AR CLERK JOB DESCRIPTION

An AR Clerk who misses a payment application window or lets unapplied cash accumulate past month-end forces the accounting team into a closing scramble that distorts the general ledger. The AR Clerk is the individual who prevents that - owning daily cash receipt posting, sub-ledger reconciliation, and delinquent account follow-up within a commercial finance team. The role answers directly to an AR Manager or Senior Collector. GAAP-compliant monthly closings and clean aging reports are the visible evidence of the work being done right.

As the AR Clerk, you apply incoming payments across checks, ACH, wire, and credit card channels, reconcile the A/R sub-ledger to the general ledger, and manage collections outreach to keep aging balances current. You work within a centralized finance or accounting department, collaborating closely with Sales, Customer Service, and the broader accounting team to resolve discrepancies and support month-end close.

Career Impact: Mastery of cash application, sub-ledger reconciliation, and GAAP-based closing procedures builds the core competency that Accounts Payable Supervisors and Collections Managers are selected from.

Business Impact: Every payment you post and every delinquent account you contact directly determines whether the company's reported receivables balance reflects reality at period close.

Growth Opportunity: AR Clerk experience with ERP systems and multi-channel payment processing widens into roles such as AR Analyst, Credit Analyst, or Accounting Specialist as your portfolio complexity grows.

• Post incoming payments across check, ACH, wire, and credit card channels to correct customer accounts daily.
• Reconcile the A/R sub-ledger to the general ledger and resolve variances before month-end close.
• Prepare and distribute aging reports, identifying delinquent balances and initiating collection calls or written correspondence.
• Review and process credit memos, debit memos, write-offs, and balance adjustments within authorization limits.
• Investigate short payments, overpayments, and unapplied cash by coordinating with Customer Service and Sales.
• Set up new customer accounts, maintain credit limit records, and update customer contact information.
• Compile data for monthly closings and support annual reporting in compliance with GAAP.
• Respond to customer and internal inquiries regarding invoice status, payment application, and account balances within agreed timeframes.

• High school diploma or equivalent; Associate's degree in Accounting, Finance, or Business preferred, or equivalent work experience.
• Two or more years of accounts receivable or cash application experience, with demonstrated accuracy in high-volume posting environments.
• Solid understanding of general ledger structure, sub-ledger reconciliation, and basic GAAP requirements for revenue recording.
• Proven ability to research and resolve payment discrepancies including unapplied cash, short payments, and misapplied receipts.
• Strong data entry accuracy and numerical aptitude, including comfort operating a 10-key by touch.
• Effective written and verbal communication skills for customer-facing collections outreach and internal cross-department coordination.
• Ability to manage multiple open tasks across daily posting, monthly close, and collection follow-up without missing deadlines.

• Prior experience with a Tier 1 ERP system in an accounts receivable context, including sub-ledger posting and reporting.
• Familiarity with intercompany receivables reconciliation and journal entry preparation under SOX-compliant controls.
• Experience processing payments in multiple currencies or across shared service center environments.
• Background in collections, including account holds, credit application review, and payment plan negotiation.

• Daily cash posting completion rate, measuring the percentage of received payments applied same day.
• Unapplied cash balance as a percentage of total receivables, tracked weekly against a defined threshold.
• Aging bucket movement, specifically the reduction of balances over 60 days through active collection outreach.
• Month-end close contribution, measured by the number of sub-ledger variances requiring correction after the initial close run.
• Customer inquiry response time, measured in hours against the team's agreed turnaround standard.
• Typical tools: ERP platforms (commonly SAP or Oracle NetSuite); spreadsheet software (commonly Microsoft Excel)

• Base Salary Range: $38,000 to $52,000 per year depending on experience and location.
• Bonus: Discretionary annual bonus of up to 5% in most commercial finance settings.
• Equity: Not typically offered at this level.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company size.
• PTO: 10 to 15 days annually, plus standard federal holidays.
• Common Perks: Hybrid scheduling where available, tuition assistance for accounting coursework, and 401(k) with employer match.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background check completion, including verification of employment history and, where applicable, credit history, is a condition of employment for this role. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations are available to qualified individuals with disabilities upon request. Candidates must be authorized to work in the United States.

The AR Clerk owns the full A/R cash application cycle, processing billings, KCC contract proceeds, dealer transfers, and General Ledger check deposits for a dealer-facing finance operation. Working directly with division management and corporate accounts, the clerk delivers accurate daily cash balancing and timely resolution of dealer inquiries that keep account records reconciled to bank detail reports.

