ACADEMIC COACH JOB DESCRIPTION

As the Academic Coach, you will guide assigned students from initial enrollment through program completion, serving as their primary resource for learning strategies, time management, and academic accountability. You will report within a student success or academic support unit, partnering weekly with faculty and student services staff to monitor progress and remove barriers before they affect retention numbers.

Career Impact: Mastery of cognitive development theory and FERPA-compliant case management gives Academic Coaches documented credentials that transfer to academic advising, student affairs leadership, and enrollment management roles.

Business Impact: A coached student who completes their semester rather than withdrawing represents recovered tuition revenue and a measurable improvement in the institution's first-year retention rate.

Growth Opportunity: Experience managing caseloads across Competency-Based Education and traditional degree programs builds a cross-modality skill set that commands growing demand as institutions expand online enrollment.

• Coach assigned students individually on time management, goal setting, and academic skill development to improve semester retention outcomes.
• Monitor caseload progress weekly by reviewing attendance, grade trends, and engagement data, intervening proactively with students showing early warning signs.
• Document all student interactions, referrals, and academic plans in the institution's student information systems in compliance with FERPA.
• Develop and facilitate workshops on study skills, exam preparation, and executive functioning for undergraduate and graduate student populations.
• Refer students to tutoring, advising, counseling, disability services, and other campus resources, then follow up to confirm a connection was made.
• Collaborate with faculty to coordinate early alert responses and align coaching support with course-specific learning expectations.
• Maintain academic resource materials, including instructional guides and video tutorials, to support student self-directed learning between sessions.
• Support program administration tasks, including caseload data reporting and contribution to student success initiative planning.

• Bachelor's degree in education, psychology, counseling, or a related human services field, or equivalent work experience.
• 2 or more years of experience in academic coaching, tutoring, or student support within a higher education setting, with demonstrated caseload management.
• Knowledge of FERPA requirements governing the handling and confidentiality of student educational records.
• Ability to apply evidence-based learning strategies and cognitive development frameworks to individualized student coaching plans.
• Strong written and verbal communication skills, including the ability to facilitate group workshops and write clear session documentation.
• Proficiency in managing multiple competing priorities independently while maintaining accurate records and meeting scheduled student contact requirements.
• Experience working with diverse student populations, including first-generation students, students with disabilities, and non-traditional adult learners.
• Familiarity with student information systems, early alert platforms, and learning management systems used in higher education environments.

• Master's degree in Higher Education, Student Affairs, Counseling, or Curriculum and Instruction.
• Experience supporting students in online or competency-based education programs, where self-pacing and asynchronous engagement require adapted coaching approaches.
• Knowledge of adult learning theory, including cognitive load theory, as applied to non-traditional undergraduate and graduate students.
• Prior experience coordinating or supervising a peer tutoring program, including hiring, training, and performance monitoring of student staff.

• Student retention rate within the coached caseload, measured semester over semester against the institutional baseline.
• Early alert response rate, tracking the percentage of flagged students contacted within 48 hours of referral.
• Average number of coaching sessions completed per assigned student per term, relative to program targets.
• Workshop attendance count and repeat participation rate, indicating reach and perceived value among the student population.
• Referral completion rate measures the share of referred students who successfully connect with the recommended campus resource.
• Typical tools: student information and early alert systems (commonly Starfish or EAB Navigate); learning management systems (commonly Canvas or Blackboard).

• Base Salary Range: $40,000 to $58,000 annually, varying by institution type and region.
• Bonus: Uncommon in higher education; merit increases tied to annual review cycles.
• Equity: Not applicable in this sector.
• Health Benefits: Medical, dental, and vision coverage is standard at most colleges and universities.
• PTO: 15 to 20 days annually, plus institution holidays and academic break periods.
• Common Perks: Tuition remission for employee and dependents; professional development funding for conferences and certifications.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Reasonable accommodations are available to applicants and employees with disabilities throughout the hiring process and in the performance of job duties; requests may be directed to the hiring institution's HR office. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. Employment in this position is contingent upon successful completion of a background check. Candidates must be authorized to work in the United States.

The Academic Coach delivers tutoring and academic skills support to diverse students across open lab, virtual, and one-on-one settings, conducting workshops and boot camps on subjects including Mathematics, Sciences, and Writing. Working within the tutoring department and collaborating with students, staff, and faculty, this role builds student independence and positive learning outcomes through constructive feedback, adapted instruction, and the development of shared academic resources.

