WHAT DOES AN ACADEMIC ADVISOR DO?
Updated: Apr 08, 2026. The Academic Advisor delivers comprehensive support across advising, retention, academic planning, and policy guidance for diverse student populations. This role enhances student success through proactive outreach, data-driven decision-making, cross-functional collaboration, and program development. The position also supports academic counseling, graduation auditing, recruitment, and full student lifecycle management while ensuring compliance and high service standards.


Key Responsibilities of an Academic Advisor
1. Academic Advisor Responsibilities
- Advising: Provides and manages the advising, retention, and success initiatives of a cohort of CCB undergraduate students.
- Student Tracking: Proactively tracks students identified as 'at risk' and provides additional support.
- Program Explanation: Explains program requirements to enrolled and potential students as well as provides information about appropriate resources and opportunities.
- Reporting and Analysis: Provides general reports and summary analysis of collected student data to Deans, supervisors, and faculty.
- Workshop Development: Develops and/or delivers workshops on transition to university life and student success strategies.
- Academic Advising: Provides academic advising to student advisees and students transitioning between majors, and develops academic plans.
- Retention Planning: Develops and implements retention plans for students who are on academic warning, academic probation, and subject to dismissal and potential impact on financial aid.
- Consultation: Consult with University departments and other units on campus to assist student success.
- Communication: Communicates and meets regularly with advisees.
- Material Development: Assists in the development of advising and academic mapping materials and workshops, and participates.
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2. Academic Advisor Job Summary
- Academic Monitoring: Monitor student academic performance, behavior, and attendance and connect students to appropriate supports.
- Goal Setting: Help students process their problems, plan goals, and act upon them.
- Liaison: Serve as liaison between parents/students/teachers regarding academics/behavior/attendance.
- Record Management: Maintain student records and run reports.
- Teacher Communication: Communicate with teachers regarding assignments, and student concerns.
- Study Skills Development: Work with students to develop study skills and organization skills.
- Collaboration: Collaborate with the student services department.
- Parent Education: Educate parents on academic expectations of their students, and how to access student information.
- Team Participation: Attend grade team meetings.
- College Support: Support students through the college application, financial aid, and selection process throughout their senior year.
3. Academic Advisor Accountabilities
- Policy Interpretation: Helps students understand and interpret policies impacting their enrollment and progress toward their degree.
- Technology Adoption: Adopts new advising technologies/software and understands trends in the higher education field.
- Email Management: Monitors the departmental email account for general inquiries.
- Waitlist Management: Manages the waitlist process for all undergraduate business courses and assists with registration.
- Liaison: Liaises with other departments in AS and E and the Simon Business School, student clubs/organizations, and assists in alumni engagement.
- Event Coordination: Coordinates with the Undergraduate Business team on event management and coordinates the student engagement plan to outline the student experience.
- Event Planning: Plans and coordinates student events each semester, including Admissions informational sessions, alumni panels, open houses, departmental graduation ceremonies, etc.
- Content Creation: Coordinate with various departments to gather content and create the bi-weekly e-newsletter “Business Buzz” to communicate with students.
- Marketing Preparation: Prepares marketing and informational materials.
- Communication Improvement: Helps to continuously improve student communications.
- Club Liaison: Liaises with student undergraduate clubs/organizations affiliated with business such as Forté, Alpha Kappa Psi, Finance and Economics Council (FEC), etc.
- Policy Awareness: Maintains awareness and understands relevant policies and processes of the Simon School, AS and E, and departmental policies and procedures.
- Project Contribution: Contributes to program projects and new initiatives.
- Report Preparation: Prepares written reports, analyses, and proposals.
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4. Academic Advisor Functions
- Advising: Advising current students and meeting with prospective students and families.
- Academic Planning: Guiding students in developing a plan of study that meets degree requirements.
- Course Assistance: Assisting with course selection, class scheduling, and co-curricular opportunities.
- Academic Support: Communicating with students who are having academic difficulty, including those on academic probation and who have gone through the re-entry/readmission process.
- Progress Auditing: Conducting audits on student's progress toward completion of their plan of study.
- Collaboration: Communicating and working with the College of HHS, the Registrar, the Dean of Students, and other University Offices to maximize student access and success.
- Event Coordination: Develop and administer events as assigned by an advising supervisor or director.
- Committee Participation: Participate in unit, department, and/or campus-wide committees.
- Strategic Planning: Participate in future development and long-range planning for AAC.
- Recruitment: Participate in new student recruitment activities.
- Representation: Represent the AAC, including possible presentations, at potential events offered by other campus offices.
- Record Keeping: Maintain accurate, detailed records of all advising contacts.
- Team Collaboration: Collaborate with others as part of a team environment.
5. Academic Advisor Job Description
- Advising: Advise current and prospective students on College of Education degree requirements.
- Group Advising: Participate in small group advising sessions during Freshman and Transfer Orientation sessions, as well as Internal Transfer Advising sessions.
