Jessica Turner

Austin, TX

(512) 684-2291

jessica.turner23@gmail.com

https://linkedin.com/in/jessicaturner23

SUMMARY

Results-driven For the Academic Advisor role with 1+ years of experience in academic advising, student support, and enrollment systems within higher education. Proven record of improving student engagement by 15% through proactive advising and outreach. Expertise in degree planning and policy interpretation to optimize student progression, mitigate academic risks, and drive retention outcomes.

SKILLS

Academic Advising

Degree Planning

Student Systems

Data Tracking

Policy Compliance

Enrollment Systems

EXPERIENCE

Academic Advisor Assistant

Lone Star Academic Services | Austin, TX

June 2024 – Present

• Supported advising for 150+ students, improving course registration accuracy by 18% through structured guidance on degree requirements and scheduling
• Maintained student records in advising systems, ensuring 100% data accuracy and improving reporting efficiency for academic audits
• Assisted with academic audits and graduation checks, reducing processing delays by 12% through detailed verification of degree requirements

Student Success Coordinator Intern

Hillcrest Education Center | San Marcos, TX

August 2023 – May 2024

• Conducted outreach to 100+ at-risk students, increasing engagement rates by 20% through targeted communication strategies
• Facilitated workshops on academic success strategies, improving student performance outcomes by 14% across participating cohorts
• Coordinated referrals to campus resources, increasing support service utilization by 17% among students needing academic assistance

EDUCATION

Bachelor of Arts in Education

Texas State University | San Marcos, TX

Michael R. Bennett

Denver, CO

(303) 772-4589

michael.bennett.pro@gmail.com

https://linkedin.com/in/michaelrbennett

SUMMARY

Results-driven For the Academic Advisor role with 4+ years of experience in academic advising, student analytics, and retention strategies within higher education. Proven record of increasing retention rates by 18% through proactive intervention and structured academic planning. Expertise in data analysis and enrollment systems to optimize student progression, mitigate academic risks, and drive institutional outcomes.

SKILLS

Academic Advising

Student Analytics

Degree Auditing

Enrollment Systems

Data Reporting

Policy Compliance

EXPERIENCE

Academic Advisor

Rockridge University Services | Denver, CO

March 2022 – Present

• Advised 300+ students annually on academic planning and course selection, improving retention rates by 18% through structured advising strategies
• Monitored academic progress using PeopleSoft and Salesforce, increasing intervention success rates by 21% for at-risk students
• Interpreted policies and guided registration processes, achieving 97% accuracy in enrollment planning and reducing scheduling conflicts

Student Success Specialist

Summit Pathways College | Boulder, CO

July 2020 – February 2022

• Managed caseload of 200+ students, improving academic performance outcomes by 16% through proactive coaching and support
• Conducted academic audits and evaluated transfer credits, processing 120+ cases annually with full compliance to institutional policies
• Delivered workshops and orientation sessions for 250+ students, increasing engagement and early retention metrics by 20%

EDUCATION

Bachelor of Science in Psychology

University of Colorado | Boulder, CO

Dr. Amanda L. Whitaker

Raleigh, NC

(919) 556-7812

amanda.whitaker@consultmail.com

https://linkedin.com/in/amandawhitakeradvisor

PROFESSIONAL SUMMARY

Results-driven For the Academic Advisor role with 8+ years of experience in academic advising, program development, and student analytics within higher education. Proven record of improving graduation rates by 22% through data-driven retention initiatives and strategic advising programs. Expertise in program evaluation and policy compliance to optimize student success frameworks, mitigate academic risk factors, and drive institutional performance outcomes.

CORE SKILLS

Academic Advising

Program Evaluation

Student Analytics

Degree Auditing

Policy Compliance

Process Improvement

EXPERIENCE

Senior Academic Advisor

Northbridge University | Raleigh, NC

January 2021 – Present

• Led advising initiatives for 400+ students annually, increasing graduation rates by 22% through strategic academic planning and intervention programs
• Developed and implemented retention strategies, improving persistence outcomes by 20% across targeted student populations
• Analyzed student data and generated performance reports, enhancing decision-making and program effectiveness by 18%

Academic Advisor

Carolina Student Success Institute | Durham, NC

June 2017 – December 2020

• Managed academic advising for 250+ students, improving retention rates by 17% through proactive outreach and structured support plans
• Coordinated cross-functional efforts with faculty and departments, reducing academic issue resolution time by 15%
• Delivered workshops and recruitment events for 300+ participants, increasing student engagement and enrollment conversion rates by 19%

EDUCATION

Bachelor of Arts in Sociology

University of North Carolina | Chapel Hill, NC

• Advised 250+ undergraduate students per semester on academic planning, degree pathways, and career alignment, improving retention rates by 18% through structured guidance and individualized action plans.
• Facilitated new student orientation for 120+ freshmen and transfer students, coordinating registration processes and resolving scheduling conflicts to ensure 95% on-time enrollment completion.
• Counseled at-risk and probationary students by evaluating academic performance and monitoring compliance, contributing to a 22% improvement in academic standing within two academic terms.
• Executed curriculum changes, course adjustments, and withdrawal processes using COMPASS, ensuring 100% compliance with institutional policies while reducing administrative processing time by 15%.
• Collaborated with cross-functional departments to support admissions, financial aid, and housing inquiries, delivering accurate guidance and maintaining detailed records across 300+ student interactions annually.
• Supported targeted retention programs through mentoring and academic monitoring initiatives, increasing engagement among identified student groups by 20% and strengthening overall student success outcomes.

Core Skills:

• Academic Advising
• Degree Planning
• Student Analytics
• Curriculum Systems
• Enrollment Systems
• Data Management

• Delivered academic program presentations with senior advisors, advising 200+ students annually on curriculum pathways and improving informed major selection rates by 17% through structured informational sessions.
• Managed moderately complex advising cases independently while consulting on exceptions, resolving 90% of student issues without escalation and ensuring alignment with institutional academic policies.
• Analyzed enrollment and retention datasets to generate actionable insights, contributing to data-informed strategies that increased student persistence rates by 12% across targeted cohorts.
• Developed solutions for advising operations and student engagement projects, streamlining workflows and reducing processing inefficiencies by 15% while maintaining compliance with academic standards.
• Coordinated cross-functional initiatives with admissions and student services, representing the department in 10+ recruitment events annually and increasing prospective student conversions by 14%.
• Mentored and trained new academic advisors while supporting ambassador programs, enhancing team capability and improving onboarding effectiveness, reducing ramp-up time by 20% for new hires.

