AR MANAGER JOB DESCRIPTION

Running an AR department looks straightforward until invoices age past 90 days, DSO climbs above target, and the Controller has no clean picture of working capital heading into close. The Accounts Receivable Manager owns the billing cycle, collections portfolio, and credit evaluation process within a corporate finance function, answering to Finance leadership while working daily alongside Sales, Operations, and external auditors. SOX-controlled environments add a compliance layer that makes procedural precision as important as collection outcomes. Four things determine performance here: how fast invoices go out, how reliably cash comes in, how clean the aging report is, and whether the team holding it all together is developing.

As the Accounts Receivable Manager, you will lead the AR function across the full billing, collections, and credit cycle, owning DSO targets, audit readiness, and the professional development of a team of AR specialists. You report into the Controller or Director of Finance and serve as the primary AR contact for Sales leadership, external auditors, and cross-functional finance partners.

Career Impact: Owning the AR function at the manager level, with direct exposure to SOX audits, ERP implementations, and working capital reporting, builds the financial operations track record that opens Controller and VP Finance roles.

Business Impact: When cash application falls behind or aging goes unmanaged, working capital forecasts break and credit decisions get made on stale data - this manager prevents that by keeping the AR ledger accurate and collections on schedule.

Growth Opportunity: The combination of team leadership, process automation experience, and cross-functional audit work in this role makes a natural stepping stone to Senior Finance Manager, Controller, or Director of Finance within three to five years.

• Lead the AR team in daily billing, cash application, and collections operations to meet DSO and aging objectives.
• Manage the monthly billing cycle, including invoice generation, credit notes, and resolution of customer discrepancies.
• Own the collections process for past-due accounts, including negotiation, payment plan structuring, and third-party referral decisions.
• Review customer aging reports and bad debt assessments, presenting monthly findings and risk recommendations to senior Finance leadership.
• Conduct credit evaluations on new and existing accounts, establish credit limits, and maintain customer master data.
• Enforce SOX internal controls across AR processes and coordinate documentation for internal and external audit requests.
• Partner with Sales, Operations, and Business Intelligence teams to resolvebilling disputes, monitor KPIs, and support working capital reporting.
• Drive continuous process improvement, including automation of manual AR workflows and standardization of billing procedures.

• Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent work experience.
• Five or more years of accounts receivable experience, with at least two years in a supervisory or management capacity.
• Demonstrated knowledge of GAAP and general accounting principles as applied to AR, credit, and collections.
• Proven ability to manage AR aging portfolios and maintain DSO targets in a mid-market or enterprise environment.
• Experience supporting internal and external audits, including SOX control execution and documentation.
• Strong analytical and problem-solving skills applied to reconciliations, bad debt assessment, and cash flow reporting.
• Excellent written and verbal communication skills, with the ability to present financial data to non-finance stakeholders.
• Ability to lead, coach, and develop a team of billing and collections specialists toward measurable performance goals.

• Experience with ERP system implementations or migrations in an AR capacity, including data validation and process redesign.
• Familiarity with ASC 606 revenue recognition standards or IFRS as applied to invoicing and billing compliance.
• Prior experience working in a publicly held company environment with formal SOX compliance requirements.
• CPA license or active progress toward CPA certification.

• Days Sales Outstanding (DSO), measured against target set by Finance leadership each quarter.
• AR aging bucket distribution, tracking the percentage of balances current versus 30, 60, and 90-plus days.
• Collection rate on past-due accounts, reflecting how effectively the team recovers delinquent balances.
• Bad debt write-off rate as a percentage of total AR, indicating credit evaluation and collection discipline.
• Month-end close AR tasks completed on schedule, measured against the corporate close calendar.
• Audit finding count related to AR controls, targeting zero material exceptions per audit cycle.
• Typical tools: ERP platforms (commonly SAP or Oracle); spreadsheet and reporting tools (commonly Excel with pivot tables and macros)

• Base Salary Range: $75,000 to $105,000 annually, varying by market and company size.
• Bonus: Annual performance bonus of 8 to 15 percent of base salary.
• Equity: Rare at this level; occasionally offered as RSUs in publicly held companies.
• Health Benefits: Medical, dental, and vision coverage; employer typically covers 70 to 85 percent of premiums.
• PTO: 15 to 20 days annually, plus standard US federal holidays.
• Common Perks: 401(k) with employer match, professional development allowance, hybrid work schedule.

Background checks, including verification of employment history and criminal record, are a standard condition of employment for this role. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations will be provided to individuals with disabilities throughout the hiring process and in the course of employment. Candidates must be authorized to work in the United States without sponsorship now or in the future.

The Accounts Receivable Manager owns the full AR cycle for a global finance organization, leading a team of billing, cash application, and collections specialists while serving as the primary AR contact for clients, VPs, and Finance management. This work directly supports cash flow health and working capital objectives across North America and international markets.

Key Responsibilities

• Help establish a leading world-class finance organization.
• Manage a team of billing, cash application, and collections specialists, develop team culture and an environment of continuous process improvement.
• Implement procedures, policies, and tools required to scale the AR team to perform efficiently and keep up with the company's fast pace and high growth.
• Ensure that the internal control environment for AR is operating effectively, and play a key role in the implementation of new billing, credit, and collection tools.
• Be the main point of contact regarding AR for clients, VPs, managers of sales, and Finance management.
• Manage the monthly billing cycle, including timely generation of invoices, discounts, and credit notes, and assist customers with invoice discrepancies.
• Ensure cash application and collections are performed timely and accurately and that the AR aging and DSO are in line with objectives.
• Oversee the collection process globally and act as the main collector for North America.
• Perform regular review, analysis, and reconciliation of customer accounts and resolve escalated issues related to late or non-payment.
• Ensure customer accounts and campaigns are halted and reinstated as needed, and review and approve accounts for 3rd party collections and bad debt write-offs.
• Collaborate with sales representatives to collect outstanding receivables and with the Business Intelligence team to create and analyze dashboards to monitor KPIs and trends.
• Analyze customer payment trends and develop strategies to improve cash flow, and report to management on impending credit issues and potential risks.
• Perform reconciliations, journal entries, month-end tasks, and support Finance with ad hoc and cross-functional requests.