- Strategy Evaluation: Participate in bi-annual Advisor retreats to evaluate current advising practices and the implementation of new advising strategies for CoE students.
- Program Coordination: Coordinate one or more 1st-year interest groups and serve as an advisor to the Student Council for Exceptional Children student organization in the CoE.
- Record Management: Maintain updated student records through the use of writable PDF documents stored on the UT Box system.
- Documentation: Submit clear and precise notes of student visits in the Advisor Toolkit.
- Degree Evaluation: Assist in the evaluation of degree progression via the Interactive Degree Audit system (IDA) and submit overrides to the Assistant Dean for Student Affairs to ensure the audits are true and accurate.
- Appeal Management: Submit student appeals to the CoE Appeals Committee for review and follow up with the student about the Committee’s decision via the Secured Academic Note (SAN) system.
- Career Support: Collect and submit internship and career opportunities for CoE majors to the Texas Education Career Engagement office.
- Major Advising: Advise all the SED majors and track their progress toward their degree.
- Application Coordination: Coordinate and administer the SED Foundations application to students planning to enter the Foundations semester.
- Scholarship Management: Collect and process information for SED majors eligible for the AISD scholarship, regularly meet with the SED Faculty to update them on student progress towards graduation, and address student needs.
- Student Meetings: Meet one-on-one with prospective students and parents in appointments set up by the office, the Freshman Admissions Center, or the Dean's office.
- Recruitment: Participate in various recruitment activities such as conducting prospective student sessions, attending TX Preview weekend events, participating in phone call projects, and/or email campaigns.
6. Academic Advisor Overview
- Relationship Building: Develop trusting, supportive relationships with individual students.
- Point of Contact: Serve as the primary point of contact for academic questions or concerns.
- Student Support: Work with students individually through in-person, individual appointments and group meetings, drop-in hours, video conferencing, telephone, and email.
- Academic Advising: Review students’ academic records and discuss appropriate course choices.
- Co-curricular Guidance: Offer co-curricular guidance that complements academic path and goals.
- Goal Setting: Lead students in intentional goal setting appropriate to their developmental stage.
- Student Tracking: Proactively track, contact, and work with special student populations (i.e., high-risk, first-generation, students who have not been in for an appointment, students in academic difficulty, high-achieving students, etc.).
- Workshop Leadership: Lead small groups, workshops, and seminars for the purpose of academic exploration, developing academic success strategies, etc.
- Coverage: Provide ad hoc coverage for any advisor on the same disciplinary team.
- Recruitment: Participate in New Student Welcome and other recruitment activities.
- Degree Monitoring: Monitor degree audits and, in collaboration with appropriate offices, certify degree completion of assigned students.
- Program Development: Develop support programs and materials for student success and persistence initiatives.
- Faculty Collaboration: Collaborate closely with departmental faculty to ensure understanding of curricula, departmental goals, and career/research opportunities.
7. Academic Advisor Details and Accountabilities
- Academic Advising: Responsible for providing expert academic advising to undergraduate students.
- Advising Expertise: Provide expert, credible, and sensitive academic advising to all undergraduate students.
- Major and Career Advising: Advise students regarding selecting a major and courses, career objectives, academic success strategies, and personal goals.
- Policy Interpretation: Interpret probation and suspension policy and implement proactive advising plan with at-risk students.
- University Policy Communication: Communicate and interpret University policies including general education requirements, major and minor requirements, graduation requirements, curriculum modifications, course waivers, and substitutions, late course adds/drops/withdrawals, and credit overloads.
- Advising Load Management: Manage an advising load of 300-400 students.
- Diverse Student Support: Diverse student load may include declared, exploratory, online, traditional, non-traditional, at-risk, probationary, honors, multicultural, and international.
- Orientation and Group Advising: Conduct orientation sessions, group advising, and meetings for new, continuing, re-entry, and transfer students.
- Process Collaboration: Collaborate with the advising staff in developing, implementing, and improving administrative processes necessary for successful developmental, proactive, and exploratory advising initiatives.
- Document Management: Organize and maintain documents (e.g., forms, handbook, planning sheets) used by advisors in the course of performing their professional advising responsibilities.
- Event Representation: Represent the UARC at various University events and meetings.
- Faculty Liaison: Serve as a UARC resource person and liaison with faculty advisors.
- Communication: Communicate and share information to keep advising colleagues informed.
- Resource Knowledge: Maintain current knowledge of campus resources to refer students appropriately.
- Registrar Collaboration: Work with the Registrar’s Office regarding curriculum demands, basic data reporting, registration procedures, feedback about degree audit, and SIS/TitanWeb.
- Professional Development: Actively participate in advisor training and professional development.
8. Academic Advisor Additional Details
- Academic Advising: Provide academic advising, programming, and monitoring of degree completion for group scholars that are first-generation underrepresented students from diverse racial and cultural backgrounds.
- College Transition Support: Assist students with their college transition including understanding Indiana University's educational system and assimilating to the Bloomington campus environment.