Key Responsibilities

• Provides tutoring to diverse students in open lab and self-paced settings through collaborative interactions to assess student needs, provide constructive and accurate feedback, engage critical thinking, and encourage independence.
• Conducts workshops and boot camps on various subjects that support student learning.
• Fosters a positive learning environment while guiding students through the learning process as it pertains to understanding and engaging with coursework, assignments, and projects.
• Works with students individually or in small groups to utilise resources, clarify concepts, and complete assigned material.
• Provides input in developing and maintaining resource materials needed to demonstrate learning objectives for use in a tutoring environment.
• Maintains records as required under department guidelines.
• Maintains strict confidentiality of all student information, material, and discussions shared in the tutoring relationship, in compliance with FERPA.
• Helps students develop study skills, refine and apply understanding of course material, and key concepts learned.
• Utilises excellent communication skills and adapts tutoring methods to meet the needs of the student.
• Ensures offices and files are adequately secured on a daily basis.
• Provides individual and group academic coaching sessions in open lab, virtual, and one-on-one settings in support of instructional programs.
• Participates in developing academic resource materials as required.
• Demonstrates knowledge and skills in tutoring students across academic subjects, including Mathematics, Sciences, and Writing, in open lab and self-paced settings.
• Conducts group and individual tutoring sessions and determines which skill areas require additional assistance.

Required Qualifications

• Associate degree required, with official transcript.
• Plus one year as a tutor or teacher in the subject area or related experience.
• Grant-funded position requires an A or B grade in the course being tutored, instructor recommendation, and a minimum 3.0 GPA.
• Experience assessing the progress of assigned students to ensure effective learning outcomes are obtained.
• Proficiency in tutoring across academic subjects, including Mathematics, Sciences, and Writing.
• Proficiency in basic technical skills and the ability to assist students with technology as required.
• Strong skills in explaining concepts clearly in a manner that students understand.
• Strong skills in building and maintaining collaborative relationships with diverse students, staff, and faculty.
• Strong skills in adapting to change, with demonstrated organisational and time management abilities.
• Strong skills in interpersonal, oral, and written communication to effectively assist individuals from diverse backgrounds.
• Experience in providing effective customer service.
• Ability to be punctual, begin all sessions promptly, and maintain focus on student needs.
• Ability to work after school hours, nights, and weekends as required.
• Knowledge of physical office environment requirements, with reasonable accommodations available as needed.

Embedded within the college's student support services, the Academic Coach provides proactive outreach and academic coaching to students district-wide through one-on-one and group sessions covering time management, goal setting, exam preparation, and overcoming academic anxiety. Working closely with faculty, counsellors, advisors, tutors, and student services offices, this role improves student learning outcomes by facilitating learning strategies, monitoring academic progress, and connecting students to campus resources.

Core Functions

• Provides proactive outreach and academic coaching for students district-wide and assists with student support activities.
• Provides information to students in one-on-one and group sessions, both in-person and virtually, on aspects of college programs such as time management, goal setting, exam preparation, and overcoming academic anxiety.
• Refers students to appropriate resources, including tutoring, advising, counselling, student life, library services, and others.
• Assists with registration initiatives including registration stations both virtually and in-person.
• Facilitates student learning strategies in traditional and online courses.
• Provides first-hand support to faculty and students in select high-stakes courses as part of an embedded learning support services initiative.
• Works to create a seamless learning environment in supported courses.
• Assists with courses with required assignments for course credit completion.
• Documents student interactions in appropriate college systems in an accurate and timely manner.
• Provides reports and other analytics regarding student interactions including attendance, academic progress, and interventions.
• Monitors student progress and assists in the development of ways to engage students more fully in the learning process.
• Serves as a liaison with various academic departments including counsellors, advisors, tutors, professors, and other student services offices.
• Creates, facilitates, and presents workshops virtually and in-person to assist faculty and staff and engage students in the learning process.
• Assists with the creation of learning communities and participates in other student success initiatives or projects as needed.

Qualifications & Experience

• Bachelor's degree required; education cannot be substituted for experience.
• One year of related work experience required.
• Experience with coaching, instructional, and mentoring techniques.
• Experience with processes and resources for organising and leading group and collaborative activities.
• Knowledge of the principles and practices associated with Servant-Leadership.
• Knowledge of effectively assisting and assessing student learning.
• Strong skills in planning, organisation, communication, and interpersonal engagement.
• Strong skills in interacting with and dealing with sensitive issues relating to a diverse student body.
• Strong skills in establishing and maintaining effective working relationships.
• Proficiency in using computer applications, social media platforms, and current learning technologies to engage a diverse student population.
• Proficiency in a variety of spreadsheet, word processing, database, and presentation software.
• Ability to maintain an established schedule, which may include evenings and weekends.
• Ability to maintain confidentiality of student information.

Reporting to faculty and staff through the university's early alert process, the Academic Coach provides direct, comprehensive developmental guidance to first-year students on acclimating to university life, developing evidence-based learning strategies, and navigating academic resources. Partnering with faculty and student affairs colleagues, this role directly supports first-year student retention by guiding cognitive and metacognitive practice and leading first-year experience course sections.

Primary Duties

• Provides direct, comprehensive developmental guidance to assigned students in the current first-year cohort.
• Serves as an expert in the first-year academic experience and obtains answers to questions students may have.
• Provides students with proactive guidance on acclimating to the university in an effort to facilitate their success.
• Actively engages with students referred by faculty and staff via the university's early alert process.
• Assists students in developing learning strategies based on university-specific, evidence-based best practices.
• Helps students engage with resources in any area where they require deeper academic support.
• Guides students in cognitive and metacognitive practice and helps them develop accountability for their decisions and prepare for success beyond the first year.
• Supports first-year student course registration and provides support for general education curriculum exploration and engagement.
• Documents student interactions in support of first-year student retention.
• Leads up to two sections of a first-year experience course.
• Participates in faculty development as directed.