Core Skills:

• Data Analysis
• Enrollment Systems
• Academic Reporting
• Process Optimization
• Student Information
• Program Evaluation

• Delivered developmental academic advising to 300+ undergraduate students annually, aligning academic goals with degree requirements and improving retention outcomes by 16% through structured, student-centered guidance.
• Guided prospective and current students on curricular pathways, registration procedures, and major options, achieving 95% schedule accuracy and reducing course planning errors across multiple advising cycles.
• Interpreted institutional academic policies to resolve complex student inquiries, ensuring compliance while enabling informed decision-making and minimizing administrative escalations by 20%.
• Monitored academic progress using midterm and probation data, initiating timely interventions and referrals that improved academic standing for 25% of at-risk students within one semester.
• Maintained comprehensive advising records and appointment data, supporting departmental reporting accuracy and contributing to 100% audit-ready documentation for program assessment and reviews.
• Collaborated with academic departments and career advisors to connect undeclared students with targeted resources, while assisting in training 10+ assistants to strengthen advising delivery and operational consistency.

Core Skills:

• Academic Advising
• Policy Interpretation
• Data Tracking
• Student Information
• Career Mapping
• Program Reporting

• Provided individualized academic advising to 220+ students annually, assessing needs and delivering targeted support plans that improved academic performance metrics by 15% across diverse student populations.
• Designed and administered Academic Improvement Plans for at-risk students, achieving a 28% recovery rate from probation through structured interventions and continuous progress monitoring.
• Interpreted university policies and curriculum requirements to guide registration and graduation planning, ensuring 98% compliance accuracy and reducing administrative errors in student records.
• Developed informational materials and responded to 500+ annual inquiries, enhancing student understanding of academic pathways and increasing engagement with advising resources by 20%.
• Utilized systems such as AIM and MyMap to evaluate student data, recommend program entry pathways, and support decision-making aligned with academic and career objectives.
• Collaborated with faculty and administration to resolve curriculum variances and advising challenges, while supporting cross-functional initiatives that improved advising consistency and student outcomes.

Core Skills:

• Academic Advising
• Student Systems
• Data Analysis
• Policy Compliance
• Curriculum Planning
• Career Guidance

• Collaborated with faculty, administrators, and staff to deliver academic advising for 180+ students annually, aligning educational plans with institutional requirements and improving student progression rates by 14%.
• Advised students on academic pathways and resource utilization, documenting 100% of advising interactions while ensuring accurate record-keeping across digital and manual systems for compliance and reporting.
• Identified student needs and coordinated referrals to support services, contributing to a 19% increase in successful intervention outcomes across academic and personal development cases.
• Verified graduation eligibility and processed applications for 120+ candidates annually, ensuring full compliance with program and university requirements while reducing clearance delays by 18%.
• Coordinated student teaching and internship placements with external districts, managing 80+ placements yearly and strengthening institutional partnerships to enhance experiential learning opportunities.
• Recommended qualified candidates for teaching licensure and developed advising materials, supporting professional standards while participating in conferences to maintain current, evidence-based advising practices.

Core Skills:

• Academic Advising
• Data Documentation
• Policy Compliance
• Program Coordination
• Licensure Processing
• Student Information

• Advised 150+ graduate students and applicants annually on admissions, registration, and degree planning, improving application completion rates by 21% through proactive follow-ups and structured guidance.
• Managed centralized databases tracking prospects, applications, and acceptances, ensuring 100% data accuracy and enhancing reporting efficiency for graduate coordinators and program leadership.
• Coordinated recruitment communications with prospective students, maintaining consistent engagement that increased qualified applicant conversion rates by 18% across multiple admission cycles.
• Processed HR and hiring workflows using ePAF and Kenexa systems, filling 25+ departmental roles annually while ensuring full compliance with institutional employment procedures.
• Facilitated group advising sessions, orientations, and academic events, supporting 200+ participants and strengthening program visibility through well-executed convocation and open house initiatives.
• Collaborated with faculty and program leadership as a primary contact, streamlining administrative processes and resolving student and staffing issues to improve operational efficiency by 15%.

Core Skills:

• Database Management
• Enrollment Systems
• HR Systems
• Data Reporting
• Process Coordination
• Student Information

• Advised 180+ executive graduate students across multiple programs, delivering tailored academic planning and improving program completion rates by 19% through proactive guidance and structured advising strategies.
• Coordinated with Registrar, Admissions, and Department Chairs to streamline transcript and transfer credit evaluations, reducing processing delays by 22% and ensuring seamless academic progression for students.
• Maintained and updated comprehensive academic plans while managing course registrations, achieving 97% accuracy in student scheduling and minimizing enrollment conflicts across academic terms.
• Responded to 600+ annual student inquiries via email and phone, ensuring timely communication and enhancing student satisfaction scores by 15% through consistent, high-quality support.
• Conducted programmatic research and implemented process improvements, increasing advising efficiency by 18% and strengthening service delivery across graduate advising operations.
• Trained academic advisors and collaborated on university committees, providing discipline-specific oversight and improving advising consistency and policy alignment across multiple departments.

Core Skills:

• Academic Advising
• Enrollment Systems
• Data Analysis
• Process Improvement
• Policy Compliance
• Student Information

• Delivered individualized academic and career advising to 250+ students annually, supporting progression and major transitions while increasing retention and graduation outcomes by 18% through structured planning.
• Guided students in developing four-year academic plans, mapping course pathways, and resolving scheduling conflicts, achieving 96% plan accuracy and reducing registration errors across advising cycles.
• Facilitated career counseling and major exploration sessions, empowering students with actionable insights that improved informed decision-making and reduced major-switch uncertainty by 20%.
• Connected students to campus resources, including tutoring, coaching, and supplemental instruction, increasing utilization rates by 25% and strengthening overall academic support engagement.
• Maintained and updated curriculum grids and website content, ensuring alignment with course offerings and improving information accuracy for 300+ users accessing academic planning resources.
• Collaborated with cross-functional partners to support college-wide initiatives such as Navigate and orientation programs, enhancing student onboarding experiences and improving early engagement metrics by 17%.

Core Skills:

• Academic Advising
• Curriculum Mapping
• Data Analysis
• Enrollment Systems
• Process Coordination
• Student Information

• Advised 200+ undergraduate students annually on NSCM curriculum requirements and study plans, improving on-time graduation rates by 16% through structured academic planning and proactive guidance.
• Recommended individualized plans of study aligned with student goals and program standards, achieving 95% compliance with degree requirements and reducing course sequencing errors across advising cycles.
• Evaluated academic records for limited-access admissions, verifying eligibility for 120+ applicants per cycle and ensuring consistent, policy-aligned selection decisions.
• Coordinated transfer course evaluations and faculty approvals, streamlining equivalency decisions and reducing processing turnaround time by 20% for incoming transfer students.
• Supported enrollment processes, course overrides, and graduation certification while maintaining accurate student records, ensuring 100% data integrity for reporting and academic audits.
• Collaborated with faculty and stakeholders to manage internships, research, and recruitment initiatives, enhancing student participation rates by 18% and strengthening program engagement outcomes.

