The Accounts Receivable Specialist adeptly manages accounts receivable tasks, including posting payments, handling tenant inquiries, and resolving account discrepancies. An AR Specialist ensures timely communication with tenants through arrears letters and maintains detailed records for both residential and commercial accounts. Their role involves frequent interaction with collection agencies, reconciliation of commercial accounts, and the preparation of financial reports to support management decisions.
Tips for Accounts Receivable Specialist Skills and Responsibilities on a Resume
1. AP/AR Specialist, Centene Corporation, St. Louis, MO
Job Summary:
- Oversee assigned customers for credit risk purposes
- Manage customers payment in accordance with terms and conditions
- Help collect monies owed-including the sending of weekly accounts receivable statements
- Provide detailed analysis of customer issues
- Manage customer’s payment and deduction patterns
- Assist with regular account reconciliations, identify barriers to payments
- Assist with customer ledgers in cleanest possible format by matching credits and debits
- Help maintain complete records on all accounts, provide internal controls for audit purposes
- Help record checks, ACH and wire payments and allocate payments against receivables
- Prepare credit memos, process write offs, and perform any other ledger movements
- Assist with bank reconciliations, in monthly close process
- Provide support for all miscellaneous cash application related issues
Skills on Resume:
- Financial Analysis (Hard Skills)
- Account Reconciliation (Hard Skills)
- Credit Management (Hard Skills)
- Payment Processing (Hard Skills)
- Collections (Hard Skills)
- Record-Keeping (Hard Skills)
- Financial Reporting (Hard Skills)
- Communication and Customer Service (Soft Skills)
2. AP/AR Specialist, Albertsons Companies, Inc., Boise, ID
Job Summary:
- Review and analyze accounts receivable aging.
- Research client accounts using electronic billing sites in order to take the appropriate actions to resolve outstanding balances.
- Contact clients via phone calls, and email to follow-up on status of unpaid invoices.
- Prepare and send monthly overdue statements, Negotiate, and arrange payment schedules.
- Record all collection activities within the Firm’s database.
- Follow up on previous collections efforts with regularity.
- Communicate all collections activity with the assigned Partner.
- Request application of retainers and unapplied cash for payment of invoices.
- Process refund requests for remaining Trust balances and client overpayments.
- Calculate deductible exhaustion for insured client-matters.
- Monitor insurance carrier deadlines and schedule appeal response accordingly
Skills on Resume:
- Accounts Receivable Analysis (Hard Skills)
- Research Skills (Hard Skills)
- Communication Skills (Soft Skills)
- Statement Preparation (Hard Skills)
- Record-Keeping (Hard Skills)
- Follow-Up Persistence (Soft Skills)
- Collaboration (Soft Skills)
- Financial Calculations (Hard Skills)
3. AR Specialist, The Boeing Company, Chicago, IL
Job Summary:
- Monitor customer AR aging, make collection calls on past due accounts
- Review and resolve customer past due unpaid invoices
- Monitor daily customer deduction report generated from daily cash application
- Set up and maintain new customers daily processing of invoices in accounting software
- Verify customer applications for payment information
- Research and solve payment discrepancies, process credit card payments and credits
- Collaborate with attorneys and legal assistants to ensure timeliness of appeal processes
- Provide guidance regarding appropriate appeal response and respond to attorney inquiries
- Prepare and review the appeal response to ensure all items are accurate
- Submit appeal and documents via client e-billing sites
- Notify attorneys of appeal results, audit accounts receivable ledgers
Skills on Resume:
- AR Management (Hard Skills)
- Collections (Hard Skills)
- Invoice Resolution (Hard Skills)
- Cash Application (Hard Skills)
- Customer Setup (Hard Skills)
- Payment Processing (Hard Skills)
- Legal Collaboration (Hard Skills)
- Appeal Management (Hard Skills)
4. AR Specialist, Comcast Corporation, Philadelphia, PA
Job Summary:
- Post daily ACH/wire deposits, researches and processes bad checks.
