ADMINISTRATIVE SUPPORT ASSOCIATE RESUME EXAMPLE

Published: Nov 14, 2024 - An Administrative Support Associate assists with daily business tasks by coordinating schedules, processing correspondence, and arranging travel. Manages office inventories, provides computer support, and ensures efficient scheduling, billing, and customer service. Upholds HIPAA confidentiality standards while supporting intake processes and building strong relationships with all clients and team members.

Tips for Administrative Support Associate Skills and Responsibilities on a Resume

1. Administrative Support Associate, Harmony Healthcare, Orlando, FL

Job Summary: 

  • Serve as an administrative resource to other departments and branch offices assisting with the order process, invoice and billing processing, return and warranty claims, reviewing service tickets, etc.
  • Provide consistent department training as directed.
  • Provide primary back up support to the Administrative and Finance Departments.
  • Complete special projects as assigned by Manager.
  • Assist with process implementation by educating associates and answering questions.
  • Support and implement administrative policies and procedures.
  • Research and compile data for contract justification reports as directed by Manager.
  • Complete accurate and timely weekly, monthly and annual reports as requested by Manager.
  • Follow all company standards, guidelines and procedures.
  • Improve quality and efficiency of work by suggesting new applications to Manager.


Skills on Resume: 

  • Administrative Support (Soft Skills)  
  • Billing Processing (Hard Skills)  
  • Training (Soft Skills)  
  • Process Implementation (Soft Skills)  
  • Policy Support (Hard Skills)  
  • Data Research (Hard Skills)  
  • Report Preparation (Hard Skills)  
  • Quality Improvement (Soft Skills)  

2. Administrative Support Associate, GreenTech Solutions, Austin, TX

Job Summary: 

  • Providing executive administrative support, including, but not limited to calendaring, scheduling, and expense reporting for the Founder & CEO, and other team members 
  • Managing all aspects of business travel arrangements for the Chicago Beyond team
  • Assisting with other administrative needs (e.g., employee onboarding, recruiting logistics)
  • Assisting with management of Chicago Beyond’s Home for Social Innovation, including managing inventory and procurement of supplies, setting up conference rooms, managing/greeting visitors, and organizing catering 
  • Serving as point person for maintenance and office space requests, mailing and shipping, etc.
  • Maintaining kitchen and other common areas
  • Opening and closing the space daily
  • Planning and providing event execution support, including but not limited to catering, facilities management, signage, and registration
  • Managing AV requirements based on event, content, and production requirements


Skills on Resume: 

  • Executive Administrative Support (Soft Skills)  
  • Travel Coordination (Hard Skills)  
  • Employee Onboarding (Soft Skills)  
  • Inventory and Procurement Management (Hard Skills)  
  • Facilities Management (Hard Skills)  
  • Visitor Management (Soft Skills)  
  • Event Planning (Soft Skills)  
  • AV Management (Hard Skills)  

3. Administrative Support Associate, Summit Financial Group, Denver, CO

Job Summary: 

  • Processing of relevant Information Services invoices using the corporate payables software
  • Engagement with vendors to obtain payable information (W9, payment methods) and address invoicing issues
  • Research applicable sales and use tax rules and ensure invoices accurately reflect tax
  • Coordination with Finance for setup of identifiers within the payables software for tracking invoices to specific projects
  • Review budget centers monthly to identify the need to set up a financial accrual for budgeted items not incurred in the month but still anticipated in a future month.
  • Manage the coordination of high-level program meetings, from securing a location and coordinating attendees (including visitors), to verifying clearance levels, setting agendas, taking minutes, tracking action items, and communicating to management
  • Partner with Sandia New Mexico, engage proactively with external partners across the National Security Complex, and coordinate customer access to shared networks
  • Manage OneNote and SharePoint to maintain, communicate, share or present information to managers and team members
  • Participate in information management and communication projects and processes
  • Gather, record, and verify data and information from several sources
  • Coordinate a program-wide action item tracker and tier reporting system


Skills on Resume: 

  • Invoice Processing (Hard Skills)  
  • Vendor Engagement (Soft Skills)  
  • Sales and Use Tax Research (Hard Skills)  
  • Financial Coordination (Hard Skills)  
  • Program Coordination (Soft Skills)  
  • Data Management (Hard Skills)  
  • OneNote and SharePoint Management (Hard Skills)  
  • Action Item Tracking (Soft Skills)  

4. Administrative Support Associate, Riverbend Resources, Portland, OR

Job Summary: 