Core Skills:

• Academic Advising
• Curriculum Evaluation
• Enrollment Systems
• Data Management
• Policy Compliance
• Program Coordination

• Collaborated with university and college offices to update degree audits and academic records, ensuring 100% accuracy and improving compliance with institutional academic policies and graduation requirements.
• Interpreted academic policies and processed waivers for 150+ students annually, resolving complex cases and enabling timely progression through structured, policy-aligned decision-making.
• Coordinated retention and student success initiatives, developing targeted interventions for at-risk and readmitted students that improved persistence rates by 17% across monitored cohorts.
• Designed program effectiveness instruments and analyzed outcomes, generating data-driven insights that enhanced advising strategies and increased program impact by 14% year-over-year.
• Promoted and managed high-impact experiences, including study abroad, internships, and research, increasing student participation by 22% while aligning opportunities with academic and career objectives.
• Led Legislative Scholars and peer mentoring programs, facilitating training and cross-functional collaboration to strengthen advising consistency and improve student engagement outcomes across NSCM initiatives.

Core Skills:

• Data Analysis
• Policy Compliance
• Program Evaluation
• Enrollment Systems
• Student Tracking
• Process Coordination

• Developed graduation plan templates for 300+ first-time freshmen and student-athletes, ensuring full compliance with NCAA and institutional regulations while improving on-time graduation tracking by 18%.
• Maintained and biannually updated academic plans for student-athletes, aligning eligibility requirements with degree progress and reducing compliance discrepancies by 20% across monitored cohorts.
• Interpreted academic placement data and evaluated course selections, guiding students toward optimal schedules that improved satisfactory academic progress rates by 15% during registration cycles.
• Advised students through multi-channel communication, managing 500+ interactions per term and supporting informed decisions on majors, course adjustments, and academic standing requirements.
• Executed registration procedures and monitored academic progress benchmarks, ensuring 98% adherence to institutional policies while minimizing enrollment and scheduling conflicts.
• Collaborated with advising leadership to update program checklists and academic resources, enhancing curriculum clarity and improving student access to accurate program information across departments.

Core Skills:

• Academic Advising
• Compliance Systems
• Data Analysis
• Curriculum Planning
• Enrollment Systems
• Student Tracking

• Advised 250+ undergraduate students annually on degree requirements, policies, and program options, improving academic clarity and increasing on-time graduation rates by 17% through structured guidance.
• Guided students in developing and maintaining Major Academic Plans using MAPPER, ensuring 96% adherence to planned course sequencing and reducing scheduling conflicts across academic terms.
• Evaluated transfer credits and submitted equivalency and waiver proposals, processing 120+ cases per year while ensuring accurate credit articulation and compliance with institutional standards.
• Monitored student progression toward graduation by reviewing applications and conducting degree audits, achieving 98% accuracy in evaluations and minimizing delays in graduation approvals.
• Collaborated with Registrar and evaluation teams to validate general education requirements, strengthening cross-departmental processes and improving data consistency across student academic records.
• Supported retention and recruitment initiatives through academic advising and outreach, enhancing student engagement and providing post-graduation guidance to align career outcomes with academic achievements.

Core Skills:

• Academic Advising
• Degree Auditing
• Transfer Evaluation
• Enrollment Systems
• Data Analysis
• Policy Compliance

• Managed a caseload of 200+ students, providing academic advising on course selection, degree planning, and transfer credits, improving retention outcomes by 15% through proactive support and intervention.
• Delivered advising through walk-ins and scheduled appointments, handling 400+ student interactions per term while ensuring timely issue resolution and consistent service quality.
• Implemented early alert and intervention strategies for at-risk students, increasing academic recovery rates by 20% through targeted outreach and coordinated support efforts.
• Evaluated course equivalencies and external credits, processing 100+ cases annually while ensuring alignment with degree requirements and institutional academic standards.
• Maintained accurate academic records in compliance with FERPA, supporting audit readiness and enhancing data integrity across both electronic and paper-based systems.
• Collaborated with departments and mentored peer advisors, contributing to outreach initiatives and improving student engagement across recruitment, orientation, and retention programs.

Core Skills:

• Academic Advising
• Data Management
• Policy Compliance
• Enrollment Systems
• Transfer Evaluation
• Student Tracking

• Advised 180+ high school students annually on college and career readiness, guiding goal setting and pathway exploration to increase postsecondary enrollment rates by 21%.
• Facilitated individualized planning sessions and graduation audits, ensuring 97% of seniors met promotion and completion requirements through structured academic monitoring and targeted interventions.
• Coordinated tutoring support for underperforming students, improving academic performance outcomes by 18% through resource alignment and consistent progress tracking.
• Guided seniors through college applications, financial aid, and scholarship processes, supporting 120+ submissions annually and increasing successful application completion rates by 25%.
• Researched and communicated college programs, test preparation, and scholarship opportunities, enhancing student and family decision-making and improving standardized test participation rates by 16%.
• Developed and delivered college and career workshops while maintaining grant-compliant student records, strengthening program impact measurement and increasing engagement across outreach initiatives.

Core Skills:

• Academic Advising
• Data Tracking
• Program Research
• Student Systems
• Policy Compliance
• Career Planning

• Led development and implementation of student completion initiatives, driving strategic planning efforts that improved nontraditional student persistence rates by 19% across interdisciplinary academic programs.
• Oversaw experiential learning programs department-wide, managing 100+ student placements annually and enhancing applied learning outcomes through structured program coordination and stakeholder collaboration.
• Directed marketing and outreach for Prior Learning Assessment (PLA), creating targeted materials that increased program awareness and boosted qualified applicant volume by 23%.
• Co-led PLA Advisory Board, evaluating candidate applications and academic credentials to ensure rigorous standards and consistent decision-making aligned with institutional policies.
• Delivered curriculum instruction and academic advising for interdisciplinary majors, supporting 150+ students annually while aligning course pathways with individualized academic and career goals.
• Collaborated with cross-functional stakeholders to strengthen institutional relationships and support strategic initiatives, improving operational alignment and program effectiveness across multiple academic departments.

