Published: Nov 13, 2024 - The Administrative Director leads in executing strategic initiatives to enhance operational performance and manages immediate planning related to disease site performance, marketing, and compliance. Coordinates various operational initiatives, ensuring alignment with key performance indicators, and supports the strategic implementation of programs to optimize team performance across care continuums. Develops and updates organizational policies and procedures, including risk management and employment practices, to strengthen the administrative framework and ensure compliance with financial systems.
Tips for Administrative Director Skills and Responsibilities on a Resume
1. Administrative Director, Clearwater Solutions, Sacramento, CA
Job Summary:
- Oversees the organization’s EPMO and project management processes in collaboration with executive leadership.
- Leads development of organization-wide portfolio/project management capabilities/competencies.
- Manages EPMO day-to-day operations and budget.
- Plans and monitors staffing activities and professional development.
- Monitors, drives and reports on system project portfolio.
- Assist senior leadership in defining project approach and providing strategic direction and guidance.
- Leads project planning activities, including benefit realization/metrics, timelines and status reporting.
- Reports on project progress and presents key deliverables to senior leadership and other key stakeholders.
- Develops and implements departmental goals, plans, and standards consistent with the executive leadership team.
- Develops and implements project management Standard Operating Procedures (SOP’s) that guide business processes, support the delivery of services, and ensure a culture of quality and satisfaction.
- Monitors and evaluates operations to ensure compliance with established professional, regulatory, and organizational standards/requirements.
- Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
- Oversees project managers/consultants / external vendors assigned to projects.
Skills on Resume:
- EPMO Management (Hard Skills)
- Portfolio Management (Hard Skills)
- Budget Oversight (Hard Skills)
- Staff Development (Hard Skills)
- Strategic Planning (Soft Skills)
- Project Planning (Hard Skills)
- SOP Development (Hard Skills)
- Compliance Monitoring (Hard Skills)
2. Senior Administrative Director, Summit Healthcare, Austin, TX
Job Summary:
- Provide administrative leadership and guidance to the team at both and individual and systems level
- Work closely with senior leadership, directors and managers to craft and support strategic initiatives, programmatic and financial goals and priorities for the group
- Partner with senior leadership to support, develop and coach team members, cultivate a cohesive, creative, and inclusive working environment
- Lead the operating plan and budget development and management processes for the group
- Work closely with program and finance staff in the budget and forecasting process, review financial data on a regular basis and prepare reports
- Provide high-level administrative oversight of all programs, projects and administrative staff in the group and serve as a key liaison with stakeholders across the organization
- Support recruitment, hiring and retention efforts in close partnership with managers and Organizational Development
- Collaborate with stakeholders across the institution to develop, improve and implement systems and processes to enhance organizational effectiveness
- Foster team communication, support staff in communicating with internal stakeholders, including Institutional Advancement, Organizational Development, Finance and across programmatic areas
- Work closely with senior leadership to facilitate team meetings and lead staff engagement efforts
- Support and assist with special projects
Skills on Resume:
- Administrative Leadership (Soft Skills)
- Strategic Planning (Hard Skills)
- Coaching and Development (Soft Skills)
- Budget Management (Hard Skills)
- Financial Analysis (Hard Skills)
- Program Oversight (Hard Skills)
- Recruitment and Retention (Hard Skills)
- Process Improvement (Hard Skills)
3. Administrative Director, Pine Valley Health, Madison, WI
Job Summary:
- Based on the vision and direction of the Vice President, develops the objectives, goals, policies and procedures for the department.
- Implements necessary measures to achieve these stated objectives and goals, following through to assure that objectives are met or exceeded.
- Assists the Vice President in process development related to key activation projects and ongoing space management.
- Responsibility for financial spend, and operational activation, optimization of patient care and support services provided in New renovated and existing facilities.
- Support for VP and SHC Leadership in key governance processes (e.g. Cabinet, Facilities Summit, Space Executive Steering Committee) with identification and resolution of complex space priorities and challenges.
- Confers with administrative and operating personnel regarding function, scope, and operational requirements of proposed buildings or in connection with alteration requests in existing buildings, and directs the gathering of other pertinent information regarding space utilization needed to prepare program statements, justifications, and space layouts.
- Collaborates with SHC Leadership at multiple organizational levels regarding transition planning/activation as well as space management topics.
- Provides planning and oversight of project budgets, tracking impact of scope or schedule changes and provides progress status reports to organizational leadership.
- Plans, develops, analyzes and recommends cost efficient and effective utilization of space for short and long-range space planning and forecasting consistent with the Master Facilities/Strategic Plan.
- Plans the beginning phase of projects related to the design and/or modification of new or existing building structures.
- In close coordination with all involved parties, defines the scope of all projects.
