AR SPECIALIST JOB DESCRIPTION

Accounts receivable work is deceptively straightforward. An AR Specialist owns the daily discipline that keeps a company's cash flow honest: issuing invoices on time, applying payments correctly, reconciling aging balances, and pursuing past-due accounts before small gaps become write-offs. The role sits within the accounting function and answers to the AR Team Lead or Controller, depending on org size. What makes it demanding is the dual obligation to the ledger and to the customer relationship - collections pressure and service standards must coexist.

As the AR Specialist, you own the end-to-end receivables process for an assigned portfolio, from invoice generation and cash application through delinquency follow-up and month-end close reconciliation. You work inside the accounting team alongside AP, Finance, and Sales Operations, with direct accountability for aging report accuracy and on-time payment recovery.

Career Impact: Consistent ownership of a corporate AR portfolio - including credit limit analysis and allowance for doubtful accounts - builds the financial controls fluency that controllers and CFOs look for when promoting into senior accounting roles.

Business Impact: When an AR Specialist manages aging accurately and resolves disputes before they escalate, the company's days sales outstanding drops and cash flow projections become reliable enough to inform real operating decisions.

Growth Opportunity: The quantitative and negotiation skills sharpened here - credit analysis, collections strategy, reconciliation under GAAP - translate directly into AR Manager, Credit Analyst, or Accounting Manager roles within three to five years.

• Reconcile the AR ledger and aging reports to ensure all payments are posted accurately and discrepancies are resolved within defined timelines.
• Apply cash receipts from check, wire, ACH, and electronic fund transfers to the correct customer accounts daily.
• Collect on past-due accounts by contacting customers via phone and email, documenting activity, and escalating accounts that exceed collection thresholds.
• Analyze and establish credit limits for new and existing customers using trade references, credit reports, and financial data.
• Prepare and issue customer invoices, statements, and dunning letters according to billing schedules and customer specifications.
• Partner with Sales and Finance to resolve billing disputes, unapplied cash, and deduction claims before they age past recovery.
• Support month-end and period-end close by preparing reconciliations, allowance for doubtful accounts schedules, and AR status reports for management.
• Monitor customer account balances, flag high-risk accounts, and recommend credit holds or payment plan structures to the Controller.

• Bachelor's degree in Accounting, Finance, or a related field, or equivalent work experience.
• 3 or more years of accounts receivable or general accounting experience, with direct collections responsibility.
• Demonstrated knowledge of GAAP as applied to receivables, including allowance for doubtful accounts and revenue recognition basics.
• Proven ability to perform AR aging analysis, reconcile ledger balances, and resolve payment discrepancies with minimal supervision.
• Strong written and verbal communication skills, with experience conducting professional collections conversations by phone and email.
• High proficiency in spreadsheet applications, including pivot tables, lookup functions, and data reconciliation techniques.
• Familiarity with ERP-based accounts receivable modules and standard month-end close workflows.
• Ability to manage a high-volume portfolio, prioritize competing deadlines, and maintain accuracy under time pressure.

• Prior experience processing EDI transactions or working with large-volume B2B customer portals for invoice submission and dispute resolution.
• Exposure to multi-entity or multi-currency AR environments, including basic foreign exchange and inter-company reconciliation.
• Experience supporting external audits, including preparation of AR confirmations, aging schedules, and support documentation.
• Background in credit analysis, including interpretation of trade references, bank references, and financial statements for limit-setting purposes.

• AR aging current rate, measuring the percentage of the portfolio collected within agreed payment terms.
• Days Sales Outstanding, tracking average collection time against the company benchmark for the managed portfolio.
• Cash application accuracy rate, reflecting the percentage of payments applied correctly without rework or misapplication.
• Dispute resolution cycle time in days, measuring how quickly billing discrepancies are closed after initial customer contact.
• Write-off rate as a percentage of total AR, indicating how much of the managed portfolio reaches uncollectible status per period.
• Typical tools: ERP accounts receivable modules (commonly NetSuite or Oracle); spreadsheet applications (commonly Microsoft Excel).

• Base Salary Range: $45,000 to $62,000 per year, depending on experience and location.
• Bonus: Discretionary annual bonus, typically 3 to 7 percent of base salary.
• Equity: Not standard at this level; occasionally offered at growth-stage companies.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company.
• PTO: 10 to 15 days annually, plus standard US holidays.
• Common Perks: Hybrid or remote flexibility in some organizations; 401(k) with employer match; professional development reimbursement for accounting certifications.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including verification of prior employment and criminal history, are a standard condition of hire for this role; offers are contingent on successful completion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations are available to applicants and employees with disabilities upon request. Candidates must be authorized to work in the United States.

The AR Specialist owns full-cycle billing and vendor management for Morning Consult, processing invoices in NetSuite, maintaining AP and AR records, and completing month-end close and annual compliance tasks. Working alongside the commercial division, the AR Specialist strengthens financial controls through internal control documentation and procurement process design, enabling accurate and audit-ready financial reporting.

Key Responsibilities

• Bill customers in NetSuite, distribute invoices via email and online portals, and act as primary contact via telephone and email for vendor bills.
• Perform AR aging report and reconciliation; research delinquent accounts and perform collection duties for past due invoices.
• Respond to AR inquiries, customer disputes, and complaints; issue customer credit memos upon approval.
• Collaborate closely with the commercial division.
• Enter vendor bills, credit memos from suppliers, and AP transactions in NetSuite; code to GL accounts, departments, and classes.
• Set up new vendors, request W-9s, and maintain files and records in NetSuite.
• Serve as liaison between vendors and company departments, monitoring account status, tracking bills, matching documents, batching, and validating approvals.
• Manage the Company's credit card program, including policies, issuance, monthly reconciliations, and receipt capture.
• Manage the Company's expense reporting software, including policies and employee training.
• Perform month-end close activities including preparation of reconciliations and other tasks.
• Complete special projects including internal control documentation for AP/AR and procurement process design.
• Complete annual compliance tasks such as 1099s, property tax returns, and support external audits.