Core Skills:

• Strategic Planning
• Program Evaluation
• Curriculum Design
• Data Analysis
• Process Management
• Stakeholder Coordination

• Delivered individualized learning strategy coaching to 120+ medical students annually, improving academic performance by 18% through tailored study plans aligned with cognitive and learning preferences.
• Designed and implemented workshops, review sessions, and online modules, increasing student engagement and enhancing study effectiveness across diverse cohorts by 22%.
• Evaluated academic challenges, including test anxiety and time management, providing targeted interventions that improved exam performance outcomes for 25% of at-risk students.
• Monitored progress of students on probation or in prescription programs, initiating early interventions that increased successful remediation rates by 20% within one academic cycle.
• Managed tutoring programs by training 30+ tutors, overseeing study groups, and evaluating effectiveness, resulting in a 15% improvement in peer-supported learning outcomes.
• Collaborated with faculty and support services to coordinate referrals and maintain comprehensive student records, strengthening cross-functional support systems and ensuring consistent, data-informed student success strategies.

Core Skills:

• Learning Analytics
• Program Evaluation
• Student Tracking
• Data Assessment
• Instructional Design
• Process Coordination

• Coordinated student referrals and led initiatives to improve educational outcomes for IAS students, increasing support service utilization by 20% through structured, equity-focused engagement strategies.
• Designed scalable student success interventions beyond one-on-one coaching, expanding program reach to 300+ students and improving retention outcomes across diverse and underserved populations.
• Analyzed academic and demographic data to identify needs of targeted student groups, informing strategies that improved performance indicators by 18% among first-generation and underrepresented cohorts.
• Developed evaluation frameworks and performance metrics to monitor initiative effectiveness, generating data-driven reports that enhanced decision-making and program accountability across stakeholders.
• Delivered orientation programming and outreach to 500+ new students and families, increasing awareness of interdisciplinary programs and improving early student engagement metrics by 22%.
• Collaborated with faculty and campus partners to advance inclusive education practices, strengthening cross-functional relationships and aligning initiatives with evolving higher education trends and student development research.

Core Skills:

• Data Analysis
• Program Evaluation
• Student Analytics
• Process Design
• Stakeholder Coordination
• Reporting Systems

• Delivered comprehensive academic advising to 300+ new, transfer, and continuing students across multiple channels, improving student completion rates by 18% through proactive, goal-oriented guidance.
• Guided students in clarifying educational objectives and building structured course pathways, achieving 95% alignment between academic plans and degree requirements while reducing registration errors.
• Interpreted placement test results and advised on course restrictions, ensuring accurate placement decisions and improving first-term success rates by 16% across diverse student populations.
• Implemented proactive outreach and intervention strategies, managing 500+ student interactions annually and increasing retention outcomes by 20% through data-informed engagement efforts.
• Supported onboarding and engagement program design, enhancing early student integration and boosting participation rates in orientation initiatives by 22% across multiple cohorts.
• Collaborated with advising leadership to track student data and conduct analysis, contributing to strategic planning and improving reporting accuracy and decision-making across advising operations.

Core Skills:

• Academic Advising
• Student Analytics
• Data Reporting
• Enrollment Systems
• Process Improvement
• Policy Compliance

• Led campus-wide retention initiatives by coordinating faculty and staff meetings, identifying at-risk students, and improving re-engagement rates by 24% through structured intervention strategies.
• Analyzed academic and environmental barriers affecting student success, implementing targeted solutions that reduced withdrawal rates by 18% and improved overall student persistence outcomes.
• Collaborated with retention teams to develop action plans for at-risk students, providing data-driven feedback that enhanced intervention effectiveness and increased recovery rates by 20%.
• Managed onboarding processes for new students, ensuring seamless integration into the academic environment and improving first-term retention metrics by 16% through cross-functional coordination.
• Monitored Satisfactory Academic Progress (SAP) cases and maintained outreach for 200+ students, achieving a 22% improvement in compliance through consistent follow-ups and structured academic planning.
• Utilized learning management systems to track attendance and performance indicators, partnering with faculty to resolve issues and strengthen student engagement across academic programs.

Core Skills:

• Student Analytics
• Retention Systems
• Data Monitoring
• Process Management
• Enrollment Systems
• Academic Compliance

• Delivered comprehensive academic and career advising to 300+ students annually, guiding goal development and improving retention and completion outcomes by 19% through structured, technology-enabled engagement.
• Collaborated with Online Studies and cross-functional teams to implement Title III initiatives, enhancing online student success and increasing course completion rates by 17%.
• Advised diverse stakeholders on degree requirements, career pathways, and institutional resources, supporting informed decision-making and improving student progression accuracy by 15%.
• Implemented early alert interventions and reviewed student records, increasing recovery rates for at-risk students by 22% through proactive outreach and targeted support strategies.
• Coached students through academic and financial aid barriers, coordinating referrals and mentor support while maintaining detailed electronic records for 500+ annual student interactions.
• Developed and executed advising events and cross-departmental initiatives, strengthening student engagement and improving participation in career services programs by 20%.

Core Skills:

• Academic Advising
• Student Analytics
• Data Reporting
• Enrollment Systems
• Process Coordination
• Policy Compliance

• Delivered academic advising and retention support to 250+ students annually through individual and group sessions, improving degree completion rates by 18% via structured guidance and proactive engagement.
• Guided students on course selection, registration, and academic progress using iPOS, PeopleSoft, and Salesforce, achieving 97% accuracy in enrollment planning and reducing scheduling conflicts.
• Monitored student performance using reporting tools, identifying at-risk cases and increasing intervention success rates by 21% through collaborative support with faculty and staff.
• Resolved student concerns independently under minimal supervision, managing 500+ inquiries annually and maintaining high satisfaction through timely, solution-oriented advising.
• Connected students with academic and personal resources, ensuring follow-up on 200+ referrals and improving service utilization effectiveness by 19% across support programs.
• Collaborated with internal and external partners to support program development and deliver orientations, enhancing student onboarding experiences and strengthening engagement across education programs.

Core Skills:

• Academic Advising
• Student Analytics
• Enrollment Systems
• Data Reporting
• Process Coordination
• Policy Compliance

• Managed a caseload of 200+ students, delivering persistence coaching and financial literacy guidance that improved retention rates by 20% through consistent engagement and personalized support strategies.
• Communicated regularly via phone and email, handling 500+ student interactions annually to monitor progress and ensure timely resolution of academic and administrative concerns.
• Diagnosed student performance gaps in time management, technical skills, and coursework, implementing targeted interventions that improved academic outcomes by 17% across diverse student populations.
• Monitored attendance and grade data within institutional systems, identifying at-risk students early and increasing successful progression rates by 19% through proactive outreach.
• Developed strong relationships with students and staff, fostering a supportive environment that enhanced student engagement and satisfaction while meeting departmental performance benchmarks.
• Ensured compliance with university and regulatory policies, maintaining accurate records and aligning advising practices with institutional standards to support consistent, audit-ready operations.