Key Responsibilities

• Process billings, transfers, offsets, reversals, and due date extensions efficiently and accurately.
• Process dealer transfers, including issuing invoices to receiving dealers and credits to transferring dealers.
• Process KCC contract proceeds and reversals to clear balances or make payments on dealer accounts.
• Process Used Floor Plan Requests by billing and crediting dealer accounts for used equipment daily, ensuring accurate model and serial number posting.
• Process due date changes as soon as received to prevent incorrect late fees or interest charges.
• Process Bid/Fleet credits and miscellaneous billings, including debits and credits, on the day received.
• Answer dealer questions regarding balances and payments, and assist with submitting remittances on Koars.
• Edit Daily Curtailment Report, correct reason codes, and advise supervisor of system or A/R issues.
• Process Daily Cash Balancing to ensure all cash receipts are collected, properly recorded, and reconciled to bank detail reports.
• Apply payments to correct dealer, National, or corporate accounts.
• Process General Ledger Check Deposits weekly and apply payments to correct general ledger accounts.

Required Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience in accounts receivable or a related position.
• Proficient in Microsoft Excel and Word at an intermediate to advanced level.
• Detail oriented, resourceful, and possesses good analytical skills.
• Excellent written and verbal communication skills.
• Ability to multitask, remain flexible, and accept additional responsibilities as job conditions evolve.
• Ability to interact professionally with dealers, division, and corporate management.
• Must be able to read, write, and communicate in English.

Reporting to the finance leadership team, the AR Clerk shapes the full receivables workflow by entering, posting, and reconciling batches, placing collection calls, and compiling monthly closings in compliance with GAAP for a high-volume operation processing 200+ invoices per week. Partnering with the sales and marketing department, shippers, and customers, the clerk supports organizational mission and enables timely cash flow by resolving A/R issues and maintaining the cash receipts journal.

Primary Duties

• Enter, post, and reconcile batches and maintain cash receipts journal.
• Research and resolve customer A/R issues and prepare aging reports.
• Place billing and collection calls and make arrangements for payment on delinquent accounts.
• Execute foundational accounting tasks in accordance with standard procedures, including verifying documents and codes.
• Settle bank accounts, posting and balancing financial data in various ledgers.
• Assist in setting up payment plans and contact clients to resolve payment issues.
• Provide information to the sales/marketing department, shippers, customers, and other stakeholders.
• Communicate, reinforce, and support the values, culture, and mission of the organization.
• Compile segments of monthly closings and annual reports in compliance with GAAP.

Skills & Qualifications

• AA or BS/BA degree in Accounting or related field desired.
• 2+ years of relevant experience in accounts receivable.
• Comprehensive knowledge of Accounts Receivable.
• Analytical skills in basic accounts receivable and accounting policy.
• General proficiency in Microsoft Word and Excel preferred.
• Current and relevant ERP system experience.
• Attention to detail and demonstrated ability to follow standard procedures.

Sitting at the intersection of cash management and customer credit oversight, the AR Clerk executes the full accounts receivable process including cash receipts coding, credit card and bank deposit balancing, and A/R sub-ledger reconciliation to the General Ledger in NetSuite. Operating across customer portal management, credit limit analysis, and month-end closing, the clerk enables accurate, timely revenue recording for a finance team serving customers in Canada.

Duties

• Execute the accounts receivable process including entry and coding of cash receipts.
• Complete full cycle of cash management including approval of cash receipts batch, balancing and posting of credit card and bank deposits, and reconciling the A/R sub-ledger to the General Ledger in NetSuite.
• Manage customer portals to ensure invoices are sent out in a timely manner.
• Prepare credit limit and terms analysis for new customers and monitor existing customer credit limits.
• Process credit memos, prepare bi-weekly AR analysis reporting, and assist with month-end closing.
• Assist in the ongoing review of processes and procedures to improve services.
• Perform other duties as requested.

Education & Experience

• Post-secondary education desired, preferably with accounting courses.
• Minimum 2 years of accounts receivable or accounting experience.
• Experience with a Tier 1 ERP system required; Oracle NetSuite is a considerable asset.
• Experience with G-Suite (Google Docs and Sheets) is an asset.
• Attention to detail to ensure timely and accurate recording of funds received.
• Strong verbal and written communication skills.
• Self-motivated with a positive attitude and results-oriented approach.
• Demonstrated ability to work independently and in a team environment.
• Only candidates eligible to work in Canada will be considered.

A key member of the finance team, the AR Clerk leads open balance management, payment allocation, and timely collection of customer invoices while investigating and resolving queries across a multi-national accounts receivable ledger. Collaborating across Plant Admin staff and Finance Business Partners, the clerk builds accurate customer credit records and ensures payment disputes are resolved before they delay incoming revenue.

Functions

• Allocate bank receipts against the appropriate customer account and invoice.
• Check credit worthiness of new customers and set credit limits accordingly, and create new customers on the system.
• Review aged debt balances and contact customers with overdue balances.
• Deal with queries and disputes with reference to Plant Admin staff regarding customer holds.
• Issue credit notes or pursue payment per Finance Business Partner's decision, including placing customers on hold if advised.
• Investigate mismatched items with the customer or refer to Plant Admin for resolution.