- Opportunity Identification: Identify internal and external opportunities that support academic growth.
- Student Success Facilitation: Facilitate student’s academic success through individual conferences and referral to appropriate personal or academic support services.
- Record Management: Maintain accurate records and generate reports.
- Collaboration: Collaborate with students, staff, faculty, parents, and others.
- Policy and Compliance Knowledge: Provide a good understanding of university policy and procedures, federal and state regulations, and grant and scholarship provisions, as well as ensure compliance.
- Long-Term Advising: Provide advising, registration advice, and individualized assistance to assigned students from point of admission through graduation which could include up to 4 years.
- Program Implementation: Implement specific advising programs that ensure academic progress and success such as Registration Outreach, transitional Student Guidance, Early and Mid-Semester Warning systems, Probationary Student Support, Major and Career Decisions, Campus Academic Support and Resources, and others.
- Student Contact: Maintain contact with all advisees during each semester through in-person meetings, group meetings, phone calls, and email.
- Support Communication: Communicate available student seminars, workshops, and other support programming for student development.
- Career and Graduate School Guidance: Advise, counsel, and educate students about career resources, job search engines, and graduate school application strategies.
- Policy Familiarity: Maintain familiarity with all relevant academic policies and procedures.
9. Academic Advisor Role Purpose
- Course Guidance: Provide a clear understanding of the required course sequences, prerequisites, internship, and other educational and career opportunities.
- Advising Documentation: Maintain clear and concise advising notes reflecting all advising meetings.
- Collaboration: Collaborate and communicate with various departments, units, student support offices, faculty, staff, and others ensuring joint program development and optimal student support.
- Team Support: Collaborate with other advisors, staff, and faculty to ensure strong support for all of the group scholars.
- Student Support: Respond constructively and timely to a wide range of student inquiries and concerns related to academic needs, and also to personal or private issues, health concerns, family matters, personal relationships, financial concerns, and other matters.
- Active Listening: Actively listen and assess the inquiry or situation.
- Judgment and Referrals: Use sound judgment in responding, referring, and/or calling for additional assistance as the matter dictates.
- Performance Tracking: Track performance, retention, and graduation rates of assigned students and generate appropriate reports.
- Confidentiality: Maintain confidentiality and comply with university policies, federal and state regulations, and grant and scholarship provisions.
- Student Organization Support: Provide support for the Group's student organization - Student Ambassadors.
- Event Coordination: Assist with organizing events and advise the student leaders on university policies and procedures.
- Professional Development: Attend internal and external meetings, workshops, programs, and conferences to support the position.
- Presentation Development: Create and deliver group scholars' presentations.
10. Academic Advisor General Responsibilities
- Academic Advising: Advises undergraduate students pursuing a major or minor in the undergraduate business program on academic matters, including program selection, course selection and prerequisites, extended course planning, academic difficulties and concerns, transfer credit, major/minor declarations, and making progress toward meeting graduation requirements.
- Policy Knowledge: Maintains current knowledge of College policies, Rochester Curriculum, academic programs, and policies and procedures.
- Student Advocacy: Advocates for students’ needs and provides referrals for specialized assistance.
- Transfer Student Support: Serves as College Advisor for a cohort of assigned transfer students.
- Program Information: Provides information about program planning, academic resources, special academic opportunities, rules and policies, financial aid, and graduation requirements.
- Academic Support: Provides support to students with academic difficulty and serves as a primary resource for students placed on academic probation within this cohort.
- Academic Planning: Guides students on the development of four-year academic plans and connects students to academic and career development opportunities such as study abroad, research, internships, clubs/organizations, and other co-curricular activities.
- Career Counseling: Assists students seeking preliminary career counseling and special academic programs.
- Career Exploration: Educates students on the process of career exploration and the steps of connecting with career advisors in the Greene Center.
- Post-Graduation Tracking: Assists with tracking student outcomes post-graduation.
- Policy Communication: Effectively communicates and explains policies and procedures to students, parents, colleagues, and other stakeholders.
- Advising Documentation: Assists with proper advising documentation in OnBase and business major/minor curriculum planning in FileMaker.
- Proactive Outreach: Implements proactive outreach throughout the year for each student.
- Progress Monitoring: Monitors student progress as they work toward degree completion, including review of senior audits.
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11. Academic Advisor Duties
- Academic Counseling: Provides expert and specialized academic counseling to a diverse student population.
- Student Advisement: Offers comprehensive advisement to full-time and part-time students.
- Interdepartment Collaboration: Works with academic affairs, enrollment, and student affairs staff to support major declaration and course selection.
- Performance Monitoring: Monitors student performance and takes appropriate action to address academic concerns.
- Problem Resolution: Resolves student issues related to curricular requirements and academic progress.
- Academic Planning: Develops academic plans and performs graduation audits for degree completion.
- Policy Guidance: Provides information on student support services, policies, program procedures, and institutional guidelines.
- Workshop Facilitation: Facilitates workshops and supports departmental activities, including course scheduling.