Education & Experience

• Master's degree in Higher Education, Student Affairs, or a related field, such as counselling, psychology, or diversity, equity, and inclusion required.
• One to two years of experience demonstrating the successful application of cognitive development theory within a collegiate academic context.
• Experience applying theory to practice in supporting a diverse college student population, including racial and ethnic diversity, mental health, first-generation students, and students differently abled.
• Knowledge of the issues faced by contemporary college students as they impact choices and overall academic success.
• Knowledge of first-year student retention and success strategies.
• Strong communication skills to develop meaningful relationships with a large number of first-year students.
• Strong skills in approaching complex issues with a problem-solving attitude while exercising independent judgment and ethical decision-making.
• Strong skills in working with diverse populations, with a commitment to diversity and inclusion.
• Ability to work with and adapt to software and technology applications used in the support of university practices.

Sitting at the intersection of writing instruction and academic support services, the Academic Coach works in the Bashevkin Center for Academic Excellence to provide constructive feedback on undergraduate and graduate writing across essay types, lab reports, dissertations, and other assignments, including APA, MLA, and other citation styles. Operating across individual sessions, small groups, in-class presentations, and workshops on writing and research topics, this role strengthens English writing proficiency and scholarly communication for a diverse student population.

Duties

• Provides constructive and supportive feedback to help undergraduate students improve English writing proficiency at the college level and to help graduate students master scholarly writing.
• Assists students individually or in small groups with writing skills such as structure, tone, clarity, research, and citation, including APA, MLA, and other styles; provides test-taking strategies and study skills that improve written communication and overall academic success.
• Develops and implements outreach programs for students to improve writing skills.
• Conducts in-class presentations and academic skill reviews.
• Organises and carries out special projects and workshops relating to writing and reading skills involving students and faculty.
• Maintains accurate student information by projecting, assessing, and reporting on student performance, and prioritising student contact for at-risk students.
• Establishes rapport and builds trusting relationships with a diverse student population by delivering personalised, constructive, engaging, motivating, and informative coaching sessions.
• Works with students across a wide range of skills, motivation, and educational goals; works with minimum supervision and accepts a flexible work schedule, including evenings or alternate scheduling as needed.
• Demonstrates sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of students, including those with physical and learning disabilities.

Skills & Qualifications

• Master's degree in English or a related field required; terminal degree preferred.
• One to three years of experience as a tutor or instructor in writing.
• Experience teaching or tutoring ELL and ESL students preferred.
• Mastery of APA, MLA, and other citation styles required.
• Knowledge of the university's mission, purpose, and goals and the role of an Academic Coach in achieving those goals.
• Strong skills in building working relationships with people having a wide variety of backgrounds, perspectives, and experiences.
• Ability to handle confidential information with discretion in accordance with FERPA and HIPAA guidelines.
• Ability to work a flexible schedule and adhere to university policies and procedures.
• Commitment to a culture of diversity and respect.

A key member of the Academic Support team, the Academic Coach serves as the main point of contact for students seeking academic support outside the classroom and assists in the oversight of the undergraduate Subject Tutoring program, including hiring, training, professional development, and managing student tutors. Collaborating across the university with the Associate Director of Academic Support, this role develops and delivers academic skills workshops and maintains meticulous data records to strengthen student executive functioning, study habits, and work-life balance.

Functions

• Conducts one-on-one student meetings covering executive functioning skills, study habits, and work-life balance with undergraduate and graduate students.
• Assists in the oversight and administration of the undergraduate subject tutoring program, including hiring, training, ongoing professional development, and managing student tutors.
• Develops and delivers academic skills workshops as determined by the Associate Director of Academic Support.
• Keeps meticulous records and assists with the collection and analysis of data related to academic coaching and tutoring.
• Presents academic support resources at various university events as assigned.
• Attends all academic coaching and staff meetings and trainings, as well as other professional development opportunities as assigned.

Requirements

• Bachelor's degree in education, special education, social organisation, leadership, sociology, psychology, or a related field required.
• Master's degree preferred.
• One to three years of experience supporting high school, college, or adult learners in successfully navigating their educational experience.
• Experience teaching at the collegiate level preferred.
• Knowledge of peer tutoring programs and peer pedagogy.

Sustained student achievement for clients with ADHD and other learning disabilities depends on the Behavioral Academic Coach, who provides one-on-one in-person support using the WHILDE Method across grades K–12 and adult learners in mental health and educational settings. Based within a collaborative practice team that includes other providers, this role advances client outcomes by delivering targeted coaching sessions, supporting parents through current challenges, and contributing to ongoing professional development and supervision.