Requirements

• Accounting qualifications required.
• Previous SSC experience required; at least 6 months AP experience.
• Experience working with multiple nationalities.
• Good level of numeracy and IT skills.
• High level of customer service skills and detail orientation.
• Fluent written and spoken English and at least one other European language (French, Italian, German, or Swedish).

Embedded within the Accounting Department, the AR Clerk manages daily invoice printing, payment reconciliation, and general ledger entries while utilizing accounting software and other tools with 1:1 training provided. Working closely with various departments, the clerk resolves customer payment issues and supports the organization by ensuring all incoming payments and invoices are closed out accurately and on time.

Core Functions

• Reconcile incoming payments and ensure necessary invoices are closed out.
• Utilize all available tools to work in the most efficient manner.
• Manage daily invoice printing, posting processes, and credit card processes including charging, crediting, and reconciling payments.
• Submit invoices via customer-provided websites.
• Issue general ledger entries to transfer funds between divisions or post to specified accounts.
• Work with various departments to resolve customer payment issues.
• May be required to work in different currencies.

Qualifications & Experience

• High school diploma or Associate's degree in Accounting, Finance, or Business Studies.
• Previous accounting experience a plus; office and/or accounting experience preferred.
• Excel experience a plus.
• Excellent time management, organization, and prioritization skills.
• Ability to multitask, meet deadlines, work independently, and as a member of a team.
• Initiative to research and resolve problems and provide ideas for improving current processes.
• Strong written and oral communication skills.
• Ability to stay self-motivated, self-directed, and adapt to changing duties and priorities.
• Ability to exhibit a positive teamwork ethic and initiative within a fast-paced environment.

Accurate intercompany cash balancing across Westlake bank accounts depends on the AR Clerk, who delivers daily posting of Lockbox and Operating account receipts, journal entry creation, and reconciliation of unapplied receipts in partnership with the Credit Analyst. Based within the credit management function, the clerk ensures all company codes tie to Westlake sweeps and provides backup support for other A/R Clerks to maintain uninterrupted cash application operations.

Accountabilities

• Post cash from Lockbox and Operating account and deliver checks to Treasury for daily deposits.
• Create journal entries to make adjustments or corrections to cash accounts.
• Validate all company codes balance to Westlake sweeps.
• Work with Credit Analyst and outside customers to identify, reconcile, and apply unapplied receipts and offsetting debit/credit memos to the A/R ledger.
• Provide backup support for other A/R Clerks and bank accounts when needed.
• Perform other responsibilities as directed by Credit Management.

Experience & Qualifications

• BA/BS in Finance, Accounting, or Business preferred and/or related work experience.
• Two or more years of experience in cash applications, financial institutions, or multi-currency trade.
• SAP 4.6 or My SAP experience required.
• Proficiency with Windows-based software including Excel and Word.
• Strong verbal and written communication skills in a corporate environment.
• Ability to interact effectively with all levels of the organization.

As the AR Clerk, this role delivers accurate and timely processing of all incoming customer payments including cash, credit card, wire, ACH, and check transactions into the receivable system. The accounts receivable department relies on this work to maintain a reconciled cash receipt register and ensure customer refunds and adjustments are posted correctly on an ongoing basis.

Activities

• Ensure receivables are processed in an accurate and timely manner.
• Enter customer cash, credit card, wire, ACH, and check payments into the receivable system.
• Reconcile posted transactions and maintain the cash receipt register.
• Process customer refunds and post adjustments accordingly.
• Work on department projects as needed and perform other job-related duties as assigned.

Technical Qualifications

• Two years of experience in a cash application role with strong accurate data entry skills.
• Ability to perform timely and accurate posting of manual and electronic cash receipts, rejects, and adjustments.
• 10-key by touch.
• Intermediate to advanced knowledge in Microsoft Office.
• Good interpersonal, communication, organizational, and detail-oriented skills.

AR Clerk delivers daily cash receipt entry, A/R invoicing with email distribution, and month-end statement processing while managing customer account setup and sales tax exemption certificates across WA, ID, and SC. The work directly supports the accounting department by maintaining accurate customer records in SX.e and providing cross-functional coverage including accounts payable support and front-desk receptionist duties.

Operational Focus

• Enter daily cash receipts and process daily A/R invoicing with email delivery to customers.
• Manage A/R collections on delinquent accounts and provide updates to management.
• Process month-end A/R statements to customers.
• Set up new customers and maintain current customer contact information in SX.e for invoicing and collections.
• Manage customer sales tax exemption certificates for WA, ID, and SC.
• Provide support to accounts payable as needed, including FedEx Freight and UPS invoices.
• Perform scanning, electronic filing, and receptionist duties including answering and directing incoming calls.
• Perform other miscellaneous job-related duties as assigned.