Core Skills:

• Student Analytics
• Data Monitoring
• Retention Systems
• Academic Coaching
• Policy Compliance
• Enrollment Systems

• Managed student information systems to ensure data integrity and security, maintaining 100% compliance with institutional and regulatory standards while supporting accurate reporting and decision-making.
• Developed and executed structured communication plans, engaging 250+ students weekly and improving course completion and persistence rates by 18% through consistent outreach.
• Monitored attendance and academic performance data, identifying at-risk students early and increasing retention outcomes by 20% through timely, data-driven interventions.
• Evaluated student requests and resolved complex issues independently, ensuring efficient case resolution while aligning decisions with institutional and Title IV policy requirements.
• Interpreted federal, state, and university financial aid policies, guiding students effectively and reducing compliance-related errors by 15% across advising interactions.
• Collaborated with cross-functional departments to enhance processes and recommend policy improvements, strengthening operational efficiency and improving service delivery across student support functions.

Core Skills:

• Data Management
• Policy Compliance
• Student Analytics
• Process Improvement
• Enrollment Systems
• Regulatory Compliance

• Delivered proactive academic advising to 300+ undergraduate students annually, analyzing degree progress and career goals to improve retention rates by 19% through targeted interventions and referrals.
• Interpreted academic policies and degree requirements, ensuring 98% accuracy in advising guidance while supporting informed decision-making across diverse student populations.
• Facilitated new student orientations and completed first-semester registrations, achieving 95% on-time enrollment and enhancing early student engagement and transition success.
• Evaluated transfer credits and determined course equivalencies, processing 120+ cases annually while ensuring alignment with institutional standards and degree requirements.
• Monitored student caseloads and documented 500+ interactions, supporting early alert initiatives and increasing academic recovery rates by 21% through consistent follow-up and outreach.
• Collaborated with campus partners to develop advising resources and student success programs, strengthening cross-functional support systems and improving overall advising effectiveness across departments.

Core Skills:

• Academic Advising
• Transfer Evaluation
• Data Tracking
• Policy Compliance
• Enrollment Systems
• Student Analytics

• Served as primary advisor for 200+ declared majors, managing inquiries and guiding students through major declaration processes while improving successful major acceptance rates by 18%.
• Processed major declarations and maintained Banner records, assigning faculty mentors and ensuring 100% accuracy in student data and program alignment across academic systems.
• Evaluated transcripts and course equivalencies, processing 120+ credit reviews annually and ensuring compliance with core curriculum and degree program requirements.
• Developed comprehensive education plans in DegreeWorks, achieving 96% alignment with graduation pathways and reducing course misalignment across academic terms.
• Advised students on course selection, registration, and academic policies, supporting 400+ interactions per term and improving timely registration rates by 20%.
• Monitored student progress toward graduation and executed interventions, increasing completion readiness by 17% through proactive outreach and coordinated academic support.

Core Skills:

• Academic Advising
• Degree Auditing
• Data Management
• Enrollment Systems
• Transfer Evaluation
• Policy Compliance

• Conducted graduation eligibility audits for 150+ seniors annually, ensuring 98% accuracy in degree completion verification and reducing last-term clearance issues through proactive review processes.
• Advised students facing academic challenges, readmission, and appeals, improving successful reinstatement outcomes by 20% through structured guidance and coordinated support strategies.
• Liaised with departments, Admissions, and Registrar to resolve academic and administrative issues, enhancing cross-functional coordination and reducing processing delays by 15%.
• Delivered data-driven reports on majors, cohorts, and enrollment trends, supporting departmental decision-making and improving planning accuracy across academic programs.
• Participated in recruitment and retention initiatives, including open houses and outreach events, increasing prospective student engagement and application conversions by 18%.
• Trained faculty and mentors on DegreeWorks and developed advising resources, strengthening advising consistency and improving utilization of academic planning tools across departments.

Core Skills:

• Degree Auditing
• Data Reporting
• Enrollment Systems
• Policy Compliance
• Student Analytics
• Process Coordination

• Advised 200+ declared majors on academic planning, course selection, and degree progression, increasing successful major acceptance rates by 18% through structured, student-centered guidance.
• Managed major declaration processes and maintained Banner records, ensuring 100% data accuracy while aligning student information with program requirements and faculty mentor assignments.
• Evaluated transcripts and determined course equivalencies for 120+ cases annually, ensuring compliance with curriculum standards and improving transfer credit accuracy across programs.
• Developed individualized education plans in DegreeWorks, achieving 96% alignment with graduation pathways and reducing course sequencing errors across academic terms.
• Supported 400+ student interactions per term on registration and policy guidance, improving on-time enrollment rates by 20% through proactive advising and timely communication.
• Monitored student progression toward graduation and implemented targeted interventions, increasing completion readiness by 17% through data-driven outreach and coordinated academic support.

Core Skills:

• Academic Advising
• Degree Auditing
• Data Management
• Enrollment Systems
• Transfer Evaluation
• Policy Compliance

• Delivered executive-level academic and training support to senior Air Force and DoD leadership, coordinating global health education initiatives and improving cross-agency program alignment by 20% through strategic collaboration.
• Directed development and refinement of global health and biosecurity training curricula, enhancing course effectiveness and increasing learner outcomes by 18% through evidence-based instructional design.
• Led course delivery as liaison and director for international and domestic programs, facilitating 30+ training sessions annually and strengthening global health capacity across partner organizations.
• Designed multimedia instructional materials and conducted curriculum research, ensuring 100% alignment with adult learning standards and integrating the latest public health advancements into training programs.
• Coordinated with subject matter experts and maintained structured review cycles, improving course quality and reducing content update timelines by 15% across multiple training modules.
• Conducted research and maintained clinical credibility while mentoring instructors, strengthening academic partnerships and enhancing program impact across military and global health education networks.

Core Skills:

• Curriculum Design
• Instructional Systems
• Data Analysis
• Program Evaluation
• Stakeholder Coordination
• Research Methods

• Advised 180+ student-athletes annually on academic planning, eligibility, and progression, improving retention and NCAA compliance rates by 19% through structured, individualized support strategies.
• Collaborated with advising units and athletics staff to develop academic schedules and monitor progress, ensuring 98% adherence to institutional, conference, and NCAA academic regulations.
• Evaluated transfer credits under Georgia Southern and NCAA policies, processing 100+ cases annually and ensuring accurate credit application toward degree requirements and eligibility standards.
• Developed personalized academic support plans for high-achieving and at-risk athletes, increasing academic performance outcomes by 17% through targeted interventions and study skill development.
• Communicated regularly with coaches, faculty, and administration, conducting weekly progress reviews and strengthening alignment between academic and athletic performance expectations.
• Supported recruitment and onboarding of prospective student-athletes, delivering academic guidance to families and enhancing program engagement and enrollment conversion rates by 15%.