Required Qualifications

• Bachelor's degree in Accounting or Finance, or DEC/AEC in Accounting with relevant experience.
• Minimum five (5) years of relevant experience in a similar role.
• Knowledge of accounting principles and practices in an IFRS environment.
• Very good knowledge of MS Office suite (Excel), QuickBooks or other cloud-based accounting software, and credit and collection tools.
• Strong phone manner and ability to communicate with tact and diplomacy across different organizational levels.
• Experience in reconciling accounts and excellent analytical and problem-solving skills.
• Strong leadership skills with ambition to grow into the role and take on new responsibilities.
• Ability to work on several projects simultaneously in a dynamic environment with tight deadlines and changing priorities.
• Independent with ability to work with little supervision and efficiently manage tasks and time.
• Ability to work in a multicultural environment with international colleagues and customers.
• Good communication skills, both oral and written, in English and French; other languages are a plus.

Embedded within the finance function, the Accounts Receivable Manager oversees the full cycle of AR including invoicing, collections, recording, and working capital analysis, requiring AR and credit control management experience and cross-functional collaboration. Working closely with HR, operations, and technology teams, this role advances billing quality, collection performance, and internal controls in support of organizational financial health.

Core Functions

• Achieve accounting operational objectives by contributing information and recommendations to strategic plans, implementing KPIs, resolving problems, completing audits, identifying trends, and implementing changes.
• Review policies and procedures to propose best practices for standardizing and enhancing AR billings, collections, and credit management.
• Review credit checks on all customers, establish and manage limits.
• Control and review reporting and analysis functions including MBR/QBR, weekly cashflow reporting, working capital performance, and AR and collections forecasts.
• Accomplish HR objectives by recruiting, training, coaching, counseling, and disciplining employees; communicate job expectations and review compensation.
• Lead projects to optimize the Collection Dashboard (Cforia), leverage RPA and Macros to reduce manual inputs, and improve AR and collections processes.
• Perform other AR accounting tasks including monthly and quarterly balance sheet reconciliations, collections from customers, SAB104 revenue recognition review, monthly ageing reports, credit reviews, and audit management.

Qualifications & Experience

• Bachelor's degree in Accounting with at least five (5) years of AR experience, including three (3) years in a managerial capacity.
• Strong proficiency in Microsoft Office suite, especially MS Word and Excel, and ERP systems such as SAP.
• Excellent written and verbal communication skills.
• Meticulous and able to work independently.
• Good team player and leader with willingness to learn.
• Ability to partner effectively with cross-functional teams to achieve desired results.
• Collaborative and positive attitude with desire to work in a demanding, fast-paced, and dynamic environment.

Reporting to senior Finance leadership, the Accounts Receivable Manager develops and monitors AR goals and KPIs across Order Management, Cash Applications, and Credit Processing while supporting both collections and month-end close activities. Partnering with Sales, Customer Service, and Execution teams, this role enables process efficiency and reporting accuracy that supports revenue collection and business growth.

Primary Duties

• Establish and monitor AR goals and KPIs including reporting to Sales and Executives, and develop and implement solutions to improve processes and efficiencies within the Order Management, Cash Applications, and Credit Processing Team.
• Support Accounts Receivable Manager in daily and monthly tasks, and assist the Collections team in their daily functions.
• Support the month-end close by providing reports such as AR and brokerage reserve, prepare monthly brokerage, and develop efficient solutions for brokerage reports.
• Collect information and create reports for monthly promotions, approve or dispute fines and fees, and run daily and weekly reports for the Collections team.
• Ensure all invoicing items in the Oracle interface tables are corrected daily, monitor Agile projects, and complete tasks as needed.
• Guide, coach, and develop skills and knowledge of Team Members, and develop and manage relationships with Sales, Customer Service, and Execution Team Members.
• Complete all month-end related tasks including weekly reconciliation, review credit applications and credit evaluations as needed, and make effective independent decisions for day-to-day issues.

Skills & Qualifications

• Seven (7) to ten (10) years of progressive AR experience including leading a team.
• Knowledge of commonly-used concepts, best practices, and procedures within Accounts Receivables.
• Previous management experience required.
• Strong problem-solving and critical thinking skills.
• Highly organized, detail-oriented, and able to independently manage changing priorities while meeting deadlines.
• Customer-focused with strong written and verbal communication skills.

Sitting at the intersection of accounts receivable operations and healthcare compliance, the Accounts Receivable Manager leads claiming, processing, and collection of funds owed to Hearing Australia while managing the Hearing Service Voucher Contract and credit control KPIs. Operating across accounting, network, and compliance teams during a new system implementation, this role strengthens revenue capture and internal controls for a specialist healthcare services provider.

Duties

• Implement credit control practices to ensure all invoices are issued under the credit policy, and maintain good internal control practices for refund request processing.
• Perform on-time debt collection, prepare monthly credit notes and doubtful debts provision, and complete monthly reconciliations within set reporting deadlines.
• Manage the Hearing Service Voucher Contract and contribute to maximising revenue, profitability, and cashflows through timely invoicing and following up manual claims.
• Provide AR strategies and guidance to the network, develop and report credit control KPIs, and assist hearing centres in developing controls and tools to manage revenues and cash flows.
• Ensure help desk enquiries and annual maintenance program queries are addressed in a timely manner in accordance with agreed deadlines.
• Ensure team goals are aligned to organisational goals and foster a positive risk and compliance culture.
• Partner with accounting and reporting teams.

Experience & Qualifications

• Formal accounting qualifications preferred; excellent knowledge of accounting required.
• Approximately four (4) years of experience leading Accounts Receivable functions in mid to large organisations.
• Excellent knowledge of the Office of Hearing Services (OHS) Voucher program including program rules, claiming process, and processing of rejections and recoveries.
• Working knowledge of all other government-funded hearing-related programs.
• Knowledge and experience with ERP systems in mid to large organisations, particularly Microsoft Dynamics (FINOPS and CE).
• Medium to advanced skills in Microsoft Office, with special focus on MS Excel.
• Excellent administrator with a good eye for detail.

