Published: Nov 15, 2023 - An Administrative Support Assistant provides key support to the Division Chief and Deputy, handling time and attendance duties for all Division employees through an automated system. Coordinates comprehensive travel arrangements, including international trips, while managing property accountability and supporting divisional automation needs. Safeguards confidential information, follows instructions precisely, and efficiently manages incoming communications, ensuring optimal cost-effectiveness in travel planning using company resources.
Tips for Administrative Support Assistant Skills and Responsibilities on a Resume
1. Administrative Support Assistant, Riverside Healthcare, Riverside, CA
Job Summary:
- Serve as administrative liaison in direct support of the Division Chief and Deputy.
- Perform all time and attendance and related duties for all Division employees using an automated reporting system.
- Coordinate travel arrangements including remote international locations for employees.
- Responsible for property accountability of expendable and non-expendable property.
- Support Division automation requirements, and advise on purchase of computer resources.
- Take meeting notes and minutes.
- Follow written and oral instructions effectively.
- Coordinate activities with others.
- Safeguard confidential information.
- Understanding of higher education policies, procedures, and best practices in college curriculum processes.
- Answer all incoming phone calls and transfer them to the appropriate party.
- Arrange all flights and hotel stay for the company
- Transportation arrangements may include a limo or car service.
- Use company credit card miles to complete the travel arrangements and seek to find the most cost-effective arraignments.
- Submit a travel voucher to accounts payable for all arrangements made.
- Oversee ordering all supplies for the Corporate Office.
- Order food for the corporate food weekly and restocks the Employee kitchen.
Skills on Resume:
- Admin Support (Soft Skills)
- Time Management (Hard Skills)
- Travel Coordination (Hard Skills)
- Property Management (Hard Skills)
- Automation Support (Hard Skills)
- Note Taking (Hard Skills)
- Confidentiality (Soft Skills)
- Policy Knowledge (Hard Skills)
2. Administrative Support Assistant, Peak Performance Solutions, Denver, CO
Job Summary:
- Provides guidance, access to and assistance with information resources.
- Provides menu management and initial introductory training for use of the electronic health record.
- Troubleshoots and provides daily hardware/software support and guidance to users
- Maintains appropriate section logs and records to document all user support activities and functions
- Creates written materials to assist users in hardware, software, and general automated operation activities
- Receives requests for special informational studies, surveys, questionnaires, etc., from clinical staff and top management
- Collection of data from all appropriate sources, the preparation of appropriate reports to present results of data analysis, and review and validation of data collected
- Uses software to manipulate and analyze extracted data from the electronic health record and various sources and generate charts and graphs and other presentation software available from other various sources
- Assists the Administrative Officer with Human Resources related issues within the Diagnostic Imaging Service to include personnel actions such as hiring, promotions, terminations, extensions, payroll issues and labor management relations, predominantly by entering actions within the HR staffing system under the AO's purview
- Assists the administrative officer (AO) in budget guidance and administration by gathering data to help the AO have an awareness of available resources in order to make recommendations to Medical Center management regarding needs, distribution or redistribution of these resources.
- Provides informatics support, including timely and relevant information to staff (i.e., reports/outputs), including regular statistical and management reports on clinical workload and productivity (e.g. clinical workload, turnaround time, etc) as well as data for performance measures and productivity measures, such as timeline measures, radiology order management, etc.
- Order snacks and drinks monthly for the Corporate office
Skills on Resume:
- User Support (Soft Skills)
- Menu Management (Hard Skills)
- Troubleshooting (Hard Skills)
- Record Keeping (Hard Skills)
- Documentation (Hard Skills)
- Data Analysis (Hard Skills)
- Report Generation (Hard Skills)
- HR Support (Hard Skills)
3. Administrative Support Assistant, Coastal Financial Advisors, Savannah, GA
Job Summary:
- Personnel liaison for multi-team environments, coordinating personnel actions and ensuring proper paperwork is completed in a timely manner.
- Organizing and scheduling meetings, appointments, attending and transcribing meeting minutes
- Coordinating travel arrangements for the team and preparing expense reports for staff.
- Creating and processing purchase requests for applicable requests such as hotels, memberships, exhibits and conference fees.
- Serve as the administrative assistant for the Institutional Review Board (IRB).
- Charged with protecting the rights of human subjects related to research projects.