Required Qualifications

• Bachelor's Degree in Accounting or related field.
• 3+ years of accounts payable and receivable or general accounting experience.
• Strong knowledge of basic accounting regulatory standards and compliance requirements.
• NetSuite experience preferred.
• Strong Microsoft Excel skills preferred.
• Professionalism, organization, attention to detail, problem-solving skills, and knowledge of office administration and procedures.
• Effective oral and written communication skills with excellent interpersonal and collaboration skills; sense of urgency and ability to multitask while maintaining accuracy.
• Ability to work under pressure independently or in a team environment; self-starter with a proactive mindset.

Reporting to a direct supervisor, the AR Specialist at Zayo Group manages debtor collections, account reconciliations, and portfolio reporting across a bandwidth and connectivity infrastructure business. Partnering cross-functionally within accounts to clean contact data and resolve collection-prohibiting issues, this role enables timely payments and supports team development through coaching and customized account strategies.

Primary Duties

• Participate in account strategy sessions and implement customized solutions without management input.
• Coach and develop team members; help resolve dysfunctional behavior and provide knowledge and problem solving.
• Complete contact clean-up within an account by working cross-functionally to ensure contacts are correct.
• Perform collections activity on debtor accounts.
• Focus on customer service and resolving collection-prohibiting issues; work with customers to facilitate timely payments.
• Process and review account adjustments; prepare customer account reconciliations and statements.
• Handle customer queries and provide research with cash applications.
• Respond to customer inquiries through telephone or email queue.
• Provide weekly and monthly reporting to direct supervisor.
• Manage personal queue and portfolio using reporting and a collections process.

Skills & Qualifications

• Associate's Degree plus 2–5 years of customer service experience or equivalent combination of education and experience.
• Previous experience in collection of high dollar balances and/or accounts receivable; accounting experience preferred.
• Salesforce experience (low to medium level) a plus.
• High level of familiarity with Microsoft Excel, PowerPoint, and Word; efficient with computers.
• Highly detail-oriented, fast learner, and able to adapt in an ever-changing environment; ability to multi-task and manage competing requests professionally.
• Passion for customer service; desire to understand processes, identify improvements, and implement change.
• Foreign language fluency a plus (French).

Sitting at the intersection of credit analysis and collections operations, the AR Specialist drives daily receivables activity for a goal-oriented Accounting team, covering credit limit establishment, delinquency reduction, and monthly executive reporting. Operating across Finance and Sales Operations, this role accelerates cash flow by resolving process breakdowns, managing assigned account portfolios, and coordinating with senior leadership to resolve high-risk accounts.

Duties

• Monitor and maintain assigned accounts including customer calls, account adjustments, small balance write-offs, customer reconciliations, and processing credit memos.
• Analyze and establish credit limits for customers using trade and bank references, credit reports, financials, and other data sources.
• Identify process breakdowns and develop corrective actions by working closely with all departments.
• Assist with cash applications and update billing and contact information for customers.
• Meet department goals and activity metrics, including accountability for reducing delinquency on assigned accounts.
• Prepare allowance for doubtful accounts on a monthly basis.
• Enlist efforts of Sales and Senior Management when necessary to accelerate the collection process.
• Communicate and follow up effectively with the sales department regarding customer accounts.
• Produce and issue monthly reports to executives on delinquent accounts.
• Perform other assigned tasks to support the Accounts Receivable Department.

Experience & Qualifications

• 3–5 years of high-volume corporate collections experience.
• Strong knowledge of billing and collections procedures and accounts receivable.
• Experience with NetSuite preferred.
• Strong attention to detail and goal-oriented.
• Excellent written and verbal communication abilities.

A key member of the accounting function, the Accounts Receivable Specialist delivers financial, clerical, and administrative services to ensure accurate and timely payments, customer statements, and invoice reconciliation against the general ledger. Collaborating with Account and Relationship Managers, this role resolves outstanding billing issues and supports month-end closing to maintain the integrity of receivables records.

Functions

• Generate service call billing, manual invoice requests, and invoice corrections.
• Prepare, review, and mail monthly customer statements and Dunning Letters.
• Review A/R aging report to resolve payment and credit issues, past dues, and corrections.
• Interact with Account/Relationship Managers and customers to resolve outstanding issues.
• Research and negotiate chargeback claims.
• Assist with month-end closing.
• Perform miscellaneous duties as assigned.

Education & Experience

• College-level accounting coursework or a Bachelor's degree in Accounting preferred.
• 3+ years of hands-on AR experience.
• Oracle or similar ERP system experience; experience with ERP implementation a plus.
• Proficiency with Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
• Hands-on self-starter with the ability to follow difficult issues through to resolution; detail-oriented, organized, and able to multitask.
• Well-developed verbal and written communication skills; strong critical thinking and problem-solving skills; team-oriented.

Embedded within a global shared-services environment, the Accounts Receivable Specialist manages the full order-to-cash cycle, from approving customer financial orders and maintaining credit lines to coordinating pre-bankruptcy recoveries and validating risk reports. Working closely with the Risk Team and commercial partners, this role balances customer needs with financial realities to protect revenue and support compliance integrity.

Core Functions

• Resolve customer inquiries promptly and accurately by understanding customer market and needs.
• Proactively contact customers for timely collection or resolution of aged receivables by analyzing customer data.
• Approve or release customer financial orders by balancing customer needs with financial realities.
• Oversee the dunning cycle and letters.
• Build and maintain credit lines for new and existing customers by analyzing customer financials with the Risk Team.
• Balance risk and growth objectives by supporting Credit/Risk analyses and reviews.
• Validate that reports meet risk and financial requirements.
• Coordinate payment plan proposals, pre-bankruptcy, and pre-receivership recoveries upon approval.
• Participate in special projects for personal and professional development opportunities.
• Accomplish all responsibilities in line with client compliance and integrity requirements.