- Update end of month deposit reports for internal ACH/wire deposits
- Clear AR invoicing corrections, post daily manual deposit
- Run in house deposit 3 times a week (Mon, Wed and Fri)
- Attend monthly update meeting on all aged open items
- Records payments to customers' accounts and maintains accounts receivable records.
- Enters cash receipts daily to update customer accounts.
- Processes daily manual deposits, daily lock box deposits, and daily cash control sheets.
- Files check stubs and bank receipts.
- Researches and processes customer claims of invoice payment.
- Researches Suspense Checks by calling on unknown checks.
- Answers accounts receivable phone inquiries and follows up.
Skills on Resume:
- Financial Accounting Skills (Hard Skills)
- Attention to Detail (Soft Skills)
- Analytical Skills (Hard Skills)
- Organizational Skills (Soft Skills)
- Communication Skills (Soft Skills)
- Problem-solving Skills (Hard Skills)
- Time Management (Soft Skills)
- Customer Service Orientation (Soft Skills)
5. AR Specialist, UPS (United Parcel Service), Atlanta, GA
Job Summary:
- Verifies vendor accounts by reconciling monthly statements and related transactions.
- Taking calls/e-mails from vendors for payment inquiries and resolving outstanding items.
- Resolves account discrepancies by investigating documentation
- Issuing stop payments, payments, or adjustments, sort, scan and store invoices and other documents.
- Supports the team by researching accounting inquiries and in close process including journal entries and reconciliations
- Ensure compliance with company policies while carrying out daily processes and controls accurately and on time.
- Prepare and deliver reporting of daily cash receipts, Facilitate external audit requests
- Process accounts receivable write offs, payment reversals and client retainer and trust account transactions.
- Will be responsible for invoicing up to 100 invoices each day
- Working with both a proprietary system and QuickBooks - must be systems savvy
- Batching invoices and bills, submitting through portal or email to clients
Skills on Resume:
- Accounts Payable and Receivable Management (Hard Skills)
- Communication Skills (Soft Skills)
- Attention to Detail (Soft Skills)
- Analytical Skills (Hard Skills)
- Compliance Knowledge (Hard Skills)
- Reporting Skills (Hard Skills)
- Systems Proficiency (Hard Skills)
- Organizational Skills (Soft Skills)
6. AR Specialist, The Walt Disney Company, Burbank, CA
Job Summary:
- Post payments by recording cash, checks and credit card transactions.
- Ensure receivables and billings are processed in an accurate and timely manner.
- Verify accounts by reconciling statements and transactions.
- Maintains financial security by following internal accounting controls.
- Maintains financial historical records by filing accounting documents.
- Maintain accounting ledgers by posting account transactions.
- Create reports and maintain information using Excel, Prepare, review and send invoices.
- Summarize receivables by maintaining invoice accounts, verifying totals and preparing reports.
- Process invoices with verification to purchase orders and related goods receipts, services performed, or progress billings.
- Charges expenses to accounts and cost centers by analyzing non-PO invoices/expense reports.
- Reconciles processed work by verifying entries to posted transactions.