Accountabilities

• Provides one-on-one in-person support for students using the WHILDE Method and other training to support clients of all ages.
• Works with other providers to support clients in mental health and educational settings.
• Provides support for parents and clients through the challenges they are currently facing.
• Submits comprehensive session notes.
• Works as a team with other members of the practice.
• Participates in ongoing professional development and supervision.

Position Requirements

• Master's degree or higher in education or a related field required; Bachelor's degree considered with extensive experience.
• Two years of experience in learning disability coaching preferred.
• Experience working one-on-one with students, preferably as a special education teacher, occupational therapist, speech and language pathologist, school psychologist, general education teacher, or in higher education.
• Experience working with students with ADHD and other learning disabilities.
• Experience supporting clients across grades K–12 and adults.
• Ability to teach consecutive coaching sessions.
• Proficiency with technology including email, online databases for tracking student progress, Gmail, Google Suite, study websites, apps, and web conferencing applications such as Zoom.

As the Academic Coach, this role provides direct, comprehensive program guidance to assigned students from enrollment to graduation, serving as an expert in program details and supporting time management, academic progress, and connections to university resources. The online learning program relies on this work to ensure students in a Competency-Based Education environment remain on track, maintain engagement with faculty, and develop the accountability and self-direction needed to master program concepts and skills.

Activities

• Provides direct, comprehensive program guidance to assigned students.
• Supports students in educational planning and progress from enrollment to graduation.
• Manages students' academic progress according to university policies.
• Helps ensure students are frequently engaging with faculty in any area where they require deeper academic support.
• Maintains appropriate documentation of all academic engagements.
• Maintains regular communication with students according to university protocol.
• Serves as an expert in students' academic program details and obtains answers to all questions students may have about their programs.
• Advises students on time management and schedules benchmarks to successfully master program concepts, knowledge, and skills.
• Helps students identify learning strengths and weaknesses and connects them with the necessary university resources to aid in success.
• Evaluates student learning styles, skills, deficiencies, and goals; identifies appropriate learning resources; and facilitates their use of those resources.
• Evaluates student learning engagement and assessment readiness.
• Monitors student academic progress, communicating with each student weekly and intervening as necessary to assist those having difficulty.
• Assists students in career planning within the boundaries of expertise and directs students to planning resources in other areas as appropriate.
• Coaches students on university policies and procedures, program requirements, and related academic matters.
• Works closely with faculty to ensure student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and university policies.
• Cognitively guides students to develop accountability for decisions and an understanding of how those decisions impact success.
• Provides students with proactive guidance on acclimating to undergraduate life, building supportive personal environments, and applying best practices to facilitate student success.
• Empowers students to maintain effective connections to the university and its online community of learners.
• Works a full-time schedule including traditional and nontraditional hours, encompassing weekend and weekday early morning or evening hours.

Knowledge, Skills & Abilities

• Bachelor's degree required.
• Minimum two to three years of experience working in a service-oriented environment, teaching, or university setting.
• Experience with integrated technology systems and tools.
• Experience with online learning and internet technology preferred.
• Knowledge of Competency-Based Education and the coaching skills required to effectively keep CBE students on track.
• Strong skills in customer service orientation and communication.
• Strong skills in problem-solving and time management.
• Strong skills in connecting and building rapport with students from diverse backgrounds.
• Proficiency in working with multiple databases and student platforms.
• Proficiency in Microsoft Office Suite.
• Ability to multi-task, work independently, and collaborate in a team environment.
• Ability to adapt to new and rapidly changing situations.
• Ability to work from home and travel in support of university requirements as needed.
• Ability to successfully resolve student issues from request through resolution.
• Creative and innovative approach with a self-starter attitude and strong commitment to education.
• Excellent verbal and written communication skills required.

Academic Coach supports school-wide capacity building by observing classroom instruction, providing feedback and coaching to teachers and instructional aides, and delivering professional development and modelling of effective instructional practices in reading and mathematics. The work directly supports socio-economically disadvantaged students, English learners, and foster youth by assisting grade-level teams with data analysis, intervention group formation, and the implementation and monitoring of categorical programs at the school site.

Operational Focus

• Assists in the implementation of a three-tiered model of instruction and intervention and provides support for socio-economically disadvantaged students, English learners, and foster youth.
• Observes instruction by teachers and instructional intervention aides and provides feedback and coaching.
• Assists grade-level and subject area teams with the administration of assessments, data analysis, forming intervention groups, and planning instruction and intervention.
• Provides professional development and modelling of effective instruction and intervention.
• Provides training for new teachers and support services for teachers participating in district induction programs.
• Provides instruction in reading or mathematics to individuals or small groups of students.
• Assists in the implementation and monitoring of categorical programs at the school site.
• Coordinates parent education activities that directly relate to student performance.
• Maintains and monitors time schedules and documentation of provided services.
• Attends meetings and trainings and keeps current with applicable state guidelines.