- Ensure estimates are attached to the finished scope using all available information from local and systems sources, and programs are prepared
- Provides guidance in relationship to adherence and compliance to regulations, laws and codes using the appropriate technological tools to manage and measure.
- Oversee adherence to SUMC policies and procedures.
Skills on Resume:
- Policy Development (Hard Skills)
- Project Implementation (Hard Skills)
- Process Development (Hard Skills)
- Financial Management (Hard Skills)
- Governance Support (Soft Skills)
- Space Management (Hard Skills)
- Budget Oversight (Hard Skills)
- Regulatory Compliance (Hard Skills)
4. Administrative Director, Riverside Medical, Raleigh, NC
Job Summary:
- Budget responsibilities include managing the Center budget including balance review reporting, pre- and post-award grant management, external review reporting, financial reporting and compliance for unit, procured and hotel conference verification, reconciliation, budget preparation (grant, state, and other accounts), effort certification, account certification and scholarship processing.
- Manage all administrative operations for Center and its associated faculty, staff, and students.
- Provide administrative stability and leadership by balancing the use of independent judgment with appropriate consultation.
- Maintain and improve operations, ensuring conformity to University policies.
- Work effectively with and coordinate with organized research units, UT departments, College and central administration, and external partners, including future satellite centers.
- Represent the department in activities and projects.
- Responsible for overall workflow of Center business. Set priorities and timelines.
- Manage fiscal affairs for Center, in close coordination with the Executive Director, staff members, and the Dean's Office.
- Oversee all financial matters, provide planning and oversight for the organization budget, grant deadlines, operations, classified staff, faculty researchers, graduate assistants, travel, grants, conferences, scholarships, and other unit expenses and revenues.
- Support the Director of Business Operations in the overseeing, reviewing and approving all electronic documents created in University financial and human resource systems, including payroll for department, transferring of funds, purchase orders, payment vouchers, travel, visitors' reimbursements, scholarship documents.
- Create, oversee and administer all contracts.
- Support the Director of Business Operations in regards to finance, accounting, purchasing, travel, human resources, event, marketing, communications and primary investigator matters, including hiring, training, mentoring and evaluating staff, and coordinating the overall human resource function for the center.
- Work to identify potential sources of funding assist Director of Grants and Research with the development and preparation of budgets and budget narratives for submission to prospective sponsoring agencies relevant to the Center
- Assist with electronic submissions, and act as the liaison between the project, Office of Sponsored Programs, and other relevant offices on campus throughout the granting process.
- Actively contributes to an environment and culture of Diversity, Equity, and Inclusion. Identifies potential opportunities for promoting awareness of DEI. Participates in center-wide DEI training and discussions.
- Develops agendas for monthly Executive Committee meetings.
- Attends the same and is responsible for follow-up on action items identified in these meetings.
Skills on Resume:
- Budget Management (Hard Skills)
- Grant Management (Hard Skills)
- Administrative Leadership (Soft Skills)
- Policy Compliance (Hard Skills)
- Stakeholder Coordination (Soft Skills)
- Financial Oversight (Hard Skills)
- Contract Administration (Hard Skills)
- DEI Advocacy (Soft Skills)
5. Administrative Director, Peak Performance Clinic, Denver, CO
Job Summary:
- Provide administrative support to executive director
- Manage executive director's schedule and calendar
- Coordinate travel arrangements
- Answer phone calls, emails and respond accordingly
- Initiate correspondence such as emails, memos, invitations, and other forms of communications on behalf of executive director
- Schedule meetings and interviews on behalf of executive director
- Prepare meeting documentation, take attendance, and produce meeting minutes
- Serve as initial point of contact for executive director
- Conduct initial screening of potential employees/volunteers
- Delegate tasks and assignments to employees/volunteers
- Oversee special events, trainings, and activities by ensuring reservations and necessary documentation are completed
- Maintain and assist in the completion of program contracts, leases, and agreements
- Oversee and track budget including expenses, funding, and donations
- Ensure the smooth operations of the medical component of hospice and the palliative care services maintained by Hospice and Palliative Care.
- Assist in physician orientation and training, physician scheduling, trainee preceptorship, and implementation of quality or compliance activities.
- Provide input and mentorship related to medical matters for the interdisciplinary teams, including complex case review.
- Collaborate with the senior leadership team and senior management staff to ensure that the clinical operations of the hospice teams are high-quality and evidence-based, fully compliant, and consistent with the goal of operational efficiencies and financial optimization.
- Ensure that best practices are maintained based on the accepted standards of care, and will model professionalism for clinical staff.