Education & Experience

• Associate's degree in Accounting preferred (2+ year).
• Accounts receivable experience required; accounts payable knowledge preferred, training will be provided.
• Excel spreadsheet and MS Office knowledge required.
• Attention to detail and good communication skills.
• Works well with others.

The AR Clerk owns daily cash application across PRL Live Deposit, Lockbox, ACH, Wire Transfers, and Manual CC Deposits while managing Non-Term customer accounts, credit card chargebacks, and Authorize.Net discrepancies in a revenue-recording function reporting to the Senior Collector & AR Analyst. Working in coordination with Collectors and the Assistant Controller, the clerk enables accurate, real-time receivables records by reconciling end-of-day credit card reports, posting journal entries, and resolving over-term accounts.

Key Responsibilities

• Apply all cash daily including PRL Live Deposit, Lockbox, ACH, Wire Transfers, and Manual CC Deposit; write off small balance dues and credits after all cash application is applied.
• Apply all payments from Unapplied Cash Report for payments applied prior to event or invoice closing; run unapplied cash report weekly or bi-weekly for overpayments and duplicate payments to be moved to deferred.
• Manage all credit card chargebacks with Amex, Visa, and MC daily, advising Collectors of disputes; reconcile end-of-day Credit Card Report daily and post PCR batches.
• Generate and post journal entries as needed for the AR department including unauthorized deduction entries; coordinate AR Customer refund requests with Assistant Controller.
• Manage Non-Term customers daily including overseeing credit card, check, wire payments, following balance dues not collected prior to events, and handling all related Customer Service emails and calls.
• Monitor Authorize.Net for issues and discrepancies, monitor open IT tickets regarding Credit Card and Non-Term accounts, and monitor Credit Manager for over-term accounts to resolve and release.
• Add funds to postage machine as needed; print and mail statements monthly.

Background & Experience

• Associate's Degree in Business, Accounting, or Finance.
• 3 years of related Credit/Accounts Receivable experience.
• Knowledge of Microsoft Dynamics Great Plains and proficiency in Microsoft Office products.
• Ability to read, analyze, interpret, and present information clearly and concisely.
• Ability to plan, set priorities, multi-task, and work independently.
• Self-starter, proactive, and flexible.

Embedded within the Canidae Finance Team, the AR Clerk builds accurate cash receipt and deduction records by posting payments, auditing customer deductions against contract terms, and performing reconciliations between company and customer accounts. Working closely with management to escalate collection risk and support month-end close, the clerk enables compliant, audit-ready receivables and a high standard of internal and external customer service.

Role Responsibilities

• Post payments to customer accounts by applying to appropriate invoices and discount codes.
• Audit deductions against contract terms and company policy; issue credit memos following company policies and procedures.
• Perform reconciliations between company and customer records; investigate and resolve disputes and billing discrepancies in a timely manner.
• Escalate unresolved discrepancies to management using sound professional judgment.
• Identify collection risk balances and support management's collection efforts on aged receivables.
• Maintain organized, accurate records of cash receipts and deductions in compliance with company policies and procedures.
• Represent the company professionally by providing exceptional, timely customer service to internal and external customers.
• Support audit and other inquiries, maintain confidentiality, assist with month-end close and analysis, and perform other tasks as assigned.

Qualifications & Experience

• Associate's degree in Accounting preferred.
• 2–3 years of experience in Accounts Receivable or general accounting.
• Basic understanding of accounting principles.
• Knowledge of NetSuite a plus.
• Strong computer skills including solid working knowledge of Excel.
• Data entry accuracy and detail-oriented with an affinity for numbers.
• Self-motivated team player with a positive attitude, strong time management, and ability to work independently.
• Solid written and verbal communication skills; acts ethically and professionally at all times.
• Mindset of continuous process improvement and desire to embrace new solutions.

Reporting to the accounting supervisor, the AR Clerk shapes weekly payroll processing, accounting document preparation, and cash management operations for a location-level finance function that requires meeting daily, weekly, and monthly deadlines. Partnering with assigned staff members and the broader accounting team, the clerk enables accurate financial reporting by auditing records for compliance, maintaining cash books, and generating invoices for unpaid balances.

Job Functions

• Process all driver and staff payroll for the location on a weekly basis, meeting daily, weekly, and monthly deadlines.
• Produce proofs, type payrolls and other financial reports, and make routine cost distributions.
• Prepare and post accounting documents including fees, receipts, invoices, requisitions, vouchers, expense accounts, and related operating reports.
• Receive and count cash, maintain cash book or other control records, and generate invoices for collection of unpaid balances.
• File and maintain clerical records, prepare and mail bills or statements, and report pertinent information to accounting or technical operations.
• Assist in balancing accounts by running tapes and proofreading; prepare summaries of balances, cost information, or other reports as requested.
• May audit and proof accounting or other reports for clerical accuracy and compliance with departmental, county, and state procedures.

