This role requires managing administrative tasks within medical facilities to ensure efficient office operations. Responsibilities include scheduling appointments, maintaining medical records, and handling patient interactions with professionalism and confidentiality. The position acts as a vital link between patients and healthcare providers, facilitating communication and enhancing patient care.
Bachelor of Science in Health Administration
Certified Medical Administrative Assistant Coordinated patient appointments and managed scheduling for over 20 healthcare providers. Implemented a new electronic health records system, increasing department efficiency by 25%. Oversaw medical billing and coding, reducing billing errors by 15% and enhancing patient satisfaction. Trained and supervised a team of three junior administrative assistants, improving overall team productivity.
Certified Medical Administrative Assistant Processed and verified insurance claims, enhancing accuracy and reducing processing time by 30%. Supported a daily flow of up to 100 patients, ensuring a seamless check-in and check-out process. Contributed to a team that reorganized the office layout, improving patient traffic flow and reducing wait times. Maintained electronic and hard copy filing systems for over 5,000 patients.
Certified Medical Administrative Assistant
07/2023
HIPAA Compliance Certification
06/2023