Qualifications & Experience

• Business School Degree or minimum 2 years of experience in cash collection or customer service, ideally in a multinational environment.
• 2+ years of directly related experience preferred.
• Solid knowledge of Letters of Credit and Export Payment Terms a plus; Factoring and Trade Finance knowledge a plus.
• Demonstrated effective cash collection skills with detail orientation and proven financial analysis skills.
• Microsoft Office proficiency, especially Excel.
• Excellent interpersonal, teamwork, and verbal and written communication skills; ability to work under pressure in a dynamic environment with inventive problem-solving skills.
• Cultural awareness in a diverse and international environment; thirst for learning.
• Fluent English (min. B2); multilingual preferred.

Accurate and timely receivables management supports the financial stability of this Budapest-based automotive importer, and the AR Specialist is responsible for posting journals, preparing monthly reconciliations, managing vehicle and P&A invoice closures, and assisting with audit and tax authority requirements. Based within a 35-person regional office and reporting to the Accounting Manager, this role also serves as backup coverage for team members during absences.

Accountabilities

• Post journals into the general ledger.
• Prepare monthly account reconciliations.
• Manage A/R vehicle and P&A outstanding invoices and close all payments with outstanding items.
• Prepare weekly AR aging report and send to shareholders.
• Prepare miscellaneous invoices towards dealers or other third parties.
• Perform ad hoc duties related to Auditor partner and Tax authority audits.
• Assist with other tasks as described by the Accounting Manager.
• Replace other team members in case of absence.

Requirements

• College-level degree in a relevant field.
• Relevant experience in Accounting.
• Oral and written English language skills; intermediate level exam with finance or accounting extension as minimum.
• Czech and/or Slovakian language knowledge an advantage.
• User-level MS Office knowledge.
• Good communication skills, attention to detail, and system approach.
• Ability to work under pressure and manage greater workload; good problem-solving skills.

As the Collections and AR Specialist/Junior Finance, this role supports regional and global order-to-cash operations, managing collections of overdue and upcoming invoices, cash application, and dispute escalations in coordination with the Order to Cash Supervisor. The O2C team relies on this work to meet monthly collections targets, reduce DSO, and deliver a compliant and positive customer experience across multicultural markets.

Activities

• Support regional and overall collections and accounts receivables as needed.
• Coordinate with local finance teams, Customer Service, Sales, and Operations.
• Escalate relevant matters to the Order to Cash Supervisor to ensure efficient and compliant OTC processes.
• Establish and maintain good relationships with other teams.
• Perform collections of overdue and to-be-due invoices and manage cash application processes in a timely and accurate manner.
• Follow regional directives to achieve monthly collections targets, reduce deductions, clear overdue balances, and reduce unapplied balances.
• Execute regional strategies to reduce DSO and past due invoices while improving customer satisfaction.
• Handle dispute escalations in a customer-friendly manner.
• Investigate and resolve due invoice issues in coordination with the dispute team, regional team, Customer Service, Sales, and Operations.

Position Requirements

• High School diploma, Vocational Certificate, or Post Secondary Diploma.
• 2–4 years of experience in Order to Cash, Billing and Collections, or Customer Service.
• Native level of French; English as business language; additional local language a plus.
• Excellent interpersonal skills with the ability to influence and develop relations at all levels.
• High degree of customer service orientation and good negotiation skills.
• Flexibility, ownership, and ability to work as a team player in a multicultural environment.
• Open to working in international environments.

AR Specialist delivers accurate and timely billing of resident charges, manages past due balance recovery, and resolves billing and payment inquiries for residents, field operations, and Corporate office staff at Enlivant. Working alongside residence and regional teams, this role processes monthly invoices, records billing adjustments, and coordinates collection efforts to reduce outstanding receivable balances across the senior living portfolio.

Work Activities

• Provide customer service and problem resolution to residents, field staff, and other Corporate office personnel.
• Coordinate collection efforts with residence and regional staff to resolve outstanding balances.
• Review, evaluate, and prioritize past due accounts using financial aging reports.
• Process monthly invoicing for resident accounts.
• Identify and record appropriate billing adjustments on monthly invoices.
• Take check payments over the phone.
• Explain Enlivant billing policies and procedures to residence staff and customers.
• Perform additional duties as assigned.

Knowledge Skills & Abilities

• Associate's Degree with a major in Accounting preferred.
• 1–2 years of experience in accounting or accounts receivable; 2–3 years of experience in direct collections.
• Previous customer service experience.
• Knowledge of Microsoft Excel, Word, and Outlook required.
• Ability to operate a 10-key adding machine preferred.
• Ability to read, speak, write, and understand English.
• Ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation.

The AR Specialist produces high-quality analytical work to support US back-office processes in accounts receivable, payroll, and data reconciliation, using advanced MS Excel functions including pivot tables, vLookups, and macros. Communicating with internal and external parties from a fully remote setup aligned to New York business hours, the AR Specialist enables accurate and timely financial data management for the US operations team.

Scope of Work

• Utilize advanced MS Excel skills to assist in back office processes in AR, payroll, and data reconciliation.
• Review, manipulate, and reconcile data in Excel using pivot tables, vLookups, match functions, and familiarity with macros.
• Display initiative by identifying errors, resolving issues, and applying lessons learned to new situations.
• Produce high-quality analytical work with a system to double-check results.
• Communicate with internal and external parties professionally.
• Work in a process-oriented manner on repeating tasks.

Background & Experience

• College degree required; no current students considered.
• Must be able to work US (NY) business hours (9 am–5:30 pm Eastern, Monday–Friday).
• Advanced MS Excel skills including pivot tables, data manipulation, vLookups, and familiarity with macros.
• Proficient computer, data entry, and research skills with ability to learn new software.
• Strong command of the English language in writing, speaking, and listening comprehension.
• Strong phone and email communication skills; organized with attention to detail and ability to identify errors.
• Professional demeanor with ability to maintain positive interactions with internal and external parties.
• Reliable home office and computer setup with seamless internet access.