Professional Experience

• Valid California Teaching Credential required; English Language Development authorisation required or in progress; Administrative Services Credential or Master's degree desirable.
• Four years of successful classroom teaching experience, preferably at more than one grade level; must meet ESSA teacher qualification requirements.
• Strong understanding of reading development, mathematical concepts, effective instructional strategies, classroom management techniques, and the needs of socio-economically disadvantaged students, English learners, and foster youth.
• Knowledge of the Common Core State Standards, trends in online assessment, state frameworks, age-appropriate curriculum, lesson design, and classroom technologies.
• Strong skills in establishing effective working relationships with other professionals.
• Demonstrated professional presentation and conduct that models desirable professional standards.
• Strong recommendations from professionals who have observed personal characteristics, scholastic attainment, and classroom performance.

The Academic Coach oversees daily monitoring of several virtual online classrooms and coordinates instructors assigned to specific programs while also working directly with youth to develop and implement Personalised Career Plans covering academic remediation, ACT/SAT preparation, FAFSA guidance, and post-secondary readiness. Collaborating with Classroom Coaches, team members, community partners, and local school districts, this role advances both instructor performance and student outcomes by delivering data-driven evaluations, career planning workshops, and college access programming for at-risk youth.

Key Deliverables

• Simultaneously monitors several virtual online classrooms on a daily basis.
• Coordinates instructors assigned to specific programs.
• Assists instructors during sessions as needs arise and throughout the school day.
• Collaborates with Classroom Coaches, Academic Coaches, and other team members.
• Monitors program calendar to inform pacing and reteaching opportunities.
• Analyses and tracks overall program success using data.
• Evaluates and provides feedback to instructors using the rating system.
• Substitutes for sessions when an instructor is not present.
• Sets professional goals to inform ongoing growth and impact.
• Serves as part of a team implementing the Career Bound program, including youth recruitment and retention.
• Works directly with youth to develop and implement a Personalised Career Plan guiding academic remediation, course selection, ACT and SAT preparation, essay writing instruction, and coaching based on career interests and academic standing.
• Conducts planning sessions with youth and their parent or guardians to foster awareness of the financial advantages of a college credential, realities of college tuition, and scholarship options.
• Identifies best sources for no- or low-cost assistance with post-secondary tuition, including assisting members and families with the FAFSA.
• Presents an introduction to college applications and FAFSA workshops for teens and their parents or guardians; tracks scholarship opportunities and assists members with submitting competitive applications and editing essays.
• Assists with arranging and chaperoning college tours, including those conducted over multiple days, and supports youth during college and business tours.
• Maintains a system of internal evaluation, including individual student records, report card grades, attendance, and progress; monitors outcome data and produces impact reports on an ongoing basis.
• Assists youth with resume writing, job searches, job applications, speech writing and rehearsal, business plan development, and business registration.
• Collaborates with community partners, service providers, and the local school district; completes counselling and advising referrals, and supports mentoring referrals and matches.
• Develops training opportunities for parents and students; helps students identify volunteer service and extended learning opportunities; participates in student and parent conferences.
• Participates in ensuring team members have a working knowledge of all aspects of the Career Bound program and establishes a referral system for members in need of coaching.

Background & Experience

• A bachelor's degree from an accredited four-year university or college in a field related to education is required.
• Florida Teaching Certificate or Certification in Guidance and Counselling (Grades PK–12) desired.
• Past management and leadership experience required, such as instructional coach, team leader, or school administration.
• Experience working with at-risk youth.
• Experience in the public or private school environment, including using student data to drive instruction.
• Experience in a virtual classroom setting preferred.
• Knowledge of the local high school education system and related resources.
• Knowledge of the post-secondary education application process.
• Strong skills in leadership, with the ability to develop and implement programmes.
• Strong skills in interpersonal communication, organisation, and collaboration, both written and verbal.
• Strong analytical skills with attention to detail and an understanding of outcome measurement.
• Proficiency with educational technology tools and Google Suite.
• Ability to work remotely and from a central office location.
• Demonstrated a high level of personal and professional integrity with a passion for student success.

Embedded within a collaborative team serving high school students and their families, the Academic Coach develops and achieves academic goals with students while cultivating effective study habits, evaluating student progress, and preparing students for college admissions and exams. Working closely with students, parents, and office staff, this role produces measurable academic progress by managing graduation plans, academic contracts, goal-setting processes, and consistent student contact from enrollment through course completion.

Areas of Ownership

• Tracks, supports, and guides students throughout their academic journey.
• Participates in weekly progress meetings.
• Creates and manages academic and attendance contracts for students.
• Implements a consistent contact schedule, including contacting all new students within the first week.
• Manages student graduation plans and addresses students who finish classes and enrol in new classes.
• Sets goals with students and processes withdrawals and records requests.
• Assists with new school year processes.
• Answers phones and emails promptly and professionally.
• Supports office staff as needed to ensure student success.