  • Process requests for payments for all outside contractors via PeopleSoft and maintaining all related files.
  • Enter client billing information for CDSA to insurance companies and Medicaid, verify insurance payments status by utilizing on-line websites and telephone, print and mail insurance claims relating to assigned client files and responsible for accurate accounting of assigned client files. 
  • Close monitoring and follow-up on all outstanding claims. 
  • Generating collection requests to supervisor, who in turn, bills clients.
  • Complete client financial interview to obtain information (i.e. demographic information, Insurance or Medicaid policy numbers, etc.) necessary for billing, determines sliding fee scale percentage for family and informs them of cost for each service to be provided. 
  • Obtain parental/guardian signature indicating understanding of billing policies and obligation of payment.
  • Directly accountable for a specific set of financial charts includes keeping charts updated and filed properly.
  • Assume responsibility for complex bookkeeping records, requiring decisions related to the appropriateness of requested expenditures.
  • Ensure all copiers and facsimile machines for CDSA are in good working order and maintain in-stock supplies.
  • Order all supplies for CDSA program using on-line Purchasing System and Office Depot ordering. 
  • Supervise distribution of supplies from inventoried stock. 
  • Investigates purchasing options
  • Assists CDSA Business Manager in accounting of expenditures for budget planning purposes by maintaining information on appropriate spreadsheets.
  • Send all service request referrals relating to outside provider therapies for CDSA via scanning and maintaining files.
  • Serve as a backup (cross training) for other duties in the department.


Skills on Resume: 

  • Payment Processing (Hard Skills)  
  • Insurance Verification (Hard Skills)  
  • Billing and Invoicing (Hard Skills)  
  • Financial Interviewing (Soft Skills)  
  • Chart Management (Hard Skills)  
  • Bookkeeping (Hard Skills)  
  • Supply Management (Hard Skills)  
  • Cross-Training (Soft Skills)  

5. Administrative Support Associate, Crestview Community Health, Raleigh, NC

Job Summary: 

  • Provide administrative support to the Division Chief, faculty and residents in Plastics/Dermatology Surgery 
  • Assist with day-to-day business matters in the division.
  • Coordinating schedules, processing correspondence, arranging travel and other special events.
  • Assist in abstract and manuscript preparation, complete literature searches, etc.
  • Maintain all office inventories and handle all orders, following good business practices and policy.
  • Provide general clerical aid like file maintenance, telephone coverage, fee and invoice processing, etc.
  • Provide computer user support to the division, triage hardware issues, train new users 
  • Review chart, including email to prepare accurate scheduling, sales, billing, service rendering and customer service
  • Develop and build relationships (Stages 1 - 4) with every person who enters the door
  • Ensure HIPAA Confidentiality in all settings, public and private, in all elements of the position Collecting, printing, organizing
  • Intake, follow up, program aide services, linking arms with Intake Coordinator and Clinical Director and Administrator


Skills on Resume: 

  • Administrative Support (Soft Skills)  
  • Business Coordination (Soft Skills)  
  • Scheduling Management (Hard Skills)  
  • Travel Coordination (Soft Skills)  
  • Manuscript and Abstract Preparation (Hard Skills)  
  • Inventory Management (Hard Skills)  
  • Customer Service (Soft Skills)  
  • HIPAA Compliance (Hard Skills)  

6. Administrative Support Associate, Beacon Education Services, Albany, NY

Job Summary: 

  • Respect the rights, privacy, and property of others, and maintain strict confidentiality effectively protects all health information from an authorized access per HIPAA regulations and all applicable local and state laws
  • Conduct conforms to the mission, vision, values, and code of conduct of Pacific solstice
  • Attendance and punctuality
  • Provide appropriate notice before vacation/time off, and notify supervisor a minimum of two hours before shift when unable to come to work
  • Observe allotted break and meal periods as prescribed by Pacific solstice and follow‘s time clock procedures
  • Attend to personal affairs to avoid any interference with productivity
  • Adhere to the dress code of Pacific Solstice
  • Follow the crisis and incident occurrence and reporting policy and procedures and reporting any potential safety issues
  • Demonstrate an understanding of the personal role in the case of a fire/disaster, and participates in performance improvement activities
  • Function with an awareness of patient safety issues and apply basic principles of safety as identified within the facility
  • Courteously answers incoming telephone calls, determines the purpose of the call, and directs calls to the appropriate individual or department when needed Monitor electronic fax


Skills on Resume: 

  • Confidentiality (Hard Skills)
  • Adherence to Regulations (Hard Skills)
  • Professional Conduct (Soft Skills)
  • Punctuality (Soft Skills)
  • Communication Skills (Soft Skills)
  • Attention to Detail (Soft Skills)
  • Safety Awareness (Hard Skills)
  • Time Management (Soft Skills)