Core Skills:

• Academic Advising
• Compliance Systems
• Data Tracking
• Enrollment Systems
• Transfer Evaluation
• Student Analytics

• Advised 200+ engineering students annually on academic planning, degree progression, and program requirements, improving retention outcomes by 16% through structured and discipline-specific guidance.
• Guided students in developing educational plans and course schedules, achieving 95% alignment with degree requirements while reducing registration and sequencing errors across academic terms.
• Provided academic progress monitoring and proactive outreach, increasing intervention success rates by 18% for students on probation or experiencing academic challenges.
• Coordinated academic materials and program information, supporting 300+ student interactions annually and enhancing access to resources that improve academic success and problem-solving.
• Collaborated with partner institutions and internal departments to support Mechanical and Aerospace Engineering students, strengthening cross-institutional advising and improving transfer alignment efficiency by 14%.
• Maintained accurate student records and recommended process improvements, enhancing data integrity and increasing advising operational efficiency across electronic and manual systems.

Core Skills:

• Academic Advising
• Degree Planning
• Data Management
• Enrollment Systems
• Policy Compliance
• Student Tracking

• Delivered academic advising and student support to 250+ students annually, addressing academic and non-academic concerns while increasing retention outcomes by 17% through proactive guidance and resource referrals.
• Conducted individual and group advising sessions, utilizing systems such as S&T Connect and Joe’s to manage 400+ interactions per term with high accuracy and efficiency.
• Analyzed advising and academic progress data, generating reports that improved program assessment insights and informed departmental decision-making by 15%.
• Coordinated departmental scholarship programs, advising 100+ applicants and ensuring equitable distribution while improving application completion rates by 20%.
• Processed advising documentation and managed student records, maintaining 100% compliance with institutional policies and enhancing operational workflow efficiency.
• Collaborated with faculty and staff to communicate policies and support student success initiatives, strengthening cross-functional alignment and improving overall advising effectiveness across departments.

Core Skills:

• Academic Advising
• Data Analysis
• Student Systems
• Reporting Tools
• Process Coordination
• Policy Compliance

• Delivered academic advising to 300+ students annually, supporting retention and graduation initiatives while improving completion rates by 18% through structured academic planning and proactive interventions.
• Identified and resolved academic and personal barriers, implementing targeted referral strategies that increased student success outcomes by 20% across diverse populations.
• Guided students through academic policies, administrative processes, and major transitions, achieving 95% accuracy in advising and reducing progression delays across academic terms.
• Managed student data using advising systems, maintaining 100% accurate records and supporting data-driven assessment of advising practices and program effectiveness.
• Led retention and outreach initiatives, developing communication strategies and programming that increased student engagement and participation rates by 22%.
• Collaborated with leadership to train peer mentors and advisors while contributing to unit planning, strengthening advising consistency and improving service delivery across departments.

Core Skills:

• Academic Advising
• Student Analytics
• Data Management
• Program Evaluation
• Enrollment Systems
• Policy Compliance

• Managed academic progress for 150+ student-athletes from matriculation to graduation, improving retention and NCAA eligibility compliance rates by 21% through structured advising and monitoring.
• Delivered targeted academic counseling to at-risk athletes, conducting weekly interventions that increased academic recovery rates by 23% through personalized study and time management strategies.
• Developed and implemented intervention programs in collaboration with senior advisors, enhancing study skills development and improving overall academic performance outcomes by 18%.
• Coordinated with coaches, faculty, and administrators to align academic and athletic requirements, ensuring 100% compliance with NCAA and institutional policies across all assigned students.
• Monitored study hall programs and maintained detailed compliance records, supporting audit readiness and strengthening accountability for student-athlete academic engagement and progression.
• Reported academic performance data to stakeholders and facilitated cross-functional support services, improving communication efficiency and enhancing student-athlete success across academic and personal development areas.

Core Skills:

• Academic Advising
• Compliance Systems
• Student Analytics
• Data Reporting
• Program Coordination
• Policy Compliance

• Collaborated with senior leadership, faculty, and coaches to deliver academic support for 180+ student-athletes, improving retention and NCAA eligibility compliance rates by 20% through coordinated advising strategies.
• Supported recruitment by evaluating and interviewing prospective athletes, contributing to a 15% increase in academically qualified recruits through structured assessment and program alignment.
• Designed and implemented academic success programming, enhancing student-athlete development and improving academic performance outcomes by 18% across multiple athletic teams.
• Coordinated intervention services and monitored progress using data analysis, increasing recovery rates for at-risk student-athletes by 22% through targeted support initiatives.
• Managed academic operations, including exam coordination, communication of deadlines, and social media engagement, ensuring consistent student awareness and improving participation in support services by 16%.
• Supervised graduate assistants and student workers while representing the institution at conferences, strengthening program delivery and enhancing departmental effectiveness across academic success services.

Core Skills:

• Student Analytics
• Program Coordination
• Data Analysis
• Compliance Systems
• Process Management
• Stakeholder Coordination

• Advised 200+ undergraduate and graduate student-athletes annually on curriculum planning, transfer credits, and graduation requirements, improving degree completion rates by 18% through structured academic counseling.
• Monitored academic progress and evaluated student issues, implementing targeted referrals that increased successful intervention outcomes by 21% across academic, administrative, and personal support services.
• Coordinated registration, degree verification, and transcript processes with Registrar offices, ensuring 100% accuracy in student records and compliance with institutional and NCAA regulations.
• Liaised with faculty and administrators on grading policies and student progress, improving communication efficiency and supporting the timely resolution of academic concerns across departments.
• Supported petition processes and prepared recommendation materials, assisting 100+ students annually while maintaining adherence to academic policies and institutional standards.
• Participated in committees and maintained expertise in NCAA and university regulations, strengthening advising consistency and promoting inclusive, ethical practices across student services operations.

Core Skills:

• Academic Advising
• Compliance Systems
• Data Management
• Enrollment Systems
• Transfer Evaluation
• Policy Compliance

• Advised 220+ undergraduate and graduate students on Real Estate programs, admissions, and funding options, increasing application completion rates by 20% through structured guidance and proactive communication.
• Managed end-to-end admissions processes, reviewing and processing applications with 100% accuracy while ensuring compliance with program requirements and deadlines.
• Guided students in course selection and sequencing, achieving 95% alignment with degree pathways and reducing scheduling conflicts across academic terms.
• Provided multi-channel advising support, handling 500+ inquiries annually and improving response efficiency and student satisfaction through timely, personalized communication.
• Supported students facing academic challenges by coordinating referrals and interventions, increasing successful recovery outcomes by 18% through collaborative campus partnerships.
• Developed mentoring and career support initiatives with program leadership, enhancing internship placement rates by 22% and strengthening student engagement with industry opportunities.