A key member of the Finance team, the Accounts Receivable Manager delivers timely and accurate invoicing, cash application, and collections while maintaining SOX-compliant customer master data and month-end close support. Collaborating across Finance managers and department heads, this role enables consistent billing quality and working capital performance within a publicly-held manufacturing environment.

Functions

• Manage all aspects of the Accounts Receivable function, including assuring timely and accurate invoicing and cash application.
• Ensure the company's standard invoice template is in place for all customers, and make recommendations to improve quality of invoicing and collection procedures.
• Report weekly on invoices issued, aging, cash receipts, and credits issued.
• Manage collection activities including sending follow-up inquiries, negotiating with past-due accounts, and referring accounts to collection agencies as needed.
• Continuously review procedures to improve efficiency, and monitor and report on deviations from credit standards.
• Reconcile the AR ledger to ensure all payments are accurately posted, and work closely with Finance managers to support month-end close.
• Follow proper maintenance of customer master data as set forth by SOX controls, and develop and maintain standard processes and systems in adherence with company policies.

Education & Experience

• Bachelor's Degree, preferably in Accounting, Finance, or Business Administration.
• Five (5) or more years of experience in accounts receivable or a related field.
• Two (2) or more years of supervisory experience.
• Good understanding of accounting fundamentals.
• Working knowledge of MS Word and proficiency in Excel; experience with a publicly-held manufacturing company and SOX experience are a plus.
• Ability to interact with team members and customers in a professional manner.
• Hands-on, hard-working, and detail-oriented.

Accurate receivables management and healthy client cash flow depend on the Accounts Receivable Manager, who monitors the full AR portfolio, recommends accounts for third-party collection, and develops credit approval processes using accounting and credit knowledge. Based within a project-oriented finance environment, this role serves as the primary resource for Team Leaders and Admins on past-due resolution, write-offs, and retainer tracking.

Accountabilities

• Develop and maintain a tracking system to monitor the AR portfolio, and maintain conversant awareness of client balances and past-due amounts by client, team, and project.
• Develop and maintain working relationships with key client staff, and identify and notify Team Leaders when projects require suspension of work for non-payment.
• Recommend accounts for third-party collection or lien filing, and make collection calls on past-due invoices for sensitive projects or clients.
• Provide coaching and guidance to Team Admins and/or Project Accountants, and develop and implement a credit approval flowchart/checklist.
• Analyze and identify client or team trends, update daily cash receipts balance, and generate ad hoc reports as requested.
• Identify, investigate, and process AR adjustments and write-offs, and track retainer balances and investigate unapplied payments.

Requirements

• Associate's Degree or minimum three (3) years of relevant experience in Accounting, Finance, or a related field.
• Proficient knowledge of accounts receivable and credit principles, regulations, and best practices.
• Proficient in MS Office Suite, specifically MS Excel; knowledgeable of financial and/or ERP systems, Deltek Vision and/or Vantagepoint preferred.
• Attention to detail with professional demeanor including client relations, reasoned judgement, and diplomacy skills.
• Strong problem-solving skills and ability to give and follow written and oral instructions.
• Flexible, adaptive, and collaborative with ability to prioritize and work effectively under time constraints.

As the Accounts Receivable Manager, this role shapes daily AR operations by coordinating work distribution, enforcing billing and collection policies, and maintaining standard operating procedures that ensure processing stability and compliance. The finance team relies on this work to sustain audit readiness, manage delinquent accounts, and deliver timely senior management reporting on aging and bad debt risks.

Strategic Responsibilities

• Establish and enforce proper billing and collection policies.
• Oversee, streamline, and automate AR billing processes, and manage daily billing and collection operations with a focus on ensuring timely billing.
• Manage the delinquent account collection process.
• Review monthly reports and reconciliations prepared within the department, and perform analysis of customer aging and bad debt assessments.
• Prepare and review monthly with senior management an AR package detailing customer aging, bad debt risks, collection issues, and collections vs. forecast.
• Support internal and external auditors, and maintain customer master data.

Position Requirements

• Bachelor's or Associate's degree in Accounting or Finance-related field highly desired.
• Five (5) or more years of progressive AR experience including leading a team.
• Expertise in all commonly used concepts, best practices, and procedures within Accounts Receivables.
• Advanced Excel skills including pivot tables and macros required.
• Strong problem-solving and critical thinking skills.

Accounts Receivable Manager builds and enforces standard operating procedures for full-cycle past-due AR balances, including research, root cause analysis, and stakeholder reporting, within a BPO/Shared Services environment spanning the EMEA region. The work directly supports Global Finance Operations by managing direct reports, resolving escalated discrepancies, and championing compliance and quality across internal and external customer interactions.

What You'll Do

• Manage direct reports and internal/external stakeholders, and assist in resolving escalated discrepancies for timely and accurate resolution.
• Manage internal and external work-related inquiries, and maintain customer relationships by responding timely and accurately to both internal and external questions.
• Create and implement standard operating procedures, quality guidelines, and process workflows.
• Collaborate with the Global Finance Operations team and internal business partners in the EMEA region.
• Lead and participate in operational excellence activities, and analyze processes to recommend improvements and manage quality and internal controls indicators.
• Champion compliance and quality within the team.

Knowledge Skills & Abilities

• Accounting, Finance, or Business degree with minimum five (5) years of experience in the BPO/Shared Services industry in a supervisory or assistant supervisory role.
• Strong AR/collections background with strong analytical skills.
• Proficient in MS Word and Excel, particularly in creating pivot table summaries.
• Strong customer focus and work ethic based on a desire to exceed expectations.
• Ability to work as a team player in a fast-paced dynamic environment.
• Strong interpersonal skills including written and oral communication skills.

