Assisting residents, answering questions, and submitting maintenance requests.
• Update active and recently rented listings.
• Serving notices for rent or compliance.
• Rent collections and ledger reconciliation.
• General office duties, answering phones, creating memos, email correspondence
• Keeping informed of Saul Urban's philosophies and general environmental conditions.
• Promoting positive, proactive resident relations.
• Working to make the living experience of the highest quality.
• Responsible for after-hours and emergency on-call coverage.
• Assisting the Director of Operations in long-range planning, communications, and other tasks.

Skills on Resume: 

• Customer Service (Soft Skills)
• Administrative Skills (Hard Skills)
• Property Management Software (Hard Skills)
• Communication Skills (Soft Skills)
• Attention to Detail (Soft Skills)
• Adaptability and Flexibility (Soft Skills)
• Understanding of Company Philosophies (Soft Skills)
• Teamwork and Collaboration (Soft Skills)

 Job Summary:

• Achieving financial goals as established by the Corporate Office.
• Managing the budget by maintaining a high occupancy level, keeping informed of market conditions
• Understanding competitive pricing, and utilizing appropriate marketing resources.
• Completing financial reports such as yearly budgets, monthly variance reports, and property accounting audit reports.
• Assisting with the aging/delinquency reporting as well as any efforts related to the collection of rent due.
• Supporting the marketing functions with quality data on prospects, new residents, and competition.
• Working with the Property Engineer to coordinate property maintenance.
• Working with the Director of Operations to ensure proper operations of ancillary services.
• Conducting property inspections and following through with tasks.

Skills on Resume: 

• Financial Management (Hard Skills)
• Market Analysis (Hard Skills)
• Financial Reporting (Hard Skills)
• Debt Collection (Hard Skills)
• Data Management (Hard Skills)
• Property Maintenance Coordination (Soft Skills)
• Operational Oversight (Soft Skills)
• Inspection and Task Management (Soft Skills)

Job Summary:

• Perform monthly sales tax calculations and return filing
• Monthly ground CAM expense (Association Fees) reconciliation and billing
• Monthly OWP garage expense reconciliation and billing
• Commercial billing report – report analysis and posting
• Monthly parking verification and upload into Yardi
• Monthly variance reports
• Bi-monthly A/R aging reports and collections
• Late fee calculation and billing
• Monthly petty cash reconciliation
• Research and verification of all payables for processing
• Reports and works directly for the General Manager

Skills on Resume: 

• Financial Analysis (Hard Skills)
• Accounting Software Proficiency (Hard Skills)
• Taxation Knowledge (Hard Skills)
• Reconciliation Skills (Hard Skills)
• Report Generation and Analysis (Hard Skills)
• Accounts Receivable Management (Hard Skills)
• Research and Verification Skills (Hard Skills)
• Communication and Collaboration (Soft Skills)

Job Summary:

• Capital invoice processing, monthly TI allowance status reporting to tenants
• Responsible for invoice and balance tracking, CMF and bill back processing
• Send monthly meter readings to the City of Tulsa
• Annual tenant CAM reconciliation
• Annual budget creation with assistance from Property Manager and Director of Operations
• Quarterly budget analysis and projections
• Annual ground lease reconciliation
• Tenant billing adjustments
• Holdover forms and waivers/move-outs
• Prepare credit applications for corporate approval
• Marketing requests and invoice processing

Skills on Resume: 

• Financial Management (Hard Skills)
• Accounting Skills (Hard Skills)
• Reporting Skills (Hard Skills)
• Data Management (Hard Skills)
• Tenant Communication (Soft Skills)
• Budgeting and Forecasting (Hard Skills)
• Documentation and Compliance (Hard Skills)
• Administrative Support (Hard Skills)

Job Summary:

• Work with the property team and will be responsible for the day-to-day management of the commercial property portfolio
• Dealing with a range of landlord and tenant matters as well as service charges and lettings. 
• Carrying out site visits, invoices, liaising with tenants/contractors over management issues, general admin, etc. 
• Support the team in making strategic decisions and you’ll have the opportunity to get involved in project and development work.
• Advertise and promote available properties directly to potential tenants
• Show vacant spaces to prospective tenants
• Create and execute new marketing and social media initiatives to attract potential tenants
• Create and manage email marketing campaigns and sales log
• Canvas neighboring buildings to identify potential tenants
• Prepare, update, and distribute lease documents
• Assist with the leasing process from start to finish
• Drafting leases, reviewing comments, revising leases, and facilitating tenant move-ins

Skills on Resume: 

• Property Management Knowledge (Hard Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Soft Skills)
• Analytical Skills (Hard Skills)
• Marketing and Promotion (Hard Skills)
• Negotiation Skills (Soft Skills)
• Administrative Skills (Hard Skills)
• Project Management (Hard Skills)

Job Summary:

• Work with the staff to train, develop, and consistently use best practices to build revenue and market the property
• Tour the property with future guests, make phone presentations, and follow up on issues related to leasing, customer service, and facilities
• Daily involvement in accounting, record keeping, and proper paperwork flow for the property
• Walk units for quality control and ensure inventory levels are managed
• Assist in overseeing operations of the property, in collaboration with the Property Manager
• Manage and monitor maintenance requests
• Build and maintain positive relationships with residents.
• Act as liaison for supporting departments
• On-call availability shared with the team in case of emergencies
• Assist Property Manager with scheduling, organizing, and hosting resident events

Skills on Resume: 

• Leadership and Training (Soft Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Hard Skills)
• Attention to Detail (Soft Skills)
• Operations Management (Hard Skills)
• Maintenance Oversight (Hard Skills)
• Interpersonal Skills (Soft Skills)
• Emergency Response (Soft Skills)

Job Summary:

• Maintain accurate resident records in property management software and resident files
• Works with office staff to ensure all monies are collected as due and that all revenue data is posted correctly in the on-site property management software system
• Handle preparation of all resident notices, including monthly newsletters, resident activity notices, late payment notices, and eviction notices
• Prepare balance statements and notices for non-payment of rent and other violations
• Coordinate with the Property Manager the status of client accounts
• Greet prospective residents, determine needs and preferences, and professionally present community and specific apartments while providing features and benefits
• Review lease paperwork with both Leasing Consultants and residents while explaining property rules and regulations, and ensure all lease paperwork is completed correctly and has been approved by the Property Manager
• Work with maintenance staff to make sure apartments are completed for scheduled move-ins
• Responsible for overall upkeep – including apartment units and common areas

Skills on Resume: 

• Proficiency in Property Management Software (Hard Skills)
• Financial Management (Hard Skills)
• Communication Skills (Soft Skills)
• Client Account Management (Hard Skills)
• Customer Service (Soft Skills)
• Lease Administration (Hard Skills)
• Organizational Skills (Soft Skills)
• Attention to Detail (Soft Skills)