Job Summary: 

• Receive requests and provide accurate and clear information in a professional manner in all interactions, which include greeting customers as they arrive at the School Administration counter. 
• Attend to queries and respond appropriately to dissatisfied customers.
• Communicate in person or by telephone/email with customers in a professional and tactful manner. Respond to queries, requests and emerging issues accurately and in a timely and constructive manner.
• Provide advice and support to the day-to-day operational matters, by referring to AHOS and Line Manager when providing and solving straightforward problems which have clear consequences.
• Provide administrative support service for effective delivery of programmes and courses, which include creating and maintaining program and course files
• Preparing documents for accreditation purposes, updating guides or handbooks, administering the recording of student attendance
• Compiling requirements and recording changes for timetables, coordinating meetings and taking minutes, issuing student letters, disseminating information to students, preparing assessment boards, uploading results, and running school events.
• Clarify priorities, engage actively and contribute to the work of the team, ensure work meets deadlines and objectives.
• Maintain clean and orderly service counter areas.
• Receive and process the submission of documents from students, such as assignments/courseworks, letters and completed forms
• Ensure each submission is correctly recorded and directed to the intended academic staff according to the relevant University policies and procedures.

Skills on Resume: 

• Customer Service (Soft Skills)  
• Conflict Resolution (Soft Skills)  
• Professional Communication (Soft Skills)  
• Operational Support (Hard Skills)  
• Administrative Assistance (Hard Skills)  
• Event Coordination (Hard Skills)  
• Team Collaboration (Soft Skills)  
• Document Management (Hard Skills)

Job Summary: 

• Perform office duties and General administrative duties, such as email or document drafting, reports and materials, data entry and book keeping
• Provide Clerical & Administrative role to the management
• Screen & direct phone calls and distribute correspondence
• Regular follow up with internal departments/external vendors on progress of any project
• Organise and schedule meetings, perform research and record minutes of meeting.
• Maintain strict confidentiality and interact professionally with all level of Management, staff, business partners and external parties
• Assist in client take-on and engagement processes
• Assist in client portfolio management
• Prepare documents from general instructions, including letters, forms, reports and other materials
• Compose and type letters and routine correspondences
• Support the team with billing and provide proposal support
• Provide administrative and office support duties as needed or assigned by superiors
• Provide administrative support to the Manager in various projects

Skills on Resume: 

• Document Management (Hard Skills)  
• Clerical Support (Hard Skills)  
• Communication Coordination (Hard Skills)  
• Project Coordination (Hard Skills)  
• Meeting Organization (Hard Skills)  
• Professional Discretion (Soft Skills)  
• Client Management (Hard Skills)  
• Billing Support (Hard Skills)

Job Summary: 

• Creating travel plans and booking and coordinating all travel
• Assisting with the arrangements of events and entertainment 
• Booking meeting rooms (including refreshments) and sending meeting invitations
• Assisting with the production of presentations and other materials
• Supporting the team on projects and initiatives
• Collating and processing expenses on the expenses system
• Updating CRM and other databases
• Recording or tracking absence
• Develop and administer a compliance resource library for reference
• Assist in the preparation and timely submission of customers’ follow-up reports
• Correspond with stakeholders to obtain relevant information for follow-up reports
• Perform audits to evaluate if established protocols are adhered to, and identify areas for improvement
• Maintain and ensure documentation and policies are up to date

Skills on Resume: 

• Travel Coordination (Hard Skills)  
• Event Planning (Hard Skills)  
• Meeting Coordination (Hard Skills)  
• Presentation Development (Hard Skills)  
• Project Support (Soft Skills)  
• Expense Management (Hard Skills)  
• Database Management (Hard Skills)  
• Compliance Auditing (Hard Skills)

Job Summary: 

• Handle requests, feedback, and queries quickly and professionally.
• Maintain strong relationships with clients, vendors and negotiating deals.
• Prepare and Deliver appropriate services
• Contributes to team effort by accomplishing related results 
• Cold call to arrange meetings with potential clients to prospectors for new business
• Preparing and issuing invoices for billing purposes
• Preparing payroll, overtime calculation
• Liaise with partners & suppliers on product ordering
• Managing the day-to-day operations of the office.
• Key in the daily purchase & stock record.
• Preparing, organizing, and maintaining files and records.
• Monitor stock levels and report to superiors 
• Making arrangements for in-house training.
• Other general admin duties such as handling refreshments, office maintenance, purchasing etc.
• Handle ad-hoc tasks assigned by superiors/management from time to time.

Skills on Resume: 

• Client Relationship Management (Soft Skills)  
• Negotiation Skills (Soft Skills)  
• Service Delivery (Hard Skills)  
• Team Collaboration (Soft Skills)  
• Sales Outreach (Hard Skills)  
• Invoice Management (Hard Skills)  
• Payroll Processing (Hard Skills)  
• Inventory Management (Hard Skills)

Job Summary: 

• Handling customer, recordkeeping & filing.
• Maintaining a clean and comfortable working environment.
• Cooperate with company events and participate in their implementation.
• Processing orders via email or phone
• Checking data accuracy in orders and invoices
• Contacting clients to obtain missing information or answer queries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Manage and moderate Social Media accounts
• Assist in other administrative work
• File organized and maintain all documents in a proper manner
• Produce invoices, payment vouchers, and all other required paperwork for business operations 

Skills on Resume: 

• Customer Service (Soft Skills)  
• Recordkeeping (Hard Skills)  
• Event Coordination (Soft Skills)  
• Order Processing (Hard Skills)  
• Data Verification (Hard Skills)  
• Sales Reporting (Hard Skills)  
• Social Media Management (Hard Skills)  
• Document Management (Hard Skills)