The Accounts Receivable Manager leads day-to-day customer invoicing, bank reconciliation, revenue reconciliations, and credit control for a team while driving a targeted 10% time saving through continuous process improvement. Reporting within the finance function and accountable to all relevant stakeholders, this role builds and refines AR policies, ticketing system workflows, and KPI reporting that reduce operational risk and increase team efficiency.

Role Responsibilities

Supervise the Accounts Receivable team delivering day-to-day customer invoicing, bank reconciliation, revenue and banking reconciliations, and credit control.

Maintain accountability for all policies, procedures, and work instructions in the Company Management System and SharePoint.

Drive continuous improvement with a targeted 10% time saving in the current financial year.

Assess the existing sales and revenue process, identify gaps in the control framework, and target improvements to refine process and remove risk.

Remap the new ticketing system process and update policies, procedures, and work instructions accordingly, ensuring process awareness in the team.

Drive internal KPIs including timely reporting with all relevant stakeholders.

Background & Experience

Strong leadership with a proven ability to develop teams, and strong organisational skills with planning flexibility in a fast-moving environment.

Strong attention to detail with a continuous improvement focus and desire to challenge the usual approach to drive improvement and automation.

Customer focus with the ability to understand and deliver financial data meeting both internal and external customer needs efficiently.

Strong numerical and analytical skills.

Excellent communication skills and ability to work as part of a team.

Reporting within the finance department, the AR Manager implements debt collection policies, monitors invoicing and payment collection processes, and trains staff while serving as the primary point of contact for customer non-payment negotiations. Partnering with department leadership and external parties, this role enables timely revenue recovery and compliance with legislative debt collection requirements.

Day-to-Day Responsibilities

• Implement debt collection policies and regulations of the company, and set deadlines for invoicing and payment collection.
• Monitor the invoicing and money collection processes, and ensure timely collection of payments.
• Negotiate with customers in cases of non-payment, and prepare monthly feedback reports on payment collections.
• Keep records of invoices, deposits, and all correspondence regarding payment collection.
• Train and mentor staff members in the department.

Professional Experience

• Bachelor's degree in Accounting or Finance.
• Two (2) or more years of experience as an Accounts Receivable Manager or Supervisor.
• Experience with accounting software such as QuickBooks and General Ledger, and advanced knowledge of Microsoft Excel.
• Good verbal and written communication skills, excellent analytical skills, and excellent report writing skills.
• Strong time and people management skills with the ability to work accurately and independently.
• Remaining informed of any legislative and procedural training regarding debt collection.

Embedded within a high-volume finance operation, the Accounts Receivables Manager monitors invoice processing and reconciliation, applies operational judgment to determine correct billing treatment, and audits receivable reports against the general ledger. Working closely with cross-functional teams, this role advances cash collection accuracy and bad debt management with a focus on CECL compliance and process integrity.

Scope of Work

• Monitor processing of invoices, organize records of invoices, bills, and deposits.
• Responsible for high-volume billing and reconciliation, and work cross-functionally to ensure invoices are generated completely and accurately.
• Apply strong operational experience to determine when to issue invoice/credit memo vs. journal entry, and ensure high-quality invoicing and collection procedures that comply with the law.
• Collect payments from clients on behalf of the company.
• Audit and trace receivable reports to the general ledger, calculate receivable report totals, investigate reconciling items, review cash receipts, assess bad debt write-offs, and review credit memos.

Minimum Qualifications

• Five (5) years of manager experience with CECL experience.
• Strong analytical mindset and strong attention to detail required.
• Working knowledge of Excel; NetSuite preferred.
• Ability to handle multiple priorities and deliver work accurately and on time.
• Self-driven and detail-oriented with a focus on process accuracy.

Reporting within a property finance team, the Accounts Receivable Manager maintains the full sales ledger from tenant onboarding and monthly charge invoicing through to arrears recovery and deposit compliance. Partnering with tenants and internal stakeholders, this role enables accurate rental revenue capture and effective credit control across a high-volume portfolio of tenant ledgers.

Key Deliverables

• Maintain the sales ledger from onboarding new tenants and raising monthly charges through to debt collection.
• Onboard new tenants into the accounting system, and raise monthly rental charge invoices in accordance with tenant ASTs.
• Ensure tenant deposits are recorded in line with Deposit Protection Scheme policies.
• Review monthly reporting and compare to the general ledger, and develop an effective arrears reporting process.
• Liaise with debtors on arrears recovery.

Technical Qualifications

• Exceptional knowledge of both the Sales Ledger and Credit Control processes.
• Experience with a property management system and an understanding of commercial real estate.
• Good knowledge of Excel for reporting purposes.
• Ability to manage a high number of tenant ledgers.
• Polite and professional interaction with tenants is a must.

The Accounts Receivable Manager coordinates invoice creation and client contract review, oversees the billing system, and develops data-gathering processes that ensure customers are accurately billed in accordance with contract language. Operating within a billing and revenue function and collaborating with internal departments and client-facing teams, this role enables accurate, timely revenue recognition and supports the company's financial close.

Areas of Ownership

• Oversee invoice creation and customer contract process to ensure accurate invoices are created based on contract language.
• Implement and oversee the billing system, and track customer discounts.
• Submit invoices through client portals, and review reporting requirements for various customers and brands.
• Develop processes to gather appropriate data more efficiently.
• Ensure accurate and timely delivery of invoices and maintain complete records of billing activity.

Education & Experience

• Bachelor's Degree in Accounting or a related field.
• Five (5) years of professional experience in a Billing/Revenue role.
• Experience managing employees required; experience implementing a billing system and in ASC 606 preferred.
• Highly proficient in Excel; experience using Salesforce preferred.
• Strong attention to detail and ability to manage multiple priorities effectively.

As the Accounts Receivable Manager, this role posts monthly function revenue, manages ageing reports and general ledger reconciliations, and handles student and parent fee enquiries within an education environment. The finance team relies on this work to ensure overdue student fees are recovered on time and that all payment records are accurate and compliant.