- Records Management: Establishes and maintains student advisement files and prepares activity reports and analyses.
- Program Coordination: Supervises internships and community service activities and supports accreditation efforts.
- Career Guidance: Provides career services, transfer advising, and specialized program counseling.
12. Academic Advisor Details
- Academic Assessment: Assesses student academic records and histories to identify specializations aligned with personal and career goals.
- Student Engagement: Probes student interests to support decision-making, especially for those undecided about academic and career paths.
- Admissions Guidance: Informs students about requirements for admission to majors and degree completion.
- Information Management: Teaches students to manage complex academic information and use tools for ongoing degree planning.
- System Evaluation: Evaluates student use of planning tools and investigates discrepancies or technical issues.
- Career Coaching: Coaches students on post-graduation options, including careers and postgraduate studies.
- Advising Strategy: Provides tailored guidance, makes referrals, and encourages student action based on individual readiness and self-awareness.
- Knowledge Management: Maintains up-to-date knowledge of career advising, graduate studies, and professional programs.
- Inquiry Resolution: Investigates and resolves inquiries from admissions, enrolment services, counselling, and other academic units.
- Policy Interpretation: Interprets and applies institutional and faculty policies to individual student programs.
- Policy Development: Proposes policy exceptions based on individual student circumstances.
13. Academic Advisor Responsibilities
- Decision Authority: Exercises broad decision-making authority regarding exceptions to academic policies.
- Policy Analysis: Identifies gaps in university and faculty policies that fail to address current student realities.
- Stakeholder Coordination: Follows office guidelines to liaise with the dean's offices, departments, and student service professionals on complex cases.
- Policy Evaluation: Evaluates academic and nonacademic policies and recommends changes or develops alternative policy solutions.
- Student Support: Anticipates student needs and provides expert advice beyond initial requests.
- Documentation Review: Evaluates documentation and consults instructors, medical professionals, and student services to assess concession eligibility.
- Concession Planning: Determines the appropriate type of academic concession based on the student's ability to complete coursework.
- Mental Health Awareness: Recognizes students experiencing mental health concerns as a first point of contact.
- Safe Environment: Creates a safe and welcoming environment to encourage students to share challenges.
- Proactive Support: Identifies unspoken student difficulties and initiates support by referring to appropriate health care professionals.
14. Academic Advisor Accountabilities
- Risk Intervention: Identifies at-risk students and connects them with appropriate resources, including activation of early alert systems.
- Appeals Adjudication: Contributes to committees to interpret policies and adjudicate transfer, readmission, and continuation appeals.
- Withdrawal Advising: Advises students facing withdrawal or seeking readmission to the university.
- Committee Decisions: Evaluates and decides on student appeals for continuation or return to studies as part of a committee.
- Policy Application: Interprets faculty policies to assess requests for external study, graduation eligibility, and continuation requirements.
- Credit Evaluation: Evaluates transfer credits and determines remaining program requirements for degree completion.
- Credit Authorization: Authorizes adjustments and changes to approved transfer credit records.
- Program Admission: Admits eligible students into specialized academic programs such as minors.
- Applicant Evaluation: Evaluates personal profiles of international applicants for academic admission.
- Student Recruitment: Supports recruitment and enrolment targets through outreach and engagement activities.
- Relationship Building: Develops relationships with counsellors, parents, and prospective students through presentations and communication channels.
15. Academic Advisor Functions
- Concern Analysis: Identifies student concerns and assesses their impact on recruitment and retention objectives.
- Program Development: Designs, implements, and evaluates programs to address identified student concerns.
- Program Delivery: Develops workshops, technical resources, outreach initiatives, and cross-campus programs.
- Student Transition: Collaborates with units to support student transition to university and development initiatives.
- System Development: Participates in ongoing development of student information systems and services.
- Staff Training: Participates in recruitment, hiring, and training of professional advisors and staff.
- Student Staffing: Recruits, hires, and trains student staff to support operations.
- Policy Development: Contributes to the development of operating policies to improve efficiency.
- Research Analysis: Conducts research and prepares briefs, data, and reports related to advising services and information technology.
- Strategic Planning: Participates in strategic planning and development of promotional materials.
- Technology Innovation: Initiates and drives technological change to support faculty pedagogical values.
16. Academic Advisor Overview
- Team Collaboration: Collaborates with advising leadership, student employees, and university stakeholders to deliver high-quality advising services.
- Academic Advising: Advises undergraduate students on curricular, extracurricular, and post-baccalaureate opportunities and develops graduation plans.
- Student Intake: Serves as the first point of contact for new student intakes and advising-related phone inquiries.
- Program Knowledge: Maintains current knowledge of graduate health program requirements, including GPA, tests, and prerequisite coursework.
- Student Tracking: Tracks student registration and conducts follow-ups to support academic success, retention, and graduation.
- Course Equivalency: Collaborates with advising leadership to provide course equivalency guidance for specialized programs.
- Content Development: Develops digital and print materials to support advising initiatives and communication.