May perform secretarial functions as needed for assigned staff members.

Perform other duties as assigned.

Professional Experience

• High School Diploma or GED required.
• At least 2 years of experience in payroll as the primary function.
• At least 1 year of experience in bookkeeping, accounting, or secretarial assignments.
• Knowledge of bookkeeping theories and practices.
• Ability to perform high-volume numerical detail work with speed and accuracy; may require ability to type at least 40 words per minute with high accuracy.
• Computer literacy with ability to learn new systems quickly.
• Capability to understand and follow complex oral and written instructions of a legal or technical nature.
• Excellent oral, written, time management, and organizational skills.
• Ability to multitask in a fast-paced environment with acute attention to detail and ability to work independently or in a team.

Sitting at the intersection of accounts receivable and contract accounting, the AR Clerk leads general accounting duties including payment applications, account reconciliations, and subcontract accounting within a high-volume department at CRH Inc., a national supplier operating across 44 states and more than 1,200 locations. Operating across safety compliance, vendor relations, and daily task execution, the clerk builds a professionally maintained accounting environment that meets OSHA/MSHA standards and company policy requirements.

Day-to-Day Responsibilities

• Work in a high-volume accounting department performing accounts receivable, payment applications, and contract and subcontract accounting duties.
• Perform general accounting duties including data entry, filing, account reconciliations, and working with customers and vendors.
• Ensure a safe work environment in compliance with all safety policies, procedures, OSHA/MSHA regulations, and company policies.
• Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
• Report problems to manager and follow directions regarding daily tasks and expectations.
• Pass pre-employment drug screen, criminal background check, and a pre-employment Fit for Work physical.
• Perform other duties as assigned.

Knowledge Skills & Abilities

• Associate's Degree in Business or Accounting preferred.
• Previous accounting experience preferred; experience with automated PO systems a plus.
• Computer experience required.
• Must be a self-starter with attention to detail.
• Willingness to work in a team environment and assist co-workers or supervisors as required.
• Ability to work overtime when required; must be at least 18 years of age.
• Able to provide valid documentation for the I-9 Immigration document.
• Strictly adhere to safety requirements and procedures as outlined in the Employee Handbook.

A key member of the accounts receivable and credit function, the AR Clerk shapes cash transaction posting, deduction management, and customer relations while processing approved promotions into Vistex and attending sales meetings to review risk accounts. Collaborating across sales and internal stakeholders, the clerk secures revenue by verifying receipts, resolving discrepancies, and preparing analyses that support informed credit decisions.

Scope of Work

• Manage accounts receivable portfolio of assigned accounts.
• Process and post cash transactions and receipts; update daily cash tracking and reporting.
• Manage validation, analysis, reconciliation, and resolution of customer and sales deductions.
• Process approved sales and marketing promotions into Vistex System.
• Attend meetings with sales to review risk accounts and resolve deductions and charge-backs.
• Prepare various accounts receivable reports and analyses.
• Develop and maintain strong customer relations.
• Perform other duties as needed or required.

Position Requirements

• Two years of college or equivalent.
• 2+ years of cash receipt experience.
• Previous SAP experience a plus.
• Proficiency in MS Word, Excel, and recordkeeping.
• Detail-oriented with accurate data entry skills.
• Effective verbal and written communication skills.

Accurate cash flow for the organization depends on the AR Clerk, who delivers daily verification and posting of funds including cheques, EFT, credit cards, and auto withdrawals while processing high-volume refunds, commissions, and account discrepancy resolutions within the cash applications function. Serving as a key contact for partners and peers, the clerk maintains the accounts receivable email inbox within a 48-hour response window and backs up partner functions to ensure continuous, compliant receivables operations.

Key Deliverables

• Verify and post funds received daily including cheques, EFT, credit cards, auto withdrawals, and offsets, ensuring all cash receipts are posted accurately.
• Process write-offs, adjustments, high-volume refunds, and commissions, preparing refund and commission schedules and responding to all related inquiries in a timely manner.
• Coordinate, investigate, and resolve payment and account discrepancies including short payments, overpayments, unapplied cash, misapplication, and posting errors.
• Maintain control sheet for payments not applied same day; sort and file documents, prepare bank deposits, invoicing, and cheque requests.
• Manage accounts receivable email inbox to ensure all inquiries are responded to within a 48-hour window.
• Build and strengthen working relationships with partners, support team initiatives, and back up partner functions during absences.
• Perform special projects and assigned administration tasks as requested and partner with peers to support other AR activities as required.

