ADMINISTRATIVE SUPPORT SPECIALIST RESUME EXAMPLE

Published: Nov 18, 2024 - An Administrative Support Specialist adeptly manages the agency phone and staff picture directories, oversees security badge processes including photo capture, printing, and distribution, and updates key administrative manuals and lists. Coordinates essential office functions such as kitchen duty assignments, office supply monitoring, and mail processing, while ensuring smooth scheduling of conference facilities. Engages actively in data entry across various platforms, contributes to facility maintenance communications, and supports the mission through diligent adherence to policies and active participation in organizational projects.

Tips for Administrative Support Specialist Skills and Responsibilities on a Resume

1. Administrative Support Specialist, Jackson Financials, Orlando, FL

Job Summary: 

  • Greet and assist participants and guests to appropriate EPHC programs or referred to other agencies.
  • Answer main telephone line, route calls appropriately and provide appropriate Information and Referral Assistance to Spanish and non-Spanish speaking community members. 
  • Return telephone messages within 24 hours.
  • Maintain Agency phone directory and staff picture directory
  • Responsible for Agency security badge processes, including taking photos, printing, and issuance to employees and manage guest badges
  • Maintain and update administrative support specialist manual, referral lists and job referral list for community members
  • Responsible for maintaining and updating kitchen duty assignments, including sending calendar invites to employees scheduled for kitchen duty.
  • Monitor office supplies and process incoming mail
  • Coordinate scheduling of conference rooms
  • Perform data entry in Salesforce and other databases
  • Inform EPHC facilities coordinator or designee about facilities needs/issues 
  • Support the overall mission of El Programa Hispano Calico. 
  • Adhere to El Programa Hispano Calico policies and procedures.
  • Participate in projects including team, program, agency and community partner meetings.
  • Open and close reception area following appropriate procedures.
  • Manage and prioritize work independently


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Telephone Etiquette (Hard Skills)
  • Bilingual Communication (Soft Skills)
  • Administrative Support (Hard Skills)
  • Security Management (Hard Skills)
  • Data Entry (Hard Skills)
  • Time Management (Soft Skills)
  • Team Collaboration (Soft Skills)

2. Administrative Support Specialist, Harmon Logistics, Boise, ID

Job Summary: 

  • Meet and/or exceed goals as well as other metrics as presented by the Directions of Operations Administration and Executive management
  • Contribute to overall success of the department.
  • Contact clients when a MAP agreement
  • Establish partnerships across the organization.
  • Provide support to the EE Distribution team.
  • Complete miscellaneous EE Distribution projects 
  • Actively engage in ongoing product, technical, system and product training opportunities.
  • Practice interpersonal and active listening to achieve high customer satisfaction
  • Establish and maintain working relationships in a collaborative team environment
  • Oversee technical set-up and breakdown of classes
  • Manage training class enrollment, disenrollment, waitlists through LMS
  • Keep accurate records of employee attendance at courses through LMS or other means
  • Interface with all levels of BCBSAZ employees
  • Calculate results/class evaluations for all classes
  • Assist trainers in creating, revising and updating courses using appropriate PC software
  • Coordinate class material preparation with management and/or department staff
  • Act as administrator for vendor online learning platforms such as LinkedIn learning, manage allocation/reallocation of licenses


Skills on Resume: 

  • Goal Setting (Hard Skills)
  • Client Relationship Management (Hard Skills)
  • Partnership Building (Soft Skills)
  • Team Support (Soft Skills)
  • Project Management (Hard Skills)
  • Product and Technical Knowledge (Hard Skills)
  • Active Listening (Soft Skills)
  • Collaboration (Soft Skills)

3. Administrative Support Specialist, Beacon Health Solutions, Charlotte, NC

Job Summary: 