- Walk-In Advising: Serves as the first point of contact for walk-in advising sessions with undergraduate students.
- At Risk Support: Supports at-risk student populations and implements outreach action plans.
- Resource Awareness: Maintains up-to-date knowledge of available campus resources to support student needs.
- Transfer Advising: Serves as the primary contact for students seeking transfer into specialized academic programs.
- Records Management: Maintains accurate electronic records and documentation of all student communications.
17. Academic Advisor Details and Accountabilities
- Process Coordination: Tracks and submits forms to the registrar and academic units and ensures timely processing completion.
- Form Processing: Collaborates with staff to process academic change forms, course directives, and transfer equivalencies in systems.
- Database Management: Maintains research participation database and ensures student compliance with program requirements.
- Data Entry: Provides support for data collection, entry, and document scanning into electronic records.
- Data Collaboration: Works with data teams to maintain accurate coursework records and update degree progress reports.
- Problem Solving: Proactively identifies new information and develops solutions for unfamiliar situations.
- Policy Awareness: Maintains current knowledge of institutional opportunities, policies, and procedures to guide students accurately.
- Event Support: Assists with student onboarding, orientation, and advising-related events.
- Student Communication: Responds to general inquiries through phone and advising channels.
- Prospective Advising: Serves as the first point of contact for prospective students and provides initial guidance.
- Event Representation: Represents academic programs at recruitment and admission events.
- Database Maintenance: Maintains contact databases for engagement event participants.
- Event Planning: Coordinates and plans engagement event calendars for the academic year.
18. Academic Advisor Tasks
- Graduation Advising: Provides comprehensive advising on graduation requirements and institutional education policies.
- Transcript Evaluation: Evaluates transcripts using degree audit systems to track progress toward program completion.
- Academic Interpretation: Advises students on transcript details, grading codes, and procedures for course repeats and substitutions.
- Customer Service: Delivers high-quality service and resolves issues related to degree deficiencies for students and faculty.
- Communication Coordination: Coordinates graduation-related correspondence and issues individualized deficiency notifications.
- Policy Advising: Advises students and staff on academic policies, procedures, and program completion requirements.
- System Improvement: Monitors advising systems and identifies improvements to enhance graduation processes.
- Training Delivery: Trains students, advisors, and staff on academic systems, policies, and procedures.
- System Maintenance: Maintains degree audit configurations and supports catalog and curriculum software updates.
- Process Development: Develops procedures to transition operations from paper-based to electronic systems.
- Diploma Processing: Uses diploma management systems to process and order graduation diplomas.
- Chat Support: Uses online chat systems to respond to registrar-related inquiries.
- Application Processing: Receives and enters graduation application data into student information systems.
19. Academic Advisor Roles
- Degree Auditing: Performs initial and final degree audits for undergraduate degrees, certificates, and teacher certifications using audit systems.
- Requirement Verification: Verifies that all degree applicants meet institutional graduation requirements.
- Honors Assignment: Assigns academic honors based on grade point average criteria.
- Petition Processing: Processes petitions and exceptions while ensuring compliance with institutional catalog policies.
- Credential Recording: Records earned academic credentials in student information systems for eligible graduates.
- Form Design: Creates and designs electronic and paper forms supporting graduation processes.
- Diploma Management: Manages ordering and distribution of diplomas, including replacement requests.
- Data Reporting: Provides graduation statistics and supports administrative use of reporting dashboards.
- Certification Notation: Records completion of teacher certification requirements on academic transcripts.
- Commencement Support: Assists with the preparation, editing, and accuracy of commencement materials.
- Event Coordination: Supports ordering and distribution of diploma covers and academic regalia.
- Event Operations: Assists with the setup and execution of commencement ceremonies.
- Financial Aid Analysis: Delivers analysis and verification of academic progress for financial aid purposes.
- Fee Review: Reviews post-baccalaureate fee status changes for graduating students on an individual basis.
20. Academic Advisor Additional Details
- Student Advocacy: Demonstrates commitment to student development and success through advocacy, adaptability, approachability, and problem-solving.
- Developmental Advising: Applies student development and learning theories to support academic and career goal clarification.
- Academic Interpretation: Assists students in understanding placement scores, program curricula, and prerequisite requirements.
- Registration Guidance: Guides students through registration processes and pre-semester requirements.
- Program Knowledge: Maintains current knowledge of academic programs, curriculum, and institutional policies.
- Cross Unit Coordination: Collaborates with academic and student affairs to ensure accuracy of advising materials.
- Financial Awareness: Maintains working knowledge of student financial assistance programs.
- Caseload Management: Manages advising caseload to promote retention, persistence, and student success through proactive support.
- Academic Planning: Assists students in developing academic completion plans.
- Progress Monitoring: Monitors student progress through meetings, communication, assessments, and data tracking.
- Records Compliance: Maintains advising records in compliance with institutional policies and privacy regulations.
- Relationship Building: Develops and maintains professional relationships with students, faculty, and staff.