Skills on Resume:
- Calendar Management (Hard Skills)
- Travel Coordination (Hard Skills)
- Communication Management (Hard Skills)
- Meeting Coordination (Hard Skills)
- Screening and Recruitment (Hard Skills)
- Event and Training Oversight (Hard Skills)
- Budget Tracking (Hard Skills)
- Clinical Operations Collaboration (Soft Skills)
6. Administrative Director, Heritage Health Systems, Phoenix, AZ
Job Summary:
- Manages a team of researchers, providing leadership and guidance in the design and execution of various research projects, continues to build and develop that team and capabilities
- Represents the Institute externally through provision of thought leadership at conferences, events, and publications.
- Communicates with external investigators and develops and strengthens relationships with external investigators, research institutions and health systems.
- Collaborates closely with clinical, product, regulatory & quality, and customer success/voice of the customer to ensure alignment across activities.
- Collaborates with marketing team to collect competitive intelligence and assist in helping to drive brand and to guide strategic business and marketing decisions using data.
- Reviews analyses, presentations, and reports making sure that they deliver commercially valuable insights and recommendations to key stakeholders.
- Serves as the Principal Investigator (PI) for projects and is accountable for the overall management, including profitability, timeliness, quality, and client value, removing obstacles and managing risks for successful delivery.
- Develops a deep understanding of the Adventist Health and partner analytics platforms and contributes to shared knowledge, enhancement, and QA/validation efforts of the platform(s).
- Collaborates with system leadership across divisions to inform strategic analytics requirements, and strengthen data capabilities and analytics perspective.
Skills on Resume:
- Team Leadership (Soft Skills)
- Thought Leadership (Soft Skills)
- Relationship Management (Soft Skills)
- Cross-functional Collaboration (Soft Skills)
- Competitive Intelligence (Hard Skills)
- Data Analysis (Hard Skills)
- Project Management (Hard Skills)
- Platform Expertise (Hard Skills)
7. Administrative Director, Crestwood Medical Group, Salem, OR
Job Summary:
- Manage deliverables, schedules and deadlines submissions associated with supporting direct supervisor/director in completing the duties of the department
- Organize and create strong process control for documentation and information flow for various correspondence required for the department
- Provide project assistance through proofreading, final document production, team input solicitation and tracking changes for proposals, funding deliverables and audit compliance requirements
- Provide support to staff in-office needs for faxing, copying, scanning, mailing and access to client records
- Maintain accessibility and updates to group calendars for the department
- Provide analysis and reviews of records, charges, billing, and authorization usage for submission to supervisor/director for final approval
- Provide front office support (this includes greeting guests, making phone calls
- Directing and fielding inbound calls, opening mail, filing, scheduling appointments and sending out correspondences
- Perform as a liaison with other departments/programs within the agency and outside agencies, including high-level staff (as directed) Assists in miscellaneous Billing data functions and/or light bookkeeping
- Communicate clearly with internal and external staff related to agency matters with a high degree of professionalism and customer-centric value
- Act as liaison with other departments/programs within the agency and outside vendors/agencies including high-level personnel as directed by the supervisor
Skills on Resume:
- Project Management (Hard Skills)
- Process Control (Hard Skills)
- Document Production (Hard Skills)
- Calendar Management (Hard Skills)
- Financial Analysis (Hard Skills)
- Office Administration (Hard Skills)
- Professional Communication (Soft Skills)
- Interdepartmental Coordination (Soft Skills)
8. Administrative Director, Bayview Wellness Center, Tampa, FL
Job Summary:
- Serve as a leader for executing mid and long-range strategic initiates to optimize operational performance while managing operational short-range planning and execution related to disease site performance, marketing, and compliance.
- Execute the coordination of various operational initiatives, and tactical plans, tracking operations performance against key performance indicators.
- Ensure operational support to the strategic implementation of additional programs across the continuum of care mentoring personnel to ensure optimum team performance.
- Assume the role of leader in planning, organizing, coaching, and facilitating department functions and staff to ensure quality service during operational hours.
- Support the multi-functional role of supervisor/director and provide operational, reporting, project and ad-hoc outputs resulting from clear guidance provided by the supervisor
- Work with the Controller to ensure that financial systems are compliant and aligned with organizational strategies and programs.
- Develop and implement organizational policies and procedures, including a Risk Management Plan, Employment Practices Policies, and other policies to enhance COPE’s administrative infrastructure.
- Provide ongoing evaluation and updates of existing policies and procedures
- Organize and participate in the COPE Advisory Council and Board of Director meetings, and other committees
- Manage MOUs and ensure all documentation updates and organizational registrations are maintained
Skills on Resume:
- Strategic Planning (Hard Skills)
- Performance Tracking (Hard Skills)
- Team Mentoring (Soft Skills)
- Leadership (Soft Skills)
- Financial Compliance (Hard Skills)
- Policy Development (Hard Skills)
- Organizational Evaluation (Hard Skills)
- Stakeholder Management (Soft Skills)