Qualifications & Experience

• High school diploma required.
• Minimum two years of customer service and/or educational experience.
• Fingerprint Clearance Card or the ability to obtain upon employment.
• Experience evaluating and understanding student academic transcripts preferred.
• Knowledge of Genius LMS, Trello, Schoolmaster, Schoolmint, Edgenuity, and SCRUM and AGILE methodologies preferred.
• Knowledge of Microsoft Office and Gmail Suite.
• Strong skills in case management and follow-up, utilising written and verbal communication.
• Strong skills in time management, attention to detail, and effective organisation.
• Ability to work both independently and collaboratively with team members.
• Ability to perform basic troubleshooting as required.
• Bilingual preferred.

Reporting to building principals through regularly scheduled meetings, the Academic Coach uses the practices for Student-Centred Coaching to support teachers across grade levels and subjects by conducting classroom visits, facilitating coaching cycles, and analysing benchmark and summative assessment data to address achievement gaps. Partnering with teachers, colleagues, and district curriculum teams, this role develops teacher capacity to implement effective instructional practices and advances student achievement through professional learning, co-planned lessons, and formative assessment design.

Role Responsibilities

• Conducts regular classroom visits and models best instructional practices to accelerate the use of exemplary practices and improve student achievement.
• Conducts regular meetings with agendas centred around data, best instructional practices, and district initiatives.
• Analyses benchmark, progress monitoring, and summative assessment data with teachers; analyzes achievement deficits and gaps and creates plans to address them through professional development, instructional modelling, and classroom accountability measures.
• Delivers professional development to all stakeholders through a variety of media.
• Facilitates Student-Centred Coaching cycles across grade levels and disciplines, using student evidence when co-planning lessons and applying co-teaching moves, including goal setting and learning targets.
• Collaborates with teachers to design and use formative assessments, ensure student ownership, engagement, and choice, and create a culture of rigour, inquiry, and reflection.
• Provides informal support to teachers in the areas of classroom management, curriculum design, and other expressed needs.
• Creates partnerships with building principals to communicate the implementation of instructional supports and build a culture for coaching; engages in regularly scheduled meetings with the principal to discuss coaching implementation.
• Sets goals based on achievement results and monitors and self-reflects on the effectiveness of coaching practices; adjusts professional responsibilities based on data, student needs, and federal legislative changes.
• Builds trusting, respectful, and professional relationships with teachers; engages in reflective dialogue and models reflective practice.
• Works with teams of teachers to unpack curricular units and assists with the development of district curriculum, instruction, and assessments.
• Collaborates with colleagues to facilitate professional learning and participates in monthly coaching meetings to strengthen curriculum, pedagogical, and coaching skills.
• Participates in a year-long professional development cohort on Student-Centred Coaching and all professional development for applicable literacy grant programmes.
• Maintains confidentiality and performs other duties as assigned.

Education & Experience

• Valid Teaching Certification in any field of study required; Master's degree in Curriculum and Instruction or a related educational field required; Reading Specialist Certification preferred.
• Minimum five years of successful teaching experience.
• Experience with implementing the core practices of a Student-Centred Coaching model.
• Experience with developing curriculum, instruction, and assessments.
• Knowledge of guided reading and literacy models, guided mathematics models, and both formative and summative assessment practices.
• Knowledge of College and Career Readiness Standards for the assigned programmatic level and Professional Teaching Standards.
• Knowledge and understanding of the analysis of performance and assessment data, including general summative assessments, interim assessments, and other formative and summative tools, to facilitate meaningful interpretation and decision-making.
• Strong pedagogical knowledge and demonstrated presentation skills for conducting professional learning.
• Strong skills in interpersonal engagement and effective communication.

Sitting at the intersection of instructional leadership and data-driven school improvement, the Academic Coach models best practices for teachers, analyses student data, determines instructional plans to address learning needs, and facilitates professional development for both teacher groups and individual teachers. Operating across the school leadership team, grade-level teams, and individual teacher growth plans, this role strengthens measurable student achievement by aligning teacher skill development with changing student learning needs and school improvement goals.

Job Functions

• Participates in the school leadership team to analyse student data, identify learning goals by grade level and content, develop school improvement plans with measurable student achievement goals, create school assessment plans in target areas, and monitor goal-setting, activities, classroom follow-up, and goal attainment for teacher groups and individual growth plans.
• Oversees groups of teachers in the development of professional growth plans that include student-centred goals, instructional objectives, and strategies or interventions to meet those objectives.
• Provides support to each teacher in the group based on need.
• Facilitates teacher proficiency with new strategies through classroom follow-up.
• Ensures that the progression of teacher skill development is aligned with changing student learning needs.
• Meets regularly with teachers, both in groups and individually, to analyse student work and instructional practices to ensure best-practice methods are utilised.
• Designs and implements a variety of job-embedded professional learning experiences aligned with school improvement goals.
• Facilitates the use of data in supporting teachers in setting and measuring achievement toward school goals.
• Designs model lessons and presents them to coach individual teachers.
• Assists in the assessment of individual teacher performance.
• Models professional practice by engaging in individual growth plans and facilitating professional learning sessions based on the specific needs of teachers for the implementation of school goals.