Operational Focus

• Prepare and post monthly function revenue accurately and in a timely manner.
• Ensure all debt is collected on time and collect overdue student fees.
• Responsible for monthly ageing report and all related general ledger reconciliations.
• Accurately record all monies accepted using receipts and the receipt logbook.
• Handle all student and parent enquiries in relation to tuition and accommodation fees.

Experience & Qualifications

• Strong experience in an AR role spanning at least five (5) years.
• Experience leading a team.
• Forward-thinking skills in MS Excel.
• Exceptional attention to detail and excellent time management skills.
• Ability to work accurately and independently in a fast-paced environment.

The Accounts Receivable Manager leads the build-out of new AR Accountant and Cash Allocation Analyst teams within the Finance Services Center, driving centralization, automation, and harmonization of AR processes across a multinational shared services environment. Collaborating with the worldwide Shared Services group and serving as the key contact for internal and external auditors, this role delivers SOX-compliant month-end close and continuous process enhancement supporting IQVIA's global finance operations.

Leadership Responsibilities

• Manage the creation of new teams of AR Accountants and/or Cash Allocation Analysts, and coordinate and manage team leads directly.
• Drive proactive management of AR centralization projects in the Finance Services Center, including harmonization and automation of related processes.
• Coordinate training and development of team leads and team members, and track and manage department performance through relevant KPIs.
• Support and manage continuous enhancement of AR processes including Billing and Revenue Recognition, Cash Allocation, and related AR Posting activities.
• Manage smooth processing of all AR month-end-closing activities including reconciliations in Blackline.
• Coordinate all support needed during internal and external audits, and serve as the key contact for auditors.
• Ensure operational compliance with company policies, internal control frameworks, and SOX controls.
• Support the respective director in all projects, transitions, and strategic and operational tasks, and work closely with the worldwide Shared Services group.

Qualifications & Experience

• University education with a minimum Bachelor's degree and a relevant business, finance, or accounting qualification.
• Minimum five (5) years of experience in accounts receivable, and minimum two (2) years of managerial experience.
• Experience in a shared service and multinational environment.
• Experience on Oracle, SAP, and/or PeopleSoft is an advantage.
• Excellent verbal and written communication skills in English.
• Strong results orientation, self-driven personality with an analytical approach, and readiness to work independently.
• Ability to manage, lead, influence, and motivate others within a multi-level structure of direct and indirect reports.
• Excellent time management skills with a very strong customer-focused approach.

The Accounts Receivable Manager oversees the Americas AR team across the full order-to-cash cycle, covering credit evaluation, deductions management, cash application, and month-end close for a globally scaling consumer electronics company. Working closely with Sales, Revenue, FP&A, and IT teams, this role produces SOX-compliant AR operations and drives worldwide process standardization that enables Sonos to sustain its growth trajectory.

Ownership Areas

• Lead the Americas AR team to ensure efficient, timely, and accurate daily AR operations including credit evaluation, order hold management, invoicing, deductions management, returns, refunds, cash application, write-offs, and month-end close duties.
• Hire, lead, train, mentor, and develop a high-performing AR team.
• Investigate and resolve billing, payment, cash applications, reconciliation, and system-related issues through collaboration with cross-functional teams.
• Ensure compliance with SOX controls and accounting policies by maintaining systems, processes, and data, and manage audit requests from internal and external auditors.
• Develop and drive key KPIs and other measures of success, and provide AR-related commentary for internal and external financial reporting.
• Drive consistency and efficiency in worldwide transactional processes, identify and implement process improvements and global standardization, and support the worldwide ERP implementation.
• Develop and periodically update standard operating procedures.

Skills & Qualifications

• BS/BA degree required, preferably in Accounting, Finance, or Business.
• Two (2) to three (3) years of prior experience as an AR Supervisor or Manager, including managing a team.
• Understanding of billing, credit card processing, returns, refunds, cash application, deduction management, and credit and collections in a high-volume environment.
• Familiarity with SOX internal controls and operating in a public company environment; basic knowledge of GAAP.
• Proficient in an ERP system (e.g., Great Plains, SAP) and Excel; familiarity with Google Suite and database systems.
• Strong analytical, problem-solving, and organization skills; ERP implementation experience, preferably SAP, preferred.
• Broad and global mindset with the ability to work and communicate effectively in a diverse environment.

The Accounts Receivable Manager produces accurate contract-compliant invoices, oversees customer billing and cash receipts, and conducts credit checks to ensure timely collection of monies due across Casepoint's government, legal, and corporate client base. Working with all personnel and reporting to finance management, this role enables clean audit outcomes and sustainable cash flow for a high-growth cloud eDiscovery platform.

Executive Functions

• Oversee customer billing and cash receipts processing, and ensure proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection and dispute resolution matters.
• Support management by providing timely and accurate payment and account standing information.
• Assure timely collection of monies due, timely and accurate invoicing, and that the company's standard invoice template is in place for every customer.
• Conduct credit checks on all customers, establish and manage limits.
• Make recommendations to improve quality of invoicing and collection procedures.
• Report weekly on invoicing totals, aging totals, cash receipts, and invoice adjustments.

Technical Qualifications

• BA/BS Degree in Finance/Accounting or a commensurate level of directly related experience.
• Minimum three (3) years of experience in Accounts Receivable Management.
• Extensive knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities.
• High degree of proficiency with Microsoft Office, especially Excel; knowledge of QuickBooks is a plus.
• Well-developed analytical and problem-solving skills.
• Highly organized with the ability to manage multiple priorities and deliver assignments on time.
• Excellent listening, written, and verbal communication skills; high degree of integrity including ability to handle sensitive or confidential information.
• Hands-on, self-starting, disciplined, and detail-oriented with the ability to work independently in a high-volume environment.

The Accounts Receivable Manager refines end-to-end accounts payable processes, leads a diverse onshore, offshore, and outsourced team, and drives BPI improvements that deliver measurable process savings across EMEA. Operating within a COE structure and supporting the COE Leader, this role strengthens statutory compliance, SOX controls, and cross-functional relationships that enable a high-performing, standardized finance operation.