Embedded within an O2C Collections team, the AR Specialist oversees customer portfolio analysis, monthly AR reconciliations, and Sales Order credit releases while supporting SAP S4/HANA implementation through testing and training delivery. Working closely with both internal business partners and external Business Process Outsourced team members, this role advances compliance standards and continuous improvement across global receivables operations.

Day-to-Day Responsibilities

• Provide top-quality service to English-speaking customers in the area of AR and Collections.
• Conduct in-depth analysis of customer financial statements, payment trends, financial ratios, and market information.
• Perform regular timely analysis of customer portfolio to ensure timely payments.
• Prepare monthly AR account reconciliations and present to relevant parties.
• Process Sales Order credit releases in a compliant and timely manner.
• Support the O2C Team through flexible cover and training of new team members.
• Serve as a go-to information resource for O2C Collections and related queries.
• Support SAP S4/HANA implementation including testing, training preparation, and delivery.

Professional Experience

• University degree or equivalent work experience.
• Minimum 2 years of experience in O2C functions in SAP FCSM or FI modules, including active participation in SAP implementation or transition of operations.
• Advanced knowledge of MS Excel, Word, and PowerPoint.
• Fluency in English required.
• Proactive mindset with experience in analysis and problem-solving; ability to prioritize and complete key tasks under time pressure.
• Ability to work in a global team environment and communicate effectively with internal and external partners.
• Strong compliance-oriented mindset with ownership of applicable SOX and Operational controls.
• Demonstrated Continuous Improvement-oriented approach.

Reporting to the billing operations leadership, the Accounts Receivable Specialist - Billing ensures all customers are invoiced accurately and on time according to individual specifications, resolving unbilled loads, adjusting invoices for accessorials, and clearing open billing incidents within defined timelines. Partnering with internal and external customers via phone and email, this role maintains billing accuracy across transportation operations and supports overall accounts receivable performance.

Role Responsibilities

• Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to customer specifications.
• Ensure customers with non-standard billing requirements are invoiced based on the agreed manner.
• Respond to emails from internal and external customers.
• Research and resolve all unbilled loads over 60 days that an AP Rep is unable to invoice.
• Adjust customer invoices for items such as added accessorials or other noted corrections.
• Request missing documentation and clarify and resolve invoicing issues via phone and email.
• Research and resolve open billing incidents and customer requests within 2 weeks of receipt.
• Perform other duties as assigned based on business need.

Education & Experience

• High school degree required; college degree preferred.
• 1–3 years of billing experience preferred.
• Transportation industry experience preferred.
• Proficient with MS Office (Excel, Word, Outlook).
• Ability to communicate effectively with internal and external customers.
• Ability to identify and solve problems, perform under pressure, and meet deadlines.
• Able to work with little or no supervision and work well in a team setting.
• Excellent communication and time management skills.

A key member of the revenue cycle function, the AR Specialist refines the claims management process by contacting insurance companies, identifying denial root causes, submitting appeals, and issuing corrected claims to third-party payers. Collaborating across clearinghouses, insurers, and internal billing teams, this role safeguards patient confidentiality and supports compliant, timely reimbursement across the billing life cycle.

Job Functions

• Contact insurance companies via phone, website, and portals to follow up on claims greater than 30 days old.
• Identify root causes of denials.
• Prepare and submit appeal letters.
• Maintain relationships with clearinghouses and insurance companies.
• Identify and solve patient billing issues.
• Issue adjusted, corrected, and/or billed claims to third-party payers.
• Secure patient information and maintain patient confidentiality by safeguarding medical records.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma/GED required; Associate's degree preferred.
• Minimum 2 years of experience in a Revenue Cycle setting.
• Pain Management/Greenway experience preferred.
• Knowledge of healthcare regulations and preventative measures including HIPAA confidentiality.
• Excellent oral and written communication skills with exemplary customer service experience.
• Ability to function in a high-stress setting, make timely independent decisions, and maintain confidentiality.
• Ability to juggle many responsibilities in a fast-paced environment independently and in a team; ability to exercise manual dexterity and demonstrate empathy with patients.

Reporting to an AR Team Lead at SHI's Somerset NJ office, the AR Specialist executes overdue balance collections, manages the invoicing process, reconciles account statements, and proactively secures payment dates on larger invoices before their due dates. Working across departments to resolve customer issues involving multi-currency transactions and tax matters, this role supports accurate and timely cash collection for the organization.

Operational Focus

• Collect overdue customer balances and manage the invoicing process.
• Identify and rectify invoicing issues to ensure timely payment.
• Reconcile account statements via cash application, issuing credit transactions, and miscellaneous entries.
• Work with various departments to resolve customer issues.
• Handle tax issues, different currencies, and currency conversion as needed.
• Obtain payment dates on larger invoices prior to due date.
• Utilize all available tools to work in the most efficient manner.

Technical Qualifications

• Bachelor's degree in Accounting, Finance, or a Business-related field preferred.
• Previous job-related experience required.
• Proficiency in Excel and other Microsoft Office tools.
• Prior familiarity with accounting software; foreign language skills a plus.
• Excellent verbal and written communication skills.
• Ability to work on a team or individually; ability to multitask and handle a heavy workload while remaining organized.
• Ability to be proactive in obtaining payment dates on larger invoices prior to due date.

The AP/AR Specialist delivers accurate processing of client accounts, vendor invoices, and payments for software and maintenance renewals, verifying, classifying, and posting AR and AP data in compliance with established accounting policies. Operating within the finance function and maintaining digital support for all transactions, this role strengthens the integrity of financial records and supports proper general ledger coding for recurring charges.

Key Deliverables

• Process purchase orders related to software and maintenance renewals.
• Process vendor invoices for software, maintenance renewals, and other payables.
• Perform day-to-day financial transactions including verifying, classifying, computing, posting, and recording AR and AP data.
• Retain digital support for all transactions.
• Maintain confidentiality of appropriate information.
• Learn how recurring charges should be coded to the general ledger.