  • Collecting, organizing and distributing data using MS Office Applications
  • Performing basic office routines and tasks including copying, scanning, stapling, organizing, etc.
  • Managing the employee notification boards
  • Tracking and distributing birthday cards for all eligible employees
  • Managing the temporary badge program
  • Managing calendars, coordinating schedules for appointments and meetings
  • Collecting and placing lunch orders, scheduling delivery or pick up of meals for meetings and events
  • Booking and preparing conference rooms for meetings, including computers for virtual meetings and supplies for in person meeting
  • Tracking and ordering business cards for employees
  • Supporting the Office Manager and Human Resources to track and collect data for incentive programs, e.g. walking points, incentive giveaways, etc.
  • Distributing paper paystubs and checks bi-weekly company wide
  • Maintaining employee confidence and protecting operations by keeping human resources information confidential
  • Performing reception duties as needed in various Teknova facilities
  • Maintain office supplies, equipment, purchases and budgets including submission of expense reports, purchase orders, and updating budget reports.
  • Ensure confidentiality and control access to sensitive information.
  • Create/maintain department guides/documentation: administrative guidelines, course documentation, meeting room user guides, OneNote files
  • Determine and schedule classes based on waitlists and identified needs
  • Interface with necessary departments for materials, technical problem resolution


Skills on Resume: 

  • Data Management (Hard Skills)
  • Office Administration (Hard Skills)
  • Calendar Management (Hard Skills)
  • Event Coordination (Soft Skills)
  • Confidentiality (Soft Skills)
  • Budget Management (Hard Skills)
  • Documentation Creation (Hard Skills)
  • Cross-Department Collaboration (Soft Skills)

4. Administrative Support Specialist, River Tech Solutions, Milwaukee, WI

Job Summary: 

  • Receive and sort mail
  • Work on projects assigned by the President and HR Director
  • Organizes and schedules office activities, including meetings, travels, and conferences, as well as department activities
  • Maintain supply inventory and create presentations
  • Time keeper assistance reviews and processes time and attendance in DoD Automated Time and Attendance and Production System (ATAAPS) for assigned personnel.
  • Prepares and maintain personnel files and records in compliance with records management requirements.
  • Reviews, processes, and tracks claims for reimbursement of expenditures for those on official business
  • Creates and processes commercial carrier shipping documentation 
  • Update the CRM system based on requests
  • Perform a variety of technical, analytical and administrative support duties for assigned managers and program areas. 
  • Assist in identifying problems through research, collection and analysis of data, and prepare technical solutions and alternatives.
  • Assist in formulating and making recommendations for change in various programs, policies and procedures. 
  • Perform administrative duties including scheduling and coordinating meetings and classes, events and travel, arranging various services, preparing agendas, gathering and organizing information, record and summarize minutes and materials for distribution.
  • Perform office operations including filing, organizing, answering phones, maintaining calendars, and distribution of communications and materials.
  • Compose diverse business correspondence, memos, letters, reports and materials.
  • Respond to internal and external customer inquiries and requests for information
  • Research, gather and conduct preliminary analysis of data for department and corporate reporting.


Skills on Resume: 

  • Project Management (Hard Skills)
  • Office Scheduling (Hard Skills)
  • Inventory Management (Hard Skills)
  • Time and Attendance Tracking (Hard Skills)
  • Records Management (Hard Skills)
  • Analytical Problem-Solving (Soft Skills)
  • Data Collection and Analysis (Hard Skills)
  • Administrative Support (Soft Skills)

5. Administrative Support Specialist, Summit Communications, Albuquerque, NM

Job Summary: 

  • Spreadsheets/graphs, research pricings/descriptions, do shipping memos and bill of ladings,
  • Listing items on eBay with descriptions and photos.
  • Do Quarterly IC Component parts bid list.
  • Filing, reconciling, record keeping, emails/correspondence, phones, and mail.
  • Writing shipping memo and bill-of-lading attached to instruments.
  • Receive assets off RAMS carts that have an Asset Transfer Form attached.
  • Check off and enter into the Oracle system.
  • Send out empty RAMS carts to requesting area.
  • Staging items for eBay photos and placing them on backdrop.
  • Compiles statistical data and reports.
  • Schedules Outreach Clients for Psychiatric Appointments.
  • Receives referrals for PATH clients.
  • Receives and reads incoming correspondence, screens that which can be handled personally, forwards remainder with necessary background information to the appropriate staff member.
  • Performs a variety of administrative support and advanced office duties including operating computer equipment, typing, filing, etc.