Skills on Resume:
- Accounting Skills (Hard Skills)
- Attention to Detail (Soft Skills)
- Tax Compliance (Hard Skills)
- Communication Skills (Soft Skills)
- Customer Service Orientation (Soft Skills)
- Problem-Solving Skills (Soft Skills)
- Organization and Time Management (Soft Skills)
- Analytical Skills (Hard Skills)
7. AR Specialist, Raytheon Technologies Corporation, Waltham, MA
Job Summary:
- Process and send customer sales invoices, credit memos, rebills, and adjustments accurately and timely using multiple methods of delivery
- Prepare manual invoices when needed to meet customer needs and create reconciliations to match manual invoice totals to system invoice totals
- Work with Internal Tax team to ensure sales tax on customer invoices is accurate
- Actively pursue tax certificates on customers claiming exempt status
- Work closely with Project Managers, etc. to ensure accurate invoicing to Services customers
- Reconcile and balance customer A/R accounts as credits and/or rebills and ensure payments are applied
- Initiate contact with customers to establish a relationship and to help ensure collection of outstanding accounts receivable in a timely manner improving cash flow
- Support client executives by assisting with client queries and researching various discrepancies and issues regarding client’s account
- Document collection and customer service efforts on an account in an accurate, detailed and timely manner
- Monitor client accounts for credit balances (unapplied cash and credit memos) and resolve by conducting thorough research and processing through to appropriate resolution
Skills on Resume:
- Accounting Skills (Hard Skills)
- Attention to Detail (Soft Skills)
- Tax Compliance (Hard Skills)
- Communication Skills (Soft Skills)
- Customer Service Orientation (Soft Skills)
- Problem-Solving Skills (Soft Skills)
- Organization and Time Management (Soft Skills)
- Analytical Skills (Hard Skills)
8. AR Specialist, Cigna Health Corporation, Bloomfield, CT
Job Summary:
- Ensures funds received are applied properly and accurately.
- Analyze and address discrepancies with customer.
- Prepare and deposit funds received in office.
- Process credit cards sales, reconcile aging to general ledger.
- Reach out to customers for collections of accounts receivable.
- Generate invoices and statements for the customers.
- Close and balance accounts receivables and sales and prepare the reports for closing.
- Assist with month end reconciliations and adhere to month end deadlines.
- High volume collection calls and email to assigned customer accounts to collect on open and aged receivable balances.
- Review and research customer disputes and billing issues in a timely manner to resolve delays in payments from customers.
- Identify issues that cause delinquency and discuss with management.
- Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards while noting accounts with issues identified.
Skills on Resume:
- Financial Reconciliation (Hard Skills)
- Discrepancy Resolution (Hard Skills)
- Cash Handling (Hard Skills)
- Credit Card Processing (Hard Skills)
- Collections Management (Hard Skills)
- Invoicing and Statement Generation (Hard Skills)
- Account Reconciliation and Reporting (Hard Skills)
- Issue Identification and Resolution (Hard Skills)
9. AR Specialist, The Goldman Sachs Group, Inc., New York, NY
Job Summary:
- Log all incoming invoices and employee expenses on the system (Microsoft Dynamics Navision)
- Code the invoice and distribute it to budget owners across the business for approval
- Assist the Stock AP Specialist during busy times and cover for annual leave to process Stock Invoices
- Resolution of supplier queries in a timely manner, Log and check freight invoices prior to approval
- Perform regular reconciliations of supplier statements to ensure all invoices are accounted for and paid on a timely basis
- Administrative duties including opening post, printing invoices, monitoring the accounts payable email inbox and filing of processed invoices and expenses
- Provide support with the implementation of the new Invoice Scanning Tool and ERP system (Microsoft D365)
- Perform credit checks and work with the B2B/Wholesale teams to successfully set up new B2B/Wholesale customer accounts
- Raise B2B/Wholesale invoices in Excel and Dynamics for stock related sales and royalty/commission deals
- Ongoing reconciliations of the B2B/Wholesale Customer Accounts
- Following up and resolving any discrepancies and outstanding items on a timely basis
Skills on Resume:
- Microsoft Dynamics Navision proficiency (Hard Skills)
- Attention to detail (Soft Skills)
- Problem-solving skills (Soft Skills)
- Organizational skills (Soft Skills)
- Administrative skills (Soft Skills)
- ERP system implementation expertise (Hard Skills)
- Credit management (Hard Skills)
- Excel proficiency (Hard Skills)
10. AR Specialist, Target Corporation, Minneapolis, MN
Job Summary:
- Update AP Supervisor, Head of Operational Finance and senior B2B members monthly on concerns or issues on any accounts.