Skills & Qualifications

• 1+ years of accounts receivable cash application experience.
• Intermediate Microsoft Excel skills.
• Excellent written and verbal communication skills in English.
• Attention to detail, analytical, and strong customer service mindset.
• Strong organization and time management skills with demonstrated success managing multiple priorities.
• Self-starter with a continuous improvement mindset to support best-in-class process automation.
• Strong team player who collaborates to find solutions; demonstrated ability to learn and support a culture of resiliency in a continuously changing environment.

As the AR Clerk, this role shapes intercompany receivables management by reconciling Payable/Receivable balances monthly, preparing journal entries, and administering receivable procedures in accordance with GAAP and SOX guidelines. The finance and operations departments rely on this work to ensure customer needs and organizational goals are met through cross-functional collaboration, timely month-end processing, and resolution of PO deviations, returns, and deductions.

What You'll Do

• Apply Company accounts receivable policies, practices, and procedures to designated group of customer accounts, including all intercompany customers.
• Reconcile intercompany Payable/Receivable balances monthly per company policies and make appropriate journal entries.
• Prepare monthly account reconciliations as assigned.
• Administer standard receivable procedures for receipt of payments; review and analyze customer balances and payments and take appropriate action to resolve open issues.
• Work with other departments to ensure customer needs and organizational goals are met; share information and resolve customer issues including PO deviations, returns, and deductions.

Minimum Qualifications

• High school diploma required; prefer 5 years of office administration experience and working knowledge of Microsoft Office Suite.
• Strong math and comprehension skills for effective problem solving and accurate record keeping.
• High degree of problem-solving ability with capacity to independently analyze data and determine appropriate course of action.
• Thorough understanding and ability to use all computerized systems, databases, files, and software including Excel.
• Excellent interpersonal, written, and verbal communication skills for internal and external contacts.
• Strong organizational skills with ability to work well under pressure and changing priorities.

Accounts Receivable Clerk manages customer pricing accuracy in CMI, daily payment posting, and monthly journal entries while ensuring compliance with QMS, EMS, and security requirements in an automotive manufacturing environment. Success in the position means maintaining the highest possible customer satisfaction rating through daily collection calls, accurate chargeback reporting, and active participation in continuous improvement activities.

Areas of Ownership

• Maintain accurate customer pricing in CMI and post daily customer payments in CMI.
• Verify accuracy of daily customer invoicing and investigate payment discrepancies, including contacting customers to resolve.
• Initiate customer debit and credit notes with applicable documentation and create manual invoices for tooling and special shipments.
• Make daily collection calls and report all customer chargebacks to quality/materials departments weekly.
• Perform month-end responsibilities including journal entry preparation and reconciliation of inter-company and balance sheet accounts.
• Track and report A/R account status and discrepancies.
• Ensure compliance with QMS (IATF16949), EMS (ISO14001), and security (PIP) requirements.
• Initiate and participate in continuous improvement activities; attend authorized training to maintain relevant job-related knowledge and certifications.
• Carry out other reasonable duties as required by Management.

Education & Experience

• Secondary School Diploma or equivalent required; post-secondary education preferred.
• Minimum 2 years of A/R experience, preferably in the automotive industry with extensive collection experience.
• Basic knowledge of General Accounting Principles.
• Sound computer skills including strong proficiency in word processing, spreadsheet software, data entry, and CMI.
• Understanding of lean manufacturing an asset.
• Well-developed communication, organizational, interpersonal, and analytical abilities.

The AR Clerk creates accurate daily reconciliations of customer accounts by applying remittances received through EDI, ACH, lockbox, and US mail and researching short or overpayments in coordination with Customer Service representatives. Working across distributor payment transfers and customer correspondence, the clerk ensures that all accounts receivable records remain current and that payment discrepancies are corrected before they affect downstream financial reporting.

Performance Expectations

• Reconcile customer accounts receivable on a daily basis.
• Apply remittances received by EDI, ACH, lockbox deposits, and US mail; prepare and enter journal entries as necessary.
• Research short payments or overpayments and work with Customer Service to determine accuracy and make corrections.
• Execute accurate transfers of payments to the appropriate distributor.
• Communicate with customers in writing and orally to follow up and complete accounts receivable reconciliation.
• Research and maintain customer files as necessary.
• Maintain satisfactory attendance including timeliness and comply with applicable quality, environmental, and safety regulatory requirements.

Required Qualifications

• High school diploma or state-issued equivalency certificate plus 3 years of A/R or accounting experience; OR Associate's degree plus 1 year of A/R or accounting experience reflecting increasing levels of responsibility.
• Skilled in arithmetic operations including whole numbers, common fractions, and decimals.
• Skilled in Microsoft Office applications at a basic level and in the use of a ten-key adding machine.
• Experienced in reading and comprehending simple instructions, correspondence, and memos, and writing simple correspondence and procedures.
• Experienced in maintaining satisfactory attendance including timeliness and complying with applicable quality, environmental, and safety regulatory requirements.