Skills on Resume: 

  • Spreadsheet Management (Hard Skills)
  • Research and Pricing (Hard Skills)
  • Shipping Documentation (Hard Skills)
  • Inventory Management (Hard Skills)
  • Filing and Record Keeping (Hard Skills)
  • Communication (Soft Skills)
  • Data Reporting (Hard Skills)
  • Client Scheduling (Soft Skills)

6. Administrative Support Specialist, Peak Systems, Omaha, NE

Job Summary: 

  • Performs administrative duties for department staff using working knowledge of department policies.
  • Provides front line customer service, answers telephones, responds to questions and provides information, routes callers and receives and directs visitors.
  • Create, manage and close work orders on the FAMIS.
  • Prepares and/or composes routine correspondence, reports, memos and e-mail using standard software applications and proofs materials for errors and ensures layout is consistent with University style.
  • Assists with department budget and financial records including but not limited to:
  • Researches invoices and prepares payment requests, may perform monthly reconcilement of account(s)
  • Prepares monthly budget reports from Banner for review.
  • Perform routine cashiering duties.
  • Maintains unit’s calendar of events and ensures unit personnel are updated with current University information.
  • Schedules and/or arranges meetings, travel, lodging for unit personnel or visitors. 
  • Ensures reimbursements are made 
  • Orders unit’s supplies, oversees equipment maintenance and duplicating services.
  • Maintains files for efficient operation and recommend changes to improve office efficiency.
  • Sorts, delivers and manages unit mail both incoming and outgoing.
  • Assists with unit events/activities and participates 


Skills on Resume: 

  • Correspondence and Report Writing (Hard Skills)
  • Budget Management (Hard Skills)
  • Invoice and Payment Processing (Hard Skills)
  • Cashiering (Hard Skills)
  • Calendar Management (Hard Skills)
  • Scheduling and Travel Coordination (Soft Skills)
  • Office Efficiency (Soft Skills)
  • Event Coordination (Soft Skills)

7. Administrative Support Specialist, Cedar Management Group, Richmond, VA

Job Summary: 

  • Work closely with project management to monitor and enforce project constraints that could affect workloads (schedule / scope / resources)
  • Oversee out of office calendar, identifying conflicts to reporting managers and project management when necessary
  • Partner with project management to maintain list of ongoing projects
  • Attend internal status meetings when necessary, to stay up to date on all accounts and projects
  • Schedule and maintain calendar of appointments, meetings, and travel itineraries, coordinate related arrangements
  • Maintain accurate files, including those of a confidential nature
  • Confirm meetings, reserve conference rooms, coordinate catering
  • Assist in preparing PowerPoint presentations
  • Data manipulation and management including import/ exporting, transposing and, reconciling numerous databases and systems including Maxient, Ohio Disease Reporting System (ODRS), Ohio Contact Tracing System (OCTS), Oracle Business intelligence, Qualtrics, and Microsoft Office 365 Suite.
  • Weekend coverage of administrative tasks including campus notifications, creating and assigning cases to on-call staff.
  • Provides other administrative and transactional support to the Director of Case Management and Manager of Administrative Operations & Special Projects 
  • Receive, file, and organize paper applications as well as e-apps
  • Receive and process requests for quotes/illustrations from independent agents/ brokers.
  • Provide pre-sales support by discussing best product/ most competitive company to apply a client in
  • Act as the liaison between brokers and insurance companies during the underwriting process


Skills on Resume: 