- Communication Planning: Utilizes communication strategies to engage the college community in advising processes.
- Inclusive Practice: Promotes an inclusive environment where all individuals are valued, supported, and respected.
- Professional Development: Participates in ongoing development activities, professional organizations, and institutional committees.
21. Academic Advisor Essential Functions
- Student Advising: Advises current and prospective students on placement assessments, curricular requirements, career options, and registration procedures.
- Academic Actions: Works with students to request and process various academic actions.
- Program Support: Assists in implementing intervention, referral, and retention programs for students.
- Case Evaluation: Supports probation, dismissal, and reinstatement processes and provides case-specific feedback.
- Progress Review: Reviews academic progress and advises students on actions related to academic and career goals.
- Transfer Evaluation: Reviews evaluated transcripts and determines the applicability of transfer credits to programs.
- Workshop Support: Assists with workshops on academic skills, study skills, and student expectations.
- Issue Resolution: Supports students in resolving challenges related to degree progress.
- Orientation Support: Assists in coordinating lessons and activities for student orientation courses.
- Event Representation: Represents the unit in institutional programs and functions.
- Policy Compliance: Maintains current knowledge of laws, policies, and procedures, including privacy regulations.
- Records Management: Maintains and updates student files and records in compliance with regulations.
- Committee Participation: Serves on institutional committees and shares relevant information with the unit.
- Recruitment Support: Assists in academic advising and student recruitment activities and outreach programs.
- Professional Training: Completes institutional training and participates in professional development.
- Eligibility Auditing: Conducts eligibility audits to ensure compliance with athletic regulations.
22. Academic Advisor Role Purpose
- Academic Advising: Advises students on curricular issues, course sequencing, program planning, and academic policies.
- Policy Interpretation: Interprets institutional and departmental policies and refers students to appropriate support services or specialists.
- Reference Management: Maintains up-to-date academic reference materials, including handbooks and tracking documents.
- Form Assistance: Assists students with completing forms and understanding procedures and requirements.
- Form Verification: Reviews and approves academic forms such as grade changes and curriculum adjustments for accuracy.
- Data Reporting: Provides information and statistical data and maintains academic student files.
- Policy Expertise: Maintains strong understanding of academic policies and degree program options to support students.
- Retention Support: Supports retention efforts for students identified as academically at risk.
- Probation Advising: Manages caseload of students on academic probation and provides individualized support for progress.
- Academic Support: Provides guidance and resources to promote academic success and student development.
- Cross Unit Coordination: Collaborates with student affairs, financial aid, registrar, and accessibility offices on shared cases.
- Records Management: Maintains accurate documentation of all student interactions.
23. Academic Advisor General Responsibilities
- Developmental Advising: Applies proactive and holistic advising approaches to build relationships and support student enrollment.
- Graduation Guidance: Guides students toward graduation by teaching degree requirements, course selection, and academic policies.
- Progress Monitoring: Maintains student records and monitors academic progress to support success.
- Retention Planning: Participates in planning and execution of student retention initiatives.
- Recruitment Engagement: Engages with students and families at recruitment events and outreach activities.
- Program Development: Collaborates with advising teams to develop and expand student programs, including first-year initiatives.
- Campus Engagement: Supports orientation, advising, and registration events to enhance student experience.
- Relationship Building: Builds strong relationships with faculty and advisors to support student transitions across campus.
24. Academic Advisor Key Accountabilities
- Student Counseling: Counsels undergraduate and prospective students on admissions, internships, graduate options, academic planning, and career pathways.
- Application Processing: Reviews and processes graduation applications for program completion.
- Resource Referral: Refers students to appropriate campus resources and support services.
- Student Communication: Communicates with students through email, phone, virtual meetings, and in-person interactions.
- Petition Support: Supports students through petition processes, including academic appeals, reinstatement, reenrollment, and grade concerns.
- Orientation Support: Participates in new student advising and orientation sessions.
- Transfer Advising: Hosts information sessions and supports transfer students through transition processes.
- Equity Advocacy: Advocates for students from underrepresented and marginalized populations to promote inclusive support.
- Event Planning: Supports planning and execution of academic, research, and community engagement events.
- Course Promotion: Promotes academic programs and courses through print, web, and social media channels.
- Student Engagement: Supports student organizations and community-building initiatives.
- Outreach Coordination: Participates in advising and outreach events and supports underrepresented student populations.
- Information Sharing: Shares updates and maintains communication channels such as student listservs.
- Digital Communication: Supports outreach efforts through social media and website content.
- Career Education: Collaborates on teaching career exploration and professional development courses.
25. Academic Advisor Roles and Details
- Student Liaison: Serves as key contact for current students, prospective students, and registrar offices.
- Decision Support: Assists students in making informed decisions about educational and career goals.
- Program Planning: Works with students to plan program completion, considering prerequisites, major, minor, and elective requirements.
- Orientation Coordination: Leads planning and coordination of new student orientation and onboarding activities.