Embedded within the Customer Relations Specialist team, the AR Clerk produces accurate invoices, manages Level 1 customer billing calls, and maintains customer portal data to support smooth accounts receivable operations across customer, carrier, and accounting teams. Working closely with BizDev representatives and the Sales Team, the clerk ensures all PODs are processed, invoices are distributed correctly, and RMAs are created for upstream approval to protect revenue integrity across the logistics operation.

Core Responsibilities

• Collect and process PODs and related documents; ensure customers not requiring PODs are set up to invoice on delivery date.
• Review payments received for application to correct invoices and review invoices prior to distribution as needed.
• Manage Level 1 email invoicing processes and work closely with BizDev reps to coordinate customer distribution.
• Manage Level 1 customer calls regarding invoicing and billing issues.
• Create and distribute invoices; maintain customer accounts and update special billing requirements on a customer-specific basis.
• Navigate, maintain, and upload data to customer portals; create RMAs for upstream approval.
• Work with the Sales Team to finish loads as necessary.

Education & Experience

• Bachelor's Degree in Accounting, Finance, or a related field.
• 1+ years of experience in an Accounts Receivable role.
• Oracle NetSuite experience required.
• Expert knowledge of Microsoft Suite with emphasis on Excel.
• Self-starter with ability to work independently and as a team.
• Highly organized with excellent time management skills.

Reporting to the finance team, the AR Clerk executes batch entry, sub-ledger to G/L reconciliation, and GAAP-compliant monthly closing compilation while researching and resolving customer A/R issues across assigned accounts. Partnering with the sales and marketing department, shippers, and other stakeholders, the clerk enables accurate aging reports and collection outcomes that support the organization's mission and financial integrity.

Primary Duties

• Complete a wide range of basic accounting tasks in accordance with standard procedures, including verifying documents and codes.
• Reconcile bank accounts, posting and balancing financial data in various ledgers.
• Review delinquent accounts daily and initiate collection action by contacting customers.
• Compile segments of monthly closings and annual reports and process payments in compliance with GAAP.
• Offer information to shippers, customers, the sales/marketing department, and other stakeholders.
• Be an ambassador of the mission, values, and culture of the organization.

Skills & Qualifications

• Associates or Bachelor's degree in Accounting or related field desired.
• Experience with ERP systems required.
• Established analytical skills in basic accounts receivable and accounting policy.
• Solid understanding of navigating basic office equipment and protocols.
• Attention to detail and proven ability to follow standard procedures.

Sitting at the intersection of operations and finance, the AR Clerk leads client invoicing, AR aging management, and past-due collections for assigned Service Centers while working closely with the Home Office Manager and the Director of Operations. Operating across customer onboarding, amortized invoicing runs, and cloud-based accounting software including Sage Intacct, the clerk builds a well-controlled receivables process that supports the finance team's broader project goals.

Scope of Work

• Upload or enter invoices directly into accounting software and coordinate with operations to ensure accurate invoicing.
• Manage and complete scheduled amortized invoicing runs.
• Track and manage AR aging and work with DOO roles to collect past due accounts.
• Follow all company collection and AR policies; mail, upload, or email invoices to customers or internal stakeholders.
• Set up new customers and manage the customer database in accounting software; work with AE to satisfy customer onboarding requirements.
• Support the finance team in special projects as needed.

Qualifications & Experience

• Bachelor's Degree in Business, Accounting, Finance, or related discipline.
• Must be able to work with cloud-based technology including experience with Sage Intacct or similar.
• Impeccable analytical and organizational skills.
• Strong interpersonal and communication skills.
• Self-motivated and self-directed.
• Able to pass an illicit drug screen and criminal background check.

A key member of the accounts receivable team, the AR Clerk delivers chargeback deduction processing, credit and debit memo management, and claim dispute resolution entirely within SAP for a high-volume finance operation. Collaborating across the sales force and internal departments, the clerk builds accurate documentation of claims status and ensures that pricing discrepancies and promotion validation issues are resolved efficiently and on deadline.

Work Activities

• Process chargeback deductions and credit and debit memos within SAP.
• Research deductions, analyze claim backup, and validate claims against promotions.
• Research and resolve pricing and quantity discrepancies.
• Communicate with the sales force for problem resolution; file claim disputes and follow up on repayments.
• Document claims status and perform data entry.
• Perform additional duties as determined.