  • Travel Coordination (Hard Skills)
  • File Management (Hard Skills)
  • Event Coordination (Soft Skills)
  • PowerPoint Presentation Preparation (Hard Skills)
  • Data Management (Hard Skills)
  • Administrative Support (Soft Skills)
  • Client Liaison (Soft Skills)
  • Insurance Process Knowledge (Hard Skills)

8. Administrative Support Specialist, Solarity Credit Union, Yakima, WA

Job Summary: 

  • Schedule and organize program activities (i.e., virtual and regular phone calls, meetings, learning sessions, trainings, webinars) with presenters, participants, and staff.
  • Schedule, prepare, attend and maintain records and written electronic minutes for program-related meetings and conference calls.
  • Communicate with healthcare professionals and other internal and external team members to obtain, collect and provide information relevant to the program.
  • Assist in recruiting practices to participate in the program.
  • Create flyers, newsletters, social media posts, and other program marketing materials.
  • Collect, record, and track data for program documentation, record keeping, and grant reporting.
  • Prepare records and assist with the development of reports to meet grant requirements.
  • Work with Program Director to track deliverables and ensure program deadlines are met.
  • Obtain, update and maintain all program-related files in various formats (hard and electronic files).
  • Complete purchase requisitions, order supplies, process consultant invoices, and complete and submit financial paperwork to the appropriate team members.
  • Answer phone calls deliver messages and communicate information to appropriate team members.
  • Other activities as requested to support the mission of the organization.
  • Proactively follow-up with brokers on incomplete cases for pending requirements and provide
  • Handle large volumes of HIPAA protected information which requires professionalism and confidentiality
  • Coordinate performance reviews


Skills on Resume: 

  • Program Coordination (Hard Skills)
  • Meeting and Event Scheduling (Hard Skills)
  • Communication (Soft Skills)
  • Recruitment (Soft Skills)
  • Marketing Material Creation (Hard Skills)
  • Data Collection and Tracking (Hard Skills)
  • Report Preparation (Hard Skills)
  • Financial Management (Hard Skills)

9. Administrative Support Specialist, Blue Ridge Dynamics, Knoxville, TN

Job Summary: 

  • Assisting senior intelligence analysts or investigators in obtaining/collecting all documents and information to complete case files.
  • Planning and conducting a variety of quantitative and qualitative studies, analyses, assessments, and evaluation related to criminal investigation cases.
  • Reviewing data for completeness of information and proper execution.
  • Assisting USMS staff with requisitions and procurement actions.
  • Extracting data from other investigative agencies and databases.
  • Analyzing collected data and preparing reports from said data.
  • Establishing and maintaining physical and automated files.
  • Gather information and organize tracking systems.
  • Verifying case files and case tracking systems.
  • Distributing, receiving, and storing documents.
  • Performing word processing relevant to case documentation.
  • Performing data entry relevant to cases statistics.
  • Use a property tracking system extensively to update or retrieve information required to correctly receipt, store, issue or track government property.


Skills on Resume: 

  • Case File Management (Hard Skills)
  • Research and Data Collection (Hard Skills)
  • Data Analysis (Hard Skills)
  • Report Preparation (Hard Skills)
  • Procurement Support (Hard Skills)
  • Information Organization (Soft Skills)
  • Data Verification (Hard Skills)
  • Document Management (Hard Skills)

10. Administrative Support Specialist, Future Growth LLC, Sioux Falls, SD

Job Summary: 

  • Schedules and coordinates initiative events and activities.
  • Assists with the design of advertising, marketing and promotional program materials, including yearly newsletters.
  • Maintains all program files, assists with program evaluation and assessment and provides support to Initiative Director.
  • Generates and processes departmental purchase orders, travel authorizations forms, work orders, check requests and travel expense reimbursement forms.
  • Performs general office duties to include receiving, sorting and screening mail, performing receptionist duties; processing
  • Maintains the initiative calendar and program website.
  • Provides accurate program-related information to prospective students and other inquiries and faculty.
  • Disseminate program policy and specific initiative guidance for members of the organization. 
  • Coordinate, document, monitor and support a variety of meetings and conferences to to include but not limited to the scheduling and set-up of physical and virtual meetings
  • Provide travel planning execution and support
  • Draft documents for Leadership approvals and signatures. 
  • Assist with the launching of field events.
  • Month-end adjustments and closings.
  • Income and expense analysis.
  • Assist with financial statement preparation and financial projections.