- Coordinate meetings, track projects and work with the IRB chairperson to ensure that the committee work is completed in a timely manner and that outcomes are shared with the participating individuals and institutions.
- Data entry, invoicing, payment tracking and reconciling for data requests fulfilled by team staff.
- Maintaining supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies and processing invoices for timely payment.
- Answering phones, formatting, proofreading and copying memos, letters, faxes, expense reports and forms, handling incoming and outgoing mail
- Responding to electronic communications, maintaining the office filing system and retrieving material from files
- Checking patients who are registered for testing against a paper or electronic list on a tablet, assisting with registration if are not
- Verifying demographic information
- Supporting testing operations by sending supplies into the testing tent and taking packages out of samples from the tent to the refrigerator truck
- Performing data entry functions
Skills on Resume:
- Data Entry (Hard Skills)
- Invoicing (Hard Skills)
- Inventory Management (Hard Skills)
- Office Administration (Soft Skills)
- Communication (Soft Skills)
- Filing System Management (Hard Skills)
- Patient Registration (Soft Skills)
- Testing Support (Soft Skills)
4. Administrative Support Assistant, Green Valley Tech, Burlington, VT
Job Summary:
- Responsible for certifying time and attendance for the department.
- Strive to create an inclusive and accessible environment for all, promote and sustain diversity in the workplace in all its forms.
- Liaison for the UF/IFAS Advancement Office for internal and external units at the Foundation and across campus.
- Responsible for preparing and proofing correspondence, documents and agendas, many of which are confidential, make necessary edits for accuracy of content.
- Prepare, update and submit agenda for team meetings on a weekly basis.
- Assist Annual Giving liaison in pulling data for mailings, proofing correspondence for accuracy, and preparing letters for mailing.
- Handle transmission of correspondence by mail, fax, e-mail, or other methods as directed
- Initiate correspondence as necessary to insure the efficient and timely flow of information within the office.
- Retrieve and sort mail to be inserted in proper folders, including mail of a confidential nature.
- Forward communications with appropriate background material and analysis.
- Assist in management of Student Assistants.
- Use Advance efficiently for research of donors, prospects and friends.
- Coordinate meeting venues, technology support, and presentation materials.
- Work with the Donor Relations Coordinator in assisting with events both locally and across the state as needed, that often include various UF/IFAS leadership.
- Liaison and work closely with development support staff and units across campus.
Skills on Resume:
- Proofreading (Hard Skills)
- Agenda Management (Hard Skills)
- Data Handling (Hard Skills)
- Correspondence Management (Soft Skills)
- Mail Sorting (Hard Skills)
- Event Coordination (Soft Skills)
- Donor Research (Hard Skills)
- Team Collaboration (Soft Skills)
5. Administrative Support Assistant, Summit Medical Group, Reno, NV
Job Summary:
- Maintaining records pertaining to accounts payable/receivable, records payments/credits on children's ledger accounts.
- Regularly reviewing and updating account status in IRIS system according to University policies and procedures.
- Generating monthly accounts receivable report for coordinator.
- Preparing and sending letters for past due fees, referring delinquent accounts when needed to collection agency.
- Processing and entering all biweekly and monthly timekeeping records and leave forms.
- Submitting electronic forms for advertising open staff positions.
- Submitting paperwork on student workers to payroll office for hire.
- Maintaining accuracy and confidentiality of staff and children's records.
- Ensuring all records are current and up to date in accordance with the Tennessee Department of Education, and National Association for the education of Young Children.
- Answering telephones, providing information on program, and send waiting list application and fee schedule to families interested.
- Greeting families, staff, students and visitors and providing information in a courteous manner.
- Providing written telephone messages to staff.
- Recording minutes of staff meetings.
- Preparing correspondence and mailings.
- Making copies of materials as required for staff.
Skills on Resume:
- Account Reporting (Hard Skills)
- Collections Management (Hard Skills)
- Timekeeping (Hard Skills)
- Staffing Support (Hard Skills)
- Record Management (Hard Skills)
- Customer Service (Soft Skills)
- Meeting Minutes (Hard Skills)
- Administrative Support (Soft Skills)
6. Administrative Support Assistant, Heritage Insurance, Springfield, IL
Job Summary:
- Assists in preparing the Area operating budget for the fiscal year and ensures compliance with agency and state budget requirements.
- Serves as Area purchase card holder, purchases supplies, equipment, and services within delegated authority using mandatory or open market sources, ensuring proper and timely documentation and reconciling.