- Run outstanding debtors reports, send out monthly statements and chase any outstanding debts
- Allocate payments received against relevant invoices and customer accounts
- Prepare the necessary paperwork for VAT adjustment/refunds
- Process internal gift card orders
- Provide support with the implementation of the new ERP system (Microsoft D365)
- Calls and/or mails correspondence to customers in order to update accounts.
- Prepares over 60-day receivables report every other Monday.
- Prepare account currents, Prepare and mail late notices.
- Print and mail accounts receivable statements.
- Makes collection calls by calling agents on past due accounts.
Skills on Resume:
- Communication Skills (Soft Skills)
- Financial Analysis (Hard Skills)
- Accounts Receivable Management (Hard Skills)
- VAT Adjustment/Refunds (Hard Skills)
- ERP System Proficiency (Hard Skills)
- Attention to Detail (Soft Skills)
- Organization Skills (Soft Skills)
- Collection Techniques (Soft Skills)
11. Accounts Receivable Specialist, International Business Machines Corporation, Armonk, NY
Job Summary:
- Return Customer calls and queries daily
- Document customer calls, monitor accounts on Hold
- Monitor monthly aged receivables reports, identify problem accounts.
- Follow up with clients by correspondence and phone calls.
- Sending credit letters and sending customers to collection – per collection procedure
- Adjust invoices to correct errors (freight/discounts etc…) Internal credit notes
- Account maintenance and new accounts – account name, ownership, address customer class phone number master accounts, updated info.
- Determine and extend credit terms, management of account records and files
- Collection calls to clients for past due accounts daily.
- Maintain a close communicative relationship with the sales team on all matters that
- Have an impact on the customer relationship
- Ensure AR database is updated and archived after 2-year inactivity
Skills on Resume:
- Customer Service (Soft Skills)
- Communication (Soft Skills)
- Analytical Skills (Hard Skills)
- Attention to Detail (Hard Skills)
- Credit Management (Hard Skills)
- Collections (Hard Skills)
- Team Collaboration (Soft Skills)
- Database Management (Hard Skills)
12. Accounts Receivable Specialist Resume Format and Download
Job Summary:
- Participate in Month-end closing process – balance sub-ledgers
- Assist with end of year preparation and procedures
- Reconcile the Cash Flow Spreadsheet to the Bank
- Enter deposits daily, Credit card application (PayPal)
- Update the Cash Flow Spreadsheet daily.
- EFT cash application (EDT and SPS commerce)
- McKesson and Rexall and Shoppers online invoice uploads
- Maintain hard copies of all Credit reports, aid and support with other projects
- Scan cheques received into reader – submit to bank, apply and reconcile in Syspro
- Organize and distribute daily correspondence to appropriate departments.
- Month- End send electronic statements to customers or print and mail paper statements
- Email/Fax/Mail copies of invoices and credit notes for customers on request.
Skills on Resume:
- Financial Reconciliation (Hard Skills)
- Month-End Closing Procedures (Hard Skills)
- Data Entry and Management (Hard Skills)
- EFT Processing (Hard Skills)
- Invoice Management (Hard Skills)
- Document Management (Hard Skills)
- Banking Operations (Hard Skills)
- Customer Communication (Soft Skills)
13. AR Specialist, Exelon Corporation, Chicago, IL
Job Summary:
- Utilize advanced techniques to apply payments and ensure cash posting is accurate and timely
- Analyze customer accounts and manage deductions through system tools
- Provide reconciliations of account activity to both the customer and management to resolve payment/deduction issues
- Identify and provide solutions to management for prevention of deductions and non-payment
- Coordinate activities across internal departments and navigate across multiple channels within a customer organization to reach resolution on account issues
- Initiate or respond to customer correspondence on payment/deduction issues
- Participate in monthly A/R and Credit departmental meetings
- Provide feedback on processes, and communicate insights based on customer behavior
- Support audit requirements and requests.