Skills & Qualifications

• Bachelor's degree from an accredited college or university required; advanced degree preferred.
• Valid Teaching Certificate in the assigned teaching field, Elementary P-5.
• Minimum of three years of teaching experience required.
• Experience with Academic Coach expertise matching state target needs in a school improvement plan.
• Evidence of mentoring and informal leadership activities with demonstrated success in improving teachers' instructional skills to increase student learning.
• Experience with effectively facilitating professional learning for teacher groups and individuals.
• Knowledge of required professional learning relative to teaching and learning needs as set in a school improvement plan, and to the Academic Coach's knowledge and skills.
• Strong skills in both oral and written communication.

A key member of the Health and Wellness Team at Juniata College, the Academic Coach manages and coaches a caseload of assigned students through positive, responsive relationships, helping them examine educational goals, learning styles, and barriers to success while developing strategies for academic, career, and personal achievement. Collaborating across campus support services and working proactively with individuals from diverse educational, ethnic, and socio-economic backgrounds, this role advances student persistence by developing personalised communication plans, delivering workshops, and connecting students to campus and community resources.

What You'll Do

• Helps students examine educational goals, learning styles, habits of working, and current difficulties or barriers to success.
• Works with students to create and implement effective strategies to achieve goals.
• Heightens awareness of what it takes to achieve academic success and anchors this with new strategies, a supportive relationship, and personal accountability.
• Helps students understand how the use of time and levels of organisation impact their studies.
• Collaborates with students to help them navigate personal and academic challenges, articulate goals, craft a pathway to achieving them, and cultivate the knowledge and skills needed for academic, career, and personal success.
• Works collaboratively within the Health and Wellness Team.
• Manages and coaches a caseload of assigned students through positive, responsive relationships.
• Maintains a holistic view of students' progression, proactively monitoring progress toward academic and career goals, alongside creating a supportive, encouraging relationship.
• Utilises appropriate technology and maintains accurate tracking data and notes for each assigned student.
• Provides timely interventions and coaching to students; supports students in identifying and addressing problems and connects them with appropriate support services.
• Teaches students how to navigate campus and community resources and empowers students to advocate for themselves effectively.
• Proactively identifies and eliminates student success barriers such as goal setting, time management, study skills, test-taking strategies, self-advocacy, and mindset.
• Communicates with students within the caseload based on individual needs and comfort level, developing a flexible and personalised communication plan.
• Develops and provides education, training, and workshops on topics related to student success for students, co-workers, and other college personnel.
• Follows all college policies, rules, regulations, and guidelines; maintains confidentiality of privileged information and adheres to applicable privacy laws.

Required Qualifications

• Bachelor's degree in education, human services, psychology, or a related field with a minimum of one year of work experience in an educational setting working directly with students, or an equivalent combination of training and experience.
• Knowledge of a student-centred and equity-minded approach to academic coaching.
• Strong skills in problem-solving and research.
• Strong skills in managing a caseload of students proactively and independently.
• Strong skills in verbal and written communication.
• Strong skills in interpersonal interaction applied to individuals with differing educational, ethnic, and socio-economic backgrounds.
• Strong skills in independently organising work to meet established deadlines while maintaining attention to detail and accuracy, with the ability to respond to changing goals and priorities.
• Strong skills in working both independently and as part of a team, with the ability to determine the appropriate approach for completing work based on guidelines.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Proficiency in operating a personal computer, applicable software, and peripheral equipment, with the ability to learn and adapt to new and updated programmes and technology.
• Ability to demonstrate sensitivity, understanding, and respect for diverse populations within the workplace.
• Ability to motivate students effectively.

Rigorous academic outcomes for adult learners at the bachelor's, master's, and doctoral levels depend on the Academic Coach, who provides synchronous and asynchronous coaching in statistics, APA guidelines, quantitative data analysis, and research methodology to help students become autonomous, self-directed learners. Serving an online student population and collaborating with university faculty and staff, this role advances doctoral completion by evaluating student learning styles and deficiencies, developing video tutorials and academic resources, and delivering personalised, non-technical instruction rooted in adult learning theory.

Day-to-Day Responsibilities

• Assists students in understanding the foundations of statistics and relating concepts across courses and in personal and professional life.
• Assists students in critically analysing existing research with a focus on methodology.
• Assists students in determining the most appropriate statistical test given the number and nature of variables.
• Assists students in applying quantitative approaches to analysing data.
• Assists students in presenting a compelling argument for why a study is needed, rooted in existing literature and theory.
• Assists students in understanding APA guidelines related to the presentation of statistics and statistical findings.
• Implements best practices in working with adult online students at the bachelor's, master's, and doctoral levels.
• Provides synchronous one-to-one and group academic coaching and asynchronous screencast or written coaching feedback.
• Assists students in becoming autonomous, self-directed learners and provides post-coaching session feedback.
• Maintains records of student contact and engages in the assessment of student learning.
• Helps students identify learning strengths and weaknesses and connects them with the necessary resources to aid in success.
• Evaluates student learning styles, skills, deficiencies, and goals; identifies appropriate learning resources and facilitates their use.
• Develops academic resources, including video tutorials and lessons on assigned topics.
• Stays current with organisational, educational, and faculty development policies; continually improves coaching skills; participates in required training and team meetings.
• Performs other duties as assigned with reasonable and consistent attendance to fulfil the requirements of the position.