- Serves as Area timekeeper in reviewing and verifying time and attendance, maintaining master files for area employees and performing leave audits.
- Assists in preparing personnel action requests (SF-52s) and associated documentation for submission to the state office, ensures that all required documentation is submitted with the initial request.
- Schedules meetings, prepares agendas, makes arrangements for meeting facilities and notifies participants of schedule changes, prepares materials to be used in presentations or training conducted by the supervisor and staff.
- Receives and reviews incoming correspondence, ensuring necessary background material is attached when sending forward.
- Responsible for maintain a suspense control system of items based on the needs and priorities of the office.
- Reviews outgoing correspondence for conformance with general policy, proper grammar and spelling, factual validity, typographical accuracy, and necessary attachments, prepares letters of routine nature without direction.
- Establishes, organizes, and maintains a filing system of official material and records, disposes material in accordance with prescribed procedures, maintains an inventory of technical material, which is provided upon request to field offices.
- Provides administrative guidance and training to area employees on agency operating procedures and requirements
- Support Directors administrative needs.
- Managing calendars, booking travel, making meeting and event arrangements and assisting management in providing effective support to all employees, customers, and external contract employees.
- Ensure proper functionality of the mechanics of the office including, but not limited to greeting visitors, answering phones, filing, stocking kitchen, ordering supplies, providing verification of employment and background checks, booking employee travel, event planning, managing and communicating production reports, overseeing new hire set-up and orientation for internal hires, office space planning, collecting internal employee timesheets, running reports, providing billing updates.
- Manage vendor relations with various contractors, hiring managers, and vendors.
- Respond to staff inquiries and properly route concerns related to HR and Finance matters, including payroll, benefits, expense reimbursements, commission reports, or other matters.
- Manage special projects and coordinate project deliverables
Skills on Resume:
- Correspondence Review (Hard Skills)
- Filing System Management (Hard Skills)
- Administrative Training (Soft Skills)
- Calendar Management (Hard Skills)
- Office Operations (Hard Skills)
- Vendor Management (Hard Skills)
- Staff Support (Soft Skills)
- Project Coordination (Soft Skills)
7. Administrative Support Assistant, Pinecrest Academy, Orlando, FL
Job Summary:
- Responsible for the management, administrative support, and implementation of the Product Safety and Recall Program for VA Puget Sound HCS.
- Collect and track all recalls and notices received on hazardous products.
- Identify affected service lines and Medical Products, Nutritional Supplements, Pharmaceuticals, Prosthetics and Orthotics, Patient Safety Advisory within the VA Puget Sound HCS, assisted by purchasing records, inventory databases, and key staff members familiar with the specified products.
- Disseminate information on product hazards to Service Line Recall Coordinators, Quality Improvement, potential product users, or other staff
- Report findings and compiling reports to management. Incumbent's duties require that they meet local VA Puget Sound HCS, VISN 20, and National VHA reporting timelines to keep the facility compliant.
- Responsible for completing documentation and summary reports on recall notices received, to Senior Leadership, and generates reports for Environment of Care Committee (EOC), identified hazardous products, and any corrective actions completed.
- Provide PC, LAN, and DHCP user support, including implementation and maintenance of user accounts as an Automated Data Process Applications Coordinator (ADPAC) for Supply Chain Management Service Line.
- Respond to and resolves user-reported problems with both hardware and software, maintaining and distributing user documentation, informing user of system problems, advising of down time or any other activity that may interfere with normal operations.
- Assign restricted menus and keys held by SCM to service/care lines according to established guidelines.
- Serve as the initiating training specialist for multiple programs within Supply Chain Management Service.
- Establish all necessary training templates and organized training outlines for weekly training sessions with each programs staff.
- Track training records in each section, providing reports and performing assessments on staff performance in Distribution, Materiel Management, Property, and GIP to the respective Supervisors.
- Review, analyze, evaluate report data compiled by individual section contacts and recommends changes in methodology, techniques and policies.
- Assist in the review and updating section or Supply Chain policies under each sections purview.
Skills on Resume:
- User Support (Hard Skills)
- Hardware/Software Troubleshooting (Hard Skills)
- Menu Management (Hard Skills)
- Training Coordination (Soft Skills)
- Training Documentation (Hard Skills)
- Performance Assessment (Hard Skills)
- Data Analysis (Hard Skills)
- Policy Review (Hard Skills)