Skills on Resume:
- Payment Application (Hard Skills)
- Account Analysis (Hard Skills)
- Reconciliation (Hard Skills)
- Problem-Solving (Hard Skills)
- Coordination (Soft Skills)
- Communication (Soft Skills)
- Meeting Participation (Soft Skills)
- Process Improvement (Soft Skills)
- Audit Support (Hard Skills)
14. Accounts Receivable Specialist, General Dynamics Corporation, Reston, VA
Job Summary:
- Create Customer Invoices, maintain tax-exempt system
- Provide customer service via telephone and email
- Review invoices for accuracy before billing
- Reconcile various general ledger accounts
- Oversee electronic paying customer accounts
- Work with Corporate Accounting and assist with miscellaneous billings
- Research and resolve internal and external customer issues.
- Prepare bank deposits, record via CashPro, and apply electronic receipts to correct client invoices
- Timely investigate and resolve internal customer inquiries through the Cherwell ticketing system
- Electronic document filing, fill-in for coworkers
Skills on Resume:
- Attention to Detail (Soft Skills)
- Customer Service Skills (Soft Skills)
- Accounting Knowledge (Hard Skills)
- Problem-Solving Abilities (Soft Skills)
- Communication Skills (Soft Skills)
- Technical Proficiency (Hard Skills)
- Organizational Skills (Soft Skills)
- Teamwork and Flexibility (Soft Skills)
15. AR Specialist, State Farm Mutual Automobile Insurance Company, Bloomington, IL
Job Summary:
- Process and generate, electronic invoicing on a daily, weekly and monthly basis.
- Addressing custom client invoicing requirements and ensuring accuracy of all invoices sent to clients.
- Research and respond to customer concerns regarding disputed invoices, misapplied payments, and potential credits.
- Prepare batches of invoices for payment
- Bill of Landing 3-way matching and coding
- Follow-up on un-allocated payments
- Carry out billing, and reporting activities according to specific deadlines
- Follow established procedures for processing cash receipts
- Process credit card transactional files
- Process credit/rebill, clean-ups, Non-Inventory billing
- Collect data and prepare monthly miscellaneous billing files, including POS, and MS files
- Review and submittal of freight payments to vendors
Skills on Resume:
- Invoicing Management (Hard Skills)
- Client Communication (Soft Skills)
- Attention to Detail (Soft Skills)
- Financial Reporting (Hard Skills)
- Payment Processing (Hard Skills)
- Deadline Management (Soft Skills)
- Problem Solving (Soft Skills)
- Technical Skills (Hard Skills)
16. AR Specialist, The Home Depot Inc., Atlanta, GA
Job Summary:
- Establishing and maintaining company and departmental files related to contracts, legal documents, historical financial reports, client files, and other documents retained.
- Performing quality control and problem resolution for "Committed Business Forms" used for workflow scheduling and billing
- Printing new CBFs, checking for completeness and accuracy, distributing to appropriate billing staff
- Serving as liaison between sales and marketing staff and accounts receivable staff to reconcile issues
- Receiving checks and preparing deposits for various accounts
- Verifying, before deposit, correct customer account applications and accuracy of payments
- Maintaining accounts payable paid voucher files including creating new files
- Assisting accounting supervisor with activities related to grants administration.
Skills on Resume:
- Organization and File Management (Hard Skills)
- Attention to Detail (Soft Skills)
- Communication Skills (Soft Skills)
- Financial Acumen (Hard Skills)
- Problem-Solving (Soft Skills)
- Data Entry and Accuracy (Hard Skills)
- Accounts Payable Management (Hard Skills)
- Administrative Support (Hard Skills)
17. AR Specialist, AmerisourceBergen Corporation, Conshohocken, PA
Job Summary:
- Post payments and miscellaneous charges into the Accounts Receivable system.
- Prepare and mail out rent arrears letters, scan rent payment to various banks.
- Send residents arrears accounts to collection agencies.
- Review commercial accounts for collections and reconciliation, post monthly receipts, prepare monthly arrears reports
- Prepare and maintain Real Estate Tax Escalation Schedules
- Accounts Receivable, assist daily with residential receivables and customer service
- Accounts Payable, process payments for Utility vendor accounts in AVID Exchange
- Handle tenant inquiries by phone in regards to rent, maintenance, or common charge accounts.