Minimum Qualifications

• Doctoral degree in a relevant field from a regionally accredited institution required.
• Tutoring or academic coaching certification or evidence of university teaching excellence required.
• Demonstrated success working with non-traditional adult students required.
• Previous success in tutoring, academic coaching, or teaching statistics required.
• Experience working with online doctoral students preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven environment preferred.
• Experience guiding doctoral students through dissertation completion preferred.
• Knowledge of adult learning theories and cognitive load theory.
• Knowledge of APA formatting relating to the presentation of statistical findings.
• Strong skills in graduate-level statistics.
• Strong analytical and problem-solving skills.
• Proficiency in using technology in the delivery of education.
• Proficiency in Microsoft Word and other applications in the Microsoft Office suite.
• Ability to provide personalised instruction in non-technical language based on students' unique strengths and growth areas with little to no preparation.
• Ability to work effectively in an online environment and succeed in a fast-paced setting with aggressive goals and a commitment to quality.
• Ability to establish online rapport and maintain a friendly, helpful, and patient attitude and demeanour.
• Proficiency in operating equipment, including personal computers and phone systems.

As the Academic Coach, this role provides short-term intensive academic skills coaching to undergraduate and graduate students referred through internal academic coaching channels, with a specific focus on task initiation and task management delivered through no more than four consecutive weeks of one-on-one appointments per academic year. The university's academic support department relies on this work to prepare students for self-monitoring and independence, support academic wellness through resources and workshops, and advocate for student needs through university committees and working groups.

Scope of Work

• Provides individual short-term intensive academic skills coaching focused on task initiation and task management to assigned undergraduate and graduate students through one-on-one appointments.
• Establishes an individualised coaching plan, in partnership with the referring academic coach, for each assigned student, meeting with students no more than four consecutive weeks each academic year.
• Serves as an internal academic coaching case manager for assigned students during the period of academic coaching delivery.
• Maintains accurate records of student academic coaching sessions, student service use, and academic skills presentation and workshop attendance.
• Supports the creation, design, and publication of academic resources and instructional videos for undergraduate and graduate students focused on task initiation and task management.
• Provides academic skills presentations and workshops for students, peer coaches, and university staff on topics including task initiation and management.
• Represents the department at university events to educate prospective students, current students, and the university community on academic coaching services.
• Participates in working groups and committees to advocate for student needs through the lens of academic wellness.

Qualifications & Experience

• Bachelor's degree required; Master's degree preferred.
• One to three years of relevant experience required; two to four years preferred.
• Experience in student academic coaching focused on intensive task initiation and task management and developing resources to promote academic wellness and self-monitoring.
• Experience providing academic coaching support to students with diverse learning needs.
• Experience managing a caseload of students preferred.
• Teaching, presentation, or facilitation experience preferred.
• Proficiency in Microsoft Office Suite.
• Familiarity with database and scheduling systems.

Academic Coach refines campus-wide support for diverse student populations by monitoring academic progress, providing appropriate resources, and assisting with retention, marketing, and recruitment initiatives, including event planning, workshops, and information sessions for students, parents, and the campus community. The work directly supports multicultural efforts and university retention goals by serving as a general advisor to special student groups such as athletes, veterans, minorities, women, and international students, while collaborating with multiple units on diversity programming and student success.

Work Activities

• Works cooperatively in carrying out the mission of the unit.
• Arranges and conducts seminars, workshops, and programmes designed to enhance diversity awareness.
• Assists with developing, implementing, and executing collaborations with various units on campus.
• Assists students by providing appropriate resources and services on and off campus.
• Monitors student academic progress and adjustment to university life and provides guidance for academic and non-academic concerns.
• Assists with the coordination and implementation of retention, marketing, and recruitment initiatives and activities, including event planning for prospective students and designing and executing workshops, programmes, and information sessions for students, parents, and the campus community.
• Works successfully with multiple parties to achieve unit initiatives and supports and attends functions in support of multicultural efforts and professional development.
• Assists in the implementation and coordination of programmes, workshops, and seminars.
• Maintains detailed and ongoing accounts of student and group meeting sessions.
• Serves as general advisor to special student groups such as athletes, veterans, on-campus residents, minorities, women, or international students as required.
• Assists with the development and dissemination of office publications explaining available services and programmes.

Technical Qualifications

• Bachelor's degree or equivalent combination of education and experience with at least two years of experience required; Master's degree in counselling, higher education, or a related field preferred.
• At least three years of experience in counselling, guidance, student personnel administration, or higher education administration.
• Strong skills in coordinating complex activities with multiple parties, working independently, and communicating effectively orally and in writing.
• Strong skills in establishing and maintaining cooperative working relationships with persons contacted in the course of performing assigned duties.
• Knowledge of Microsoft Word at an intermediate level.