Qualifications & Experience

• Bachelor's degree or equivalent experience in Accounting or Finance.
• 3–5 years of relevant experience in accounting or bookkeeping in US accounting.
• General knowledge of accounting concepts and procedures.
• Exposure to ERP systems preferred.
• Excellent attention to detail with the ability to recognize discrepancies.
• Excellent verbal and written communication skills, including ability to interact with US counterparts.
• Versatile and able to multitask; strong work ethic and ability to work independently or as a team member.

The AR Specialist shapes the end-to-end receivables function within a Shared Services Center, executing cash application, manual transaction creation, and customer master data maintenance on SAP while resolving issues across credit, collections, treasury, and GL teams. The Shared Services team relies on this work to ensure smooth AR operations, support business process improvement projects, and drive timely receipt of outstanding payments.

Areas of Ownership

• Communicate with internal and external customers across credit, collections, treasury, GL, AP, and employee teams to ensure smooth operations and timely issue resolution.
• Maintain appropriate client relationships.
• Perform AR operations including cash application, manual transaction creation, and monitoring of interfaces.
• Maintain accurate customer master data on SAP ledger system.
• Assist in business process improvement, transitions, and AR scope extension projects.
• Cooperate on SAP setup and development.
• Manage and collect outstanding receivables to ensure timely receipt of payment.

Required Qualifications

• Working experience in administration or a similar position.
• Fluent knowledge of English.
• PC skills including MS Office, MS Access; Oracle/SAP system experience an advantage.
• Strong team player with the ability to learn and work independently when necessary.
• Very good communication, interpersonal, and customer service skills.

AR Specialist runs collections and payment posting for an e-commerce retail accounts receivable portfolio, working cross-functionally with EDI and third-party processing for major online retailers including Amazon and Walmart while supporting statutory filings and annual audits with the Controller team. Success in the position means maintaining accurate account records, meeting multiple deadlines, and applying analytical precision to a high-volume, fast-changing retail environment.

Performance Expectations

• Resolve customer collections through internal coordination and customer contact.
• Post payments to customer accounts on a timely basis.
• Work with the Assistant Controller and Controller on any account issues.
• Assist with preparation of periodic statutory filings, routine accounting reports, and support for annual audits.
• Work cross-functionally with EDI and third-party processing for online retailers including Amazon, Walmart, and other big-box retailers.

Experience & Qualifications

• Minimum 4–5 years of solid experience in accounts receivable; minimum 3–5 years of EDI online retailer accounts experience.
• Knowledge of GAAP preferred; knowledge of A/P and GL helpful.
• Proficient in computer and spreadsheet applications.
• Strong written and verbal communication abilities; team player with solid interpersonal skills.
• Ability to multi-task, meet multiple deadlines, and work in a fast-paced environment; detail-oriented, organized, accurate, analytical, highly motivated, and independent self-starter.

The AR Specialist creates accurate accounts receivable records by entering and reconciling A/R data in the company's accounting system, resolving invoice discrepancies with internal parties and customers, and supporting the period-end close process. The manufacturing accounting team relies on this work to maintain complete customer files, apply credit memos correctly, and resolve specific transaction issues with vendors and coworkers in a professional manner.

Core Responsibilities

• Review and process A/R accurately by entering information into the company's accounting system.
• Resolve A/R invoice discrepancies by working with internal parties and customers.
• Maintain files on all customers for all A/R discrepancies.
• Complete customer payment processes.
• Apply credit memos to A/R invoices as needed.
• Assist in period-end close process.
• Work with vendors, customers, and coworkers professionally to resolve specific transaction issues.

Required Qualifications

• High school diploma or equivalent required; college degree preferred.
• Manufacturing experience preferred.
• Proficient with accounting processes, MS Office applications, and ERP systems.
• Excellent problem-solving and strong organizational skills.
• Entry-level position.

The AP/AR Specialist executes accounts payable reconciliation and accounts receivable communication for a consumer goods operation, interpreting POS data, reconciling payables in Bill.com, producing shipping invoices, and providing ad hoc AR reports to customers and the EVP Finance. The work directly supports accurate financial tracking of rebates, volume rebates, and promotional unit sales across the company's operations.

Core Functions

• Assist the EVP Finance with calculation and tracking of rebates and volume rebates.
• Interpret POS data to confirm or dispute promotional unit sales.
• Reconcile payables with Bill.com and other payment systems.
• Provide operations with reports of shipped orders and perform invoicing of orders shipped.
• Communicate with customers regarding outstanding AR and provide ad hoc reports.

Qualifications & Experience

• 1–3 years of accounts payable or general accounting experience.
• 1–3 years of experience with ERP systems; QuickBooks preferred.
• Proficient with computers including Microsoft Office applications.
• Excellent verbal, written, and interpersonal communication skills in English.
• Able to communicate complex information effectively in English to a variety of audiences.

The AR Specialist coordinates daily cash receipt data entry, deposit verification, and customer collections calls within an ERP-based accounts receivable function, keeping customer files accurate and the AR system organized. The work directly supports monthly closings and overall cash management by ensuring payments are posted correctly and collections activity is conducted in a timely manner.

Key Responsibilities

• Research and input cash receipt data daily into the ERP system.
• Verify deposits and post to accounts receivable.
• Maintain accurate customer files and keep AR system organized.
• Perform customer collections calls.
• Assist in monthly closings.

Skills & Qualifications

• 1+ years of AR experience.
• General accounting knowledge.
• Proficient computer skills with excellent typing and keyboard skills.
• Advanced written and verbal communication skills.
• Strong organization, prioritization, and time management skills.

Reporting to collections leadership, the Accounts Receivable Specialist II manages all aspects of customer interaction from invoicing to cash collection, supporting daily administrative duties including credit card processing, customer portal invoice resubmission, and delinquency escalation across an assigned portfolio. Partnering across departments and business units, this role guides problem resolution, mentors team members, and applies Practical Process Improvement techniques to achieve and exceed established collection goals.