Strategic Initiatives

• Lead the end-to-end accounts payable process, including approval of new vendors, timely and accurate processing of invoices, and execution of payments.
• Assist the business and external parties in the resolution of all AP-related day-to-day issues.
• Develop strong working relationships with teams across EMEA and ensure compliance with statutory requirements.
• Ensure financial transactions are recorded in compliance with corporate policies, support all audit-related activities, and execute and monitor SOX compliance controls and documentation.
• Drive business process improvement by identifying and implementing actions that result in more efficient and streamlined processes.
• Lead a diverse team including onshore, offshore, and outsourced members.

Job Functions

• Six (6) to eight (8) years of accounts payable experience, including supervisory experience.
• Experience working in a multi-location (virtual) environment; experience working with an outsource provider highly preferred.
• Experience driving process standardization and improvement; uses creativity to optimize processes.
• Understands the value of data and uses it to support recommendations; builds and shares technical expertise, coaches and develops others.
• Puts client needs at the forefront of any process improvement decision.
• Communicates technical expertise in a clear manner and partners with management to solve technical challenges.

The Accounts Receivable Manager leads an offshore AR team handling high-volume eCommerce and wholesale orders, reconciling payments from platforms such as Amazon and Shopify, managing chargebacks, and overseeing credit analysis and collections escalations before Controller involvement. Serving as a resource for the Controller and Brand Operations and collaborating with supply chain, sales, and logistics, this role enables accurate AR balances and clean financial and bank audits for a multi-channel retail business.

Work Activities

• Reconcile cash receipts from eCommerce platforms and payment portals (Amazon, Shopify, PayPal, Stripe, etc.) against outstanding eCommerce sales orders and customer invoices.
• Participate in day-to-day accounting functions including invoicing, collecting prepayments, cash application, and responding to customer and sales representative inquiries; coordinate with brand operations and logistics to ship orders consistent with term limits.
• Produce and manage all AR-related Finance reporting and audit requests, and evaluate and set credit terms for new or existing accounts.
• Review eCommerce and wholesale chargeback/credit issues, code chargebacks, and follow up with customer service, supply chain, sales, and customers.
• Run AR aging reports, resolve past-due issues, and monitor customer accounts for non-payment, chargebacks, delayed payments, and other irregularities.
• Train new AR staff, manage and lead team members, escalate issues where necessary, and make recommendations for improvement.
• Work with the Finance team on projects, ad hoc reports, monthly AR reports, and provide support to the Accounting team for financial close.

Performance Expectations

• College graduate with a Finance and/or Accounting major.
• Previous Accounting and/or Finance experience with strong financial and general ledger accounting knowledge.
• Experience working in the Amazon ecosystem, Shopify, or other eCommerce platforms; experience with NetSuite and SPS Commerce.
• Highly proficient in Microsoft Excel; highly organized, detail-oriented, and strong follow-through skills.
• Strong relational and analytical skills, ability to multi-task, and entrepreneurial mindset.
• Excellent oral and written communication skills; self-starter with a strong sense of urgency and positive attitude.

The Accounts Receivable Manager oversees daily AP, AR, and Collections operations for a Division Finance department, training staff, setting priorities, and managing month-end and year-end close activities within an Oracle-based environment. Collaborating with corporate finance teams and cross-functional vendors and clients, this role runs a productive, well-controlled finance group that supports accurate expense processing, invoicing compliance, and timely reporting for the broader organization.

Key Responsibilities

• Oversee and supervise daily activities, set priorities for employees, and monitor daily performance of the finance department.
• Ensure invoices are processed following internal controls, and reform and execute operations and processes as necessary.
• Assist in preparing month-end accruals, process invoices, and create invoicing procedures for complex and exclusive accounts.
• Provide training on expenses and invoice processes to new employees and suppliers; serve as superuser for expenses and procurement.
• Approve employee expense reports, resolve outstanding credit card transactions, and coordinate with terminated employees to clear balances prior to exit.
• Ensure business travel and entertainment expenses are coded correctly and consistent with company travel policy.
• Review weekly reports to ensure timely invoicing, and prepare and analyze month-end financial reports including revenue summaries, utilization, and coding reconciliations.
• Resolve AP and AR issues, provide customer service for vendors and clients, and create an efficient network for distributing payments and invoicing clients.
• Manage month-end and year-end closing, perform testing of finance system enhancements, and establish goals and conduct performance reviews.

Education & Experience

• Bachelor's degree in Finance, Accounting, or a related discipline required.
• Minimum seven (7) years of US finance-related experience; three (3) or more years of supervisory experience preferred.
• Intermediate proficiency for performing pay calculations and preparing budgets required; advanced reasoning skills required.
• Advanced user level proficiency in Oracle required; proficiency in MS Office (Word, Excel, PowerPoint) required.
• Advanced English language skills required.
• Strong verbal and written communication, interpersonal, and organizational skills; highly focused attention to detail required.
• Strong analytical, reasoning, and problem-solving skills; ability to prioritize and execute tasks in a high-pressure environment required.
• Ability to work with confidential information, adjust to diverse ideas and tactics, and motivate the team required.

The Accounts Receivable Manager executes all AR accounting activities for a food industry operation, leading a team through invoice processing, collections, credit checks, and compliance with import and export licensing requirements. Reporting to the Corporate Controller and collaborating across the organization in support of the company's Mission, Vision, and Values, this role strengthens cash flow, budget compliance, and team talent development within the fresh produce sector.

Core Responsibilities

• Lead the AR team in executing all AR accounting activities, setting priorities, assigning tasks, and training staff for success.
• Complete performance reviews for the AR team, provide actionable feedback, and develop individual development plans with goals and expectations for success.
• Monitor processing of invoices, ensure timely collection of payments, and conduct credit checks, negotiate with clients, and manage non-payment cases.
• Prepare monthly, quarterly, annual, and ad hoc forecasting reports, and organize records of invoices, bills, and deposits.
• Ensure high-quality invoicing and collections procedures that comply with applicable regulations, and support Corporate Controller with financials, JEs, reports, and presentation preparation.
• Maintain import and export licenses and track renewals, manage costs to ensure budget compliance, and stay updated on industry and legislative changes.