- Pathway Advising: Advises on certificate, diploma, and degree laddering opportunities and flexible course options.
- Policy Guidance: Provides guidance on academic policies and institutional procedures.
- Group Advising: Plans and delivers group advising sessions for student cohorts.
- Resource Referral: Refers students to appropriate campus resources and support services.
- Admissions Advising: Advises prospective students on program options and admission requirements.
- Event Representation: Represents academic programs at information sessions, open houses, and external events.
- Scholarship Support: Researches and recommends students for scholarship opportunities.
- Communication Coordination: Coordinates internal and external communications with stakeholders.
26. Academic Advisor Responsibilities and Key Tasks
- Student Guidance: Serves as the primary guide to keep students on track toward educational goal completion.
- Onboarding Support: Connects with new students after admission to ensure readiness and resolve outstanding issues.
- Degree Assistance: Assists students in understanding and completing degree requirements.
- Registration Support: Assists students with appropriate course registration planning and execution.
- Policy Advising: Advises students on academic policies, procedures, and program requirements.
- Risk Outreach: Provides proactive outreach to students at risk of not meeting academic progress standards.
- Progress Monitoring: Monitors student performance to identify risks and improve academic success strategies.
- Stakeholder Coordination: Collaborates with university staff to ensure timely and coordinated response to student inquiries.
- Student Development: Guides students to build accountability and understand the impact of their decisions on success.
- Lifestyle Coaching: Supports students in adapting to academic life and developing effective personal success strategies.
- Community Engagement: Encourages students to maintain strong connections with the university and learning communities.
27. Academic Advisor Duties and Roles
- Relationship Building: Develops meaningful relationships with students using empathy, compassion, and developmental advising approaches.
- Student Interviewing: Interviews and advises students on academic requirements, procedures, and program information.
- Goal Setting: Assists students in evaluating abilities and setting realistic academic and career goals.
- Information Delivery: Presents academic information to orientation groups, prospective students, and parents.
- Customer Service: Demonstrates strong knowledge of relationship building, coaching, and high-quality service practices.
- Student Engagement: Engages systematically with learners to support success and retention.
- Values Alignment: Upholds values of educational excellence, access, diversity, integrity, professionalism, and civility.
- Development Assessment: Assesses student development stages and supports growth through appropriate developmental tasks.
- Advising Management: Manages comprehensive coaching and advising activities to ensure student success and graduation.
- Skill Development: Teaches decision-making and problem-solving skills through modeling and guidance.
28. Academic Advisor Accountabilities
- Student Support: Works with students to resolve issues and ensure satisfaction and progress toward degree completion.
- Population Advising: Supports diverse student populations, including first-generation, transfer, nontraditional, international, and student athletes.
- Process Guidance: Assists students in navigating policies, forms, enrollment processes, petitions, and graduation procedures.
- Progress Analysis: Monitors academic progress, analyzes reports, determines eligibility, and identifies support needs.
- Resource Referral: Refers students to tutoring and support services and communicates findings to stakeholders.
- Performance Tracking: Maintains accountability for advising metrics, timeliness, and accuracy of services.
- Proactive Outreach: Reviews caseload regularly and engages in proactive student outreach.
- Issue Resolution: Takes proactive steps to resolve obstacles and respond to student concerns promptly.
- Interaction Documentation: Documents all student interactions in accordance with unit requirements.
- Team Collaboration: Works collaboratively to support projects and foster a culture of continuous improvement.
- Tool Maintenance: Assists in maintaining advising tools and academic planning systems.
29. Academic Advisor Details and Accountabilities
- Academic Advising: Provides academic advice based on catalog requirements and required coursework for degree completion.
- Transfer Coordination: Coordinates with evaluation departments to ensure appropriate transfer credit allocation.
- Appeal Support: Assists students with transfer credit appeals and waiver requests.
- Credit Estimation: Estimates potential transfer credits for prospective students before official evaluation.
- Records Management: Maintains student records, including degree audits and advising documentation.
- Audit Distribution: Accesses and distributes updated degree audits to students.
- Progress Tracking: Tracks student progress with a focus on new students and those nearing graduation.
- Career Guidance: Provides post-graduation guidance to students.
- Candidacy Processing: Ensures timely completion of declaration of candidacy documentation.
30. Academic Advisor Role Purpose
- Student Recognition: Participates in recognition of student achievements, including honors and academic awards.
- Orientation Coordination: Coordinates student orientation programs and onboarding activities.
- Course Management: Assists with course management, including identifying alternatives for canceled classes and balancing enrollments.
- Schedule Analysis: Prepares reports to support course scheduling and forecasting decisions.
- Retention Support: Follows up with absent and new students to support retention and early engagement.
- Student Outreach: Contacts new students to schedule advising meetings and plan future semesters.
- Registration Follow Up: Contacts students who fail to register and guides next steps.
- Customer Service: Delivers high-quality service to support student satisfaction and success.