- Troubleshoot and resolve issues in a timely manner.
- Generate, analyze and interpret account balance discrepancies for all levels of management and/or tenants.
- Setup and maintain commercial tenant accounts in MRI
- Proactively assist residents with account issues and work towards resolution of those issues.
Skills on Resume:
- Accounts Receivable Management (Hard Skills)
- Collections Management (Hard Skills)
- Real Estate Tax Escalation (Hard Skills)
- Accounts Payable Processing (Hard Skills)
- Customer Service (Soft Skills)
- Problem Solving and Troubleshooting (Soft Skills)
- Software Proficiency (Hard Skills)
- Communication and Conflict Resolution (Soft Skills)
18. AR Specialist, Valero Energy Corporation, San Antonio, TX
Job Summary:
- Update and generate bills based on product usage and contracts.
- Work with sales representatives to resolve any contract or billing issues.
- Review and revise process for correctness and efficiency.
- Make suggestions on improvement to the process, reconciliations ensuring data integrity, etc.
- Contact customers with past due accounts to bring them to current.
- Work with customers to resolve billing disputes and questions.
- Supervising off-shore cash applications team, reviewing credit applications
- Validating weekly invoices are correct and accurate, apply and reconcile cash receipts.
- Reconciling Fleet card payments, including working with Ops team to resubmit missing payments
- Maintain acceptable outstanding A/R levels for assigned accounts with a focus on aged receivables and past due amounts
Skills on Resume:
- Billing and Invoicing Expertise (Hard Skills)
- Communication Skills (Soft Skills)
- Process Improvement (Hard Skills)
- Data Integrity Management (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Supervisory Skills (Soft Skills)
- Attention to Detail (Soft Skills)
- Analytical Skills (Hard Skills)
19. AR Specialist, Intel Corporation, Santa Clara, CA
Job Summary:
- Manage a high volume of daily collection calls.
- Managing account reconciliations and cash applications.
- Report on account receivables and bad debt.
- Updating customer records to ensure accurate terms, payment details, and contact information
- Maintain A/R inbox and respond to all internal and external inquiries
- Call and email clients to collect past due invoices and prepare weekly status reports
- Review accounts to determine appropriate follow-up action
- Access client’s system to obtain needed information to resolve claims
- Investigate and resolve claims denied due to coverage issues, medical record requests and authorizations
- File appeals on claim denials pull medical records out of EPIC System
Skills on Resume:
- Strong Communication Skills (Soft Skills)
- Attention to Detail (Hard Skills)
- Analytical Skills (Hard Skills)
- Organizational Skills (Soft Skills)
- Problem-Solving Skills (Hard Skills)
- Customer Service Orientation (Soft Skills)
- Financial Software Proficiency (Hard Skills)
- Familiarity with Medical Record Systems (Hard Skills)
20. AR Specialist, The Bank of New York Mellon Corporation, New York, NY
Job Summary:
- Monitoring and analyzing customers' receivables
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Credit Policy
- Maintain good working relationships with business partners
- Contacting customers by phone, email or F2F to discuss the issues
- Cooperation with regional market access team, customer service and sales department
- Generating ideas pool to improve collections, preparing AR/collection reports
- Ensuring compliance with debt collection process and procedures
- Recommending refinancing of overdue debts and participating in negotiations with customers
- Reconciling incoming debt collection payments
- Handling of customer queries regarding debt collection
- Analyzing financial position of customer and recommending level of credit limits.
Skills on Resume:
- Financial Analysis (Hard Skills)
- Debt Collection (Hard Skills)
- Communication Skills (Soft Skills)
- Collaboration (Soft Skills)
- Analytical Thinking (Hard Skills)
- Compliance Management (Hard Skills)
- Problem-Solving (Soft Skills)
- Risk Management (Hard Skills)