Skills on Resume: 

  • Purchase Order Processing (Hard Skills)
  • Office Administration (Hard Skills)
  • Event Coordination (Soft Skills)
  • Travel Planning and Support (Hard Skills)
  • Document Drafting (Hard Skills)
  • Financial Analysis (Hard Skills)
  • Program Communication (Soft Skills)
  • Policy Dissemination (Soft Skills)

11. Administrative Support Specialist, Prairie Consulting Services, Fargo, ND

Job Summary: 

  • Review bid websites for potential projects and maintain accurate bid schedule.
  • Solicit and compile bids and quotes via phone or email from subcontractors and suppliers.
  • Pickup and order plans and specifications from job owners.
  • Perform data entry and downloading of bid information into HCSS.
  • Order Bid Bonds from bonding company.
  • Research and document bid opportunities.
  • Announce bid results to appropriate personnel.
  • Maintain database for reference purposes.
  • Prepare documentation and process pre-qualifications.
  • Assist with design build technical proposals.
  • Work with State, City and County authorities or other job owners
  • Schedule/handle arrangements for inhouse estimating meetings.
  • Perform office administrative duties - ordering supplies and inventory, supporting front desk duties, process incoming and outgoing mail and deliveries.
  • Greet office visitors in a professional, positive manner.
  • Compose and edit letters, emails and other correspondence.


Skills on Resume: 

  • Data Entry (Hard Skills)
  • Bid Management (Hard Skills)
  • Research and Documentation (Hard Skills)
  • Proposal Assistance (Hard Skills)
  • Communication (Soft Skills)
  • Meeting Coordination (Soft Skills)
  • Office Administration (Hard Skills)
  • Customer Service (Soft Skills)

12. Administrative Support Specialist, Coastal Insight, Savannah, GA

Job Summary: 

  • General administrative work and tracks projects
  • Calls municipalities and power companies for permitting needs
  • Coordinates prints for inspectors
  • Assists with accounts receivable and accounts payable on projects ensuring correct billing
  • Coordinates and communicates all information to inspectors
  • Operates as a information liaison between construction and engineering
  • Prepare general Navy correspondence (write-ups, instructions, monthly reports, etc.)
  • Provide security escort services for visitors
  • Perform administrative and office support for the Command
  • Develop and maintain calendars and schedules of Command senior personnel
  • Maintain the organizations documents, records, and files
  • Manage and coordinate on-boarding metrics with BI teams.
  • Suggest process to make supporting our customers more efficient.
  • Mapping of data between various systems and reporting and categorization of customer support requests.
  • Coordinate customer issues with globally distributed support teams.


Skills on Resume: 

  • Communication (Soft Skills)
  • Information Liaison (Soft Skills)
  • Report Preparation (Hard Skills)
  • Security Escort Services (Hard Skills)
  • Administrative Support (Hard Skills)
  • Calendar and Schedule Management (Hard Skills)
  • Process Improvement (Soft Skills)
  • Data Mapping and Reporting (Hard Skills)

13. Administrative Support Specialist, Redwood Associates, Springfield, IL

Job Summary: 