Core Skills:

• Academic Advising
• Enrollment Systems
• Data Management
• Career Planning
• Process Coordination
• Policy Compliance

• Facilitated employer engagement and communicated 150+ internship and job opportunities annually, increasing student placement rates by 21% through targeted outreach and industry collaboration.
• Coordinated with employers and faculty to support career development, connecting students to specialized resources and improving internship alignment with academic programs by 18%.
• Maintained and updated program materials and digital content, ensuring 100% accuracy across web and print resources to enhance student access to critical academic information.
• Analyzed admissions, enrollment, and performance data, generating actionable insights that improved program planning and increased enrollment growth by 15%.
• Organized recruitment, information sessions, and orientation events for 400+ participants, strengthening program visibility and increasing engagement among prospective and transfer students.
• Managed advising records and stakeholder communications, ensuring timely responses and enhancing operational efficiency while supporting graduation events and departmental initiatives.

Core Skills:

• Data Analysis
• Program Coordination
• Student Analytics
• Content Management
• Stakeholder Coordination
• Event Planning

• Advised 220+ students annually on academic planning, transfer pathways, and graduation readiness, improving successful transfer and completion rates by 19% through structured guidance.
• Interpreted placement scores and guided remedial course sequencing, achieving 94% alignment with academic readiness plans and reducing course misplacement across advising cycles.
• Conducted academic audits for graduation applicants, ensuring 98% accuracy in degree evaluations and minimizing delays in graduation processing and approvals.
• Delivered workshops and seminars on career readiness and transfer preparation, engaging 300+ students and increasing participation in academic planning initiatives by 22%.
• Coordinated transfer visits and collaborated with Admissions and Registrar, strengthening recruitment and retention efforts while improving cross-departmental process efficiency by 15%.
• Provided multi-channel advising and referrals to support services, enhancing student success outcomes and increasing utilization of academic resources across diverse student populations.

Core Skills:

• Academic Advising
• Degree Auditing
• Transfer Planning
• Data Analysis
• Enrollment Systems
• Student Analytics

• Managed a caseload of 250+ students, delivering academic advising, career counseling, and success coaching that improved graduation and retention outcomes by 18% through structured planning and support.
• Analyzed transcripts, placement results, and transfer credits, ensuring 98% accuracy in degree audits and enabling informed academic decisions aligned with program requirements.
• Guided students in course selection and credit load planning, achieving 95% adherence to degree pathways and reducing registration conflicts across academic terms.
• Monitored student progress using success management systems, identifying at-risk cases early and increasing intervention success rates by 20% through proactive outreach.
• Advised students on experiential learning opportunities, including research, study abroad, and community projects, increasing participation rates by 17% and enhancing career readiness outcomes.
• Maintained accurate and confidential student records while conducting regular audits, improving data integrity and supporting compliance with institutional policies and graduation requirements.

Core Skills:

• Academic Advising
• Degree Auditing
• Student Analytics
• Enrollment Systems
• Data Management
• Policy Compliance

• Delivered training and coaching on academic success strategies to 250+ students, improving retention and performance outcomes by 19% through scalable workshops and targeted interventions.
• Designed and implemented student success initiatives beyond one-on-one advising, expanding program reach and increasing engagement across diverse student populations by 23%.
• Analyzed academic and demographic data to identify needs of underserved groups, informing strategies that improved achievement metrics by 18% among targeted student cohorts.
• Developed evaluation frameworks and performance indicators, generating reports that enhanced program accountability and supported data-driven decision-making across campus stakeholders.
• Facilitated orientation and outreach programs for 400+ new students and families, increasing awareness of interdisciplinary programs and improving early student engagement metrics by 21%.
• Collaborated with faculty and campus partners to promote inclusive education practices, strengthening cross-functional initiatives and aligning programs with evolving higher education trends and student development research.

Core Skills:

• Data Analysis
• Program Evaluation
• Student Analytics
• Process Design
• Stakeholder Coordination
• Reporting Systems

• Advised 150+ graduate students and applicants annually on admissions, registration, and degree planning, improving application completion rates by 20% through proactive follow-ups and structured communication.
• Maintained centralized databases of prospects, applications, and acceptances, ensuring 100% data accuracy and enhancing reporting efficiency for graduate coordinators and program leadership.
• Coordinated ongoing correspondence with prospective students, increasing engagement levels and boosting qualified applicant conversion rates by 17% across admission cycles.
• Processed HR documentation, including ePAF, MCR, and EOPS forms, supporting 20+ staffing actions annually while ensuring compliance with institutional employment procedures.
• Managed recruitment workflows using Kenexa/BrassRing systems, streamlining hiring processes and reducing position fill timelines by 15% through efficient coordination.
• Collaborated with program leadership and staff under standard supervision, supporting operational consistency and improving administrative workflow efficiency across academic and HR functions.

Core Skills:

• Database Management
• Enrollment Systems
• HR Systems
• Data Reporting
• Process Coordination
• Student Information

• Advised 250+ students annually on academic planning, course selection, and university transition, improving retention rates by 18% through proactive, student-centered advising and support strategies.
• Implemented targeted outreach for at-risk students, developing action plans that increased academic recovery rates by 21% through consistent monitoring and intervention.
• Utilized PeopleSoft and Salesforce to track academic progress and maintain records, ensuring 100% data accuracy and supporting data-driven advising decisions.
• Applied student development theories and Appreciative Advising techniques, enhancing student engagement and improving decision-making outcomes across diverse student populations.
• Collaborated with faculty and campus departments to resolve student issues and coordinate events, strengthening cross-functional support and improving student participation by 20%.
• Designed and delivered presentations and advising resources, supporting orientation and retention initiatives while contributing to institutional goals and continuous program improvement.

Core Skills:

• Academic Advising
• Student Analytics
• Enrollment Systems
• Data Management
• Process Coordination
• Policy Compliance

• Advised and supported 180+ students annually through academic and extracurricular engagement initiatives, improving student well-being and retention outcomes by 16% within institutional guidelines.
• Advocated for students facing academic, personal, and health challenges, coordinating interventions that increased successful resolution rates by 20% through structured support and policy-aligned actions.
• Facilitated counseling and mentorship channels, connecting students with appropriate services and enhancing access to support resources across diverse student populations.
• Coordinated admissions processes in collaboration with enrollment offices, ensuring timely application handling and improving onboarding efficiency by 15% for incoming students.
• Liaised with housing and campus services to resolve accommodation and logistics issues, supporting 120+ cases annually and ensuring compliance with institutional policies and student needs.
• Managed student requests for absences and special permissions, maintaining accurate records and improving administrative response efficiency while upholding regulatory standards.