Qualifications & Experience

• BA in Accounting, agriculture business, or equivalent degree from an accredited institution, or equivalent years of experience.
• Five (5) or more years of AR Manager experience working in the food industry, preferably fresh produce; four (4) or more years of salaried management experience leading an AR department.
• Tech-savvy with proficiency in Microsoft Office applications and advanced formulas in MS Excel.
• Excellent verbal, written, and presentation skills; excellent organizational skills and diligence.
• Strong analytical and problem-solving skills, ability to work through conflict, and fact-based decision-making ability.
• Independent with a strong ability to multi-task in a fast-paced environment; driven and takes initiative in self-development.

Embedded within a Finance and Operations team, the Accounts Receivable Manager oversees all US AR processes including aging management, collections, billings, and cash receipts while refining receivables workflows for scalability and business insight. Working closely with Sales, Sales Operations, and Finance counterparts and collaborating with external auditors, this role advances the accuracy and efficiency of AR operations that underpin the company's financial reporting and growth.

Day-to-Day Responsibilities

• Oversee AR function to ensure accurate and timely management of AR aging including collections, billings, and cash receipts while adhering to collection guidelines.
• Maintain systems and controls that verify the integrity of AR systems, processes, and data.
• Work autonomously and collaborate with stakeholders to identify, communicate, and execute changes to improve efficiency of US AR processes.
• Create and refine receivables processes to ensure scalability and provide business insights, and ensure all documentation including invoices, vendor forms, and customer portals are complete.
• Partner with the Sales team on routine and complex customer requests, and work closely with cross-functional counterparts in Sales, Sales Operations, and Finance teams.
• Manage month-end closing responsibilities inclusive of provision for doubtful debts, and handle cash forecasting and weekly/monthly debtor reports.
• Assist with half-year and annual reporting working closely with external auditors, and compile a variety of ad hoc reports.

Skills & Qualifications

• Bachelor's Degree in Accounting, Finance, or another Business field, or requisite experience.
• Minimum three (3) years of experience in Accounts Receivable or a similar accounting role.
• Experience working with generally accepted accounting principles (GAAP) and accounting software.
• Well-developed skills with billing and financial systems; Zuora and Salesforce preferred.
• Intermediate to advanced Excel skills.
• Good communication skills for engaging with both internal and external stakeholders.
• Strong analytical and problem-solving skills; good planning and organizational skills to balance and prioritize work.
• Keen attention to detail, drive to continually improve processes, and top-notch customer service.

Reporting within a US-wide finance structure, the Accounts Receivable Manager designs and enforces billing and collection policies, negotiates past-due payment terms, and selects third-party collection agencies to reduce delinquency and maintain AR DSO. Partnering with department heads and sales teams, this role strengthens working capital by delivering analytical trend reporting and collection metrics that guide senior management decisions.

Delivery Expectations

• Research, develop, and implement collection procedures that reduce delinquency of outstanding accounts, and maintain a working knowledge of current credit and collection legal requirements.
• Implement processes and policies to ensure accurate invoicing, and design processes to contact customers with outstanding accounts based on account delinquency to recover past-due payments.
• Monitor and negotiate payment of past-due accounts, establish procedures for final demand of payment, and research and select outside credit collection agencies when internal controls are exhausted.
• Approve or reject service requests based on credibility and potential revenue losses, and negotiate payment terms with customers on past-due accounts.
• Work closely with department heads and sales to ensure timely issuance of invoices, subsequent collection, credit memo issuance, and maintenance of AR subledgers and aging.
• Monitor aging, audit and reconcile outstanding balances, and provide management with reporting and analytical trend analysis with established metrics on collection outcomes.

Education & Experience

• Bachelor's degree in Business Administration, Accounting, or a related field.
• Three (3) to five (5) years of previous experience in a related area as an individual contributor.
• Highly proficient in NetSuite, Microsoft Office, EDI, databases, and credit and collection systems.
• Outstanding written and oral communication skills; organizational and leadership skills.
• Analytical mindset with a keen eye for detail and good math skills.

The Accounts Receivable Manager guides a team of two AR professionals to deliver timely, accurate billing and collections for Wilshire's clients, managing contracts, invoicing, payment records, and irregularity resolution across multiple entities and currencies. Working closely with accounts payable, cross-functional Wilshire teams, and external auditors, this role creates the conditions for clean monthly close and reliable revenue reporting.

Job Functions

• Lead a team of two (2) AR professionals to achieve agreed deadlines and objectives.
• Generate bills and invoices specific to customer accounts, read and manage billing information from multiple sources, and review contracts to ensure customers are properly set up and invoiced.
• Deliver invoices to clients via digital and traditional mail services, and respond to invoicing queries in a timely and effective manner.
• Maintain precise records of all incoming payments, contact clients to ensure payment of outstanding invoices, and reconcile irregularities in receipts.
• Work collaboratively with accounts payable and other accounting staff to ensure accuracy in finances.
• Generate and deliver reports to various departments, actively investigate and resolve irregularities in incoming and outgoing payments, and assist with the monthly close and external audits.

Required Qualifications

• Seven (7) or more years of accounts receivable experience, and three (3) or more years of experience managing a team.
• Experience in NetSuite Accounting software; Sales Order experience preferred.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Ability to work with multiple entities and currencies.
• Strong verbal and written communication skills, organized, thorough, and detail-oriented.
• Independent, hardworking, results-oriented, and able to work well with different personality types across functions and global geographies.

The Accounts Receivable Manager manages the full customer portfolio and credit control function, submitting credit term recommendations, preparing doubtful debt provisions, and minimising DSO in alignment with Commercial Department and company management objectives. Collaborating with commercial and finance teams and drawing on knowledge of trade financing instruments and international accounting norms, this role crafts the credit and receivables framework that protects company revenue and cash flow.