  • Coordinates and aids in planning event logistics for Research Presentation Meals, Summer Orientation, New Student Convocation, Academic Open Houses, Reading TUgether, Spring Honors Convocation and Distinguished Lecturers
  • Answers phones, greets visitors, takes messages, makes appointments and provides information.
  • Answers inquiries, follows up on routine activities and responds to problems or complaints without consultation based on standard practices and procedures
  • Uses initiative and independent judgement in routine matters and decisions.
  • Word processes, develops spreadsheets and creates presentations using confidential and/or complex materials, forms and documents
  • Composes and edits correspondence, forms and reports.
  • Serves as point person in “help desk” role for course evaluations (Class Climate) and Qualtrics user support.
  • Schedules and provides follow-up for recurring committee meetings led by Associate Vice Presidents of Academic Affairs.
  • Collects and organizes Faculty Summer Stipend, Faculty Leave, Stieren Speaker and Lennox Program proposals as well as student Mach Fellowship Applications
  • Develops maintenance of complex files and filing systems.
  • Reconciles purchase card transactions and provides budget support for Associate Vice Presidents for Academic Affairs, Office of Advising, First Year Seminar, Office of Institutional Research and Sponsored Research Officer.
  • Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.


Skills on Resume: 

  • Event Coordination (Hard Skills)
  • Customer Service (Soft Skills)
  • Problem Solving (Soft Skills)
  • Independent Decision Making (Soft Skills)
  • Spreadsheet Development (Hard Skills)
  • Correspondence and Report Editing (Hard Skills)
  • Help Desk Support (Soft Skills)
  • File Management (Hard Skills)

14. Administrative Support Specialist, Summit Law Group, Cheyenne, WY

Job Summary: 

  • Taking phone calls, relaying messages, scheduling meetings, making travel arrangements
  • Institute quality control measures. 
  • Monitor administrative process performance and conduct process improvements
  • Manage/track Division-level tasks and assign tasks to appropriate personnel for completion
  • Assist the Unit Training Manager in managing and tracking personnel training activities
  • Manage and assist with the Unit Award Program
  • Schedule Division calls and assist with Distinguished Visitor itineraries
  • Manage daily and long-range calendar support for leadership
  • Coordinate schedules, agendas, location set-up and logistics for all meetings and events
  • Maintain conference room schedules and ensure meeing preparations
  • Facilitate and manage timely, effective and efficient information flow between leadership levels
  • Ensure that the Leadership is kept informed of all issues of interest that relate to the mission of the Directorate. 
  • Monitor progress toward the accomplishement of various tasks and initiatives, and provide task status to senior Leadership
  • Provide information and background for the preparation of program events


Skills on Resume: 

  • Phone and Meeting Management (Hard Skills)
  • Quality Control (Hard Skills)
  • Process Improvement (Soft Skills)
  • Task Management (Hard Skills)
  • Training Coordination (Hard Skills)
  • Event Coordination (Hard Skills)
  • Information Flow Management (Soft Skills)
  • Calendar Management (Hard Skills)

15. Administrative Support Specialist, Nexus Energy, Bismarck, ND

Job Summary: 

  • Maintain records and files for rail services contracts.
  • Process contractor, and vendor invoices.
  • Assist with analyzing financial information to determine cost projections and efficiencies.
  • Review, audit, and process invoices.
  • Identify corrective actions for contractor non-compliance with contract terms and conditions.
  • File data submittals, work directives, and other documents associated with contract compliance.
  • Perform contract cost monitoring and cost control.
  • Resolve account issues, and maintain relevant documentation.
  • Prepare financial forecasts, track and monitor expenditures.
  • Analyze free texts in the current solution and transform them for a new platform
  • Provide daily updates and blockers the project leader
  • Collaborate with team members in the Prague, ask questions, raise concerns, and share best practices related to data migration
  • Provide detailed feedback on experience with the contact tools used during the migration


Skills on Resume: 

  • Record and File Management (Hard Skills)
  • Invoice Processing (Hard Skills)
  • Financial Analysis (Hard Skills)
  • Contract Compliance (Hard Skills)
  • Cost Monitoring and Control (Hard Skills)
  • Problem Resolution (Soft Skills)
  • Data Migration (Hard Skills)
  • Team Collaboration (Soft Skills)