Primary Duties

• Support collectors with credit card processing, invoice entry and review in customer portals, and obtaining invoices, packing slips, and proof of deliveries.
• Manage high volumes of email and phone contact professionally and effectively.
• Maintain strong working knowledge of customer billing platforms and internal systems for problem identification and resolution.
• Leverage relationships across departments to improve problem resolution and drive completion of action plans.
• Proactively identify problems and potential risk; formulate and deliver sound action plans.
• Drive accountability by escalating delinquency issues within customer and internal organizations; recognize and escalate changes in customer behavior indicating increased risk.
• Support development and implementation of onboarding content for new team members; mentor and support other team members.
• Use Practical Process Improvement techniques to identify and resolve root causes.
• Perform other duties as required to support customers, sales, and other areas of the organization.

Education & Experience

• Bachelor's degree in a business field preferred.
• 5+ years of experience in administration, collections, business, or finance, or an equivalent combination of education and experience.
• Administrative, collection, customer service, or finance background with analytical skills necessary to reconcile customer trade accounts.
• Proficiency in MS Office (Word, Excel, and Outlook), Oracle, and Cognos.
• Excellent written and verbal communication skills via phone and email; professional and customer-focused manner with attention to detail.
• Goal-oriented with a high degree of integrity; ability to work effectively with other team members in an open environment.

Embedded within a field-office-connected collections structure at Radancy, the Accounts Receivable Specialist monitors and collects delinquent customer accounts, manages credit holds, coordinates legal action documentation, and develops payment plans to increase company profitability. Working closely with field offices to resolve disputes and unapplied cash, this role elevates collection performance by applying skip tracing, enforcing payment terms, and identifying fraudulent account activity.

Duties

• Prevent losses by monitoring customer account balances, communicating payment requirements, notifying customers with exceeded balances, and suspending service of high-risk accounts.
• Control delinquent balances by preparing and sending past due notices, strategic letters, and invoice copies; suspend service to past-due accounts.
• Collect delinquent accounts by contacting customers, enforcing payment terms, and establishing temporary payment arrangements only when necessary.
• Coordinate monthly calls to field offices for follow-up.
• Minimize losses by referring uncollectible accounts to the Pre 3rd Party team.
• Uncover fraud by monitoring suspicious account activities and reporting to management and the credit team.
• Support legal action by collecting, analyzing, and documenting collection activity and client information.
• Write off appropriate accounts and outsource accounts as needed.
• Develop payment plans and offer settlements to clients as deemed necessary.

Requirements

• Minimum high school diploma required; Associate's degree or higher beneficial.
• Minimum 2 years of collections experience, preferably in business-to-business collections including skip tracing.
• Experience with Oracle, GetPaid, or another automated queuing system beneficial.
• Proficient computer skills, especially with Microsoft Office (Excel, Word, Outlook).
• Comprehensive knowledge of collection strategies and effective telephone techniques.
• Professional demeanor with excellent customer service, controlled handling of confrontational calls, and clear verbal and written communication.
• Demonstrates persistence, organizational skills, and ability to meet deadlines and set priorities.

A key member of a collaborative non-profit accounting team in New Haven, the Accounts Receivable Specialist coordinates AR analysis, payment posting, monthly invoicing, and petty cash disbursement while working closely with department managers and an external auditor on year-end A/R testing. The team relies on this work to ensure correct charges are posted, documentation standards are met before invoicing, and the AR process runs accurately across the organization.

Accountabilities

• Conduct AR analysis and interact with responsible parties regarding late payment; manage A/R accounts to ensure correct charges are posted and work with department managers on billing issues.
• Post payments and make deposits using a bank scanning machine; go to the bank for deposits when required.
• Work closely with staff to ensure proper documentation is submitted before invoicing; coordinate with department managers regarding billing information needed.
• Disburse approved petty cash, enter into the appropriate accounting system, and balance petty cash drawer.
• Assist with minor A/P and other office tasks when required; work with the auditor at year-end regarding A/R testing and reports.
• Generate monthly invoices and mail or email to appropriate parties.

Qualifications & Experience

• Accounting degree or equivalent experience; new graduates encouraged to apply.
• Proven working experience in a professional setting.
• Solid understanding of accounting principles and how A/R relates to the overall financial picture; ability to write up accounting entries related to the A/R module.
• Highly proficient in Microsoft Excel including importing and exporting data.
• High degree of accuracy, attention to detail, and good communication skills.

The Accounts Receivable Specialist coordinates past due collections and invoice dispute resolution for assigned Ingredient Product customers, partnering with Sales, Customer Service, Marketing, Distribution, Warehousing, and Plant teams as a member of the Accounting Shared Services function. Collaborating across internal teams to submit portal claims, monitor deduction trends, and analyze daily sales orders, this role guides order release decisions and builds expertise in AR interfaces and ERP systems to protect revenue and reduce unexpected customer expenses.

Strategic Responsibilities

• Own collection efforts on assigned accounts in compliance with company policies.
• Partner with Sales and Customer Service for collections resolution regarding late payments and unresolved balances.
• Partner with internal teams to troubleshoot customer invoicing issues.
• Review and process manual customer credit and debit memo adjustments.
• Prepare and maintain supporting documentation for all deductions, claims, and cash payments.
• Submit claims on customer portals for invalid deductions; monitor trends and coordinate with Sales, Marketing, and Customer Service to reduce excess or unexpected customer expenses.
• Prepare and distribute weekly and monthly reports.
• Review and analyze daily sales orders, ordering trends, and receivable balances for order release.
• Identify and help implement process improvements; provide backup in the department as needed.

Background & Experience

• Bachelor of Science in Business, Finance, Accounting, or equivalent related field preferred.
• Minimum 2 years of experience in Accounts Receivable strongly preferred.
• Experience in Consumer Product Group, Wholesale, and/or Retail industries preferred.
• Knowledge of Oracle 11i or other large ERP system preferred.
• Strong attention to detail, excellent organizational skills, and self-starter initiative.