Requirements

• High school diploma required; some college education, especially accounting, preferred.
• SAP experience preferred.
• Intermediate Excel skills.
• Must be detail-oriented and able to work efficiently in a fast-paced, high-volume environment.
• Good verbal and written communication skills; good documentation skills.
• Must be a team player, able to recognize and meet deadlines, multitask, and appropriately prioritize.
• Positive attitude, willingness to learn, and ability to problem-solve proactively.

Reliable cash application and billing operations depend on the AR Clerk, who delivers processing of all incoming wires, credit cards, checks, and ACH payments while issuing manual invoices, credit memos, and debit memos and resolving customer billing issues. Based within the accounts receivable function, the clerk manages the bank run, responds to customer document requests, and handles miscellaneous filing and scanning to keep the department's records current and complete.

Key Responsibilities

• Process and apply all incoming payments including wires, credit cards, checks, and ACH.
• Issue manual invoices, credit memos, and debit memos; assist with coding and matching of invoices and payments.
• Manage bank run and monitor and respond to customer email requests for financial documents.
• Work with customers to resolve billing and payment issues.
• Perform miscellaneous filing, scanning, sorting and distribution of incoming mail, and other duties and special projects as assigned.

Knowledge Skills & Abilities

• Understanding of basic accounting principles and knowledge of billing procedures and payment applications.
• Ability to calculate, post, and distribute payments.
• SAP experience preferred; proficiency in MS Office and Excel required.
• Effective oral and written communication skills.
• Resourceful and adaptable in a changing, fast-growing environment.
• Ability to work with minimal supervision and excellent organizational skills.

As the Accounts Receivable Clerk, this role guides own customer ledger management, debtor reconciliations, and credit control duties while processing Winshuttle adjustments and attending monthly debtors meetings to keep accounts current. The finance team relies on this work to ensure all cash payments are allocated to CUF clients and that the AR inbox is monitored and distributed to team members within agreed timelines.

Accountabilities

• Manage own customer ledger and ensure payments are made on time.
• Action queries from customers and Account Managers.
• Process adjustments and credit charges before monthly billing; process credit applications.
• Attend monthly debtors meetings and complete debtor account reconciliations.
• Perform Winshuttle adjustments where required and complete proof of debt forms when necessary.
• Ensure all cash payments are allocated to CUF clients and that the AR inbox is monitored and emails are distributed to team members.
• Perform credit control duties.

Position Requirements

• 3–5 years of experience in a collections environment.
• Intermediate Excel skills preferred.
• Exceptional communication skills.
• Results-oriented with a high level of attention to detail.
• Strong time management and customer service skills with a positive attitude.
• Ability to work under pressure to meet targets and deadlines.

Accounts Receivable Clerk maintains bookkeeping databases, collects and records customer payments, and arranges payment plans while building strong customer relationships that keep invoices current and past-due balances addressed. The work directly supports the department's organization-wide initiatives by ensuring billing discrepancies are reconciled and customer accounting needs are consistently met.

Core Functions

• Build and maintain strong customer relationships to ensure accounting needs are met while aligning with business requirements.
• Maintain bookkeeping databases and spreadsheets to ensure all invoices are paid on time and past-due accounts are addressed.
• Collect payment from customers and accurately record it into the system.
• Reconcile billing and payment discrepancies with customers.
• Arrange payment plans with customers.

Qualifications & Experience

• Familiar with Microsoft Office including Word, Outlook, and Excel; intermediate Excel skills preferred.
• Experience with MDOS or AS400 is a plus; 10-key familiarity preferred.
• Customer service background preferred.
• Must be professional, dependable, and detail-oriented.
• Strong oral and written communication skills and organizational and time management skills required.
• Always a team player, working within the department to meet organization-wide initiatives.

The Accounts Receivable Clerk owns the full accounts receivable process by managing customer credit applications, SAP-based RMA and pricing research, and weekly AR aging reviews with Accounting leadership to ensure payments are received on time. Working in coordination with Customer Service and internal stakeholders, the clerk delivers timely resolution of inquiries and light collections work that keeps customer accounts current and credit limits properly monitored.

Key Responsibilities

• Take full ownership of the Accounts Receivable process.
• Collaborate with Customer Service to review and post credit adjustments to open invoices.
• Generate and review weekly AR aging with Accounting leadership.
• Process customer credit applications and monitor customer credit limits.
• Research RMA and pricing issues in SAP.
• Communicate with customers to ensure payments are received in a timely manner.
• Research and respond to inquiries from internal and external customers.
• Handle light collections work and special projects as needed.

Required Qualifications

• High School Diploma or GED required.
• 2 years of experience working with Accounts Receivable.
• Experience using SAP strongly preferred.
• Proficient in Microsoft Excel; must be proficient in 10-key.
• Speed, accuracy, attention to detail, and neatness required.
• Problem-solving skills in a collaborative and supportive environment.
• Good verbal communication and organizational skills.