Explore duties clearly with Academic Advisor Job Description focused on retention, scheduling, and student success
31. Academic Advisor Key Accountabilities
- International Advising: Provides guidance to students, parents, and partners regarding study opportunities and admission processes.
- Student Experience: Ensures a high-quality experience for students and stakeholders throughout the admission journey.
- Operational Standards: Maintains integrity, ethics, and efficient operations within advising teams.
- Process Improvement: Assesses and implements improvements to services and processes in collaboration with management.
- Market Insight: Provides analysis of market trends and industry intelligence to support decision-making.
- Recruitment Strategy: Supports strategic recruitment priorities and enrolment objectives.
- Target Achievement: Ensures student recruitment targets are met through effective outreach efforts.
- Program Design: Collaborates with leadership to design and monitor outreach and advising programs.
- Event Participation: Participates in orientation sessions, recruitment events, and advising programs.
- Risk Monitoring: Monitors at-risk students and refers them to appropriate support services.
- Policy Communication: Tracks academic policy updates and communicates changes to stakeholders.
- Professional Development: Engages in training on best practices in advising and retention strategies.
- Supplemental Advising: Provides academic advising support to complement faculty advising services.
- Issue Resolution: Addresses student academic concerns and connects them with campus resources.
- Workshop Delivery: Develops and delivers workshops to enhance advising initiatives.
- Cross Unit Collaboration: Builds partnerships with campus offices and student support services.
- Orientation Support: Assists with academic orientation activities and student onboarding.
- Data Management: Develops and maintains databases, records, and reporting systems.
32. Academic Advisor Responsibilities and Key Tasks
- Customer Service: Provides high-quality service in a fast-paced environment to students, faculty, staff, and stakeholders.
- Inquiry Handling: Responds to inbound phone, email, and ticket inquiries.
- Follow Up: Follows up on existing inquiries and tickets to ensure resolution.
- Ticket Management: Classifies and records inquiry details accurately in web-based systems.
- Technical Support: Supports account access, system navigation, and troubleshooting for virtual campus platforms.
- Issue Resolution: Resolves user issues with professionalism, empathy, and effective communication.
- Time Management: Manages time effectively to meet service standards and performance expectations.
- Caseload Management: Maintains proactive advising caseload, including routine and urgent student cases.
- Administrative Support: Participates in meetings and completes administrative responsibilities.
- Session Documentation: Maintains detailed records of advising sessions and student interactions.
- Resource Referral: Maintains knowledge of campus services and refers students to appropriate resources.
- Program Leadership: Leads advising programs, workshops, and presentations.
- Specialized Expertise: Develops specialized knowledge in advising areas to support student needs.
33. Academic Advisor Responsibilities
- Student Advocacy: Ensures the student-first philosophy is prioritized in all advising responsibilities.
- Student Engagement: Maintains direct contact with students through individual and group meetings to build rapport and support success.
- Proactive Outreach: Provides timely outreach, referrals, and interventions using multiple communication methods.
- Attendance Tracking: Maintains attendance documentation required by funding agencies.
- Student Liaison: Acts as liaison between institution and students regarding admissions, programs, and academic progress.
- Risk Intervention: Understands the needs of at-risk populations and develops strategies to support success and growth.
- Student Centered Advising: Provides advising services focused on interpreting degree audits and planning academic experiences.
- Policy Communication: Interprets and communicates institutional policies and assists students in navigating processes.
- Cross Unit Collaboration: Works with campus stakeholders to coordinate services and support student needs.
- Program Coordination: Coordinates student programs, events, and special projects.
- Records Management: Tracks and manages student records in both paper and electronic systems.
- Professional Engagement: Participates in staff meetings and professional development to enhance team effectiveness.
- Project Development: Develops and improves internal projects to support student success and accessibility.
- Event Participation: Participates in major institutional events, including orientation and graduation activities.
34. Academic Advisor Overview
- Customer Focus: Prioritizes students and guests by delivering exceptional service and support.
- Service Excellence: Provides consistent and high-quality support to students and university staff.
- Policy Expertise: Maintains strong knowledge of policies or connects students with appropriate resources.
- Institutional Promotion: Communicates institutional vision and program offerings to students effectively.
- Issue Resolution: Resolves student concerns through to completion to support long-term retention.
- Relationship Building: Develops long-term relationships to enhance student connection and engagement.
- System Utilization: Uses multiple systems and resources to support advising activities.
- Academic Advising: Provides advising information to students throughout the academic year.
- Registration Support: Supports students during course registration processes.
- Career Exploration: Assists students in exploring majors and career options.
- Degree Planning: Develops degree plans and advises on course selection and registration.
- Policy Counseling: Counsels students on academic policies and institutional procedures.
- Session Delivery: Conducts individual and group advising sessions.
- Process Coordination: Coordinates advising processes across divisions and campuses and develops advising resources.
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This content is part of Lamwork's career intelligence platform and is developed using structured analysis of real-world job data, including publicly available job descriptions, skill requirements, and hiring patterns.
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