Key Responsibilities

• Organize and manage credit control and accounts receivables within the company.
• Provide expert support to the Commercial Department on all AR and credit control-related customer operations.
• Submit credit term recommendations for each client to the Commercial Department and Company Management, and prepare and approve credit applications.
• Manage the customer portfolio including building relationships, following up on overdue accounts, and posting payments and credits.
• Aim at minimising DSO and achieving defined goals in alignment with the Company's Management and Commercial Department.
• Prepare forecasts and actual provision for doubtful debts, and complete variance analysis.

Qualifications & Experience

• Bachelor's Degree in Accounting, Finance, or Business.
• At least one (1) to three (3) years of experience in a Credit Analyst/Manager role and at least three (3) to five (5) years as an Accounts Receivable collector.
• Knowledge of legislation, normative documents, international standards, taxation, and accounting norms related to credit control.
• Steady knowledge of general credit control procedures and processes; knowledge of trade financing instruments and commercial receivables insurance.
• Finance analysis and credit risks assessment knowledge; skills in accounting operations related to AR and credit control.
• Experience in SAP; confident PC and MS Office user.
• Self-organised, punctual, attentive, accurate with data, and able to manage a heavy workload.

The Accounts Receivable Manager manages the end-to-end AR function, reporting key metrics to the department, interfacing with external auditors during the annual financial statement audit, and collaborating with the AP Manager on cross-functional dependencies. Reporting to the Controller and supporting future accounting system changes, this role strengthens financial accuracy and AR process scalability for a growing organization.

Core Functions

• Lead and own the accounts receivable function and ensure that all stated AR goals are met.
• Interface with key vendors and department leaders to ensure a successful working relationship with business partners, and collaborate with the AP Manager on cross-functional dependencies.
• Develop, improve, and manage new AR processes as the company grows and evolves, and report key AR metrics to the department and organisation.
• Participate as a key contributor in future accounting system changes, and interface with external auditors during the annual financial statement audit.
• Perform other duties as required and directed by the Controller.

Qualifications & Experience

• Minimum three (3) years of experience in a financial/accounting role; CPA license preferred.
• Experience in advanced account reconciliation; QuickBooks experience preferred.
• Proficient in creating and maintaining Excel spreadsheets.
• Excellent ability to work independently and lead projects through to completion.
• High attention to detail, flexibility, and strong written and verbal communication skills.
• Ability to meet deadlines including month-end close timeline schedules.

The Accounts Receivable Manager supports a finance digital transformation project within the Financial Operations team at ACCA, providing SME expertise to ensure new systems and processes for product building, discounting, and flexible payments maintain key financial controls. Working alongside the AR Manager and supporting the Financial Operations Manager and Director of Finance, this role advances transformational change that makes AR operations more efficient, effective, and future-ready.

Primary Duties

• Work alongside the Accounts Receivable Manager within the Financial Operations team to gain knowledge of ACCA operations, then predominantly support the digital transformation project.
• Provide SME support to the finance digital transformation project, ensuring transformation of current systems and processes through product building, discounting, and flexible payments, while maintaining positive customer experience and key financial controls.
• Support the development and build of new systems and processes to ensure the AR process is efficient and effective.
• Work alongside the AR Manager to ensure accurate and timely workflow of AR processes.
• Support the Financial Operations Manager and Director of Finance in achieving the directorate's strategic outcomes and measures.

Knowledge Skills & Abilities

• Demonstrated strong Accounts Receivable Manager skills and experience.
• Ability to work within a fast-paced and challenging project environment, working under pressure to meet tight deadlines.
• Ability to identify and implement opportunities for transformational change within Accounts Receivable.
• Ability to identify best practice processes and challenge existing ways of working to achieve transformational objectives.
• Ability to represent the voice of the AR team in project discussions and decisions to ensure new processes and ways of working are achievable.

The Accounts Receivable Manager oversees global AR transactions including invoicing, cash applications, discrepancy management, collections, and account reconciliation while managing a group of ten or more employees across a shared service environment. The work directly supports full-cycle receivables performance and international operational consistency, requiring up to 25% global travel to coordinate with counterparts across regions.

Scope of Work

• Supervise, coach, and train the AR team, and enforce company policies and procedures.
• Ensure timely collection of payments and track daily accounts receivable activities.
• Research data for potential risks and provide variance analysis feedback.
• Manage weekly reconciliations and counterpart with cross-functional teams.
• Assist with ad hoc requests.

Required Qualifications

• Ten (10) or more years of progressive experience in accounts receivable processing.
• Five (5) or more years managing a group of ten (10) or more employees.
• Shared service environment preferred; MS Dynamics a plus.
• Strong analytical and problem-solving skills.
• International experience a plus; up to 25% global travel required.

The Accounts Receivable Manager monitors invoice and purchase order processing, maintains accurate financial and vendor records, and prepares forecasting reports that drive department reporting improvements. Collaborating with vendors and internal teams and building vendor relationships that ensure proper service delivery, this role runs a precise, well-organized payables and receivables operation that supports the company's financial accuracy.

Activities

• Monitor processing of invoices including invoice entry, reconciliations, variance resolution, and all discrepancies.
• Monitor processing of purchase orders, and build relationships with vendors to ensure proper service is provided.
• Maintain accurate and complete financial and vendor records, and handle expense processing and reimbursements.
• Prepare weekly, monthly, quarterly, and annual forecasting reports, and drive department process improvements for reporting purposes.
• Resolve discrepancies and ensure accuracy across all financial records and vendor transactions.

Qualifications & Experience

• BA in Accounting required.
• Two (2) or more years of hands-on experience working in Accounts Payable.
• Proficiency with Excel, PowerPoint, Google Docs, and Google Sheets.
• Able to handle multiple projects and tasks and adjust quickly; punctual and self-driven.
• Fluent in written and spoken English.