The AR Specialist designs and maintains customer master file records, including account setup, corporate hierarchy relationships, and data elements that support transaction processing across credit terms, pricing, order capture, invoicing, collections, and cash application. Operating across the order-to-cash cycle and working independently as well as in a team, this role strengthens data accuracy through audit analysis, returned mail corrections, and merger and acquisition hierarchy research.

What You'll Do

• Set up new accounts including customer name and address records, corporate hierarchy relationships, and all data elements required to support transaction processing.
• Perform account maintenance to add, change, delete, or re-associate customer records and data attributes.
• Research corporate hierarchy relationships to support mergers, acquisitions, and divestitures and make necessary changes.
• Analyze the impact of adds, changes, deletes, and hierarchy changes on transaction processing for credit terms, pricing, order capture, invoicing, collections, and cash application.
• Process change requests for collections to ensure proper grouping of accounts and collection strategies.
• Research and process returned mail to correct invalid name and address records and re-invoke customers.
• Audit and analyze system outputs to ensure transaction processing accuracy.

Knowledge Skills & Abilities

• Experience with customer master file systems, company hierarchy changes due to mergers, acquisitions, and divestitures, and one or more Order to Cash business processes preferred.
• Strong knowledge of Microsoft Office 365 required; intermediate to advanced Excel skills preferred.
• Experience with AS400, GetPaid, and Internet Search skills preferred.
• Highly organized, detail-oriented, and able to work independently and as a team with shared responsibilities.
• Demonstrated ability to follow up, multitask, and prioritize.
• Strong communication skills including phone etiquette, vocabulary, and written communications.

The Accounts Receivable Specialist manages invoice preparation, ledger reconciliation, payment posting, and monthly closings for a manufacturing operation, creating Excel reports for Sales, Program Managers, Production Supervisors, and senior leadership while maintaining confidentiality across all financial records. The work directly supports accurate AR data integrity, timely customer correspondence, and coordination across subsidiary locations to ensure all payments are accounted for and properly posted.

Core Functions

• Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted.
• Verify discrepancies and resolve clients' billing issues.
• Create various Excel reports for Sales, Program Managers, Production Supervisors, Controller, and General Manager.
• Prepare invoices from packing lists and shipping documents; send invoices and monthly statements to customers.
• Resolve invoice or payment discrepancies and ensure credit is received for outstanding debit memos or balances.
• Perform day-to-day financial transactions including verifying, classifying, computing, posting, and recording AR data.
• Post customer payments made via check, wire, or ACH in a timely manner.
• Handle all customer correspondence via phone or email; assist with monthly status reports and monthly closings.
• File, maintain, and distribute accounting documents, records, and reports; maintain confidentiality and demonstrate regular attendance.

Minimum Qualifications

• Bachelor's Degree or Associate's Degree with 2+ years of Manufacturing Accounts Receivable experience.
• Experience with accruals preferred.
• Previous ERP systems experience; ability to use standard office equipment.
• Working proficiency in Microsoft Office suite with strong Excel skills (V-Lookups, Sum-Ifs, Pivot Tables).
• High organizational skills, ability to multi-task, and attention to detail.
• Minimum 18 years of age; eligible to work in the United States.

The AR Specialist manages project billing, customer communications, and lien rights filings for a construction business, processing monthly progress billings, reviewing contractual documents, and entering data into an ERP system to support collection and billing visibility. Working collaboratively with project teams and customers, this role strengthens payment cycle efficiency and supports continuous improvement initiatives across billing processes.

Scope of Work

• Create a positive presence of support to customers and project managers through cooperative and effective communications, fully managing their experience.
• Manage email to ensure requests receive prompt responses and customers feel confident in your ability.
• Process monthly progress billings ensuring they are accurate and on time.
• Work collaboratively with the project team to proactively manage customer expectations.
• Direct job billing processes to allow smooth monthly cycles and quick turnaround of payment.
• Review and understand contractual documents, including executing and returning documents to clients.
• File notices to establish lien rights, including research to understand lien laws by state.
• Manage data collection and entry into ERP system to facilitate visibility in collection and billing processes.
• Make suggestions for and support continuous improvement projects; complete other ad hoc duties as assigned.

Skills & Qualifications

• Demonstrate effective use of Microsoft Outlook, Word, and Excel as well as other job-related applications.
• Positive attitude, enthusiastic, coachable, and self-motivated with a great work ethic; organized and efficient with excellent follow-up skills.
• Demonstrated ability to independently analyze, draw conclusions, and devise solutions to problems.
• Ability to quickly form and maintain positive relationships and adapt to change; effective and cooperative communication skills.
• Basic math skills; desire to continually improve internal processes and make quick and effective decisions.
• Ability to interpret a variety of instructions.

The Accounts Receivable Specialist runs daily data entry across all RAR categories, manages inventory splitting and reporting, performs RAR template uploads, and publishes accurate management reporting on a daily, weekly, and monthly basis. The team relies on this work to maintain quality and productivity standards, ensure SOPs are followed consistently, and translate LCBS research into the RAR database with correct naming conventions and documentation.

Day-to-Day Responsibilities

• Meet quality and productivity standards.
• Communicate issues to management in a timely manner.
• Publish complete and accurate reporting to Management daily, weekly, and monthly.
• Compose emails and research information in LCBS to translate into the RAR database.
• Follow established procedures (SOPs); perform RAR template uploads and data entry for all categories.
• Split inventory into RAR and manage inventory reporting to Supervisor and Team Lead.
• Apply correct naming conventions into RAR.

Position Requirements

• Basic to intermediate Microsoft Excel and Access skills required; intermediate level preferred.
• Previous medical billing or Accounts Receivable experience preferred.
• Intermediate computer skills and data entry proficiency.
• Proficient in alpha/numeric typing.
• Able to interact professionally with internal and external customers with courtesy and respect.
• Adaptable to changing duties, priorities, and procedures; aware of when to alert management of unusual trends.

The AR Specialist manages corporate collections and delinquency resolution, collecting and applying customer payments, making outbound collection calls, monitoring collection reports, and mailing correspondence to encourage payment of past due accounts. Working independently within an assigned portfolio, this role reduces AR delinquency by identifying account issues, maintaining customer relationships, and following up on payment arrangements in a timely and professional manner.