Core Skills:

• Academic Advising
• Student Support
• Data Management
• Process Coordination
• Policy Compliance
• Stakeholder Coordination

• Processed 500+ student requests annually for official documents, including transcripts and verification letters, ensuring issuance within 2 business days and maintaining 100% compliance with institutional standards.
• Coordinated admissions operations by organizing entrance exams, interviews, and onboarding processes, improving applicant processing efficiency by 18% across admission cycles.
• Managed student services logistics with housing and transportation units, supporting 150+ cases annually and ensuring timely resolution of accommodation and travel needs.
• Evaluated and processed student absence and exception requests, maintaining accurate records and improving administrative turnaround times by 20% through structured approval workflows.
• Facilitated communication with parents, sponsors, and stakeholders, providing academic updates and strengthening external engagement through consistent, data-backed reporting.
• Supported student engagement initiatives by organizing committees and extracurricular activities, enhancing participation rates and improving overall student experience across campus programs.

Core Skills:

• Data Management
• Process Coordination
• Student Systems
• Administrative Systems
• Reporting Systems
• Stakeholder Coordination

• Advised 250+ undergraduate students annually, serving as the primary point of contact for academic planning and improving retention outcomes by 18% through personalized, student-centered guidance.
• Guided students in reviewing academic records and selecting courses, achieving 95% alignment with degree pathways while reducing scheduling errors and progression delays.
• Facilitated goal-setting and co-curricular planning sessions, increasing student engagement and academic clarity by 20% through developmentally appropriate advising strategies.
• Monitored and supported special populations, including first-generation and at-risk students, improving intervention success rates by 22% through proactive outreach and targeted support.
• Delivered workshops and group sessions on academic success strategies, engaging 300+ participants and enhancing academic exploration and performance outcomes across cohorts.
• Collaborated within advising teams to provide coverage and ensure continuity of services, strengthening operational efficiency and maintaining consistent advising support across departments.

Core Skills:

• Academic Advising
• Student Analytics
• Enrollment Systems
• Data Tracking
• Process Coordination
• Policy Compliance

• Monitored degree audits and certified completion for 150+ students annually, ensuring 98% accuracy in graduation verification and reducing processing delays through coordinated cross-office collaboration.
• Developed student success programs and advising materials, increasing persistence rates by 17% through targeted initiatives and enhanced academic support resources.
• Collaborated with faculty to align advising practices with curriculum and career pathways, improving academic clarity and student engagement across departmental programs.
• Maintained detailed advising records for 400+ interactions per term, ensuring data integrity and supporting reporting, assessment, and continuous improvement efforts.
• Coordinated campus events and recruitment activities, engaging 300+ prospective and current students and strengthening program visibility and participation outcomes.
• Participated in committees and strategic planning initiatives, contributing to long-term advising center development and improving service delivery across academic support functions.

Core Skills:

• Degree Auditing
• Program Development
• Data Management
• Student Analytics
• Event Coordination
• Stakeholder Collaboration

• Advised 300+ undergraduate and prospective students annually on academic planning, admissions, and career pathways, improving retention and graduation outcomes by 18% through comprehensive guidance.
• Managed student data within COMPASS and institutional systems, ensuring 100% accuracy in degree audits, course tracking, and academic record maintenance.
• Facilitated recruitment and retention initiatives, conducted outreach programs, and increased student enrollment and persistence rates by 20% through targeted engagement strategies.
• Processed academic transactions, including add/drops, curriculum changes, and substitutions, reducing administrative turnaround time by 15% while maintaining policy compliance.
• Monitored degree progress and verified graduation requirements, achieving 98% accuracy in completion audits and minimizing delays in student graduation processing.
• Collaborated with faculty and administrators to interpret policies and enhance advising practices, strengthening cross-functional communication and improving overall student advising effectiveness.

Core Skills:

• Academic Advising
• Degree Auditing
• Data Management
• Enrollment Systems
• Policy Compliance
• Student Analytics

• Counseled 180+ students annually on academic, behavioral, and personal challenges, improving student stability and academic outcomes by 20% through structured intervention and support strategies.
• Delivered crisis intervention services, resolving high-risk situations and ensuring student safety while coordinating timely responses with school staff and external support resources.
• Collaborated with parents, teachers, and administrators to address student needs, improving intervention effectiveness by 18% through coordinated, multidisciplinary support planning.
• Maintained comprehensive and compliant student records, ensuring 100% adherence to legal and institutional policies while supporting accurate tracking of student progress and services.
• Assessed student abilities and needs using interviews and evaluations, guiding academic planning and career development decisions that enhanced long-term educational outcomes.
• Implemented prevention programs and follow-up counseling sessions, reducing behavioral incidents and improving student engagement through evidence-based support and continuous monitoring.

Core Skills:

• Student Counseling
• Crisis Intervention
• Behavioral Assessment
• Data Management
• Policy Compliance
• Program Development

• Advised 250+ students on academic planning, course sequencing, and policy interpretation, improving progression outcomes by 18% through structured, individualized guidance and support.
• Managed caseload of probationary students, delivering targeted interventions that increased return-to-good-standing rates by 22% through consistent monitoring and personalized academic strategies.
• Interpreted university policies and reviewed academic forms, ensuring 98% accuracy in approvals for grade changes, curriculum adjustments, and petitions across advising operations.
• Maintained academic records and generated statistical reports, supporting data-driven decision-making and improving reporting efficiency by 15% within departmental processes.
• Collaborated with Student Affairs, Financial Aid, and Accessibility Services to resolve complex student cases, enhancing cross-functional coordination and improving service outcomes by 17%.
• Educated students on academic success strategies and procedures, strengthening self-management skills and increasing overall student engagement and persistence across diverse populations.

Core Skills:

• Academic Advising
• Policy Compliance
• Data Reporting
• Student Analytics
• Enrollment Systems
• Case Management

• Advised 300+ prospective and current students annually on academic and career pathways, increasing enrollment and program completion rates by 19% through structured planning and outreach.
• Guided students in developing academic and financial aid plans, achieving 96% alignment with program requirements and reducing registration and compliance errors across advising cycles.
• Monitored student progress and implemented intervention strategies, improving academic performance and retention outcomes by 21% through proactive support and resource referrals.
• Delivered presentations and recruitment outreach across multiple sites, engaging 400+ participants and increasing program awareness and conversion rates by 18%.
• Collaborated with campus and community partners to support diversity initiatives and student development programs, strengthening inclusive engagement and improving student participation metrics.
• Utilized systems such as BANNER and Starfish to track data and generate reports, enhancing decision-making and ensuring accurate documentation for institutional and grant reporting.

Core Skills:

• Academic Advising
• Student Analytics
• Enrollment Systems
• Data Reporting
• Process Coordination
• Policy Compliance