Key Responsibilities

• Collect and apply customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review open accounts for collection efforts.
• Make outbound collection calls professionally while maintaining and improving customer relations.
• Resolve client billing problems and reduce AR delinquency by applying good customer service in a timely manner.
• Review, monitor, and follow up on applicable collection reports and payment arrangements.
• Mail correspondence to customers and send faxes to accounts to encourage payment of delinquent accounts.

Requirements

• Minimum 2 years of corporate collections experience; experience with large corporate customers desired.
• Proficiency in Microsoft Office including Excel, Word, and Access.
• Strong communication, problem-solving, and analytical skills.
• Ability to work independently and adapt to a fast-changing environment.
• Attention to detail with an eye for accuracy.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently with a sense of urgency.

The AR Specialist crafts and maintains complete receivables records for a commercial real estate portfolio, processing multi-bank lockbox deposits, reconciling the AR ledger, producing yearly CAM, INS, and RET billings, and running Aged Delinquency meetings with management. The work directly supports GAAP-compliant financial reporting, accurate tenant account management, and the Finance team's ability to deliver reliable results to leadership on a regular basis.

Primary Duties

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Pull banking data from several different banks including lockboxes.
• Perform day-to-day financial transactions including verifying, classifying, computing, posting, and recording AR data.
• Prepare bills, invoices, and bank deposits; reconcile the AR ledger to ensure all payments are properly posted.
• Perform month-end closing; verify discrepancies and resolve clients' billing issues.
• Facilitate payment of invoices by sending bill reminders and contacting clients.
• Generate financial statements and reports detailing AR status.
• Apply checks daily to tenant accounts; maintain and run Aged Delinquency Report meetings with management.
• Produce yearly CAM, INS, and RET billings for all tenants; assist Finance team and management with reporting and special projects.

Required Qualifications

• 3–5 years of AR experience and general ledger maintenance in the commercial real estate field.
• Knowledge of GAAP and background with a CRE or property management company.
• Experience with MRI accounting software a plus.
• Proficient with Microsoft Excel; tech-savvy with strong communication and multi-tasking skills.
• Accurate, detail-oriented, and able to work independently.

The AR Specialist runs invoice posting, cash receipt application, lien release coordination, and audit preparation for a construction finance operation, managing rolling cash forecasts, insurance certificate compliance, and the full AR ledger reconciliation in the GL. The work directly supports accurate cash flow forecasting, timely payment receipt, and audit-ready financial records reviewed in coordination with the leadership team.

Core Functions

• Post invoices in the systems and apply cash receipts.
• Review aging and follow up with customers on all overdue balances.
• Manage weekly rolling cash report and track actual amounts against forecasted amounts to improve forecast accuracy.
• Reconcile the AR ledger to ensure all payments are properly posted in the GL.
• Resolve discrepancies and work with customers to reconcile accounts.
• Manage lien releases and coordinate with the purchasing manager to ensure timely receipt of payments.
• Manage all insurance certificates to ensure compliance.
• Take the lead in preparing audit materials for annual, bank, and insurance audits.
• Review all new customers with the leadership team; assist with additional special projects.

Experience & Qualifications

• Associate's or Bachelor's degree in Accounting preferred.
• 3+ years of experience in the construction industry preferred.
• Sage/Timberline/Textura/Probuild preferred.
• Solid MS Excel skills and professional communication.
• Ability to set priorities and effectively manage multiple tasks.
• Detail-oriented with a proven ability to communicate effectively with customers and co-workers.

The AR Specialist strengthens payment accuracy by reconciling and processing paper, electronic, and credit card receipts not auto-posted through PeopleSoft for U.S. and Canadian entities, researching unidentified payments, and retrieving and processing all Electronic Fund Transfers. Working within a team-oriented receivables function and communicating with internal and external parties, this role ensures all payment information is verified and applied to the correct customer accounts within the guaranteed timeline.

Operational Focus

• Reconcile and process all paper, electronic, and credit card receipts not auto-posted through PeopleSoft for U.S. and Canadian entities.
• Research unidentified accounts receivable payments.
• Verify all payment information is accurate and applied to proper customer accounts within the guaranteed timeline.
• Process and reconcile daily bank deposits using web-based image application.
• Process transfers, reapplies, and misapplies.
• Retrieve, compile, and process all Electronic Fund Transfers (EFTs).
• Research and retrieve imaged check requests.

Knowledge Skills & Abilities

• 1 year of accounts receivable experience or related work experience.
• Knowledge of PeopleSoft Financials AR module.
• Strong knowledge of Microsoft Office programs and related computer skills.
• Strong data entry skills and ability to understand basic payment methods and formatting.
• Excellent customer service and team communication skills.
• Ability to work in a fast-paced environment and meet deadlines under pressure.

AR Specialist maintains precise incoming payment records, prepares and sends client invoices, audits receipts on a scheduled basis, and investigates irregularities in both incoming and outgoing payments to ensure accuracy across the organization's finances. The work directly supports cross-functional financial integrity by collaborating with accounts payable and other accounting staff and delivering department-specific reports as needed.

Scope of Work

• Maintain precise records of all incoming payments.
• Prepare and send invoices to clients.
• Contact clients as needed to ensure payment of outstanding invoices.
• Reconcile any irregularities in receipts.
• Work collaboratively with accounts payable and other accounting staff to ensure accuracy in finances.
• Audit all receipts on a determined schedule to ensure accuracy in accounting.
• Generate and deliver reports to different departments as needed.
• Actively investigate and resolve irregularities in both incoming and outgoing payments.

Required Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• At least 3 years of experience in a similar role.
• Strong math, typing, and computer skills, especially with bookkeeping software.
• Excellent communication, research, problem-solving, and time management skills.
• High level of accuracy, efficiency, accountability, and attention to detail.
• Ability to build relationships with clients and internal departments.